Page 2 - Air for Combustion and Ventilation; section on page 5 of this manual.; TABLE OF CONTENTS
www.desatech.com 113097-01C 2 WARNING: Improper installation, adjustment, altera-tion, service or maintenance can cause injury or prop-erty damage. Refer to this manual for correct installation and operational procedures. For assistance or addi-tional information consult a qualified installer, servic...
Page 3 - SAFETY INFORMATION; Carbon Monoxide Poisoning:; Get fresh
www.desatech.com 113097-01C 3 SAFETY INFORMATION WARNING: This product con- tains and/or generates chemicals known to the state of California to cause cancer or birth defects or other reproductive harm. IMPORTANT: Read this owner’s manual carefully and completely b e f o r e t r y i n g t o a s s e ...
Page 4 - LOCAL CODES; The National Fuel Gas Code, ANSI; Continued; State of Massachusetts:
www.desatech.com 113097-01C 4 4. If you smell gas • shut off gas supply • do not try to light any appliance • do not touch any electrical switch; do not use any phone in your building • immediately call your gas supplier from a neighborʼs phone. Follow the gas supplierʼs instructions • if you cannot...
Page 5 - OPERATION
www.desatech.com 113097-01C 5 Figure 1 - Vent-Free Gas Log Heater (Logs May Vary by Model, Seasonal Oak Single Burner Model Shown) Base Grate Log Set Control Knob Burner Piezo Ignitor PRODUCT IDENTIFICATION PRODUCT FEATURES OPERATION This heater is clean burning. It requires no outside venting. Ther...
Page 6 - Unusually Tight Construction; Ventilation Air From Outdoors; Confined and Unconfined Space; AIR FOR COMBUSTION
www.desatech.com 113097-01C 6 Exhaust fans, fireplaces, clothes dryers and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances. PROVIDING ADEQUATE VENTILATION The follow...
Page 7 - VENTILATION AIR; Ventilation Air From Inside Building; National Fuel Gas; Figure 3 - Ventilation Air from Outdoors; Ventilation Air From Outdoors; Section 5.3, Air for Combustion and Ventilation
www.desatech.com 113097-01C 7 Example: Gas water heater ____________ Btu/Hr Vent-free fireplace + ___________ Btu/Hr Total = ___________ Btu/Hr 4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used. _________ Btu/Hr (maximum the space can support) _________ Btu/Hr ...
Page 8 - INSTALLATION; Air; CHECK GAS TYPE
www.desatech.com 113097-01C 8 INSTALLATION NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your pri- mary heat source. If you have a central heating system, you may run system’s circulating blower whi...
Page 9 - Figure 4 - Minimum Clearance for; Installing Damper; If Not Using Mantel; If Using
www.desatech.com 113097-01C 9 INSTALLATION AND CLEARANCES (Vent-Free Operation Only) WARNING: Maintain the minimum clearances. If you can, provide greater clearances from floor, ceiling and adjoining wall. MINIMUM FIREPLACE CLEARANCE TO COMBUSTIBLE MATERIALS Log Size Side Wall Ceiling 18", 24"...
Page 10 - If Using Mantel; MANTEL CLEARANCES; Determining Minimum Mantel Clearance; Safe Installation; Accessories; Installing Damper Clamp
www.desatech.com 113097-01C 10 If Using Mantel You must have noncombustible material(s) above the fireplace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombus- tible materi...
Page 11 - FLOOR CLEARANCES
www.desatech.com 113097-01C 11 NOTICE: If your installation does not meet the minimum clear- ances shown, you must do one of the following: • operate the logs only with the flue damper open • raise the mantel to an accept- able height • remove the mantel INSTALLATION Continued Minimum Noncombustible ...
Page 12 - Optional Positioning Of Thermostat; Installation Items Needed; Installing Logs; Area of Various Standard; Figure 11 - Attaching Flexible Gas Hose
www.desatech.com 113097-01C 12 See chart below for minimum permanent flue opening you must provide. Attach damper clamp so the minimum permanent flue opening will be maintained at all times. INSTALLATION Continued INSTALLING HEATER BASE ASSEMBLY CAUTION: Do not remove the data plates attached to the h...
