Fujitsu DL3750+/3850+ - Manual

User's Manual iii Energy Saving As an ENERGY STAR® Partner, FUJITSU ISOTEC LIMITED has deter- mined that this product meets the ENERGY STAR® guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the u...

User's Manual iv The contents of this manual may be revised without prior notice and without obligation to incorporate changes and improvements into units already shipped. Every effort has been made to ensure that the information included here is complete and accurate at the time of publication; how...

User's Manual v ABOUT THIS MANUAL Thank you for buying the Fujitsu DL3750+/3850+ dot matrix printer. You can expect years of reliable service with very little maintenance. This manual explains how to use your printer to full advantage. It is written for both new and experienced printer users. This m...

User's Manual vi ORGANIZATION This manual is organized as follows: Quick Reference summarizes everyday printer operations. After you become familiar with the printer, use this section as a memory aid. Chapter 1, Introduction, introduces the printer and identifies key features and options that enhanc...

User's Manual vii At the end of this manual, you will find several appendixes, a glossary, and an index. Appendix A gives order numbers for printer supplies, options, and publications. Other appendixes provide additional technical information about the printer. Special information, such as warnings,...

User's Manual viii TABLE OF CONTENTS Quick Reference ................................................ QR-1 CHAPTER1 INTRODUCTION Features ..................................................................... 1–1Options ....................................................................... 1–2 CHAPT...

Maintenance User's Manual ix USING CONTINUOUS FORMS ................................. 3–8 Positioning the Paper Stack ................................... 3–9Loading Continuous Forms .................................. 3–10Adjusting the left margin ...................................... 3–11Adjusting ...

User's Manual x CHAPTER5 USING SETUP MODE How to Use This Chapter ............................................ 5–1Entering Setup Mode .................................................. 5–2Overview of Setup Mode ............................................. 5–4 Setup Mode Example .......................

Maintenance User's Manual xi CHAPTER6 MAINTENANCE Cleaning ...................................................................... 6–1 Cleaning and Vacuuming the Printer ...................... 6–1Cleaning the Platen and Exit Rollers ...................... 6–3 Replacing the Ribbon .......................

User's Manual xii APPENDIX D INTERFACE INFORMATION Parallel Interface ........................................................ D–1 Compatible Mode .................................................. D–2Nibble Mode .......................................................... D–4Data Transmission Timing ...

QUICK REFERENCE User's Manual QR-1 Quick Reference Introduction Setting Up Paper Handling Printing Setup Mode QUICK REFERENCE Quick Reference is written for experienced users — users who are familiar with how the printer works, but who may need to refresh their memory occasionally. Only the printer’...

QUICK REFERENCE QR-2 User's Manual Printer Operations (Normal Mode) √ : Operation can be performed when the printer is in this state. — : Operation cannot be performed when the printer is in this state. N/A : Does not apply. Operation Clear print buffer Eject single sheets Enter normal mode Enter se...

1-1 INTRODUCTION User's Manual Quick Reference Introduction Setting Up Paper Handling Printing Setup Mode 1 INTRODUCTION Congratulations on purchasing this printer. This printer is a compact, versatile printer that offers maximum compatibility with today’s software packages and personal computers. T...

1-2 INTRODUCTION User's Manual • Multiple fonts. The printer has nineteen resident fonts: Ten bit-map fonts -- Courier 10, Pica 10, Prestige Elite 12, Boldface PS, OCR-B 10, OCR-A 10, Correspondence, Compressed, Draft, and High-speed Draft and nine outline fonts -- Timeless, Nimbus Sans, and Courier...

SETTING UP User's Manual 2-1 Quick Reference Introduction Setting Up P aper Handling Printing Setup Mode 2 SETTING UP Your new printer is easy to install and set up. This chapter tells you how to set up the printer and start printing right away. If this is your first printer, you should read the ent...

SETTING UP 2-2 User's Manual √ Do not expose the printer to extremes of temperature and humidity. √ Use only the power cord supplied with the printer or recommended by your dealer. Do not use an extension cord. √ Do not plug the printer into a power outlet that is shared with heavy industrial equipm...

SETTING UP User's Manual 2-3 Quick Reference Introduction Setting Up P aper Handling Printing Setup Mode UNPACKING THE PRINTER Unpack the printer as follows: 1. Open the carton and remove the printer and its components. Make sure that you have all of the items shown below. Note that the power cord s...

SETTING UP 2-4 User's Manual 2. Carefully examine each item for damage. Report any problems to your dealer or shipping agent. 3. Place the printer where you plan to use it. 4. Remove the tapes securing the front cover, ejection cover, and back cover. Open the front cover and remove the shipping rest...

SETTING UP User's Manual 2-5 Quick Reference Introduction Setting Up P aper Handling Printing Setup Mode Checking Options and Supplies The following options and supplies, if ordered, are shipped separately: • LAN card (user installable option) • Extra monochrome ribbon cartridge The RS-232C serial i...

