Page 2 - Table of Contents
TOC i Table of Contents Table of Contents ......................................................................................................................... i Get Started .............................................................................................................................
Page 3 - Get Started; Your Device at a Glance
2 Get Started This section gives you all the information you need to set up your device and Virgin Mobile Broadband2Go service for the first time. Your Device at a Glance Manage Your Account Set Up Your Device Your Device at a Glance The following illustration outlines your device’s primary external...
Page 4 - Manage Your Account; From Any Phone; Set Up Your Device
3 Manage Your Account Manage your Virgin Mobile account from your computer or any phone. Online: www.virginmobileusa.com ● Access your account information. ● Check your data usage. ● View and pay your bill. ● Enroll in Virgin Mobile online billing and automatic payment. ● Shop for the latest Virgin ...
Page 5 - Installation and Setup for Broadband2Go (Windows); Important
4 Installation and Setup for Broadband2Go (Windows) This section will guide you through the installation and setup process for the Broadband2Go software on Windows 7, Vista and XP. Note: If you have inserted the device properly, Windows will inform you that it has found new hardware. Wait until Wind...
Page 6 - Next
5 9. The Broadband2Go Setup Wizard will begin. Click Next to continue.
Page 9 - Close
8 12. Installation status will be indicated via the progress bar. 13. Installation is complete, select Close to leave the setup program.
Page 10 - Installation and Setup for Broadband2Go (Mac)
9 13. Device drivers will be installed on your PC. Please wait a few moments for this task to complete. 14. Installation of the Broadband2Go connection manager is now complete. A shortcut will automatically be created on your desktop. Installation and Setup for Broadband2Go (Mac) This section will g...
Page 11 - Continue
10 4. Double click the Broadband2Go setup package on Mac to begin installation. 5. The Mac setup process will initiate the installation, select Continue . 6. The Read Me window will show information about the software being installed, please review and select Continue .
Page 12 - Continue Installation
11 7. Please select the install destination and type of install, and then select Install . 8. You Mac computer will require a restart after installation is complete. You can select Cancel or Continue Installation .
Page 14 - Restart
13 10. After installation is complete, please select Restart to complete the setup process. 11. After your Mac restarts, the Broadband2Go connection manager will open and complete the driver install process.
Page 15 - Network Preferences
14 12. You will be prompted to validate the Network Preferences (Mac OS 10.5, 10.6).
Page 16 - Apply; Starting Broadband2Go; Features
15 13. The device drivers will be installed, select Apply . Starting Broadband2Go Broadband2Go is a connection manager application for the U600 3G/4G USB Modem which allows you to manage and monitor your Internet connection. It has a user friendly interface and is equipped with many useful features ...
Page 17 - Activate Your Device; Start; VirginMobile; Applications
16 • Includes a copy utility which creates wireless copies of your dial-up connections (if supported by your device). • Provides test functionality for WWAN device(s). • Logs connections used, duration of usage, and bytes sent and received. Activate Your Device If not already open, double click the ...
Page 19 - OK
18 7. From the main menu, select Options > Program Modem . 8. Enter your MDN/ Account # and MSID into the matching fields on the Program Modem window and select OK . Tip: Do not remove your device from your computer while the device is being activated. Removing the device from the computer cancel...
Page 20 - Disconnect; Connect
19 Using the Broadband2Go Connection Manager The Broadband2Go connection manager main screen is shown below. The connection manager is where you manage your 3G/4G connections. The Broadband Networks window displays all of the available network (3G/4G) connections. At a glance, you can see signal str...
Page 21 - The Status Bar; Disconnected; Connected; Using the Data Connection
20 The Status Bar Information regarding your current network connection can be seen in the Status Bar at the bottom of the Broadband2Go interface. Status information will be displayed at the bottom during the connection process as well as connected/disconnected states. When the device is not connect...
Page 22 - Using Virgin Mobile Broadband2Go; The Session Menu; Enable Airplane Mode
21 Using Virgin Mobile Broadband2Go There are several menus within the connection manager. The Session Menu The Tools Menu The Options Menu The Help Menu Additional Features The Session Menu The Session Menu allows you to connect to networks, disconnect from networks, enable Airplane Mode and exit t...
Page 23 - Disable Airplane Mode; Disable
22 Note: the menu toggles to Disable Airplane Mode once it has been enabled. Click Disable Airplane Mode (see graphic below). Once disabled, Broadband2Go will reflect the following:
Page 24 - The Tools Menu; Mobile Info
23 The Tools Menu The Tools menu provides technical features for your device. Mobile Info WiMAX Info Mobile Info Clicking on Mobile Info displays the 3G device and network information.
Page 27 - WiMAX Info
26 WiMAX Info Clicking on WiMAX Info displays the 4G device and network information. WiMAX Info (Device) : Displays all 4G device information.
Page 28 - Switch to 3G
27 WiMAX Info (Network) : Displays all 4G network information. 4G Scan Now : Scans the 4G network. Switch to 4G : Switches the network to 4G if on 3G. Switch to 3G : Switches the network to 3G if on 4G.
Page 29 - The Options Menu; Preferences; General; Run Connection Manager at Startup
28 The Options Menu The Options menu provides several tabs where you can customize your preferences. Preferences Language Program Modem Preferences From this menu, you can set your General options, connection Options and search for Updates . General ● By selecting Run Connection Manager at Startup ,...
Page 30 - Minimize Application into Tray; Option; Auto Connect; Updates; Automatically
29 ● Selecting Minimize Application into Tray will send the connection manager to the Windows task bar. To restore the application, click on the Broadband2Go tray icon, and select Open. Option ● Selecting Auto Connect will allow Broadband2Go to connect to the first available network (3G or 4G). ● 4G...
Page 32 - Program Modem; The Help Menu; Help
31 The Program Modem window allows you to program the phone number (MDN) and MSID into the USB Modem. You will obtain this information from the Virgin Mobile website when you sign up for or transfer service. The Help Menu The Help menu provides additional information on the Broadband2Go connection m...
Page 33 - Contents; Check for Updates; Check for Firmware Updates:
32 Contents Contents: provides you with an embedded copy of this User Guide. Check for Updates Check for Updates: allows you to check for the latest connection manager version available. Check for Firmware Updates: allows you to check for the latest device firmware version available.
Page 34 - About
33 About About: Displays Broadband2Go device and connection manager information.
Page 35 - Appendix 1: LED Operation
34 Appendix 1: LED Operation Your device has LED lights that indicate the following details. LED Colors LED Status 4G LED Color (Left) 3G LED Color (Right) Blue Blue Red Green 3G Mode 4G Disabled Shutdown Mode 3G Enabled 3G in service and Stand by Ready to Connect OFF ON Power ON Boot and Reset ON O...
Page 36 - Appendix 2: CARE AND MAINTENANCE
35 Appendix 2: CARE AND MAINTENANCE Your device should always be treated with care. The suggestions below will help you protect your warranty coverage. (a) Keep the device dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits. (b...
Page 37 - Appendix 3: SAR INFORMATION
36 Appendix 3: SAR INFORMATION THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Co...
Page 38 - Appendix 4: SAFETY INFORMATION
37 Appendix 4: SAFETY INFORMATION SAFETY INFORMATION FOR FIXED WIRELESS TERMINALS POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your phone OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cauls e an explosion or fire resulting in b...
