HP 2830 - Manual

PostScript Passthrough (PS EmulationUnidriver only) ..................................................94 Additional Device Settings options (PS EmulationUnidriver only) ...................................................................94 Available PostScript Memory ............................95 Ou...

Fonts ................................................................................................140Printer Memory ................................................................................141Include Types in Application Source List selection ..........................141 Printer image .....

Print .................................................................................................161Fax ...................................................................................................161Networking ................................................................................

General ............................................................................................265Fax Send .........................................................................................265Fax Receive .......................................................................................

Using the HP LaserJet all-in-one software Uninstall component(recommended) ...............................................................................326Using the Windows Add or Remove Programs component ............327 Uninstalling a Minimum installation ...........................................

List of tables Table 1-1 Features of the HP LaserJet all-in-one products ............................................................................3 Table 1-2 CD part numbers for the HP LaserJet all-in-one software .............................................................6 Table 1-3 User docum...

List of figures Figure 2-1 HP Director screen .......................................................................................................................27 Figure 2-2 Device Status screen .......................................................................................................

1 Purpose and scope This chapter provides information about the following topics: ● Introduction ● HP LaserJet all-in-one product comparison ● Software availability and fulfillment ● Documentation availability and localization ENWW 1 Purpo se an d sco pe

Introduction This software technical reference (STR) provides information about and troubleshooting tips for the all-in-one software for the HP Color LaserJet 2820/2830/2840 all-in-one products. This document is prepared in an electronic format to serve as a quick-reference tool for Customer CareCen...

HP LaserJet all-in-one product comparison The following table contains descriptions of the three HP LaserJet all-in-one products that are describedin this STR. Table 1-1 Features of the HP LaserJet all-in-one products Feature HP Color LaserJet 2820 HP Color LaserJet 2830 HP Color LaserJet 2840 HP Pr...

Feature HP Color LaserJet 2820 HP Color LaserJet 2830 HP Color LaserJet 2840 HP Product number Q3948A Q3949A Q3950A Paper handling ■ One 50-sheet automaticdocument feeder (ADF);maximum media size, 216 x356 mm (8.5 x 14 inches) ■ One 125-sheet or 10-envelope media input tray(tray 1); maximum mediasiz...

Software availability and fulfillment Ordering software To order the software if the CD is damaged or missing, contact HP Support at the following Web site. www.hp.com/support/clj2800series To request the software CD by phone, see the following Web site for the correct contact number for yourcountry...

Part number Description Languages included on CD ■ Traditional Chinese Q3948–60183 ReadIRIS V9.0 software CD for the HP ColorLaserJet 2820/2830/2840 all-in-one product NOTE The ReadIRIS CD is not set up at fulfillment. The CD will be available from Global SupportOrganization (GSO) or HP Parts due to...

Documentation availability and localization The documentation in the following table is available for the HP Color LaserJet 2820/2830/2840 all-in-one product. Table 1-3 User documentation availability and localization Document name Languages Part number Location HP Color LaserJet2820/2830/2840 User ...

2 Software overview for Windows This chapter provides information about the following topics: ● Operating systems ● Software component information ● HP Extended Capabilities ● HP Director ● Scanning system ● HP Send Fax software ● Available product configurations ● Supported third-party software NOT...

Operating systems This section contains information about the following topics: ■ Supported Windows operating systems ■ Windows system requirements ■ Printing from other operating systems Supported Windows operating systems The all-in-one software for the HP Color LaserJet 2820/2830/2840 all-in-one ...

the HP LaserJet all-in-one software. This provides the full functionality of the HP LaserJet all-in-oneproducts and is the easiest method for setting required features. The HP LaserJet all-in-one software has the following minimum system requirements. Windows operating system requirements ■ Microsof...

www.hp.com/support/net_printing Click the Support & Drivers link. Linux users should check for the availability of drivers at the following Web site: www.hp.com/go/linuxprinting NOTE The Linux drivers are supported through the Linux community. The HP Color LaserJet 2820/2830/2840 all-in-one seri...

Software component information This section contains information about the following topics: ● New HP LaserJet all-in-one software features ● HP LaserJet all-in-one software for Windows ● Software component comparison ● Software component availability ● Software component localization New HP LaserJe...

Components Description HP installer Installs the HP LaserJet all-in-one software based on the hardware it detects from the hostcomputer. Uninstaller Removes files and folders that were installed when the HP LaserJet all-in-one software wasoriginally installed on the computer. Scrubber utility After ...

Windows software components HP LaserJet 3015, HP LaserJet 3020 and3030, and HP LaserJet 3380 all-in-oneproducts HP ColorLaserJet 2820/2830/2840 all-in-one products Online Help X X HP Toolbox and Fax Management X X (in Windows 2000 andWindows XP only) Scan Application X X TWAIN drivers X X WIA driver...

Component Windows 98 SE andWindows Me Windows 2000andWindows XP UNIX Linux Common Windows Installer X X CD Browser X X Fonts X 5 .INF File (Add Printer) X X Bidirectional communication Direct Connect Bidirectional Communications X X Remote management and status HP Web Jetadmin 6 X X Applet for HP We...

Table 2-4 Software component localization by language, A-K Component 1 Operatingsystem AR BG CS DE DN EL EN ES ET FI FR HE HR HU ID IT KK KO HP Toolbox 2000, XP X X X X X X X X X X HP Director 2000, XP X X X X X X X X X X HP Image Zone 2000, XP X X X X X X X X X X HP DocumentViewer 2000, XP X X X X ...

HP Extended Capabilities When you install your HP Color LaserJet 2820/2830/2840, you have the option of participating in HP'svoluntary program for communication between your system and HP. This feature, available throughsoftware that is included on your printing-system software CD, helps HP monitor ...

HP Director Use the HP Director to gain access to the product-specific software, default settings, status, andonscreen Help. By using the HP Director, you can scan various types of originals (pictures, documents,and slides), send faxes, make copies, view and print images or video clips, go to the HP...

■ Software Update Select Device If more than one HP device is installed on your system, use this drop-down menu to select the one youwant to use. Status Click Status to open the HP Toolbox Device Status screen, as shown in the following illustration. 28 Chapter 2 Software overview for Windows ENWW S...

Figure 2-2 Device Status screen ENWW HP Director 29 Software overview for Wind ows

Settings When you click Settings , the options that are available depend on the capabilities and configuration of your HP Color LaserJet 2820/2830/2840 all-in-one. The following table lists various options and settingsthat might be accessible from the Settings menu. Setting Details Scan Settings &am...

Setting Details Auto Prompt Settings Click this setting to cause the HP Director to appearautomatically when you load a document into the automaticdocument feeder (ADF). This option appears only if yourHP device has an ADF and supports this function. To enable this feature, select the Automatically ...

Send a Fax When you click Send a Fax , the HP LaserJet Send a Fax software opens. For more information about sending faxes, see HP Send Fax software . NOTE This feature is not available for the HP Color LaserJet 2820 product. HP Image Zone When you click HP Image Zone , the HP Image Zone screen appe...

