Page 2 - Equipment Approval Information; Notification to the Local Telephone Company
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Lo...
Page 4 - Interference Information
Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and () This device must accept any interference received, including interference that may cause undesired operation.T...
Page 5 - s t
5 Hearing Aid Compatibility (HAC) This telephone system meets FCC standards for Hearing Aid Compatibility. Licensing Licensed under US Patent 6,7,009. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment . This eq...
Page 6 - Table of Contents
6 Equipment Approval Information 2 Interference Information 4 Hearing Aid Compatibility (HAC) 5 Licensing 5 FCC RF Radiation Exposure Statement 5 Information for DECT Product 5 Table of Contents 6 Introduction 9 Before You Begin 9 Parts Checklist 9 Telephone Jack Requirements 10 Installation 11 Digi...
Page 7 - Telephone Operation; Intercom Operation
7 Set Day/Time 0 Equalizer 1 Area Code 1 Tone/Pulse 1 Registration De-Registration Global De-registration Default Setting Telephone Operation 34 Visual Indicators Base Handset VMWI / Visual Ringer Indicator on Handset 5 Speakerphone Operation . 5 Making a Call 5 Answering Calls 6 Ignore The Incoming...
Page 9 - Parts Checklist
9 Introduction CAUTION: When using telephone equipment , there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should...
Page 10 - Telephone Jack Requirements; Modular
10 For Model 28821xx2 there will be ONE additional handset , charge cradle, belt clip, battery pack and cover than shown above. NOTE: If a speaker box is included in your package, it replaces one set of a handset , belt clip, battery pack and cover. For Model 28821xx3 there will be TWO additional ha...
Page 11 - Installation; Digital Security System
11 Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs,...
Page 12 - Handset Layout
1 Handset Layout microphone CALLER ID-VOLUME 6 (caller id/volume down button) SPEAKER (button) * tone (button) mute/menu OK (button) display TALK (button) END/cancel (button) delete/intercom/conf (delete/intercom/ conference button) #pause (button) redial/format (button) Voice Mail Waiting Indicator...
Page 14 - Installing the Phone; Installing the Handset Battery; NOTE: You must connect the handset battery before use.; and can be inserted only one way.; BATTERY
1 Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Model 5-2814 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit . 1. Locate ba...
Page 15 - Base Station; use only the 5-2812 power adaptor listed in the user’s guide.
15 Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. . Plug one end of the telephone line cord into the TEL LINE jack on the back of the bas...
Page 16 - Answering System Setup; Answerer; OFF; Handset Access; HANDSET ACCESS
16 Answering System Setup This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system.• Press the ans on/off button to turn the answering system on and off. The MESSAGES indicator lights when the ans...
Page 17 - Set Prompt Language; Rings to Answer
17 Set Prompt Language From the Answerer Menu: 1. Press the CALLER ID-VOLUME ( 5 or 6 ) button to scroll to PROMPT LANG . . Press the mute/menu OK button to enter the menu. PROMPT LANG 1ENG 2FRA 3ESP shows in the display. . Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP , or use th...
Page 18 - Message Alert; From the Answerer Menu:; Security Code; From the Answerer menu:; to delete the security code and begin again.; Speaker Volume
18 Message Alert This feature sets your answering system to give an alert tone every 10 seconds when there are new messages. From the Answerer Menu: 1. Press the CALLER ID-VOLUME ( 5 or 6 ) button to scroll to the MESSAGE ALERT sub-menu. . Press mute/menu OK button to enter the menu. NEW MSG ALERT 1...
Page 19 - Reviewing and Choosing the Announcement
19 Voice Instruction If you need additional assistance, press the repeat button in standby mode and follow the voice instructions. Recording the Outgoing Announcement For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possi...
Page 21 - Programming the Telephone; Standby Screen; PHONEBOOK
1 Programming the Telephone Standby Screen The handset displays the handset number and user name. Programming Functions The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phonebook, Room Monitor, Answerer, Set Alarm ...
Page 22 - Add Records; NOTE: If you make a mistake press the delete/intercom/conf button; Inserting a Pause in the Dialing Sequence (of a
Add Records 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to go to the main menu.. Press CALLER ID-VOLUME ( 6 or 5 ) button to scroll to PHONEBOOK . . Press mute/menu OK button to enter PHONEBOOK menu. 5. Use the CALLER ID-VOLUME ( 6 or 5 ) button to scroll to ADD...
Page 23 - Edit Records; Delete Records
Edit Records 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to go to the main menu.. Press CALLER ID-VOLUME ( 6 or 5 ) button to scroll to PHONEBOOK . . Press mute/menu OK button to enter PHONEBOOK menu. 5. Use the CALLER ID-VOLUME ( 6 or 5 ) button to scroll to ED...
