HP 2820 - Manual

Create a new group list ...................................................................................................160Change settings, such as resolution and contrast, and optimize them for each fax ......160 Scan: How do I? ......................................................................

1 Device basics This section provides information about the following topics: ● Quick access to device information ● Device configurations ● Device features ● Device parts ENWW 1

Quick access to device information User guide links ● Device parts ● Control panel ● Troubleshooting Where to look for more information Several references are available for use with this device. See http://www.hp.com/support/ clj2800series . Setting up the device Getting started guide (printed) —Pro...

Device configurations The device is available in the following configurations. HP Color LaserJet 2820 all-in-one The HP Color LaserJet 2820 all-in-one printer, scanner, copier is a four-color laser printerthat prints letter-size pages up to 20 pages per minute (ppm) in black-and-white, A4-sizepages ...

Device features Feature HP Color LaserJet 2820/2830/2840 all-in-one Color printing ● Provides laser printing in full color by usingthe four process colors: cyan, magenta,yellow, and black (CMYK). For more information, see Printing with color . Copy ● Provides full-color copying from letter/A4-sized ...

Device parts Before using the device, familiarize yourself with the parts of the device. Front view 1 power switch 2 top (face-down) output bin 3 control panel 4 scanner release button 5 memory card slots (HP Color LaserJet 2840 all-in-one only) 6 tray 1 7 tray 2 (included with the HP Color LaserJet...

Interface ports The device has two interface ports: a 10/100Base-T (RJ-45) network port and a Hi-SpeedUSB 2.0 port. The HP Color LaserJet 2830/2840 all-in-one models also have fax ports. 1 network port 2 Hi-Speed USB 2.0 port 3 fax ports (HP Color LaserJet 2830/2840 all-in-one models only) 10 Chapte...

Control panel Use the following illustrations to identify the device control-panel components for your device. HP Color LaserJet 2820 all-in-one printer, scanner, copier 1 Alphanumeric buttons. Use the alphanumeric buttons to type data into the device control-panel display and dial telephone numbers...

2 Software This section provides information about the following topics: ● Printer drivers ● Uninstalling the printing software ENWW 13

Printer drivers Software and supported operating systems For easy device setup and access to the full range of device features, HP stronglyrecommends that you install the software that is provided. Not all software is available in alllanguages. See the getting started guide for installation instruct...

Feature Windows2000, XP 1 Windows98 SE, ME WindowsNT MacintoshOS 9.2.2 MacintoshOS 10.2, 10.3 UNIX®,Linux OS/2 Fax software- HP ColorLaserJet2830/2840 all-in-one modelsonly Storage driver(memorycard) -HP ColorLaserJet2840 all-in-one only DeviceConfigurationUtility HP Director HP ImageZone HP Documen...

Gain access to advanced device features through the printer driver (or the Print dialog box for Macintosh operating systems). To open a Windows print driver, complete the followingsteps: 1. On the Windows taskbar, click Start , click Settings , and then click Printers . ● In Windows XP, click Start ...

Select a printer driver based on the way you use the device. ● Use the PCL 6 printer driver to take full advantage of the device features. ● Use the PostScript (PS) printer driver for compatibility with PS needs. Certain devicefeatures are not available in this printer driver. The device automatical...

Note For Macintosh computers, HP Toolbox is not supported. Embedded Web server (EWS) The EWS is a Web-based interface that provides simple access to device status and deviceconfigurations, including network configurations and Smart Printing Supplies (SPS)functionality. You can gain access to the EWS...

This is the recommended installation option. Select this option to install the software neededto print and scan from your computer, plus the following programs: ● HP Toolbox: This program lets you easily monitor and set up the device settings fromyour computer, and it offers device Help and troubles...

Uninstalling the printing software Uninstall software by using the following directions for your operating system. Using Add or Remove Programs to uninstall Use the Add or Remove Programs method in Windows to remove the device software. This method does not require you to have the software CD. 1. Cl...

3 Media specifications This section contains information about specifications for the quality of media, guidelines formedia usage, and guidelines for media storage. ● General guidelines ● Supported media weights and sizes ● Printing and storage environment ENWW 21

Supported media weights and sizes For optimum results, use conventional 75 to 90 g/m 2 (20 to 24 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust,wrinkles, curls, and bent edges. Note The device supports a wide range of sta...

Printing and storage environment Ideally, the printing and media-storage environment should be at or near room temperature,and not too dry or too humid. Remember that paper absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate,wh...

Loading trays Load special print media, such as envelopes, labels, and transparencies, in tray 1 only. Note Because tray 2 is not included for all models, it is referred to as optional tray 2 in thisdocumentation. Loading tray 1 Tray 1 (the multipurpose tray) holds up to 125 sheets of paper or other...

5. Slide the media-width guides inward until they lightly touch the print media stack on both sides without bending it. Make sure that the print media fits under the tabs on the media-width guides. CAUTION Wait for the printer to finish printing before closing tray 1. Closing the tray before the pri...

3. Extend the paper-length adjustment control at the rear of the tray until the arrow on the markings on the tray points to the size that you are loading. 4. Load the paper. If this is special paper such as letterhead, load it with the side to be printed upon face-down and the top edge toward the fr...

To load originals into the automatic document feeder (ADF) Note The ADF capacity is up to 50 sheets of 75 g/m 2 (20 lb) media. The minimum size for media in the ADF is 127 by 127 mm (5 by 5 inches). For smaller sizes,use the flatbed scanner. The maximum size for media in the ADF is 216 by 381 mm (8....

Using the device control panel You can configure settings at the device control panel. Changing the device control-panel display language Use this procedure to print reports or to display messages on the device control-paneldisplay in a language other than the default for your country/region. To cha...

Changing the default paper tray configuration The default tray configurations (size and type) are set to Any , which means that any type and any size of supported media can be printed from that tray. Configure your trays for thesize and type using the following instructions only if you regularly nee...

To change the alarm volume The alarm sounds when the device is presenting an alert or critical error message. Thealarm duration length is either one or three seconds, depending on the type of error. 1. Press M ENU . 2. Use the < or the > button to select System setup , and then press E NTER . ...

