Page 2 - Where to Find Information; This User’s Guide; Windows; Online Help
Where to Find Information This User’s Guide Provides you with all the information you need to use yourEPSON Stylus COLOR 800 and consumable products, fromsetting up to troubleshooting. If you use Microsoft ® Windows NT ® , see the Windows NT-based software users guide. If you use DOS, see Appendix A...
Page 3 - Color Ink Jet Printer; User’s Guide
Color Ink Jet Printer All rights reserved. No part of this publication may be reproduced, stored in a retrievalsystem, or transmitted in any form or by any means, electronic, mechanical, photocopying,recording, or otherwise, without the prior written permission of SEIKO EPSONCORPORATION. The informa...
Page 4 - Declaration of Conformity; SEIKO EPSON CORPORATION; ii
Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa-shi,Nagano-ken 392 Japan Representative: EPSON EUROPE B.V. Address: Prof. J. H. Bavincklaan 5 1183 AT AmstelveenThe Netherlands Declares that the Product: Produc...
Page 5 - Contents; Safety Instructions; iii
Contents Safety Instructions Important Safety Instructions . . . . . . . . . . . . . . . . . . . 0-1 A few precautions . . . . . . . . . . . . . . . . . . . . . . . . 0-2 ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . 0-3For United Kingdom Users . . . . . . . . . . . . . . . . . . . ...
Page 6 - iv
Connecting the Printer to Your Macintosh . . . . . . . . . . . . 2-22 Using the built-in serial interface . . . . . . . . . . . . . . . . 2-22Using an optional EPSON interface card . . . . . . . . . . . 2-23 Installing the Printer Software in Your Macintosh . . . . . . . . 2-24 Installing the printe...
Page 8 - vi
Chapter 7 Printing on Special Paper Loading Special Paper and Other Media . . . . . . . . . . . . . 7-2 About special media cleaning sheets . . . . . . . . . . . . . . 7-5 Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6Loading Transparencies . . . . . . . . . . . . . . . . ...
Page 9 - vii
Chapter 10 Troubleshooting Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . 10-2 Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . 10-2Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4Self testing . . . . . . . . . . . . . . . . . . . . . . . ...
Page 10 - viii
Appendix B Tips for Color Printing Basics of Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2Image Resolution and Image Size . . . . . . . . . . . . . . . . . B-5Basics of Color Documents . . . . . . . . . . . . . . . . . . . . . B-7 Appendix C Specifications Technical Specificati...
Page 11 - Important Safety Instructions; Do not use a damaged or frayed power cord.
Safety Instructions Important Safety Instructions Read all of these instructions and save them for later reference.Follow all warnings and instructions marked on the printer. ❑ Do not place the printer on an unstable surface or near aradiator or heat source. ❑ Place the printer on a flat surface. Th...
Page 12 - A few precautions; Keep ink cartridges out of the reach of children.
❑ Unplug the printer and refer servicing to qualified servicepersonnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinetdamaged; if the printer does not operate normally orexhibits a distinct change...
Page 14 - For United Kingdom Users; Use of options
For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages orproblems arising from the use of any options or consumableproducts other than those designated as Original EPSONProducts or EPSON Approved Products by Epson (UK)Limited. Safety information w Warning:...
Page 17 - Chapter 1; Getting to Know Your Printer
Chapter 1 Getting to Know Your Printer Proof Sign-off:Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Printer Parts and Control Panel Functions . . . . . . . . . . . . 1-2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-4 When using your printer with a PC . . . . . ...
Page 18 - Printer Parts and Control Panel Functions
Printer Parts and Control Panel Functions paper support edge guides printer cover sheet feeder paper support extension output tray output trayextension tab e4 ink cartridge clamps adjust lever control panel black print headcleaning button load/ejectbutton powerbutton color print headcleaning button ...
Page 19 - Buttons; power; Lights; A P; Printer Status
Buttons Buttons Function E load/eject Loads and ejects paper. Starts charging ink (after youfinish the ink cartridge replacement procedure). P power Turns the printer on and off. Clears the print buffer ifpressed twice while the power is on. Y black print head cleaning Cleans the black print head if...
Page 20 - System Requirements; When using your printer with a PC
System Requirements When using your printer with a PC To use your printer, you need Microsoft Windows 3.1,Windows for Workgroups, Windows 95, Windows NT, orDOS; a shielded, twisted-pair parallel cable. For systemrequirements and details on using the printer software withWindows NT, see the Windows N...
Page 21 - When using your printer with a Macintosh; Interface cables
When using your printer with a Macintosh The following are the hardware and system requirements thatmust be met to use this printer with a Macintosh. Applicable computer models (as of July 1, 1996) Macintosh LC II, LC III, LC475, LC520, LC575, LC630Macintosh IIcx, IIci, IIsi, IIvi, IIvxMacintosh Qua...
Page 22 - Options and Consumable Products; Options; The following options are available for use with your printer.; Interface cards
Note: ❑ The amount of available memory varies according to the numberand kind of applications that are open. To see how much memoryis available, choose About This Macintosh from the Apple menuand refer to the memory size (listed in kilobytes) under “LargestUnused Block” (1,024K=1MB). ❑ The memory re...
Page 24 - Consumable products; Ink cartridges; The availability of special media varies by country.
Consumable products Ink cartridges Black ink cartridge S020108 Color ink cartridge S020089 EPSON special media Most plain paper works well in your printer. In addition, paperspecifically designed for ink jet printers such as EPSON’s 360dpi Ink Jet Paper will meet most high-quality printing needs. EP...
Page 25 - Chapter 2; Getting Started
Chapter 2 Getting Started Proof Sign-off:Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 2-2 Attaching the Paper Support . . . . . . . . . . . . . . . . . . . . 2-3 Choosing a Place for the Printer . . . . . . . . . . . ...
Page 26 - Unpacking the Printer
Unpacking the Printer Your printer box should contain a CD-ROM, which includesthe printer software that runs your printer, and the followingitems: In some locations, the power cord comes attached to theprinter. The shape of the AC plug varies by country; be sure the plug included is the right shape ...
