Dell T620- User Manual

Item Indicator, Button, or Connector Icon Description the front and the system status indicator on the back flash until one of the buttons is pressed again.Press to toggle the system ID on and off.If the system stops responding during POST, press and hold the system ID button for more than five seco...

Option Description Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set home submenu of the Setup menu. Hard-Drive Indicator Patterns Figure 5. Hard-Drive Indicators 1. hard-drive activity indicator (green) 2. hard-drive status ...

Back-Panel Features And Indicators Figure 6. Back-Panel Features and Indicators Item Indicator, Button, or Connector Icon Description 1 PCIe expansion card slots (4) (processor 1) Allows you to connect up to two PCI Express expansion cards and two PERC cards. 2, 3 Ethernet connectors Two integrated ...

NIC Indicator Codes Figure 7. NIC Indicator 1. link indicator 2. activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Li...

Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. • The Getting Started Guide provides an overview of setting up your system, and technical specificatio...

2 Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS-level options.The following keystrokes provide access to system features during startup: Keystroke Description <F2> Enters the System Setup. <F10> Enters System Services, wh...

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots...

System Setup Options System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC setti...

Menu Item Description User Accessible USB Ports Allows you enable or disable the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports and selecting All Ports Off disables both front and back USB ports. By default, the User Accessible USB Ports option is set to All Por...

Menu Item Description NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device. External Serial Connector Allows you to associate the external serial connector to serial device 1...

Menu Item Description NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance. Memory Patrol Scrub Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub option is set to Standard. Memory Refresh Rat...

Menu Item Description BIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For environments that do not require local BIOS updates, it is recommended to set this field to Disabled. By default, the BIOS Update Control option is set to Unlocked. NOTE:...

To delete or change the existing System and/or Setup password: 1. To enter System Setup, press <F2> immediately after a power-on or restart. 2. In the System Setup Main Menu, select System BIOS and press <Enter>.The System BIOS screen is displayed. 3. In the System BIOS Screen, select Sy...

Entering The UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode. The Boot Manager enables you to: • A...

Menu Item Description UEFI Boot Menu Displays the list of available UEFI boot options (marked with asterisks). Select the boot option you wish to use and press <Enter>. The UEFI Boot Menu enables you to Add Boot Option, Delete Boot Option, or Boot From File. Driver Health Menu Displays a list ...

Changing The Thermal Settings The iDRAC Settings utility enables you to select and customize the thermal control settings for your system. 1. Enter the iDRAC Settings utility. 2. Under iDRAC Settings → Thermal → User Option, select between the following options: • Default • Maximum Exhaust Temperatu...

3 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Following tools are required for assembling c...

6. Keeping the keylock pressed with the bezel key, rotate the keylock to the locked position. Figure 10. Installing and Removing the Front Bezel Removing The Front Bezel 1. Insert the bezel key in the keylock. 2. Keeping the keylock pressed with the bezel key, rotate the keylock to the unlocked posi...

3. Remove the screws securing the system feet to the base of the tower. Figure 11. Removing and Installing the System Feet 1. base of the tower 2. system feet (4) 3. screws (4) Installing The System Feet 1. Lay the system on its side on a flat, stable surface. 2. Secure the system feet to the base o...

3. If applicable, remove the system feet. 4. Align the two retention hooks on the back wheel assembly unit with the two slots on the base of the chassis, and insert the hooks into the slots. 5. Offset the back wheel assembly slightly to the back of the system and secure the unit in place using a sin...

7. Place the system on a sturdy, stable surface and if applicable, rotate the system feet outward. Figure 12. Removing and Installing the Wheel Assembly 1. slots on base of the tower (4) 2. wheel assembly unit (2) 3. screws (2) Opening And Closing The System WARNING: Whenever you need to lift the sy...

Opening The System CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable foundation for the system. Failure to install the feet poses the risk of having the system tip over, possibly causing bodily injury or damage to the system. NOTE: It is recommended that you...

Inside The System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not ...

Bezel Blank Removing The Bezel Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...

NOTE: Depending on the configuration of your system you may have a 2.5 inch or a 3.5 inch bezel blank. The installation and removal procedures are the same for the different types of bezel blanks. 1. Align the bezel blank with the corresponding slot on the chassis. 2. Insert the bezel blank into the...

6. Lift the shroud away from the system. Figure 16. Removing and Installing the Cooling Shroud 1. cooling shroud 2. tab Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in ...

Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 channel 2: slots B3, B7, and B11 channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Fre...

• Memory modules of different sizes can be mixed provided that other memory population rules are followed (for example, 2 GB and 4 GB memory modules can be mixed). • Populate four DIMMs per processor (one DIMM per channel) at a time to maximize performance. • If memory modules with different speeds ...