To change the device control panel key-press volume The key-press volume controls the sound that is made when a device control-panel button ispressed. 1. Press M ENU . 2. Use the < or the > button to select System setup , and then press E NTER . 3. Use the < or the > button to select Vol...

5 Printing This section provides information about common printing tasks. ● Printing from Windows ● Printing from the Macintosh OS ● Printer drivers ● Maximizing print speed for letter-size paper ● Selecting an output location ● Setting a custom paper size ● Printing on special media ● Printing on d...

Printing from Windows To print from Windows 1. Make sure that print media is loaded in the printer. 2. At your computer, open a document. 3. On the File menu, click Page Setup or a similar command. Make sure that the settings are correct for this document. 4. From the File menu, click Print , Print ...

Printing from the Macintosh OS To print from the Macintosh OS 1. Make sure that paper is loaded in the printer. 2. On the File menu, click Page Setup . 3. Make sure that this printer is selected on the Format for pop-up menu. 4. Select the size of paper onto which you are printing. 5. Select the Ori...

Printer drivers Using the PCL printer-driver Help (Windows only) When you are in the printer driver, you can use its Help, which is separate from the Help in aprogram. You can activate Help for the printer driver in two ways. ● Click the Help button anywhere it appears in the printer driver. The Hel...

Printing in grayscale If you have a document that you created in color, it will automatically print in color. Or, youcan set the printer to print a color document in grayscale (black and white) only. ● Windows: Select the Print In Grayscale option on the Color tab of the printer driver. ● Mac OS: In...

Maximizing print speed for letter-size paper The printer can print at 20 ppm in black on letter-size paper. When printing letter-size pagesfrom tray 2, this happens automatically. For tray 1, the printer is set at the factory to print 19 ppm in black on letter-size paper. Toachieve a print speed of ...

Selecting an output location The printer comes with the top output bin and a rear output door for printing to a straight-through paper path. Print jobs emerge from the top output bin when the rear output door isclosed. Print jobs emerge from the back of the printer when the rear output door is open....

Setting a custom paper size Use the Custom Paper feature to set up the printer to print to sizes other than standard ones. ● Windows: Try to set this setting from one of these locations, in this order: the Page Setup dialog box in the program, the Print dialog box in the program, or the Paper tab in...

Printing on special media Use these guidelines when printing on special types of media. Note Use the rear output door (straight-through paper path) when printing on special media. Glossy paper ● In either the software application or the driver, select Glossy as the media type, or print from a tray t...

● When duplex printing on the HP Color LaserJet 2820/2830/2840 all-in-one, loadpreprinted forms and letterhead into tray 2 first side up, top edge toward the back of thetray. To load preprinted forms and letterhead into tray 1, load them with the first sidedown, bottom edge in first. ● When simplex ...

HP LaserJet Tough paper When printing on HP LaserJet Tough paper, use the following guidelines: ● Handle HP LaserJet Tough paper using the edges. Oils from your fingers deposited onHP LaserJet Tough paper can cause print quality problems. ● Use only HP LaserJet Tough paper with this printer. Hewlett...

Printing on different paper for the first page Printing on different paper for the first page is useful if, for example, you are printing a letterthat uses letterhead on the first page and plain sheets for the subsequent pages. The sizefor all pages of the print job must be the same in the printer d...

Printing on both sides (duplexing manually) To print on both sides of the paper, you have to return to the printer and reinsert the papermanually after the first side has printed. CAUTION Do not print on both sides of labels or transparencies. Damage to the printer and jams mightresult. Note Macinto...

Printing booklets Note Printing booklets is not supported for Macintosh. You can print booklets on letter, legal, or A4 print media. To print booklets 1. Load the print media in the media input tray. 2. In the software program, open the device properties (printer driver). 3. On the Finishing tab, se...

Canceling a print job If your print job is currently printing, you can cancel it by pressing C ANCEL on the device control panel. CAUTION Pressing C ANCEL clears the job that the device is currently processing. If more than one process is running (for example, the device is printing a document while...

6 Printing with color This chapter describes how the device provides great color printing. This chapter alsodescribes ways to produce the best possible color prints. The following topics are covered: ● Changing the color settings ● Using color ● Managing color options ● Matching colors ENWW 55

Using color This device offers great color as soon as you set it up. It provides a combination of automaticcolor features to generate excellent color results for the general user, plus sophisticatedtools for the experienced color user. The device provides carefully designed and tested color tables t...

Managing color options Setting color options to Automatic typically produces the best possible print quality for color documents. However, in some situations, you might want to print a color document ingrayscale (black and shades of gray) or to change one of the device color options. ● Windows: Prin...

Matching colors The process of matching device output color to your computer screen is quite complexbecause printers and computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, and blue) color process, but printers print colors us...

7 Copy Use these instructions to perform copying tasks with the device: ● Starting a copy job ● Canceling a copy job ● Adjusting the copy quality ● Adjusting the lighter/darker (contrast) setting ● Reducing or enlarging copies ● Changing the copy-collation setting ● Changing the number of copies ● C...

Starting a copy job To make copies with the device, use the following instructions. 1. Load your original document onto the flatbed scanner face-down (one page at a time) with the upper-left corner of the document located in the lower-right corner of the glass. OR Load your original document face-up...

Canceling a copy job To cancel a copy job, press C ANCEL on the device control panel. If more than one process is running, pressing C ANCEL clears the process that currently appears on the device control- panel display. Note If you cancel a copy job, clear the original document from the flatbed scan...

Adjusting the copy quality The factory-set default for copy quality is Text . This setting is the best for items that contain mostly text. When making a copy of a photo or graphic, you can select the Photo setting to increase the quality of your copy. Select the Mixed setting for documents that incl...

Adjusting the lighter/darker (contrast) setting The lighter/darker setting affects the lightness or darkness (contrast) of the copy. Use thefollowing procedure to change the contrast for the current copy job only. To adjust the lighter/darker setting for the current job 1. On the device control pane...

Reducing or enlarging copies The device can reduce copies to as little as 25% of the original or enlarge copies to as muchas 400% of the original. It can also make the following reductions or enlargementsautomatically: ● Original=100% ● Lgl > Ltr=78% ● Lgl > A4=83% ● A4 > Ltr=94% ● Ltr >...