Page 27 - Follow the guidelines listed below when placing your printer.
Attaching the Paper Support Insert the paper support into the slots at the rear of the printeras shown below. Note:To print on transparencies, you need to reposition the paper supportas described in “Loading Transparencies” in Chapter 7. Choosing a Place for the Printer Follow the guidelines listed ...
Page 28 - Using a printer stand; When using a printer stand, note the following:
❑ Avoid using or storing the printer in places subject to rapidchanges in temperature and humidity. Also keep it awayfrom direct sunlight, strong light, or heat sources. ❑ Avoid places subject to shocks and vibrations. ❑ Place the printer near a wall outlet where the plug can beeasily unplugged. Not...
Page 29 - Plugging in the Printer; Make sure that the printer is turned off. It is off when the
Plugging in the Printer 1. Make sure that the printer is turned off. It is off when the P power button protrudes slightly from the surface of thecontrol panel. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of theelectrical outlet you will...
Page 30 - Installing the Ink Cartridges; Install the ink cartridges as follows:
Installing the Ink Cartridges w Warning: The ink cartridges are self-contained units. Under ordinaryuse, ink will not leak from a cartridge. If ink does get on yourhands, wash them thoroughly with soap and water. If ink getsinto your eyes, flush them immediately with water. Install the ink cartridge...
Page 36 - Connecting the Printer to Your PC; Follow the steps below to connect the printer to your computer:
Connecting the Printer to Your PC Connecting the printer to your computer using the built-inparallel interface requires a shielded, twisted-pair parallelcable. To connect the printer to a Macintosh, see page 2-21. Follow the steps below to connect the printer to your computer: 1. Make sure both the ...
Page 37 - Installing the Printer Software in Your PC; Your printer software includes:
Installing the Printer Software in Your PC After connecting the printer to your computer, install theWindows printer software. This software is included in the“Printer Software for EPSON Stylus COLOR 800” CD-ROM shipped with your printer. For installation instructions for theNT-based printer softw...
Page 38 - Installing in Windows 95; Make sure Windows 95 is running and the printer is off.
Installing in Windows 95 Follow the steps below to install the printer software inWindows 95. 1. Make sure Windows 95 is running and the printer is off. 2. Insert the printer software CD shipped with your printer in the CD-ROM drive. Click Install in the dialog box that appears, shown below. If this...
Page 42 - Using your printer on a network with Windows 95; My Computer
Using your printer on a network with Windows 95 To use your printer on a network, you need to set up yourprinter as a network printer. Follow these steps: 1. Double-click the My Computer icon. 2. Double-click the Printers folder. 3. Right-click the icon of your printer, and click Properties . Be sur...
Page 44 - Installing in Windows 3.1; Follow these steps to install the software using Windows 3.1:
Installing in Windows 3.1 Follow these steps to install the software using Windows 3.1: 1. Make sure Windows 3.1 is running and the Program Manager window is open. 2. Insert the Printer Software CD shipped with your printer in the CD-ROM drive. (If you use the floppy disk version,insert it in a flop...
Page 46 - Connecting the Printer to Your Macintosh; Using the built-in serial interface; Make sure both your printer and Macintosh are switched off.
Connecting the Printer to Your Macintosh The method you use to connect the printer to your Macintoshdepends on whether you are using the printer’s built-in serialinterface or an optional interface card (see page 8-2). Using the built-in serial interface To use the printer’s built-in serial interface...
Page 47 - Using an optional EPSON interface card
4. Turn on the printer by pressing the P power button. 5. Turn on your Macintosh. See “Installing the Printer Software in Your Macintosh” onpage 2-23 for instructions on installing the printer software.You must install the printer software before using your printer. Using an optional EPSON interface...
Page 48 - Installing the Printer Software in Your Macintosh; Installing the printer software; Turn on your Macintosh and insert the EPSON printer software
Installing the Printer Software in Your Macintosh Always use the EPSON Stylus COLOR 800 Macintosh printersoftware when printing with your printer. This software isspecially designed to allow easy access to all the features of theprinter. c Caution:Turn off all virus protection programs before you in...
Page 49 - icon to get information on each component.
2. After the initial screen appears, click Continue to advance to the following dialog box, where you can choose to install allor some of the software components included on your printersoftware CD. For information on the included software, seepage 2-25. 3. If you want to install all of the printer ...
Page 50 - Printer software components; EPSON Stylus Printer Driver Package; Set Profile
If you are going to use the optional LocalTalk Interface Card(C82312 ✽ ) or Ethernet Interface Card (C82331 ✽ ), you need to assign a name to your printer using the EPSON Namerutility as described on page 2-27. If you are using a serialinterface, skip to “Using the Chooser to select your printer”on ...
Page 52 - Assigning a name to the printer; Epson Namer; Using the Chooser to select your printer
Assigning a name to the printer Use the following procedure to assign a name: 1. Double-click the Epson Namer icon. The EPSON Namer utility should be located on your harddrive if you installed it. If you have not installed it, insertthe Printer Software for EPSON Stylus COLOR 800 CD-ROM into your ...
Page 53 - Using the serial interface connection; Make sure the printer is connected to your Macintosh and
If you are using the serial interface, choose your printer driveras described in the following section, “Using the serial interfaceconnection.” If your system is connected to an AppleTalknetwork, see “Using the AppleTalk connection” on page 2-30. Note:If you are using a Macintosh Quadra 950 or 900, ...
Page 55 - Using the AppleTalk connection; Chooser
Using the AppleTalk connection 1. Turn on your printer. 2. Choose Chooser from the Apple menu. Click the EPSON Stylus(AT) icon. Select the AppleTalk zone you want to use. A list of all the printers connected to the selected zoneappears on the right. Note:If you don’t see the EPSON Stylus(AT) icon, u...
Page 57 - Chapter 3; Wi; Starting to Print with Windows
Chapter 3 Starting to Print with Windows Proof Sign-off:Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Wi n d ow s 3 R Easter2 Ref. Guid...
