HP 1175C - Manual

viii Contents Chapter 14 — Hewlett-Packard Limited Warranty Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1 Express Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

HP OfficeJet Pro User’s Guide 1-1 Welcome! 1 Congratulations! You have just purchased the one system that will handle all your crucial office functions efficiently—the HP OfficeJet Pro. With your HP OfficeJet Pro, you can copy, print, or scan documents in full color or in black and white. Copying Fe...

1-2 Welcome! About This Guide This User’s Guide will help you get started and will show you how to perform the most common tasks with your HP OfficeJet Pro. If you find you need additional information, use the 1170C Series Toolbox on your desktop. Or for late-breaking updates, check the OfficeJet Pr...

HP OfficeJet Pro User’s Guide 2-1 Setting Up Your New HP OfficeJet Pro 2 This chapter presents recommendations for placement of your HP OfficeJet Pro and presents the eight simple steps for unpacking and setting up your HP OfficeJet Pro. Be sure to perform the steps in the order listed. Choosing a L...

2-2 Setting Up Your New HP OfficeJet Pro Before You Start Before you start setting up your HP OfficeJet Pro: ◆ Have this User’s Guide and installation CD-ROMs ready. ◆ If you will be installing WinFax PRO, have your Windows 95/98 CD-ROM or installation diskettes available. Direct Connection The HP O...

HP OfficeJet Pro User’s Guide 2-3 Parallel Port Mode/Type In order to scan using your HP OfficeJet Pro, you must have your computer’s parallel port set to one of the following modes: You can determine the mode of your computer’s parallel port. Most computers have a Setup, CMOS, Hardware Configuratio...

2-4 Setting Up Your New HP OfficeJet Pro Eight Easy Steps to Set Up Your HP OfficeJet Pro To set up your HP OfficeJet Pro properly, follow the eight easy steps in the order shown below. Step 1 — Unpack Your HP OfficeJet Pro 1 Remove the cardboard tray containing the accessory items. 2 Rest the box o...

2-6 Setting Up Your New HP OfficeJet Pro Step 2 — Attach the Front Panel Overlay 1 Align the front panel overlay with the front panel buttons. 2 Push straight down firmly on both ends and the middle to snap the overlay into place.

HP OfficeJet Pro User’s Guide 2-7 Step 3 — Unlock Your HP OfficeJet Pro The scanner lock is under the front panel. Unlock the scanner by twisting the green knob (lever) under the front panel, toward the back of your HP OfficeJet Pro, until it stops. The knob (lever) only turns one way. NOTE Leave th...

2-8 Setting Up Your New HP OfficeJet Pro Step 4 — Load Paper Into Your HP OfficeJet Pro 1 Remove the yellow/orange shipping inserts from the paper tray, if you have not already done so. 2 Slide the paper width and length adjusters to their outermost positions. 3 Insert up to 150 sheets of paper [app...

2-10 Setting Up Your New HP OfficeJet Pro Step 5 — Insert the Color and Black Print Cartridges 1 Lift the document cover, open the print cartridge access cover, and remove the yellow/orange shipping insert from the inside of the cartridge cradles. TIP Keep and store the shipping insert and other pac...

2-12 Setting Up Your New HP OfficeJet Pro Step 6 — Connect the Cable and Power Cord NOTE Use the cable that was shipped with your product. It is a special IEEE-1284 parallel cable that is necessary for the proper functioning of your HP OfficeJet Pro. If you choose to buy a longer cable, make sure it...

HP OfficeJet Pro User’s Guide 2-13 The HP OfficeJet Pro comes with the power cord for the country to which it is shipped. If the plug on your power cord does not look familiar, contact your dealer or local HP Sales and Support Office. WARNING In case there is an emergency and you need to shut off po...

2-14 Setting Up Your New HP OfficeJet Pro Step 7 — Install the Software NOTE Do not turn on your HP OfficeJet Pro yet! Now you need to install software so that the HP OfficeJet Pro can work with your computer. HP Software 1 Turn on or reboot your computer. If you see the following screen, press the ...

