Page 2 - Printer Parts
Printer Parts Proof Sign-off:Nishi _______ Grady _______ edge guide paper path guide paper release lever printer cover paper guide front paper guide control panel knob paper separator cover-1 parallel interface shield plate ribbon cartridge paper thicknesslever tractor paper tension unit cover-2 fro...
Page 3 - EPSON; 4-Pin Dot Matrix Printer; User ’s Guide
EPSON ® 24-Pin Dot Matrix Printer LQ-2170 All rights reserved. No part of this publication may be reproduced, stored in a retrievalsystem, or transmitted in any form or by any means, electronic, mechanical, photocopying,recording, or otherwise, without the prior written permission of Seiko Epson Cor...
Page 4 - ii
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference in a residential installation....
Page 5 - Declaration of Conformity; iii
Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa-shi,Nagano-ken 392 Japan Representative: EPSON EUROPE B.V. Address: Prof. J. H. Bavincklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product: Produ...
Page 6 - iv
Where to Get Help for United States Users EPSON provides customer support and service through a nationwidenetwork of Authorized EPSON Customer Care Centers. EPSON also provides the following support services in the U.S. andCanada through the EPSON Connection at (800) 922-8911: ❏ Technical assistance...
Page 7 - For United Kingdom Users; Use of options
CompuServe ® online support If you have a modem, the fastest way to access helpful tips, specifications,drivers, application notes, and bulletins is through the Epson AmericaForum on CompuServe. If you are not currently a member of CompuServe, you are eligible for afree introductory membership as an...
Page 8 - Safety information; Warning; vi
Safety information Warning : This appliance must be earthed. Refer to rating plate for voltage and check thatthe appliance voltage corresponds to the supply voltage. Important : The wires in the mains lead fitted to this appliance are coloured in accordancewith the following code: Green and yellow -...
Page 9 - Important Safety Instructions; vii
Important Safety Instructions Before using your printer, read the following safety instructions to makesure you use the printer safely and effectively. ❏ Turn off and unplug the printer before cleaning. Clean with a dampcloth only. Do not spill liquid on the printer. ❏ Do not place the printer on an...
Page 10 - viii
L Sunflower-E Rev.D A5 size Front 02/05/96 pass 2 viii
Page 11 - Contents; Introduction; Chapter 1; Setting Up the Printer
Contents Introduction Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-2How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . 0-3Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . 0-4 Chapter 1 Setting Up the Printer Choosing a Place f...
Page 12 - Chapter 2; Paper Handling
Chapter 2 Paper Handling Selecting the Paper Feeding Method . . . . . . . . . . . . . . . . . 2-2 Setting the paper release lever . . . . . . . . . . . . . . . . . . 2-2 Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading single sheets from the top . . . . . . . . ....
Page 13 - Chapter 3; Using the Printer; Chapter 4; Using Printer Options; Loading paper with the push tractor and the optional pull; xi
Chapter 3 Using the Printer Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4Other control panel features . . . . . . . . ...
Page 14 - Chapter 5; Maintenance and Transportation; Chapter 6; Troubleshooting
Chapter 5 Maintenance and Transportation Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2Replacing the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Chapter 6 Troubleshooting Powe...
Page 15 - Appendix; Character Tables
Appendix Specifications, Command Summary, and Character Tables Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4Paper align...
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L Sunflower-E Rev.D A5 size Front 02/05/96 pass 2 xiv
Page 18 - Opt ions; The following options are available for your printer:
Opt ions The following options are available for your printer: ❏ Cut-sheet feeder (High capacity, C80673 ✽ ; Second bin, C80674 ✽ ) automatically feeds up to 150 sheets of paper or 25 envelopes without reloading. You can create a double bincut-sheet feeder by combining the high capacity and secondbi...
Page 19 - How to Use This Manual; At the end of the manual you’ll find an index.
How to Use This Manual This manual provides fully illustrated, step-by-step instructionsfor setting up and operating your printer. Chapter 1 contains information on unpacking, setting up, testing,and connecting the printer. Be sure to read this chapter first. Chapters 2 and 3 include important infor...
Page 20 - This guide uses the following conventions:; s must be followed to avoid bodily injury.; Cautions; must be observed to avoid damage to your equipment.; Notes
W arnings, Cautions, and Notes This guide uses the following conventions: w Warning s must be followed to avoid bodily injury. c Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. L Sunflower-E Rev.D A5 s...
Page 22 - Choosing a Place for the Printer
Choosing a Place for the Printer When selecting a place to set up your printer, be sure to followthese guidelines: ❏ Place the printer on a flat, stable surface, close enough tothe computer for the interface cable to reach it. ❏ Leave adequate room around the printer for easy operationand maintenanc...
