Page 3 - Contents; Purpose
ENWW 1 Contents 1 Purpose 2 Software overview Printer configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 HP LaserJet 1010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 4 - Configuration
2 Contents ENWW 5 Configuration Software configuration settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Windows 95, Windows 98 SE, Windows NT 4.0, and Windows Me . . . . . . . . . . . . . . . . 43Windows 2000 and Windows XP . . . . . . . . . ....
Page 5 - Appendix
ENWW 3 HP Toolbox communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Appendix Index
Page 7 - Purpose; Copyright
ENWW Purpose 7 1 Purpose This technical reference guide provides information about the HP LaserJet 1010 series printer software and troubleshooting tips. This reference is also presented in an electronic format to serve as a quick reference tool for Customer Care Center (CCC) agents, support enginee...
Page 9 - Software overview; Note
ENWW 9 2 Software overview The HP LaserJet 1010 series printers deliver LaserJet printing through a direct (local) universal serial bus (USB) (or a parallel port on the HP LaserJet 1015). Network connections are supported for the 1012 and 1015 models only via HP Jetdirect devices. The printer comes ...
Page 10 - Printer configurations
10 Chapter 2 - Software overview ENWW Printer configurations The HP LaserJet 1010 series printers include the following configurations. HP LaserJet 1010 ! 12 ppm for letter-size paper, 12 ppm for A4-size paper ! First page out in less than 8 seconds ! 600 x 600 dpi with HP Resolution Enhancement tec...
Page 11 - Printer software components
ENWW Printer software components 11 Printer software components The following tables indicate which printer drivers are supported by each operating system. In the tables: T = Typical Installation A = Add Printer Installation W = Web Download Note Printer software for Windows 95 and Windows NT 4.0 mu...
Page 12 - PCL printing
12 Chapter 2 - Software overview ENWW The HP LaserJet 1010 series printer software includes the following components. Host-based printing Host-based printing differs from PCL printing by computing the print job on the host computer, rather than computing the print job in the formatter as in PCL prin...
Page 13 - Mac software; Mac software components
ENWW Printer software components 13 Mac software The HP LaserJet 1010 series printers include the following software components for Apple Computer's Mac OS 9.x, Mac OS X v10.1, and Mac OS X v10.2 (Macintosh) operating systems. Printer drivers for Windows The following printer drivers are included wi...
Page 14 - Additional information about software features; Printer driver only for Windows 95 and Windows NT 4.0; To install printer software for Windows 95 and Windows NT 4.0; Click OK to select the INF file.
14 Chapter 2 - Software overview ENWW Additional information about software features Printer driver only for Windows 95 and Windows NT 4.0 The HP LaserJet 1015 printer offers printer driver only support for Windows 95 and Windows NT 4.0. Note Because USB is not available for Windows 95 and Windows N...
Page 15 - General features
ENWW Product comparison with HP LaserJet 1000, 1005, and 1200 series printers 15 Product comparison with HP LaserJet 1000, 1005, and 1200 series printers The following table highlights some of the differences in features among the HP LaserJet 1000 series printer, the HP LaserJet 1005 series printer,...
Page 17 - Paper path
ENWW Product comparison with HP LaserJet 1000, 1005, and 1200 series printers 17 Paper path Enclosed, C-shaped horizontal main paper path Straight-through horizontal optional paper path Enclosed, C-shaped horizontal main paper path Straight-through horizontal optional paper path Enclosed, C-shaped h...
Page 19 - Product requirements; Supported platforms
ENWW Product requirements 19 3 Product requirements This section lists the supporting operating systems and configurations for the HP LaserJet 1010 series software, and the requirements needed to run the software on a network. Supported platforms For easy printer setup and access to the full range o...
Page 20 - Supported configurations; Network connections
20 Chapter 3 - Product requirements ENWW Supported configurations Direct (local) connections The HP LaserJet 1010 series printer is connected directly to the host computer with Universal Serial Bus (USB) cable or a parallel (HP LaserJet 1015 only) cable. In this configuration, the printer is not sha...
Page 21 - For Windows systems
ENWW System requirements for HP LaserJet 1010 series printer software 21 System requirements for HP LaserJet 1010 series printer software For both direct and network connection, all of the computers that use the printer must meet the following minimum requirements as listed below. IBM-compatible com...
Page 22 - For Mac OS systems
22 Chapter 3 - Product requirements ENWW For Mac OS systems Any Macintosh computer using the HP LaserJet 1010 series software has the following minimum system requirements: ! Mac OS 9.1 and higher: PowerPC processor and 96 MB of RAM. ! Mac OS X v10.1 and v10.2: Power Mac G3, G4, iBook, or eMac and 1...