To reduce or enlarge copies for the current job To reduce or enlarge copies for the current job only, use the following instructions. 1. On the device control panel, press R EDUCE /E NLARGE . 2. Select the size to which you would like to reduce or enlarge the copies in this job. You can select one o...

To change the default copy size Note The default copy size is the size to which copies are normally reduced or enlarged. If youkeep the factory default size setting of Original=100% , all copies will be the same size as the original document. 1. Press M ENU . 2. Use the < or the > button to se...

Changing the copy-collation setting You can set the device to automatically collate multiple copies into sets. For example, if youare making two copies of three pages and the automatic collation is on, the pages print inthis order: 1,2,3,1,2,3. If automatic collation is off, the pages print in this ...

Changing the number of copies You can choose to have the default number of copies be any number from 1 to 99. To change the number of copies for the current job 1. Use the alphanumeric buttons to type the number of copies (between 1 and 99) that you want to make for your current job. 2. Press S TART...

Copying photos, two-sided originals, or books To copy a photo Note Photos should be copied from the flatbed scanner, not from the automatic document feeder(ADF). 1. Place the photo on the flatbed scanner with the picture-side down and the upper-left corner of the photo in the lower-right corner of t...

5. Collate the odd- and even-numbered printed copies. To copy a book 1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the lower-right corner of the glass. 2. Gently close the lid. 3. Gently press down on the lid to press the book to the flatbed scanner...

8 Fax Use the following instructions to perform fax tasks: ● Specifying the fax settings ● Sending faxes ● Using manual dial ● Redialing manually ● Canceling a fax job ● Sending faxes by using the software ● Receiving faxes ● Sending a fax by dialing from a telephone ● Changing the default light/dar...

Specifying the fax settings Before you can begin using the device fax features, you must complete the following tasks: ● Setting the time and date ● Setting the fax header Note If you are installing the device software on your computer, you can skip the remaininginstructions in this chapter. The sof...

To set the time and date To set or change the time and date, use the following steps. If you need help entering anyinformation, see To enter text from the control panel . 1. On the device control panel, press M ENU . 2. Use the < or the > button to select Time/Date,Header , and then press E NT...

Sending faxes This section describes how to fax a document. To adjust the resolution for the current fax job 1. On the device control panel, press R ESOLUTION to show the current resolution setting. 2. Use the < or the > button to select the appropriate resolution setting. 3. Press E NTER to s...

To send a fax to multiple recipients You can send a fax to several fax numbers at once. If you want to send a fax to a group offax numbers that you have assigned to a group-dial entry, see To send a fax by using a group-dial entry . If you want to send a fax to a group of numbers (maximum of 20) tha...

To send a fax to a group manually (ad hoc faxing) Use the following instructions to send a fax to a group of recipients that has not beenassigned a group-dial entry: 1. Load the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. On the device control panel, ...

Using manual dial Usually, the device dials after you press S TART F AX . At times, however, you might want the device to dial each number as you press it. For example, if you are charging your fax call toa calling card, you might need to dial the fax number, wait for the acceptance tone of yourtele...

Redialing manually If you want to send another document to the last fax number that was dialed, use thefollowing procedure to redial manually. If you are trying to resend the same document thatyou sent the first time, wait until the automatic redial attempts have stopped or until you havestopped the...

Canceling a fax job Use these instructions to cancel a single fax that is currently dialing or a fax that is beingtransmitted or received. To cancel the current fax job Press C ANCEL on the control panel. Any pages that have not been transmitted are canceled. Pressing C ANCEL also stops group-dial j...

Sending faxes by using the software This section contains basic instructions for sending faxes by using the software that camewith the device. All other software-related topics are covered in the software Help, which canbe opened from the software-program Help menu. Note The fax software and HP Tool...

Receiving faxes You can receive faxes to the device or to your computer. In general, incoming faxes to thedevice are automatically answered. However, if you change the devices that are connectedto the same telephone line as the device, you must change how the device answersincoming faxes. See Settin...

Sending a fax by dialing from a telephone Occasionally, you might want to dial a fax number from a telephone that is connected to thesame line as the device. For example, if you are sending a fax to a person whose device isin the manual receive mode, you can precede the fax with a voice call to let ...

Changing the default resolution setting Resolution, in dots per inch (dpi), affects the quality of faxed documents. It also affects thetransmission speed as a higher resolution produces a larger file, which requires more time totransmit. The factory-set default resolution setting is Fine . Use this ...

Changing the default glass-size setting This setting determines which paper size the flatbed scanner scans when you send a faxfrom the scanner. The factory-set default is determined by the region/country in which youpurchased the device. To change the default glass-size setting 1. On the device cont...

Selecting tone-dialing or pulse-dialing mode Use this procedure to set the device to tone-dialing or pulse-dialing mode. The factory-setdefault is Tone . Do not change this setting unless you know that your telephone line cannot use tone dialing. To select tone-dialing or pulse-dialing 1. On the dev...

Changing the redial settings If the device was unable to send a fax because the receiving fax machine did not answer orwas busy, the device attempts to redial based on the redial-on-busy, redial-on-no-answer,and redial-on-communication-error options. Use the procedures in this section to turn theseo...

Receiving faxes to your computer To receive faxes to your computer, you must turn on the receive-to-PC setting in thesoftware (see the device software Help). The receive-to-PC setting can be activated onlyfrom one computer. If for any reason that computer is no longer available, you can use thefollo...

Setting the answer mode Depending on your situation, you can set the device answer mode to Automatic or Manual . The factory-set default is Automatic . ● Automatic: In this answer mode, the device answers incoming calls after a specified number of rings or upon recognition of special fax tones. To s...

Changing ring patterns for call answering Ring-pattern or distinctive-ring service is available through some local telephone companies.The service allows you to have more than one telephone number on a single line. Eachtelephone number has a unique ring pattern, so that you can answer voice calls an...

Changing autoreduction settings for incoming faxes If the fit-to-page option is turned on, the device automatically reduces long faxes up to 75percent to fit the information on the default paper size (for example, the fax is reduced fromlegal to letter size). If the fit-to-page option is turned off,...