Page 23 - If you plan to use a printer stand, follow these guidelines:
If you plan to use a printer stand, follow these guidelines: ❏ Use a stand that supports at least 26 kg (57.8 lbs). ❏ Never use a stand that tilts the printer at an angle of morethan 15 degrees from horizontal. If you install a cut-sheetfeeder, the stand must keep your printer level. ❏ If you plan t...
Page 24 - Unpacking t he Print er; Caution
Unpacking t he Print er Your printer box should include an EPSON printer driver disk andthe following items: Note: In some locations the power cord may be permanently attached to theprinter. Keep the packing materials in case you need to transport yourprinter. c Caution : There are several versions ...
Page 25 - Inst alling t he Ribbon Cartridge; Lift the printer cover up and off.
Inst alling t he Ribbon Cartridge Before installing the ribbon cartridge, make sure that the powercord is not plugged into an electrical outlet. 1. Lift the printer cover up and off. 2. Slide the print head to the ribbon installation position (theindented portion of the paper tension unit.) w Warnin...
Page 30 - Plugging in the Printer; Make sure the printer is turned off.; Running the Self Test
Plugging in the Printer 1. Make sure the printer is turned off. 2. Check the label on the back of the printer to make sure thevoltage matches that of your electrical outlet. c Caution: If the rated voltage and your outlet voltage do not match,contact your dealer for assistance. Do not plug in the po...
Page 32 - Lift the paper path guide and rest it against the paper guide.
4. Move the left edge guide until it locks in place next to the arrowguide mark. Then adjust the right edge guide to match thewidth of your paper. c Caution: Run the self test using paper at least 360 mm (14 inches)wide; otherwise, the print head prints directly on the platen. 5. Lift the paper path...
Page 33 - To stop the self test temporarily, press the; To end the self test, press the; Pause; button, then turn off the
6. Insert a sheet of paper between the edge guides until it meetsresistance. Make sure you adjust the edge guides to match thewidth of your paper. After a few seconds, the printer feeds thepaper to the loading position and begins printing the self test. Note: Always close the printer cover before pr...
Page 34 - Connecting the Printer to Your Comput er
Connecting the Printer to Your Comput er If the self test printed correctly, you are ready to connect yourprinter to the computer. Use a 36-pin cable to connect yourcomputer to your printer’s built-in parallel interface. Follow thesesteps: 1. Make sure both the printer and computer are turned off; t...
Page 35 - Inst alling t he Print er D river; For Microsoft W indows users; Inst alling the driver for W indows 3.1 users; Run
Inst alling t he Print er D river The EPSON printer driver is software that helps you take fulladvantage of your printer’s capabilities. The EPSON printer driver disk that came with your printerincludes the driver software as well as two utilities to help youcontrol the printer through DOS. For Micr...
Page 36 - Inst alling the driver for W indows 95 users; Turn off your printer and computer, if necessary.; Driver from disk provided by hardware; button. Do not select any of the other buttons.; Do not install a driver; radio button then click; OK
Inst alling the driver for W indows 95 users Follow these steps to install the printer driver using the Windows95 plug-and-play capabilities: Note: To install the driver using the Windows 95 plug-and-play capabilities,your computer’s parallel port must be an IEEE-1284 (ECP or EPPcompatible) bidirect...
Page 38 - Inst alling the driver while running W indows 95
Inst alling the driver while running W indows 95 Follow these steps to install the printer driver for Windows 95. 1. In the Desktop window, double-click the My Computer icon. 2. Double-click the Printers folder. 3. Double-click the Add Printer icon. 4. Click the Next button. 5. Select the Local prin...
Page 39 - Checking the print er driver sett ings; Resolution; For Windows 3.1 users; Control Panel
Checking the print er driver sett ings Before you start printing, you should make sure that the driversettings match your document requirements. While manyWindows applications override the printer settings made with thedriver, some do not. Be sure to check the following: ❏ Resolution The printing re...
Page 40 - For Windows 95 users; the Graphics m
7. Select the paper source. 8. Click Options to open the option menu. You can control intensity by clicking the arrow to darker or lighter.You can control dithering by choosing None , Coarse , Fine , or Line Art . For Windows 95 users Follow these steps to select the appropriate settings: 1. In the ...
Page 44 - Selecting the Paper Feeding Method; Setting the paper release lever
Selecting the Paper Feeding Method The printer can accommodate almost any type of paper with front,rear, and bottom paper slots plus a tractor that can be mounted intwo different positions—front and top. This chapter explains the various methods of paper handling andincludes recommendations on the f...
Page 45 - Using Single Sheets; Loading single sheets from the top
Single-sheet position—for all single sheets (includingenvelopes and postcards), whether loaded fromfront, top, the optional cut-sheet feeders, or the rollpaper holder. Front push and front push/pull tractor position—forcontinuous paper when the tractor unit is installedin the front. Rear push and re...