Page 58 - Loading Paper; Lower the output tray at the front of the printer and slide out
Loading Paper The following procedure describes how to load plain paperinto the printer. You can also print on ink jet paper, transparencies, photo-quality glossy film or paper, envelopes, index cards, andadhesive sheets. For details on using such media, see Chapter 7,“Printing on Special Paper.” No...
Page 61 - Printing; From your application, open the document you want to print.
Printing To get started printing right away, follow the printing methodexplained below, which is typical of many Windowsapplications. The actual way you print may vary depending on the application you use. See your application manual fordetails. Note:While many Windows applications override the sett...
Page 65 - Chapter 4; Using the Printer Software for Windows
Chapter 4 Using the Printer Software for Windows Proof Sign-off:Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Introducing the Printer Software Functions . . . . . . . . . . . 4-2 Accessing the Printer Software . . . . . . . . . . . . . . . . . . 4-2 From Windows applications . . . . . ...
Page 67 - From Windows applications; From the File menu, choose; From Windows 95
Note:Online help is available for details about the printer driver settings. From Windows applications How you should access the printer software varies dependingon the application, application version, and Windows versionyou are using. Read the following to get a general idea of howto access the so...
Page 69 - Using the Automatic Setting; or
Using the Automatic Setting When Automatic is selected on the Main menu, the printerdriver takes care of all detailed settings according to the MediaType and Ink settings you make (see page 4-10 for details onthe Media Type settings). If you leave Mode set to Automatic,the only settings you need to ...
Page 70 - Using the Predefined Settings; To choose a predefined setting, click
Using the Predefined Settings The predefined settings are provided to help you optimize the print settings for a particular kind of printout, such aspresentation documents or images taken by a video or digitalcamera. You will find the predefined settings in the list belowthe Advanced button on the M...
Page 72 - Customizing the Print Settings; Advanced
Customizing the Print Settings Many users will never need to manually make their own printsettings. However, if you need more control over the driver,want to make the most detailed settings available, or just wantto experiment, click the Advanced button on the Main menu and then click the More Setti...
Page 74 - Making the Media Type Setting; Automatic; Plain Paper; EPSON Photo Quality Ink Jet Paper (Letter)
Making the Media Type Setting On the Main menu, select the Media Type setting that matchesthe paper you loaded in the printer. See the following todetermine the Media Type setting (shown in bold) for yourpaper. First find your paper, then click the correspondingMedia Type setting. Note:If the corres...
Page 75 - EPSON Photo Quality Glossy Paper (Letter); Photo Quality Glossy Film
Ink Jet Transparencies EPSON Ink Jet Transparencies (A4) S041063 EPSON Ink Jet Transparencies (Letter) S041064 Photo Quality Glossy Paper EPSON Photo Quality Glossy Paper (A4) S041126 EPSON Photo Quality Glossy Paper (Letter) S041124 EPSON Photo Paper (4 × 6 in.) S041134 Photo Quality Glossy Film EP...
Page 76 - Using EPSON Printer Utilities; Utility
Using EPSON Printer Utilities EPSON printer utilities allow you to check the current printerstatus and do some printer maintenance from your screen. Toaccess the utilities, click the Utility tab in the printer software window, then click the button for the utility you want to use.The utilities are e...
Page 77 - EPSON Status Monitor
EPSON Status Monitor The Status Monitor utility helps you to keep track of theprinter, and it alerts you if there are any problems. You canalso check how much ink is remaining before printing andwhile printing. When you install the printer software forWindows 95, the Status Monitor is automatically ...
Page 79 - Checking Printer Status; Understanding the EPSON Spool Manager; EPSON Spool Manager
Checking Printer Status When you send a print job to the printer, the EPSON Despoolerand Status Monitor appear in the lower right portion of yourscreen. The Despooler shows the progress of the current printjob and allows you to control the progress of the print job, asdescribed below. Understanding ...
Page 80 - Understanding the Despooler
Understanding the Despooler When you send a print job to the printer, the EPSON Despoolerdialog box appears in the lower right portion of your computerscreen. This box shows the progress of the current print job andprovides printer status information. You can control printing from the Despooler dial...
Page 81 - Getting Information Through Online Help; To access online help from Start, click the
Getting Information Through Online Help Your printer software has an extensive online help feature thatincludes detailed information and instructions about printerdriver settings and the printer utilities. Online help will answermost of your questions about your printer software. From Windows applic...
Page 83 - Chapter 5; Ma; Starting to Print with Macintosh
Chapter 5 Starting to Print with Macintosh Proof Sign-off:Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Ma ci n to sh 5 R Easter2 Ref. ...
Page 87 - Page Setup
Printing To get started printing right away, follow the printing methodexplained below, which is typical of many Macintoshapplications. The actual way you print may vary depending onthe application you use. See your application manual fordetails. Note:While many Macintosh applications override the s...
Page 89 - Chapter 6; Using the Printer Software for Macintosh
Chapter 6 Using the Printer Software forMacintosh Proof Sign-off:Ishizaka _______ NorumGrady _______ Introducing the Printer Software Functions . . . . . . . . . . . 6-2 Using the Automatic Setting . . . . . . . . . . . . . . . . . . . . 6-2 Using the Predefined Settings . . . . . . . . . . . . . . ...
Page 93 - If your document includes color, select
Photo Quality Glossy Film EPSON Photo Quality Glossy Film (A4) S041071 EPSON Photo Quality Glossy Film (Letter) S041072 EPSON Photo Quality Glossy Film (A6) S041107 Note:The availability of special media varies by country. Ink If your document includes color, select Color . If you are printing black...
Page 94 - The printer driver provides the following predefined settings:; Photo
The printer driver provides the following predefined settings: Photo This setting is best for printing scanned photographs. Itincreases the contrast in an image. Note:Changing the Ink setting after Photo is selected returns the settingslist to Custom Settings , so always make your Ink setting before...