Page 13 - Mark screw locations through holes in mount-; CONNECTING TO GAS SUPPLY; Before installing heater, make sure you have the
www.desatech.com 113097-01C 13 INSTALLATION Continued 7. Mark screw locations through holes in mount- ing brackets (see Figure 12 and 13). If install- ing in a brick-bottom fireplace, mark screw locations in mortar joint of bricks. 8. Remove heater base from fireplace. 9. Drill holes at marked locatio...
Page 14 - Figure 15 - Gas Connection; Tee; NATURAL; CHECKING GAS CONNECTIONS
www.desatech.com 113097-01C 14 For propane/LP units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11 and 14 inches of water. If you do not reduce incoming gas pres- sure, heater regulator d...
Page 15 - nal regulator has been installed; necting to Gas Supply; Operating Heater
www.desatech.com 113097-01C 15 INSTALLATION Continued CAUTION: Make sure exter- nal regulator has been installed between propane/LP supply and heater. See guidelines under Con- necting to Gas Supply , page 13. PRESSURE TESTING GAS SUPPLY PIPING SYSTEM Test Pressures In Excess Of 1/2 PSIG (3.5 kPa) 1...
Page 16 - INSTALLING LOGS; Tab
www.desatech.com 113097-01C 16 INSTALLING LOGS CAUTION: After installa- tion and periodically thereafter, check to ensure that no flame comes in contact with any log. With the heater set to HI, check to see if flames contact any log. If so, reposition logs according to the log installation instruction...
Page 17 - Pins; Figure 24 - Installing Crossover Log
www.desatech.com 113097-01C 17 INSTALLATION Continued Figure 22 - Installing Crossover Log #4 (CCL3930PTB/NTB Shown) Middle Log (#2) Back Log (#3) Pins Crossover Log (#4) 5. For CCL3924PTA/NTA and CCL3930PTB/NTB Only: Locate pin and hole on the bottom of crossover log (#5). Slide the pin into the ho...
Page 18 - tion the parts in accordance; Figure 27 - Installing Back Log; Post
www.desatech.com 113097-01C 18 INSTALLATION Continued Single Burner Seasonal Oak Models CRL2718PA/NA, CRL3124PA/NA WARNING: Failure to posi- tion the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal i...
Page 19 - OPERATING HEATER; MODELS; FOR YOUR SAFETY
www.desatech.com 113097-01C 19 OPERATING HEATER MANUALLY-CONTROLLED MODELS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not fol- low these instructions exactly, a fire or explosion may result causing property damage, per- sonal injury or loss of life. A. This appliance has a pilot which mu...
Page 20 - Manual Lighting Procedure; WARNING: Do not operate; Figure 30 - Control Knob and Ignitor; just heating levels by using the; Shutting Off Heater; Lighting
www.desatech.com 113097-01C 20 5. Slightly depress and turn control knob counterclockwise to the PILOT position. Press in control knob for five (5) seconds (see Figure 30). Note: You may be running this heater for the first time after hooking up to gas sup- ply. If so, the control knob may need to be ...
Page 21 - LIGHTING
www.desatech.com 113097-01C 21 THERMOSTAT-CONTROLLED MODELS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not fol- low these instructions exactly, a fire or explosion may result causing property damage, per- sonal injury or loss of life. A. This appliance has a pilot which must be lighted b...
Page 22 - Control Knob
www.desatech.com 113097-01C 22 5. Turn control knob counterclockwise to the PILOT position. Press in control knob for five (5) seconds (see Figure 32). Note: You may be running this heater for the first time after hooking up to gas sup- ply. If so, the control knob may need to be pressed in for 30 sec...
Page 23 - INSPECTING BURNERS; PILOT FLAME PATTERN; To Turn Off Gas to Appli-; BURNER PRIMARY AIR HOLES; Figure 34 - Correct Pilot Flame Pattern; CLEANING AND
www.desatech.com 113097-01C 23 INSPECTING BURNERS Check pilot flame pattern and burner flame pat- terns often. PILOT FLAME PATTERN Figure 34 shows a correct pilot flame pattern. Figure 35 shows an incorrect pilot flame pattern. The incor- rect pilot flame is not touching the thermocouple. This will cause...