Four tabs are available on the Image Zone UI: ■ My Images . You can navigate to any images in your system from the Folders Menu at the left of the screen. ■ Edit . Select an image and click the Edit tab to open and make changes to the image. ■ Projects . Click this tab to use your photos and other i...

Figure 2-5 HP Document Viewer screen Two tabs are available on the HP Document viewer screen: ■ View Thumbnails . This view shows thumbnail images of the images in the folder that is selected. You can navigate to any images in your system by using the Folders Menu at the left of the screen. ■ View P...

You can also open the web page directly by going to the following Web site: www.hp.com/support/clj2800series How Do I Click the How Do I icon to open the HP Toolbox to the Print: How do I…? screen on the Documentation tab. For more information about the HP Toolbox, see the The HP Toolbox chapter in ...

Software Update If you have Internet access, you can click the Software Update icon to open the Welcome to HP Software Update dialog box, which is shown in the following illustration. This software automatically checks the web for updates to the HP Color LaserJet 2820/2830/2840 software. Figure 2-7 ...

Scanning system This section contains information about the following topics. ● Scanning methods ● HP Scan software ● Scan drivers Scanning methods You can scan from your HP LaserJet all-in-one product by using any of the following methods. ■ Open the HP Director. Click Start , click Programs , clic...

HP Scan software Use the HP Scan software to scan from the HP LaserJet all-in-one product or to read from a file andthen complete any of the following tasks with the data: ■ Save the scanned item to a file. ■ Attach the scanned item to an e-mail. ■ Perform text recognition on the scanned item throug...

CAUTION If you move the My Documents folder, the My Scans folder does not follow to the new location. It remains hard-coded to the current-user's home, and scan jobs continue to bestored there. Selecting the third-party destination option saves the scanned image to a file of the specified file type....

NOTE A network administrator must initiate the scan and fax features. Faxing is not available for the HP Color LaserJet 2820 product. TWAIN driver The HP Color LaserJet 2820/2830/2840 all-in-one product software includes a TWAIN driver userinterface that provides great flexibility and a wide range o...

TWAIN driver user interface Figure 2-10 TWAIN driver user interface The TWAIN user interface contains the following options: ■ New Scan. Use this control to rescan the image. Flatbed previews are always at 75 dpi and in color: ■ Accept. Use this control to rescan the image if the original is on a fl...

WIA has its own user interface. It is relatively simple and does not contain the wide range of image-quality options that are available in the TWAIN driver user interface. When you use the WIA scan driver, you must modify the brightness and contrast after you perform thescan. Contrast or brightness ...

HP Send Fax software NOTE The HP Color LaserJet 2820 all-in-one product does not support faxing. Use the HP Send Fax software to send faxes from your computer. To use the HP Send Fax software,click Start , click Programs , click HP , select the name of your HP LaserJet all-in-one product, and then c...

In some cases, faxing from the computer is more convenient than faxing from the HP LaserJet all-in-one control panel, such as in the following examples. ■ Faxing to multiple recipients ■ Creating a cover page ■ Faxing without first printing and scanning the document Faxing to multiple recipients If ...

Creating a cover page If you want to create a cover page to accompany your fax, click Cover Page . Figure 2-14 hp LaserJet Send Fax dialog box – cover page After you run the HP Toolbox Fax Setup Wizard (you need to do this only once for the life of the software),your name, company name, phone number...

Available product configurations This section contains information about the following topics: ■ Software features by connection type ■ Supported configurations ■ Configuration options ■ Multi-tasking capabilities by connection type ■ Differences between network and direct connection configurations ...

Feature or Function Connected directly tocomputer (local user) 1 Connected directly tocomputer, but shared withother users 2 Connected to network Access through the softwareto the product setup optionsand setup for speed-dialnumbers X X 1 Available to the user of the computer that is directly connec...

Networking requirements The following are required for your HP LaserJet all-in-one product to work on a network connection. ■ An installed network that uses the TCP/IP network protocol. ■ A cable for your type of network connections (not included). Multitasking capabilities The HP Color LaserJet 282...

copy jobends. Sending a PCfax Yes No.Telephoneline is in use. Yes. Sendswhen the firstfax job ends. No.Telephoneline is in use. Yes. Sendswhen the firstfax job ends. Yes, if thescanner is notin use. Yes Receiving aPC fax Yes No.Telephoneline is in use. Yes. Sendswhen the firstfax job ends. No.Teleph...

Supported third-party software This section describes third-party software programs that are supported by your HP ColorLaserJet 2820/2830/2840 all-in-one software. Text-recognition software The HP all-in-one product software has an integrated text-recognition feature. This feature is also knownas op...

3 Windows HP unidriver features Introduction This chapter includes the following information. ● HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) NOTE A PCL 5e driver is not included on the HP Color LaserJet 2820/2830/2840 printing- system software CD. However, the HP Tr...

HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) This section contains the following information. ● Access to drivers ● Help system ● HP postscript level 3 emulation support ● Driver tab features Access to drivers To gain access to driver settings from within most softw...

What's this? Help "What's this?" Help is supported in Windows 2000 and Windows XP. You can gain access to "What'sthis?" Help messages in any of the following ways: ■ Right-click a control and click What's this? , and a pop-up Help window appears. ■ Click the ? button at the upper-rig...

A set of 92 PS Level 3 soft fonts is included with the printing-system software. If you want to permanentlyinstall the fonts in the printer, HP postscript level 3 emulation fonts are also available from HP in anoptional font DIMM. Users of Adobe-licensed applications might also have the right to use...

Figure 3-2 Advanced tab – HP PCL 6 Unidriver Figure 3-3 Advanced tab – PS Emulation Unidriver ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) 59 Windo w s HP unidriver features

Figure 3-5 Paper/Quality tab The Paper/Quality tab contains the following controls: ■ Print Task Quick Sets group box ■ Paper Options group box ■ Document preview image Print Task Quick Sets The first group box in the upper portion of the Paper/Quality tab is Print Task Quick Sets . Any change to th...

Figure 3-6 Paper Options group box The appearance of the Paper Options group box changes when the Use Different Paper/Covers check box is selected. The following settings in the Paper Options group box are available: ■ Size is: ■ Source Is: drop-down menu ■ Type is: drop-down menu ■ Use Different Pa...

To create a custom paper size, click Start , click Settings , and then click Printers (Windows 2000) or Printers and Faxes (Windows XP or Windows Server 2003). Click the File menu, click Server Properties , and then select the Create a new form check box. Specify a name and dimensions for your paper...

Paper type Engine speed Prepunched Full Labels 1/2 speed Bond Full Recycled Full Color Full Light (< 70 g/m 2 ) Full Heavy (91 to 105 g/m 2 ) Full Cardstock (106 to 163 g/m 2 ) 1/2 speed Gloss (75 to 105 g/m 2 ) Full Heavy Gloss (106 to 163 g/m 2 ) Black and white: 1/2 speed Color: 1/4 speed Toug...

The Front Cover and Back Cover options are as follows: ■ Add a Blank or Preprinted Cover check box ■ Source is: drop-down menu ■ Type is: drop-down menu When you select Front Cover or Back Cover , you must also select the Add a Blank or Preprinted Cover check box to enable the setting. When you sele...

Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that are found on all other Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as paper size and pages per sheet. For m...

Figure 3-10 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) When the size for which the document is formatted (that is, the logical size) differs from the target size,the preview image uses a dashed gray line to show the boundaries of the logical page in relation to thetarge...

to a gloved hand. You can toggle between portrait and landscape page orientation by clicking thedocument preview image. Watermarks group box Use the Watermarks feature to select a watermark, create your own custom watermarks (text only), or edit an existing watermark. The following watermarks are pr...

■ Shading drop-down menu ■ Size spin box ■ Style drop-down menu Name The Name drop-down menu lists fonts that are currently installed on the system. The default is language- dependent. Color The Color drop-down menu provides a fixed, unalterable set of color choices, in palette/color name- pair form...

Setting Gray Red Yellow Green Cyan Blue Magenta 32 32 32 32 32 255 255 255 Darkest 0 0 0 255 0 0 255 255 0 0 255 0 0 255 255 0 0 255 255 0 255 Shading The default Shading setting for new and preset watermarks is Very Light . The following range of shades is available from the Shading drop-down menu....

Orientation (Finishing tab) Flip Pages Up selected Flip Pages Up not selected Portrait Short-edge binding Long-edge binding Landscape Long-edge binding Short-edge binding When Print on Both Sides is selected, the document preview image changes to show a spiral binding along either the left edge or t...

3 In the Booklet Layout drop-down menu, select the type of booklet printing that you want (for example, Right Edge Binding ). 4 Click OK in the print driver. 5 Click OK in the Print dialog box to print. Printing a book You can print a book in which the front cover, first page, other pages, last page...

Print Task Quick Sets The Print Task Quick Sets control is available on each Printing Preference tab, and is used to store the current combination of driver settings found on all of the other tabs. Print Task Quick Sets are either preset or user-defined printing specifications, such as paper size an...

Figure 3-15 Color Settings dialog box The Color Settings dialog box gives you independent control of the following settings: ■ Text ■ Graphics ■ Photographs ■ General Text, Graphics, and Photographs sections Use these sections to adjust the Neutral Grays setting for each control. Neutral Grays The N...

Figure 3-16 Device Settings tab - HP PCL 6 Unidriver Figure 3-17 Device Settings tab - PS Emulation Unidriver 90 Chapter 3 Windows HP unidriver features ENWW Windo ws HP unidriver features

Available PostScript Memory This option specifies the amount of available PS memory and provides a spin box for changing thisvalue. The available PS memory is a subset of the printer's total physical memory. The default PSmemory setting for the HP Color LaserJet 2820/2830/2840 all-in-one is 2048 KB....

Figure 3-20 About tab The About tab lists driver installation file names and their version numbers. The About tab also indicates whether the driver was autoconfigured, whether administrator preferences were set, the date the driverwas last configured, and whether the configuration is default or user...

4 Windows HP traditional driver features This chapter includes the following information. ● HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) ● Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) NOTE A PCL 5e driver is not included on the HP Color LaserJet ...

HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) This section describes the options available on each tab of the HP Traditional PCL 6 Driver interface.The following information is included. ● Help system ● Finishing tab features ● Effects tab features ● Paper tab features ● Ba...

Figure 4-2 A property page with a Bubble Help icon The bubble typically appears next to a disabled control, although it can also accompany an enabledcontrol if there is an important note concerning its use. Moving the pointer over the bubble changes thearrow to a gloved hand, which indicates that th...

Condition/Cause Effect Message existing watermarks, or you can deleteone or more to make more room. Finishing tab: The Booklet Printing option is not set to Off . Paper tab, Back Cover option: The Bubble Help points to the No back Cover option button. To use this feature, set the Booklet Printing op...

The Finishing tab contains the following options. ■ Print Task Quick Sets ■ Document Options ■ Document preview image ■ Print Quality Print Task Quick Sets This group box appears on each of the print driver tabs. Print Task Quick Sets are either preset or user- defined printing specifications (such ...

Figure 4-4 Document Options group box The Document Options group box contains the following controls. ■ Correct Order for Straight Paper Path . ■ Print on Both Sides (Manually) . This setting is available only when the Allow Manual Duplexing check box on the Configure tab is selected. The Allow Manu...

Manually printing on both sides To manually print on both sides of the paper, you must send the paper through the printer twice. Youcan print by using the media output bin or the straight-through output path. HP recommends that youuse the media output bin for lightweight paper and use the straight-t...

Paper size selected Entries in Booklet Printing Drop-downmenu Legal (Left Binding) Legal (Right Binding) A4 Off A4 (Left Binding) A4 (Right Binding) Booklet printing is disabled when the following paper sizes are selected: Executive , A5 , and B5 , and envelopes and postcards of any size. The Bookle...

Pages per Sheet The Pages per Sheet drop-down menu provides six settings: 1 (default), 2 , 4 , 6 , 9 , and 16 . If you type another value into the box (for example, 3), the control will round the value to the nearest valid value (inthis example, 4). Print Page Borders sets a line around each page im...

Print Quality The Print Quality group box provides options that control resolution, graphics settings, and font settings. The group box includes the following options: ■ Default ■ Custom The Print Quality group box also includes a Details button. Clicking this button opens the Print Quality Details ...

Output Settings group box The Output Settings group box contains the following options: ■ Scale Patterns (WYSIWYG) . Select the Scale Patterns (WYSIWYG) This feature is implemented to address the moiré effect created when certain software programs encounter certain patterns. Usethis feature to turn ...

Document preview image The document preview image is a line-drawn color image of a page that represents graphics and text.The image is always oriented so that the contents of the page are right-side-up. The preview imageappears in the upper-right corner of all properties tabs except for the Configur...

% of Normal Size The % of Normal Size setting provides a slider bar for scaling the percentage setting. The default setting in the entry box is 100 , or 100% of normal size. Normal size is defined as the paper size selected within the driver or what the driver receives from the software program (if ...

Setting Gray Red Yellow Green Cyan Blue Magenta 224 224 224 224 224 255 255 255 Light 192 192 192 255 192 192 255 255 192 192 255 192 192 255 255 192 192 255 255 192 255 Med Light 160 160 160 255 160 160 255 255 160 160 255 160 160 255 255 160 160 255 255 160 255 Medium 128 128 128 255 128 128 255 2...

■ Dark ■ Very Dark ■ Darkest These values represent the intensity of the color selected in the Color attribute. For example, a choice of Light plus Yellow (from the Color attribute) produces a lightly saturated yellow watermark. Very Dark plus Yellow produces a strongly saturated, deep-yellow waterm...

Paper Options group box The settings specified in the Paper Options group box on the Paper tab apply to all of the pages of the document. The following illustration shows the Paper Options group box and the selections that are available by default. Figure 4-11 Paper Options group box The appearance ...

The new name is compared only against the list of user-defined custom paper-size names, and notagainst the standard paper-size names. The complete set of titles for this button and the specific characteristics that determine its title andcapabilities are discussed in the Dynamic command button dynam...