• Memory modules must be identical in size, speed, and technology. • DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs - for example, A1 ...

System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 768 32 24 LRDIMM, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12 Removing Memory Modules WARNING: The memory modules...

6. Install the cooling shroud. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time...

• Four 3.5 inch hard drives Removing A Flex Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage...

3. Close the system. 4. If applicable, install the front bezel. Hard Drives All hard drives connect to the system board through the hard-drive backplane. Hard drives are supplied in hot-swappable hard-drive carriers that fit in the hard-drive slots. CAUTION: Before attempting to remove or install a ...

Removing A 3.5 Inch Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. 1. If installed, remove the front bezel. 2. Grasp the front of the hard-drive blank, press the release button and slide the blank out until it is free of the ...

Figure 22. Removing and Installing a Hot-Swap Hard Drive 1. release button 2. hard drive 3. hard-drive carrier handle Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in...

Removing A Hard Drive From A Hard-Drive Carrier 1. Remove the screws from the slide rails on the hard-drive carrier. 2. Lift the hard drive out of the hard-drive carrier. Figure 23. Removing and Installing a Hard Drive Into a Hard-Drive Carrier 1. hard-drive carrier 2. hard drive 3. screws (4) Insta...

Removing The Slim Optical Drive Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to se...

• Up to two SATA half height DVD-ROM or DVD R/W drive plus one SAS interface tape drive or • Up to one SATA half height DVD-ROM or DVD R/W drive plus one internal RD1000 drive plus one SAS interface tape drive Systems with up to 12 hard drives support: • Up to one SATA half height DVD-ROM or DVD R/W...

Installing The Optical Drive Or Tape Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due ...

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...

Installing The Cooling-Fan Assembly (Optional) CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage ...

8. Enter the System Setup and verify that the USB key is detected by the system. Figure 29. Replacing the Internal USB Key 1. USB memory key connector 2. USB memory key PCIe Card Holder Removing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should...

4. Lift the PCIe card holder out of the chassis. Figure 30. Removing and Installing the PCIe Card Holder 1. tab 2. PCIe card holder Installing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as ...

GPU Card Holder (Optional) Removing The GPU Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team...

9. If applicable, reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 1. release tab 2. GPU card holder 3. guide pin Installing The GPU Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform ...

Expansion Cards Expansion Card Installation Guidelines Table 3. Supported PCI Express Generation 3 Expansion Cards PCIe Slot Processor Connection Height Length Link Width Slot Width 1 Processor 1 Standard Height Full Length x8 x8 2 Processor 1 Standard Height Full Length x16 x16 3 Platform Controlle...

9. Replace the PCIe card holder. 10. Close the system.11. Place the system upright.12. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 31. Removing and Installing the Expansion Card 1. PCIe card latch 2. PCIe card connector 3. PCIe car...

8. Holding the card by its edges, position the card so that the card-edge connector aligns with the PCIe card connector. 9. Insert the card-edge connector firmly into the PCIe card connector until the card is fully seated. 10. Close the PCIe card latch.11. If applicable, connect any cables to the PC...

13. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 32. Removing and Installing the GPU Card 1. GPU card 2. SLI data connector 3. GPU card power connector 4. GPU card power connector 5. x16 connector 6. PCIe card latches (2) Installing...

9. Connect the cables to the GPU card. 10. Close the two PCIe card latches.11. Replace the PCIe card holder.12. Close the system.13. Place the system upright.14. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. SD vFlash Card A vFlash SD card ...

Removing An Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to serv...

4. Align the connectors on the system board and the dual SD module. 5. Push the dual SD module until it is firmly seated on the system board. 6. Close the system. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Internal SD Card Removing An...

NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket. Removing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentati...

12. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. NOTE: If you are permanently removing the processor, you must install a socket protective cap in the vacant socket to protect the socket pins and keep the socket free of dust. F...

4. Open the system. 5. Remove the cooling shroud. 6. Locate the processor socket. 7. If applicable, remove the socket protective cap. 8. Position your thumb firmly over the socket-release lever near the unlock first icon and release the lever from the locked position by pushing down and out from und...

NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal. For information about the cable management arm, see the system’s rack documentation. 1. Disconnect the power cable from the power source and the power supply you intend to remove and ...

Wiring Instructions For A DC Power Supply Your system supports up to two –(48–60) V DC power supplies (when available). WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC p...

