Page 3 - CONTENTS; SAVE THESE INSTRUCTIONS; Registration
1 Introduction 3Safety and warnings 4 Installation instructions 5 Before your first wash 13 Safety features 14 Control panel 15 Wash cycles 17 ActiveIntelligence™ 19Auto and manual dose 20 Wash preparation 21 Getting started quickly 23 Customising wash cycle 24 Caring for your washer 30 Before you c...
Page 5 - Welcome; technology; INTRODUCTION; Front loading washer model
3 Welcome Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and trust it will serve you well for many years. At Fisher & Paykel, we aim to provide innovative products that are simple to use, ergonomic and environment-friendly. Your washer has ActiveIntelligen...
Page 6 - SAFETY AND WARNINGS; IMPORTANT SAFETY INSTRUCTIONS
4 SAFETY AND WARNINGS ! WARNING! Electric Shock Hazard If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. Failure to do so may result in death or electrica...
Page 7 - Accessories; Removing the packaging; The transit bolts MUST be removed prior to operation of the washer.; To remove the bolts; INSTALLATION INSTRUCTIONS
5 INSTALLATION INSTRUCTIONS Accessories Check if you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging. ● ● 2 x Inlet hose(s) ● ● 1 x Inlet valve cap ● ● 1 x Drain hose guide ● ● 1 x Installation instructions and ...
Page 8 - Removing the drain hose
6 INSTALLATION INSTRUCTIONS D 3 Detach the drain hose from the plastic clasp, and remove the clasps on the side of the transit braces. Removing the drain hose 4 Remove the 10 transit brace screws from the left and right sides, and near the centre of the top brace (refer to C ). 5 Remove the braces (...
Page 9 - Product dimensions; TOP VIEW; FRONT VIEW
INSTALLATION INSTRUCTIONS 7 Product dimensions PRODUCT DIMENSIONS mm A Overall height of product 850 B Overall width of product 600 C Overall depth of product (including dial and door when closed) 665 D Depth with door open 1110 E Minimum door clearance to adjacent wall 340 Standpipe or spigot heigh...
Page 10 - Locking the feet
8 INSTALLATION INSTRUCTIONS Location IMPORTANT! Install the washer on a solid and level floor surface ensuring it has at least 20mm clearance on each side. The washer must not be installed on any soft or textured floor coverings (eg carpet, rugs). Note: This washer must not be installed and operated...
Page 11 - cause damage to the washing machine.; Adjustable between 35°C – 55°C
INSTALLATION INSTRUCTIONS 9 IMPORTANT! The hot water temperature should not exceed 65°C and the cold water temperature not exceed 35°C. Temperatures above these may cause the washer to fault or cause damage to the washing machine. If you have an uncontrolled water heating source (eg a wet back or so...
Page 12 - Placing the drain hose in a standpipe or tub; Fitting the drain hose guide
10 INSTALLATION INSTRUCTIONS Draining Placing the drain hose in a standpipe or tub 1 To guide the drain hose over the tub or standpipe, the hose guide must be fitted to the drain hose. The height of the standpipe or tub should be between 600 – 1000mm. 2 Secure the hose guide so it cannot be dislodge...
Page 13 - Electrical connection; Hose inlet large bore
INSTALLATION INSTRUCTIONS 11 Electrical connection 1 This appliance must be connected to a 220V – 240V, 50Hz, sinusoidal, minimum 10A electrical supply. 2 Release the power cord (transit bolts must be removed). 3 Remove and discard the plastic pin cover and plug into a wall socket. 4 Connect the app...
Page 14 - Completing the installation
12 INSTALLATION INSTRUCTIONS Completing the installation Installation test cycle IMPORTANT! Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning properly prior to use. We recommend you complete an initial manual cycle w...