Blocking or unblocking fax numbers If you do not want to receive faxes from specific people or businesses, you can block asmany as 30 fax numbers by using the control panel. When you block a fax number andsomeone from that number sends you a fax, the control-panel display indicates that thenumber is...

About speed-dial entries, one-touch keys, and group-dial entries You can store frequently dialed fax numbers or groups of fax numbers as one-touch keys,speed-dial entries, or group-dial entries. In the device phone book, a total of 120 entries are available for speed-dial entries andgroup-dial entri...

To delete speed-dial entries and one-touch keys 1. On the device control panel, press M ENU . 2. Use the < or the > button to select Fax setup , and then press E NTER . 3. Press E NTER to select Phone Book . 4. Press E NTER to select Individual setup . 5. Use the < or the > button to sel...

Note Speed-dial entries, one-touch keys, and group-dial entries are more easily programmed fromthe software. For instructions about programming speed-dial entries, one-touch keys, andgroup-dial entries by using the HP Toolbox, see the HP Toolbox online Help. To program group-dial entries 1. Assign a...

To delete an individual from a group-dial entry 1. On the device control panel, press M ENU . 2. Use the < or the > button to select Fax setup , and then press E NTER . 3. Press E NTER to select Phone Book . 4. Use the < or the > button to select Group setup , and then press E NTER . 5. ...

Using dialing characters When using the control panel to enter your name in the header or to enter a name for a one-touch key, speed-dial entry, or group-dial entry, press the appropriate alphanumeric buttonrepeatedly until the letter that you need appears. Then, press the > button to select that...

Inserting a dial prefix A dial prefix is a number or group of numbers that are automatically added to the beginningof every fax number you enter at the control panel or from the software. The maximumnumber of characters for a dial prefix is 50. The default setting is Off . You might want to turn thi...

Sending a delayed fax You can schedule a fax to be sent automatically at a future time to one or more people.When you complete this procedure, the device scans the document into memory and returnsto the Ready state so that you can perform other tasks. Note If the device cannot transmit the fax at th...

Using billing codes If the billing codes feature has been turned on, the user will be asked to enter a billing codefor each fax. The billing number is credited for each fax page that is sent. This includes alltypes of faxes except for poll-received, fax-forwarded, or computer-downloaded faxes. Foran...

Reprinting a fax If you want to reprint a fax because the print cartridge was empty or if the fax was printed onthe wrong type of media, you can try to reprint it. The amount of memory that is availabledetermines the actual number of faxes that are stored for reprinting. The most recent faxprints fi...

Deleting faxes from memory Use this procedure only if you are concerned that someone else has access to your deviceand might try to reprint faxes from the memory. CAUTION In addition to clearing the reprint memory, this procedure clears any fax that is currentlybeing sent, unsent faxes that are pend...

Using fax forwarding You can set your device to forward incoming faxes to another fax number. When the faxarrives at your device, it is stored in the memory. The device then dials the fax number thatyou have specified and sends the fax. If the device cannot forward a fax because of an error(for exam...

Making an extension telephone available to receive faxes With this setting turned on, you can alert the device to pick up the incoming fax call bypressing 1-2-3 sequentially on the telephone keypad (in tone-dial mode only). The defaultsetting is On . Turn this setting off only if you use pulse diali...

Using fax polling If someone else has set up a fax to be polled, you can request that the fax be sent to yourdevice. (This is known as polling another machine). To poll (request a fax from) another fax machine 1. On the device control panel, press M ENU . 2. Use the < or the > button to select...

Changing the silence-detect mode This setting controls whether or not you can receive faxes from older-model fax machinesthat do not emit a fax signal during fax transmissions. At the time of this publication, thesesilent-model fax machines represented very few of the fax machines in use. The defaul...

Creating stamp-received faxes The device prints the sender identification information at the top of each received fax. Youcan also choose to have your own header information included on each received fax toconfirm the date and time that the fax was received. The factory-set default for stamp-receive...

Setting the fax-error-correction mode Usually, the device monitors the signals on the telephone line while it is sending or receivinga fax. If the device detects an error during the transmission and the error-correction setting is On , the device can request that the portion of the fax be resent. Th...

Changing the V.34 setting The V.34 setting is the modem protocol that the device uses to send faxes. It is theworldwide standard for full-duplex modems that send and receive data across telephonelines at up to 33,600 bits per second (bps). The factory-set default for the V.34 setting is On . You sho...

9 Scan Use the following instructions to perform scanning tasks: ● Understanding scanning methods ● Scanning from the device control panel (Windows) ● Canceling a scan job ● Scanning by using HP Director (Windows) ● Scanning from the device and HP Director (Macintosh) ● Scanning by using TWAIN-compl...

Understanding scanning methods You can scan an item in the following ways. ● Scan from the device: Start scanning directly from the device by using the device control-panel scan buttons. The S CAN T O button can be programmed to scan to a folder (Windows only) or to scan to e-mail. Note The HP Color...

Scanning from the device control panel (Windows) Note Macintosh users: For information about starting a scan from the device control panel, see Scanning from the device and HP Director (Macintosh) . Use the following instructions to scan directly from the device control panel. Note For the best scan...

Canceling a scan job To cancel a scan job, use one of the following procedures. ● On the device control panel, press C ANCEL . ● Click the Cancel button in the onscreen dialog box. If you cancel a scan job, remove the original from the flatbed scanner or from the automaticdocument feeder (ADF) input...

Scanning by using HP Director (Windows) Use the HP Director software program to scan a document or photo. To view HP Director ● Double-click the HP Director icon on the Windows desktop. OR ● On the Windows taskbar, click Start , click Programs (or All Programs in Windows XP), click HP , and then cli...

Scanning by using TWAIN-compliant and WIA-compliant software The device is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. Thedevice works with Windows-based and Macintosh-based programs that support TWAIN-compliant or WIA-compliant scanning devices. Using TWAIN-compliant and WIA-co...

Scanning a photo or a book Use the following procedures to scan a photo or a book. Scanning a photo 1. Place the photo on the flatbed scanner with the picture-side down and the upper-left corner of the photo in the lower-right corner of the glass. 2. Gently close the lid. 3. You are now ready to sca...