Page 23 - Requirements for network connection; Requirements for end-user client computers; Network requirement
ENWW Requirements for network connection 23 Requirements for network connection Requirements for end-user client computers The network computers that will be using the HP LaserJet 1010 series software need to meet the minimum system requirements listed in the previous section. Note Certain Novell Ne...
Page 24 - For Mac systems; HP Jetdirect print servers
24 Chapter 3 - Product requirements ENWW For Mac systems ! A cable for your type of network connection (not included). This cable is used to connect the HP Jetdirect print server to a network port. Note Peer-to-peer sharing may work but is not supported on Mac OS systems. HP Jetdirect print servers ...
Page 25 - Overview of software installation
ENWW Installing the HP LaserJet 1010 series software 25 4 Installing the HP LaserJet 1010 series software Note HP recommends installing the HP LaserJet 1010 series software before connecting the printer to the computer. Wait for the prompt to connect the printer. Overview of software installation Th...
Page 26 - Installation options for Windows; To install the printer driver for Windows 95; To install the printer driver for Windows NT 4.0
26 Chapter 4 - Installing the HP LaserJet 1010 series software ENWW Installation options for Windows To install the printer driver for Windows 95 To install the printer driver for Windows 95 and Windows NT 4.0, you must use the Add Printer Wizard. 1 Click Start, and then point to Settings. 2 Click P...
Page 28 - For Windows XP
28 Chapter 4 - Installing the HP LaserJet 1010 series software ENWW Once you have completed the registration or if you did not choose to register the printer online, and a dialog box that describes the benefits of registering the printer appears, click OK to finish. 15 You must restart the computer ...
Page 29 - Windows installation text options (continued)
ENWW Installation options for Windows 29 Installation Notes Click this button to open the Printing System Late-breaking Readme file. N/A Printer Connection To connect the printer, select one of the following options: ! Connected directly to this computer ! Connected via the network Connected directl...
Page 35 - Other log files
ENWW Installation log files (Windows systems) 35 Installation log files (Windows systems) The main logging file (product monitoring file) for the HP LaserJet 1010 series installer is hplj1010.his. If multiple installs are attempted or completed, the older log files will be designated hplj1010.hi1 or...
Page 36 - Installation for Mac OS (Network or Direct); 0 Close the Chooser.; Mac OS X v10.1 or higher
36 Chapter 4 - Installing the HP LaserJet 1010 series software ENWW Installation for Mac OS (Network or Direct) HP LaserJet 1010 series Mac OS 9.1 or later To install the software on a Mac computer running Mac OS 9.1 or higher, perform the following procedure: 1 Connect the HP LaserJet 1010 series p...
Page 37 - AppleTalk: Select the correct AppleTalk Zone.
ENWW Installation for Mac OS (Network or Direct) 37 a USB: Go to step 11. b AppleTalk: Select the correct AppleTalk Zone. c TCP/IP: Select "hp ip printing" for connecting to your TCP/IP printer. 11 Select the printer name from the printer list. 12 Click Add.
Page 38 - Installation instructions for networked computers; Using an HP Jetdirect external print server; Network installation for Windows systems
38 Chapter 4 - Installing the HP LaserJet 1010 series software ENWW Installation instructions for networked computers This section contains instructions for installing the HP LaserJet 1012 or 1015 printer software on network computers running Windows 95, 98, Me, NT 4.0, 2000, XP, or Mac OS 9.x, or O...
Page 39 - Network installation for Mac systems (HP LaserJet 1010 printer)
ENWW Installation instructions for networked computers 39 Network installation for Mac systems (HP LaserJet 1010 printer) To install the software on a Mac computer for a printer connected to a network through an HP Jetdirect print server, see page 39. Discovery process during installation During the...
Page 40 - Configuration for Windows sharing
40 Chapter 4 - Installing the HP LaserJet 1010 series software ENWW Configuration for Windows sharing This section contains instructions for using Windows sharing to make the printer available to network users when the printer is directly connected to a computer. Note Peer-to-peer sharing is not ava...
Page 41 - Installing the printer driver only; Windows; From the Start menu, click Settings, and then click Printers.
ENWW Installing the printer driver only 41 Installing the printer driver only Windows Note If the printer is directly connected to another user’s computer, the printer must be shared from that computer using Windows sharing. To install the printer driver, perform the following procedure: 1 From the ...
Page 42 - Installing the customization utility; Procedure 1
42 Chapter 4 - Installing the HP LaserJet 1010 series software ENWW Installing the customization utility To install the customization utility, perform one of the following procedures: Procedure 1 1 If the Welcome screen does not open, click Start on the Windows task bar. 2 Click Run. 3 Type Z:\hpset...