The following table illustrates the relationships between the Name drop-down menu, the command button, and the actions that take users from one state to another. State Drop-down menucontents Button label Action Next state 1 Untitled Save Click Save . 3 Type something intothe Name drop-down menu. 2 C...

Width and height controls The width and height values can be changed either by typing numeric strings into the edit boxes or byselecting the up and down arrows. Any entry that is greater than the maximum limits of the width and height control is rounded down to themaximum valid entry, while any entr...

Close button The Close button closes the Custom Paper Size dialog box according to the logic described in the following table. In all cases, any custom paper sizes successfully saved (and not renamed or deleted)while the dialog box is open will remain in the paper-size list on the Paper tab. The fol...

Figure 4-14 First Page , Other Pages , and Last Page options The First Page , Other Pages , and Last Page options are as follows: ■ Size is: drop-down menu ■ Source is: drop-down menu ■ Type is: drop-down menu The Size is: driver setting for the first page applies to the entire print job. When this ...

Type is: drop-down menu The Type is: drop-down menu shows all the paper types that the HP Color LaserJet 2820/2830/2840 all-in-one supports. When you use the default setting, Unspecified , the printer uses the default media type, which is usually Plain . No mechanism exists for manually adding custo...

Printer image The bitmap image in the lower-right portion of the Paper tab screen represents the current physical configuration of the printer according to the driver configuration data (obtained automatically throughbidirectional communication, or configured manually through the driver). It should ...

● Copies ● Orientation ● Document preview image ● About Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that are found on all other driver tabs. Print task quick sets are either preset or user-defined printing specifications,such as pap...

Landscape Select this option to print your document in Landscape orientation. Rotate by 180 degrees Select the Rotate by 180 degrees check box to rotate the document image on the paper 180°. For example: If the return address on an envelope is smudged, try using this setting and feed the envelopeso ...

Color tab features Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and half-toning. Color output can also be converted to grayscale. The Color tab is shown in the following illustration. Figure 4-17 Color tab The Color tab contains the following opt...

such as paper size and pages per sheet. For more information, see Print Task Quick Sets in the Finishing tab section in this chapter. Color Options Use the Color Options group box to adjust the independent color controls. The settings affect the color rendering and print quality. To use default colo...

RGB Color settings affect the color treatment for all objects and determines how colors are rendered. The options are Default (sRGB) , Vivid , and Device . ■ Default . This option interprets RGB color as standard default RGB color space (sRGB), which is the accepted standard for many software compan...

Figure 4-19 Configure tab The printer image in the lower-right portion of the Configure tab represents the current physical configuration of the product and corresponds to its configuration data, which is either obtainedautomatically through bidirectional communication or configured manually. It sho...

For the HP Color LaserJet 2820/2830/2840 all-in-one, the following paper-handling options areavailable. ■ Allow Manual Duplexing (selected by default) ■ Allow Scaling from Large Paper (cleared by default) Optional Paper Sources The Optional Paper Sources drop-down menu lists optional media sources f...

Fonts The Fonts group box contains a Font DIMM check box and a corresponding Configure button. Selecting the Font DIMM check box tells the driver that a Font DIMM is installed, and that stored data about the fonts on the DIMM is available. When the check box is selected, the Configure button is enab...

Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) This section provides information about the features of the HP PS traditional driver. The followinginformation is provided: ● HP postscript level 3 emulation support ● Paper tab features ● Graphics tab features ● Device Options ...

Figure 4-22 Paper tab - HP PS traditional driver The Paper tab contains controls for the following options: ● Paper size ● Layout ● Orientation ● Paper source ● Copies ● Custom button ● Unprintable Area button ● About button ● Restore Defaults button Paper size Displays the paper or envelope sizes s...

size of paper. The setting may be in this dialog box, such as the Paper source setting, or it may be a setting on the product. Layout Specifies how many pages of your document to print on one piece of paper. For example, 1 up prints one page of your document per piece of paper; 2 up prints two pages...

● Halftoning ● Special ● Scaling ● Restore Defaults button Figure 4-23 Graphics tab Resolution Specifies the resolution you want for printing, in dots per inch (dpi). Higher-resolution settings producehigher-quality printing; however, your documents may take longer to print. The resolutions availabl...

Choose Rendering Intent button Click the Choose Rendering Intent button to specify how you want your color images created to produce the best-looking image on the printed page. If you are printing a chart or using fully saturated,bright colors, it's best to click Saturation . For photographs or pict...

● Restore Defaults button Figure 4-25 Device Options tab Available printer memory (in KB) Specifies the amount of memory in your printer. If the value here does not match the amount of memoryon your printer, you may need to change it if you have problems printing. Printer features Displays settings ...

● PostScript Output Format ● PostScript header ● PostScript error info ● Advanced ● Restore Defaults Figure 4-26 PostScript tab PostScript Output Format Specifies the format for PostScript files. In general, use PostScript (optimize for speed) for printing a document. To create a file that conforms ...

If you have an HP printer that supports both PostScript and another printer language, you may need toclick PJL archive format . This notifies the printer that the document is being printed in a different printer language. PostScript header Specifies whether to send header information to the printer ...

■ Send CTRL+D after job sends a CTRL+D to notify the printer that the current job has finished printing and to reset the printer. If you are printing over a UNIX-based network, such as BanyanVINES, AT&T StarGROUP, or Sun, you may need to clear these settings. Restore Defaults Click the Restore D...

5 Macintosh software overview This chapter provides information about the following topics: ● Supported Macintosh operating systems ● Supported e-mail programs ● All-in-one software for Macintosh ● System requirements for a direct connection (Macintosh) ● Installation overview ● Installation options...

Supported Macintosh operating systems The Macintosh all-in-one software for the HP Color LaserJet 2820/2830/2840 all-in-one productssupports the following operating systems: ■ Apple Mac OS 9.2.2 ■ Apple Mac OS X (V10.2.8 and V10.3. x ) 154 Chapter 5 Macintosh software overview ENWW Macintosh softwar...

All-in-one software for Macintosh This section provides information about the following topics: ● Software components for Macintosh ● Software features not available on Macintosh operating systems ● Software component availability for Macintosh ● Software component localization ● Ordering software f...

Component Description NOTE On Macintosh operating systems that use the HP LaserJet all-in-one product software, you cansend faxes from the computer, but you cannot receivefaxes to the computer. HP LaserJet Scanner program Allows you to select scan options and then store the image toa file. Open the ...

To request the software CD by phone, see the following Web site for the correct contact number for yourcountry/region. welcome.hp.com/country/us/en/wwcontact.html The following table lists the part numbers and language groups of the HP ColorLaserJet 2820/2830/2840 all-in-one software CDs. Table 5-4 ...

Figure 5-4 HP EWS Device Configuration – Fax tab Networking The Networking tab allows you to view and change settings for your device’s network connection and communication. 162 Chapter 5 Macintosh software overview ENWW Macintosh software overview

System requirements for a direct connection (Macintosh) The HP all-in-one software has the following minimum system requirements: ■ Mac OS 9.2.2 or Mac OS X, V10.2.8 and V10.3. x ■ Macintosh computer (Power PC processor), such as an iMac, Power Macintosh G3, PowerMacintosh G4 233 MHz, Power Mac G5, ...

