Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Starting right ................................................................................................................................................... 1 Best practices .......................................................................................................
Page 11 - Starting right; Best practices
1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. To get the mostout of your computer, read this chapter to learn about best practices after setup, fun things to do withyour computer, and where to go to get more HP resources. Best practices To protect...
Page 12 - Fun things to do
Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can alsoconnect your computer to a TV and watch the video on TV? For more information, see Connecting an HDMI TV or monitor on page 24 . ● You know you can listen to music on the computer. But did yo...
Page 14 - Getting to know your computer; Finding your hardware and software information
2 Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer . A list displays all the devices installed in your computer, including optical drives, or a secondary harddrive. To find out what software is included on your computer, select Start > All ...
Page 16 - Left side
Left side Component Description (1) RJ-45 (network) jack Connects a network cable. (2) HDMI port Connects an optional video or audio device, such as ahigh-definition television, or any compatible digital or audiodevice. (3) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhancedUSB p...
Page 18 - Top; TouchPad
Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions like the ...
Page 19 - Lights
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other unneededcomponents. ● Off: The computer is off or in Hibernation. Hibernationis an energ...
Page 21 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Executes frequently used system functions when pressedin combination with the b key, the spacebar , or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Acti...
Page 22 - Bottom
Bottom Component Description Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normalfor the internal fan to cycle on and off during routineoperation. 12 Chapter 2 Getting to know your compu...
Page 24 - Connecting to a network
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globeand access information from millions of websites using your computer and a wired or wirelessnetwork connection. This chapter will help you get connected to that world. 14 Chapter 3...
Page 25 - Connecting to a wireless network; Using the wireless controls; Using the wireless button
Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires. Your computer may beequipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local areanetworks (commonly referre...
Page 26 - Using operating system controls; Using a WLAN; Using an Internet service provider
HP Connection Manager provides information and notifications on connection status, power status,and SMS (text) messages. Status information and notifications are provided in the notification area, atthe far right of the taskbar. To open HP Connection Manager, select Start > All Programs > HP H...
Page 28 - Connecting to a WLAN; Using Bluetooth wireless devices
Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wirelesslight is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off. 2. Click...
Page 29 - Connecting to a wired network
Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LANconnection uses a network cable and is much faster than a modem, which uses telephone cable.Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire, ...
Page 30 - Enjoying entertainment features
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download and watch movies. Or, to make your computer an even more powerfulentertainment center, connect external devices like speakers, headphones, monitor, pro...
Page 32 - Connecting speakers; Connecting headphones; Connecting a microphone; Accessing Beats Audio Control Panel
Using the webcam Your computer has an integrated webcam, a powerful social networking tool that allows you tocommunicate up close with friends and colleagues next door or on the other side of the world. Withthe webcam, you can stream video with your instant messaging software, capture and share vide...
Page 33 - Enabling and Disabling Beats Audio; Checking the sound; Using video
Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key in combination with the b key. The following table explains the meaning of the Beats Audio icons that appear on the screen whenyou press the Beats Audio hot key ( fn + b ). Icon Definition Beats Audio is enabled....
Page 34 - Connecting an HDMI TV or monitor; Configuring audio settings (with HDMI TV)
Connecting an HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor, connect the high-definitiondevice according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. To connect a high-definition TV or mon...
Page 35 - Using Intel Wireless Display (select models only); Managing your audio and video files
To return the audio stream to the computer speakers, follow these steps: 1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices . 2. On the Playback tab, click Speakers . 3. Click Set Default , and then click OK . Using Intel Wirel...
Page 37 - Using the keyboard; Using ALT GR key combinations
Using the keyboard The keyboard allows you to type and the action keys, and hot keys allow you to perform specificfunctions. For more details about the keyboard keys, see Keys on page 11 . NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than tho...
Page 38 - Using the hot keys
Icon Key Description f5 Turns the radiance backlight keyboard feature off or on (select models only). NOTE: To conserve battery power, turn off this feature. To switch between low, medium, or high brightness levels, press and hold this key in combination with eitherthe up or down arrow key. f6 Plays...
