Page 3 - Contents; Illustrated Parts Catalog
3 Front Panel Components .................................................................................................................... 29 Enclosure LEDs ................................................................................................................................. 30 Content...
Page 4 - Specifications 45
4 HP MSA 500 G2 Storage System Maintenance and Service Guide Rear Panel Components ..................................................................................................................... 31 Power Supply/Blower Assembly LEDs .................................................................
Page 5 - Mechanical and System Components
5 Illustrated Parts Catalog In This Section Mechanical and System Components ............................................................................................. 5 Mechanical and System Components
Page 7 - Removal and Replacement Procedures; Safety Considerations; Preventing Electrostatic Discharge
7 Removal and Replacement Procedures In This Section Safety Considerations ..................................................................................................................... 7 Power Down the Storage System ..............................................................................
Page 8 - Warnings
8 HP MSA 500 G2 Storage System Maintenance and Service Guide • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. Warnings Before installing a ...
Page 9 - Power Down the Storage System
Removal and Replacement Procedures 9 WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. WARNING: To reduce the risk of personal injury or damage to the equipment, be sure th...
Page 10 - Hard Drive Blank
10 HP MSA 500 G2 Storage System Maintenance and Service Guide CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as fa...
Page 11 - Hot-Plug SCSI Hard Drive
Removal and Replacement Procedures 11 To replace the blank, slide the blank into the bay until it locks into place. Hot-Plug SCSI Hard Drive You can replace hard drives without powering down the system. However, before replacing a degraded drive: • Open HP SIM and inspect the Error Counter window fo...
Page 13 - Bezel Blank; Modular Smart Array 500 Generation 2 Controller
Removal and Replacement Procedures 13 Bezel Blank To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the storage system unless all bays are populated with either a component or a blank. To replace the bezel blank: 1. Slide the bezel blank into the bay un...
Page 15 - Battery-Backed Cache Module
Removal and Replacement Procedures 15 Battery-Backed Cache Module To remove the component: 1. Determine if the controller configuration supports hot-plug cache replacement: − If the storage system is equipped with a single controller, power down the storage system (on page 9 ). − If the system has r...
Page 16 - Blower
16 HP MSA 500 G2 Storage System Maintenance and Service Guide 2. Close the slot latches. 3. Close the controller. Blower To remove the component: WARNING: The blower blades rotate at a high speed. Avoid touching the rotating blades when removing the blower. NOTE: The power supply is designed so that...
Page 17 - Hot-Plug Power Supply
Removal and Replacement Procedures 17 − The blower begins operating immediately. − The power supply/blower assembly LED is green. Hot-Plug Power Supply Observe the following conditions for AC power supplies: CAUTION: Removing a power supply significantly changes the airflow within the chassis. The s...
Page 20 - Interconnect Blank; Power Button/LED Assembly
20 HP MSA 500 G2 Storage System Maintenance and Service Guide Interconnect Blank To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the storage system unless all bays are populated with either a component or a blank. To replace the component, reverse the...
Page 21 - Storage System Chassis and Backplane
Removal and Replacement Procedures 21 3. Remove the power button/LED assembly. To replace the component, slide the power button/LED assembly into the bay until it locks into place. Storage System Chassis and Backplane If the backplane board fails or the chassis sustains significant damage, you must ...
Page 23 - Diagnostic Tools; Server Utilities; HP Insight Diagnostics
23 Diagnostic Tools In This Section Server Utilities .............................................................................................................................. 23 ROM Functions and Utilities.............................................................................................
Page 24 - Management Agents; ROM Functions and Utilities
24 HP MSA 500 G2 Storage System Maintenance and Service Guide Management Agents Management Agents provide the information to enable fault, performance, and configuration management. The agents allow easy manageability of the server through HP Systems Insight Manager software, and third-party SNMP ma...
Page 25 - Smart Components for ROM Flash
Diagnostic Tools 25 message seeking to initiate Controller Firmware Auto Cloning. Smart Components for ROM Flash To update the firmware on the server, controller, or hard drives, use Smart Components. These components are available on the Firmware Maintenance CD. A more recent version of a particula...
Page 26 - Array Configuration Utility
26 HP MSA 500 G2 Storage System Maintenance and Service Guide If 60 seconds elapse with no user input, one of the following actions occurs: • In a non-hot-plug environment, the controller with the most recent firmware disables the controller with the older firmware and continues the power-up sequenc...
Page 27 - Array Diagnostic Utility
Diagnostic Tools 27 • Runs as a local application or remote service • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration • Suggests the optimum configuration for an unconfigured system • Provides different operating modes...
Page 29 - Component Identification; Front Panel Components
29 Component Identification In This Section Front Panel Components .............................................................................................................. 29 Enclosure LEDs ...........................................................................................................
Page 30 - Enclosure LEDs
30 HP MSA 500 G2 Storage System Maintenance and Service Guide Item Description 4 Controller display 5 Power On/Standby button 6 Enclosure LEDs 7 Hot-plug SCSI hard drive bays with blanks Enclosure LEDs Item Description Status 1 EMU heartbeat Green flashing = Shared storage module is operating normal...
