Page 3 - Contents
Contents XP-211/XP-214 User's Guide..................................................................................................................... 11 Product Basics ....................................................................................................................................
Page 12 - Product Parts Locations; Control Panel Buttons and Lights
Product Basics See these sections to learn about the basic features of your product. Product Parts LocationsChanging the Default Paper Size in the Control PanelThe Power Off and Sleep TimersEpson Connect Solutions for Smartphones, Tablets, and More Product Parts Locations See these sections to ident...
Page 15 - Product Parts - Inside
Product Parts - Inside 1 Scanner unit 2 Ink cartridge holder in home position 3 Scanner unit support Parent topic: Product Parts Locations 15
Page 16 - Changing the Default Paper Size in the Control Panel; Related references
Product Parts - Back 1 AC inlet 2 USB port Parent topic: Product Parts Locations Changing the Default Paper Size in the Control Panel Depending on your region, the default paper size for copies is either A4 (8.3 × 11.7 inches[210 × 297 mm]) or Letter (8.5 × 11 inches [216 × 279 mm]). • To change the...
Page 17 - The Power Off and Sleep Timers; Changing the Power Off and Sleep Timer Settings - Windows
The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You canadjust the time period before power management, but increasing the time reduces the product's energyefficiency. Changing the Power Off and Sleep Timer Settings - Win...
Page 18 - Changing the Power Off and Sleep Timer Settings - Mac OS X
7. Click Send . 8. Click OK to close the open program windows. Parent topic: The Power Off and Sleep Timers Changing the Power Off and Sleep Timer Settings - Mac OS X You can use the printer software to change the time period before the printer enters sleep mode or turnsoff automatically. 1. Do one ...
Page 19 - Epson Connect Solutions for Smartphones, Tablets, and More; Using the Epson iPrint Mobile App
3. Select the time period you want as the Power Off Timer setting. 4. Select the time period you want as the Sleep Timer setting. 5. Click Apply . 6. When you see the confirmation message, click Yes , then close the Printer Settings window. Parent topic: The Power Off and Sleep Timers Epson Connect ...
Page 20 - Wi-Fi Infrastructure Mode Setup
Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Wi-Fi Infrastructure Mode SetupWi-Fi Protected Setup (WPS)Printing a Network Status SheetChanging or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer ...
Page 21 - WPS
4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Parent topic: Wi-Fi Networking Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect yourproduct to the network using Wi-Fi...
Page 22 - Printing a Network Status Sheet; Changing or Updating Network Connections; Changing a USB Connection to a Wi-Fi Connection; Related concepts; Connecting to a New Wi-Fi Router
Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may haveusing your product on a network. To print the status sheet, press the network status button on the product. Examine the settings shown on the network status sheet to diag...
Page 23 - Windows
1. Do one of the following: • Windows : Uninstall your product software. • Mac OS X : Go to the next step. 2. Download your product software from the Epson website, or install it from the CD that came withyour product using the instructions on the Start Here sheet. Parent topic: Changing or Updating...
Page 24 - Loading Paper; Loading Paper for Documents
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper for DocumentsLoading Paper for PhotosLoading EnvelopesPaper Loading CapacityAvailable Epson PapersBorderless Paper Type CompatibilityPaper or Media Type Settings Loading Paper for Documents You can print d...
Page 27 - Loading Paper for Photos
Loading Paper for Photos You can print photos on a variety of paper types and sizes. 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension. 3. Pull out the output tray. 27
Page 29 - Loading Envelopes
Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]). 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension. 3. Pull out the output tray. 29
Page 31 - Paper type
• Do not load envelopes that are curled, folded, or too thin, or that have plastic windows. Parent topic: Loading Paper Paper Loading Capacity Paper type Load up to this many sheets Plain paper - Letter (8.5 × 11 inches Approximately 50 sheets * [216 × 279 mm]) or A4 (8.3 × 11.7 inches[210 × 297 mm]...
Page 32 - Paper Type
Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearestreseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only). Paper Type Size Part number Sheet count Epson B...