Page 47 - To eject the paper, press the
4. Insert the paper firmly between the edge guides until it meetsresistance. After a few seconds, the printer advances the paperto the loading position. You are now ready to print. Note: Always close the printer cover before printing. The printer stops printingwhen the cover is open. c Caution : Do ...
Page 48 - Loading single sheets from the front
Loading single sheets from the front 1. Move the paper release lever to the single-sheet position andopen the front cover. Make sure the paper path guide restsagainst the paper guide. 2. Turn on the printer. 3. Position the left edge guide as shown below. (Printing starts atthe arrow mark.) See the ...
Page 50 - Using Continuous Paper; The rear push tractor cannot be removed.; Selecting the tractor position and paper path
Using Continuous Paper The printer’s paper-handling system allows you to loadcontinuous paper through the front, rear, or bottom. You can print on continuous paper from 101 to 406 mm (4 to 16inches) wide. To print on continuous paper, you need to install the tractor unitin the front or pull position...
Page 51 - Changing tractor positions; Using the front push tractor position
Make sure you align your paper supply with the paper loaded inthe tractor so the paper feeds smoothly into the printer. If you feed paper through the bottom paper slot, use a printerstand that has a large enough opening for paper to feed from thebottom without obstruction. Changing tractor positions...
Page 53 - Using the pull tractor position
Using the pull tractor position Before installing the tractor in the top position, you need toremove it from its current position (front) by pressing the tractor’slock tabs while you lift it off the printer. 1. Make sure the printer is turned off. 2. Lift the printer cover and paper guide up and off...
Page 54 - Push the tractor into the printer’s mounting slot as shown below.; Loading the front push tractor
4. Push the tractor into the printer’s mounting slot as shown below. To remove the tractor unit, hold down its lock tabs, tilt it back, andlift it off the printer. Loading the front push tractor 1. Make sure the printer is turned off. 2. Remove the front paper guide as shown below. Make sure thetrac...
Page 55 - Release the sprockets by pushing the sprocket locks backward.
3. Release the sprockets by pushing the sprocket locks backward. 4. Position the left sprocket as shown below. (Printing starts at thearrow mark.) See the Appendix for more information on theleft margin position. 5. Lock the sprocket in place. Then slide the right sprocket to matchthe width of your ...
Page 57 - automatically loads the paper before printing.; Loading the rear push tractor
11. Turn on the printer. When the printer receives data, it automatically loads the paper before printing. Note: ❏ Always close the printer cover before printing. The printer stopsprinting when the cover is open. ❏ You can also advance the paper to the loading position bypressing the Load/Eject butt...
Page 58 - Release the sprockets by pushing the sprocket locks forward.
3. Make sure the paper release lever is set to the rear push tractorposition. 4. Release the sprockets by pushing the sprocket locks forward. 2-26 2-27 L Sunflower-E Rev.D A5 size Chapter 2 02/05/96 pass 1 2-16 Paper Handling
Page 59 - Close the sprocket covers.
5. Slide the left sprocket to the left margin of the paper using thescale on the printer as shown below. (Printing starts at the “0”mark. See the Appendix for more information on the leftmargin position.) Then slide the right sprocket to match thewidth of your paper, but do not lock it. 6. Make sure...
Page 61 - Loading the pull tractor
Loading the pull tractor 1. Make sure the printer is turned off. 2. Remove the printer cover and paper guide. 3. Make sure the tractor is in the pull tractor position and the paperrelease lever is set to the pull tractor position. 4. Release the sprockets by pushing the sprocket locks forward. 2-31 ...
Page 64 - Loading the push/pull tractor; The standard rear push tractor cannot be removed.
Loading the push/pull tractor To use the push and pull tractors in combination, you must firstpurchase the optional pull tractor. See Chapter 4 for moreinformation on printer options. Note: The standard rear push tractor cannot be removed. To load paper in the tractor, follow these steps: 1. Make su...
Page 65 - Removing paper from the tractor
8. Slide the left and right edge guides to the center of the paper guide. 9. Raise the paper path guide and rest it against the paper guide. c Caution: Do not use the knob on the right side of the printer except to clearpaper jams when the printer is off. Otherwise, you may damagethe printer or caus...
Page 66 - Switching to single sheets
c Caution: Make sure you tear off your printed document before pressing the Load/Eject button. Reverse feeding several pages at a time may cause a paper jam. Switching Between Continuous Paper and SingleSheets When using the push tractor in the front or rear position, you caneasily switch between co...
Page 67 - Switching to continuous paper; If a single sheet is in the paper path, press the; Printing on Special Paper
You can now load single sheets as described in “Using SingleSheets,” earlier in this chapter. Switching to continuous paper To switch from single sheets back to continuous paper, followthese steps: 1. If a single sheet is in the paper path, press the Load/Eject button to eject it. 2. Move the paper ...