Page 31 - Rear Panel Components
Component Identification 31 Rear Panel Components Item Description 1 Interconnect blanks (required for proper airflow) 2 Power supply/blower assemblies 3 AC power connectors 4 2-Port Shared Storage Module
Page 32 - Power Supply/Blower Assembly LEDs
32 HP MSA 500 G2 Storage System Maintenance and Service Guide Power Supply/Blower Assembly LEDs The power supply/blower assembly LEDs have two functions: • Green—The power supply is receiving power, and the blower is operating normally. • Off—No power is present; the power supply or the blower has f...
Page 33 - -Port Shared Storage Module Components
Component Identification 33 − Blowers − Drive presence • Detects and reports component changes in the enclosure (identifies hot-plug addition and removal) • Controls drive and enclosure LEDs 2-Port Shared Storage Module Components Item Description Bus 1 SCSI port connector A 2 SCSI port connector B
Page 34 - -Port Shared Storage Module LEDs
34 HP MSA 500 G2 Storage System Maintenance and Service Guide 2-Port Shared Storage Module LEDs Item LED Description Status 1 Power Flashing green = Power on Off = Power off 2 SCSI host port A Flashing green = On/Activity Off = Off 3 SCSI host port B Flashing green = On/Activity Off = Off
Page 35 - -Port Shared Storage Module Components
Component Identification 35 4-Port Shared Storage Module Components Item Description Bus 1 SCSI port connector A1 A 2 SCSI port connector A2 A 3 SCSI port connector B1 B 4 SCSI port connector B2 B
Page 36 - -Port Shared Storage Module LEDs; Controller Components
36 HP MSA 500 G2 Storage System Maintenance and Service Guide 4-Port Shared Storage Module LEDs Item LED Description Status 1 Power Flashing green = Power on Off = Power off 2 SCSI host port A connectors 1 and 2 Flashing green = On/Activity Off = Off 3 SCSI host port B connectors 1 and 2 Flashing gr...
Page 37 - Controller Display
Component Identification 37 Controller Display Each controller LCD provides informational and error messages. Item Description 1 Display 2 Left button 3 Up button 4 Right button 5 Down button
Page 38 - Controller LEDs
38 HP MSA 500 G2 Storage System Maintenance and Service Guide Controller LEDs Item LED Description Status 0-2 Busy status Green = Controller is idle. Off = Controller is operating at full capacity. 3-5 No function — 6 Host port A notification Green = Notify On Event command is active. Off = No Notif...
Page 39 - Battery-Backed Write Cache Enabler Overview
Component Identification 39 Item LED Description Status 11 Logical I/O activity Green = System is currently processing logical requests from the host adapter. Off = System is not processing any logical requests. 12 SCSI bus 0 activity Green = Outstanding requests exist on the SCSI bus. Off = No outs...
Page 40 - SCSI IDs
40 HP MSA 500 G2 Storage System Maintenance and Service Guide NOTE: The data protection and the time limit also apply if a power outage occurs. When power is restored to the system, an initialization process writes the preserved data to the hard drives. To enable faster data access from disk storage...
Page 41 - Hot-Plug SCSI Hard Drive LEDs
Component Identification 41 Bay SCSI ID Bus Port 5 4 0 6 5 0 7 8 0 8 0 1 9 1 1 10 2 1 11 3 1 12 4 1 13 5 1 14 8 1 Hot-Plug SCSI Hard Drive LEDs Item LED Description Status 1 Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Of...
Page 42 - Hot-Plug SCSI Hard Drive LED Combinations
42 HP MSA 500 G2 Storage System Maintenance and Service Guide Off Off On The drive has failed and has been placed offline. You may replace the drive. Item LED Description Status 2 Online status On = Drive is part of an array and is currently working. Flashing = Drive is actively online. Off = Drive ...
Page 45 - Specifications; Environmental Specifications; Dimensions and Weight
45 Depth 52.1 cm (20.5 in) Width 48.3 cm (19.0 in) Specifications In This Section Environmental Specifications ....................................................................................................... 45 Dimensions and Weight................................................................
Page 46 - Power Specifications
46 HP MSA 500 G2 Storage System Maintenance and Service Guide Parameter Value Weight (no drives installed) 22.7 kg (50 lb) Power Specifications Parameter Value Rated input voltage 100 VAC to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 7.35 A Max Rated input power 641 W * BTUs pe...
Page 47 - Acronyms and Abbreviations
47 Acronyms and Abbreviations ACU Array Configuration Utility ADG Advanced Data Guarding ADU Array Diagnostics Utility ASIC application specific integrated circuit ASR Automatic Server Recovery CPQONLIN NetWare Online Array Configuration Utility DDR double data rate DMA direct memory access
Page 51 - Index
51 DMA activity LED 38 drive bays 29, 40 logical I/O activity LED 38 Index 2 2-Port Shared Storage Module 18, 33, 34 4 4-Port Shared Storage Module 18, 35, 36 A active redundancy LED 38 active/standby LED 38 ACU (Array Configuration Utility) 26 ADU (Array Diagnostics Utility) 27 Array Configuration ...