Page 43 - Configuration; Software configuration settings; Right-click the HP LaserJet 1010 series printer icon.; Windows 2000 and Windows XP; Click Printing Preferences.
ENWW Configuration 43 5 Configuration Software configuration settings Software configuration settings, such as sharing properties and port management, apply to the printer in general. To alter software configuration settings after installation, you must gain access to the printer properties by openi...
Page 44 - Mac OS X
44 Chapter 5 - Configuration ENWW Mac OS X In the application you wish to print from, use the following steps to configure the HP LaserJet 1010 series printer settings: 1 Click File, and then click Print. 2 Using the drop-down list, select the printing options to configure and make changes to the pr...
Page 45 - Printing preferences; Windows 95, Windows 98 SE, and Windows Me; Click Printer Properties to open the printer driver dialog box.
ENWW Printing preferences 45 Printing preferences Printing preferences are a subset of the software configuration settings. These settings control specific instructions for each print job such as media size and type, resolution, and watermarks. You can gain access to printing preferences through the...
Page 46 - Paper
46 Chapter 5 - Configuration ENWW Host-based printing preference tabs in Windows 98 SE, Me, 2000, and XP The following tabs are available in the Printing Properties: ! Finishing ! Effects ! Paper ! Basics Paper Field Description Default Quick Sets group Quick Sets This drop-down list displays a list...
Page 47 - Field
ENWW Host-based printing preference tabs in Windows 98 SE, Me, 2000, and XP 47 Paper Options group Size is This drop-down list contains the following options: ! Letter ! Legal ! A4 ! Executive ! B5 (ISO) ! Envelope #10 ! Envelope Monarch ! Envelope C5 ! Envelope DL ! Envelope B5 ! A5 ! A6 ! B5 (JIS)...
Page 49 - Finishing tab
ENWW Host-based printing preference tabs in Windows 98 SE, Me, 2000, and XP 49 Finishing tab Field Description Default Quick Sets group Quick Sets This drop-down list displays a list of user-defined Quick Sets. This control also allows you to type a new Print Task Quick Set name. Quick Sets allows y...
Page 51 - Effects tab
ENWW Host-based printing preference tabs in Windows 98 SE, Me, 2000, and XP 51 Effects tab Field Description Default Quick Sets group Quick Sets This drop-down list displays a list of user-defined Quick Sets. This control also allows you to type a new Print Task Quick Set name. Quick Sets allows you...
Page 54 - Basics tab
54 Chapter 5 - Configuration ENWW Basics tab Field Description Default Quick Sets group Quick Sets This drop-down list displays a list of user-defined Quick Sets. This control also allows you to type a new Quick Sets name. Quick Sets allows you to save the current printer driver settings, such as pa...
Page 67 - The following tabs are available in the Printing preferences:; Advanced tab
ENWW Printing preferences tabs using PCL 5e printer drivers in Windows 2000 and XP 67 Printing preferences tabs using PCL 5e printer drivers in Windows 2000 and XP The following tabs are available in the Printing preferences: ! Advanced ! Paper/Quality ! Finishing ! Effects Advanced tab Field Descri...
Page 77 - HP Toolbox; Supported operating systems
ENWW HP Toolbox 77 HP Toolbox Note The HP LaserJet 1010 series printers introduce with HP Toolbox 2.0. CAUTION To avoid HP Toolbox conflicts, when installing the HP LaserJet 1010 series printer on a system with an HP Color LaserJet 2500, install the HP Color LaserJet 2500 first, and then install the...
Page 78 - Viewing HP Toolbox using the system tray icon; HP Toolbox sections; HP Toolbox Links; Select a Device.Switch to a different printer.; Other links
78 Chapter 5 - Configuration ENWW 2 The HP Toolbox opens in a Web browser. OR 1 Double-click the icon in the system tray. Viewing HP Toolbox using the system tray icon When viewing the HP Toolbox using the system tray icon, the following operations are available: ! If you double-click the icon when ...
Page 79 - Troubleshooting tab; Alerts tab; Set up status alerts; Click Apply to activate the settings.
ENWW HP Toolbox 79 Troubleshooting tab The Troubleshooting tab provides links to these main pages: ! Problem Solving: Provides various printer troubleshooting information. Click the arrow buttons to scroll through steps to troubleshoot printing problems. ! Status Light Patterns: Provides illustratio...
Page 80 - Documentation tab; Information tab
80 Chapter 5 - Configuration ENWW Documentation tab The Documentation tab contains links to these information sources: ! User Guide. Contains the information about the printer usage, warranty, specifications, and support that you are currently reading. The user guide is available in both HTML and PD...