Page 95 - , so always make your Ink
Economy This setting provides you with faster printing and saves ink.The printer uses less ink by printing fewer dots per character.Choose this setting for rough drafts of text only. Note:Changing the Ink setting after Economy is selected returns thesettings list to Custom Settings , so always make ...
Page 96 - Making your settings
Customizing the Print Settings Many users will never need to manually make their own printsettings. However, if you need more control over the driver, wantto make the most detailed settings available, or just want toexperiment, customize your print settings as described below. Making your settings 1...
Page 97 - Saving your settings; To save your custom settings as a group, follow these steps:
Saving your settings To save your custom settings as a group, follow these steps: 1. Click Save Settings in the Print dialog box. The Custom Settings dialog box appears. 2. Type a unique name (up to 16 characters) for your custom settings in the Name box. 3. Click Save . You can save up to 10 groups...
Page 98 - Choosing your settings; To choose your settings, click; Modifying visual effects; Color; Color Adjustment
Choosing your settings To choose your settings, click Advanced in the Print dialog box, then click in the settings list beside the More Settingsbutton and select your setting. If you change the Media Type or Ink option when one of yourcustomized settings is selected in the settings list, the selecti...
Page 100 - PhotoEnhance
Slide bars For the settings below, drag the slide bar to the right or leftwith your mouse or type a value in the box next to the slide barto adjust a setting. The range varies from -25% to +25%. Brightness Changes the overall lightness or darkness of an image. Contrast Magnifies or minimizes the dif...
Page 101 - ColorSync
Note: ❑ PhotoEnhance is only available when Color is selected as the Ink option. ❑ Printing with PhotoEnhance selected may take longer dependingon your computer system and on the amount of data contained inyour image. ColorSync TM Select ColorSync when matching printed colors with the colorson your ...
Page 102 - Controlling the printing quality
Rendering Intent Transfers the color information using the profile you havechosen from the Profile list. Perceptual The best option for reproducing photographs and printoutsthat are not suited to the other options. Saturation The best option for reproducing vivid images. Use this settingfor presenta...
Page 103 - Print Quality; The available Print Quality settings are:
Print Quality The available Print Quality settings are: SuperFine - 1440 dpi Select this setting when you want the highest quality output at1440 dpi. With this setting, we recommend the use of EPSONPhoto Quality media. See page 6-4 for a complete list of EPSONspecial media. Fine - 720 dpi Select thi...
Page 104 - Media Type; See page 6-3 for details on the Media Type settings.; MicroWeave; MicroWeave is switched off automatically when; High Speed
Media Type The available Media Type options are determined by the PrintQuality setting. Before selecting the Media Type, make thePrint Quality setting. See page 6-3 for details on the Media Type settings. MicroWeave MicroWeave allows your printer to generate superior outputbecause graphics data is r...
Page 105 - Finest Detail; Making the Color and Halftoning settings; Ink
Finest Detail If you select Fine - 720 dpi as the Print Quality setting, you can turn on Finest Detail to print text and line art with very sharpedges. Be aware that it may take considerably longer to printusing this feature and it will increase your Macintosh memoryrequirements. Additionally, you m...
Page 106 - Changing the Paper Size; Paper size
❑ Dithering arranges dots in orderly patterns and is bestsuited for printing charts, graphs, and other images thatrequire precise, solid areas of bright colors. Select Coarse Dithering for images with limited detail and shading. Select Fine Dithering for images with significant detail but limited sh...
Page 107 - Maximum; Defining a Custom Paper Size; Customize
Orientation Use this setting to specify the direction of printing on the page, Portrait or Landscape. Reduce or Enlarge Use this setting to reduce or enlarge the size of your image. Printable Area Select Maximum to make your printout as large as possible on the paper. Select Centered to position you...
Page 110 - EPSON StatusMonitor; To use the StatusMonitor, follow these steps:
EPSON StatusMonitor The StatusMonitor utility regularly monitors the printer status.If it detects a printer error, it will inform you with an errormessage. You can also use this utility to check how much ink isremaining before printing. To use the StatusMonitor, follow these steps: Click the EPSON S...
Page 111 - Nozzle Check
The StatusMonitor provides an error message when a printererror occurs while printing. You can choose how errorinformation will be displayed using the Configuration settingdialog box. Click the Configuration button while the StatusMonitor dialog box is open. The following dialog boxappears: Choose t...
Page 113 - Using the EPSON Monitor2 Utility; After starting a printing operation, select
Using the EPSON Monitor2 Utility After you send a print job to the printer, you can use theEPSON Monitor2 utility to check on what print jobs are queuedfor printing. You can cancel any print job in the queue. Thisutility also shows the status of the job currently being printed. Before using EPSON Mo...
Page 115 - Chapter 7; Printing on Special Paper
Chapter 7 Printing on Special Paper Proof Sign-off:Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Loading Special Paper and Other Media . . . . . . . . . . . . . 7-2 About special media cleaning sheets . . . . . . . . . . . . . 7-5 Loading Envelopes . . . . . . . . . . . . . . . . . . ....
Page 116 - Loading Special Paper and Other Media
Loading Special Paper and Other Media You can use most plain bond paper to achieve good results.However, coated papers and glossy paper/film give you betterresults because they reduce the amount of ink that is absorbed. EPSON provides special media that are formulated for the inkused in EPSON ink je...
Page 117 - You can load up to 20 sheets.
EPSON 360 dpi Ink Jet Paper and PhotoQuality Ink Jet Paper You can load paper up to thearrow mark. If you load legal-sizeink jet paper, do not load it morethan halfway to the arrow mark. EPSON Photo QualityInk Jet Card You can load up to 30 indexcards. Always place the includedsupport sheet under th...
Page 119 - About special media cleaning sheets
❑ If ink smears on your documents when printing on thickspecial media, such as envelopes or index cards, set theadjust lever to the “+” position. To change the setting, openthe printer cover and position the lever as shown below. Note:Return the adjust lever to the “0” position before printing on me...
