Page 3 - Contents
Contents 1 About Your System......................................................................................................................9 Front-Panel Features And Indicators—Tower Mode ...............................................................................................9 Front-Pa...
Page 9 - About Your System; Front-Panel Features And Indicators—Tower Mode
1 About Your System Front-Panel Features And Indicators—Tower Mode Figure 1. Front-Panel Features and Indicators—2.5 Inch Hard-Drive Chassis 9
Page 12 - Front-Panel Features And Indicators—Rack Mode
Item Indicator, Button, or Connector Icon Description Up to four PCIe SSDs. NOTE: In systems supporting S110 Software RAID configuration, hard-drive slots 4 through 7 do not support any hard drives and are installed with hard-drive blanks. Front-Panel Features And Indicators—Rack Mode Figure 3. Fron...
Page 14 - LCD Panel Features
Item Indicator, Button, or Connector Icon Description the front and the system status indicator on the back flash until one of the buttons is pressed again.Press to toggle the system ID on and off.If the system stops responding during POST, press and hold the system ID button for more than five seco...
Page 16 - Hard-Drive Indicator Patterns
Option Description Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of the Setup menu. Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set home subme...
Page 17 - Back-Panel Features And Indicators
Drive-Status Indicator Pattern (RAID Only) Condition seconds, and off six seconds Back-Panel Features And Indicators Figure 6. Back-Panel Features and Indicators 17
Page 19 - NIC Indicator Codes; Power Indicator Codes
NIC Indicator Codes Figure 7. NIC Indicator 1. link indicator2. activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Lin...
Page 20 - Other Information You May Need
Figure 9. DC Power Supply Status Indicator 1. DC power supply status indicator Power Indicator Pattern Condition Not lit Power is not connected. Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational....
Page 23 - Using The System Setup And Boot Manager; Choosing The System Boot Mode
2 Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS-level options.The following keystrokes provide access to system features during startup: Keystroke Description <F2> Enters the System Setup. <F10> Enters System Services, wh...
Page 24 - Entering System Setup; Responding To Error Messages
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots...
Page 25 - System Setup Options; System Setup Main Screen
System Setup Options System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC setti...
Page 29 - Serial Communications Screen
Menu Item Description User Accessible USB Ports Allows you enable or disable the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports and selecting All Ports Off disables both front and back USB ports. By default, the User Accessible USB Ports option is set to All Por...
Page 30 - System Profile Settings Screen
Menu Item Description NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device. External Serial Connector Allows you to associate the external serial connector to serial device 1...
Page 31 - System Security Screen
Menu Item Description NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance. Memory Patrol Scrub Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub option is set to Standard. Memory Refresh Rat...
Page 32 - Miscellaneous Settings; System And Setup Password Features
Menu Item Description BIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For environments that do not require local BIOS updates, it is recommended to set this field to Disabled. By default, the BIOS Update Control option is set to Unlocked. NOTE:...
Page 33 - Assigning A System And/Or Setup Password; Deleting Or Changing An Existing System And/Or Setup Password
Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system. CAUTION: The password features provide a basic level of security for the data on your system. CAUTION: Anyone can access the data stored on your system if the system is run...
Page 34 - Using Your System Password To Secure Your System; Operating With A Setup Password Enabled
To delete or change the existing System and/or Setup password: 1. To enter System Setup, press <F2> immediately after a power-on or restart. 2. In the System Setup Main Menu, select System BIOS and press <Enter>.The System BIOS screen is displayed. 3. In the System BIOS Screen, select Sy...
Page 35 - Entering The UEFI Boot Manager; Using The Boot Manager Navigation Keys
NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes. Entering The UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be in...
Page 36 - UEFI Boot Menu; Embedded System Management; Entering The iDRAC Settings Utility
Menu Item Description BIOS Boot Menu Displays the list of available BIOS boot options (marked with asterisks). Select the boot option you wish to use and press <Enter>. UEFI Boot Menu Displays the list of available UEFI boot options (marked with asterisks). Select the boot option you wish to u...
Page 37 - Changing The Thermal Settings
The iDRAC Settings screen is displayed. Changing The Thermal Settings The iDRAC Settings utility enables you to select and customize the thermal control settings for your system. 1. Enter the iDRAC Settings utility.2. Under iDRAC Settings → Thermal → User Option, select between the following options...
Page 39 - Installing System Components; Recommended Tools; Installing The Front Bezel
3 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Following tools are required for assembling c...