Installation overview The software for the HP Color LaserJet 2820/2830/2840 all-in-one products comes on a single CD. OnMacintosh operating systems, the HP all-in-one Installer installs the HP LaserJet all-in-one software foryour product from the CD onto the hard disk. During installation, you are p...

Installation options The HP all-in-one software can be used with the HP Color LaserJet 2820/2830/2840 all-in-one productsin the following configurations: ■ A computer is directly connected to the product through a USB port and the HP all-in-one softwareis loaded on the computer. (This provides the m...

3 Double-click the Start Here icon. Figure 5-6 Start Here icon The Animated Getting Started Guide opens. NOTE The following graphic shows the Mac OS X version of the Animated Getting Started Guide Screen. Figure 5-7 Macintosh install – Animated Getting Started Guide ENWW Installation options 167 Mac...

4 If you have not set up your HP Color LaserJet 2820/2830/2840, click Begin Setup and follow the setup sequence to the end. The following screen appears when setup is complete. Figure 5-8 Congratulations! Your all-in-one setup is complete screen 5 Click Install Software . Macintosh installation inst...

5 When prompted, restart the computer. After the computer restarts, the HP Setup Assistant startsautomatically. 6 Follow the onscreen instructions to complete the installation. Installation instructions for Mac OS X Use the following instructions to install the software on a Macintosh computer runni...

6 Under Select Device , click the TCP/IP option, and then click Create . Type the HP LaserJet all-in- one product TCP/IP address, and then click OK . 7 Follow the onscreen instructions to complete the setup and then click Done . 170 Chapter 5 Macintosh software overview ENWW Macintosh software overv...

Installation dialog-box options for Macintosh The following sequence describes the dialog-box options that appear during the HP all-in-one softwareinstallation on Macintosh systems. NOTE In the following installation sequence, the product name HP Color LaserJet 2820/2830/2840 represents the specific...

Figure 5-14 hp all-in-one Setup Assistant – Introduction Click Next to go to the Select Device dialog box. 174 Chapter 5 Macintosh software overview ENWW Macintosh software overview

Figure 5-22 hp all-in-one Setup Assistant – Congratulations Click Done to close the HP All-in-One Setup Assistant. 182 Chapter 5 Macintosh software overview ENWW Macintosh software overview

HP LaserJet all-in-one uninstall instructions for Macintosh Use the following instructions to uninstall the HP LaserJet all-in-one software from the computer: 1 Locate the HP All-in-One Uninstaller utility icon in the HP All-In-One Software folder by using thefollowing path: <system drive>/App...

6 The HP Toolbox This section provides information about the following topics: ● Overview of the HP Toolbox ● System requirements ● Key features ● Configuration options ENWW 185 T he H P To ol bo x

Overview of the HP Toolbox NOTE The HP Toolbox is available for Windows operating systems only. NOTE The HP Color LaserJet 2820/2830/2840 all-in-one products use V4.0 of the HP Toolbox. Some differences may exist between this version of HP Toolbox and previous versions. The HP Toolbox is a web appli...

Device Content Page for that HP LaserJet all-in-one product appears when you open the program. Ifyou have installed the HP Toolbox for multiple products, the Device Select screen appears when youopen the program. On the Device Select screen, you can select the HP LaserJet all-in-one product youwant ...

System requirements The following table describes the system requirements for the HP Toolbox. Web browser requirements The browser requirements presented in this section are not necessarily minimum standards; rather, theyare the minimum tested environments. Other current Web browsers, even if untest...

Key features This section provides information about the following topics: ● Scan to e-mail or a folder ● Receive faxes to this computer ● Receive Alert messages for device events Scan to e-mail or a folder In the Scan to e-mail or a folder feature, you can set up the HP LaserJet all-in-one product ...

Receive faxes to this computer This feature of the HP Toolbox allows you to receive incoming faxes to the computer, rather than printingthem or forwarding them to another fax number. NOTE If the host computer is turned off or disconnected from the HP LaserJet all-in-one product when a fax is receive...

■ Manual feed ■ Device errors (such as insufficient memory) The following alert messages are available: ● HP Device pop-up alert messages ● System-tray icon alert ● E-mail alert HP Device pop-up alert messages Pop-up alert messages notify you immediately when an error or print-cartridge warning occu...

Configuration options The HP Toolbox is divided into two main sections: the HP Toolbox section and the Device Settingssection. Each of these sections has controls grouped into a set of tabs. In addition to these two sections,the HP Toolbox has other screens that are accessible from various points wi...

Figure 6-2 Device Status screen Supplies Status Use this screen to view the status of various product supplies, such as the amount of toner in the printcartridge. 194 Chapter 6 The HP Toolbox ENWW The HP Too lb ox

Figure 6-3 Supplies Status screen Setup Status Alerts Use this screen to set up on the Status Alerts for the HP LaserJet all-in-one product. Select the Turn on alerts option and click the Apply button to turn on alerts. ENWW Configuration options 195 T he H P To ol bo x

Figure 6-4 Set up Status Alerts screen By selecting the options under Show an alert , you can receive the alerts like those listed in the following table. Table 6-2 Alerts Setting Alerts When the device cannot print ■ Close Door ■ Manual Feed ■ Paper Out ■ Paper Jam ■ Device errors (for example, ins...

By selecting the options under Show the alert , you can receive the alerts in either or both of two forms: ■ As a pop-up message ■ As a system tray icon Set up E-mail Alerts The following illustration shows the Set up E-mail Alerts screen. Figure 6-5 Set up E-mail Alerts screen – 1 of 2 ENWW Configu...

Figure 6-6 Set up E-mail Alerts screen – 2 of 2 E-mail messages can be sent to you when certain events occur at the device. You can select the specificevents about which you want to be notified. To use this feature, you must use a valid e-mail address, select the events for which you want notificati...

To ensure that the proper e-mail addresses have been used and that the SNMP server information isvalid, you can click the Test E-mail Settings button. Device Configuration The Device Configuration screen displays the values of all of the settings available to be set in the device, and also other con...

Figure 6-8 Device Configuration screen – 2 of 4 200 Chapter 6 The HP Toolbox ENWW The HP Too lb ox

Figure 6-9 Device Configuration screen – 3 of 4 ENWW Configuration options 201 T he H P To ol bo x

Figure 6-10 Device Configuration screen – 4 of 4 Network Configuration The following illustration shows the Network Configuration screen. Use this screen to configure various network settings. 202 Chapter 6 The HP Toolbox ENWW The HP Too lb ox

Print Info Pages The Print Info Pages screen provides users the ability to easily print out the internal special pages that are generated by the device. Figure 6-12 Print Information Pages screen The contents of these reports are generated by the device firmware, and not by the HP Toolbox. The scree...

Fax Tasks This screen provides access to common fax related functionality and settings. Figure 6-14 Fax Tasks screen The options in the Fax Functions section send commands to the HP LaserJet all-in-one product. The following options are available. ■ Send Fax. The Send Fax button opens the Send Fax a...