SETTING UP 2-6 User's Manual ASSEMBLING THE PRINTER This section explains how to install the cut sheet stand and ribbon cartridge. Installing the Cut Sheet Stand The cut sheet stand enables smooth feeding of both single sheets and continu- ous forms. Install the cut sheet stand as described below: 1...

SETTING UP User's Manual 2-7 Quick Reference Introduction Setting Up P aper Handling Printing Setup Mode 3. Hold the cut sheet stand at an angle over the top of the printer. Slide the mounting pins into the long, front grooves of the notches. This is the cut sheet stand's up position, used for print...

SETTING UP 2-8 User's Manual CAUTION Do not turn the ribbon feed knob in counterclockwise direction. 4. Verify that the power to the printer is off. (Make sure that the circle mark on the power switch is pressed.). Installing the ribbon cartridge 5. Move the paper thickness lever to the D position. ...

SETTING UP 2-10 User's Manual GETTING ACQUAINTEDWITH YOUR PRINTER Now that your printer is assembled, take a moment to become familiar with its major parts. Looking at the printer from the front right side, you can see the parts of the printer shown in the figure below. Printer components (front and...

SETTING UP User's Manual 2-11 Quick Reference Introduction Setting Up P aper Handling Printing Setup Mode Looking at the printer from the back with the cut sheet stand and back cover removed, you can see the following parts of the printer: Ejection cover Interfaceconnector Paper select lever Powerco...

SETTING UP 2-12 User's Manual Connecting the power cord 3. Make sure that the power cord is securely connected. 4. Turn on the power by pressing the side marked “1” on the power switch. Within a few seconds, the POWER indicator on the printer control panel will light, the print head will move to its...

SETTING UP User's Manual 2-13 Quick Reference Introduction Setting Up P aper Handling Printing Setup Mode TESTING THE PRINTER(OFFLINE) At this point, load paper and run the printer self-test. The self-test checks printer performance and print quality before you connect the printer to the computer. U...

SETTING UP 2-14 User's Manual 2. Raise the cut sheet stand. Move the left paper guide all the way to the right. Insert the sheet of paper into the cut sheet stand. Letter or A4 size paper, inserted lengthwise (portrait mode) with this setting, will not result in clipping. Adjust the right paper guid...

SETTING UP User's Manual 2-15 Quick Reference Introduction Setting Up P aper Handling Printing Setup Mode Starting the self-test 3. Allow printing to continue for a dozen or more lines of repeat printing. To stop printing, press the TEAR OFF button. Manually turn the platen knob clockwise to remove ...

SETTING UP 2-16 User's Manual • Insert a new sheet of paper into the cut sheet stand. Turn the platen knob to manually advance the paper until the top edge has moved past the paper bail rollers. • Press the TEAR OFF button to restart printing. If the print quality remains poor, turn off the printer ...

SETTING UP User's Manual 2-19 Quick Reference Introduction Setting Up P aper Handling Printing Setup Mode CONNECTING THE PRINTERTO YOUR COMPUTER Your printer supports one of the following interface options: • Centronics parallel interface only • Centronics parallel interface+RS-232C serial interface...

SETTING UP 2-20 User's Manual Shutter Connecting the Interface Cable To connect the interface cable: 1. Turn off both the printer and the computer. 2. Pull the shutter on the left side of the printer upward as far as it will go. Opening the shutter NOTE Removing and Attaching the Shutter When use of...

SETTING UP User's Manual 2-21 Quick Reference Introduction Setting Up P aper Handling Printing Setup Mode Removing the shutter 1. Open the shutter. 2. Gently push the back end of the shutter toward the front of the printer. 3. While holding the shutter in the position described in step 2, rotate it ...

SETTING UP 2-22 User's Manual NOTE The LAN interface is a user add-on option. When installing a LAN card, remove the two screws securing the cover and remove the cover. Then insert the LAN card and reattach the cover with the two screws removed earlier. For details, refer to the Online Manual that c...

SETTING UP 2-24 User's Manual To select an emulation, proceed as follows: 1. Turn the printer on and load a sheet of paper. To change a single printer setting, such as the emulation, you can use a single sheet paper. To change several printer settings as described in Chapter 5, you must load continu...

SETTING UP 2-26 User's Manual 5. Exit MENU1. Press the ONLINE button to exit the MENU1 function and reprint the <<FUNCTION>> menu. 6. Exit setup mode to save the emulation. To exit setup mode and save the new emulation, make sure that the red cursor is positioned under SAVE & END. Th...

SETTING UP 2-28 User's Manual Using MS-DOS to Specify Serial Interface Settings For an IBM PC or compatible device, use the following MS-DOS MODE commands to set the computer serial settings to match the printer factory settings: MODE COM1:9600,N,8,1,P MODE LPT1:=COM1 To activate these settings when...

SETTING UP User's Manual 2-29 Quick Reference Introduction Setting Up P aper Handling Printing Setup Mode A printer driver is required for using the printer in a Windows environment. Special printer drivers for Windows 95, 98, Me, NT 4.0, XP, and 2003 are provided with the DL3750+/3850+ printer. For...