Page 40 - Removing The Front Bezel; System Feet—Tower Mode; Removing The System Feet
Removing The Front Bezel 1. Insert the bezel key in the keylock. 2. Keeping the keylock pressed with the bezel key, rotate the keylock to the unlocked position. 3. Press down on the release latch at the top of the bezel. 4. Rotate the top end of the bezel away from the system. 5. Unhook the bezel ta...
Page 42 - Opening And Closing The System
Figure 12. Removing and Installing the Wheel Assembly 1. slots on base of the tower (4)2. wheel assembly unit (2)3. screws (2) Opening And Closing The System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNI...
Page 43 - Opening The System; Closing The System
Opening The System CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable foundation for the system. Failure to install the feet poses the risk of having the system tip over, possibly causing bodily injury or damage to the system. NOTE: It is recommended that you...
Page 44 - Inside The System
5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Inside The System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentat...
Page 45 - Bezel Blank; Removing The Bezel Blank
Bezel Blank Removing The Bezel Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...
Page 46 - Installing The Bezel Blank; Cooling Shroud; Removing The Cooling Shroud
Installing The Bezel Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing tha...
Page 47 - Installing The Cooling Shroud; System Memory
Figure 16. Removing and Installing the Cooling Shroud 1. cooling shroud2. tab Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed...
Page 49 - General Memory Module Installation Guidelines
channel 3: slots A4, A8, and A12 Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 channel 2: slots B3, B7, and B11 channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs...
Page 50 - Mode-Specific Guidelines; Memory Optimized (Independent Channel) Mode; Memory Sparing
• In a dual-processor configuration, the memory configuration for each processor should be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on. • Memory modules of different sizes can be mixed provided that other memory population rul...
Page 51 - Sample Memory Configuration Table
• Memory modules must be identical in size, speed, and technology. • DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs - for example, A1 ...
Page 53 - Removing Memory Modules
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 768 32 24 LRDIMM, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12 Removing Memory Modules WARNING: The memory modules...
Page 54 - Installing Memory Modules; Flex Bays
3. alignment key 6. Install the cooling shroud. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered...
Page 55 - Removing A Flex Bay
• Sixteen 2.5 inch hard drives • Four Dell PowerEdge Express Flash devices • Four 3.5 inch hard drives Removing A Flex Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation,...
Page 56 - Installing A Flex Bay; Hard Drives
Installing A Flex Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is ...
Page 57 - Removing A Hot-Swap Hard Drive
1. hard-drive blank2. release button Installing A 2.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, install the front bezel. Removing A 3.5 Inch Hard-Drive Blank CAU...
Page 58 - Installing A Hot-Swap Hard Drive
If the hard drive is online, the green activity/fault indicator flashes as the drive is turned off. When the hard-drive indicators are off, the hard drive is ready for removal. 2. Press the release button to open the hard-drive carrier release handle. 3. Slide the hard-drive carrier out until it is ...
Page 59 - Removing A Hard Drive From A Hard-Drive Carrier
CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over-written. Any data on the replacement hard drive is...
Page 60 - Installing A Hard Drive Into A Hard-Drive Carrier; Slim Optical Drive Blank; Removing The Slim Optical Drive Blank
Installing A Hard Drive Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Dama...
Page 61 - Installing The Slim Optical Drive Blank; Optical Drives And Tape Drives; Removing The Optical Drive Or Tape Drive
2. optical drive blank lock Installing The Slim Optical Drive Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and ...
Page 64 - Installing The Optical Drive Or Tape Drive; Cooling Fans
Installing The Optical Drive Or Tape Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due ...
Page 65 - Removing A Cooling Fan
Removing A Cooling Fan WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. CAUTION: Many repairs may only be done by a certified service technician. You should only perform tro...
Page 66 - Installing A Cooling Fan
Installing A Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that ...
Page 68 - Replacing The Internal USB Key; PCIe Card Holder
Internal USB Memory Key (Optional) An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of the System Setup.To boot from the USB m...
Page 69 - Removing The PCIe Card Holder; Installing The PCIe Card Holder
Removing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing ...
Page 70 - Removing The GPU Card Holder
GPU Card Holder (Optional) Removing The GPU Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team...
Page 71 - Installing The GPU Card Holder
1. release tab2. GPU card holder3. guide pin Installing The GPU Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone serv...
Page 72 - Expansion Cards; Expansion Card Installation Guidelines
Expansion Cards Expansion Card Installation Guidelines Table 3. Supported PCI Express Generation 3 Expansion Cards PCIe Slot Processor Connection Height Length Link Width Slot Width 1 Processor 1 Standard Height Full Length x8 x8 2 Processor 1 Standard Height Full Length x16 x16 3 Platform Controlle...