Figure 6-15 Fax Phone Book screen Fax Phone Book - Edit Entry This screen opens after clicking Edit for an entry that corresponds to an individual phone book entry (NOT a group entry). 208 Chapter 6 The HP Toolbox ENWW The HP Too lb ox

Figure 6-18 Fax Phone Book - Edit a Group screen Import information into the Fax Phone Book Use the Import information into the Fax Phone Book screen to import phone book data that has been exported from external e-mail applications. You must select one of the following applications. ■ Microsoft Out...

Your designated file name and path now appear in the text box. Click Next to continue. 7 Click Finish . 8 Open the HP Toolbox and click the Fax tab. 9 From the left navigation bar, click Fax Phone Book . 10 Click Import Phone Book . 11 Click the phone book application option button from which you ar...

Figure 6-21 Fax Send Log screen Figure 6-22 Fax Receive log screen ENWW Configuration options 215 T he H P To ol bo x

Clicking the Refresh button causes the HP Toolbox to pull new fax data from the HP LaserJet all-in- one product. The following information is displayed about each fax in the log. ■ Date and time ■ Job number ■ Fax number ■ Pages ■ Result The fax logs can be sorted by any of these columns by clicking...

Figure 6-23 Fax Viewer screen Fax Data Properties Use these settings to manage the space used to store faxes on your computer. You can save morefaxes if you specify a larger total data size. ENWW Configuration options 217 T he H P To ol bo x

Figure 6-24 Fax Data Properties screen These settings apply to faxes that have been sent from or received to your computer. These settingsapply only if you have chosen to send or receive faxes remotely from your computer. If you select either the Delete fax data files older than: check box or the Li...

Figure 6-25 Fax Reports screen Detailed Fax Settings This screen provides navigational links to the Fax Settings tab and the Fax Set-up Wizard . ENWW Configuration options 219 T he H P To ol bo x

Scan to tab The Scan to tab contains the following screens: ● Scan to E-mail or Folder ● Preferences ● How do I... ? Scan to E-mail or Folder Use this screen to add entries to the list that appears on the HP LaserJet all-in-one product control panelwhen you press the SCAN-TO button on the control pa...

Preferences This screen allows you to make changes to the way the product scans documents. Figure 6-29 Preferences for Scan to E-mail or a Folder screen NOTE These preferences apply only to scans that you initiate by using the S CAN T O button on the HP Color LaserJet 2820/2830/2840 all-in-one contr...

Option Scan to e-mail settings Scan to a folder settings ■ Photo: 8x6 in (24x15 cm) ■ Photo: 8x10 in (20x25 cm) ■ Photo: 8x6 in (24x15 cm) ■ Photo: 8x10 in (20x25 cm) The HP LaserJet all-in-one software converts scanned documents to a format that you specify and sendsthem directly to an e-mail addre...

Figure 6-32 Troubleshooting tools screen Control Panel Messages The following illustration shows the Control Panel Messages screen. 226 Chapter 6 The HP Toolbox ENWW The HP Too lb ox

Figure 6-33 Control panel messages screen Clearing Jams The following illustration shows the Clearing Jams screen. ENWW Configuration options 227 T he H P To ol bo x

Figure 6-34 Clearing jams screen Print Problems screen Use this section to find tips for solving print problems with the HP LaserJet all-in-one product. NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide . 228 Chapter...

Figure 6-35 Print problems screen Scan Problems Use this section to help you troubleshoot scan problems with your HP LaserJet all-in-one product. ENWW Configuration options 229 T he H P To ol bo x

Figure 6-36 Scan problems screen NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide . Copy Problems Use this screen to help you troubleshoot copy problems with your HP LaserJet all-in-one product. 230 Chapter 6 The HP...

Figure 6-37 Copy problems screen NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide . Fax Problems Use the information in this section to troubleshoot general fax issues. NOTE All of the Troubleshooting content provid...

Figure 6-38 Fax problems screen Memory Card Problems The following illustration shows the Memory card problems screen. 232 Chapter 6 The HP Toolbox ENWW The HP Too lb ox

Figure 6-39 Memory card problems screen Troubleshooting Tools The following illustration shows the Troubleshooting Tools screen. ENWW Configuration options 233 T he H P To ol bo x

Figure 6-40 Troubleshooting Tools screen Animated Demonstrations The following illustration shows the Animated Demonstrations screen. Click the links on this screen to view animated demonstrations about your HP Color LaserJet 2820/2830/2840 all-in-one. 234 Chapter 6 The HP Toolbox ENWW The HP Too lb...

Figure 6-41 Animated Demonstrations screen Documentation tab The Documentation tab contains the following screens. ● How do I... ? screens ● Print: How do I... ? ● Fax: How do I... ? ● Copy: How do I... ? ● Scan: How do I... ? ● Photo: How do I... ? ● Network: How do I... ? ● Other: How do I... ? ● ...

Other: How do I... ? The following illustration shows the Other: How do I... ? screen. Figure 6-48 Other: How do I... ? screen User Guide Use this screen to gain access to the HP Color LaserJet 2820/2830/2840 User Guide . 240 Chapter 6 The HP Toolbox ENWW The HP Too lb ox

Figure 6-49 User Guide screen Device Settings section The Device Settings section comprises the following tabs. ■ System Settings tab ■ Print Settings tab ■ Fax Settings tab ■ Copy Settings tab ■ Network Settings tab NOTE Settings that are specified in the HP LaserJet all-in-one product driver overr...

System Settings tab The System Settings tab contains the following screens: ■ Device Information ■ Paper Handling ■ Print Quality ■ Print Density ■ Print Modes ■ System Setup ■ Volumes ■ Date/Time ■ Service ■ Device Polling ■ Save/Restore Device Information Use this screen to add or change informati...

Paper Handling Use this screen to change the paper handling defaults for your HP LaserJet all-in-one product. Figure 6-51 Paper Handling screen The following table shows the Paper Handling settings that are available. Table 6-4 Paper Handling options and settings Option Settings Default paper size ■...

Option Settings Yellow density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is thedefault setting Black density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is thedefault setting Print Modes Use this screen to change the print mode defaults for your HP LaserJet al...

Figure 6-55 System Setup screen The following device languages are available for the HP Color LaserJet 2820/2830/2840: ■ Czech ■ Danish ■ German ■ English ■ Spanish ■ Finnish ■ French ■ Hungarian ■ Italian ■ Dutch ■ Norwegian ■ Polish ENWW Configuration options 255 T he H P To ol bo x

Date/Time Use this screen to change the date and time settings for your HP LaserJet all-in-one product. Figure 6-57 Date/Time screen NOTE Automatic is selected by default, but the option will not be initiated until you click Apply . The setting does not remain in place over time; you must click Auto...

Figure 6-58 Service screen If a password has been (for instance, to protect the memory-card or network settings) and lost, thefactory settings for the HP Color LaserJet 2820/2830/2840 must be restored and a new passwordassigned. To restore factory settings, click the Restore button under Resets . Pe...