HP OfficeJet Pro User’s Guide 2-15 3 The HP License Agreement is displayed. Click Yes to continue. 4 A dialog appears, instructing you to turn on your HP OfficeJet Pro. 5 Turn on your HP OfficeJet Pro now, by pressing the white button in the lower right front corner of the product, and click OK .

2-16 Setting Up Your New HP OfficeJet Pro 6 The following screen appears. NOTE You must install both the printing and scanning software in order to scan. HP FontSmart comes with TrueType fonts and allows you to easily install and remove other fonts on your system. Click Browse… to select a different...

2-18 Setting Up Your New HP OfficeJet Pro Product Tour 8 Next, you will be invited to take the HP OfficeJet Pro 1170C Series Product Tour. The Product Tour is a 3–5 minute overview of the capabilities of your HP OfficeJet Pro. We recommend that you take the Tour before using the product for the firs...

HP OfficeJet Pro User’s Guide 2-19 Additional Software 9 After you have completed the Tour, the “Install Software” dialog box appears. These software packages from Hewlett-Packard partners will enhance the capabilities of your OfficeJet Pro. Click to put a checkmark next to the software product you ...

2-20 Setting Up Your New HP OfficeJet Pro Installing Caere OmniPage Limited Edition Software 10 If you install Caere OmniPage, follow the directions on the screen. When you see the following screen, be sure to select HP OfficeJet Pro PictureScan. Installing HP Imaging for the Internet Software 11 If...

HP OfficeJet Pro User’s Guide 2-21 Installing Symantec WinFax PRO Software 13 If you are installing Symantec WinFax PRO, insert the Symantec WinFax PRO CD-ROM now, and click OK . Then follow the instructions on the screen. a When you see this screen, enter your fax number and other dialing informati...

2-22 Setting Up Your New HP OfficeJet Pro c If you see the following screen (you might not), insert your Windows 95/98 installation CD-ROM or diskettes. (If you do not have Windows 95/98 CD or diskettes, but the Windows 95/98 Setup files are on your hard drive, go to step 1). 1) Using either the Exp...

HP OfficeJet Pro User’s Guide 2-23 d When you see the following screen, if you do not have a voice modem, uncheck TalkWorks by clicking the box. When you have made all necessary entries, Symantec WinFax PRO will be installed. 14 Next, you will be prompted to restart your computer. You must reboot yo...

2-24 Setting Up Your New HP OfficeJet Pro Step 8 — Align Your Tri-Color and Black Print Cartridges Before you start using your HP OfficeJet Pro, you need to align the tri-color and black print cartridges to ensure the best copy and print quality. When you turn on your HP OfficeJet Pro for the first ...

HP OfficeJet Pro User’s Guide 2-25 2 Look closely at the set of horizontal bars, and determine which set of black and color lines is aligned the best. 3 Select the number on the front panel display that represents the best horizontal alignment pattern, and press Select/Resume . If necessary, use the...

HP OfficeJet Pro User’s Guide 3-1 Copying 3 This chapter explains how to make copies and how to use the special copying features of the HP OfficeJet Pro. It also explains how to use other features on the front panel and special considerations of the automatic document feeder. NOTE The scanner light ...

3-2 Copying How to Make Copies 1 If it is not already on, turn on the HP OfficeJet Pro by pressing the white button on the lower right front corner of the product. 2 Manually (on the copy glass) : Lift the document cover, place the original face down on the glass along the two green borders, and clo...

HP OfficeJet Pro User’s Guide 3-3 When the originals are in place, the phrase “Document Loaded” appears briefly on the display, and lights flash. NOTE Refer to “Automatic Document Feeder Requirements” on page 7-5 for information on the types of paper you can use in the document feeder. 3 If you are ...

3-4 Copying ◆ Reduce/enlarge features ◆ Paper types ◆ Lighter/darker ◆ Color intensity ◆ Text enhancement (TE) ◆ Enhance light colors (ELC) ◆ Copy paper size ◆ Set defaults NOTE The copy settings are reset to their default settings two minutes after each copy job is complete. TIP If you consistently...

HP OfficeJet Pro User’s Guide 3-5 To change the Copy Quality setting, press the Copy Quality button, the small button directly beneath the three quality settings (Best, Normal, Fast), until the light next to the copy quality setting you want to use is lit. Reduce/Enlarge Options Using the HP OfficeJ...

