Page 2 - TABLE OF CONTENTS
www.desatech.com 111160-01C 2 WARNING: Improper installation, adjustment, altera-tion, service, or maintenance can cause injury or prop-erty damage. Refer to this manual for correct installationand operational procedures. For assistance or addi-tional information consult a qualified installer, servi...
Page 3 - SAFETY INFORMATION; DANGER: Carbon monoxide; Get; Have heater serviced. Some; WARNING: Any change to; This appliance is only for use with the type
www.desatech.com 111160-01C 3 SAFETY INFORMATION WARNING: This product con- tains and/or generates chemicalsknown to the state of Californiato cause cancer or birth defects,or other reproductive harm. IMPORTANT: Read this owner’smanual carefully and completelybefore trying to assemble, oper-ate, or ...
Page 4 - Continued; PRODUCT; Smoky Mountain Oak Model Shown)
www.desatech.com 111160-01C 4 4. If you smell gas • shut off gas supply• do not try to light any appliance• do not touch any electrical switch; do not use any phone in your building • immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’sinstructions • if you cannot re...
Page 5 - LOCAL CODES; The National Fuel Gas Code, ANSI; UNPACKING; CAUTION: Do not remove the; PRODUCT FEATURES; OPERATION; AIR FOR COMBUSTION; WARNING: This heater shall; National Fuel
www.desatech.com 111160-01C 5 LOCAL CODES Install and use heater with care. Follow all localcodes. In the absence of local codes, use the latestedition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54* . *Available from: American National Standards Institute, Inc. 1430 Broadway New York, NY 10018 ...
Page 6 - per kw) of the aggregate input rating
www.desatech.com 111160-01C 6 Unusually Tight Construction The air that leaks around doors and windows mayprovide enough fresh air for combustion and ven-tilation. However, in buildings of unusually tightconstruction, you must provide additional fresh air. Unusually tight construction is definedas c...
Page 7 - WARNING: If the area in; VENTILATION AIR; Ventilation Air From Inside Building; National Fuel Gas; Ventilation Air From Outdoors; for required size of ventilation grills or ducts.; Figure 4 - Ventilation Air from Outdoors
www.desatech.com 111160-01C 7 The space in the example is a confined space becausethe actual Btu/Hr used is more than the maximumBtu/Hr the space can support. You must provide ad-ditional fresh air. Your options are as follows:A. Rework worksheet, adding the space of an adjoin- ing room. If the extr...
Page 8 - INSTALLATION; Before installing; Vent-free heaters add moisture to; CHECK GAS TYPE; WARNING: This appliance
www.desatech.com 111160-01C 8 INSTALLATION NOTICE: This heater is intendedfor use as supplemental heat.Use this heater along with yourprimary heating system. Do notinstall this heater as your pri-mary heat source. If you have acentral heating system, you mayrun system’s circulating blowerwhile using...
Page 9 - WARNING: Maintain the; If Using Mantel; Figure 5 - Minimum Clearance for; Example
www.desatech.com 111160-01C 9 INSTALLATION AND CLEARANCES(Vent-Free Operation Only) WARNING: Maintain the minimum clearances. If you can,provide greater clearances fromfloor, ceiling, and adjoining wall. MINIMUM FIREPLACE CLEARANCE TO COMBUSTIBLE MATERIALS Log Size Side Wall Ceiling 18", 24"...
Page 10 - MANTEL CLEARANCES; Determining Minimum Mantel Clearance; If you cannot meet these minimum; Figure 7 - Minimum Mantel Clearances; Safe Installation
www.desatech.com 111160-01C 10 MANTEL CLEARANCES In addition to meeting noncombustible materialclearances, you must also meet required clearancesbetween fireplace opening and mantel shelf. If youdo not meet the clearances in Figure 7 you willneed a hood. Determining Minimum Mantel Clearance If you m...
Page 11 - flue damper open; FLOOR CLEARANCES; A. If installing appliance on the floor level, you
www.desatech.com 111160-01C 11 MinimumNoncombustible Material 8"Min. 12" 15" 18" All minimum distances arein inches Log Set 18", 24",30" Mode 20" 2 1 /2 " 6" 8" 10" 12" Distances to Underside ofMantel Hood(GA6050,GA6052) Top ofFireplaceOpening Unde...
Page 12 - CAUTION: Do not remove; Figure 12 - Attaching Flexible Gas Hose; Fitting; CAUTION: Do not pick up; Optional Positioning Of Thermostat; Installation Items Needed; Installing Logs; Area of Various Standard
www.desatech.com 111160-01C 12 INSTALLATION Continued INSTALLING HEATER BASEASSEMBLY CAUTION: Do not remove the data plates attached to theheater base assembly. The dataplates contain important war-ranty and safety information. WARNING: You must secure this heater to fireplace floor. Ifnot, heater w...