Page 39 - Using the TouchPad; Using TouchPad gestures
Using the TouchPad The advanced TouchPad replaces the traditional TouchPad to create a high-precision, gesture-friendly mouse alternative. To move the on-screen pointer, slide one finger across the TouchPad inthe direction you want the pointer to go. Use the left and right TouchPad buttons like thec...
Page 40 - Turning the TouchPad off or on
Using the TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions lik...
Page 43 - Scrolling
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingersslightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or rightmotion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching a...
Page 44 - Rotating; Flicking
Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in theTouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, movingfrom 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock t...
Page 45 - Managing power
6 Managing power Your computer can operate on either battery power or external power. When the computer is onlyrunning on battery power and an AC power source is not available to charge the battery, it isimportant to monitor and conserve the battery charge. Your computer supports power plans tomanag...
Page 46 - Using Sleep or Hibernation; Initiating and exiting Sleep
Using Sleep or Hibernation Microsoft Windows has two power-saving states, Sleep and Hibernation. NOTE: For select models, the Intel Rapid Start Technology (RST) feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. Rapid Start Technology ma...
Page 47 - Initiating and exiting Hibernation; Setting password protection on wakeup
● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn on and the computer displays the screen as itwas when you stopped working. NOTE: If you have set the computer to require a password on wakeup, you must enter your Windows password before ...
Page 48 - Using the power meter
Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, move thepointer over the Power Meter icon, at the far right of the taskbar. ● To access Power O...
Page 49 - Selecting a power plan
Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximizeperformance. The following power plans are available: ● HP Recommended . Automatically balances performance with energy conservation. ● Power Saver . Saves power by reducing system perfor...
Page 50 - Running on battery power; Finding battery information; Conserving battery power; Identifying low battery levels
Running on battery power When a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery power and the display brightness decreases to conserve battery life. Thebattery in the computer slowly discharges when the computer is off and unplugged...
Page 51 - Running on external power
Running on external power For information about connecting to AC power, see the Setup Instructions provided in the computer box. The computer does not use battery power when the computer is connected to external power with anapproved AC adapter or an optional docking/expansion device. WARNING! To re...
Page 54 - Managing and sharing information; Using a USB device; Connecting a USB device
7 Managing and sharing information Drives are digital storage devices or solid-state drives that help you store, manage, share, andaccess information. Your computer has an internal hard drive that stores your computer's software,operating system, as well as providing storage for all of your personal...
Page 56 - Inserting and removing a digital storage card
Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connectors facing the computer. 2. Insert the card into the digit...
Page 57 - Maintaining your computer; Improving performance; Using HP 3D DriveGuard (select models only)
8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information about improving the performance of your computer by running toolssuch as Disk Defragmenter and Disk Cleanup. It also provides information about upda...
Page 59 - Updating programs and drivers
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions.Updates can resolve issues and bring new features and options to your computer. Technology isalways changing, and updating programs and drivers allows your computer to run ...
Page 60 - Cleaning your computer; Cleaning the TouchPad and keyboard
Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition. If you don'tclean your computer, dust and dirt particles can build up. CAUTION: Avoid using the following cleaning products to clean your computer: Strong solvents, such as alcohol, acetone,...
Page 61 - Traveling with or shipping your computer
Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media cards...
Page 62 - Locating your security software
9 Securing your computer andinformation Computer security is essential for protecting the confidentiality, integrity, and availability of yourinformation. Standard security solutions provided by the Windows operating system, HP applications,the non-Windows Setup Utility (BIOS), and other third-party...
Page 63 - Setting Windows passwords
Using passwords A password is a group of characters that you choose to secure your computer information and toprotect online transactions. Several types of passwords can be set. For example, when you set upyour computer for the first time, you were asked to create a user password to secure your comp...
Page 64 - Using Internet security software
Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be entered each time you access Setup Utility(BIOS). ● If you forget your administrator password, you cannotaccess Setup Utility (BIOS). NOTE: The administrator password can be used in place of the power-on passwo...