HP OfficeJet Pro User’s Guide 3-7 Paper Types The Paper Type you select affects how the HP OfficeJet Pro makes copies. It is important to select the appropriate Paper Type setting for the kind of paper you are copying onto. Review the table on page 7-3 for more information. To change Paper Type: 1 P...

HP OfficeJet Pro User’s Guide 3-9 Changing Other Front Panel Settings This section explains how to use the following settings and options: ◆ Front panel language ◆ Copy paper size ◆ Set defaults ◆ Factory defaults ◆ Clear/Stop Front Panel Language You established the Front Panel Language when you fi...

3-10 Copying Set Defaults If you consistently use settings on the front panel other than the default, you can establish those setting as your new default. NOTE The default setting is always indicated by a solid dot. You can change default settings for all your front panel options. To establish new d...

HP OfficeJet Pro User’s Guide 3-11 Using the Automatic Document Feeder (ADF) With the automatic document feeder, you can feed up to 30 originals at a time. You can use letter-sized or A4-sized originals in the feeder. Here are some other tips: ◆ Always feed your originals with the printed-side facin...

HP OfficeJet Pro User’s Guide 4-1 Printing 4 Using your HP OfficeJet Pro, you can print on many sizes and types of paper, such as letter-, A4-, and legal-sized paper. You can also print on envelopes, transparency film, labels, cards, and even custom-sized letterhead or stationery. For more informati...

4-2 Printing 3 Change the print settings as necessary: a From your software program’s File menu, select Print . You will see a dialog box similar to the one below. b Click the Properties button. The HP OfficeJet Pro 1170C Series print setup dialog box is displayed. c Here is where you specify Paper ...

HP OfficeJet Pro User’s Guide 4-3 TIP For detailed instructions on changing print settings, such as Paper Size and Orientation, see the 1170C Series Toolbox. For information on accessing help, see page 10-3. 4 When all setup options are set correctly, from your software program’s File menu, select P...

HP OfficeJet Pro User’s Guide 5-1 Scanning 5 Using your HP OfficeJet Pro and the software programs that come with it, you can scan text and pictures and then make changes to them. This chapter highlights the methods you can use to scan text and pictures. For more information on scanning, including s...

5-2 Scanning Using Scan To Fax and WinFax PRO: ◆ Scan To Fax —Launch WinFax PRO from the OfficeJet Pro front panel, and scan pictures or text into a fax to send. (See Chapter 6.) ◆ WinFax PRO —Scan pictures or text into a ready-to-send fax file. (See Chapter 6.) Scanning Tips ◆ Never scan at a highe...

HP OfficeJet Pro User’s Guide 5-3 To use ScanPicture: 1 Place the item you want to scan against the green borders on the scanner glass. NOTE You cannot use the automatic document feeder with the ScanPicture option. 2 Place your cursor in the document where you want your scanned image to be placed, a...

5-4 Scanning 1 Open a file using Adobe PhotoDeluxe. 2 Place the item(s) you want to scan against the green borders on the scanner glass or in the automatic document feeder (ADF). If you are using the ADF, be sure to place the originals with the printed side facing back and to the right. NOTE When yo...

HP OfficeJet Pro User’s Guide 5-5 4 Click Scan . The pages will be scanned and imported into your file, ready for editing. Scanning Using a Standalone Program Scanning Pictures Using HP PictureScan With HP PictureScan, you can scan pictures and save them in a new file. You will find PictureScan list...

5-6 Scanning TIP If you want to save an image in FlashPix (.fpx) format, launch Adobe PhotoDeluxe, and use the TWAIN feature to scan the image. Then save it as a .fpx file type. See “Scanning Pictures in TWAIN-Aware Programs” on 5-3. Scanning Text Using Caere OmniPage LE To scan text and save it in ...

HP OfficeJet Pro User’s Guide 5-7 Editing Your Scanned Pictures You can edit your scanned pictures using the image editor software provided with your HP OfficeJet Pro. ◆ If you used ScanPicture to place an image in a document, simply double-click the image to start Adobe PhotoDeluxe. After you have ...

