Dell OptiPlex 170L- User Manual

    Using Windows XP Device Driver Rollback   If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1.   Click the Start button and click Control Panel . 2.   Under Pick a Category...

Creating a Restore Point 1.   Click the Start button and click Help and Support . 2.   Click System Restore . 3.   Follow the instructions on the screen.   Restoring the Computer to an Earlier Operating State   1.   Click the Start button, point to All Programs → Accessories → System Tools , and the...

Ensure that Turn off System Restore is unchecked.   Reinstalling Microsoft ®  Windows ®  XP   Before You Begin   If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback . If Device Drive...

remove the CD. 4.   If you want to install a new copy of Windows XP, press <Esc> to select that option. 5.   Press <Enter> to select the highlighted partition (recommended), and then follow the instructions on the screen.   The Windows XP Setup screen appears, and the operating system be...

Back to Contents Page   Advanced Features Dell™ OptiPlex™ 170L User's Guide   LegacySelect Technology Control   LegacySelect technology control offers legacy-full, legacy-reduced, or legacy-free solutions based on common platforms, hard-drive images, and help desk procedures. Control is provided to ...

    Antitheft devices usually include a segment of metal-stranded cable with an attached locking device and key. The documentation that comes with the device contains instructions for installing it.   Padlock Ring   The small desktop computer has a padlock ring. Use one of the following methods to s...

Certain key combinations are not valid. If you enter one of these combinations, the speaker emits a beep.   As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. 4.   Press <Enter>.   If the new system password is less than 32 characters, the ...

1.   Enter system setup and verify that Password Status is set to Unlocked . 2.   Restart your computer. 3.   When prompted, type the system password. 4.   Press <Ctrl><Enter> to disable the existing system password. 5.   Confirm that Not Enabled is displayed for the System Password opti...

  To change an existing setup password, you must know the setup password. 1.   Enter system setup . 2.   Type the setup password at the prompt. 3.   Highlight Setup Password and press the left- or right-arrow key to delete the existing setup password.   The setting changes to Not Enabled .   To assi...

Print the system setup screens (by pressing <Print Screen>) or record the information for future reference.   Before you use system setup, you must know the kind of floppy drive(s) and hard drive(s) installed in your computer. To confirm this information, see the Manufacturing Test Report that...

  Boot Sequence   This feature allows users to change the sequence of devices from which the computer boots.   Option Settings l   Normal — (Available only for the current boot process) The computer attempts to boot from the sequence of devices specified in system setup. l   Diskette Drive — The com...

Changing Boot Sequence for Future Boots 1.   Enter system setup . 2.   Use the arrow keys to highlight the Boot Sequence menu option and press <Enter> to access the popup menu.   3.   Press the up- and down-arrow keys to move through the list of devices. 4.   Press the spacebar to enable or di...

  Booting to a USB Device     Memory Key   NOTE: You cannot set the parallel connector to 3BCh if Mode is set to EPP . l   Diskette Interface — The settings are Auto (default), Read Only , and Off. ¡   Auto turns off the integrated floppy drive controller when necessary to accommodate a controller c...

1.   Insert the memory key into a USB port and restart the computer. 2.   W h e n F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>.   The BIOS detects the device and adds the USB flash option to the boot menu. 3.   From the boot menu, select the number that appears ...

Back to Contents Page   Battery Dell™ OptiPlex™ 170L User's Guide       A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years.   The battery may need replacing if an incorrect time or date is displayed during the boot routine along with ...

Back to Contents Page   Before You Begin Dell™ OptiPlex™ 170L User's Guide   This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: l   You have performed the steps in " Tur...

Back to Contents Page   Cleaning Your Computer Dell™ OptiPlex™ 170L User's Guide    Computer, Keyboard, and Monitor    M o u s e    Floppy Drive    CDs and DVDs     Computer, Keyboard, and Monitor   l   Use a vacuum cleaner with a brush attachment to gently remove dust from the slots and holes on yo...

Back to Contents Page   Chassis Speaker Dell™ OptiPlex™ 170L User's Guide    Installing the Optional Chassis Speaker    Removing the Chassis Speaker   Installing the Optional Chassis Speaker   1.   Follow the procedures in " Before You Begin ." 2.   Lay the computer on its side so that the s...