Page 68 - Adjusting the paper thickness lever
Adjusting the paper thickness lever Set the paper thickness lever to match the thickness of your paperaccording to the table below. Paper type Lever position Thin paper 0 or 1 Ordinary paper (single sheets or continuous) 0 Multipart forms (carbonless) 2 sheets (original + 1 copy)3 sheets (original +...
Page 69 - Multipart forms; Use only carbonless multipart forms.; Load multipart forms that are free of wrinkles and waves.
Multipart forms Your printer can print on both single-sheet and continuousmultipart forms. You can load single-sheet multipart forms in boththe front and top paper slots. You can load continuous multipartforms from the front, rear, and bottom. Note: Use only carbonless multipart forms. You can use m...
Page 70 - Labels; Never feed labels backward with the
Labels When selecting labels for printing, always choose the typemounted on a continuous backing sheet with sprocket holes foruse with a tractor. Do not try to print labels as single sheetsbecause the shiny backing sheet does not feed properly. Load labels from either the front or bottom (not rear) ...
Page 71 - Envelopes; Use envelopes only under normal operating conditions.; Postcards; light and; Use postcards only under normal operating conditions.; Roll paper
Envelopes You can load envelopes only from the top paper slot, followingthe guidelines below: ❏ Always set the paper thickness lever to position 2 to 6 tomatch the thickness of the envelope. ❏ Always feed an envelope by pushing the wide edge intothe printer until it meets resistance. c Caution: ❏ Us...
Page 73 - A5 size Chapter 3
Chapter 3 Using the Printer Proof Sign-off:Nishi _______ Grady _______ 3 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 74 - Lights; Paper Out; On when the printer runs out of paper or paper is jammed.; light is off, unless you; button to pause printing. The; light flashes
This chapter covers basic operation of your printer, including thecontrol panel lights and buttons, the printer’s default settings, andother functions. Control Panel The indicator lights on the control panel let you monitor thecurrent status of the printer, and the buttons let you control manyprinte...
Page 75 - Font
Tear Off/Bin (two lights, green) The Tear Off/Bin selection status is displayed by two lights: = Flashing, = On, = Off * Both lights are off when continuous paper is not in the tear-off position.* You can print postcards in Card mode. Font (three lights, green) The font selection status is displayed...
Page 76 - Pitch; The pitch selection status is displayed by three pitch lights:; Buttons; Operate; Press this button to turn the printer on or off.
Pitch (three lights, green) The pitch selection status is displayed by three pitch lights: = On, = Off Note: All of the lights above are on when a fatal error occurs. Buttons Operate Press this button to turn the printer on or off. Pause Press this button to temporarily stop printing and to resumepr...
Page 78 - Other control panel features; and
Other control panel features The control panel also gives you to access to several otherfunctions. To activate the functions listed below, turn on theprinter while pressing one of buttons, as follows: Load/Eject Performs a letter quality self test.See Chapter 1 for details. LF/FF Performs a draft se...
Page 79 - Changing the Default Settings; Selecting an instruction sheet language
Changing the Default Settings The default settings control many basic functions of the printer.While you can control many of these functions through yoursoftware or printer driver, you may sometimes need to change adefault setting from the printer’s control panel through the DefaultSetting mode. To ...
Page 81 - Default setting item functions; Character table
Item Settings Skip-over-perforation On, Off Auto tear off On, Off Auto line feed On, Off Auto CR *2 On, Off AGM *2 On, Off 0 slash On, Off Buzzer On, Off Roll paper On, Off *1 One of the fonts selected in the Default Setting mode corresponds to Other on the control panel. The following fonts are not...
Page 83 - button. See “Tear Off” later in this chapter for more
Auto interface wait time The printer determines which interface is receiving data andswitches to that interface until the end of the print job (when nodata is received from the selected interface for the amount of timespecified). You can specify either 10 seconds or 30 seconds. Input buffer The inpu...
Page 85 - Micro Adjust; Hold down the; button for three seconds. The; light starts flashing.
Micro Adjust The micro adjust feature allows you to move paper forward orbackward in 1/360-inch increments. You can use this feature toadjust the loading and tear-off positions. This section explains how to use micro adjust. See the next sectionfor information on adjusting the tear-off position. The...
Page 87 - Press the; button or send data to the printer to leave the
5. Press the Pause button or send data to the printer to leave the micro adjust mode. Note: For both cut sheet and continuous paper, the printer remembers this newposition even after it has been turned off and back on. Tear-Off After you have finished printing, you can use the tear-off featureto adv...
Page 88 - Using auto tear-off mode; Tear off all printed pages.