HP OfficeJet Pro User’s Guide 6-1 Communicating 6 This chapter explains how to scan and send it as a fax file attachment using the HP OfficeJet Pro and Symantec WinFax PRO. To scan and send e-mail, refer to the Symantec WinFax PRO on-line help. Scanning Using WinFax PRO Scanning Using Scan To Fax Wi...

6-2 Communicating Scanning Using Symantec WinFax PRO Standalone 1 Place the page(s) you want to scan against the green borders on the scanner glass or in the automatic document feeder (ADF). If you are using the ADF, place the originals with the printed side facing back and the top to the right. 2 O...

HP OfficeJet Pro User’s Guide 7-1 All About Paper 7 This chapter explains the paper types you can use when copying and printing. It also presents some tips on loading paper and transparency film, and specifies paper requirements for originals used in the automatic document feeder. For a current list...

7-2 All About Paper ◆ HP Premium Heavyweight InkJet paper is matte-coated on both sides for double-sided copying. It is the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars. ◆ HP Premium InkJet Paper ...

HP OfficeJet Pro User’s Guide 7-3 Paper Choices When Printing The HP OfficeJet Pro is designed to print on many sizes and types of paper, such as letter-, A4-, and legal-sized paper. You can also print on envelopes, labels, cards—even custom-sized letterhead or stationery. Using the Right Print Sett...

7-4 All About Paper Tips on Loading Paper in the Paper Tray ◆ All paper: Load paper print-side down with the letterhead (or top of page) going into the tray first. Be sure paper is loaded fully forward in the paper tray. ◆ HP Premium InkJet Paper: Locate the gray arrow on the nonprinting side of the...

HP OfficeJet Pro User’s Guide 7-5 Input Tray Requirements Automatic Document Feeder Requirements ◆ Load a maximum of 30 originals at a time. ◆ Load only plain paper (white and color), letterhead, and HP Premium InkJet in the 16 – 24 lb (60 – 90 g/m 2 ) range. ◆ Always insert originals with the print...

HP OfficeJet Pro User’s Guide 8-1 Sharing the OfficeJet Pro Over a Network 8 This chapter explains how to set up the HP OfficeJet Pro and your computers for network printing and file sharing. IMPORTANT Contact your network administrator before setting up your OfficeJet Pro for file sharing. Your com...

8-2 Sharing the OfficeJet Pro Over a Network Setting Up the Server 1 Install the HP OfficeJet Pro 1170C Series software on the server, as described in Chapter 2 of this User’s Guide. 2 Next, set up the server so that other computers on the network can print to the HP OfficeJet Pro and access files. ...

HP OfficeJet Pro User’s Guide 8-3 9 When you are asked to take the Product Tour, click View the tour now to remove the check mark, and then click Next >. 10 When you are asked to insert CD-ROM#2, click Cancel . 11 Click Finish to restart the client computer. 12 After your computer restarts, you w...

HP OfficeJet Pro User’s Guide 8-5 8 Click OK again to enable printing to the redirected port. 9 To print to the shared HP OfficeJet Pro 1170C Series from your software programs, select it using each program’s “Print” dialog. How to Share Files Across a Peer-to-Peer Network 1 Follow the “Opening a sh...

HP OfficeJet Pro User’s Guide 9-1 Maintaining Your HP OfficeJet Pro 9 With minimal maintenance you can keep your HP OfficeJet Pro in top working condition. Perform the following maintenance procedures as necessary. Cleaning the Exterior Case Use a soft, damp, lint-free cloth to wipe dust, smudges, a...

HP OfficeJet Pro User’s Guide 10-1 Getting Help 10 Your OfficeJet Pro includes several resources to help you get started and use the product to full advantage. This chapter describes the types of help available. HP Multimedia Product Tour The on-line tour for the OfficeJet Pro gives you a brief intr...

10-2 Getting Help HP Scanning Tutorial The OfficeJet Pro scanning tutorial answers your questions about scanning—from the basics (“What is scanning anyway?”) to the more advanced (“How do I change resolution?”). The Tutorial also gives you step-by-step instructions for scanning, and gives you import...

