Page 3 - Contents
Contents 1 About Your System......................................................................................................................9 Front-Panel Features And Indicators—Tower Mode ...............................................................................................9 Front-Pa...
Page 9 - About Your System; Front-Panel Features And Indicators—Tower Mode
1 About Your System Front-Panel Features And Indicators—Tower Mode Figure 1. Front-Panel Features and Indicators—2.5 Inch Hot-Swappable Hard-Drive Chassis 9
Page 14 - Front-Panel Features And Indicators—Rack Mode
Front-Panel Features And Indicators—Rack Mode Figure 4. Front-Panel Features and Indicators NOTE: Only systems with hot-swappable hard drives are rackable. Item Indicator, Button, or Connector Icon Description 1 Power-on indicator, power button The power-on indicator lights when the system power is ...
Page 15 - LCD Panel Features
Item Indicator, Button, or Connector Icon Description 4 LCD menu buttons Allow you to navigate the control panel LCD menu. 5 Information tag A slide-out label panel which allows you to record system information such as Service Tag, NIC, MAC address, and so on. 6 LCD panel Displays system ID, status ...
Page 16 - Home Screen
• The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools. Figure 5. LCD Panel Features Item Button Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves t...
Page 17 - View Menu; Diagnostic Indicators
Option Description Set home Select the default information to be displayed on the LCD Home screen. See View Menu to see the options and option items that can be set as the default on the Home screen. View Menu NOTE: When you select an option in the View menu, you must confirm the option before proce...
Page 19 - Hard-Drive Indicator Patterns
PCIe Indicator Condition Corrective Action The indicator blinks amber if a PCIe card experiences an error. Restart the system. Update any required drivers for the PCIe card. Re-install the card. If the problem persists, see Getting Help . Hard-Drive Indicator Patterns Figure 6. Hard-Drive Indicators...
Page 20 - Back-Panel Features And Indicators
Drive-Status Indicator Pattern (RAID Only) Condition Blinks green three seconds, amber three seconds, and off six seconds Rebuild aborted Back-Panel Features And Indicators Figure 7. Back-Panel Features and Indicators 20
Page 22 - NIC Indicator Codes; Power Indicator Codes For Redundant Power Supply
NIC Indicator Codes Figure 8. NIC Indicator 1. link indicator 2. activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Li...
Page 23 - Power Indicator Codes For Non-Redundant Power Supply
Power Indicator Pattern Condition Not lit Power is not connected. Green A valid power source is connected to the power supply and the power supply is operational. Flashing amber Indicates a problem with the power supply. CAUTION: When correcting a power supply mismatch, replace only the power supply...
Page 24 - Other Information You May Need
Figure 10. Non-Redundant AC Power Supply Status Indicator and Self-Diagnostic Button 1. self-diagnostic button 2. AC power supply status indicator Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included wit...
Page 25 - Using The System Setup And Boot Manager; Choosing The System Boot Mode
2 Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS-level options.The following keystrokes provide access to system features during startup: Keystroke Description <F2> Enters the System Setup. <F10> Enters System Services, wh...
Page 26 - Entering System Setup; Responding To Error Messages
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots...
Page 27 - System Setup Options; System Setup Main Screen
System Setup Options System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC setti...
Page 32 - System Profile Settings Screen
Menu Item Description Serial Port Address Allows you to set the port address for serial devices. By default, the Serial Port Address option is set to Serial Device 1=COM2, Serial Device 2=COM1. NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, confi...
Page 33 - System Security Screen
Menu Item Description NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance. Memory Patrol Scrub Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub option is set to Standard. Memory Refresh Rat...
Page 34 - Miscellaneous Settings; System And Setup Password Features
Menu Item Description NMI Button Allows you to enable or disable the NMI button on the front of the system. By default, the NMI Button option is set to Disabled. AC Power Recovery Allows you to set how the system reacts after AC power is restored to the system. By default, the AC Power Recovery opti...
Page 35 - Assigning A System And/Or Setup Password; Deleting Or Changing An Existing System And/Or Setup Password
Assigning A System And/Or Setup Password NOTE: The password jumper enables or disables the System Password and Setup Password features. For more information on the password jumper settings, see System Board Jumper Settings. You can assign a new System Password and/or Setup Password or change an exis...
Page 36 - Using Your System Password To Secure Your System; Operating With A Setup Password Enabled; Entering The UEFI Boot Manager
4. In the System Security screen, verify that Password Status is Unlocked. 5. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>. 6. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>. NOT...
