Page 2 - Multi-function Touchcomputer
Elo Touch Solutions B-Series Touchcomputer User Guide Multi-function Touchcomputer Revision E SW 601075 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com
Page 3 - Copyright © 2012 Elo Touch Solutions, Inc. All Rights Reserved.; Trademark Acknowledgments
B-S ERIES T OUCHCOMPUTER U SER G UIDE iii Copyright © 2012 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, includin...
Page 4 - Table of Contents
B-S ERIES T OUCHCOMPUTER U SER G UIDE iv Table of Contents Chapter 1: Setup ...................................................................................... 1 Unpacking Your Touchcomputer ....................................................................................................1 Adju...
Page 6 - C H A P T E R; SETUP; Unpacking Your Touchcomputer
B-S ERIES T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Unpacking Your Touchcomputer Check that the following items are present and in good condi...
Page 7 - Adjusting the Display; Selecting the Language (For Windows XP and POSReady 2009 Only); Start > Control Panel; Regional and Language Options
B-S ERIES T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Display The display screen can be adjusted from 0 to 70 degrees, as shown below. CAUTION: To prevent tipping or dropping, be sure to hold the base when adjusting the display. Setting Up the Operating System If configured with an operating system,...
Page 8 - Customize; Languages; Regional Options
B-S ERIES T OUCHCOMPUTER U SER G UIDE 3 3. Click Customize . The Regional and Language Options window appears. Select the Languages tab. 4. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” 5. Select the Regi...
Page 9 - Apply; OK
B-S ERIES T OUCHCOMPUTER U SER G UIDE 4 7. Click Apply . 8. Select your location from the drop-down list in the Locations pane. 9. Click OK .
Page 10 - Selecting the Time Zone (For Windows XP and POSReady 2009 Only); Next; Injecting the Languages (For Windows 7 Only); Repair your computer.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone (For Windows XP and POSReady 2009 Only) When the following window appears, you can change the time zone, date, and time of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of th...
Page 11 - Inject; Inject Selected Language
B-S ERIES T OUCHCOMPUTER U SER G UIDE 6 5. Click Inject , and the following window will pop out. 6. Click the drop-down list and select the preference language. 7. Click Inject Selected Language 8. The following window will be presented:
Page 12 - Exit; Selecting the Region (For Windows 7 Only)
B-S ERIES T OUCHCOMPUTER U SER G UIDE 7 9. After the language package is installed correctly, press any key to exit this window. 10. Click Exit Æ Exit Æ Restart Selecting the Region (For Windows 7 Only) When the following window appears, you can change the country, time and currency, and keyboard la...
Page 13 - Choosing the Computer Name (For Windows 7 Only); Selecting the Update Options (For Windows 7 Only); Use recommended settings
B-S ERIES T OUCHCOMPUTER U SER G UIDE 8 Choosing the Computer Name (For Windows 7 Only) When the following window appears, you can choose a computer name of the touchcomputer. After making any changes, click Next to continue. Selecting the Update Options (For Windows 7 Only) When the following windo...
Page 14 - Reviewing the Time and Date Settings (For Windows 7 Only); Calibrating the Touchscreen
B-S ERIES T OUCHCOMPUTER U SER G UIDE 9 After making any changes, click Next to continue. Reviewing the Time and Date Settings (For Windows 7 Only) When the following window appears, you can set up the time and date of the touchcomputer. After making any changes, click Next to finish. Windows Setup ...
Page 15 - Align
B-S ERIES T OUCHCOMPUTER U SER G UIDE 10 Click the Align button. This launches the calibration program. The window shown below opens. Follow the instructions to calibrate the touchscreen.
Page 16 - Securing the Base; Mounting Diagram
B-S ERIES T OUCHCOMPUTER U SER G UIDE 11 Securing the Base When mounting the B-Series touchcomputer, the baseplate must be removed and mounted on a flat surface. Use the four pre-tapped holes to secure the baseplate from below the mounting surface before reattaching the touchcomputer as shown below....