HP OfficeJet Pro User’s Guide 10-3 HP PictureScan Help The main HP PictureScan window includes a Help button at the bottom of the screen. Click it to view detailed information on using PictureScan. 1170C Series Toolbox Your 1170C Series Toolbox help presents detailed procedures for many tasks you wi...

10-4 Getting Help You access this help from the HP OfficeJet Pro 1170C Series folder, or by double-clicking the 1170C Series Toolbox icon on your desktop. You can also select HP OfficeJet Pro Help from the Help menu of many of your word processing, spreadsheet, or presentation programs. The How Do I...

HP OfficeJet Pro User’s Guide 11-1 Support Services 11 This chapter explains how to get support for the OfficeJet Pro 1170C Series and the other software programs included with your all-in-one product. Get Help from HP If you are unable to find the answer you need in this book or in on-line help, yo...

11-2 Support Services In Europe, dial one of the following numbers: In Latin America, drivers are available in English, Spanish, and Portuguese. Dial one of the following numbers: In Asia and Australia, dial one of the following numbers: HP FIRST Call HP FIRST to request information to be faxed dire...

11-4 Support Services If you need to contact HP Customer Support, do the following before you call: 1 Make sure that the OfficeJet Pro is plugged in and powered on, that the specified inkjet print cartridges are installed correctly, and that the recommended paper is properly loaded in the input tray...

HP OfficeJet Pro User’s Guide 11-5 Calling in Europe The numbers listed below are current as of the printing date of this User’s Guide. For a list of current international HP Support Service numbers, visit this address: http://www.hp.com/cpso-support/ecscphone You can call the HP support center in t...

11-6 Support Services Get Help from Caere for OmniPage LE U.S. Support In the U.S., call 408-395-8319, or fax Caere at 408-395-5120. International Support Internationally, call one of the following numbers, or fax Caere at +49 (0) 180 523 53 12. You can also visit Caere’s website at the following ad...

HP OfficeJet Pro User’s Guide 11-7 International Support These numbers are for international Adobe users. Dial-Up Service for International Users Get Help from Symantec for WinFax PRO For technical assistance for WinFax PRO, contact Symantec on the World Wide Web at the following address: http://www...

11-8 Support Services International Symantec offers telephone support in English, French, German, and Dutch from 9:00 a.m. to 5:00 p.m. CET Monday through Friday. Numbers for Specific Countries ◆ Dutch (+31) 071 524 7270 ◆ English (+44) 0171 616 5810 ◆ French (+33) 1 64 53 80 70 ◆ German (+49) 069 6...

HP OfficeJet Pro User’s Guide 12-1 Troubleshooting 12 This chapter presents procedures for resolving paper jams in the paper tray and automatic document feeder. It also lists messages that may appear on the HP OfficeJet Pro front panel display or on your computer screen. For more troubleshooting hel...

12-2 Troubleshooting To resolve this problem: 1 Press and hold down the Select/Resume button. When you do this, the paper rollers in the HP OfficeJet Pro move forward to help eject the jammed paper. 2 If this does not work, press and hold down Select/Resume again. The paper rollers move in reverse. ...

HP OfficeJet Pro User’s Guide 12-3 3 Check to make sure the margins are aligned and not skewed. a Fold the Self Test Page in half carefully so that the “A” and the “C” along the left margin line up. b Line up the equal signs (=). c Verify that the vertical line next to the “A” appears between the tw...

12-4 Troubleshooting Cleaning Cartridges Use the Clean Cartridges feature when the Self Test Page shows streaking or white lines through any of the colored bars. Do not clean cartridges unnecessarily. This wastes ink and shortens the life of your print cartridges. To clean the cartridges: 1 Press th...

HP OfficeJet Pro User’s Guide 12-5 Front Panel Messages Message What You Should Do Power Save On. The front panel displays this message when the OfficeJet Pro has not been used for 12 hours or more. Press any button on the front panel or load originals in the automatic document feeder. Door Open. Cl...

HP OfficeJet Pro User’s Guide 13-1 Adding and Removing Software Programs 13 This chapter explains how to remove HP OfficeJet Pro software from your computer. It also explains how to reinstall the software, if necessary. Uninstalling Software When you install a software program on your computer, many...