Page 13 - Figure 13 - Attaching Base Assembly to; Mark screw locations through holes in mount-; CONNECTING TO GAS SUPPLY; Accessories
www.desatech.com 111160-01C 13 INSTALLATION Continued Figure 13 - Attaching Base Assembly to Fireplace Floor - Dual Burner Model MasonryScrew MountingBracket MasonryScrew Figure 14 - Attaching Base Assembly to Fireplace Floor - Single Burner Model MountingBracket 7. Mark screw locations through hole...
Page 14 - Install equipment valve in an acces-; WARNING; Figure 16 - Gas Connection; ries; Figure 15 - External Regulator With Vent; CHECKING GAS CONNECTIONS; WARNING: Never use an open
www.desatech.com 111160-01C 14 INSTALLATION Continued For propane/LP units, the installer must supply anexternal regulator. The external regulator will re-duce incoming gas pressure. You must reduce in-coming gas pressure to between 11 and 14 inchesof water. If you do not reduce incoming gas pres-su...
Page 15 - necting to Gas Supply; Pressure Testing Heater Gas Connections; Figure 17 - Equipment Shutoff Valve; Open; Figure 18 - Checking Gas Joints; Gas Meter
www.desatech.com 111160-01C 15 INSTALLATION Continued CAUTION: Make sure exter- nal regulator has been installedbetween propane/LP supply andheater. See guidelines under Con- necting to Gas Supply , page 14. Pressure Testing Gas Supply PipingSystem Test Pressures In Excess Of 1/2 PSIG (3.5 kPa) 1. D...
Page 16 - INSTALLING LOGS; CAUTION: After installation; Locate the recesses on the back of the front
www.desatech.com 111160-01C 16 INSTALLING LOGS CAUTION: After installation a n d p e r i o d i c a l l y t h e r e a f t e r ,check to ensure that no flamecomes in contact with any log.With the heater set to HI, checkto see if flames contact any log.If so, reposition logs accordingto the log install...
Page 17 - WARNING: Failure to position; Locate holes on the bottom of crossover log
www.desatech.com 111160-01C 17 INSTALLATION Continued WARNING: Failure to position the parts in accordance with thesediagrams or failure to use onlyparts specifically approved withthis heater may result in propertydamage or personal injury. Dual Burner Biltmore Split Oak ModelsCCL3018PTA/NTA, CCL392...
Page 18 - Holes; Pins
www.desatech.com 111160-01C 18 INSTALLATION Continued Figure 28 - Installing Crossover Log #5 (CCL3930PTB/NTB Shown) CrossoverLog (#4) Front Log (#1) CrossoverLog (#5) CrossoverLog (#4) FrontLog (#1) Figure 29 - Installing Crossover Log #5 and Log #6 (CCL3018PA/NA and CCL3018PTA/NTA Only) CrossoverL...
Page 19 - Place front log onto grate on front of base as-; Figure 32 - Installing Back Log
www.desatech.com 111160-01C 19 INSTALLATION Continued Single Burner Seasonal Oak ModelsCRL2718P/N, CRL2718P/N WARNING: Failure to position the parts in accordance with thesediagrams or failure to use onlyparts specifically approved withthis heater may result in propertydamage or personal injury. The...
Page 20 - OPERATING HEATER; MODELS
www.desatech.com 111160-01C 20 OPERATING HEATER MANUALLY-CONTROLLED MODELS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not fol- low these instructions exactly,a fire or explosion may resultcausing property damage, per-sonal injury or loss of life. A. This appliance has a pilot which must...
Page 21 - Manual Lighting Procedure; WARNING: Do not operate; Figure 35 - Control Knob and Ignitor; Ignitor Button; Shutting Off Heater; structions
www.desatech.com 111160-01C 21 5. Slightly depress and turn control knob counterclockwise to the PILOT po- sition. Press in control knob for five (5) sec-onds (see Figure 35). Note: You may be running this heater for the first time after hooking up to gas sup-ply. If so, the control knob may need to...
Page 23 - Figure 37 - Control Knob and Ignitor; Control Knob
www.desatech.com 111160-01C 23 5. Turn control knob counterclockwise to the PILOT position. Press in control knobfor five (5) seconds (see Figure 37). Note: You may be running this heater for the first time after hooking up to gas sup-ply. If so, the control knob may need to bepressed in for 30 seco...
Page 24 - INSPECTING BURNERS; PILOT FLAME PATTERN; To Turn Off Gas to Appli-; Figure 39 - Correct Pilot Flame Pattern; Thermocouple; BURNER PRIMARY AIR HOLES; CLEANING AND; WARNING: Turn off heater; the unit to cool for at least thirty minutes.
www.desatech.com 111160-01C 24 INSPECTING BURNERS Check pilot flame pattern and burner flame pat-terns often. PILOT FLAME PATTERN Figure 39 shows a correct pilot flame pattern. Figure40 shows an incorrect pilot flame pattern. The incor-rect pilot flame is not touching the thermocouple.This will caus...