Page 120 - Loading Envelopes; When printing on envelopes, please note the following:
Loading Envelopes When printing on envelopes, please note the following: ❑ You can load up to 10 envelopes into the sheet feeder. ❑ Load envelopes flap edge first with the flap side down, asshown below. ❑ Do not use envelopes that are curled or folded. Also avoidusing envelopes that are too thin; th...
Page 121 - Loading Transparencies; When printing on transparencies, please note the following:
Loading Transparencies When printing on transparencies, please note the following: ❑ Before loading transparencies, remove the paper supportand reinstall it into the slots at the back of the printer asshown below. ❑ Always put a support sheet or a sheet of plain paper underthe stack of transparencie...
Page 122 - Loading
Using EPSON Photo Paper (S041134) EPSON Photo Paper (S041134) is perforated around themargins so you can trim your printed images to look like 4 × 6 inch (102 × 152 mm) photographs. Please note the following when using this paper. Loading ❑ Load the paper printable side up with the perforatedmargins...
Page 125 - Chapter 8; Using the serial interface card (C82305; Using Optional Interfaces
Chapter 8 Using Optional Interfaces Proof Sign-off:Ishizaka _______ Nomoto _______ Keith _______ Courtier _______ Available Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . 8-2 Installing Optional Interfaces . . . . . . . . . . . . . . . . . . . 8-3 Using the serial interface card (C8230...
Page 126 - Available Interfaces
Available Interfaces You can use various interface cards to supplement thecapabilities of your printer’s built-in hardware interface. Thefollowing EPSON interface cards are compatible with yourprinter: Interface card Model number Serial Interface Card C82305 ✽ /C82306 ✽ 32KB Serial Interface Card C8...
Page 127 - Installing Optional Interfaces; JG
Installing Optional Interfaces 1. Make sure the printer is turned off and all the printer’s lights are off. 2. Unplug the power cord from the electrical outlet (and from the back of the printer, if your printer’s power cord isremovable). c Caution:Do not install the interface card when the printer i...
Page 129 - When using a serial interface card (C82305; Selecting the baud rate; interface; Handshake timing; When the printer detects a parity error, it prints an asterisk (
Using the serial interface card (C82305 ✽ /C82306 ✽ ) When using a serial interface card (C82305 ✽ /C82306 ✽ ), see the sections below to set the correct baud rate, handshake timing,and error handling. For all other data transfer conventions, such as word structureand communications protocol, see th...
Page 131 - Chapter 9; int; Maintenance and Transportation
Chapter 9 Maintenance and Transportation Proof Sign-off:Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 9-2 Printing with an empty color ink cartridge . . . . . . . . . 9-8 Cleaning the Printer . . . . . . . . . . . . ....
Page 132 - Replacing an Ink Cartridge; black or
Replacing an Ink Cartridge The printer’s indicator lights will inform you as describedbelow when it is time to obtain a replacement ink cartridge andwhen it is time to replace an empty cartridge. Note:If you need to replace an ink cartridge when the B black or A color ink out light is off, see “Ink ...
Page 138 - Printing with an empty color ink cartridge; ink out light is lit
Printing with an empty color ink cartridge Even if the color ink cartridge is empty, you can still printdocuments with black ink as long as both cartridges areinstalled. To continue printing when the A ink out light is lit continuously, turn the printer off and back on again. Be awarethat any data y...
Page 139 - Cleaning the Printer; Do not use a hard or abrasive brush.
Cleaning the Printer To keep your printer operating at its best, you should clean itthoroughly several times a year. 1. Make sure the printer is turned off and all the printer’s lights are off. Then unplug the power cord. 2. Remove any paper from the sheet feeder. 3. Use a soft brush to carefully cl...
Page 140 - Transporting the Printer
Transporting the Printer If you need to transport your printer some distance, carefullyrepack it using the original box and packing materials asfollows: 1. Open the printer cover and make sure that the print heads are capped. They are capped when they are in the far right(home) position. If the prin...
Page 141 - ou; Troubleshooting
Chapter 10 Troubleshooting Proof Sign-off:Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . 10-2 Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . 10-2Status Monitor . . . . . . . . . . . . . . . . . . . . ...
Page 142 - Diagnosing the Problem; Error indicators
Diagnosing the Problem Troubleshooting printer problems is best handled in two easysteps: first diagnose the problem, then apply likely solutionsuntil the problem is fixed. The information that you need todiagnose the most common problems is provided by theprinter’s control panel lights and by the S...
Page 144 - Status Monitor
Lights Problem and Solution Carriage Error f P f S n H n I Printer failed. Remove any paper from the paper path then press the E load/eject button for about 30 seconds. Thepaper feed roller rotates for as longas you press this button. Release thebutton then press it again, whichcauses the paper feed...
Page 145 - Self testing; To perform a self test, follow these steps:
Self testing Self testing can help you determine whether the problem comesfrom the printer or the computer. ❑ If the self test results are satisfactory, this means that theprinter itself is all right and that the problem probably liesin the printer software settings, application settings, theinterfa...
Page 147 - Hex dump mode; Make sure the printer is turned off and paper is loaded into
Hex dump mode Experienced users can use the hex dump mode to pinpointcommunication problems between the printer and a softwareprogram. To enter the hex dump mode, follow these steps. 1. Make sure the printer is turned off and paper is loaded into the sheet feeder. c Caution:Use paper at least 210 mm...
Page 148 - Problems and Solutions; This section divides printer problems into five categories:; Power supply; The lights come on briefly but then go off and stay off.; Cause
Problems and Solutions This section divides printer problems into five categories: Power supply . . . . page 10-7 Operation . . . . . . page 10-8 Paper handling . . . page 10-15 Printing quality . . . page 10-18 Go to the category for the type of problem you have and lookfor the description that mos...
Page 149 - The printer does not work and the control panel lights are off.; The printer is turned off.; Operation; The
The printer does not work and the control panel lights are off. Cause What to do The printer is turned off. Press the P power button. The P power light will come on. The power cord is notproperly plugged into theelectrical outlet. Turn off the printer, make sure thepower cord is firmly plugged into ...