Page 33 - Borderless Paper Type Compatibility; Borderless Paper Types
Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper 4 × 6 inches S042181 60 Glossy (102 × 152 mm) S042174 100 5 × 7 inches S041945 20 (127 × 178 mm) 8 × 10 inches S041946 20 (203 × 254 mm) Letter (8.5 × 11 inches S042182 25 [216 × 279 mm]) S042175 50 Epson Premium Photo Paper Sem...
Page 34 - Borderless Paper Size; Paper or Media Type Settings; For this paper
• Epson Ultra Premium Photo Paper Glossy • Epson Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss Borderless Paper Size • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • Letter (8.5 × 11 inches [216 × 279 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) Parent topic: Loading Paper P...
Page 35 - Placing Originals on the Product; Placing Originals on the Scanner Glass
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the S...
Page 36 - Related tasks; Related topics
3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related tasks Copying Documents or Photos Related topics Scanning 36
Page 38 - Enable automatic checking; OK; Printing with Windows; Selecting Basic Print Settings - Windows
Printing From a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If...
Page 41 - Selecting Advanced Print Settings - Windows
Basic Print Options - Windows You can select any of the basic print options to customize your print. Some options may be pre-selectedor unavailable, depending on other settings you have chosen. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticat...
Page 42 - Paper & Quality Options
2. Select the Paper & Quality Options settings for your printout: • Select the type of paper you loaded. Note: Check the paper type settings list for details. • Select the print quality setting you want to use. Note: Check the print quality settings list for details. • Select the size of the pap...
Page 45 - Fix Photo; ICM; Selecting Print Layout Options - Windows
Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photoincludes a face with an intenti...
Page 47 - Selecting a Printing Preset - Windows
• To control printing at the edges of borderless images, select a Borderless option: Note: To make changes to the Borderless settings, you must have selected the Borderless option on the Advanced tab. • To adjust the automatic settings, select Auto Expand as the Enlargement Method setting, then adju...
Page 48 - Printing Your Document or Photo - Windows
2. Place your cursor over a Printing Presets option to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK . Parent topic: Printing with Windows Printing Your Document or Photo - Wi...
Page 49 - Print; Checking Print Status - Windows
2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to controlprinting and check ink cartridge status. 49
Page 50 - Selecting Default Print Settings - Windows; Printer Settings
• To cancel printing, click Cancel . • To see print jobs lined up for printing, click Print Queue . • To check ink status, click Check Ink Levels . Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the...
Page 51 - Changing the Language of the Printer Software Screens
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK . These settings are now the defaults selected for printing. You can still change them as needed forprinting in any program session. Changing the Language of the Printer Software Screens Parent topic: ...
Page 53 - Changing Automatic Update Options; Software Update Settings; Check every; Never; Printing with Mac OS X
Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You canchange how often the software checks for updates or disable this feature. 1. Right-click the product icon in the Windows taskbar. 2. Select Software Update Settings . ...
Page 54 - Selecting Basic Print Settings - Mac OS X
Selecting Basic Print Settings - Mac OS XSelecting Page Setup Settings - Mac OS XSelecting Print Layout Options - Mac OS XManaging Color - Mac OS XSelecting Printing Preferences - Mac OS XPrinting Your Document or Photo - Mac OS X Parent topic: Printing From a Computer Selecting Basic Print Settings...
Page 56 - Print Settings
7. Select any application-specific settings that appear on the screen, such as those shown in the imageabove for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings: 56
Page 58 - Selecting Page Setup Settings - Mac OS X
Print Options - Mac OS X You can select any of the print options to customize your print. Some options may be unavailable,depending on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings tocontrol printing at the...
Page 59 - Selecting Print Layout Options - Mac OS X
2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Print...
Page 60 - Managing Color - Mac OS X; Color Matching
Parent topic: Printing with Mac OS X Managing Color - Mac OS X You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, orturn off color management in your printer software. 1. Select Color Matching from the pop-up menu in the print window. 2. Select one...
Page 61 - Selecting Printing Preferences - Mac OS X
Parent topic: Printing with Mac OS X Color Matching and Color Options - Mac OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management....
Page 63 - Printing Your Document or Photo - Mac OS X
High Speed Printing Speeds up printing, but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software when ink islow. Establish bidirectional communication Allows the product to communicate with the computer. Do not chan...