13-2 Adding and Removing Software Programs 5 Select the HP OfficeJet Pro printer, and delete it by selecting Delete from the File menu. This step removes the HP OfficeJet Pro 1170C Series software. 6 Restart Windows. Uninstalling Adobe PhotoDeluxe 1 From the taskbar, select Start , then select Unins...

HP OfficeJet Pro User’s Guide 13-3 Installing HP OfficeJet Pro Partner Software If you did not install some of the available third-party software programs when you installed your OfficeJet Pro, follow these procedures to install them separately. 1 Insert CD-ROM #2 in your computer’s CD-ROM drive. 2 ...

HP OfficeJet Pro User’s Guide 14-1 Hewlett-Packard Limited Warranty 14 HP OfficeJet Pro 1170C, 1175C Duration of Limited Warranty (Hardware): 1 Year Duration of Limited Warranty (Software): 90 Days Duration of Limited Warranty (Print Cartridges): 90 Days To review a complete copy of your warranty, s...

14-2 Hewlett-Packard Limited Warranty Warranty Upgrades Extended warranties and service option upgrades may be obtained through your local HP authorized dealer or HP service centers. In the U.S. and Canada, extended warranties may also be obtained by calling HP at 1-800-446-0522. For on-site service...

HP OfficeJet Pro User’s Guide 14-3 Prepare Your HP OfficeJet Pro for Shipment 1 Turn on the HP OfficeJet Pro, and leave it on for at least 2 minutes. 2 Raise the document cover, then raise the print cartridge access cover and use it to prop open the document cover. 3 Remove both print cartridges and...

HP OfficeJet Pro User’s Guide 15-1 Technical Information 15 System Requirements Hewlett-Packard software solution Minimum Recommended (HP Components Only) (Typical installation with all components) Processor 486/66 MHz Pentium DOS (disk operating system) 6.0 or later 6.0 or later Windows 95 95/98 RA...

15-2 Technical Information Adobe PhotoDeluxe ◆ 70 MB+ available hard disk space ◆ 16 MB+ RAM ◆ 256 color or greater display monitor ◆ Sound card (recommended) Caere OmniPage Limited Edition ◆ 12 MB+ available hard disk space ◆ 12 MB+ RAM Symantec WinFax PRO ◆ 25 MB+ available hard disk space ◆ 16 MB...

HP OfficeJet Pro User’s Guide 15-3 Copy Margins Copy at 100% or Clone Option: Margin Letter (8.5 x 11 in.) A4 (210 x 297 mm) Top 0.07 in. 1.8 mm Bottom 0.5 in. 12.7 mm Left 0.2 in. 3.3 mm Right 0.2 in. 3.3 mm Copy at 100% when document feeder is installed and user is copying from the glass onto Lett...

HP OfficeJet Pro User’s Guide 15-5 Power Specifications Source Voltage 100–240V Frequency 50–60 Hz Current 1A maximum Power 45 W maximum Environmental Specifications Operating ranges 5 o –40 o C (41 o –104 o F) Recommended ranges 15 o –35 o C (59 o –95 o F) Humidity 15%–80% RH non-condensing Non-ope...

15-6 Technical Information The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the US Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4....

HP OfficeJet Pro User’s Guide 15-7 Declaration of Conformity (According to ISO/IEC Guide 22 and EN45014) Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, California 92127-1899, USA. Hewlett Packard Company, Singapore Pte. Ltd. 20 Gul Way, Singapore, 629196. Singapore Shinei Sangyo Pte....

15-8 Technical Information Ordering Accessories and Supplies In the U.S., you may order printer supplies by calling HP Direct (800) 538-8787 for the name of your local authorized HP dealer. Outside the U.S., call your local authorized HP dealer. Supplies/Accessories HP Reorder Number Print cartridge...

HP OfficeJet Pro User’s Guide I-1 index Numerics 1170C Series Toolbox 10-3 How Do I tab 10-4 how to run 10-4 Product Services tab 10-4 Troubleshooting tab 10-4 A Adobe PhotoDeluxe technical specifications 15-2 aligning print cartridges 2-24 alignment horizontal 2-24 vertical 2-25 Auto Fit 3-5 automa...