Using auto tear-off mode When you select the auto tear-off mode default setting, the printeradvances continuous paper to the tear-off position when youfinish printing. The printer advances paper to the tear-off position only when theprinter receives a full page of data or a form-feed command andno m...
Page 89 - Using the Tear Off/Bin button
Using the Tear Off/Bin button Whether or not the printer is in auto tear-off mode, you can usethe Tear Off/Bin button to advance continuous paper to the tear-off position by following the steps below: 1. Make sure printing has finished. Then press the Tear Off/Bin button until the two lights on the ...
Page 90 - Barcode Printing
Barcode Printing Your printer has powerful barcode printing capabilities andincludes the following resident barcode fonts: EAN-13, EAN-8,Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, andPOSTNET. See the Appendix for more information about theBarcode Print command. L Sunflower-E Rev.D A5 size ...
Page 92 - Two cut-sheet feeders are available for use with your printer.; Installing the high capacity cut-sheet feeder
This chapter describes how to use optional equipment with yourprinter, including cut-sheet feeders, a pull tractor, a roll paperholder, and interface cards. Cut-Sheet Feeders Two cut-sheet feeders are available for use with your printer. Printer model High capacity (Bin 1) Second bin (Bin 2) LQ-2170...
Page 94 - Loading paper with the high capacity cut-sheet feeder; Load paper using the high capacity cut-sheet feeder as follows:
Loading paper with the high capacity cut-sheet feeder Load paper using the high capacity cut-sheet feeder as follows: 1. Turn off the printer. 2. Push down the center support. Slide the left paper guide so it isaligned with the arrow mark on the back side of the centersupport. Next, slide the right ...
Page 95 - paper by pressing the
4. Fan a stack of paper (up to 150 sheets); then tap the side andbottom of the stack on a flat surface to even it up. c Caution: Do not use labels in the cut-sheet feeder. 5. Insert the paper along the left paper guide. 6. Adjust the position of the right paper guide so that it matchesyour paper’s w...
Page 96 - Assembling the double bin cut-sheet feeder
Assembling the double bin cut-sheet feeder You can connect the high capacity cut-sheet feeder to the secondbin cut-sheet feeder to create a double bin cut-sheet feeder. See thecut-sheet feeder option manuals for more information. You cannot use the second bin feeder without the high capacityfeeder. ...
Page 97 - Switching to the cut-sheet feeder; If any printed continuous paper remains in the printer, press the
Switching to the cut-sheet feeder 1. If any printed continuous paper remains in the printer, press the Tear Off/Bin button to advance the paper to the tear-off position. 2. Tear off the printed pages. 3. Press the Load/Eject button. The printer feeds the paper backward to the standby position. The p...
Page 98 - Pull Tractor
Pull Tractor The optional pull tractor (C80032 ✽ ) provides optimum continuous paper handling. (The asterisk ( ✽ ) is a substitute for the last digit of the product number, which varies by country.) The pull tractor is especially useful with continuous multipartforms. For best results, use the optio...
Page 99 - Roll Paper Holder; To use the roll paper holder, follow the steps below.
7. Fit the paper to the pull tractor’s sprocket. 8. Move the paper release lever to the pull tractor position and usemicro adjust, described in Chapter 3, to remove any slack inthe paper. 9. Move the paper release lever back to the push tractor position. 10. Attach the paper guide and printer cover....
Page 102 - Interface Cards; Installing an interface card; Follow the steps below to install an optional interface card.
Interface Cards You can use optional interface cards to supplement your printer’sbuilt-in parallel interface. The EPSON interface cards below arecompatible with your printer. (Not all interfaces are available in allcountries.) Model number Name C82305 ✽ / C82306 ✽ Serial interface card C82307 ✽ / C8...
Page 103 - To remove the interface card, reverse the steps above.
2. Remove the screws from the shield plate on the back of theprinter and remove the plate. 3. Slide the interface card along the slots on both sides of theinterface compartment. Push in firmly to make sure you fullyinsert the connector at the back of the interface card into theprinter’s internal soc...
Page 104 - serial interface card; serial interface card, see the; Selecting a baud rate; interface; Handshake timing
The C82305 ✽ or C82306 ✽ serial interface card To use the C82305 ✽ or C82306 ✽ serial interface card, see the sections below to set the correct baud rate, handshake timing, anderror handling. For all other data transfer conventions, such asword structure and communications protocol, see the C82305 ✽...
Page 106 - Cleaning the Printer; Do not use a hard or abrasive brush.
Cleaning the Printer To keep your printer operating at its best, you should clean itthoroughly several times a year. Follow these steps: 1. Make sure the printer is turned off. Then remove any paper aswell as the paper guide and tractor unit. Also remove theoptional pull tractor and cut-sheet feeder...
Page 107 - Replacing the Ribbon; Do not use a ribbon cartridge designed for 9-pin printers.