Page 150 - Nothing prints and the control panel lights are on or flashing.; The printer sounds like it is printing, but nothing prints.
Your software is not properlyset up for your printer. Make sure that your printer isproperly selected in your software. Install or reinstall the printer softwareas described in Chapter 2. Nothing prints and the control panel lights are on or flashing. Cause What to do Several common printererrors ha...
Page 153 - Color documents print out in black and white.; Select your printer in your software.; Printing starts too high or too low on the page.
Color documents print out in black and white. Cause What to do Your printer is not selected inyour software. Select your printer in your software. Color printing is not selectedin your application or in theprinter driver. Select color printing in yourapplication and the printer driver. Tryto print a...
Page 154 - Print speed is not what you expect.; Something on the page is wrong or missing.
Print speed is not what you expect. Cause What to do The image resolution and theamount of color used in thedocument may be too high. Carefully considering your use of colorand resolution can help you optimizeyour printing times. For more details,see “Increasing the Print Speed” laterin this chapter...
Page 155 - Do not install a driver
Software settings areoverriding those made in thedefault-setting mode. Always try making a setting in yourapplication first. If that is not possible,use the printer driver. If that is alsoimpossible, use the default-settingmode. For DOS users: The Network I/F mode is setto Off. Set the Network I/F m...
Page 156 - Paper handling; Paper does not feed properly from the sheet feeder.; The paper is curled or folded.
Paper handling Paper does not feed properly from the sheet feeder. Cause What to do Too many sheets are loadedin the sheet feeder. Take the paper stack out of the feeder,remove some sheets, and reload thestack. Before you load paper, check theamount of paper you can load in thesheet feeder. See Chap...
Page 157 - The printer loads more than one sheet at a time.; The paper is too thin.; Ejected paper is wrinkled.; The paper is too long.
The printer loads more than one sheet at a time. Cause What to do Too many sheets are loadedin the sheet feeder. Take the paper stack out of the feeder,remove some sheets, and reload paper.Before you load paper, check theamount of paper you can load in thesheet feeder. See Chapter 7. The edge guides...
Page 158 - Paper feed or paper jam problems occur frequently.
Paper feed or paper jam problems occur frequently. Cause What to do Sheets of paper are stucktogether. Fan the stack of paper and align theedges before loading. The paper is too thin orrough. Make sure the paper meets the paperrequirements for this printer. See“Paper” in Appendix C. Too many sheets ...
Page 159 - Printing quality; The printed image has gaps or faint areas.; The printed image is blurred.; Select
Printing quality The printed image has gaps or faint areas. Cause What to do The print head nozzles areclogged. Clean the print heads. See “Cleaningthe Print Heads,” later in this chapter. The paper quality hasdegraded due to age. Use new paper. The printer driver settingsmay not be correct. Select ...
Page 160 - The printed image is smeared.
The printer driver’s Inksetting is Color even thoughthe printer is being used withan empty color ink cartridgeinstalled. Select Black as the Ink setting in your printer driver. See “Printing with anempty color ink cartridge” on page 9-8. Replace the color ink cartridge. For DOS users: The print dire...
Page 161 - Ink has leaked on the platen.; White horizontal lines appear in the printed image.
Ink has leaked on the platen. Wipe the inside of the printer asshown below with a soft, clean cloth. w Warning: Be careful not to touch the gears inside theprinter. The print head nozzles areclogged. Clean the print heads. See “Cleaningthe Print Heads” later in this chapter. White horizontal lines a...
Page 162 - Printing quality is not what you expect.
Vertical or horizontal printed lines do not align.White banding appears between color and black graphics. Cause What to do The print heads aremisaligned. Aligh the print heads with the PrintHead Alignment utility. See “Aligningthe Print Heads” later in this chapter. The printing position ismisaligne...
Page 163 - Colors are different than you expect.; Set the Ink setting to
The printer driver settings arenot correct. Check the printer driver settings tomake sure they are appropriate. Ifthese settings are correct, check yourapplication because some settings areoverridden by application settings.Also, for more information on makingprinter driver settings, see online help...
Page 164 - Colors are not very vibrant.
The print head nozzles for aparticular color of ink areclogged. Clean the print heads. See “Cleaningthe Print Heads” later in this chapter. The ICM (Windows) orColorSync (Macintosh)setting in your driver is notappropriate for yourdocument. Select Automatic as the Mode setting in the printer driver. ...
Page 165 - Photographic images look grainy or rough.
Color dots are missing in printed characters or graphics. The printed color image has gaps or faint areas. Cause What to do The color print head nozzlesare clogged. Clean the color print head. See“Cleaning the Print Heads” later inthis chapter. For DOS users: The Network I/F mode is setto Off. Set t...
Page 166 - Dots are missing in printed characters or graphics.
Dots are missing in printed characters or graphics. Cause What to do For DOS users: The Network I/F mode is setto Off. Set the Network I/F mode to On in thedefault-setting mode. To enter thedefault-setting mode, see “Changingthe Print Settings” in Appendix A. The Status Monitor window does not appea...
Page 167 - Check the; Increasing the Print Speed
When you clean the print heads using the Head Cleaningutility, the output quality does not improve. Cause What to do You attempted to clean theprint heads while the inkcartridges were low or out ofink. Check the B or A ink out light. When the ink cartridges are low or out, theHead Cleaning utility h...
Page 168 - The table below shows the factors related to print speed only.
Print qualityPrint speed LowerFaster HigherSlower Halftoning No Halftoning Error Diffusion Data characteristics Image size Small Large Resolution Low High The table below shows the factors related to print speed only. Print speed Faster Slower Printer driver settings Ink Black Color Collate* Off On ...
Page 169 - Cleaning the Print Heads; To clean the print heads, follow these steps:
Cleaning the Print Heads If you find that the printed image is unexpectedly faint or dotsin the printed image are missing, you may be able to solvethese problems by cleaning the print heads, which ensures thatthe nozzles are delivering ink properly. You can clean the print heads from your computer u...