Page 15 - BEFORE YOUR FIRST WASH; accordingly if you have gone through
13 BEFORE YOUR FIRST WASH Before you start, mark ( ) accordingly if you have gone through the checklist below: 1 Have the packaging and transit bolts been removed? 2 Is the drain hose threaded through the hose guide ‘U bend’ (with no more than 20mm extended) and hooked into your standpipe or t...
Page 16 - SAFETY FEATURES; Door lock; Unlocking the door during the cycle; these circumstances, refer to ‘Before you call for service’).; To open the door; Opening the door during a power failure; Your washer also has the following protective measures:; Manual door opening mechanism
14 SAFETY FEATURES Door lock The door of your washer will lock once you touch and will stay locked until the washer beeps at the end of the cycle, ensuring safety for you and your family while your washing machine is operating. Unlocking the door during the cycle You can open the door to add or remo...
Page 17 - CONTROL PANEL
15 CONTROL PANEL 1 POWER Press to turn the washer ON/OFF. 2 Keylock Touch to disable all buttons on the display panel, except ‘POWER’ button. This prevents accidental button presses. 3 SmartTouch™ Control Dial Rotate to select your desired wash cycle. ● ● Red LED illuminates to indicate the selected...
Page 18 - Add a Garment; Once the ‘Add a Garment’ button is touched, the; Keylock; To turn Keylock mode ON or OFF when the washer is powered on:; Drum light
16 CONTROL PANEL Add a Garment The ‘Add a Garment’ option enables you to add or remove items during the wash stage of the cycle, under certain conditions. ● ● Once the ‘Add a Garment’ button is touched, the button will flash along with the time on the display screen. Wait until you hear the door unl...
Page 19 - WASH CYCLES; Wash cycle guide
17 WASH CYCLES Wash cycle guide Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. CYCLE DESIGNED FOR DESCRIPTION MAX. LOAD SIZE (kg) DEFAULT WASH TEMP. (°C) MAX. WAS...
Page 20 - Towels
18 WASH CYCLES CYCLE DESIGNED FOR DESCRIPTION MAX. LOAD SIZE (kg) DEFAULT WASH TEMP. (°C) MAX. WASH TEMP. (°C) DEFAULT SPIN SPEED (rpm)* MAX. SPIN SPEED (rpm)* Wool** Machine washable woollen items. Extra gentle wash action that complies with Woolmark Apparel Care criteria. 4 40 40 800 800 Towels To...
Page 21 - ACTIVEINTELLIGENCETM
19 ACTIVEINTELLIGENCE™ Your washer has ActiveIntelligence ™ technology that optimises the wash cycle to clean your laundry more effectively and efficiently. ActiveIntelligence ™ technology allows the washer to: ● ● Sense both the size and soil level of your wash load. ● ● Dispense the right dose of ...
Page 22 - Auto Dose; – Softener option is not available on the ‘Quick 15’ cycle.; Manual Dose; AUTO AND MANUAL DOSE; Dispenser drawer
20 The washer has auto dosing compartments for liquid detergent and fabric softener, and a manual dosing compartment for powder or liquid detergent. ● ● Auto Dose liquid detergent compartment Stores up to 1100ml (max) of liquid detergent suitable for several washes depending on load size. ● ● Auto D...
Page 23 - WASH PREPARATION
21 WASH PREPARATION Sorting your load Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher tempe...
Page 24 - If using Auto Dose
22 WASH PREPARATION Loading Your washer will be more efficient when washing larger loads, so try to collect enough items to loosely fill the drum when the items are dry. Refer to ‘Wash cycle guide’ for the recommended maximum load size of wash cycles. IMPORTANT! ● ● Do not overload your washing mach...
Page 25 - GETTING STARTED QUICKLY; garments and expectations of wash performance may not be met.
23 GETTING STARTED QUICKLY 1 Load your clothes individually into the drum. Close the door. Refer to ‘Safety features’, page 14 for correct locking and unlocking of the door. 2 Press ‘POWER’ to turn on your washer. 3 Select your wash cycle by turning the SmartTouch™ Control Dial. – A red LED will ill...