Scanning by using optical character recognition (OCR) software You can use third-party OCR software to import scanned text into your preferred word-processing program for editing. Readiris The device software CD-ROMs include the Readiris OCR program. If you want to use theReadiris program, install i...

Scanner resolution and color If you are printing a scanned image, and the quality is not what you expected, you mighthave selected a resolution or color setting in the scanner software that does not match yourneeds. Resolution and color affect the following features of scanned images: ● Image clarit...

Intended use Recommended resolution Recommended color settings Display on screen 75 ppi ● Black and White for text ● Grayscale for graphics andphotos ● Color, if the image is in color Color You can set the color values to the following settings when scanning. Setting Recommended use Color Use this s...

10 Photo Note This section applies only to the HP Color LaserJet 2840 all-in-one printer, scanner, fax, copier. Use the following instructions to perform photo-related tasks: ● Inserting a memory card ● Changing default settings ● Changing job settings ● Printing photos directly from the memory card...

Inserting a memory card The HP Color LaserJet 2840 all-in-one can read the following memory-card types: ● CompactFlash ● Memory Stick and Memory Stick PRO ● MultiMedia ● Secure Digital (SD) ● SmartMedia ● xD Note The HP Color LaserJet 2840 all-in-one memory card reader recognizes only files in .JPEG...

Changing default settings The HP Color LaserJet 2840 all-in-one comes with default settings that were set at thefactory. You can change the default settings for photo printing from the device control panel. Note The default settings remain as selected until you change and save them again. If you wan...

Printing photos directly from the memory card To print photos directly from the memory card, complete the following steps: 1. Insert the memory card into the device. See Inserting a memory card . 2. Press P HOTO . 3. Use the < or the > button to select Print photos . 4. Use the < or the >...

Printing photos from a proof sheet This feature allows you to print photos from a proof sheet that allows you to preview yourimages before printing them. A proof sheet can contain as many as 20 images. This featurehas been optimized and tested for use with Genuine HP Toner Supplies (variations in co...

Print on special media, such as glossy or photo paper You can print on special media such as transparencies, labels, heavy paper, glossy paper,photo paper, and card stock, by using the optimizing feature in the printer driver. 1. Open the straight-through output door. 2. Load the media input tray. M...

Print on both sides of the paper To manually print on both sides of the paper, you must send the paper through the devicetwice. You can print by using the media output bin or the straight-through output path.Hewlett-Packard recommends that you use the media output bin for lightweight paper anduse th...

Network: How do I? Use this section to answer network questions. Set up the device and use it on the network Hewlett-Packard recommends that you use the HP software installer on the CD-ROMs thatcame with the device to set up printer drivers for the following network setups. To configure a network po...

Set my network password Use HP Toolbox to set a network password. 1. Open HP Toolbox and click Device Settings . 2. Click the Network Settings tab. Note If a password has been set for the device previously, you will be prompted to type thepassword. Type the password, and then click Apply . 3. Click ...

Photo: How do I? Use this section to answer photo and memory card questions. Print a particular photo from a memory card To print a particular photo directly from the memory card, complete the following steps: 1. Insert the memory card into the device. 2. Press P HOTO . 3. Use the < or the > b...

Use a proof sheet This feature allows you to print photos from a proof sheet that allows you to preview yourimages before printing them. A proof sheet can contain as many as 20 images. This featurehas been optimized and tested for use with Genuine HP Toner Supplies (variations in colorshading can im...

Copy: How do I? Use this section to answer copying questions. Change the copy settings, such as number of copies, inHP Toolbox Note The changes that you make to the copy settings in HP Toolbox apply to all future copy jobs. 1. Open HP Toolbox and click Device Settings . 2. Click the Copy Settings ta...

Fax: How do I? Use this section to answer fax questions. Send a fax from the device 1. Dial the fax number by using one of the following methods: Use the alphanumeric buttons on the device control panel to dial the number. If the fax number you are calling has been assigned to a one-touch key, press...

To change default fax send settings 1. Open HP Toolbox and click Device Settings . 2. Click the Fax Settings tab, and then click Send Settings . 3. On the Send Settings page, you can modify these options: ● Resolution ● Redial ● Dial Mode ● Dial Prefix ● Detect Dial Tone ● Contrast ● Billing Codes ●...

To create a cover page template 1. On the Windows taskbar, click Start , click Programs (or All Programs in Windows XP), and then click HP . 2. Click HP LaserJet 2830 or HP LaserJet 2840 , and then click HP LaserJet Send Fax . 3. Click Cover Page . 4. Enter the following information about the recipi...

To send a fax from HP Toolbox 1. Open HP Toolbox and click the Fax tab. 2. Click Send Fax . The HP LaserJet Send Fax software opens. 3. Enter the recipient's phone number. 4. Put the pages that you want to fax into the automatic document feeder (ADF). Note Faxing from the scanner glass is not suppor...

Set up speed dials The first several entries in the Fax Phone Book are reserved for speed-dial settings. The number of speed dials that are listed is device-specific, and corresponds to the number ofspeed-dial buttons on the device. To set up speed dials 1. Open HP Toolbox and click the Fax tab. 2. ...

View and print previously received faxes 1. Open HP Toolbox and click the Fax tab. 2. Click Fax Receive Log . The Fax Receive Log page appears. This page shows all of the recent faxes that the device has received. Note Only faxes that were received to this computer can be viewed, printed, or forward...

To delete a contact 1. Open HP Toolbox and click the Fax tab. 2. Click Fax Phone Book . 3. Select the check box next to the phone book entry that you want to delete. 4. Click Delete . The Delete confirmation window appears. 5. Click Delete to delete the entry. Import contacts from another source You...

Create a new group list 1. Open HP Toolbox and click the Fax tab. 2. Click Fax Phone Book . 3. Click New Group . The Fax Phone Book - Create a New Group page appears. 4. You can type a number in the Group information for the Fax Phone Book entry field. HP Toolbox automatically enters the next availa...

Scan: How do I? Use this section to answer scanning questions. Scan from the device control panel 1. Load the originals that are to be scanned in the automatic document feeder (ADF) and adjust the media guides. OR Lift the flatbed scanner cover and load the original face-down on the glass, with theu...