Page 17 - OPERATION
B-S ERIES T OUCHCOMPUTER U SER G UIDE 12 C H A P T E R 2 OPERATION This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged after powering off/on or in t...
Page 18 - OSD Menu
B-S ERIES T OUCHCOMPUTER U SER G UIDE 13 On-Screen Display (OSD) OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is show...
Page 19 - OSD and Power Button Control; To enable or disable the OSD function:
B-S ERIES T OUCHCOMPUTER U SER G UIDE 14 Feature Description Image setting Adjusts H position, V position, clock, and phase. • H position: Moves the screen horizontally right and left (1 pixel pitch increment). • V position: Moves the screen vertically up and down (1 line increment). • Clock: Adjust...
Page 21 - Using the Input/Output Panel; B1 and B3 models
B-S ERIES T OUCHCOMPUTER U SER G UIDE 16 Using the Input/Output Panel To access the input/output (I/O) ports, remove the cable cover at the bottom of the unit. A security screw is included and may be used to secure the cable cover to the touchcomputer. Below are the I/O descriptions by model: B1 and...
Page 22 - OPTIONS AND UPGRADES; Adding Optional Peripherals
B-S ERIES T OUCHCOMPUTER U SER G UIDE 17 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral, complete installation and setup instructions are provided with the field-installable kits. The following peripherals are available for purchase separately as field-inst...
Page 23 - Testing the MSR; Testing in USB MSR Keyboard (KB) Emulation Mode
B-S ERIES T OUCHCOMPUTER U SER G UIDE 18 Magnetic Stripe Reader (MSR) You can add a magnetic stripe reader (MSR) to the B-Series touchcomputer to any of the 4 mounting locations located on the display head top, bottom, left, and right. Software application and drivers can be found in the following d...
Page 24 - Testing in USB MSR Human Interface Device (HID) Mode
B-S ERIES T OUCHCOMPUTER U SER G UIDE 19 Testing in USB MSR Human Interface Device (HID) Mode 1. Double-click the MagSwipe HID Demo icon to start the test application. 2. Slide a card through the MSR and verify that the data is displayed in the application window.
Page 25 - Customer Display
B-S ERIES T OUCHCOMPUTER U SER G UIDE 20 3. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display You can optionally add a customer display to the B-Series touchcomputer to any of the four mounting locations located on the display head top, bottom, left, and...
Page 26 - Testing the FPR; Fingerprint Reader Test
B-S ERIES T OUCHCOMPUTER U SER G UIDE 21 Fingerprint Reader (FPR) You can add a fingerprint reader to the B-Series touchcomputer to any of the four mounting locations located on the display head top, bottom, left, and right. Software application and drivers can be found in the following directory or...
Page 27 - Cash Drawer Port Card
B-S ERIES T OUCHCOMPUTER U SER G UIDE 22 Cash Drawer Port Card A Cash Drawer Port Card can be installed in any available expansion slot. This card provides: • 1 x 12V or 24V selectable cash drawer RJ11 port. The voltage setting can be set via jumper on the card prior to installing into the touchcomp...
Page 28 - Wireless Adapter; Testing the Wireless Adapter; Start > Control Panel > Network Connections
B-S ERIES T OUCHCOMPUTER U SER G UIDE 23 C:\EloTouchSystems\Peripherals Part number: E017487 Wireless Adapter A wireless adapter can be installed as an option in the B-Series touchcomputer in the I/O area under the cable cover. Typical specifications for the wireless adapter are: • USB dongle module...
Page 29 - Second Hard Disk Drive; Modem Card
B-S ERIES T OUCHCOMPUTER U SER G UIDE 24 Second Hard Disk Drive A second hard disk drive can be added via the second hard drive mounting kit. This addition provides extra data storage or can be used in conjunction with the RAID controller card for RAID functionality. This option occupies a single ex...
Page 30 - Parallel Port Card; RAID Controller Card; Elo POS Demo Software
B-S ERIES T OUCHCOMPUTER U SER G UIDE 25 Parallel Port Card A parallel port card can be added to any Expansion slot. This option provides a parallel port for printer interfaces only. Software drivers can be found in the following directory or on www.elotouch.com : C:\EloTouchSystems\Peripherals Part...