Page 81 - Settings tab text options
ENWW HP Toolbox 81 Settings tab text options Item Description Default Device Information Group Device Description The printer name is displayed in the text box. Printer model Asset Number In the text box, type the asset number. N/A Company Name In the text box, type the company name. N/A Contact Per...
Page 82 - Item
82 Chapter 5 - Configuration ENWW Apply To save any settings changed, click Apply. Cancel To cancel any changes made, click Cancel. Printing Group Copies In the text box, type the number of copies to print (1-999). 1 Wide A4 From the drop-down list, select either Yes or No. No Courier Font From the ...
Page 87 - Installation changes to Windows systems; Changes to *.INI and Windows registry changes; Installation changes to Mac systems; Root key
ENWW System changes through installation 87 6 System changes through installation Installation changes to Windows systems The tables in the following sections detail the changes to the system as new folders and files are added when the HP LaserJet 1010 series software is installed on computers runni...
Page 89 - Uninstallation; Uninstall in Windows 95 and Windows NT 4.0; Program group method
ENWW Uninstallation 89 7 Uninstallation Uninstall in Windows 95 and Windows NT 4.0 To uninstall the software from Windows 95 and Windows NT, use the following method: 1 Click Start, click Settings, and then click Printers. 2 In the Printers window, right-click the printer icon, and click Delete. Not...
Page 90 - Control panel method; Uninstallation text options using the program group method; Description
90 Chapter 7 - Uninstallation ENWW Control panel method To uninstall using this method, click Start, select Settings, click Control Panel, and then double-click Add/Remove Programs (Add or Remove Programs in Windows XP). Select HP LaserJet 1010 series from the list of programs, and then click Remove...
Page 91 - Scrubber Utility; 0 Remove strings from the device path key.
ENWW Software uninstall (Mac) 91 Scrubber Utility A scrubber utility is provided to remove files and entries that may not be properly handled by the uninstaller. The scrubber runs in the following operating systems: Windows 95, 98, Me, NT 4.0, 2000, and XP. The scrubber program ("scrubber.exe...
Page 93 - Ordering software; CD-ROM ordering information
ENWW Software availability and fulfillment 93 8 Software availability and fulfillment Ordering software To order the software if your CD-ROM is damaged or missing, contact Hewlett-Packard Support. Part numbers for the software CD-ROMs for the HP LaserJet 1010 series printers, and which languages are...
Page 94 - Languages; Localization and part numbers; User guides for HP LaserJet 1010 series printers
94 Chapter 8 - Software availability and fulfillment ENWW Languages The following tables detail the language options for the HP LaserJet 1010 series printers. Localization and part numbers User guides for HP LaserJet 1010 series printers Languages included in the guides Part number English Q2460-909...
Page 95 - Welcome mats for HP LaserJet 1010 printers
ENWW Languages 95 Welcome mats for HP LaserJet 1010 printers Languages included in the welcome mats Part number EnglishFrenchGermanItalianSpanishDutchPortugueseGreek Q1336-90901 EnglishDanishFinnishNorwegianSwedishEstonianLatvianLithuanian Q1336-90902 EnglishPolishHungarianCzechSlovakianSlovenianCro...
Page 97 - Port communication; Parallel port connections
ENWW Port communication 97 9 Port communication The HP LaserJet 1015 printer includes both an IEEE-1284 (parallel) port and a USB port. Note Do not connect the printer to the computer using both ports because printing results may be unpredictable and this configuration is not supported. Parallel por...
Page 98 - Changing parallel port modes
98 Chapter 9 - Port communication ENWW Changing parallel port modes This section provides the steps to make sure that the parallel port is configured to provide the best performance with the HP LaserJet 1015 printers. The mode for the parallel port determines how the parallel port performs with the ...
Page 99 - HP Toolbox and embedded Web server communication; HP Toolbox communication; HP Toolbox embedded Web server features
ENWW HP Toolbox and embedded Web server communication 99 HP Toolbox and embedded Web server communication The HP Toolbox includes an embedded Web server to provide the Advanced Printer Settings functions of the HP Toolbox. An embedded Web server resides in the HP LaserJet 1010 series printers and th...
Page 101 - Late-breaking Readme file
ENWW Appendix 101 Appendix Late-breaking Readme file Printing System Late-breaking Readme for the HP LaserJet 1010 series printer *************************************************************** Late-breaking Readme Contents: I. Introduction - Operating Systems - Minimum System Requirements II. Softw...
Page 111 - Symbols
ENWW 111 Index Symbols *.INI and Windows registry changes 87 A Alerts tab 78availability, software 93 C cables 15capabilities, paper handling 16cartridges, print 16changes, *.INI and Windows registry 87changing parallel port modes 98communication HP toolbox 99port 97 comparison, product 15configurat...