                                                 Removing the Chassis Speaker 1.   Disconnect the cable from the system board. 2.   Press the lever to unseat the speaker, slide the speaker toward the CD drive, and then remove it. Desktop Computer                                       Minitower Compu...

Back to Contents Page   Replacing the Computer Cover Dell™ OptiPlex™ 170L User's Guide   1.   Ensure that all cables are connected, and fold cables out of the way. 2.   Ensure that no tools or extra parts are left inside the computer. 3.   On the small desktop computer: a.   Pivot the cover down. b....

Back to Contents Page Finding Information for Your Computer Dell™ OptiPlex™ 170L User's Guide    What are you looking for? Find It Here l   A diagnostic program for my computer l   Drivers for my computer l   My computer documentation l   My device documentation l   Desktop System Software (DSS)   D...

Back to Contents Page   Glossary Dell™ OptiPlex™ 170L Systems User's Guide A B C D E F G H I K L M N O P R S T U V W X Z   Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.   A AC — alternating current — T...

Back to Contents Page   Getting Help Dell™ OptiPlex™ 170L User's Guide    Technical Assistance    Problems With Your Order    Product Information    Returning Items for Warranty Repair or Credit    Before You Call    Contacting Dell   Technical Assistance   If you need help with a technical problem,...

www.euro.dell.com (Europe only)   www.dell.com/la/ (Latin American countries)   www.dell.ca (Canada only) l   Anonymous file transfer protocol (FTP)   ftp.dell.com/   Log in as user: anonymous , and use your e-mail address as your password. l   Electronic Support Service   [email protected]   [email...

  To check on the status of any Dell™ products that you have ordered, you can go to  support.dell.com , or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, see the contact numbers...

steps possible only at the computer itself. Ensure that the computer documentation is available.       Contacting Dell   To contact Dell electronically, you can access the following websites: l   www.dell.com l   support.dell.com (technical support) l   premiersupport.dell.com (technical support for...

Back to Contents Page   I/O Panel Dell™ OptiPlex™ 170L User's Guide    Small Desktop Computer    Mini-Tower Computer         Small Desktop Computer   Replacing the I/O Panel 1.   Follow the procedures in " Before You Begin ." 2.   Disconnect the hard-drive data cable. 3.   Disconnect all cab...

Back to Contents Page   Memory Dell™ OptiPlex™ 170L User's Guide    Memory Installation Guidelines    Installing Memory    Removing Memory   Memory Installation Guidelines   For information on the type of memory supported by your computer, look under " Memory " in the "Specifications"...

  The computer should have changed the value of System Memory to reflect the newly installed memory. Verify the new total. If it is correct, skip to step 10 . 9.   If the memory total is incorrect, turn off and disconnect your computer and devices from their electrical outlets. Remove the computer c...

Back to Contents Page   Power Supply Dell™ OptiPlex™ 170L User's Guide    Mini-Tower Computer    Small Desktop Computer    DC Power Connectors         Mini-Tower Computer   Replacing the Power Supply 1.   Follow the procedures in " Before You Begin ." 2.   Remove the fan assembly. 3.   Disco...

14.   Connect your computer and devices to electrical outlets, and turn them on.   DC Power Connectors   Small Desktop Power Supply DC Connector Pin Assignments                                                    DC Power Connector P1   NOTE: Your computer's power supply may or may not have the "...

DC Power Connector P2   DC Power Connectors P3 and P4   DC Power Connector P5   DC Power Connector P6   DC Power Connector P7     Mini-Tower Power Supply DC Connector Pin Assignments   Pin Number Signal Name 1 8-AWG Wire     1   +3.3 VDC   O r a n g e   2   COM   Black   3   +5 VDC   Red   4   COM  ...

  Floppy Drive Power Connector   Back to Contents Page   Pin Number Signal Name 1 8-AWG Wire     1   +12 VDC   Yellow   2   COM   Black   3   COM   Black   4   +5 VDC   Red Pin Number Signal Name 2 2-AWG Wire     1   +5 VDC   Red   2   COM   Black   3   COM   Black   4   +12 VDC   Yellow

Back to Contents Page   FCC Notices (U.S. Only) Dell™ OptiPlex™ 170L User's Guide    Class A    Class B    FCC Identification Information   Most Dell computer systems are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies t...