User's Manual PAPER HANDLING 3-1 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode PAPER HANDLING This chapter explains how your printer uses paper. Topics covered are: • Selecting paper • Overview of paper operations • Adjusting for paper thickness • Using single sheets •...

PAPER HANDLING User's Manual 3-2 OVERVIEW OF PAPEROPERATIONS The following levers and buttons are used in paper handling: • Paper select lever at the top left corner of the printer • Paper thickness lever at the top right corner of the printer • LF/FF, TEAR OFF, LOAD, and MENU buttons on the control...

User's Manual PAPER HANDLING 3-3 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Lever/Button Purpose Action LF/FF Form feed Press and hold LF/FF to execute a form feed. Continuous forms are fed forward by one page. Single sheets are ejected. Line feed Press LF/FF within...

PAPER HANDLING User's Manual 3-4 ADJUSTING FOR PAPERTHICKNESS The printer can handle paper of different thicknesses, including multipart forms with up to five parts (original plus four copies). For details on paper thickness specifications, see Appendix B. The paper thickness lever, located at the t...

User's Manual PAPER HANDLING 3-5 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode USING SINGLE SHEETS This section describes how to load paper in the cut sheet stand. The cut sheet stand allows paper to be loaded manually, one sheet at a time. Loading a Single Sheet of Pa...

PAPER HANDLING User's Manual 3-6 Preparing to load a sheet of paper 5. Insert a sheet of paper into the cut sheet stand. Make sure that the bottom edge of the paper engages snugly with the platen. Adjust the right paper guide. Left margin(minimum) 2. If necessary, reset the paper thickness lever. (S...

User's Manual PAPER HANDLING 3-7 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Loading a sheet of paper 7. Place the printer online. Print a sample page and check the page margins. Make the following adjustments, as necessary: • Horizontal alignment. Readjust the paper...

PAPER HANDLING User's Manual 3-8 USING CONTINUOUSFORMS Ejecting Single Sheets If you print using software, each sheet is ejected automatically when the end of the printed page is reached. To manually eject sheets of paper, use either of the following methods: • Press and hold down the LF/FF button t...

User's Manual PAPER HANDLING 3-9 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Positioning the Paper Stack Place the stack of continuous forms paper directly below the rear of the printer. After the paper is installed in the printer, the paper path should look like thi...

PAPER HANDLING User's Manual 3-10 Loading Continuous Forms This section explains how to use continuous forms. The tractor unit pushes continuous forms. To load continuous forms paper: 1. Make sure that the printer is turned on. Remove any single- sheet paper from the printer. 2. If necessary, readju...

User's Manual PAPER HANDLING 3-11 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode 4. Release the tractor locking levers by pulling them up. Open the tractor paper holders. See the following figure. 5. Position the right tractor (as seen from the rear of the printer). Pus...

PAPER HANDLING User's Manual 3-12 6. Fit the paper feed holes onto the left and right tractor pins. Adjust the left tractor (as seen from the rear of the printer) to the width of the form. Close the paper holders. 7. Pull the left tractor (as seen from the rear) to stretch the paper taut. Push the l...

User's Manual PAPER HANDLING 3-13 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode NOTE When you use continuous forms, make sure that the edges of both left and right paper guides do not touch the paper. Slide both paper guides flush against the ends of both sides. Adjust...

PAPER HANDLING User's Manual 3-14 Unloading Continuous Forms To unload continuous forms: 1. Make sure that the paper select lever is set to the rear position. 2. Press the LOAD button. The continuous forms paper is retracted to the park position. If the paper cannot be retracted in one operation, co...

User's Manual PAPER HANDLING 3-15 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Tearing off continuous forms 3. Press any button to retract the forms back to the top-of-form position. Tearing Off Continuous Forms Your printer has a special “tear-off edge” that allows y...

PAPER HANDLING User's Manual 3-16 Line Feed/Form Feed Use the line feed/form feed function to move paper forward. This function is valid when the printer is online or offline. Pressing and holding down the LF/ FF button feeds one sheet of paper. Pressing the LF/FF button once advances the paper one ...

User's Manual PAPER HANDLING 3-17 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode SWITCHING PAPER TYPES If you have more than one type of job, it is often necessary to switch between continuous forms and single sheets. This section explains how to switch between paper ty...

PAPER HANDLING User's Manual 3-18 Switching to Continuous Forms To switch from single sheets to continuous forms: 1. If a sheet of paper is loaded, remove the paper by turning the platen knob or pressing and holding down the LF/FF button. CAUTION Failure to remove paper may cause a paper jam. 2. Mov...

User's Manual PAPER HANDLING 3-19 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Envelopes When printing envelopes, use the cut sheet stand or the manual feed slot. Note the following: • Set the paper thickness lever to best accommodate envelope thickness. • When loadin...

PRINTING PRINTING User's Manual 4-1 Quick Reference Introduction Setting Up Paper Handling Printing Setup Mode CHAPTER 4 PRINTING This chapter describes the following everyday printing operations: • Selecting print features • Starting, stopping, or resuming printing • Removing printed pages • Cleari...