Page 38 - UEFI Boot Menu; Embedded System Management; Entering The iDRAC Settings Utility
UEFI Boot Menu Menu Item Description Select UEFI Boot Option Displays the list of available UEFI boot options (marked with asterisks), select the boot option you wish to use and press <Enter>. Add Boot Option Adds a new boot option. Delete Boot Option Deletes an existing boot option. Boot From...
Page 41 - Installing System Components; Recommended Tools; Installing The Front Bezel
3 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #1 and #2 Phillips screwdrivers • Wrist grounding strap connected to ground Front Bezel (Optional) Installing The Front Bezel 1. Insert the bezel...
Page 42 - Removing The Front Bezel; System Feet—Tower Mode
Figure 11. Removing and Installing the Front Bezel 1. system 2. front bezel 3. keylock 4. release latch Removing The Front Bezel 1. Insert the bezel key in the keylock. 2. Keeping the keylock pressed with the bezel key, rotate the keylock to the unlocked position. 3. Press down on the release latch ...
Page 43 - Removing The System Feet; Installing The System Feet
Removing The System Feet NOTE: It is recommended that you remove the system feet only when you are converting the system from the tower mode to the rack mode, or when you are replacing the system feet with the wheel assembly. 1. Rotate the system feet inward. 2. Lay the system on its side on a flat,...
Page 44 - Removing The Wheel Assembly
• Wheel assembly units (front and back) • Two screws for the wheel assembly units • Support unit with two screws Removing The Wheel Assembly 1. Lay the system on a sturdy, stable surface with the wheel assembly extending off the edge of the surface. 2. Remove the two screws securing the support unit...
Page 45 - Installing The Wheel Assembly; Opening And Closing The System; Opening The System
Installing The Wheel Assembly 1. If applicable, rotate the system feet inward. 2. Lay the system on its side on a sturdy, stable surface with the base of the system extending off the edge of the surface. 3. If applicable, remove the system feet. 4. Align the two retention hooks on the back wheel ass...
Page 46 - Closing The System; Inside The System
Figure 14. Opening and Closing the System 1. cover release latch 2. latch release lock 3. system cover 4. system feet (4) Closing The System 1. Ensure that all internal cables are connected and placed out of the way and that no tools or extra parts are left inside the system. 2. Place the bottom edg...
Page 48 - Optical Drives And Tape Drives (Optional)
Figure 16. Inside the System—Cabled Hard Drives 1. cabled power supply 2. PCIe card holder (optional) 3. cooling shroud 4. internal cooling fan 5. system feet (4) 6. expansion card slots (5) 7. processor heat sink 8. internal hard-drive bay Optical Drives And Tape Drives (Optional) Your system suppo...
Page 49 - Removing The Optical Drive Or Tape Drive
Removing The Optical Drive Or Tape Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to...
Page 52 - Installing The Optical Drive Or Tape Drive; Cooling Shroud; Removing The Cooling Shroud
Installing The Optical Drive Or Tape Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due ...
Page 53 - Installing The Cooling Shroud
CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. If app...
Page 54 - Hard Drives—Hot-Swappable; Removing A Hot-Swap Hard Drive
CAUTION: Do not operate the system with the cover removed for a duration exceeding 5 minutes. NOTE: For proper seating of the cooling shroud in the system chassis, ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing clips. 1. Align the two ...
Page 55 - Installing A Hot-Swap Hard Drive
Figure 20. Removing and Installing a Hot-Swap Hard Drive 1. release button 2. hard drive 3. hard-drive carrier handle Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in...
Page 57 - Removing A 2.5 Inch Hard Drive From A 3.5 Inch Hard-Drive Adapter
Figure 22. Removing and Installing a 3.5 Inch Hard-Drive Blank 1. hard-drive blank 2. release button Installing A 3.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, i...
Page 58 - Installing A 2.5 Inch Hard Drive Into A 3.5 Inch Hard-Drive Adapter
1. screws (2) 2. 3.5 inch hard-drive adapter 3. 2.5 inch hard drive Installing A 2.5 Inch Hard Drive Into A 3.5 Inch Hard-Drive Adapter CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product d...
Page 59 - Hard Drives—Cabled
Figure 25. Removing and Installing a Hard-Drive Adapter Into a 3.5 Inch Hard-Drive Carrier 1. hard-drive carrier 2. screws (5) 3. hard-drive adapter 4. 2.5 inch hard drive Installing A Hard Drive Or A Hard-Drive Adapter Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified ...
Page 60 - Removing The Internal Hard-Drive Bay
CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing so can cause a hard drive failure. NOTE: Use only hard drives that have been tested and approved for use with your system. Removing The Internal Hard-Drive Bay CAUTION: Many repairs may only be done by a ce...