Page 65 - Pause; Settings; Cancelling Printing Using a Product Button
• To pause printing for all queued print jobs, click the large Pause button. • To check ink status, click the Settings icon, then click the Supply Levels tab. Parent topic: Printing Your Document or Photo - Mac OS X Cancelling Printing Using a Product Button If you need to cancel printing, press the...
Page 66 - Starting a Scan; Starting a Scan Using the Product Buttons; Changing Default Scan Button Settings
Scanning You can scan original documents or photos and save them as digital files. Starting a ScanSelecting Epson Scan SettingsScanning with Mac OS X 10.6/10.7/10.8 Using Image CaptureScanning Special Projects Starting a Scan After placing your original documents or photos on your product for scanni...
Page 67 - Starting a Scan Using the Epson Scan Icon
• Windows (other versions) : Click or Start > All Programs or Programs > EPSON Software > Event Manager . • Mac OS X : Open the Applications folder, click Epson Software , and click Event Manager . 2. Open the Scanner (Windows) or Select Scanner (Mac OS X) drop-down list and select your pro...
Page 69 - Starting a Scan from a Scanning Program; Select Source
Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scannedimage in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help forinstructions.) 2. Select your product. No...
Page 71 - Scan Modes; Full Auto Mode; Selecting the Scan Mode
Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan. Scan ModesSelecting the Scan ModeScanning in Full Auto ModeScanning in Home ModeScanning in Office ModeScanning in Professional ModeImage Preview GuidelinesScan Resolution Guidel...
Page 72 - Scanning in Full Auto Mode
Parent topic: Selecting Epson Scan Settings Related tasks Scanning in Full Auto ModeScanning in Home ModeScanning in Office ModeScanning in Professional Mode Scanning in Full Auto Mode When you scan in Full Auto Mode, Epson Scan automatically saves your scanned file in JPEG format inyour operating s...
Page 74 - Customize; File Save Settings; Scan
2. To select image adjustment options or change your scanned file settings, click Customize , select the settings, and click OK . • To choose any of the available image adjustment options, select the checkbox for the option. • To change the scanned file settings, click File Save Settings . 3. Click ...
Page 75 - Scanning in Home Mode
Related concepts Scan Resolution Guidelines Related tasks Selecting Scan File Settings Available Image Adjustments - Full Auto Mode You can select these image adjustment options in Epson Scan Full Auto Mode. Dust Removal Removes dust marks from your originals automatically. Color Restoration Restore...
Page 76 - Document Type; Photograph; Art; Image Type
2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art . 3. Select the Image Type setting that matches your original. 76
Page 79 - Normal preview
• Normal preview : Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 79
Page 80 - Shift
2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marq...
Page 84 - Save; Scanning in Office Mode; Office Mode
4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save , and click OK . Then create a scan area on the preview image. The marquee is automatically proportioned for your custom scan size. Parent ...
Page 86 - Selecting a Scan Area - Office Mode
Epson Scan previews your original and displays the result in a separate Preview window. 7. If desired, select the area in your preview image that you want to scan (scan area). 8. Select any of the image adjustment settings you want to use. Before making adjustments, click theimage or scan area in th...
Page 88 - Available Image Adjustments - Office Mode
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the...
Page 89 - Scanning in Professional Mode
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. Thisoption improves results when scanning magazines or newspapers. (The results of descreening do notappear in the preview image, only in your scanned image.) Text Enhancement Sharpens the appe...
Page 93 - Thumbnail preview
• Thumbnail preview : Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite cornerto create a marquee (dotted line) on the preview image. 93
Page 95 - Available Image Adjustments - Professional Mode
• Normal preview : To create additional marquees (up to 50, if available), click the Copy Marquee icon to copy the existing marquee and paste it on the preview image. • To delete a marquee, click the marquee, then click the Delete Marquee icon. Note: If you draw multiple marquees, make sure you sele...
Page 97 - Threshold; Selecting a Scan Size - Professional Mode; Preview; Target Size
Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition inOCR (Optical Character Recognition) programs. Parent topic: Scanning in Professional Mode Selecting a Scan Size - Professional Mode You can reduce or enlarge the size of your image as y...