PRINTING 4-2 User's Manual Using Commercial Software Many commercial software packages offer a wide variety of print features, including some features that are not supported by this printer. For example, software often provides a wider range of font sizes than the printer can accommodate. Software a...

PRINTING PRINTING User's Manual 4-3 Quick Reference Introduction Setting Up Paper Handling Printing Setup Mode Selecting MENU1 or MENU2 When you first turn the printer on, MENU1 is selected. To change to MENU2 or back to MENU1, proceed as follows: 1. Press the ONLINE button to place the printer offl...

PRINTING 4-4 User's Manual Table 4.1 MENU1 and MENU2 Settings Default Settings For easy reference, check ( √ ) or record your default settings in the space below. Setting Print Feature MENU1 MENU2 Emulation Fujitsu DPL24C PLUS IBM Proprinter XL24E Epson ESC/P2 Font Courier 10 Prestige Elite 12 Compr...

PRINTING PRINTING User's Manual 4-5 Quick Reference Introduction Setting Up Paper Handling Printing Setup Mode 3. Press the ONLINE button to return online. You are ready to print using the selected menu. Starting Printing Before you start to print, make sure that paper is loaded. Also, verify that t...

PRINTING 4-6 User's Manual Printing the remaining lines on a page This method is convenient to continue printing under the paper-out condition. 1. Press the ONLINE button. The printer returns to online mode, prints or feeds one line, and the PAPER OUT indicator lights up again. 2. Repeat this proced...

PRINTING PRINTING User's Manual 4-7 Quick Reference Introduction Setting Up Paper Handling Printing Setup Mode Resuming after an Area Over warning The printer senses the left and right edges of paper and stores their positions when the paper is loaded. If your software will print data past either ed...

PRINTING 4-8 User's Manual CLEARING THE PRINTBUFFER This section describes the best methods for removing single sheets or continuous forms paper after printing. Removing Single Sheets When you print using software, the printer automatically ejects each sheet of paper when the end of the printed page...

Setup Mode USING SETUP MODE User's Manual 5-1 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode 5 USING SETUP MODE Your printer has two modes: normal and setup. Normal mode is used for everyday printer opera- tions and is explained in Chapters 3 and 4. Setup mode serves tw...

Setup Mode USING SETUP MODE User's Manual 5-3 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode 3. Press the TEAR OFF and ONLINE buttons simultaneously until the printer beeps. Initial printout in setup mode Entering setup mode If you do not hear a beep or hear an alarm be...

USING SETUP MODE User's Manual 5-4 Select Function SAVE & END Exits setup mode and saves any changes made while in setup mode. MENU1 and Assigns print features to MENU1 and MENU2 MENU2 on the printer control panel. HARDWRE Changes the printer hardware options. ADJUST Changes the print position a...

USING SETUP MODE User's Manual 5-6 To select an option from the <item> menu: 1. Repeatedly press the LOAD button or the LF/FF button to position the red cursor on the plastic print guide under the option you require. 2. Press the MENU button to select the option. The printer prints the next it...

Setup Mode USING SETUP MODE User's Manual 5-7 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Summary of setup mode

Setup Mode USING SETUP MODE User's Manual 5-9 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Points to Remember • Load continuous forms paper before entering setup mode. In setup mode, the LF/FF button cannot be used to feed paper. To adjust the line position of paper i...

Setup Mode USING SETUP MODE User's Manual 5-11 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode *1 LOADTIM is printed after this line when AUTO option is selected forCUTLOAD. Printout of factory defaults using LIST (*1)

USING SETUP MODE User's Manual 5-12 MENU1 EMULATE The emulation selected on the printer must be the same as the emulation selected in your software. If you selected an emulation when you set up the printer (Chapter 2), you do not need to change the EMULATE option unless you want to change to a diffe...

Setup Mode USING SETUP MODE User's Manual 5-13 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Table 5.2 Required Options (Cont.) HARDWRE FORMAT If you have a serial interface, the serial BAUD-RT interface options selected on the printer PROTOCL must be the same as the s...

USING SETUP MODE User's Manual 5-14 CHANGING MENU1 ANDMENU2 OPTIONS The MENU1 and MENU2 functions allow you to change the print options assigned to MENU1 and MENU2 on the printer control panel. In normal (nonsetup) mode, you can easily switch between the menus for printing, as described in Chapter 4...

Setup Mode USING SETUP MODE User's Manual 5-15 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Table 5.3 MENU1 and MENU2 Items and Options NOTES:• Underlined options are the factory defaults.• Asterisks identify items and options that differ for the IBM XL24E and Epson E...

USING SETUP MODE User's Manual 5-16 Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES:• Underlined options are the factory defaults.• Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. <FONT> TI...

USING SETUP MODE User's Manual 5-26 MENU1 andMENU2 Items Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES:• Underlined options are the factory defaults.• Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the t...

Setup Mode USING SETUP MODE User's Manual 5-27 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode 3. Select an emulation. Repeatedly press the LOAD button or the LF/FF button to position the cursor under the emulation you require. Then do either of the following: • Press th...