Page 172 - Aligning the Print Heads; Make sure paper is loaded in the sheet feeder.
Aligning the Print Heads If you notice a misalignment of vertical or horizontal lines, youmay be able to solve these problems from your computer usingthe Print Head Alignment utility in the printer software. If you are using DOS or you cannot align the print heads withthis utility, see Appendix A. N...
Page 173 - Ink Cartridge Problems
For Macintosh users: 1. Make sure paper is loaded in the sheet feeder. c Caution:Use paper at least 210 mm (8.27 inches) wide; forexample, A4 size paper loaded short edge first. Otherwise,the print heads will spray ink directly onto the platen.This may cause any documents you print afterwards to bes...
Page 175 - Contacting Customer Support; Brand and model of your computer:; For United Kingdom and the Republic of Ireland users
Contacting Customer Support If your printer is not operating properly and you cannot solveyour problem with the troubleshooting information in thisguide and online help, contact EPSON customer supportservices for assistance. We will be able to help you much more quickly if you are ableto give the ex...
Page 176 - Our Customer Support team can provide the following services:
Enquiry Desk The enquiry desk team can be contacted by calling 0800 220546in the UK or 1 800 409132 from the Republic of Ireland, byfaxing 01442 227271, and via the Internet at [email protected] can provide the following information: ❑ Information and literature on new EPSON products (alsoavaila...
Page 177 - Faxon Epson; Contact Faxon Epson faxback Service for:; EPtec - Bulletin Board Service
Faxon Epson Contact Faxon Epson faxback Service for: ❑ Literature and specifications on the latest EPSON products ❑ Support information including troubleshooting tips, switchsettings and driver information To use Faxon Epson, call 01442 227332 using a touch-tonephone. You will be asked to follow a s...
Page 178 - World Wide Web; For Australian users; EPSON FAXBACK
World Wide Web If you can connect to the Internet and have a Web Browser, you can access Epson’s World Wide Web site athttp://www.epson.com. Here you will find information on thelatest EPSON products, software drivers, and answers tofrequently asked questions. For Australian users EPSON Australia wi...
Page 179 - The Helpdesk numbers are:
Your Dealer Don’t forget that your dealer can often help identify andresolve problems. The dealer should always be the first call foradvice on problems. They can often solve problems quicklyand easily as well as give you advice on the next step to take. EPSON Helpdesk EPSON Helpdesk is provided as a...
Page 180 - For Hong Kong and Singapore users; Contact the phone or fax number shown below for your area:; Hong Kong; Product information
For Hong Kong and Singapore users Contact the phone or fax number shown below for your area: Hong Kong Phone: 2585 4300 Fax: 2827 7083 Singapore Phone: 3377911 Fax: 3341185 Internet home page EPSON Hong Kong has established a local home page in bothChinese and English on the Internet to provide user...
Page 181 - For Philippines users
Electronic bulletin board system An electronic bulletin board system (BBS) is also available toobtain printer information and the latest versions of printerdrivers. You can log on to the following number for the BBSservice: BBS: (852) 2827-4244 Technical Support Hotline You can also contact our tech...
Page 183 - Appendix A; Using the Printer with DOS
Appendix A Using the Printer with DOS Proof Sign-off:Ishizaka _______ Norum _______ Keith _______ Grady _______ Installing the Printer Software for DOS Programs . . . . . . . A-2 Changing the Print Settings . . . . . . . . . . . . . . . . . . . . A-2 Using the default settings . . . . . . . . . . . ...
Page 184 - Installing the Printer Software for DOS Programs; Changing the Print Settings
Installing the Printer Software for DOS Programs Most DOS software programs include software for EPSON ESC/P 2 printers. You need to select the correct printer software to take advantageof your printer’s advanced built-in scalable fonts and graphics handling. Most DOS programs require you to selec...
Page 186 - Using the default settings; Print direction; Pitch
Using the default settings Print direction Your printer has three direction settings: Auto, Bi-D, and Uni-D. Note:Most software controls this setting. If your software does, you may never need toset it with the control panel. Auto causes the printer to switch automatically between bidirectional (for...
Page 189 - Changing the default settings; Language
Changing the default settings To change the printer’s default settings, you use the control panel buttons;the control panel lights show your selections. 1. Make sure the printer is turned off and paper is loaded in the sheetfeeder. Note:Use paper at least A4 (210 mm/8.27 inches) size or wider. Other...
Page 190 - Selecting fonts
5. After making your changes, exit the default-setting mode by turning offthe printer. Note: ❑ You may exit the default-setting mode any time by turning off the printer.Any changes you have made remain in effect until you change them again. ❑ If you want to check the current default settings, enter ...
Page 191 - Scalable fonts
Note: ❑ Roman T and Sans Serif H fonts are available in proportional spacing only. ❑ Some of the character tables might not be able to print with EPSON Roman T and EPSON Sans Serif H fonts. In these cases, selected charactertables are printed with EPSON Roman. Scalable fonts The size of the Roman, S...
Page 194 - Using the print head alignment utility
Using the print head alignment utility The print head alignment utility includes both black and color alignmentfeatures. To install this utility on your hard drive, insert the EPSONPrinter Software CD-ROM into your CD-ROM drive and then type D:\SETUP (If your CD-ROM drive uses a different drive lett...
Page 195 - Using the printer’s control panel buttons
Using the printer’s control panel buttons If you cannot use the print head alignment utility program that came withyour printer, then follow these steps to align the print heads. 1. Make sure that the printer is off and paper is loaded in the sheet feeder. Note:Use paper at least A4 (210 mm/8.27 inc...
Page 196 - Using Power-On Functions; LQ self test
Using Power-On Functions The functions below (in italics) are available if you hold down thecorresponding control panel buttons while turning on the printer: LQ self test = E load/eject button Checks the paper length and prints a self-test at 360 dpi. See “Self testing”on page 10-4. Draft self test ...