Page 74 - Installing An Expansion Card
8. Close the PCIe card latch. 9. Replace the PCIe card holder. 10. Close the system.11. Place the system upright.12. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 31. Removing and Installing the Expansion Card 1. PCIe card latch2. PC...
Page 75 - Removing A GPU Card
NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 8. Hol...
Page 76 - Installing A GPU Card
Figure 32. Removing and Installing the GPU Card 1. GPU card2. SLI data connector3. GPU card power connector4. GPU card power connector5. x16 connector6. PCIe card latches (2) Installing A GPU Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troub...
Page 77 - SD vFlash Card; Replacing An SD vFlash Card; Internal Dual SD Module
10. Close the two PCIe card latches. 11. Replace the PCIe card holder. 12. Close the system. 13. Place the system upright. 14. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. SD vFlash Card A vFlash SD card is a Secure Digital (SD) card that ...
Page 78 - Removing An Internal Dual SD Module
Removing An Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to serv...
Page 79 - Installing An Internal Dual SD Module; Internal SD Card; Removing An Internal SD Card
Installing An Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to se...
Page 80 - Processors; Removing A Processor
NOTE: The slot is keyed to ensure correct insertion of the card. 5. Press the card into the card slot to lock it into place. 6. If applicable, replace the cooling shroud. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals....
Page 83 - Installing A Processor
Figure 37. Removing and Installing a Processor 1. close first socket release lever 2. pin-1 corner of processor3. processor4. open first socket release lever 5. socket 6. guide7. slot8. golden triangle Installing A Processor CAUTION: Many repairs may only be done by a certified service technician. Y...
Page 84 - Power Supplies
6. Locate the processor socket. 7. If applicable, remove the socket protective cap. 8. Position your thumb firmly over the socket-release lever near the unlock first icon and release the lever from the locked position by pushing down and out from under the tab. 9. Similarly, release the socket-relea...
Page 86 - Installing An AC Power Supply
Figure 38. Removing and Installing an AC Power Supply 1. connector2. power supply3. release latch4. power supply handle Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in ...
Page 87 - Wiring Instructions For A DC Power Supply; Input Requirements; Required Tools
Wiring Instructions For A DC Power Supply Your system supports up to two –(48–60) V DC power supplies (when available). WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC p...
Page 88 - Assembling The DC Input Power Wires
3. Connect the safety ground wire to the grounding post on the back of the system using a #6-32 nut equipped with a locking washer. Figure 39. Assembling and Connecting the Safety Ground Wire 1. safety ground wire2. grounding post3. locking washer 4. spring washer5. #6-32 nut Assembling The DC Input...
Page 89 - Removing A DC Power Supply
Figure 40. Assembling the DC Input Power Wires 1. DC power socket2. rubber cap3. captive screws (2)4. DC power connector 5. wire –48 V6. wire RTN7. grounding wire Removing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connection...
Page 90 - Installing A DC Power Supply
Figure 41. Removing and Installing a DC Power Supply 1. connector2. power supply3. power supply status indicator 4. release latch5. power supply handle Installing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC p...
Page 91 - Removing The Power Supply Blank; Installing The Power Supply Blank; Power Interposer Board And Power Distribution Board; Removing The Power Interposer Board
Removing The Power Supply Blank CAUTION: To ensure proper system cooling, the power supply blank must be installed in the second power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply. If you are installing a second power sup...
Page 92 - Removing The Power Distribution Board
3. If applicable, rotate the system feet inward and lay the system on its side on a flat, stable surface. NOTE: For systems installed with the wheel assembly, ensure that you lay the system on a sturdy, stable surface with the wheel assembly extending off the edge of the surface. 4. Open the system....
Page 93 - Installing The Power Distribution Board
1. power distribution board2. screws (6) Installing The Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone...
Page 94 - Installing The Power Interposer Board; System Battery; Replacing The System Battery
Installing The Power Interposer Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to se...
Page 96 - Removing The Hard-Drive Backplane
Removing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servic...
Page 113 - Installing The Hard-Drive Backplane; System Top Cover; Removing The System Top Cover
Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to serv...
Page 114 - Installing The System Top Cover; System Left Side Cover; Removing The System Left Side Cover
1. system top cover2. screws (6) Installing The System Top Cover NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Slightly offset the top cover toward the front of the system. 2. Align the top cover with the contr...