USING SETUP MODE User's Manual 5-28 NOTE Whenever you select a new emulation, all MENU1 or MENU2 options are reset to the factory defaults for that emulation. 4. If necessary, change the other MENU1 or MENU2 options. Press the LOAD button or the LF/FF button to move the cursor to the option you want...

Setup Mode USING SETUP MODE User's Manual 5-29 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode CHANGING HARDWAREOPTIONS The HARDWRE function defines the printer’s hardware operating condi- tions. If you are using the optional RS-232C serial interface, the serial interfac...

USING SETUP MODE User's Manual 5-34 Procedure To change the printer’s hardware options, make sure that continuous forms are loaded and then proceed as follows: 1. Enter setup mode. Press the TEAR OFF button and the ONLINE button simultaneously until the printer beeps. Wait for the printer to stop pr...

Setup Mode USING SETUP MODE User's Manual 5-35 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode 6. Do either of the following: • Select another function, or • Exit setup mode, saving your changes. For details on other functions, see the other sections in this chapter. To ...

USING SETUP MODE User's Manual 5-36 Table 5.5 ADJUST Items and Options NOTE: Underlined options are the factory defaults. <CNT-ORG> Sets the top-of-form for continuous forms in increments of 1/6 inch(4.2 mm) from the physical top ofthe page. 1/6 IN The default is recommended if 1.8/6 IN your t...

USING SETUP MODE User's Manual 5-38 Table 5.5 ADJUST Items and Options (Cont.) ADJUST Items <==END==> Indicates the end of theADJUST item list. PressMENU to print the first item,which is <CNT-ORG>. Press TEAR OFF to print the last item, which is <CUTADJL>. Press ONLINE to reprint t...

USING SETUP MODE User's Manual 5-40 CHANGINGCONFIGURATION OPTIONS 5. Exit setup mode, saving the top-of-form setting. Make sure that the red cursor is positioned beneath SAVE & END, then press the MENU button or the TEAR OFF button. 6. Check the top-of-form setting. Load your paper and check the...

Setup Mode USING SETUP MODE User's Manual 5-41 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Table 5.6 CONFIG Items and Options (Cont.) NOTE: Underlined options are the factory defaults. <TEARPOS> Tearoff position. VISIBLE Select this option when your software po...

USING SETUP MODE User's Manual 5-42 Table 5.6 CONFIG Items and Options (Cont.) NOTE: Underlined options are the factory defaults. CONFIG Items Options Description <TEAR-EN> In some application programs, data (continued) transfer may stop temporarily due to internal processing. This setting can...

USING SETUP MODE User's Manual 5-44 Table 5.6 CONFIG Items and Options (Cont.) NOTE: Underlined options are the factory defaults. CONFIG Items Options Description <CONT-PE> Detection of end of continuous forms. TRACTOR Paper end is detected by the sensor onthe tractor unit.Paper-end unprinted ...

Setup Mode USING SETUP MODE User's Manual 5-49 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode RESETTING DEFAULTS This section describes how to reset the printer’s power-on defaults, all of the factory defaults, or the factory defaults only for MENU1 and MENU2. Resetting...

USING SETUP MODE User's Manual 5-50 <<FUNCTION>> SAVE&END MENU1 MENU2 HARDWRE ADJUST CONFIG DEFAULT LIST SELF-TST HEX-DUMP V-ALMNT 1. Enter setup mode. Press the TEAR OFF button and the ONLINE button simultaneously until the printer beeps. Wait for the printer to stop printing and ch...

Setup Mode USING SETUP MODE User's Manual 5-51 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Printing the Self-Test The SELF-TST function prints test pages to check how the printer operates independently of your computer. The self-test does not check the interface betw...

USING SETUP MODE User's Manual 5-52 2. Select the SELF-TST function. Repeatedly press the LOAD button or the LF/FF button to position the red cursor under SELF-TST, and then press the MENU button or the TEAR OFF button. The printer selects SELF-TST and starts printing. A short help menu is printed a...

USING SETUP MODE User's Manual 5-54 Sample hex dump 4. Exit the HEX-DUMP function. Exit the HEX-DUMP function in either of the following ways: • To remain in setup mode, press the LF/FF button. The <<FUNC- TION>> menu is then reprinted. For details on other functions, see other sections ...

Setup Mode USING SETUP MODE User's Manual 5-55 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Checking Vertical Print Alignment (V-ALMNT) The V-ALMNT function corrects the vertical character displacement that sometimes occurs with bidirectional printing. Characters prin...

USING SETUP MODE User's Manual 5-56 2. Select the V-ALMNT function. Repeatedly press the LOAD button or the LF/FF button to position the red cursor under V-ALMNT, then press the MENU button or the TEAR OFF button to select the V-ALMNT function. The printer prints the help menu then starts printing r...

Setup Mode USING SETUP MODE User's Manual 5-57 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Correct vertical print alignment The following flowchart shows how setup mode is organized for the Fujitsu DPL24C PLUS emulation. Differences in the IBM Proprinter XL24E and Ep...

USING SETUP MODE User's Manual 5-58 DPL24C PLUS ORGANIZATION This menu is not displayed on the DL3750+ printer.