Page 26 - CUSTOMISING WASH CYCLE; Delay Start; At the end of a cycle:; min; Everyday; mins; Everyday
24 CUSTOMISING WASH CYCLE Delay Start If you prefer to delay the start of your wash cycle, you can set a ‘Delay Start’ time from between 15 minutes and 12 hours. Delay times are 15 min, 30 min, 1 hour, then hourly up to 12 hours. This can be useful to time your washing to finish when you arrive home...
Page 27 - Wash Temp; Your washer offers five wash temperatures:; When 90°C temperature is selected, the door will become warm.; Touch ‘Auto Dose’ once to activate ‘Detergent’ + ‘Softener’.
25 Wash Temp Your washer offers five wash temperatures: Cold 30°C 40°C 60°C 90°C ● ● Simply touch the ‘Wash Temp’ button to increase or decrease the wash temperature. ● ● The washer will fill with both hot and cold water (if possible) to achieve the selected wash temperature. If required, ie for col...
Page 28 - Wash cycle options; To change a wash cycle option:; DESCRIPTION; ActiveIntelligenceTM; ON; Soil Level
26 Wash cycle options All wash cycles default to the recommended settings for that cycle based on the average expected load to be washed. You can adjust and customise the wash options to create your desired cycle. ‘Everyday’, ‘Cottons’, ‘Heavy’, ‘Sports’ and ‘Delicate’ cycles default to the ActiveIn...
Page 29 - Wrinkle Free; Wrinkle; Soak Time; Soak; Eco; ‘Rinse+’ is not available if ‘Eco’ is ON.
27 CUSTOMISING WASH CYCLE DESCRIPTION OPTIONS Wrinkle Free ● ● We recommend to remove the clothes from the washer immediately after wash cycle is complete to reduce wrinkling and creasing of items and prevent dye run. ● ● Set ‘Wrinkle Fee’ only if you are going away before wash cycle ends. ● ● OFF i...
Page 30 - Pre Wash; Auto Detergent; Auto; REGULAR; Options; Options
28 CUSTOMISING WASH CYCLE DESCRIPTION OPTIONS Pre Wash ● ● For extra dirty loads, perform a ‘Pre Wash’. ● ● Your washer will start the wash with a short wash in cool water to remove excess soil. After this, the washer will drain and then fill at the selected temperature for the main wash. ● ● Not av...
Page 31 - Editing your Settings; Cycle information; Reset Defaults
29 CUSTOMISING WASH CYCLE Editing your Settings ‘Settings’ can be used to adjust default settings to user preferences for beeps, drum light, screen brightness, user prompts and factory reset. To change a setting: 1 Touch on the display panel. 2 Go to ‘Settings’, and then touch to edit. 3 Touch or to...
Page 32 - When you have finished using your washer; Unplug the washer from the power socket on the wall.; Cleaning your washer; Cleaning the control panel and outer surfaces of the washer; Cleaning the dispenser drawer; If you need to clean the dispenser, follow; the parts could result in malfunction of the product.; CARING FOR YOUR WASHER; Top view of
30 When you have finished using your washer ● ● Unplug the washer from the power socket on the wall. ● ● Wipe around the door and in the rubber gasket to remove any remaining water and foreign matter. ● ● Turn off the taps to prevent the chance of flooding should a hose burst. Cleaning your washer B...
Page 33 - Cleaning the inside of your washer; To clean the inside of your washer:; Cleaning the drum and the door; OK; CLEAN DRUM
31 Cleaning the inside of your washer It is important that you regularly clean the inside of your washer using the ‘Drum Clean’ cycle. After 100 cycles, a notification will pop up on the display screen to remind you to clean your washer. Carry out an additional ‘Drum Clean’ cycle if your washer star...
Page 34 - Drain residual water
32 Cleaning the pump filter The pump has a filter to trap foreign objects that enter the washer along with clothing. The pump filter can be accessed from the front of the washer. The washer will notify you to check the filter every 100 cycles. If this is not addressed it will become a warning. (Refe...