Page 24 - Dialing a Number from Internal Memory; Ignore The Incoming Call; Room Monitor; (applicable only with additional handsets)
Dialing a Number from Internal Memory 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to go to the main menu.. Press CALLER ID-VOLUME ( 6 or 5 ) button to scroll to PHONEBOOK . . Press mute/menu OK button to enter PHONEBOOK menu. 5. Use the CALLER ID-VOLUME ( 6 or 5...
Page 25 - Set Alarm Clock
5 6. The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset . NOTE: For room monitoring mode to work, the originating handset must NOT be on the cradle.NOTE: While in room monitoring mode, the handsets w...
Page 26 - Handset Setup; Language
6 8. Press the mute/menu OK button to confirm and advance Set Cycle Time sub-menu. 9. Use the CALLER ID-VOLUME ( 6 or 5 ) button to select Once or Daily . The default setting is Once . 10. Press the mute/menu OK button to save your selection. You will hear a confirmation tone. NOTE: If you select Da...
Page 27 - Handset Name; to backspace and delete one character at a time.; Ringer Tone; From the Handset Setup Menu:; NOTE: You must have the Ringer Volume set to ON for ring tone to
7 Handset Name From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5 ) button to scroll to the HANDSET NAME sub-menu. . Press mute/menu OK button to enter the menu. HANDSET NAME shows in the display. . Use the touch-tone pad to enter a name (up to 15 characters). More than one letter i...
Page 28 - Ringer Volume; VIP Melody
8 Ringer Volume From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5 ) button to scroll to the RINGER VOLUME sub-menu. . Press mute/menu OK button to enter the menu. SET RINGER LEVEL 5 shows in the display. . Use the CALLER ID-VOLUME ( 6 or 5 ) button to scroll to your selection. LEVE...
Page 31 - Area Code; shows in the display.
1 6. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the current time shows in the display. Equalizer This feature lets you to adjust the audio quality. From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5 ) button to scroll to Equalizer . ....
Page 32 - Registration
. Press the mute/menu OK button to confirm. You will hear a confirmation tone and your selection shows in the display. Registration Your packaged handset(s) are pre-registered and ready to use. It is not recommended that a handset be registered again unless absolutely necessary. From the Handset Set...
Page 33 - Global De-registration
. Use the touch-tone pad to select 1 for YES or for NO . Or use the CALLER ID-VOLUME ( 6 or 5 ) button to scroll to 1YES or 2NO . WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cann...
Page 34 - Default Setting; all the settings in the programmable menu; Visual Indicators; Base
Default Setting As you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings. From the Handset Setup Menu: 1. Press the CALLER ID-VOLUME ( 6 or 5 ) button to scroll to the DEFAULT SETTING sub-menu. . P...
Page 35 - VMWI / Visual Ringer Indicator on Handset; IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator; Speakerphone Operation; NOTE: If you are using the speakerphone, remain close to handset; Making a Call; the delete/intercom/conf button until all of the digits are erased.
5 VMWI / Visual Ringer Indicator on Handset IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator (VMWI) feature, you must subscribe to this service from your phone company. The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider. ...
Page 36 - Answering Calls; NOTE: Adjust the handset volume by pressing the; Call Timer
6 Answering Calls 1. When the phone rings, press the SPEAKER button on the handset . - OR - Pick up the handset and press the TALK button. . When finished, press END/cancel to hang up. NOTE: Adjust the handset volume by pressing the CALLER ID-VOLUME ( 6 or 5 ) button during a call. Ignore The Incomi...
Page 37 - Last Number Redial; NOTE: You may choose from three last dialed numbers.; Exit
7 Flash/Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID...
Page 38 - Paging All Handsets from a Handset; Paging from the Base/Group Page
8 Page The page feature helps you locate a misplaced handset . To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual. Handset to Handset Paging (applicable only with additional handsets) 1. Ma...
Page 39 - Mute; Receiver Volume Control; Making an Intercom Call
9 Mute To have a private, off-line conversation, use the MUTE feature. The party on the telephone line cannot hear you, but you can hear them. 1. Press the mute/menu OK button. The handset display shows MUTE ON . . Press the mute/menu OK button to cancel and return to your phone conversation. Receiv...
Page 40 - Receiving an Intercom Call; Receiving an Incoming Call During an Intercom Call
0 . Wait for the person at the receiving handset to press the delete/intercom/conf button. NOTE: If the receiving handset does not answer within two minutes, the intercom call is automatically canceled. The originating handset displays NO ANSWER . 5. When finished, press the END/cancel button or del...
Page 41 - Transferring External Calls to Other Handsets
1 Two-Way Calling 1. During an external call, press the delete/intercom/conf button, and use the touch-tone pad to enter the handset number you want to call. NOTE: The receiving handset presses the delete/intercom/conf button to answer the intercom call. Both intercom users may speak privately. The ...
Page 42 - IMPORTANT: In order to use this unit’s Caller ID features, you must; Call Waiting Caller ID
. When the receiving handset connects, press the TALK or SPEAKER button on the originating handset to transfer the call. -OR- . Press the TALK or SPEAKER button on the originating handset to transfer the call. If the receiving handset does not answer within 0 seconds, the originating handset rings b...