Replacing the Ribbon When printing becomes faint, you need to replace the ribboncartridge. Use the EPSON ribbon cartridges listed below for bestresults. Genuine EPSON ribbons are designed to work properlywith your EPSON printer; their high quality ensures properoperation and a long life for the prin...
Page 108 - Transporting the Printer; Turn off the printer.
Transporting the Printer If you need to transport your printer some distance, carefullyrepack it using the original box and packing materials, asdescribed below: 1. Turn off the printer. 2. Unplug the power cord from the electrical outlet; thendisconnect the interface cable from the printer. 3. Remo...
Page 109 - The paper does not feed properly with the
Chapter 6 Troubleshooting Proof Sign-off:Nishi _______ Grady _______ Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Power is not being supplied . . . . . . . . . . . . . . . . . . 6-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 The printer d...
Page 110 - Power Supply; Power is not being supplied; The lights on the control panel do not go on.
Most printer problems have simple solutions. You can check the operation of your printer using the self test.See “Running the Self Test” in Chapter 1. If the self test worksproperly, the problem probably lies in the computer, software,or interface cable. If the self test does not work, contact yourd...
Page 111 - Printing; See this section if you have problems printing.; The printer does not print; The; The printer may be out of paper. Load paper in the printer.; The printer sounds like it is printing, but nothing is printed.; The ribbon may be worn out. Replace the ribbon cartridge.
The lights come on briefly and then go off. The lights stay offeven when the power is turned on again. Check that the printer’s voltage rating matches the voltage ofyour electrical outlet. If the voltages do not match, unplug theprinter and contact your dealer immediately. Do not reconnectthe power ...
Page 112 - The printer beeps several times.; An error has occurred. Turn off the printer and turn it on again.; The print is faint or uneven; Printed characters have parts missing at the bottom.
The printer makes a strange noise, beeps five times, and thenabruptly stops printing. Turn off the printer and let the print head cool. Then, check fora paper jam, a ribbon jam, or other problems. Try to printagain. If the printer still does not print correctly, contact yourdealer. The printer beeps...
Page 113 - Dots are missing in printed characters or graphics; A line of dots is missing in the printout.; Printed characters are not what you expect; The font selected on the control panel does not print.
The paper thickness lever may not be set properly. See“Adjusting the paper thickness lever” in Chapter 2. Dots are missing in printed characters or graphics A line of dots is missing in the printout. The print head is damaged. Stop printing and contact yourdealer to have the print head replaced. Dot...
Page 114 - The print position is not what you expect; You can adjust the loading position using the
The print position is not what you expect Printing starts too high or too low on the page, or the bottom partof one page is printed at the top of the next page. You can adjust the loading position using the LF/FF button in the micro-adjust mode. See “Micro Adjust” in Chapter 3. When you print on sin...
Page 115 - Page length does not match the length of the paper.; See this section if you have problems with paper.; Single sheets do not feed properly
4. You can also try adjusting the form length setting. For a standard 8 1/2 x 11-inch page, try setting the form length at10 inches. 5. Some programs also let you indicate whether you are using single sheets or continuous paper. Make sure you choosesingle sheets. Page length does not match the lengt...
Page 116 - Paper feeding is crooked or the paper jams.; Make sure that the printer cover is closed.; Paper does not eject completely.; Use the; Continuous paper does not feed properly; The tractor does not feed the paper.
Paper feeding is crooked or the paper jams. Turn off the printer and pull out the paper. Insert a new sheetstraight into the paper guide. Be sure you’re using the righttype of paper. See the paper specifications in the Appendix. Make sure that the printer cover is closed. Paper does not eject comple...
Page 117 - Make sure the paper guide is in the upright position.; The paper does not eject properly.; Tear off the paper entering the printer, then press the
Paper feeding is crooked or the paper jams. Make sure the paper guide is in the upright position. The position of your paper supply may be preventing it fromfeeding straight. Make sure the paper supply is not obstructed. Make sure your paper supply is positioned within 1 meter(3 feet) of the printer...
Page 118 - Options; See this section if you have problems with optional equipment.; The paper does not feed.; There may be only one sheet left in the bin. Add more paper.; Two or more sheets feed at one time.
Options See this section if you have problems with optional equipment. The paper does not feed properly with the cut-sheetfeeder The paper does not feed. The cut-sheet feeder may be incorrectly installed. Reinstall it asdescribed in Chapter 4. You may have loaded too many sheets in the cut-sheet fee...
Page 119 - The paper feed is crooked.; There may be too much paper in the stacker.; One page of your document has printed on two pages.
The paper feed is crooked. The paper may be old or creased. Use only new, clean sheets of paper. There may be too much paper in the stacker. Make sure the paper guides are set correctly and your paper isthe proper size and quality. See the Appendix for paperspecifications. One page of your document ...