Figure 6-60 Save / Restore Settings screen When you click Save , the Save as dialog box might be hidden. Look behind your browser window or on the task bar. You cannot restore settings that were saved from a previous HP product. You can restore only settingsthat were saved from an HP Color LaserJet ...

NOTE On some HP printers, the HP Traditional PCL 5e Driver is typically used for monochrome (black and white) printers. The HP Color LaserJet 2820/2830/2840 all-in-one, acolor printer, supports this driver as well, even though the driver is not included in the printing-system software. The HP Tradit...

Fax Settings tab NOTE Because the HP Color LaserJet 2820 does not have a fax component, the HP Toolbox for the HP Color LaserJet 2820 does not have this tab. The Fax Settings tab contains the following screens: ● General ● Fax Send ● Fax Receive ● Fax Setup Wizard General The General Settings screen...

Use the Reporting and Error Correction settings to receive reports about fax functions. The followingsettings are available: ■ Error correction (ECM); enabled by default ■ V.34; enabled by default ■ Automatic log printing; enabled by default ■ Fax Call Report The Fax Call Report option has the follo...

Figure 6-66 Send screen Fax Receive Use this screen to configure the fax receive settings on your HP LaserJet all-in-one product. The Resolution option has the following settings: ■ Standard ■ Fine ; default setting ■ Super fine ■ Photo The Contrast option has a series of settings from Light to Dark...

Copy Settings tab The Copy Settings tab contains the following screens: ● Copying ● Reduce / Enlarge Copying Use the Copying screen to configure general copy settings for your HP LaserJet all-in-one product. Figure 6-77 Copying screen The following table shows the options and settings that are avail...

Reduce / Enlarge Use the Reduce/Enlarge screen to configure the default size and format copy settings for your HP LaserJet all-in-one product. Figure 6-78 Reduce / Enlarge screen The following table shows the options and settings that are available for the Reduce / Enlarge screen. Table 6-10 Reduce ...

See the HP Color LaserJet 2820/2830/2840 Advanced Network Reference Guide for more information about the settings on the Network Settings tab. For network installations, the HP Toolbox communicates with the device by using the network settingsdisplayed on the Network Settings screens. The following ...

Table 6-11 Advanced Network Settings options and settings Option Settings Enabled Features ■ DHCP; enabled by default ■ BOOTP; enabled by default ■ AUTOIP; enabled by default ■ Memory card sharing (CIFS); enabled by default ■ 9100 Printing; enabled by default ■ LPD Printing; enabled by default ■ HP ...

The Network Configuration screen provides an overview of the network settings that have been enabled for the device. The settings appear under the following headings: ■ Network Hardware Configuration ■ Enabled Features ■ TCP/IP ■ SNMP ■ Network Statistics A Print link and icon appear in the upper ri...

Screen Access About HP Toolbox screen Click the About Toolbox link that appears in the upper left corner of the HP Toolbox screens, just beneath the HP logo. This link is not available on any of the HP EWS screens thatappear when you click the Device Settings button. Select Device screen Click the S...

Click the Always use Text Only page when accessing Toolbox check box and then click Apply to make the text-only Toolbox screen your default screen when you open the HP Toolbox. Figure 6-86 Text-only Toolbox screen Figure 6-87 Text-only screen – sample expanded section Product Registration The Produc...

Figure 6-88 Product Registration screen Order Supplies The Order Supplies link connects you to a web page that helps you order supplies online from a reseller of your choice. The supplies you need for your HP LaserJet all-in-one product are pre-selected. Youcan change quantities or select additional...

Figure 6-89 Order Supplies screen Product Support The Product Support link connects you to a web page that helps get online support for your HP LaserJet all-in-one product. ENWW Configuration options 289 T he H P To ol bo x

7 Software installation for Windowsoperating systems NOTE This chapter covers installation about the HP LaserJet all-in-one product software for Windows only. For information about Macintosh installations, see Macintosh software overview . This chapter provides information about the following topics...

Installation options The HP LaserJet all-in-one software can be used with the HP Color LaserJet 2820/2830/2840 all-in-oneproducts in the following configurations: ■ Install the full HP LaserJet all-in-one software on a computer that is directly connected to the productthrough a USB port. This option...

NOTE Using Windows sharing, the person who uses the computer that is directly connected to the product can allow other users on the network to print to the product. When the product is shared, install the print drivers on all of the computers that you want to beable to print to the product. The clie...

5 Type the path and share name of the HP Color LaserJet 2820/2830/2840 all-in-one product to whichyou want to connect. -or- Click Browse and navigate to find the HP Color LaserJet 2820/2830/2840 all-in-one product to which you want to connect. 6 Click Yes or No when asked if you want to use this pri...

To connect an HP LaserJet all-in-one product to a network, use the following instructions: 1 Connect the HP Color LaserJet 2820/2830/2840 to the network. 2 Turn on the HP Color LaserJet 2820/2830/2840. NOTE You must complete the power-up sequence in this order or the installer discovery utility fail...

Installing the print driver only Use the following instructions to install only the print driver. Print driver installation for Windows 98 SE or Windows Me You might need to install the Install Network Printer Wizard to complete the following procedure. Todownload the Install Network Printer Wizard ...

Printing-system software installation This section contains information about the following topics: ● Animated Install Guide ● Printing-system software installation Animated Install Guide When you insert your printing-system software CD into the CD-ROM drive, the Animated Install Guidestarts automat...

Figure 7-2 Congratulations! Your all-in-one setup is complete screen If your HP Color LaserJet 2820/2830/2840 has already been set up or is already installed on a network,click Install Software to install the print drivers and other software features. Printing-system software installation NOTE HP re...

USB installation dialog box options for Windows Figure 7-6 USB install – Welcome to the Install Wizard dialog box Click Next to open the Check for recommended installation updates dialog box. NOTE The Check for recommended installation updates dialog box appears only if the installer detects that a ...

If you have Web access, you can sign up to receive information from HP by following instructions onthe Sign Up Now screen. Click Next to open the HP Registration Web page. Follow the onscreen instructions to register. Figure 7-23 HP Registration screen NOTE After you install the HP LaserJet all-in-o...

Figure 7-42 HP Registration screen NOTE After you install the HP LaserJet all-in-one product software, the Fax Setup Wizard opens automatically. Run the Wizard even if your HP LaserJet all-in-one fax parameters havealready been set up. The HP Toolbox that you provide in the Fax Setup Wizard to prope...

Uninstall This section provides information about the following topics: ● Uninstall instructions for Windows ● Files not removed and manual uninstall (Windows) Uninstall instructions for Windows The uninstall procedures vary according to the type of installation you used. Uninstalling HP Image Zone ...

NOTE To uninstall the software from Windows 2000 or Windows XP, you must log on with administrator privileges. 1 Quit all open programs. 2 Click Start , click Programs , select HP , select hp Color LaserJet 2820,2830,2840 , and then click Uninstall . 3 The Important Uninstall Information dialog box ...

Follow these steps to uninstall the HP LaserJet all-in-one software if you have used a MinimumInstallation. 1 In Windows XP, click Start and then click Control Panel . NOTE In Windows 98 SE, Windows Me, and Windows 2000, click Start , click Settings , and then click Control Panel . 2 Click Add or Re...