Page 115 - Installing The System Left Side Cover; Control Panel
NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Lay the system on its side. 3. Rem...
Page 116 - Removing The Control Panel—Tower Mode
Removing The Control Panel—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to se...
Page 117 - Installing The Control Panel—Tower Mode; Removing The Control Panel—Rack Mode
Installing The Control Panel—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ...
Page 119 - Installing The Control Panel—Rack Mode; Removing The Control-Panel Board
2. control panel cable3. control panel USB cable Installing The Control Panel—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or te...
Page 120 - Installing The Control-Panel Board; LCD Module
Figure 66. Removing and Installing the Control-Panel Board 1. control-panel board2. screws (3) Installing The Control-Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documen...
Page 121 - Removing The LCD Module—Tower Mode
Removing The LCD Module—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servi...
Page 123 - Installing The LCD Module—Rack Mode; VGA Module
Figure 68. Removing and Installing the LCD Module in the Rack Mode 1. screw2. LCD cable3. LCD module Installing The LCD Module—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product ...
Page 124 - Removing The VGA Module
Removing The VGA Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that i...
Page 125 - Installing The VGA Module; System Board; Removing The System Board
Installing The VGA Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that...
Page 126 - Installing The System Board
CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. Figure 70. Removing the System Board 1. system board2. release pin Installing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform...
Page 129 - Safety Instructions
4 Converting The System From Tower Mode To Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. D...
Page 133 - Troubleshooting Your System; Safety First—For You And Your System; Troubleshooting A USB Device
5 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...
Page 134 - Troubleshooting A Serial I/O Device; Troubleshooting A NIC
7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options.If your keyboard is not functioning, you...
Page 135 - Troubleshooting A Wet System; Troubleshooting A Damaged System
Troubleshooting A Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...
Page 136 - Troubleshooting The System Battery; Troubleshooting Power Supplies
– Cooling-fan assembly (if present)– Cooling fans– Processor(s) and heat sink(s)– Memory modules– Hard-drive carriers– Hard-drive backplane 4. Ensure that all cables are properly connected. 5. Close the system. 6. Run the appropriate diagnostic test. For more information, see Using System Diagnostic...
Page 137 - Troubleshooting System Memory
Troubleshooting Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servici...
Page 138 - Troubleshooting An Internal USB Key; Troubleshooting An SD Card
8. Reseat the memory modules in their sockets. 9. Close the system. 10. Enter the System Setup and check the system memory setting. If the problem is not resolved, proceed with the next step. 11. Open the system. 12. If a diagnostic test or error message indicates a specific memory module as faulty,...
Page 139 - Troubleshooting An Optical Drive
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on then the SD card is not writeable. 1. Enter the System Setup and ensure that the Internal SD Card Port is enabled. 2. Turn off the system, including any attached peripherals, and disconn...
Page 140 - Troubleshooting A Hard Drive; Troubleshooting Expansion Cards
Troubleshooting A Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...
Page 141 - Troubleshooting Processors
If the tests fail, see Getting Help . 11. For each expansion card you removed in step 8, perform the following steps: a) Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.b) Open the system.c) Reinstall one of the expansion cards.d) Close the system.e...
Page 143 - Using System Diagnostics; Dell Online Diagnostics; When To Use The Embedded System Diagnostics
6 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...
Page 144 - System Diagnostic Controls
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected dev...
Page 145 - Jumpers And Connectors; System Board Jumper Settings
7 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 2–4). The passwor...
Page 146 - System Board Connectors
System Board Connectors Figure 74. System Board Jumpers and Connectors Item Connector Description 1 SLOT1 PCIe card connector 1 2 SLOT2 PCIe card connector 2 3 SLOT3 PCIe card connector 3 4 SLOT4 PCIe card connector 4 5 NIC1 NIC1 connector 6 NIC2 NIC2 connector 7 B1, B5, B9, B2, B6, B10 Memory modul...
Page 148 - Disabling A Forgotten Password
Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service techn...
Page 149 - Technical Specifications
8 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Expansion Bus Bus type PCI Express Generation 3 and 2 Expansion slots: (Slot 1) One full-height, full-length x8 link (Slot 2) One full-height, full-length x16 link (Slot 3) One full-height, ful...
Page 155 - System Messages; LCD Messages; Viewing LCD Messages; System Error Messages
9 System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management softw...
Page 171 - Warning Messages
Error Code Message Information Action 1. Review system logs for power supply exceptions.2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help . Warning Messages A warning message alerts you to a possible problem and promp...
Page 173 - Contacting Dell
10 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country...