Back to Contents Page   System Board Dell™ OptiPlex™ 170L User's Guide    Jumper Settings    Clearing the CMOS    Replacing the System Board     Jumper Settings       To change a jumper setting, pull the plug off its pin(s) and carefully fit it down onto the pin(s) indicated.     Clearing the CMOS  ...

Back to Contents Page   Removing the Computer Cover Dell™ OptiPlex™ 170L User's Guide     1.   Follow the procedures in " Before You Begin ." 2.   Lay your computer on its side with the computer cover facing up. 3.   While keeping the cover latch in the open position, grip the indents and sl...

Back to Contents Page About Your Small Desktop Computer    Front View    Back View    Inside Your Computer    System Board Components    Attaching and Removing the Computer Stand   Front View                                      1   front-panel d o o r   Open the door to use the front-panel connecto...

  Back View                           from a power-saving state, see " Power Management ."   See " Diagnostic Lights for a description of light codes that can help you troubleshoot problems with your computer. 1 0   front-panel d o o r   Open the door to use the front-panel connectors. *...

  Inside Your Computer           NOTE: Do not plug a telephone cable into the network connector.   On computers with a network connector card, use the connector on the card.   It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force t...

    System Board Components     1   hard drive 6   padlock ring 2   optional internal s p e a k e r 7   heat sink and blower assembly 3   power supply 8   system board 4   optional card cage 9   floppy drive 5   l o w-profile PCI card slot 1 0   CD/DVD drive 1   floppy-drive connector (DSKT) 1 1   C...

  Attaching and Removing the Computer Stand       Your computer can be used in either a vertical or horizontal position.     To use the computer in a vertical position, you must attach the computer stand: 1.   Place the computer on its right side so that the drive bays are at the bottom. 2.   Fit th...

Back to Contents Page   Cards Dell™ OptiPlex™ 170L User's Guide    Installing Cards    Installing Cards in the Optional Card Cage    Removing Cards         Installing Cards 1.   Follow the procedures in " Before You Begin ." 2. If you are installing a low-profile card, perform the following ...

  4.   Reconnect any cables that you removed in step 2 . 5.   Connect any cables that should be attached to the card.   See the documentation for the card for information about the card's cable connections.   6.   Close the computer cover. 7.   Attach the computer stand (optional).   8.   Connect yo...

Back to Contents Page   Opening the Computer Cover Dell™ OptiPlex™ 170L User's Guide     1.   Follow the procedures in " Before You Begin ." 2.   Remove the computer stand, if it is attached. 3.   If you have installed a padlock through the padlock ring on the back panel, remove the padlock....

Back to Contents Page   Drives Dell™ OptiPlex™ 170L User's Guide    General Installation Guidelines    Hard Drive    Front-Panel Inserts    CD/DVD Drive    Floppy Drive   Your computer supports: l   One serial ATA hard drive l   One optional floppy drive l   One optional CD or DVD drive   General In...

    Connecting and Disconnecting Drive Cables   When removing an IDE drive data cable, grasp the colored pull tab and pull until the connector detaches.   When connecting and disconnecting a serial ATA data cable, hold the cable by the black connector at each end.   Like IDE connectors, the serial A...

                                2.   Press in on the tabs on each side of the drive and slide the drive up and remove the drive from the drive bay.                                  Installing a Hard Drive 1.   Check the documentation for the drive to verify that it is configured for your computer.  ...

2.   Press on the inserts until they pop free of the front-panel cover.     CD/DVD Drive     1.   Follow the procedures in " Before You Begin ." 2.   If you are installing a new CD/DVD drive rather than replacing a drive, remove the front- panel inserts .   Removing a CD/DVD Drive 1.   Disco...

                                      3.   Press in on the tabs on each side of the drive, and slide the drive up and remove the drive from the drive bay.     Installing a CD/DVD Drive 1.   Unpack the drive and prepare it for installation.   Check the documentation that accompanied the drive to veri...

3.   Gently slide the drive into place until you hear a click or feel the drive securely installed. 4.   Connect the power and CD/DVD drive cables to the drive. 5.   Connect the other end of the CD/DVD drive cable to the IDE connector on the system board.                             6.   If you are ...