Page 43 - Receiving CID Records; Reviewing CID Records
Receiving CID Records When you receive a call, the Caller ID information is transmitted between the first and second ring. The Caller ID information appears on the display while the phone rings, giving you a chance to monitor the information and decide whether or not to answer the call. Storing CID ...
Page 45 - Deleting All CID Records; NOTE: Press the END/cancel button to return to the standby mode; Answering System Operation; Message Counter Indicator; NOTE: While the messages are playing, the message counter will
5 Deleting All CID Records 1. Make sure the phone is OFF (not in TALK mode). . Use the CALLER ID-VOLUME ( 6 or 5 ) button to display any Caller ID record. . Press and hold the delete/intercom/conf button until DELETE ALL? shows in the display. . Press delete/intercom/conf button to erase all of the ...
Page 46 - Leaving a Message/Memo; NOTE: Maximum recording time for memo is 3 minutes.; Screening Calls from the Base; TIP: Make sure the volume on the base is set loud enough to hear; Message Playback
6 NOTE: The maximum recording time for each message is 3 minutes and the total recording time of this unit is 12 minutes. Leaving a Message/Memo Use the memo feature to leave a message.1. Press and hold the memo button.. Begin speaking after you hear “ RECORD MESSAGE ” and start tone. . Release the ...
Page 48 - Remote Access; Cordless Handset; Screening Calls from the Handset; When the answering system picks up:
8 Remote Access You may access the answering system with the cordless handset or from any tone-dial compatible telephone. Cordless Handset Use the corresponding handset keys just like you would use the base buttons (see “Answering System Setup”). The button functions are located on the handset above...
Page 49 - Memory Full; NOTE: The unit also answers after the 10th ring if it is turned off. To
9 Accessing the Answering System from Another Location You can access your answering system from any touch-tone phone by entering your -digit security code during the playing of outgoing announcement or after you hear the outgoing announcement .1. Dial the telephone number to which the answering sys...
Page 50 - Belt Clip and Optional Headset; Connecting the Belt Clip; Connecting an Optional Headset to the Handset; Changing the Battery; CAUTION: To reduce the risk of fire or personal injury, use only; Allow the handset
50 Belt Clip and Optional Headset Connecting the Belt Clip 1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset . . Snap the ends of the belt clip into place. Connecting an Optional Headset to the Handset Each handset can be used with an optional h...
Page 51 - Battery Safety Precautions; Nickel-metal Hydride; Display Messages; ANSWERER REMOTE ACCESS
51 Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User ’s Guide. • Keep...
Page 53 - Answering System Display Messages
5 NEW CALL XX XX represents the number of new CID records not reviewed. NO CALLS Indicates there are no CID records in memory. NO USER MEMORY Indicates the memory location contains no user memories and the user is trying to mark a specific user record for VIP MELODY. OUT OF RANGE May indicate handse...
Page 54 - Handset Sound Signals; Troubleshooting Guide; Telephone Solutions
5 Handset Sound Signals Signal Meaning A long warbling tone Signals an incoming call (with ringer on)Three short beeps Page signal (several times)One beep every 7 seconds Low battery warning Troubleshooting Guide Telephone Solutions No dial tone• Check or repeat installation steps: Make sure the bas...
Page 55 - Caller ID Solutions
55 You experience static, noise, or fading in and out• The handset may be out of range of the base. Move closer to base.• Make sure base is not plugged into an electrical outlet with another household appliance. If necessary, relocate the base. • Charge the battery (for 16 hours).Unit beeps• Clean t...
Page 56 - Battery Solutions; Answering System Solutions
56 Battery Solutions If you experience any of the following problems, even after recharging the battery, you may need to replace the battery pack:• Short talk time• Poor sound quality• Limited range• Charge indicator fails to turn on Answering System Solutions Can’t hear messages, beep, etc.• Adjust...
Page 58 - Warranty Assistance; Manager, Consumer Relations; Limited Warranty
58 Warranty Assistance If trouble is experienced with this equipment , for warranty information, please contact customer service at 1-800-448-0329 . If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is res...
Page 59 - What your warranty covers:; For how long after your purchase:; What your warranty
59 What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 5 days from date of shipment to the rental firm, whichever comes first .) What we will do: •...
Page 61 - Accessory Information
61 DESCRIPTION MODEL NO. Handset Replacement Battery 5-2814 AC Power adaptor 5-2812 Belt Clip 5-2813 Headset 5-2425 Accessory Handset w/Charge Cradle 28801 Accessory Information To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376 . A shipping and hand...
Page 62 - Index
6 Index A Accessing the Answering System from Another Location 9 Accessory Information 61 Add Records Advanced Intercom Features 0 Answerer 16 Answerer 5 Answering Calls 6 Answering System Display Messages 5 Answering System Operation 5 Answering System Setup 16 Answering System Solutions 56 Area Co...