Page 99 - Scale
4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save , and click OK . Then create a scan area on the preview image. The marquee is automatically proportioned for your custom scan size. 6. To u...
Page 100 - Image Preview Guidelines; Scan Resolution Guidelines
• Trimming : Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjust it without constraint. Parent topic: Scanning in Professional Mode Image Preview Guidelines You can preview your scanned image so you can adjust the ...
Page 104 - Scan Mode
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary. 104
Page 105 - Available Scan Settings - Mac OS X Image Capture; Scanning Special Projects
5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan . Your scanned file is saved in the folder you selected. Available Scan Settings - Mac OS X Image Capture Parent topic: Scanning Related tasks Placing Originals on the Scanner Glass Available S...
Page 106 - Scanning to a PDF File
Scanning to a PDF File Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable DocumentFormat) file on your computer. 1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your ...
Page 107 - PDF
7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings. 9. Click OK . Epson Scan scans your document and you see this window: 107
Page 109 - Restoring Photo Colors as You Scan
Related topics Starting a ScanSelecting Epson Scan Settings Restoring Photo Colors as You Scan You can restore the colors in faded photos as you scan them using Epson Scan's Color Restorationsetting. You can select this setting in any of the available scan modes. Note: Color restoration is not avail...
Page 110 - Check Cartridge Status; Checking Cartridge Status Lights; Checking Cartridge Status with Windows
Replacing Ink Cartridges When an ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, if your printouts do not looktheir best, even after cleaning and aligning the print head. Check Cartridge StatusPurchase Epson Ink Cartridges...
Page 111 - Monitoring Preferences
1. To check your cartridge status, double-click the product icon in the Windows taskbar. You see this window: 2. Replace or reinstall any ink cartridge indicated on the screen. Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly inst...
Page 112 - Display Epson Offers
4. Deselect the checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers not available in Latin America.) Parent topic: Check Cartridge Status Related references Control Panel Buttons and Lights Related tasks Removing and...
Page 113 - Checking Cartridge Status with Mac OS X
Related topics Printing With Black Ink and Expended Color Cartridges Checking Cartridge Status with Mac OS X You can check your cartridge status using a utility on your Mac. 1. Do one of the following: • Mac OS X 10.6/10.7/10.8 : In the Apple menu or the Dock, select System Preferences . Select Prin...
Page 114 - Update
3. Do the following as necessary: • To update the ink cartridge status, click Update . • Replace or reinstall any ink cartridge indicated on the screen. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of ...
Page 115 - Purchase Epson Ink Cartridges; Ink Cartridge Part Numbers; Ink color
Related references Control Panel Buttons and Lights Related tasks Removing and Installing Ink Cartridges Related topics Printing With Black Ink and Expended Color Cartridges Purchase Epson Ink Cartridges You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the near...
Page 120 - Replacing Ink Cartridges Using a Computer Utility
The print head moves to its home position and the printer starts charging the ink. This takes about 2minutes to complete. When the power light stops flashing and remains on, ink charging is finished. Caution: Never turn off the product while the power light is flashing or you will waste ink. Note: I...
Page 121 - Ink Cartridge Replacement
2. Click the Ink Cartridge Replacement icon and follow the on-screen instructions to replace your ink cartridges as necessary. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is exp...
Page 122 - Printing With Expended Color Cartridges - Windows; Printing With Expended Color Cartridges - Mac OS X
Printing With Expended Color Cartridges - WindowsPrinting With Expended Color Cartridges - Mac OS X Parent topic: Replacing Ink Cartridges Printing With Expended Color Cartridges - Windows If you see a message during printing telling you that you can temporarily print in black ink with anexpended co...
Page 124 - Conserving Low Black Ink with Windows
13. Select the Grayscale option. 14. Click Print to print your document. Parent topic: Printing With Black Ink and Expended Color Cartridges Related tasks Selecting Basic Print Settings - Mac OS XCancelling Printing Using a Product Button Conserving Low Black Ink with Windows The following window ap...
Page 125 - Adjusting Print Quality; Print Head Maintenance; Print Head Nozzle Check; Checking the Nozzles Using the Product Buttons
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head MaintenancePrint Head AlignmentCleaning the Paper Path Related topics ...
