Page 2 - Acknowledgments; Microsoft is a U.S. registered trademark of Microsoft Corporation.; Notice
Acknowledgments HP ColorSmart II, HP PhotoREt II and HP ZoomSmart Scaling Technology are trademarks of Hewlett-Packard Company. Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. Adobe is a U.S. registered trademark of Adobe Systems In...
Page 3 - ONTENTS; HP; Printer Basics
C ONTENTS 2500C/CM HP Contents Printer Basics System Requirements 1 Printer Features and Benefits 1 Printer Parts and Locations 2 Control Panel Layout 2 Control Panel Keys 3 LEDs 3 Setting Up Step 1 - Unpack the Printer 4 Step 2 - Remove All Tapes from the Printer 5 Step 3 - Connect Cables 5 Step 4 ...
Page 6 - Printer Parts and Locations
2 Significant Cost Savings and Speed Gains with HP’s New Modular InkDelivery System (MIDS). • New half-inch printheads print larger swathes to achieve significant speed gains of up to 9.5 ppm black, 7.5 ppm color. • HP’s new Modular Ink Delivery System communicates with a smart chip built into each ...
Page 12 - Make sure the printer is turned ON.
3 8 1. Make sure that the Ink Cartridge Door is open. Grasp the side of thePrinthead Access Cover and lift up firmly to snap the cover open andcompletely remove it from the printer. You may have to use some forceto open the cover. Note: If the cradle cannot be found under the cover, it means that th...
Page 13 - Lower and snap to close the cover.
1 5 6 4 9 4. Close the printhead latch. Be sure that the hook on the printhead latchcatches the carriage lock. Note: You may have to use some force to close the printhead latch. 5. Ensure that the Ink Cartridge Door is lifted. Align the tabs of the coverwith the tabs on the printer. 6. Lower and sna...
Page 16 - If Tray 3 is extended, place the Extended Tray Cover over the tray.; The printer will print a page with 5 sets of alignment patterns.
8 12 7. Re-insert Tray 3 into the printer. 8. If Tray 3 is extended, place the Extended Tray Cover over the tray. 9. On the Control Panel, press [Menu] until PAPER HANDLING MENUappears. 10. Press [Item] to select TRAY 3 TYPE=11. Press [Value] to select the media type you have loaded into the tray an...
Page 17 - Installing the PCL Printer Software from the Starter CD into a PC; the; Printer Driver option followed by Install in the CD menu to; • For CD installation, type the letter of your computer’s CD-ROM
Before you can use the printer, you must install the printer software. Toinstall the printer software, you need at least 8 MB of RAM and MicrosoftWindows 3.1x, 95 or 98 installed in your computer. To install the printer software in Windows NT 4.0, you need at least 16 MB ofRAM and Windows NT 4.0 ins...
Page 18 - Choose the options you wish to install.; Installing the PostScript Printer Software into a PC; Insert the PostScript CD into your CD-ROM drive.
To do this:1. Download the printer software. During download, you will be asked ifyou wish to customize the printer software. If you choose not to, youmay run the Installer Configuration Utility later by double-clickingon the HPINSCFG.EXE icon in the driver directory of the Starter CD. 2. Choose the...
Page 20 - print your document.
2 16 Loading Media in the Rear Manual Feed1. Set your printer software to pick paper from Rear Manual Feed and print your document. For more information on how to set your print settings, please refer to the section on Changing Print Settings. 2. After sending your print job to the printer, the LCD ...
Page 21 - unhooked, bring the latch towards the back of the printer.
6 7 17 Replacing PrintheadsIf the printheads are faulty, the printer will show an error message and theprinter will stop printing. When this happens, replace the printhead. For more information, refer to the Troubleshooting section. 1. Ensure that the printer is on.2. Open the Ink Cartridge Door.3. ...
Page 22 - cover with the tabs on the printer.; • Toolbox program provides access to all the information you need; printer software, product and support information.
11 12 10 18 10. Close the printhead latch. Be sure that the hook on the printhead latch catches the carriage lock. You may have to use some force to close theprinthead latch. 11. Ensure that the Ink Cartridge Door is lifted. Align the tabs of the cover with the tabs on the printer. 12. Lower and sna...
Page 24 - Select a Special Feature; Click on the Features tab in the print settings.; Select the required feature or option. You may only select one
HP ZoomSmart Scaling TechnologyAllows you to automatically enlarge or reduce your printout. WatermarkAllows you to create light-colored text that appears “behind” thedocument’s main text. When you print, the text appears faintly on theprintout like the watermarks found on elegant stationery. Mirror ...
Page 28 - Push in the PostScript 3 Module until the 2 clips snap into place.
11 10 9 8 7. Push in the PostScript 3 Module until the 2 clips snap into place. 8. Lift the plastic flap, place the metal panel on the Rear Access Doorand fasten the screws. 9. Reconnect all cables to the back of the printer and power ON theprinter. 10. To verify installation of the PostScript 3 Mod...
Page 29 - Lift up the 2 rear door latches to open the Rear Access Door.; the back of the CD jacket for installation instructions.
3 2 1 7 If your printer has the PostScript module installed, you may install up to64 MB of additional memory. See Supplies and Accessories To do so:1. Put on the anti-static wrist strap and clip the other end to a groundedmetal piece. Note: Failure to do so may damage the printer or the memory modul...