USING SETUP MODE User's Manual 5-60 Differences in IBM Proprinter XL24E Emulation In the IBM Proprinter XL24E emulation, MENU1 and MENU2 differ from the DPL24C PLUS emulation in the following ways: • The following options are different: CHAR-W: NORMAL * 2 TIMES CHAR-H: NORMAL * 2 TIMES ATTRIB: NONE ...

Setup Mode USING SETUP MODE User's Manual 5-61 Quick Reference Introduc- tion Setting Up Paper Handling Printing Setup Mode Differences in Epson ESC/P2 Emulation In the Epson ESC/P2 emulation, MENU1 and MENU2 differ from the DPL24C PLUS emulation in the following ways: • The ZEROFNT and LF-CODE item...

USING SETUP MODE User's Manual 5-62 The preceding sections describe offline setup mode. This section introduces online setup mode. The tedious task of setting up printer features one-by-one from the control panel and printing and checking the desired options on paper can be avoided by using online s...

Maintenance User's Manual 6-1 MAINTENANCE MAINTENANCE Your printer requires very little care. Occasional cleaning and replacement of the ribbon cartridge are all that is required. Lubrication of the printer is not usually necessary. If the print head carriage does not move smoothly back and forth, c...

User's Manual 6-2 MAINTENANCE 3. Use a soft, damp cloth to wipe the exterior of the printer, including the covers and separator. A mild detergent may be used. CAUTION Do not use solvents, kerosene, or abrasive cleaning materials that may damage the printer. 4. Open the front cover of the printer and...

Maintenance User's Manual 6-3 MAINTENANCE Cleaning the Platen and Exit Rollers Clean the platen and rollers about once a month to remove excess ink. Use the platen cleaner recommended by your supplier and proceed as follows: 1. Apply a small amount of platen cleaner to a soft cloth. Avoid spilling p...

User's Manual 6-4 MAINTENANCE Removing the ribbon cartridge Print guide Print head 3. Move the paper thickness lever to position D. Paper thickness lever 4. To remove the ribbon cartridge, press the ribbon release levers located on either side of the cartridge and carefully lift the cartridge out of...

Maintenance User's Manual 6-5 MAINTENANCE CAUTION Do not turn the ribbon feed knob in counterclockwise direction.. 6. Verify that the power to the printer is off. (Make sure that the circle mark on the power switch is pressed.). Installing the ribbon cartridge 7. Move the paper thickness lever to th...

User's Manual 6-6 MAINTENANCE 9. Align the print head position with the dot mark (green) on the printer ejection cover. Dot mark (green) WARNING Avoid touching the print head while using or immediately after using the printer, as doing so may lead to burns. Wait until the print head cools down befor...

Maintenance User's Manual 6-7 MAINTENANCE Head lock wire REPLACING THE PRINTHEAD The print head is easy to replace. CAUTION The print head may be hot if you have been printing recently. To remove the print head: 1. Turn off the printer. 2. Open the front cover of the printer and remove the ribbon ca...

User's Manual 6-8 MAINTENANCE To install the print head: 1. Carefully fit the mounting guide grooves of the print head on the locating studs on the carriage. 2. Push the print head into the connector and hook the wire into place in the reverse order of removal.

User's Manual 7-1 Trouble- shooting TROUBLE-SHOOTING TROUBLE-SHOOTING Your printer is extremely reliable, but occasional problems may occur. You can solve many of these problems yourself, using this chapter. If you encounter problems that you cannot resolve, contact your dealer for assistance. This ...

TROUBLE-SHOOTING 7-2 User's Manual Table 7.1 Print Quality Problems and Solutions Problem Solution Printing is too Make sure that the ribbon cartridge is light or too dark. properly installed and that the ribbon feeds smoothly. Make sure that the paper thickness lever is set for thethickness of your...

TROUBLE-SHOOTING 7-6 User's Manual Tips for clearing a jammed sheet from the printer If a sheet of paper is jammed between the print head and the platen and cannot be removed, clear it as follows: 1. Turn off the printer and disconnect the power cord from the recepta- cle. 2. Push up the locking lev...

User's Manual 7-7 Trouble- shooting TROUBLE-SHOOTING Operating Problems If any of the errors listed in Table 7.3 occurs, the PAPER OUT LED lights up, and an alarm beeps, and the printer goes offline. In such cases, the buttons on the control panel can be used in the same manner as those when the pri...

User's Manual 7-9 Trouble- shooting TROUBLE-SHOOTING Printer Failures A user cannot generally resolve a problem involving defective printer hardware. On detecting a fatal error, the printer will: • Stop printing • Beep four times • Turn the ONLINE indicator off • Blink the PAPER OUT indicator (see T...

TROUBLE-SHOOTING 7-10 User's Manual The printer diagnostic functions are SELF-TST, HEX-DUMP, and V-ALMNT. • SELF-TST tells you whether the printer hardware is functioning correctly. If the printer hardware is functional, any problems you are having are probably caused by incorrect printer settings, ...