Page 61 - Installing The Internal Hard-Drive Bay
3. internal hard-drive bay Installing The Internal Hard-Drive Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and su...
Page 62 - Installing A Cabled Hard Drive
Figure 27. Removing and Installing a Cabled Hard Drive 1. hard drive connector 2. hard drive 3. internal hard-drive bay 4. screws (4) Installing A Cabled Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as...
Page 63 - Removing The Hard-Drive Backplane
8. Install the internal hard-drive bay into the chassis. 9. Connect the power and data cable(s) to the hard drive(s). 10. Close the system.11. Place the system upright on a flat, stable surface and if applicable, rotate the system feet outward.12. Reconnect the system to its electrical outlet and tu...
Page 69 - Installing The Hard-Drive Backplane
Figure 33. Cabling—x16 Hard-Drive Backplane With Expansion Card 1. power connector on power distribution board 2. SAS B connector on PowerEdge RAID Controller (PERC) card 3. SAS A connector on PERC card 4. I2C connector on system board 5. SAS A connector on backplane 6. SAS B connector on backplane ...
Page 71 - System Memory
Figure 34. Installing and Removing the Four-Slot Hard-Drive Blank 1. four-slot hard-drive blank 2. release tab 3. screwdriver Installing A Four-Slot Hard-Drive Blank 1. Locate the hard drive slots numbered from four to seven. 2. Insert the four-slot hard-drive blank into the hard-drive slot, and pus...
Page 74 - Memory Optimized (Independent Channel) Mode; Sample Memory Configurations
NOTE: Advanced ECC with Mirroring is not supported. Memory Optimized (Independent Channel) Mode This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot population requirements. Memory Sparing NOTE: To use memory sparing, this feature must be ena...
Page 75 - Removing Memory Modules
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 1R, x8, 1600 MT/s 12 4 3 2R, x8, 1333 MT/s, A1, A2, A3 2R, x8, 1600 MT/s 24 8 3 2R, x4, 1333 MT/s, A1, A2, A3 2R, x4, 1600 MT/s 48 16 3 2R, x4, 1333 MT/s, A1, A2, A3 2R, x4, 1600 MT/...
Page 76 - Installing Memory Modules
Figure 36. Ejecting The Memory Module 1. memory module 2. memory-module socket ejectors (2) 3. memory-module socket 6. If a memory module or a memory-module blank is installed in the socket, remove it. NOTE: Retain removed memory-module blank(s) for future use. Figure 37. Removing The Memory Module ...
Page 78 - Cooling Fans; Removing The Internal Cooling Fan
11. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.12. Press <F2> to enter the System Setup, and check the memory settings. The system should have already changed the value to reflect the newly installed memory. 13. If the value is inco...
Page 80 - Installing The Internal Cooling Fan; Removing The External Cooling Fan
5. internal cooling fan Installing The Internal Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support ...
Page 82 - Installing The External Cooling Fan
3. FAN2 power connector on system board 4. securing clip on chassis 5. external cooling fan Installing The External Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documenta...
Page 83 - Replacing The Internal USB Key
Replacing The Internal USB Key CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing...
Page 84 - Removing The PCIe Card Holder
2. USB connector PCIe Card Holder (Optional) Removing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone servi...
Page 85 - Installing The PCIe Card Holder; Expansion Cards; Expansion Card Installation Guidelines
1. slots (2) 2. tabs (2) 3. PCIe card holder Installing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone ser...
Page 86 - GPU Card Installation Guidelines
Table 3. Expansion Card Installation Order Card Priority Card Type Slot Priority Maximum Allowed 1 GPU 3 1 2 External RAID 1, 4, 3, 6 1 3 Internal RAID 6, 4, 3, 1 1 4 10 Gb NICs 4, 3, 6 3 5 FC8 HBA 4, 3, 1, 6 4 6 CNAs 4, 3, 1, 6 4 7 1 Gb NICs 2, 4, 3, 1, 6 5 8 Non-RAID 4, 3, 1, 6 1 9 Internal tape a...
Page 87 - Installing An Expansion Card
NOTE: Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 10. From outside the system, rotate the expansion card latch toward the...
Page 88 - Removing A GPU Card
5. If applicable, remove the PCIe card holder. 6. From inside the system, press and push out the expansion card release latch to open it. 7. If you are installing a new expansion card, remove the filler bracket. NOTE: Keep the filler bracket in case you need to remove the expansion card. Filler brac...