Page 35 - Nappy sanitisers/bleach; Clean your dispenser regularly.
33 CARING FOR YOUR WASHER Nappy sanitisers/bleach Nappy sanitisers and bleach are very corrosive to metal surfaces. DO NOT tip the contents of a nappy bucket into your washer. Rinse and wring items out thoroughly before placing them in the washer. IMPORTANT! ● ● Leave the door to your washer open wh...
Page 36 - BEFORE YOU CALL FOR SERVICE; User warnings
34 BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of self diagnosis and may sound a series of beeps and display a notification or warning to inform you when there is a problem. In most cases you will be able to address the problem the washer is alerting you to. Check this chart bef...
Page 37 - FAULT CODES; FAULT; Fault code screen
35 FAULT CODES If a continuous series of beeps sounds, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer automatically enters this mode when there is a fault. The word ‘Fault’ will be shown in the control panel display followed by a nu...
Page 38 - TROUBLESHOOTING; Solving operating problems
36 TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel trained and supported service technician. Solving operating problems PROBL...
Page 39 - PROBLEM; Clear the drain hose.
37 TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Washer drains while filling Drain hose too low. The height of the drain hose in stand pipe, tub or spigot must be at least 600mm from the floor level (refer to ‘Draining’, page 10). Drain hose sitting in water. Clear the drain. Washer is not drai...
Page 40 - Suds may have leaked and then dissolved.
38 TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Small puddle of water from under the washer Inlet hose or drain hose leaking. Check inlet hoses and the drain hose are correctly attached and not damaged. Lots of suds. Suds may have leaked and then dissolved. Dispenser compartments blocked. Clea...
Page 41 - Washing very
39 TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Washing very wet at the end of the cycle Cycle selected is not appropriate for load. Particularly short or delicate cycles have shorter spins which can result in wetter washing at the end of the cycle. Incorrect spin speed for load selected. Sele...
Page 42 - Poor soil
40 TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Poor soil removal Incorrect wash cycle selected. Select a wash cycle with options appropriate to the load (refer to ‘Wash cycle options’, page 26). Insufficient detergent. If using the ‘Manual Dose’ dispenser, ensure the correct dose of detergent...
Page 43 - Black or grey
41 PROBLEM POSSIBLE CAUSES WHAT TO DO Black or grey marks on clothes Incorrect amount of detergent. If using the manual dispenser, ensure the correct dose of detergent is used for the load size and soil level.If using Auto Dose, adjust the dosage by using ‘Auto Detergent’ (refer to ‘Customising wash...
Page 44 - These Manufacturer’s Warranties DO NOT cover; MANUFACTURER’S WARRANTY
42 For New Zealand and Australia only. You automatically receive a two-year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to th...
Page 45 - For Australian customers; Keep this User guide in a safe place.
43 MANUFACTURER’S WARRANTY E Normal recommended maintenance as set out in the product’s User guide. F Repairs when the appliance has been dismantled, repaired or serviced by other than a Fisher & Paykel trained and supported service technician or the selling dealer. G Pick-up and delivery. H Tra...
Page 46 - CUSTOMER CARE; Before you call for service or assistance:; We recommend that you also refer to your User guide to ensure:; In New Zealand if you need service or assistance:
44 CUSTOMER CARE Before you call for service or assistance: Check our website, fisherpaykel.com, for ‘Product Help’ to see the latest updates, hints and tips, and information about your product. We recommend that you also refer to your User guide to ensure: 1 Your product is correctly installed. 2 Y...
Page 47 - Complete and keep for safe reference:
45 CUSTOMER CARE Product details can be found on the rear of the washing machine, and/or above the drum opening (when the door is open). Registration Register your product with us so we can provide you with the best service possible. To register your product visit our website: fisherpaykel.com Compl...