User's Manual 8-1 INSTALLING OPTIONS Options INSTALLING OPTIONS The installaion of options allows you to expand the capabilities of your printer. Options available for the printer include: • LAN card • RS-232C serial interface board The LAN card is a uset installable option, but can be installed onl...

User's Manual A-1 Supplies SUPPLIES AND OPTIONS This appendix lists the supplies and options available for the printer. Contact your dealer for information on ordering any of these items. Supplies Order Number Ribbon cartridges Black ribbon CA02374-C104 Ribbon subcassette Black ribbon CA02374-C204 P...

PRINTER AND PAPER SPECIFICATIONS B-2 User's Manual FUNCTIONALSPECIFICATIONS Print method Impact dot matrix with a 0.2 mm, 24-wirehead Print direction Bidirectional logic-seeking or unidirectionalseeking Character cell Horizontal x vertical Letter (10 cpi): 36 x 24 dots Letter (12 cpi): 30 x 24 dots ...

User's Manual B-3 PRINTER AND PAPER SPECIFICATIONS Specifications Paper length By software Programmable in one line or inch increments in all emulations By control panel Depends upon emulations. Default is 11 inches for all emulations. DPL24C+/XL24E: 3, 3.5, 4, 5, 5.5, 6, 7, 8, 8.5, 11, 11.6, 12, 14...

PRINTER AND PAPER SPECIFICATIONS B-4 User's Manual Fonts Resident Eighteen fonts available Bit map: Courier 10, Pica 10, OCR-B 10, OCR-A 10, Prestige Elite 12, Boldface PS, Correspond- ence, Compressed, Draft, and High-speed Draft Outline: Courier, Timeless, and Nimbus Sans ®; each in normal, bold, ...

PRINTER AND PAPER SPECIFICATIONS B-6 User's Manual PAPER SPECIFICATIONS Print Area This section illustrates the recommended print area for single sheets and continuous forms. Print area for single sheets May be decreased to 4.23 mm (1/6 inch).However, line spacing may be uneven. May be decreased to ...

User's Manual B-7 PRINTER AND PAPER SPECIFICATIONS Specifications Print area for continuous forms Print area May be decreased to 4.23 mm (1/6 inch).However, line spacing may be uneven. Perforation 5.08 mm or more (0.2 inch or 102 mm (4 inches) or more Paper end 25.4 mm (1 inch) Print area may be off...

PRINTER AND PAPER SPECIFICATIONS B-8 User's Manual Paper Thickness Paper thickness is given by the weight of the paper in either grams per square meter (g/m 2 ) or in pounds per bond (lbs/bond). The following table shows the allowable paper thickness for one-part paper or for each sheet of multipart...

User's Manual B-9 PRINTER AND PAPER SPECIFICATIONS Specifications Type of Paper Number of Parts Thickness Carbon-backed Do not use in high humidity environments. Top 40-64 g/m 2 (34-55 kg or 11-17 lb) Bottom 40-81 g/m 2 (34-70 kg or 11-22 lb) Top 40-64 g/m 2 (34-55 kg or 11-17 lb) Middle 40-64 g/m 2...

C-1 User's Manual COMMAND SETS Command Sets C COMMAND SETS This appendix describes printer commands and their parameters. This printer has three resident command sets: • Fujitsu DPL24C PLUS (native command set for Fujitsu DL series printers) • IBM Proprinter XL24E • Epson ESC/P2 Select the same emul...

C-13 User's Manual COMMAND SETS Command Sets Function Command c: Type of bar code ASCII Decimal Hex Type of bar code 1 49 31 Codebar (nw-7) 2 50 32 EAN 13 3 51 33 EAN 8 4 52 34 Code 3 to 9 5 53 35 Industrial 2 of 5 6 54 36 Interleaved 2 of 5 7 55 37 Matrix 2 of 5 A 65 41 UPC type A B 66 42 Code 128 ...

C-15 User's Manual COMMAND SETS Command Sets Factory Default Settings The following table describes the printer commands used to control options of the items that can be selected in printer setup mode. Command param- eters are omitted. Item Selectable options in setup mode Command Emulate DPL24C+, X...

D-1 User's Manual INTERFACE INFORMATION Interface INTERFACE INFORMATION This printer can communicate with a computer through a Centronics parallel interface, a RS-232C serial interface, a USB interface, or a LAN interface. You can specify the interface selection mode so that the printer uses which i...

User's Manual D-2 INTERFACE INFORMATION Pin Return Signal Direc- Description No. Pin No. name tion 1 19 Data Strobe Input This signal is a strobe pulse (DSTB) for reading data (Data 1 to 8). The printer reads data when this signal is low. The pulse width must be 1 µs or more at the receiving termina...

User's Manual D-4 INTERFACE INFORMATION Nibble Mode Pin numbers 2 to 9, 15 to 31, and 33 to 35 are the same as the conventional mode. Pin Return Signal Direc- Description No. Pin No. name tion 1 19 Host Clock Input This signal is set high when the host requests the reverse data transfer phase (nibbl...