Page 24 - Figure 36 - Injector Holder On Outlet; Figure 37 - Pilot Inlet Air Hole; LOGS; SERVICE HINTS; When Gas Pressure Is Too Low; TECHNICAL SERVICE
www.desatech.com 113097-01C 24 2. Inspect burner, pilot and primary air inlet holes on injector holder for dust and dirt (see Figure 36). 3. Blow air through the ports/slots and holes in the burner. 4. Check the injector holder located at the end of the burner tube again. Remove any large particles ...
Page 25 - TROUBLESHOOTING; WARNING: Turn off heater and let cool before servicing. Only a; POSSIBLE CAUSE; Cleaning; OBSERVED PROBLEM
www.desatech.com 113097-01C 25 TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting it...
Page 27 - IMPORTANT; REMEDY
www.desatech.com 113097-01C 27 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas s...
Page 28 - Capillary; Glass Doors
www.desatech.com 113097-01C 28 OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB FOR MASONRY AND FACTORY-BUILT METAL FIREPLACE If your log set cycles to pilot, but the room tem- perature drops to a lower than ideal comfort level before the log set comes back on, you may want to reposition the thermost...
Page 29 - OPTIONAL POSITIONING; SPECIFICATIONS; DUAL BURNER BILTMORE SPLIT OAK MODELS; SINGLE BURNER SEASONAL OAK MODELS
www.desatech.com 113097-01C 29 4. The mounting clip must be a minimum of 3" from bottom of fireplace to prevent crimping of capillary. Once you have decided on a location, clean the area thoroughly. Remove the paper backing from the adhesive on back of mounting clip. Press the clip into the new l...
Page 30 - ILLUSTRATED PARTS BREAKDOWN
www.desatech.com 113097-01C 30 ILLUSTRATED PARTS BREAKDOWN VARIABLE MANUALLY-CONTROLLED BILTMORE SPLIT OAK MODELS CCL3018PA, CCL3018NA, CCL3924PA AND CCL3924NA 24 21 11 12 13 4 5 3 2 21 8 21 7 10 9 16 15 17 19 22 18 14 19 23 20 18 6 1
Page 31 - PARTS LIST; VARIABLE MANUALLY-CONTROLLED BILTMORE SPLIT OAK MODELS; listed under; KEY; Painted Base Assembly; PARTS AVAILABLE — NOT SHOWN; Plate
www.desatech.com 113097-01C 31 PARTS LIST VARIABLE MANUALLY-CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 38 of this manual. KEY PART NUMBER NO. CCL3018PA CCL3018NA CC...
Page 33 - THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS
www.desatech.com 113097-01C 33 PARTS LIST THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 38 of this manual KEY PART NUMBER NO. CCL3018PTA CCL3018NTA DE...
Page 35 - Lava Rock
www.desatech.com 113097-01C 35 PARTS LIST THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 38 of this manual. KEY PART NUMBER NO. CCL3924PTA CCL3924NTA C...
Page 37 - VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS; Painted Base Assy
www.desatech.com 113097-01C 37 PARTS LIST VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 38 of this manual. KEY PART NUMBER NO. CRL2718PA CRL2718NA CRL3124P...
Page 38 - REPLACEMENT PARTS; PARTS UNDER WARRANTY; ACCESSORIES; FIREPLACE HOOD
www.desatech.com 113097-01C 38 REPLACEMENT PARTS Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty. PARTS UNDER WARRANTY Contact authorized dealers of this product. If they canʼt supply original replacement part(s), contact your nea...
Page 39 - Manila Ave; Portable Heater Parts; PARTS CENTRAL; by providing original replacement parts and accessories.; East Coast Energy; Parts Department; Cans Unlimited
www.desatech.com 113097-01C 39 Tools & Equipment Co. 5 Manila Ave Hamden, CT 06514-0322 1-800-397-7553 203-248-7553 Portable Heater Parts 342 N. County Rd. 400 East Valparaiso, IN 46383-9704 219-462-7441 1-888-619-7060 www.portableheaterparts.com [email protected] techservice@portabl...
Page 40 - Date Purchased; WARRANTY INFORMATION; KEEP THIS WARRANTY; NOT A UPC
Model Serial No. Date Purchased WARRANTY INFORMATION KEEP THIS WARRANTY Always specify model and serial numbers when communicating with the factory.We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make no ...