Send a scan to an e-mail message Note You must have at least one e-mail address set up in HP Toolbox for this feature to work. Formore information, see the HP Toolbox online Help. 1. Load the originals that are to be scanned in the automatic document feeder (ADF) and adjust the media guides. OR Lift...

To add a folder 1. Open HP Toolbox and click the Scan to tab. 2. On the Scan to E-mail or a Folder page, verify that Turn on Scan to E-mail or a Folder is selected. 3. In the Add E-mail Addresses or a Folder section, select Folder , and then click Browse . Browse to the folder on your computer to wh...

Other: How do I? Use this section to answer other questions about the device. Receive toner warnings from the device at my computer Use HP Toolbox to set up the device so that it will issue pop-up alerts to your computerwhen a print cartridge level is low. 1. Open HP Toolbox and click the Alerts tab...

Note This method is more thorough than the method of using the cleaning page from the devicecontrol panel. 1. Open HP Toolbox and click the Troubleshooting tab. 2. Click the Troubleshooting Tools link. 3. In the Cleaning Page section, click Print . The device prints a cleaning page. 4. At the device...

6. Squeeze the blue release levers on the print cartridge, holding it with the roller facing you. Lower the cartridge straight down into the carousel until it is firmly in place. ● If you need to replace another cartridge, close the top cover and the scannerassembly, press R OTATE C AROUSEL , and th...

10. Lower the imaging drum into the printer, and then press it firmly into place. 11. Close the top cover and the scanner assembly. Clear jams Occasionally, paper or other print media can become jammed during a print job. Completethe following tasks to clear media jams. To clear a media jam inside t...

3. Open the top cover, and then remove the image drum and set it aside. 4. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device. 5. When you have removed the jammed media, replace the image drum, and close the top co...

3. Grasp the fuser handles and pull them to remove the fuser from the device. CAUTION The parts on the internal surface of the fuser are very hot. To avoid burning yourself, do nottouch those parts. 4. Using both hands, slowly and steadily remove any print media from inside the device. Then, careful...

10. Close the ADF lid. Order new supplies You can order supplies by using HP Toolbox. To order supplies, complete the following steps. 1. Open HP Toolbox, and then, in the Other Links section, click Order Supplies . A new browser window appears. 2. Click Continue . The browser displays the HP orderi...

Information pages Information pages reside within the device memory. These pages help you to diagnose andsolve problems with the device. Note If the printer language was not correctly set during installation, you can set the languagemanually so that the pages print in one of the supported languages....

3. Use the < or the > button to select Config report , and then press E NTER . 1. Product Information . This section contains basic information about the device, such as the product name and the serial number. 2. Memory . This section lists memory-related information, such as the total memory ...

HP Toolbox HP Toolbox is a Web application that you can use for the following tasks: ● Check the device status. ● Configure the device settings. ● View troubleshooting information. ● View online documentation. You can view HP Toolbox when the device is directly connected to your computer or when iti...

Note The HP Color LaserJet 2830 all-in-one printer, scanner, fax, copier has a S CAN TO EMAIL button that you can also set up with this tab. The Scan to tab contains links to the following main pages: ● Scan to E-mail or Folder . Activate or deactivate the scan-to feature. You also can add, edit, or...

Device Settings pages When you click the Device Settings button, HP Toolbox displays the device settings available for your device. The Device Settings screen has the following tabs: ● System Settings ● Print Settings ● Fax Settings ● Copy Settings ● Network Settings Note Printer driver settings can...

Fax Settings tab The Fax Settings tab contains links to the following main pages: ● General . Change such basic fax settings as the fax header and error reporting. ● Fax Send . Change such fax send settings as resolution and redial. ● Fax Receive . Change such fax receive settings as the answer mode...

Macintosh Configure Device (Mac OS 10.2 and 10.3) Macintosh Configure Device is a Web application that you can use for the following tasks: ● Check the device status. ● Configure the device settings. Note Macintosh Configure Device is not supported for Mac OS 9.2.2. You can view Macintosh Configure ...

Embedded Web server This device is equipped with an embedded Web server, which allows access to informationabout device and network activities. A Web server provides an environment in which webprograms may run, much in the same way that an operating system, such as Windows,provides an environment fo...

Fax logs and reports Use the following instructions to print fax logs and reports: Printing the fax activity log The fax activity log provides a chronological history of the last 40 faxes that were received,sent, or deleted, and any errors that occurred. A fax activity log includes the followinginfo...

To print a fax call report 1. On the device control panel, press M ENU . 2. Use the < or the > button to select Reports , and then press E NTER . 3. Use the < or the > button to select Fax Call report , and then press E NTER . 4. Press E NTER to select Print report now . The device exits...

Including the first page of each fax on the fax call report If this option is turned on and the page image still exists in the device memory, the fax callreport includes a thumbnail (50-percent reduction) of the first page of the most recent faxthat was sent or received. The factory-set default for ...

To print the block-fax list 1. On the device control panel, press M ENU . 2. Use the < or the > button to select Reports , and then press E NTER . 3. Use the < or the > button to select Block Fax list , and then press E NTER . The device exits the menu settings and prints the list. Print...

Cleaning the device The section contains information about cleaning the device. To clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of thedevice. To clean the scanner glass Dirty glass, from fingerprints, smudges, hair, and so on, slows down ...

2. Clean the white document lid backing by using a soft cloth or sponge that has been moistened with a mild soap and warm water. Also, clean the scanner strip next to theADF scanner glass. 3. Wash the backing gently to loosen debris; do not scrub the backing. 4. Dry the backing by using a chamois or...

To clean the paper path from HP Toolbox Use HP Toolbox to clean the paper path. This is the recommended cleaning method. If youdo not have access to HP Toolbox, use the method in To clean the paper path from the device control panel . 1. Make sure that the device is turned on and in the Ready state....

Changing the automatic document feeder (ADF) If the ADF is damaged or not working, you can replace it. For information about orderingsupplies, see Accessories and ordering information . To change the ADF 1. At the device, open the ADF cover. 2. Disconnect the connector by squeezing the tabs together...

