Elo D-Series Rev.C] - Manual

15D1 T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Unpacking Your Touchcomputer Check that the following items are present and in good condition:...

15D1 T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Display The display screen can be adjusted from 0 to 60 degrees, as shown below. CAUTION: To prevent tipping or dropping, be sure to hold the base when adjusting the display. Setting Up the Operating System If configured with an operating system, the ...

15D1 T OUCHCOMPUTER U SER G UIDE 3 3. Click Customize . The Regional and Language Options window appears. Select the Languages tab. 4. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” 5. Select the Regional ...

15D1 T OUCHCOMPUTER U SER G UIDE 4 7. Click Apply . 8. Select your location from the drop-down list in the Locations pane. 9. Click OK .

15D1 T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone (For Windows XP and POSReady 2009 Only) When the following window appears, you can change the time zone, date, and time of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of the tou...

15D1 T OUCHCOMPUTER U SER G UIDE 6 5. Click Inject , and the following window will pop out. 6. Click the drop-down list and select the preference language. 7. Click Inject Selected Language 8. The following window will be presented:

15D1 T OUCHCOMPUTER U SER G UIDE 7 9. After the language package is installed correctly, press any key to exit this window. 10. Click Exit Æ Exit Æ Restart Selecting the Region (For Windows 7 Only) When the following window appears, you can change the country, time and currency, and keyboard layout ...

15D1 T OUCHCOMPUTER U SER G UIDE 8 Choosing the Computer Name (For Windows 7 Only) When the following window appears, you can choose a computer name of the touchcomputer. After making any changes, click Next to continue. Selecting the Update Options (For Windows 7 Only) When the following window app...

15D1 T OUCHCOMPUTER U SER G UIDE 9 After making any changes, click Next to continue. Reviewing the Time and Date Settings (For Windows 7 Only) When the following window appears, you can set up the time and date of the touchcomputer. After making any changes, click Next to finish. Windows Setup compl...

15D1 T OUCHCOMPUTER U SER G UIDE 10 Click the Align button. This launches the calibration program. The window shown below opens. Follow the instructions to calibrate the touchscreen.

15D1 T OUCHCOMPUTER U SER G UIDE 11 Securing the Base There are two mounting options for the D-Series touchcomputer. In both cases, the base must be mounted on a horizontal surface. Option 1: Secure from below. Use the four pretapped holes to secure the touchcomputer from below the mounting surface....

15D1 T OUCHCOMPUTER U SER G UIDE 13 C H A P T E R 2 OPERATION This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged after powering off/on or in the ca...

15D1 T OUCHCOMPUTER U SER G UIDE 14 On-Screen Display (OSD) OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is shown, pr...

15D1 T OUCHCOMPUTER U SER G UIDE 15 Feature Description Language Changes language to English, French, Italian, German, Spanish, Japanese, Simplified Chinese, or Traditional Chinese. Recall Sets color recall and recall defaults. Restores original factory settings. Miscellaneous Adjusts sharpness, ena...

15D1 T OUCHCOMPUTER U SER G UIDE 16 Head Power Status LED The head power status is indicated by a different LED, which is located at the lower edge of the head (#3 in figure on page 13). LED Color to Observer State Off No input power to head — Off mode Red Input power present, power switch off — Off...

15D1 T OUCHCOMPUTER U SER G UIDE 17 Using the Input/Output Panel To access the input/output (I/O) ports, open the cable cover door on the left side of the unit, as shown below. The touchcomputer provides a number of input and output interfaces for connecting a wide variety of compliant devices as sh...

15D1 T OUCHCOMPUTER U SER G UIDE 20 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral, complete installation and setup instructions are provided with the field-installable kits. The following peripherals are available in field-installable kits: Magnetic stripe...

15D1 T OUCHCOMPUTER U SER G UIDE 22 • Fully supports USB 2.0 • Part number: E145919 Testing the MSR Testing in USB MSR Keyboard (KB) Emulation Mode 1. Open the Notepad application (click Start > Accessories > Notepad ). 2. Slide the card through the MSR and verify that the data is displayed in...

15D1 T OUCHCOMPUTER U SER G UIDE 23 2. Slide a card through the MSR and verify that the data is displayed in the application window. 3. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display You can optionally add a customer display to the D-Series touchcompu...

15D1 T OUCHCOMPUTER U SER G UIDE 25 Testing the FPR 1. Double-click the Fingerprint Reader Test icon to start the test application. 2. Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window. Barcode Scanner There are tw...

15D1 T OUCHCOMPUTER U SER G UIDE 26 • Visible laser diode operating at 650nm • 100+ scans/sec. • RoHS-compliant • Part number: E946856 Omni-directional scanner specifications: • Ability to generate omni-directional scanning pattern • Maximum performance • 2-D scanning ability (PDF417, MicroPDF) • US...