Page 120 - Paper feed is crooked or the paper jams.
Continuous paper does not feed properly when usingthe pull tractor with the push tractor Paper feed is crooked or the paper jams. The pull tractor and push tractor sprockets are not alignedcorrectly. When using both tractors, be sure that the sprocketson both are positioned evenly. The paper may hav...
Page 121 - Specifications, Command Summary, and Character Tables
Appendix Specifications, Command Summary,and Character Tables Proof Sign-off:Nishi _______ Grady _______ A Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2Paper . . . . . . . . . . . . . . . ...
Page 122 - Printer Specifications
Printer Specifications Printing Printing method: 24-pin impact dot matrix Printing speed: Quality Charactersper inch Characters per second High speed draft 10 440 Draft 101215 330396495 Draft condensed 1720 283330 Letter quality 101215 110132165 Letter qualitycondensed 1720 189220 * The paper thickn...
Page 123 - Barcode fonts
Printable columns: Character sizes Maximum printedcharacters per colum 10 cpi12 cpi15 cpi17 cpi condensed20 cpi condensed 136163204233272 Printing direction: Bidirectional logic-seeking for text and graphics Line spacing: 1/6 inch or programmable in increments of 1/360 inch Paper feed speed: 45 msec...
Page 124 - Paper; both front and rear entry; rear entry only
Paper Single sheets (CSF): both front and rear entry Width: 101 to 420 mm (4.0 to 16.5 inches) Length: Front: 147 to 420 mm (5.8 to 16.5 inches)Rear: 101 to 420 mm (4.0 to 16.5 inches) Thickness: 0.065 to 0.14 mm (0.0025 to 0.0055 inch) Weight: 52.3 to 90 g/m 2 (14 to 24 lb) Single sheets (multipart...
Page 126 - front and bottom entry
Continuous paper with labels: front and bottom entry Label size: 23.8 × 63.5 mm (15/16 × 2.5 inches) minimum Base sheet width: 101 to 406 mm (4 to 16 inches) Base sheet length(one page): 101 to 559 mm (4 to 22 inches) Base sheet thickness: 0.07 to 0.09 mm (0.0028 to 0.0035 inch) Total thickness: 0.1...
Page 127 - Paper alignment; Front paper alignment; margin
Paper alignment Front paper alignment Printing starts at the arrow mark. The unprintable area is to the left of thearrow mark. Rear paper alignment Printing starts at “0” on the scale. The unprintable area is to the left of the“0”. margi2 margin R Sunflower-E rev.D A5 size Appendix 02/05/96 pass 2 S...
Page 128 - Printable area
Printable area Single sheets, envelopes, and postcards: A The minimum top margin is 4.2 mm (0.17 inch).B The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). For single sheets, the maximum width is 420 mm (16.5 inches); however, the maximum printable width i...
Page 129 - Mechanical
Roll paper: A The minimum top margin is 4.2 mm (0.17 inch).B The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum printable width is 203.2 mm (8 inches). Mechanical Paper-feed methods: Friction feed (front and rear) Push tractor feed (rear:standa...
Page 130 - Electrical
Dimensions: 639 mm (W) × 402 mm (D) × 257 mm (H) Weight: Approx. 13 kg Electrical 120V model: Rated voltage: AC 120 V Input voltage range: AC 103.5 to 132 V Rated frequency range: 50 to 60 Hz Input frequency range: 49.5 to 60.5 Hz Rated current: 1.0 A* Power consumption: Approx. 62 W(self test in dr...
Page 131 - Environmental; Safety approvals
Insulation resistance: 10 M Ω min. (between AC line and chassis, DC 500 V) Dielectric strength: AC 1500 Vrms. 1 min. (between AC line and chassis) *Maximum 1.3 A depending on the character type. Environmental Temperature: 5 to 35°C (operating, *1)15 to 25°C (operating, *1, *2) − 30 to 60°C (storage)...
Page 137 - Using Commands; Sending printer commands
Using Commands Sending printer commands Most actions your printer performs are controlled by your software.Software commands instruct the printer to print in a particular typeface,feed the paper a certain amount after printing each line, start printing on a particular place on the page, and so on. T...
Page 138 - Commands Arranged by Topic; General operation; Paper feeding
Commands Arranged by Topic General operation ASCII Dec. Hex. Description ESC @ 64 40 Initialize Printer ESC U 1/0 85 55 Turn Unidirectional Mode On/Off ESC EM n 25 19 Control Paper Loading/Ejecting n = “1” Select bin 1 of CSFn = “2” Select bin 2 of CSFn = “R” Eject a sheet Paper feeding ASCII Dec. H...