Changing the automatic document feeder (ADF) pickup rollerassembly To change the ADF pickup roller assembly If your automatic document feeder (ADF) has trouble feeding paper, you can replace theADF pickup roller assembly. See Accessories and ordering information to order an ADF pickup roller assembl...

Cleaning the automatic document feeder (ADF) pickup rollerassembly To clean the ADF pickup roller assembly If your automatic document feeder (ADF) has trouble feeding paper, you can clean the ADFpickup roller assembly. To clean the assembly, use the following procedure: 1. Turn off the device and un...

Checking status and ordering supplies You can check the supplies status by using the printer control panel, printing a SuppliesStatus page, or viewing the HP Toolbox. Hewlett-Packard recommends that you place anorder for a replacement print cartridge when you first receive the Low message for a prin...

Storing supplies Follow these guidelines for storing print cartridges and the imaging drum: ● Do not remove the print cartridge or imaging drum from its package until you are readyto use it. CAUTION To prevent damage, do not expose the print cartridge or imaging drum to light for more thana few minu...

HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new orremanufactured. Because they are not HP products, HP cannot influence their design orcontrol their quality. Service or repairs required as a result of using a non-HP supply will not be cove...

Changing a print cartridge To replace a print cartridge 1. Push the scanner-release button to open the scanner assembly. 2. Open the top cover. 3. Make sure that the correct print-cartridge slot is in the access position. ● If the correct print-cartridge slot is not in the access position, close the...

Changing the imaging drum To change the imaging drum 1. Push the scanner-release button to open the scanner assembly. 2. Open the top cover. 3. Grasp the imaging drum handle, and then rotate the drum until the handle is at the top. 4. Lift the imaging drum straight up to remove it from the device. 5...

14 Troubleshooting This troubleshooting information is organized to help you resolve printing problems. Choosethe general topic or type of problem from the following list. ● Support strategy ● Troubleshooting process ● Control panel messages ● Clearing jams ● Print problems ● Scan problems ● Copy pr...

Support strategy This device has a one-year limited warranty. Warranty service and support options mightvary depending on your country/region. Please refer to the support flyer that came in yourbox for contact information, or visit http://www.hp.com . You can find additional support information in S...

Troubleshooting process Use the troubleshooting checklist to solve issues with the device. Troubleshooting checklist Follow the steps below when trying to solve a problem with the device. Stepnumber Verification step Possible problems Solutions 1 Is the power on? When the device isconnected to a gro...

Control panel messages The majority of the control-panel messages are intended to guide the user through typicaloperation. The control-panel messages indicate the status of the current operation, andinclude a page count on the second line of the display, if appropriate. When the device isreceiving f...

Clearing jams This section contains instructions for clearing jams from the device. Media jams occur in the device Occasionally, paper or other print media can become jammed during a print job. Somecauses include the following events: ● The input trays are loaded improperly or overfilled, or the med...

If the jam is too far into the device to remove, you might have to remove the fuser. To do so,complete the following steps. 1. Turn off the device, and then disconnect the power cable. 2. Rotate the locks on the fuser to the unlocked position. 3. Grasp the fuser handles and pull them to remove the f...

Print problems Print quality problems Occasionally, you might encounter problems with print quality. The information in thefollowing sections helps you identify and resolve these issues. Note If you are having copy problems, see Copy problems . Improving print quality Use the print-quality settings ...

Identifying and correcting print defects Use the checklist and print-quality issues charts in this section to solve print-quality problems. Print-quality checklist General print-quality problems can be solved by using the following checklist: 1. Make sure that the paper or print media that you are u...

Problem Cause Solution The colors on the printed pagedo not match the colors as theyappear on the screen. The colors on your computermonitor might differ from thedevice output. Select Screen Match in the Color tab of the printer driver. The printer driver might affectcolor printing. Try printing fro...

● Do not use raised or embossed letterhead. ● The device uses heat and pressure to fuse toner to the paper. Make sure that anycolored paper or preprinted forms use inks that are compatible with this fusingtemperature (210°C or 410°F for 0.2 second). CAUTION Failure to follow these guidelines could c...

Problem Cause Solution More than one sheet feeds atone time. The media tray might beoverloaded. Remove some of the mediafrom the tray. See Loading trays . The media might be wrinkled,folded, or damaged. Verify that the media is notwrinkled, folded, or damaged.Try printing on media from anew or diffe...

Scan problems This section helps you identify and resolve scanning problems. Solving scanned image problems Use the table below to solve image-scan issues. Problem Cause Solution The scanned image is of poorquality. The original might be a second-generation photo or picture. ● To eliminate the patte...

Problem Cause Solution The scan takes too long The resolution or color level isset too high. Change the resolution andcolor level settings to thecorrect settings for your job.See Scanner resolution and color . The software is set to scan incolor. The system default is color,which takes longer to sca...

Solving scan-quality problems Problem Cause Solution Blank pages The original might have beenloaded upside down. In the automatic documentfeeder (ADF), put the top endof the stack of originals into theADF input tray, with the mediastack face-up and the first pageto be scanned on top of thestack. On ...

Copy problems This section helps you identify and resolve copying problems. Preventing problems The following are a few simple steps you can take to improve copy quality: ● Copy from the flatbed scanner. This will produce a higher quality copy than copying fromthe automatic document feeder (ADF). ● ...

Fax problems This section helps you identify and resolve fax problems. Problems receiving faxes Use the table in this section to solve problems that might occur when receiving faxes. Note You must use the fax cord that came with the device in order to ensure that the devicefunctions correctly. Probl...

Problem Cause Solution Received faxes are too light orare printing only on half of thepage. The device ran out of tonerwhile printing a fax. The device stores the mostrecently printed faxes. (Theamount of memory that isavailable determines the actualnumber of faxes stored forreprinting.) As soon asp...

Memory card problems This section helps you identify and resolve memory card-related problems. Note For help with control-panel error messages while printing from a memory card, see Control panel messages . Missing or wrong files Use the table in this section to solve problems with memory-card files...

Problem Cause Solution The proof sheet will not print. The memory card might havebeen removed before thedevice could print the page. Reinsert the card and reprintthe proof sheet. You might have inserted morethan one memory card. Only one card slot can beoccupied for the device todetect JPEG files. V...