Page 31 - SAFETY AND MAINTENANCE; Safety
B-S ERIES T OUCHCOMPUTER U SER G UIDE 26 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Important information regarding the proper setup and maintenance of your touchcomputer: • To reduce the risk of electric shock, follow all safety notices and never open the touchcomputer case. • Turn off the produ...
Page 32 - Care and Handling; Warning
B-S ERIES T OUCHCOMPUTER U SER G UIDE 27 Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display...
Page 33 - WEEE Directive; UL Directive
B-S ERIES T OUCHCOMPUTER U SER G UIDE 28 WEEE Directive In the European Union, the Waste Electrical and Electronic Equipment (WEEE) directive label shown to the left indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility for reco...
Page 34 - Recovering the Operating System
B-S ERIES T OUCHCOMPUTER U SER G UIDE 29 Recovering the Operating System If for any reason the touchcomputer’s operating system and software need to be recovered TO FACTORY SETTINGS, there are two ways you can recover your system: I) Use the Elo recovery utility (included in POSReady 2009,Windows 7,...
Page 36 - Recover
B-S ERIES T OUCHCOMPUTER U SER G UIDE 31 5. Click Recover Æ Start Recovery Process 6. Once completed, click Exit Recovery Process Æ Exit . The system will restart automatically.
Page 37 - OR
B-S ERIES T OUCHCOMPUTER U SER G UIDE 32 OR II) Use the Elo recovery DVD (Some Windows XP versions include a recovery DVD; for these systems there is no recovery partition on the HDD, so you must follow the following procedure to recovery the system. Some Windows XP versions, and ALL POSReady 2009 a...
Page 38 - Command Prompt; Windows 7
B-S ERIES T OUCHCOMPUTER U SER G UIDE 33 6. Once you see the “ Command Prompt ” window to start the recovery process type: • “ pos9 ” to start the recovery process for POSReady 2009/Windows XP. * Note: I f your system came with Windows XP, it will automatically be re-installed; if your system came w...
Page 40 - Reassigning COM Ports after System Recovery
B-S ERIES T OUCHCOMPUTER U SER G UIDE 35 Reassigning COM Ports after System Recovery (The section is required once you recovered your system either from recovery partition or DVD) • Instructions to reassign the USB Serial Port(s) 1. For POSReady 2009, ...
Page 41 - IDENTICAL
B-S ERIES T OUCHCOMPUTER U SER G UIDE 36 2. Double click the “Ports (COM & LPT)” and verify that all of the “USB Serial Port” settings are IDENTICAL to the following table: Description Location USB Serial Port (COM3) On USB Seri...
Page 45 - Ports
B-S ERIES T OUCHCOMPUTER U SER G UIDE 40 After completing the above steps, right click on “ Ports (COM & LPT) ” and click Scan for hardware changes. 5. This should result in the following assignments: • If not, please repeat ...
Page 47 - TECHNICAL SUPPORT; Technical Assistance; Using the Touchcomputer
B-S ERIES T OUCHCOMPUTER U SER G UIDE 42 C H A P T E R 5 TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: • The touchcomputer • The web • The phone Using the Touchcomputer You can access support information in...
Page 48 - Using the Phone
B-S ERIES T OUCHCOMPUTER U SER G UIDE 43 Using the Phone For technical support, see the table at the end of the user guide for contact information.
Page 49 - REGULATORY INFORMATION; I. Electrical Safety Information; II. Emissions and Immunity Information
B-S ERIES T OUCHCOMPUTER U SER G UIDE 44 REGULATORY INFORMATION I. Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein may re...
Page 51 - III. Agency Certifications
B-S ERIES T OUCHCOMPUTER U SER G UIDE 46 iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of hi...
Page 52 - WARRANTY
B-S ERIES T OUCHCOMPUTER U SER G UIDE 47 WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty f...