Page 65 - Using antivirus software; Using firewall software; Installing Windows security updates; Installing HP and third-party software updates
Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them to functionabnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair anydamage they have caused. For more information about computer viruses, type v...
Page 66 - Securing your wireless network; Backing up your software applications and information; Using an optional security cable lock
If you have installed third-party software after you purchased your computer, regularly update thesoftware. Software companies provide software updates to their products to correct security problemsand improve functionality of the software. Securing your wireless network When you set up your wireles...
Page 67 - Diagnostics; Updating the BIOS; Determining the BIOS version
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settings for the types of d...
Page 68 - Downloading a BIOS update
BIOS version information (also known as ROM date and System BIOS ) can be displayed by pressing fn + esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start Setup Utility (BIOS). 2. Use the arrow keys to select Main . 3. To exit Setup Utility (BIOS) without saving your changes...
Page 69 - Using System Diagnostics
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. To start System Diagnostics: 1....
Page 70 - Creating backups; Creating recovery media to recover the original system; What you need to know
11 Backing up, restoring, and recovering Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and retrieve it if ever needed. Creating backups 1. Use HP Recovery Manager to create recovery media immediately after you set up the workingcomputer. 2...
Page 71 - Creating system restore points
● Store the recovery media in a safe location, separate from the computer. ● If necessary, you can exit the program before you have finished creating the recovery media.The next time you open HP Recovery Manager, you will be prompted to continue the process. Creating the recovery media 1. Select Sta...
Page 72 - Backing up system and personal information; Tips for a successful backup
Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and youwill want to keep that information even if you download a virus or the system stops working properly.How completely you are able to recover your files depen...
Page 73 - Creating a backup using Windows Backup and Restore
Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore. You can select the levelyou want to back up, from individual folders to drives. The backups are compressed to save space.To back up: 1. Select Start > Control Panel > System...
Page 74 - Restore and recovery; Restoring to a previous system restore point; Restoring specific files using Windows Backup and Restore; Recovering the original system using HP Recovery Manager
Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably.Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you canrestore the computer to a previous...
Page 75 - Recovering using HP Recovery partition (select models only); Recovering using the recovery media
● If the recovery media do not work, you can obtain recovery discs for your system from the HPwebsite. ● The Minimized Image Recovery option is recommended for advanced users only. All hardware-related drivers and software are re-installed, but other software applications are not. Do notinterrupt th...
Page 77 - 2 Specifications
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at 100–240 V, 50–60 Hz. Although the com...
Page 78 - Operating environment
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10...
Page 79 - 3 Troubleshooting and support
13 Troubleshooting and support ● Troubleshooting ● Contacting support 69
Page 80 - Wireless connection problems; Cannot connect to a WLAN; Cannot connect to a preferred network
Troubleshooting Wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not turned on. ● Wireless device is not installed correctly or has been disabled. ● Wireless device encountered interference from other devices. ● Wireless d...
Page 81 - Current network security codes are unavailable
If entering a security code is not the problem, you may have a corrupted WLAN connection. Manytimes, Windows can automatically repair a corrupted WLAN connection. ● If there is a network status icon in the notification area, at the far right of the taskbar, right-clickthe icon, and then click Troubl...
Page 83 - Resolving a low battery level
Audio problems To check the audio functions on your computer, follow these steps: 1. Select Start > Control Panel > Hardware and Sound > Sound . 2. When the Sound window opens, click the Sounds tab. Under Program Events, select any sound event, such as a beep or alarm, and click the Test bu...
Page 84 - Contacting support
Contacting support If the information provided in this user guide or in Help and Support does not answer your questions,you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html . Here you can:...
Page 85 - 4 Electrostatic Discharge
14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors m...
Page 86 - Index
Index A AC adapter 5action keys decrease screen brightness 27 Help and Support 27identifying 11increase screen brightness 27next track or section 28play, pause, resume 28previous track or section 28radiance backlight keyboard 28 switch screen image 27volume down 28volume mute 28volume up 28wireless ...