Troubleshooting tools The section describes the tools that can help you solve problems with your device. Device pages and reports This section describes the pages and reports that help you diagnose and solve problemswith the device. Demo page To print the Demo page, complete the following steps. 1. ...

To print a billing-code report 1. On the device control panel, press M ENU . 2. Use the < or the > button to select Reports , and then press E NTER . 3. Use the < or the > button to select Billing report , and then press E NTER . The device exits the menu settings and prints the report. ...

● Identification is the phone number to which a fax is sent. ● Result explains the status of the fax: ● “OK” means that the fax was successful. ● “Pending” faxes are in memory or are printing. ● An error code means that your device might need service. Contact HP CustomerCare. See Service and support...

Supplies Product name Description Part number Black print cartridge Life of 5,000 pages at 5percent coverage. Q3960A Cyan print cartridge Life of 4,000 pages at 5percent coverage. Q3961A Yellow print cartridge Life of 4,000 pages at 5percent coverage. Q3962A Magenta print cartridge Life of 4,000 pag...

Memory Product name Description Part number Memory upgrades (DIMMs) The standard 96 MB ofmemory in the device can beexpanded to up to 224 MBusing the additional DIMM slot. 32 MB C7845A Memory upgrades (DIMMs) 64 MB C9680A Memory upgrades (DIMMs) 128 MB C9121A Font DIMM (100-pin) You can install an 8...

Cable and interface accessories Product name Description Part number USB cable 2-meter standard USB-compatible device connector C6518A 276 Appendix A Accessories and ordering information ENWW

Paper-handling accessories Product name Description Part number Optional tray 2 250-sheet input tray forstandard sizes. Only one 250-sheet tray can be installed. Q3952A ENWW Paper-handling accessories 277

Paper and other print media Note Inkjet paper is not recommended for this device. Product name Description Part number HP LaserJet paper Premium HP-brand paper foruse with HP LaserJet printers. HPJ1124 (letter) HP Premium Choice LaserJetpaper HP bond paper with a weight of120.32 g/m 2 (32 lb.) HPU11...

User-replaceable parts Product name Description Part number Fuser Replace when print-qualityissues remain after you havecleaned the engine and tried alltroubleshooting measures.(See Cleaning the device and Print problems .) Contact HP Customer Care toorder parts. Separation pad and pick-uprollers Re...

Supplementary documentation A printed copy of this user guide is available in the following languages. User guides Language Part number English Q3948-90901 Chinese, simplified Q3948-90915 Czech Q3948-90902 Danish Q3948-90903 Dutch Q3948-90904 Finnish Q3948-90905 French Q3948-90906 German Q3948-90907...

B Service and support Hewlett-Packard limited warranty statement HP PRODUCTHP Color LaserJet 2820/2830/2840 all-in-one DURATION OF LIMITED WARRANTYOne year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmans...

Print Cartridge and Imaging Drum Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished,remanufactured, or tampered with in any way, (b) experience problems result...

Availability of support and service Around the world, HP provides a variety of service and support options for purchase.Availability of these programs will vary depending upon your location. HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support ne...

C Device specifications Physical specifications Product Height Depth Width Weight HP ColorLaserJet 2820 all-in-one andHP ColorLaserJet 2830 all-in-one 523 mm(20.6 in) 518 mm(20.4 in) 497 mm(19.6 in) 26.7 kg(58.8 lbs) HP ColorLaserJet 2840 all-in-one with tray 2(250-sheet) 570 mm(22.4 in) 518 mm(20.4...

D Regulatory information Introduction This section contains the following regulatory information: ● Telephone Consumer Protection Act (United States) ● IC CS-03 requirements ● EU statement for telecom operation ● New Zealand telecom statements ● Environmental Product Stewardship program ● Declaratio...

Telephone Consumer Protection Act (United States) The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use acomputer or other electronic device, including fax machines, to send any message unlesssuch message clearly contains, in a margin at the top or bottom of each tran...

IC CS-03 requirements Notice: The Industry Canada label identifies certified equipment. This certification means the equipment meets certain telecommunications network protective, operational, and safetyrequirements as prescribed in the appropriate Terminal Equipment Technical Requirementdocument(s)...

EU statement for telecom operation This product is intended to be connected to the analog Public Switched TelecommunicationNetworks (PSTN) of European Economic Area (EEA) countries/regions. It meetsrequirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CEconformity marki...

New Zealand telecom statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom hasaccepted that the item complies with minimum conditions for connection to its network. Itindicates no endorsement of the product by Telecom, nor does it provide any sort ofwarra...

Environmental Product Stewardship program Ozone production This product generates no appreciable ozone gas (O3). Energy consumption This product qualifies for ENERGY STAR®, which is a voluntary program establishedto encourage the development of energy-efficient office products. ENERGY STAR is a U.S....

For a more environmentally responsible return of used cartridges and supplies, HPencourages the use of bulk returns. Simply bundle two or more cartridges together and usethe single, pre-paid, pre-addressed UPS label that is supplied in the package. For moreinformation in the U.S., call 800-340-2445 ...

Het ontwerp en de specificaties kunnen zonder kennisgeving worden gewijzigd. Taiwan 296 Appendix D Regulatory information ENWW

Declaration of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden BoulevardBoise, Idaho 83714-1021, USA declares, that the product Product Name: HP Color LaserJet 2820 all-in-one Regulator...

Country-/region-specific safety statements Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and DrugAdministration has implemented regulations for laser products manufactured since August 1,1976. Compliance is mandatory for products marketed in the United...

Finnish laser statement LASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARAT HP Color LaserJet 2820/2830/2840 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsynlaitteen ulkopuolelle.Laitteen turvallisu...

Glossary ADF Automatic document feeder. The ADF is used to automatically feed originalsinto the device for copying, scanning, or faxing. all-in-one A designation given to HP devices that can perform several functions, suchas printing, faxing, copying, and scanning. browser Short for Web browser, a s...

Index Symbols/Numerics 250-sheet tray. See tray 2 4-Color option 59600 dpi print-quality setting 234 A accessibility features 8accessories installation guides 2ordering vpart numbers 274 acoustic emissions 288activity log, fax printing 188troubleshooting 263 ad hoc groups, sending faxes to 79adding ...