Page 197 - Appendix B; Tips for Color Printing
Appendix B Tips for Color Printing Proof Sign-off:Ishizaka _______ Nomoto _______ Keith _______ Grady _______ Basics of Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Image Resolution and Image Size . . . . . . . . . . . . . . . . . B-5 Basics of Color Documents . . . . . . . . . ...
Page 198 - Basics of Color; Properties of color; Synchronizing monitor colors and printer colors
Basics of Color This section describes the basic properties of color, the relationshipsbetween colors, and how to use color to improve the quality of yourprinted documents. Properties of color Color is composed of three properties: Hue, Saturation, and Brightness. Hue The name of the color, such as ...
Page 201 - Image Resolution and Image Size
Image Resolution and Image Size The resolution of your original image affects the quality of your printouts.Generally, the higher the resolution, the better the print quality. However,keep in mind that the higher the resolution, the longer the wait forprocessing and printing a document. Generally, t...
Page 203 - Basics of Color Documents; Know WHO your readers are and WHAT your purpose is
Basics of Color Documents To help you use color to maximize your document’s impact on its readers,determine the who, what, when, where, why, and how of color printing. Know WHO your readers are and WHAT your purpose is Your documents are intended to communicate information, opinions, orfeelings to o...
Page 205 - Appendix C; Specifications
Appendix C Specifications Proof Sign-off:Ishizaka _______ Norum _______ Keith _______ Grady _______ Technical Specifications . . . . . . . . . . . . . . . . . . . . . . C-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2Paper . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 206 - Technical Specifications
Technical Specifications Printing Printing method: On-demand ink jet Nozzle configuration: Monochrome (black) 128 nozzles (32 × 4 staggered) Color 64 nozzles × 3 (cyan, magenta, yellow) Printable columns and printing speeds: Character mode: Character pitch (characters per inch) Printing column Draft...
Page 208 - Paper
Paper Note:Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of anynon-EPSON brand or type of paper. Always test samples of paper stock beforepurchasing large quantities or printing large jobs. Single sheets:...
Page 212 - Mechanical
c Caution: ❑ EPSON recommends the use of genuine EPSON ink cartridges.Other products not manufactured by EPSON may cause damage toyour printer not covered by EPSON’s warranties. ❑ Do not use an ink cartridge if the date on the package has expired. Mechanical Paper feed method: Friction Paper path: S...
Page 213 - Electrical; Environmental
Electrical 120V Model 220 − 240V Model Input voltage range 103.5 to 132V 198 to 264V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.4A 0.2A Power consumption Approx. 18W (ISO10561 Letter Pattern) This product is also designed for IT power system with phase to...
Page 214 - Safety approvals; Interface Specifications; Parallel interface; Foward channel
Safety approvals Safety standards: U.S. model UL 1950 with D3, CSA C22.2 No.950 withD3 European model EN60950 (VDE and NEMKO) EMC: U.S. model FCC part 15 subpart B class B,CSA C108.8 class B European model EN 55022 (CISPR Pub. 22) class B EN 50082-1EN 61000-3-2EN 61000-3-3 Australian model AS/NZS 35...
Page 215 - Reverse channel; Serial interface; Optional interface
Reverse channel Transmission mode: IEEE-1284 Nibble mode Connector: 57-30360 Amphenol Connector or equivalent Synchronization: Refer to the IEEE-1284 specification Handshaking: Refer to the IEEE-1284 specification Signal level: IEEE-1284 Level 1 device Data transmission timing: Refer to the IEEE-128...
Page 216 - Initialization; Hardware initialization
Initialization The printer can be initialized (returned to a fixed set of conditions) inthese ways: Hardware initialization ∗ The printer is turned on. ∗ The printer receives an INIT signal from the parallel interface. Software initialization ∗ Software sends the ESC @ (initialize the printer) comma...
Page 217 - Default settings
Default settings The table below shows the default settings that take effect when theprinter is initialized. Item Default setting Top-of-form position Current paper position Page length Single sheets: 22 inches Left and right margins Cancelled Line spacing 1/6-inch line spacing Character pitch Last ...
Page 218 - Command List; ESC/P 2 control codes
Command List This section lists the available printer commands by topic. Your printerworks with the following commands. ESC/P 2 control codes Selecting EPSON ESC/P 2 printer in your software allows you to use themost advanced font and graphics handling available. See the ESC/PReference Manual for de...
Page 219 - IBM X24E emulation control codes
IBM X24E emulation control codes This printer emulates the IBM Proprinter with the following commands.For detailed information, see IBM’s X24E reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U Paper feeding: FF, LF, ESC 5, ESC A, ESC A (AGM*), ESC 0, ESC 1, E...
Page 220 - Character Tables
Character Tables These character tables are selected with the default-setting mode or byusing software commands. All tables except the italic character table are the same as the PC437 table for hex codes 00 through 7F, so only the PC437 table is showncompletely. The rest of the tables show only the ...
Page 224 - International character sets
International character sets You can select one of the following international character sets with thedefault-setting mode or the ESC R command. For example, when youselect “Italic France,” the characters in the “France” row on the tablebelow are used in the italic character table. The following eig...
Page 225 - Characters available with ESC ( ^ command
Characters available with ESC ( ^ command To print the characters in the table below, use the ESC ( ^ command. C R Easter2 Ref. Guide Rev.b A5 size Appendix c 05-29-97 DR, pass 2 Specifications C-21
Page 227 - Glossary
Glossary The following definitions apply specifically to printers. AGM (Alternate Graphics Mode) An option that improves the quality of your printout when using the printer in IBMX24E emulation mode. application A software program that helps you carry out a particular task, such as wordprocessing or...
Page 233 - Index
Index A Adjust lever, 1-2, 7-6–7Advanced setting Macintosh, 6-6, 6-8Windows, 4-6, 4-8. See also online help Alignment, print head, 10-31–32, A-12–13. See also Utilities AppleTalk*, 2-30Automatic setting Macintosh, 6-2–3Windows, 4-2, 4-5 B Baud rate, 8-5Bidirectional printing, A-4. See also High Spee...