Page 89 - Installing A GPU Card
13. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 46. Removing and Installing the GPU Card 1. GPU card (double-width) 2. SLI data connector 3. 6–pin GPU card power connector 4. 8–pin GPU card power connector 5. x16 connector 6. expan...
Page 90 - iDRAC Ports Card; Removing The iDRAC Ports Card
NOTE: If you are installing a double-width GPU card, you must open the two expansion card latches to secure the card. 7. If applicable, remove the filler brackets. 8. Insert the GPU card into the x16 slot. 9. From outside the system, rotate the expansion card latch(es) toward the system until it sna...
Page 91 - Installing The iDRAC Ports Card
Figure 47. Removing and Installing the iDRAC Ports Card 1. screw 2. iDRAC ports card 3. iDRAC ports card connector Installing The iDRAC Ports Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in you...
Page 92 - Replacing An SD vFlash Card; Internal Dual SD Module; Removing An Internal Dual SD Module
9. Close the system. 10. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward.11. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Replacing An SD vFlash Card 1. Locate the SD vFlash card slot on...
Page 93 - Installing An Internal Dual SD Module
5. If applicable, remove the SD card(s). 6. Pull out the internal dual SD module from the system board. 7. Close the system. 8. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward. 9. Reconnect the system to its electrical outlet and turn the system o...
Page 94 - Internal SD Card; Removing An Internal SD Card; Installing An Internal SD Card
9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Internal SD Card Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorize...
Page 95 - Processors; Removing A Processor
Processors Your system supports one of the following processors: • One Intel Xeon processor E5-2400 product family • One Intel Xeon processor E5-1410 • One Intel Pentium processor 1400 Use the procedures in this section to replace or upgrade your processor. NOTE: When selecting or upgrading your sys...
Page 97 - Installing A Processor
Figure 51. Removing and Installing a Processor 1. socket release lever 2. processor 3. processor shield 4. ZIF socket 5. socket keys (2) 6. notch NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the bottom of the processor....
Page 98 - Redundant AC Power Supply; Removing A Redundant AC Power Supply
CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the socket. a) With the release lever on the processor socket in the open position, align the processor with the socket keys and set the processor lightly in th...
Page 99 - Installing A Redundant AC Power Supply
CAUTION: The system requires at least one power supply for normal operation. On power-redundant systems, remove and replace only one power supply at a time in a system that is powered on. NOTE: For systems in rack mode, you may have to unlatch and lift the optional cable management arm if it interfe...
Page 100 - Removing The Power Supply Blank; Installing The Power Supply Blank
4. Connect the power cable to the power supply and plug the cable into a power outlet. CAUTION: When connecting the power cable, secure the cable with the cable strap. NOTE: When installing, hot-swapping, or hot-adding a new power supply, allow several seconds for the system to recognize the power s...
Page 101 - Replacing The Power Supply Divider
Replacing The Power Supply Divider CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servi...
Page 102 - Non-Redundant AC Power Supply; Removing A Non-Redundant AC Power Supply
3. screw Non-Redundant AC Power Supply Your system supports a non-redundant 350 W AC power supply. NOTE: Non-redundant power supply is supported in systems with cabled hard drives and systems with an x8 backplane. NOTE: When selecting or upgrading your system configuration, verify the system power c...
Page 104 - Installing A Non-Redundant AC Power Supply; Power Distribution Board And Power Interposer Board; Removing The Power Interposer Board
Installing A Non-Redundant AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due ...
Page 106 - System Battery; Replacing The System Battery
Installing The Power Interposer Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to se...
Page 107 - Control-Panel Assembly
NOTE: For systems installed with the wheel assembly, ensure that you lay the system on a sturdy, stable surface with the wheel assembly extending off the edge of the surface. 3. Open the system. 4. Locate the battery socket. CAUTION: To avoid damage to the battery connector, you must firmly support ...
Page 108 - Removing The Control-Panel Assembly
The control-panel assembly with diagnostic indicators is supported on systems with cabled hard drives and systems with an x8 backplane. The control-panel assembly with LCD module is supported on systems with hot-swappable hard drives only. Removing The Control-Panel Assembly CAUTION: Many repairs ma...
Page 111 - Installing The Control-Panel Assembly
3. slot Installing The Control-Panel Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage d...
Page 113 - Installing The Control Panel
3. control-panel assembly 4. tabs (3) Installing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...
Page 114 - Installing The Control-Panel Board For Systems With LCD Modules
Figure 64. Removing and Installing the Control-Panel Board With LCD Module 1. LCD ZIF cable 2. LCD module ZIF connector 3. control-panel board 4. screws (3) 5. control-panel assembly Installing The Control-Panel Board For Systems With LCD Modules CAUTION: Many repairs may only be done by a certified...
