HP 2000-2a12HE - Manual

More HP resources You have already used Setup Instructions to turn on the computer and locate this guide. For product details, how-to information, and more, use this table. Resource Contents Setup Instructions ● Overview of computer setup and features. Help and Support To access Help and Support, se...

2 Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer . A list displays all the devices installed in your computer, including optical drives, solid-state drives(SSD), or a secondary hard drive. To find out what software is included on your comput...

Right side Component Description (1) Optical drive Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. (2) Optical drive light ● Green: The optical drive is being accessed. ● Off: The optical drive is idle. (3) Optical drive eject button Releases the disc...

Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions like the ...

Lights Component Description (1) Caps lock light On: Caps lock is on, which switches the keys to all capitalletters. (2) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other ...

Buttons Component Description Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep. ● When the computer is in Hibernatio...

Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Displays system information when pressed in combinationwith the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system func...

Bottom Component Description (1) Battery bay Holds the battery. (2) Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internalfan to cycle on and off during routine operation....

3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globeand access information from millions of websites using your computer and a wired or wirelessnetwork connection. This chapter will help you get connected to that world. Connecting t...

To use operating system controls, select Start > Control Panel > Network and Internet > Network and Sharing Center . For more information, select Start > Help and Support . Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed ofother com...

Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is white. If the wirelesslight is amber, press the wireless button. 2. Click the network status icon in the notification area, at the far right of the taskb...

4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download and watch movies. Or, to make your computer an even more powerfulentertainment center, connect external devices like speakers, headphones, monitor, pro...

Component Description (7) Audio-out (headphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, earbuds, a headset, ortelevision audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or aheadset. For additio...

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices . Connecting a microphone To record audio, connect a microphone to the microphone jack on the...

To connect a monitor or projector: 1. Connect the VGA cable from the monitor or projector to the VGA port on the computer asshown. 2. Press f4 to alternate the screen image between 4 display states: ● Computer only: View the screen image on the computer only. ● Duplicate: View the screen image simul...

To connect a high-definition TV or monitor to your computer: 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the high-definition TV or monitor. 3. Press f4 to alternate the computer screen image between 4 display states: ● Computer only...

Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and videocollections. ▲ To start CyberLink PowerDVD, select Start > All Programs > Music, Photos and Videos , and then click CyberLink PowerDVD . For more information about using Cy...

Using ALT GR key combinations Some countries have keyboards with an ALT GR key that is used for special key combinations. Totype the rupee symbol on a keyboard that includes this key, use the alt gr + 4 key combination. Region-specific keyboards in India can use the ctrl + shift + 4 keys for the rup...

Icon Key Description f8 Plays the next track of an audio CD or the next section of a DVD or a BD. f9 Decreases speaker volume incrementally as long as you hold down the key. f10 Increases speaker volume incrementally as long as you hold down the key. f11 Mutes or restores speaker sound. f12 Turns th...

Component Description (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.Use the left and r...

Using TouchPad gestures The TouchPad supports a variety of gestures that let your fingers swipe, pinch, and rotate tomanipulate items on the desktop. To use TouchPad gestures, place two fingers on the TouchPad atthe same time. NOTE: TouchPad gestures are not supported in all programs. To view the de...

Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingersslightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or rightmotion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching a...

Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in theTouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, movingfrom 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock t...

6 Managing power Your computer can operate on either battery power or external power. When the computer is onlyrunning on battery power and an AC power source is not available to charge the battery, it isimportant to monitor and conserve the battery charge. Your computer supports power plans tomanag...

Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a specific period of inactivity, dependingon whether the computer is running on battery power or on external power, or when the batteryreaches a critical battery level. Power settings and timeouts can b...

You can also create your own power plan and customize it to suit your needs. Use HP Power Manager (select models only) or Windows Control Panel to select a power plan or tocreate your own plan. To start HP Power Manager, select Start > Control Panel > Hardware and Sound > HP Power Manager ....

Finding battery information Help and Support provides the following tools and information about the battery: ● Battery Check tool in Help and Support to test battery performance ● Information about calibration, power management, and proper care and storage to maximizebattery life ● Information about...

Disposing of a user-replaceable battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, se...

7 Managing and sharing information Drives are digital storage devices or solid-state drives that help you store, manage, share, andaccess information. Your computer has an internal hard drive that stores your computer's software,operating system, as well as providing storage for all of your personal...

▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates that the device has been detected. NOTE: The first time you connect a USB device, a message in the notification area lets y...

2. Insert the card into the digital storage slot, and then press in on the card until it is firmly seated. A sound indicates that the device has been detected, and a menu of options displays. To remove a digital storage card: CAUTION: To reduce the risk of loss of data or an unresponsive system, use...

● Make sure you have installed the latest software updates for the drive. ● If the disc you are using is not clean, wipe it with a dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disctechnologies: ● CD—A compact disc stores data that ...

4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side upover the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. 5. Gently press the disc (3) down onto the tray spindle until the disc snaps...

2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and plac...

8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information about improving the performance of your computer by running toolssuch as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding ...

6. Remove the hard drive (3) from the bracket. To install a hard drive, reverse this procedure. Using Disk Defragmenter As you use your computer over time, the files on the hard drive become fragmented. A fragmenteddrive means data on your drive is not contiguous (sequential) and, because of this, t...

To run Disk Cleanup: 1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup . 2. Follow the on-screen instructions. Adding or replacing memory modules Adding memory can help improve your computer's performance. Your computer is like your physicalwork area. The hard dr...

9. Replace the wireless and memory module compartment cover. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Updating programs and drivers HP recommends that you update your programs and drivers on a regu...

Cleaning the display, sides, and cover Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Allow the display to dry before closing the computer cover. Use a pre-moistened disposable wipe to clean the sides and cover. Fibrous materials, such as papertow...

9 Securing your computer andinformation Computer security is essential for protecting the confidentiality, integrity, and availability of yourinformation. Standard security solutions provided by the Windows operating system, HP applications,the non-Windows Setup Utility (BIOS), and other third-party...

Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled onyour computer. You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windowssecurity feature. Use the following tips for creating and saving passwords: ● To red...

Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be entered each time you access Setup Utility(BIOS). ● If you forget your administrator password, you cannotaccess Setup Utility (BIOS). NOTE: The administrator password can be used in place of the power-on passwo...

For more information about computer viruses, type viruses in the Search box in Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can besoftware you install on your computer and/or network, or it can be a combination of ...

Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanentlylost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering on page 6...

10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settings for the types of d...

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using theAC adapter. Do not download or install a BIOS update while the computer is runni...

11 Backing up, restoring, and recovering Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and retrieve it if ever needed. Creating backups 1. Use HP Recovery Manager to create recovery media immediately after you set up the workingcomputer. 2...

Creating the recovery media 1. Select Start and type recovery in the search field. Select Recovery Manager from the list. Allow the action to continue, if prompted. 2. Click Recovery Media Creation . 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system usi...

Tips for a successful backup ● Number backup discs before inserting them into the optical drive. ● Store personal files in the Documents, Music, Pictures, and Videos libraries, and back up thesefolders periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot...

To restore, see Restoring specific files using Windows Backup and Restore on page 65 . Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably.Usually uninstalling the software fixes the problem...

● If the recovery media do not work, you can obtain recovery discs for your system from the HPwebsite. ● The Minimized Image Recovery option is recommended for advanced users only. All hardware-related drivers and software are re-installed, but other software applications are not. Do notinterrupt th...

12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at 100–240 V, 50–60 Hz. Although the com...

13 Troubleshooting and support ● Troubleshooting ● Contacting support 69

Troubleshooting Disc drive problems If the disc tray fails to open normally, follow these steps: 1. Insert the end of a paper clip into the release access (1) in the front bezel of the drive. 2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it sto...

Cannot connect to a WLAN If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is turned onand properly installed on your computer. 1. If the wireless light is off or amber, press the wireless button, wireless switch, or wireless key toturn the wireless device on. 2. Th...

To get the latest version of the WLAN device software for your computer, follow these steps: 1. Open your Internet browser and go to http://www.hp.com/support . 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model numberin the sea...

Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation, follow these steps: 1. Replace the discharged user-replaceable battery with a charged battery, or connect the ACadapter to the computer and to external power. 2. Exit...

Contacting support If the information provided in this user guide or in Help and Support does not answer your questions,you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html . Here you can:...

14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors m...

Index A AC adapter 4action keys decrease screen brightness 26 Help and Support 26identifying 11increase screen brightness 26next track or section 27play, pause, resume 26previous track or section 26switch screen image 26volume down 27volume mute 27volume up 27web browser 26wireless 27 airport securi...