Page 32 - Item Values Explanation; Paper Handling Menu
28 Item Values Explanation TRAY 2 TYPE=PLAIN PLAIN Set the value to correspond with the HP INKJET/HEAVY paper type currently loaded in Tray 2. HP PHOTOTRNSPRNCY/IRON PLAIN: Plain Paper RAPID TRNSPRNCY HP INKJET/HEAVY: HP Premium Inkjet Paperor HP Premium Inkjet Heavyweight Paper HP PHOTO: HP Premium...
Page 33 - Item Explanation; Diagnostics Menu
Item Explanation ALIGN PRNT-HDS This item aligns the printheads to ensure the printout is of the best possible print quality. For more information see section on Align Printheads. CLEAN PRNT-HD: This item cleans the printheads. Level 1 is the basic level and should LEVEL 1 be performed first. For mo...
Page 41 - General Troubleshooting Tips; LCD Error Type
37 2500C/CM HP Troubleshooting This chapter documents the different troubleshooting tools and steps thatcan be used to assist you in diagnosing and solving most printer problems. General Troubleshooting Tips 1. Check the printer LCD panel. If the printer LCD panel displays a Recoverable error messag...
Page 43 - If paper is jammed in the printer,
39 The following is a summary of the troubleshooting tips found in the Toolbox: Printer does not Print• Check the powerMake sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned ON. The green Ready LEDshould be lit and the LCD should display “...
Page 45 - Lift the Top Cover and pull out any paper that may be stuck.
41 Garbage Printed• Check cable connectionCheck that the printer and/or network cables are securely connected tothe printer. If you are using a parallel cable, ensure that it is also firmlyconnected to the computer. • Check printer setupMake sure your HP 2500C Series printer is selected as the curre...
Page 46 - lower the Rear Access Door by lifting the two rear door latches.; Make sure nothing is blocking the paper paths.
3 3 42 3. If you are unable to free the jammed paper, pull out the handle of the Paper Knob, pull the knob away from the printer and rotate to remove the paper. 4. If the LCD still reports a paper jam, go to the back of the printer and lower the Rear Access Door by lifting the two rear door latches....
Page 48 - The Diagnostic Test page looks like this:; Understanding the Diagnostic Test
44 The Diagnostic Test page is a valuable tool for troubleshooting. This willhelp verify if the printer is working.To print a Diagnostic Test: 1. Press [Menu] until SELF TEST MENU appears2. Press [Item] until PRINT DIAGNOSTIC PAGE appears.3. Press [Select] to print the diagnostic page. The Diagnosti...
Page 49 - For US and Canada; Item Description; The Diagnostic Test page is divided into four sections:
45 2500C/CM HP Customer Support HP FIRSTHP FIRST is an automated information fax retrieval service which providestoll-free, 24-hour technical information to you by fax. Call HP FIRST at thefollowing telephone numbers: For US and Canada (800) 333-1917 For customers in Europe: U.K. 0800 96 02 71 For s...
Page 52 - Number Description
48 Number Description Accessories C3289A HP 2500C PostScript Upgrade Kit C2950A IEEE 1284-Compliant Parallel Cable 2m C2951A IEEE 1284-Compliant Parallel Cable 3m C4543A HP 64 MB (2 x 32 MB) 60ns EDO SIMM C3648A HP 32 MB (2 x 16 MB) 60ns EDO SIMM C3647A HP 16 MB (2 x 8 MB) 60ns EDO SIMMAny HP JetDir...
Page 55 - Paper Handling
51 Connectivity / Network HP 2500CManagement Network-capable printer for DOS and Windows environmentsHP PCL 3 Windows Driver Support for Windows NT 4.0, Windows 3.1x/95/98Centronics parallel, IEEE 1284 compliantOne network interface slot accepts optional HP MIO Print Servers with support for Novell ...
Page 58 - US Letter
54 Paper Size Left Margin Right Margin Top Margin Bottom Margin US Letter 0.25” 0.25” 0.117” 0.5” 6.35mm 6.35mm 2.97mm 12.7mm 11” x 17” 0.26” 0.26” 0.117” 0.5” 6.6mm 6.6mm 2.97mm 12.7mm A4 0.133” 0.133” 0.117” 0.5” 3.38mm 3.38mm 2.97mm 12.7mm A3 0.205” 0.205” 0.117” 0.5” 5.2mm 5.2mm 2.97mm 12.7mm B4...
Page 59 - Paper Size
55 Note: The minimum printer margins when printing with the PostScript driver is the same as that of the PCL driver except for the following: HP Product Duration of Limited Warranty Software 90 Days Ink Cartridges 90 Days Printheads 1 Year Printer 1 Year A. Extent of Limited Warranty1. Hewlett-Packa...
Page 62 - All; conforms to the following Product Specifications:; Chan Kum Yew, Quality Manager
58 DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Singapore (Pte) Ltd Manufacturer's Address: Asia Hardcopy Manufacturing Operation20 Gul Way, Singapore 629196 declares, that the product Product Name: HP2500C, HP2500Cse, HP2500Cxi, HP2500CM*...
Page 63 - trip over the line cord, and the line cord will not be damaged.; WARNING
59 Power Cord StatementThe power cord cannot be repaired. If it is defective it should be discardedor returned to the supplier. LEDs Classification Energy Consumption Safety Information Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shoc...