15D1 T OUCHCOMPUTER U SER G UIDE 27 2. Now scan the barcode below to change the scanning pattern. Using this scanning pattern allows you to read 2-D barcodes (you can still read 1-D barcodes). Testing the Barcode Scanner 1. Determine which port the barcode scanner is using: a. Click Start > Contr...

15D1 T OUCHCOMPUTER U SER G UIDE 30 USB Wireless Adapter A wireless USB adapter can be installed as an option in the D-Series touchcomputer to provide wireless LAN capabilities. Typical specifications for the wireless card are: • USB 2.0 interface • 802.11 B/G/N compliant • Support for Windows XP, W...

15D1 T OUCHCOMPUTER U SER G UIDE 31 Rear-facing LCD Monitor Bracket Kit A rear-facing LCD monitor mounting bracket kit can be installed as an option on the D-Series touchcomputer to provide the second display through DVI-D display interface. The compatibility requirements for the rear-facing monitor...

15D1 T OUCHCOMPUTER U SER G UIDE 32 Cash Drawer Port We provide a standard RJ11 port to attach a cash drawer. Testing the Cash Drawer Port 1. Connect the cash drawer to the touchcomputer using a cable with the correct wiring definition. 2. In the EloTouchSystems link on the desktop, go to “Periphera...

15D1 T OUCHCOMPUTER U SER G UIDE 33 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Here is some important information on the proper setup and maintenance of your touchcomputer. To reduce the risk of electric shock, follow all safety notices and never open the touchcomputer case. Turn off the product ...

15D1 T OUCHCOMPUTER U SER G UIDE 34 Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit...

15D1 T OUCHCOMPUTER U SER G UIDE 35 WEEE Directive In the European Union, the Waste Electrical and Electronic Equipment (WEEE) directive label shown to the left indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility for recovery ...

15D1 T OUCHCOMPUTER U SER G UIDE 36 Recovering the Operating System If for any reason the touchcomputer’s operating system and software need to be recovered TO FACTORY SETTINGS, there are two ways you can recover your system: I) Use the Elo recovery utility (included in POSReady 2009, Windows 7, and...

15D1 T OUCHCOMPUTER U SER G UIDE 38 5. Click Recover Æ Start Recovery Process 6. Once completed, click Exit Recovery Process Æ Exit . The system will restart automatically.

15D1 T OUCHCOMPUTER U SER G UIDE 39 OR II) Use the Elo recovery DVD (Some Windows XP versions include a recovery DVD; for these systems there is no recovery partition on the HDD, so you must follow the following procedure to recovery the system. Some Windows XP versions, and ALL POSReady 2009 and Wi...

15D1 T OUCHCOMPUTER U SER G UIDE 40 6. Once you see the “ Command Prompt ” window to start the recovery process type: • “ pos9 ” to start the recovery process for POSReady 2009/Windows XP. * Note: I f your system came with Windows XP, it will automatically be re-installed; if your system came with P...

15D1 T OUCHCOMPUTER U SER G UIDE 42 Reassigning COM Ports after System Recovery (The   section   is   required   once   you   recovered   your   system   either   from   recovery   partition   or   DVD)   • Instructions   to   reassign   the   USB   Serial   Port(s)   1. For   POSReady   2009,   rig...

15D1 T OUCHCOMPUTER U SER G UIDE 43     2. Double   click   the   “Ports   (COM   &   LPT)”   and   verify   that   all   of   the   “USB   Serial   Port”   settings   are   IDENTICAL   to   the   following   table:     Description   Location   USB   Serial   Port   (COM3)   On   USB   Serial   ...

15D1 T OUCHCOMPUTER U SER G UIDE 47   After   completing   the   above   steps,   right   click   on   “ Ports   (COM   &   LPT) ”   and   click   Scan   for   hardware   changes.         5. This   should   result   in   the   following   assignments:        • If   not,   please   repeat   steps...

15D1 T OUCHCOMPUTER U SER G UIDE 48 C H A P T E R 5 TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: The touchcomputer The web The phone Using the Touchcomputer You can access support information in System Pro...

15D1 T OUCHCOMPUTER U SER G UIDE 49 Using the Phone For technical support, see the table at the end of the user guide for contact information.

15D1 T OUCHCOMPUTER U SER G UIDE 50 REGULATORY INFORMATION I. Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein may result ...

15D1 T OUCHCOMPUTER U SER G UIDE 52 iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF...

15D1 T OUCHCOMPUTER U SER G UIDE 53 WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for th...