4. Insert the mating connector into the power supply. Figure 40. Assembling the DC Input Power Wires 1. DC power socket 2. rubber cap 3. captive screws (2) 4. DC power connector 5. wire –48 V 6. wire RTN 7. grounding wire Removing A DC Power Supply WARNING: For equipment using –(48–60) V DC power su...

3. Press the release latch and slide the power supply out of the chassis. Figure 41. Removing and Installing a DC Power Supply 1. connector 2. power supply 3. power supply status indicator 4. release latch 5. power supply handle Installing A DC Power Supply WARNING: For equipment using –(48–60) V DC...

Removing The Power Supply Blank CAUTION: To ensure proper system cooling, the power supply blank must be installed in the second power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply. If you are installing a second power sup...

3. If applicable, rotate the system feet inward and lay the system on its side on a flat, stable surface. NOTE: For systems installed with the wheel assembly, ensure that you lay the system on a sturdy, stable surface with the wheel assembly extending off the edge of the surface. 4. Open the system....

3. Lift the PDB up and out of the chassis. 1. power distribution board 2. screws (6) Installing The Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentatio...

3. Keeping the grooves on the PIB aligned with the pins on the chassis, connect the PIB to the connector on the PDB. 4. Connect the power cables to the system board and the hard-drive backplane. 5. Install the power supply module(s) in their original locations. 6. Close the system. 7. If applicable,...

7. Lift the battery out of the securing tabs at the negative side of the connector. 8. To install a new system battery, support the battery connector by pressing down firmly on the positive side of the connector. 9. Hold the battery with the "+" facing up and slide it under the securing tabs...

Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to serv...

5. Slide the cover slightly toward the front of the system and lift it away from the system. 1. system top cover 2. screws (6) Installing The System Top Cover NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Sligh...

NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Lay the system on its side. 3. Rem...

Removing The Control Panel—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to se...

Installing The Control Panel—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ...

3. control panel USB cable Installing The Control Panel—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and su...

6. Lift the control-panel board away from the control panel. Figure 66. Removing and Installing the Control-Panel Board 1. control-panel board 2. screws (3) Installing The Control-Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesho...

Removing The LCD Module—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servi...

3. Connect the LCD cable, the control panel cable and the control panel USB cable. 4. Install the control panel assembly. 5. Install the system top cover. See Installing The System Top Cover. 6. Install the system left side cover. See Installing The System Left Side Cover. 7. Close the system. 8. Re...

7. Remove the LCD cable. NOTE: If you are not replacing the LCD module, install an LCD module blank. The procedure for installing an LCD module blank is similar to installing an LCD module. Figure 68. Removing and Installing the LCD Module in the Rack Mode 1. screw 2. LCD cable 3. LCD module Install...

Removing The VGA Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that i...

3. Install the control panel. 4. Close the system. 5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 6. If applicable, remove the front bezel. System Board Removing The System Board CAUTION: Many repairs may only be done by a certified servi...

5. Grasp the system-board holder, lift the blue release pin and slide the system board toward the front of the system. CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. Figure 70. Removing the System Board 1. system board 2. release pin Insta...

4 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options.If your keyboard is not functioning, you...

3. Disassemble components from the system: • Hard drives • Hard-drive backplane • USB memory key • Cooling shroud • Expansion-card risers (if present) • Expansion cards • Power supply(s) • Cooling-fan assembly (if present) • Cooling fans • Processor(s) and heat sink(s) • Memory modules 4. Let the sy...

If the tests fail, see Getting Help . Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service...

Troubleshooting Cooling Fans CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...

16. If the memory problem is still indicated, repeat step 12 through step 15 for each memory module installed. If the problem persists after all memory modules have been checked, see Getting Help . Troubleshooting An Internal USB Key CAUTION: Many repairs may only be done by a certified service tech...

11. Check if the SD card is functioning properly. If the problem persists, see Getting Help . Troubleshooting An Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentat...

Troubleshooting Expansion Cards CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicin...

5 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

6 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 2–4). The passwor...

System Board Connectors Figure 71. System Board Jumpers and Connectors Item Connector Description 1 SLOT1 PCIe card connector 1 2 SLOT2 PCIe card connector 2 3 SLOT3 PCIe card connector 3 4 SLOT4 PCIe card connector 4 5 NIC1 NIC1 connector 6 NIC2 NIC2 connector 7 B1, B5, B9, B2, B6, B10 Memory modul...

Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service techn...

7 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Expansion Bus Bus type PCI Express Generation 3 and 2 Expansion slots: (Slot 1) One full-height, full-length x8 link (Slot 2) One full-height, full-length x16 link (Slot 3) One full-height, ful...

8 System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management softw...

Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help . Warning Messages A warning message alerts you to a possible problem and prom...

9 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country ...