User's Manual D-6 INTERFACE INFORMATION Data Transmission Timing In unidirectional mode (conventional Centronics interface), this printer guarantees the received data when the Data and Data Strobe signals from the computer have the following timing with respect to the Busy and Acknowledge signals fr...

D-7 User's Manual INTERFACE INFORMATION Interface SERIAL INTERFACE RS-232C is the standard serial interface for data terminal equipment. The cable connector at the printer side should be a D-subminiature Cannon or Cinch DB-25P male connector or equivalent that conforms to EIA standards. The table th...

User's Manual D-8 INTERFACE INFORMATION Serial Options The serial options for the computer and the printer must match. Use the printer control panel, the computer operating system, or your software to change options specified as “selectable.” Transmission mode: Asynchronous, full duplex, or half dup...

D-9 User's Manual INTERFACE INFORMATION Interface TDRDDSRDTRRTSCTSCDSG Host Printer (Pin 2)(Pin 3)(Pin 6)(Pin 20)(Pin 4)(Pin 5)(Pin 8)(Pin 7) TDRDDSRDTR (RC)RTSCTSCDSG # ### # # indicates an open wire.Wire q is unnecessary for the DTR (or RC) protocol. Some computers may not require wire w . q w DSR...

User's Manual D-10 INTERFACE INFORMATION Serial Protocols A protocol is a set of instructions that control the way data is transmitted between devices such as a computer and printer. The protocol ensures that the computer does not send information to the printer faster than the informa- tion can be ...

D-11 User's Manual INTERFACE INFORMATION Interface USB INTERFACE Cable This printer supports the USB 1.1 Full speed specification. To connect to the host, use USB 2.0-compliant INF cables (5 meters (196 inch) or shorter). (Use the shielded cables.) Connector pin alignment No. Signal line name Functi...

User's Manual D-12 INTERFACE INFORMATION LAN INTERFACE Cable This printer supports the 10Base-T and 100Base-TX cables. Connector pin alignment 1 8 No. Signal line name DIR Function 1 TXO+ NIC-HUB Transmit data + 2 TXO- NIC-HUB Transmit data - 3 RXI+ HUB-NIC Receive data + 4 - - - 5 - - - 6 RXI- HUB-...

User's Manual E-1 CHARACTER SETS Character Sets CHARACTER SETS Below are character sets 1 and 2 of Code Page 437, available in the DPL24C PLUS command set and the IBM Proprinter XL24E emulation. Characters enclosed in boxes differ for sets 1 and 2. Characters in set 2 also vary with the national cha...

E-2 User's Manual CHARACTER SETS The following shows character sets available in the Epson ESC/P2 emulation. Characters differ in codes 128 to 255 (hex 80 to FF). Italic Character Set ITALIC AND GRAPHICSCHARACTER SETS (ESC/P2 EMULATION) Graphics Character Set 1

User's Manual E-3 CHARACTER SETS Character Sets Graphics Character Set 2

E-4 User's Manual CHARACTER SETS Below are the 52 national character sets available for all emulations of this printer. These character sets support different characters and symbols specific to different languages. Note that these tables are for Courier 10, a resident font, and that some national ch...

User's Manual E-11 CHARACTER SETS Character Sets MIK MACEDON (Macedonian) ABG ABY

E-12 User's Manual CHARACTER SETS DECGR GREEK 11 PG-MAC ELOT927

User's Manual E-13 CHARACTER SETS Character Sets PAGE862 HBR OLD HBR DEC ISO-TUK

E-20 User's Manual CHARACTER SETS (Continued on the next page) * USA is the same as Code Page 437. ** These are scalable and provided with upright, italic, and bold as resident fonts. *** H-draft stands for high-speed draft. √ : Supported In all emulations, this printer supports 50 national characte...

User's Manual F-1 RESIDENT FONTS Fonts RESIDENT FONTS This appendix provides print samples of the printer's nineteen resident fonts. COURIER 10 DRAFT 12 F PRESTIGE ELITE 12 COMPRESSED PICA 10 CORRESPONDENCE 10 HIGH-SPEED DRAFT 12 BOLDFACE PS OCR-B 10 OCR-A 10

User's Manual GL-1 GLOSSARY OF TERMS Glossary GLOSSARY OF TERMS A standard paper size used in Japan and other countries. Paper is 210x 295 mm (8.25 x 11.6 inches). SOFTWARE PROGRAMS THAT PERFORM TASKS ON ACOMPUTER. SUCH PROGRAMS INCLUDE WORDPROCESSING, DATABASE MANAGEMENT, ANDACCOUNTING, FOR EXAMPLE...

User's Manual GL-7 GLOSSARY OF TERMS Glossary Tractor feed Unidirectional printing USB interface A method for feeding continuous forms forward for printing.Holes on the sides of the forms fit over sprockets on two tractorslocated inside the printer. The forms are pushed for rear feeding. Printing is...

User's Manual IN-1 Index INDEX INDEX A Acounstic cover ............................................ 2–10Adjustments left margin ......................................... 3–6, 3–11paper select lever ............................... 3–2, 3–3paper thickness lever ......................... 3–2, 3–3papert...

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