Windows 2000 or Windows XP NOTE To uninstall the software from Windows 2000 or Windows XP, you must log on with administrator privileges. 1 Click Start , click Settings , and then click Printers . NOTE For Windows XP, click Start , and then click Printers and Faxes . 2 Right-click the icon for your ...

Other files that are not removed when using the recommended automated uninstall procedure are asfollows: ■ The LaserJet 28XX directory (where 28XX is the model number of your HP LaserJet all-in-one product) in your data/document folder (in the MY DOCUMENTS\MY SCANS folder on yourcomputer) CAUTION Do...

8 Engineering details This chapter provides information about the following topics: ● Media attributes ● Readme ● HP System Diagnostics ● Troubleshooting ● Summary of HP Toolbox known issues ENWW 331 Eng in eering details

Media attributes This section includes the following information about media attributes: ● Media sources and destinations ● Source commands ● Media types and sizes Media sources and destinations The following table indicates the standard and optional media sources and destinations for the HP ColorLa...

Media features and attributes The following table lists the features and attributes of the media that appears under the Size Is: drop- down menu on the Paper tab. The list order can vary, depending on the product and operating system. The list contains all of the following sizes, and might contain s...

Paper sizes 1 Width Height PCL 6 2 (3.88 inches) (7.5 inches) Executive 185 mm (7.25 inches) 266 mm (10.5 inches) "EXEC" Executive (JIS) 216 mm (8.5 inches) 330 mm (12.99 inches) "JISEXEC" Legal 216 mm (8.5 inches) 355 mm (14.0 inches) "LEGAL" Custom Minimum: 98 mm (3.86 inch...

Media types (command string) Tray 1 (125-sheet;multipurpose Tray 2 (250-sheet) Tough Paper Y N Transparency Y Y 1 Tray 1 accepts cardstock between 106 g/m 2 (29 lb) and 163 g/m 2 (45 lb) in weight. If you want to print on HP LaserJet Photo paper, use the Heavy Glossy setting in your print driver. Cu...

Readme The Readme files for the HP Color LaserJet 2820/2830/2840 all-in-one are also available on thefollowing Web site: www.hp.com/support/clj2800series Windows Readme ● Introduction ● Late-breaking information ● Installation Instructions ● Technical assistance ● Legal statements Introduction Purpo...

■ HP Color LaserJet 2830 all-in-one printer, scanner, fax, copier. 96 megabytes (MB) of random access memory (RAM), expandable to 224 MB; a Hi-Speed universal serial bus (USB) 2.0 port; aninternal print server for connecting to a 10/100Base-T network; a 125-sheet or 10-envelopemultipurpose tray for ...

needed at the device. HP Toolbox is also used for fax setup, receiving faxes on your PC, setting up thefax speed dial buttons and fax phone book entries, configuring the Scan to button, and configuring the device settings. Adobe Acrobat Reader Acrobat Reader should be used to view the online manuals...

Unloading and Memory Card Issues ■ If possible, format memory cards in the image capture device (e.g., a digital camera). Do not useWindows Explorer to format cards. ■ Secure digital cards have a lock switch that should never be set when the card is in the camera. ■ If you experience trouble unloadi...

"Release Notes" or "Readme File" found on the driver download page for your operating system anddriver version. Installation Instructions When operating in a Windows environment, the CD-ROM setup or installation software detects theversion and language of the operating system that yo...

3 If you have performed a Typical install and you do not have any other HP devices installed, you willalso need to follow steps 4 and 5. Following these steps may break certain functionality of other HPdevices you have previously installed because they share the software. 4 Open your Microsoft Windo...

Macintosh Readme The following section includes the text of the Mac Readme, which is available on the HP LaserJet all-in-one software CD-ROM for Macintosh. Information about the hp LaserJet all-in-one software version 5.8 Edition 1, 5/2005 Contents ■ Supported HP Products ■ Supported Operating Syste...

HP System Diagnostics The HP System Diagnostics software is a new tool that is designed to give IT administrators directaccess to system information about HP products and software. To open the HP System Diagnostics software, click Start , click Programs , click HP , and then select HP System Diagnos...

Figure 8-2 HP System Diagnostics – Devices tab Applications When you click the Applications tab, a list appears that shows currently installed third-party software programs. Click the Refresh button to update the information on the tab. Select any item in the Running Application field to view relate...

Figure 8-5 HP System Diagnostics – Logging tab ENWW HP System Diagnostics 355 Eng in eering details

Troubleshooting The following topics are described in this section: ● Port communication ● File to E-mail utility ● Standalone scrubber ● Two-pass cleaning-page utility ● Collect.bat utility ● E-mail ● My Scans directory Port communication This section provides information on the following topics: ●...

Guidelines for troubleshooting and resolving device conflicts Follow these steps for resolving device conflicts. 1 If the conflicting device is no longer present in the list of devices, click the device name, click Remove , and then click Yes . Click Yes to restart Windows. 2 If the conflicting devi...

Table 8-7 Devices installed by the HP Color LaserJet 2820/2830/2840 software in Windows 2000 and Windows XP Device by type Device Disk drives ■ HP Color LaserJet 2820/2830/2840 USB Device IEE E 128 4 .4 compatible printers (Windows XP) DOT4Print HPZ12 (Windows 2000) ■ HP Color LaserJet 2820/2830/284...

Standalone scrubber If the installer fails and troubleshooting efforts have not solved the problem, you can use HP's standalonescrubber utility to remove files. The scrubber utility is located on the HP Color LaserJet 2820/2830/2840 software CD in the followingfolder: <CD-ROM drive>util\CCC Tw...

E-mail If e-mail messages fail to be sent, try following these steps: 1 Open Windows Microsoft Explorer or Internet Explorer and navigate to the file. 2 Right-click the file, select Send To , and then click Mail Recipient . If this method fails, check the MAPI mail setup. The MAPI setup is a third-p...

Summary of HP Toolbox known issues This section summarizes issues that are known to affect the version HP Toolbox released with theHP Color LaserJet 2820/2830/2840. The following topics are included: ● Firewalls block HP Toolbox communication ● USB drivers are unsigned ● Second restart is required a...

This data, which includes PDF files for each fax job received, can be copied to any directory that youchoose. After you perform an operation to restore factory defaults, or replace the device with a new one, saveany fax data, and restart the HP Toolbox, the system will be in a fresh state, as if a f...

To recover from this situation, follow this procedure: 1 Rename the folder that contains all data stored on the computer for the Received to PC faxes. All data that is stored on the computer for the Received to PC faxes is located in the followingdirectory: C:\Program Files\Hewlett-Packard\Toolbox\A...

Index Symbols/Numerics % of Normal Size setting PCL 6 traditional driver 115unidrivers 75 A About HP Toolbox screen 285About tab PCL 6 traditional driver 133unidrivers 97 activity log, fax 218ADF HP Director 156media supported 4 Adobe Acrobat Reader 17Advanced network settings 279Advanced Printing F...