Page 126 - Checking the Nozzles Using a Computer Utility
1. Press the power button to turn the product off. 2. Load a few sheets of plain paper in the product. 3. Hold down the stop button and press the power button to turn the product on. 4. When the product turns on, release both buttons. The product begins printing a nozzle check pattern. 5. Check the ...
Page 128 - Print head needs cleaning; Finish
Print head needs cleaning 6. If there are no gaps, click Finish . If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogg...
Page 131 - Clean; Print Head Alignment
Print head needs cleaning • If there are no gaps, click Finish . • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and waitat least 6 hours. Then try cleaning the ...
Page 132 - Aligning the Print Head Using a Computer Utility
Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Right-c...
Page 133 - Cleaning the Paper Path
5. Check the printed pattern and follow the instructions on the screen to choose the numberrepresenting the best printed pattern for each set. • After choosing each pattern number, click Next . • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Real...
Page 135 - Cleaning Your Product; Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support w...
Page 138 - Software Update; Product Light Status
Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software UpdatesProduct Light StatusRunning a Product CheckSolving Setup ProblemsSolving Network ProblemsSolving Copying ProblemsSolving Paper ProblemsSolving Problems Printing from a Comput...
Page 140 - Light status
Light status Condition/solution Ink in a cartridge is low. You can continue printing, or check which The power light is on or cartridge is low and replace it. flashing The ink light is flashing An ink cartridge is expended or not installed correctly. Replace or The power light is on or reinstall the...
Page 141 - Running a Product Check; Solving Setup Problems
Printing With Black Ink and Expended Color Cartridges Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Press the power button to turn the product off. 2. Disconnect any interface cables connected to your product. 3. Load plain paper in the...
Page 142 - Noise After Ink Installation; Software Installation Problems; Solving Network Problems
Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install ink cartridges, the product must prime its print head. Wait until priming finishes before you turn off the product, or it may prime improperly and use excess ink ...
Page 143 - Product Cannot Connect to a Wireless Router or Access Point
Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. Werecommend that you make your own backup or print out your network data and settings. Product Cannot Co...
Page 144 - Network Software Cannot Find Product on a Network; Product Does Not Appear in Mac OS X Printer Window
Related tasks Connecting to a New Wi-Fi RouterPrinting a Network Status Sheet Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify connection using y...
Page 145 - Cannot Print Over a Network; Disconnected
• If you are connecting the product wirelessly via EpsonNet Setup and the WiFi light on your product is not solid green, make sure your product software was installed correctly. If necessary, reinstall yoursoftware. Parent topic: Solving Network Problems Related concepts Wi-Fi Protected Setup (WPS) ...
Page 146 - Cannot Scan Over a Network; Solving Copying Problems
Related tasks Printing a Network Status Sheet Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions: • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution. • ...
Page 147 - Product Makes Noise, But Nothing Copies; Copies are Cut Off; Product Makes Noise When It Sits for a While
Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessar...
Page 148 - Paper Feeding Problems; Paper Jam Problems
Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding ProblemsPaper Jam ProblemsPaper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for ...
Page 149 - Paper Ejection Problems
2. Gently pull out any jammed paper from the output tray and sheet feeder. 3. Press the B&W copy button or the color copy button to resume printing. If the product lights still show an error, continue with the next step. 4. Press the power button to turn the product off. 5. Lift the scanner, rem...
Page 150 - Solving Problems Printing from a Computer; Nothing Prints
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint. Parent topic: Solving Paper Problems Related references Paper or Media Type SettingsPaper Jam Problems Related tasks Cancelling Printing Using a Pr...
Page 151 - Product Icon Does Not Appear in Windows Taskbar
• Windows 7 : Click and select Devices and Printers . Right-click your product name, select See what's printing , and select your product name again, if necessary. Right-click the stalled print job, click Cancel , and click Yes . • Windows Vista : Click and select Control Panel . Click Printer under...
Page 152 - Error After Cartridge Replacement; Printing is Slow; Devices and Printers
Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge, follow these steps: 1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder should be beneath the cutout in the product case, allowing access t...