Page 25 - Figure 41 - Injector Holder On Outlet; Figure 42 - Pilot Inlet Air Hole; Burner Tube; LOGS; SERVICE HINTS; When Gas Pressure Is Too Low; TECHNICAL SERVICE
www.desatech.com 111160-01C 25 3. Blow air through the ports/slots and holes in the burner. 4. Check the injector holder located at the end of the burner tube again. Remove any largeparticles of dust, dirt, lint, or pet hair with asoft cloth or vacuum cleaner nozzle. 5. Blow air into the primary air...
Page 26 - TROUBLESHOOTING; WARNING: Turn off heater and let cool before servicing. Only a; POSSIBLE CAUSE; ing and Maintenance; OBSERVED PROBLEM
www.desatech.com 111160-01C 26 TROUBLESHOOTING Note: All troubleshooting items are listed in order of operation. WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS...
Page 28 - WARNING: If you smell gas; IMPORTANT; REMEDY
www.desatech.com 111160-01C 28 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply.• Do not try to light any appliance.• Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas suppl...
Page 29 - Do not remove the screw. Make sure
www.desatech.com 111160-01C 29 OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB FOR MASONRY AND FACTORY-BUILT METAL FIREPLACE If your log set cycles to pilot, but the room tem-perature drops to a lower than ideal comfort levelbefore the log set comes back on, you may wantto reposition the thermostat ...
Page 30 - Figure 49 - Positioning the Thermostat; Capillary; OPTIONAL POSITIONING; REPLACEMENT PARTS; Use only original replacement parts. This; PARTS UNDER WARRANTY
www.desatech.com 111160-01C 30 4. The mounting clip must be a minimum of 3" from bottom of fireplace to prevent crimpingof capillary. Once you have decided on a lo-cation, clean the area thoroughly. Remove thepaper backing from the adhesive on back ofmounting clip. Press the clip into the new lo...
Page 31 - SPECIFICATIONS; DUAL BURNER SMOKY MOUNTAIN OAK MODELS; DUAL BURNER BILTMORE SPLIT OAK MODELS; SINGLE BURNER SEASONAL OAK MODELS
www.desatech.com 111160-01C 31 SPECIFICATIONS DUAL BURNER SMOKY MOUNTAIN OAK MODELS CGD3018PT CGD3018NT CGD3924PT CGD3924NT Btu (Variable) 16,000/30,000 16,000/30,000 20,000/39,000 20,000/39,000 Type Gas Propane/LP Natural Propane/LP Natural Ignition Piezo Piezo Manifold Pressure 8.0" W.C. 3.5...
Page 32 - ILLUSTRATED PARTS BREAKDOWN
www.desatech.com 111160-01C 32 ILLUSTRATED PARTS BREAKDOWN VARIABLE MANUALLY-CONTROLLED BILTMORE SPLIT OAKMODELS CCL3018PA, CCL3018NA, CCL3924PA AND CCL3924NA 24 21 11 12 13 4 5 3 2 21 8 21 7 10 9 16 15 17 19 22 18 14 19 23 20 18 6 1
Page 33 - PARTS LIST; VARIABLE MANUALLY-CONTROLLED BILTMORE SPLIT OAK MODELS; Replacement Parts
www.desatech.com 111160-01C 33 PARTS LIST VARIABLE MANUALLY-CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructionslisted under Replacement Parts on page 30 of this manual. KEY PART NUMBER NO. CCL3018PA CCL3018NA CCL...
Page 39 - Painted Base Assembly; Lava Rock
www.desatech.com 111160-01C 39 PARTS LIST THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAKMODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructionslisted under Replacement Parts on page 30 of this manual. KEY PART NUMBER NO. CCL3924PTA CCL3924NTA CCL...
Page 41 - VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS
www.desatech.com 111160-01C 41 PARTS LIST VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructionslisted under Replacement Parts on page 30 of this manual. KEY PART NUMBER NO. CRL2718P CRL2718N CRL3124P CR...
Page 42 - PARTS CENTRAL; East Coast Energy Products
www.desatech.com 111160-01C 42 Baltimore Electric 1348 Dixwell AvenueHamden, CT 06514-03221-800-397-7553203-248-7553Parts Department Portable Heater Parts 342 N. County Rd. 400 EastValparaiso, IN 46383-9704All States219-462-74411-888-619-7060sales@portableheaterparts.comtechservice@portableheaterpar...
Page 43 - ACCESSORIES; A care and maintenance video is; FIREPLACE HOOD; Helps deflect heat away from man-
www.desatech.com 111160-01C 43 ACCESSORIES Purchase these fireplace accessories from your lo-cal dealer. If they can not supply these accessories,call DESA Heating Products’ Sales Department at1-866-672-6040 for referral information. You canalso write to the address listed on the back page ofthis ma...
Page 44 - WARRANTY INFORMATION; KEEP THIS WARRANTY; NOT A UPC
WARRANTY INFORMATION KEEP THIS WARRANTY Always specify model and serial numbers when communicating with the factory. We reserve the right to amend these specifications at any time without notice. The only warranty applicable is ourstandard written warranty. We make no other warranty, expressed or im...