Page 139 - Page format
Page format ASCII Dec. Hex. Description ESC l n 108 6C Set Left Margin n = left margin column ESC Q n 81 51 Set Right Margin n = right margin column ESC ( c nn 40 99 28 63 Set Page Format ESC ( c 4 0 m1 m2 n1 n2 m = m1 + m2 × 256 m: Top margin in defined unitsn = n1 + n2 × 256 n: Bottom margin in de...
Page 140 - Print position motion
Print position motion ASCII Dec. Hex. Description ESC $ n1 n2 36 24 Set Absolute Horizontal Print Positionn = n1 + n2 × 256 n: Specifies print position from left margin in defined units ❏ Before you define the unit, thedefault is 1/60-inch for thiscommand. ESC \ n1 n2 92 5C Set Relative Horizontal P...
Page 141 - Font selection
ASCII Dec. Hex. Description ESC B nn 66 42 Set Vertical Tabs Up to 16 tabs; last n should be 0 VT 11 0B Tab Vertically ESC J n 74 4A Perform n/180-inch Line Feed Font selection ASCII Dec. Hex. Description ESC k n 107 6B Select Typeface n = 0: Roman 7: Orator 1: Sans Serif 8: Orator-S 2: Courier 9: S...
Page 143 - Font enhancement
Font enhancement ASCII Dec. Hex. Description SI 15 0F Select Condensed Printing DC2 18 12 Cancel Condensed Printing SO 14 0E Select Double-Width Printing (one line) ESC W 1/0 87 57 Turn Double-Width Printing On/Off DC4 20 14 Cancel Double-Width Printing (one line) ESC - 1/0 45 2D Turn Underline On/O...
Page 144 - Character handling
Character handling ASCII Dec. Hex. Description ESC : 0 n 0 58 3A Copy ROM to RAM n = 0, 1, 2, 3, 4, 5, or 9n: Typeface ESC R n 82 52 Select an International Char. Set n = 0: USA 8: Japan 1: France 9: Norway 2: Germany 10: Den. II 3: UK 11: Spain II 4: Denmark 12: L. Amer. 5: Sweden 13: Korea 6: Ital...
Page 147 - Spacing; Graphics
Spacing ASCII Dec. Hex. Description ESC c n1 n2 99 63 Set Horizontal Motion Index (HMI) Change Pitch in n/360-inchunitsTotal units = n1 + n2 × 256 ESC SP n 32 20 Set Intercharacter Space n = number of units of space added tothe space between charactersUnits are 1/120 inch (draft) and1/180 inch (LQ a...
Page 148 - Bit image
Bit image ASCII Dec. Hex. Description ESC * nn 42 2A Select Bit Image ESC * m n1 n2 datan = n1 + n2 × 256 n: Total columnsTotal data = (n1 + n2 × 256) × t m Horizontaldensity (dpi) Verticaldensity (dpi) Pins Adjacentdot printing t 0 60 60 8 enable 1 1 120 60 8 enable 1 2 120 60 8 disable 1 3 240 60 ...
Page 149 - Barcode
Barcode ASCII Dec. Hex. Description ESC ( B mn 40 66 28 42 Select Barcode Printing ESC ( B n1 n2 k m s v1 v2 c data n = (n1 + (256 × n2)) k: Select Barcodek = 0: EAN - 13 1: EAN - 8 2: Interleaved 2 of 5 3: UPC - A 4: UPC - E 5: Code 39 6: Code 128 7: POSTNETm: Module width (180 dpi)m = 2: 2 dots 3:...
Page 150 - Barcode data
ASCII Dec. Hex. Description c: Control flag Bit 0 = Check digit 0: A check digit is not added by the printer 1: A check digit is added by the printer Bit 1 = Human readable character (HRC) 0: The HRC is added by the printer 1: The HRC is not added by the printer Bit 2 = Position of flag character (f...
Page 152 - International Character Sets
Character Tables International Character Sets Graphics Character Tables PC 437 (United States) A-2 L Sunflower-E rev.D A5 size Appendix 02/05/96 pass 2 A-32 Specifications, Command Summary, and Character Tables
Page 155 - Roman 8
Roman 8 PC 437 Greek PC 852 A-6 R Sunflower-E rev.D A5 size Appendix 02/05/96 pass 2 Specifications, Command Summary, and Character Tables A-35
Page 157 - ISO Latin 1T
PC 866 PC 869 ISO Latin 1T ISO 8859-7 A-7 R Sunflower-E rev.D A5 size Appendix 02/05/96 pass 2 Specifications, Command Summary, and Character Tables A-37
Page 161 - Index
Index Command descriptions are not indexed here. For information on specificcommands, see the Appendix. A Adjusting the loading position, 3-13 − 14 AGM(Alternate Graphic Mode), 3-12Auto carriage return, 3-12Auto line feed, 3-11Auto tear-off, 3-11, 3-16 B Barcode command, A-29 − 30 fonts, 3-18, A-30p...