Page 153 - Solving Page Layout and Content Problems; Inverted Image
• Windows : Click the Maintenance tab, select Extended Settings , and select the following settings: • High Speed Copies • Always spool RAW datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Paper or Media Type SettingsWindows ...
Page 154 - Too Many Copies Print; Blank Pages Print; Incorrect Margins on Printout
Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - WindowsSelecting Basic Print Settings - Mac OS X Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: So...
Page 155 - Border Appears on Borderless Prints; Incorrect Characters Print
You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - WindowsSelecting Basic Print Settings - Mac OS X Related topics Loading Paper Border Appears on Border...
Page 156 - Incorrect Image Size or Position
• In Windows, delete all print jobs from the Windows Spooler: • Windows 8 : Navigate to the Start screen, right-click the screen, and select All apps . Select Control Panel > Hardware and Sound > Devices and Printers . Right-click your product name, select See what's printing , and select your...
Page 157 - Slanted Printout; Solving Print Quality Problems; White or Dark Lines in Printout
Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. • Select a higher print quality setting in your printer software. • Align the print head. • Make sure the product is not printing while tilted or at an angle. Parent topic: Solv...
Page 158 - Blurry or Smeared Printout
• Turn off any high speed settings in your product software. • Align the print head. • You may need to replace the ink cartridges. Parent topic: Solving Print Quality Problems Related concepts Print Head CleaningPrint Head Alignment Related references Paper or Media Type Settings Related tasks Selec...
Page 159 - Faint Printout or Printout Has Gaps
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head CleaningPrint Head Alignment Related references Available ...
Page 160 - Grainy Printout; Incorrect Colors; Grayscale
Related tasks Selecting Basic Print Settings - WindowsSelecting Basic Print Settings - Mac OS XCleaning the Paper Path Related topics Loading PaperReplacing Ink Cartridges Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correc...
Page 161 - Solving Scanning Problems; Scanning Software Does Not Operate Correctly
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in yourprinter software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Pr...
Page 162 - Cannot Start Epson Scan
Mac System Requirements Cannot Start Epson Scan If you cannot start Epson Scan, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan is selected in your scanning program. • Make sure your computer is not runni...
Page 163 - Image Consists of a Few Dots Only; Line of Dots Appears in All Scanned Images
Image is Too DarkBack of Original Image Appears in Scanned ImageRipple Patterns Appear in an ImageImage is Scanned Upside-DownScanned Image Colors Do Not Match Original ColorsScan Area is Not Adjustable in Thumbnail PreviewScanned Image Edges are Cropped Parent topic: Solving Problems Related topics...
Page 164 - Image Colors are Patchy at the Edges
Related concepts Print Head Cleaning Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make sure to place your originalstraight when you scan it. Parent topic: Solving Scanned Image Quality Problems Related tasks Placing Originals on the Sc...
Page 166 - Scanned Image Colors Do Not Match Original Colors; Scan Area is Not Adjustable in Thumbnail Preview; Scanned Image Edges are Cropped
Related tasks Scanning in Full Auto Mode Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers andmonitors use different color systems: monitors use RGB (red, green, and blue) and printers typically useCMYK (cyan...
Page 167 - Uninstalling Product Software - Windows
Related tasks Placing Originals on the Scanner Glass When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions foryour operating system. Uninstalling Product Software - WindowsUninstalling Product Software - Mac...
Page 168 - Uninstalling Product Software - Mac OS X
• Windows 7 or Windows Vista : Open the Windows Control Panel utility. Select Programs and Features . (In Classic view, select Programs and click Uninstall a program .) Select Epson Event Manager and click Uninstall/Change . • Windows XP : Open the Windows Control Panel utility. Double-click Add or ...
Page 169 - Internet Support
Where to Get Help If you need additional help with your Epson product, contact Epson. Epson provides these technical support services: Internet Support Visit Epson's support website at global.latin.epson.com/Soporte for solutions to common problems. You can download drivers and documentation, get FA...