Page 116 - Removing The LCD Module
Installing The Control-Panel Board For Systems With Diagnostic Indicators CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone servic...
Page 117 - Installing The LCD Module
Figure 66. Removing and Installing the LCD Module 1. LCD module 2. screw 3. LCD module ZIF connector 4. LCD ZIF cable Installing The LCD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your p...
Page 118 - Removing The VGA Module—Rack Mode
Removing The VGA Module—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servic...
Page 119 - Installing The VGA Module—Rack Mode; System Board; Removing The System Board
Installing The VGA Module—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to serv...
Page 120 - Installing The System Board
5. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. 6. Remove the 11 screws that secure the system board to the chassis. 7. Grasp the system-board holders and slide the system board toward...
Page 123 - Safety Instructions
4 Converting The System From Tower Mode To Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. D...
Page 125 - Rack Installation
Figure 70. Removing and Installing the Rack Ears 1. front panel 2. rack ears (2) 3. screws for each rack ear (3) 12. Close the system. Rack Installation To install the system in a rack, see the system’s Rack Installation Guide. 125
Page 127 - Troubleshooting Your System; Safety First—For You And Your System; Troubleshooting A USB Device
5 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...
Page 128 - Troubleshooting A Serial I/O Device; Troubleshooting A NIC
7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options.If your keyboard is not functioning, you...
Page 129 - Troubleshooting A Wet System; Troubleshooting A Damaged System
Troubleshooting A Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...
Page 130 - Troubleshooting The System Battery; Troubleshooting A Non-Redundant Power Supply
– Processor and heatsink– Memory modules– Hard-drive carriers– Hard-drive backplane 4. Ensure that all cables are properly connected. 5. Close the system. 6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help . Troubleshooting...
Page 131 - Troubleshooting Redundant Power Supplies; Troubleshooting Cooling Problems; Troubleshooting System Memory
Troubleshooting Redundant Power Supplies CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to...
Page 132 - Troubleshooting An Internal USB Key
If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program. 2. If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at least 10 seconds and then reconnect the system to power. 3. Turn...
Page 133 - Troubleshooting An SD Card; Troubleshooting An Optical Or Tape Drive
If the problem is not resolved, see Getting Help . Troubleshooting An SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone se...
Page 134 - Troubleshooting A Hard Drive; Troubleshooting Expansion Cards
If the problem is not resolved, see Getting Help . Troubleshooting A Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone ...
Page 135 - Troubleshooting Processor
10. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help . 11. For each expansion card you removed in step 8, perform the following steps: a) Turn off the system and attached peripherals, and disconnect the system from the elect...
Page 137 - Using System Diagnostics; Dell Online Diagnostics; When To Use The Embedded System Diagnostics
6 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...
Page 138 - System Diagnostic Controls
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected dev...
Page 139 - Jumpers And Connectors; System Board Jumper Settings
7 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 4. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 2–4). The passwor...
Page 140 - System Board Connectors
System Board Connectors Figure 71. System Board Jumpers and Connectors Item Connector Description 1 PWR_CONN/P1 Power connector 2 CTRL PNL Control panel interface connector 3 FRONT VGA Video connector 4 SLOT1 PCIE-G2-X4(CPH) PCIe card connector 1 5 SLOT2 PCIE-G2-X1(CPH) PCIe card connector 2 6 SLOT3...
Page 141 - Disabling A Forgotten Password
Item Connector Description 13 USB1 top/USB2/USB3 BOT USB connector 14 NIC1 TOP/NIC2 BOT NIC connector 15 COM TOP/VGA BOT Serial connector/video connector 16 INTRUSION Chassis intrusion switch connector 17 12V_2/P2 Power connector 18 12V_1/P3 Power connector 19 A1, A2, A3, A4, A5, A6 Memory module so...
Page 143 - Technical Specifications
8 Technical Specifications Processor Processor type • One Intel Xeon processor E5-2400 and E5-2400 v2 product family, or • One Intel Xeon processor E5-1400 and E5-1400 v2 product family, or • One Intel Pentium processor 1400 and 1400 v2 product family Expansion Bus Bus type PCI Express Generation 3 ...
Page 149 - System Messages; LCD Messages; Viewing LCD Messages; System Error Messages
9 System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management softw...
Page 165 - Warning Messages
Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help . Warning Messages A warning message alerts you to a possible problem and prom...
Page 167 - Contacting Dell
10 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country...