Page 170 - Purchase Supplies and Accessories
Country Telephone Honduras** 800-0122 Code: 8320 Mexico Mexico City: (52 55) 1323-2052 Other cities: 01-800-087-1080 Nicaragua* 00-1-800-226-0368 Panama* 00-800-052-1376 Peru Lima: (51 1) 418-0210 Other cities: 0800-10126 Uruguay 00040-5210067 Venezuela (58 212) 240-1111 * Contact your local phone c...
Page 171 - Windows System Requirements
Technical Specifications These sections list the technical specifications for your product. Windows System RequirementsMac System RequirementsPrinting SpecificationsScanning SpecificationsPaper SpecificationsPrintable Area SpecificationsInk Cartridge SpecificationsDimension SpecificationsElectrical ...
Page 172 - Printing Specifications; Scanning Specifications
Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • Mac OS X 10.5.8 • Mac OS X 10.6.x • Mac OS X 10.7.x • Mac OS X 10.8.x Note: Visit Epson's support website at global.latin.epson.com/Soporte for the latest in compatibility and drivers ...
Page 173 - Light source; Paper Specifications; Size
Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Image data 16 bits per pixel per color internal 8 bits per pixel per color external Light source LED Parent topic: Technical Specifications Paper Specifications Use paper under normal conditions: • Temperature: 50 ...
Page 174 - Printable Area Specifications
Thickness 0.003 (0.08 mm) to 0.004 inch (0.11 mm) Weight 17 lb (64 g/m 2 ) to 24 lb (90 g/m 2 ) Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain bond paper Weight 20 lb (75 g/m 2 ) to 24 lb (90 g/m 2 ) Parent topic: Technical Specifications Printable Area Specifications Note...
Page 175 - Envelopes; Ink Cartridge Specifications; Color
Envelopes 1 Left: 0.12 inch (3 mm) minimum 2 Bottom: 0.20 inch (5 mm) minimum 3 Top: 0.20 inch (5 mm) minimum 4 Right: 0.78 inch (20 mm) minimum Parent topic: Technical Specifications Ink Cartridge Specifications Note: This product was originally designed to work with genuine Epson ink cartridges. Y...
Page 176 - Dimension Specifications; Electrical Specifications
Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package hasexpired Temperature Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Ink freezes at 10.4 ºF (–12 ºC) Ink thaws and is usable after 3 hours at 77 ºF (25 ºC) Note: For best printing results...
Page 177 - Environmental Specifications; Interface Specifications; Network Interface Specifications
Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.5 to 0.3 A Power consumption Standalone copying: 12 W (ISO/IEC24712) (approximate) Ready mode: 5.0 W Sleep mode: 2.7 W Power off mode: 0.3 W Parent topic: Technical Specifications Environmental Specifications Tem...
Page 178 - Safety and Approvals Specifications; United States
Frequency band 2.4 GHz Communication mode Infrastructure mode Ad hoc mode Note: Wireless LAN standard complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location. Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 ...
Page 179 - Notices; General Product Safety Instructions
Notices Check these sections for important notices about your product. General Product Safety InstructionsSoftware NoticeTrademarksCopyright Notice General Product Safety Instructions • Be sure to follow all warnings and instructions marked on the product. • Use only the type of power source indicat...
Page 181 - Ink Cartridge Safety Instructions; Wireless Connection Safety Instructions
Parent topic: Notices Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If ...
Page 182 - Software Notice
• Within 8.7 inches (22 cm) of a cardiac pacemaker. • Near automatically controlled devices, such as automatic doors or fire alarms. Parent topic: General Product Safety Instructions Software Notice 1. This printer product includes open source software programs listed in Section 6) according to the ...
Page 185 - Trademarks; Copyright Notice
This printer product includes the open source software program "linux-ftpd-0.17 " which applies theterms and conditions provided by owner of the copyright to the "linux-ftpd". SHA1 license This printer product includes the open source software program "SHA1" which applies the...
Page 186 - libTIFF Software Acknowledgment; A Note Concerning Responsible Use of Copyrighted Materials
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of anyoptions or any consumable products other than those designated as Original Epson Products or EpsonApproved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any ...
Page 187 - Default Delay Times for Power Management for Epson Products; Copyright Attribution
certain circumstances, those circumstances may not be as broad as some people assume. Contact yourlegal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of n...