1.   Follow the procedures in " Before You Begin ." 2.   Disconnect the data cable from the CD/DVD drive bay located above the floppy drive. 3.   Disconnect the power and floppy-drive cables from the back of the floppy drive. 4.   Disconnect the floppy-drive cable from the connector labeled ...

Back to Contents Page   Processor Dell™ OptiPlex™ 170L User's Guide     Replacing the Processor     1.   Follow the procedures in " Before You Begin ." 2.   Disconnect the cooling fan power cable from the FAN connector on the system board (see " System Board Components "). 3.   Disco...

Back to Contents Page   About Your Mini-Tower Computer Dell™ OptiPlex™ 170L User's Guide    Front View    Back View    Inside Your Computer    System Board Components   Front View       1   CD or DVD drive activity light   The drive activity light is on when the computer reads data from the CD or DV...

Back to Contents Page   Control Panel Dell™ OptiPlex™ 170L User's Guide    Removing the Control Panel    Replacing the Control Panel         Removing the Control Panel 1.   Follow the procedures in " Before You Begin ." 2.   Disconnect the control panel cable from the connector on the system...

4.   Connect the power and data cables to the back of the replacement drive. 5.   Check all connectors to be certain that they are properly cabled and firmly seated. 6.   Replace the computer cover .   7.   Connect your computer and devices to electrical outlets, and turn them on.   See the document...

9.   Connect the power cable to the system board.   10.   Connect the power, audio, and drive cables to the drive. 11.   Check all cable connections, and then fold the cables out of the way to provide airflow for the fan and cooling vents. 12.   Reattach the bottom insert that you removed in step 3 ...

Back to Contents Page   Solving Problems Dell™ OptiPlex™ 170L User's Guide   Diagnostic Lights   To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the back panel. The lights can be yellow or green. When the computer st...

  Beep Codes   Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep c...

  Battery Problems   Fill out the Diagnostics Checklist as you complete these checks.         Card Problems   Fill out the Diagnostics Checklist as you complete these checks.       3-2-2   Interrupt vector loading failure   3-2-4   Keyboard Controller Test failure   3-3-1   NVRAM power loss   3-3-2 ...

  Clearing NVRAM and Restoring Default Settings     Drive Problems   Fill out the Diagnostics Checklist as you complete these checks.   Floppy drive problems                 If you have reinstalled all of the cards and the problem is not resolved, contact Dell.   To clear the computer's non-volatile...

  CD drive problems   Problems writing to a CD-RW drive     DVD drive problems       Hard drive problems     Dropped or Damaged Computer     Adjust the Windows volume control — Click the speaker icon in the lower-right corner of your screen. l   Ensure that the volume is turned up by clicking the sl...

  Error Messages   If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.   Check the card and cable connections — 1.   Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 sec...

  General Problems   The computer stops responding     A program stops responding     A program crashes repeatedly       A solid blue screen appears     Other software problems   l   When your computer finishes booting, immediately back up your data and replace your hard drive. l   If no replacement...

  Other technical problems     General hardware problems   If your computer exhibits one or more of the following symptoms, a device conflict may exist: l   Your computer locks up, particularly while using a specific device. l   A recently added device does not work. l   Memory parity errors occur o...

  Memory Problems     Mouse Problems   Fill out the Diagnostics Checklist as you complete these checks.     Network Problems   is set to PS/2 , Enhanced XT/AT , or PC/AT . See the keyboard documentation for recommended settings. Run the Dell Diagnostics — If any of the tests fail, contact Dell . Che...

  Power Problems     Fill out the Diagnostics Checklist as you complete these checks.     Printer Problems     Check the network cable connector — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack. Check the network ligh...

  Serial or Parallel Device Problems   Fill out the Diagnostics Checklist as you complete these checks.       Sound and Speaker Problems   Fill out the Diagnostics Checklist as you complete these checks.   No sound from speakers       If the printer is listed, right-click the printer icon. 2.   Clic...

  No sound from headphones     System Board Problems   Fill out the Diagnostics Checklist as you complete the following checks.                     Video and Monitor Problems   Fill out the Diagnostics Checklist as you complete these checks.   l   If the tests complete successfully, the controller i...

Back to Contents Page Specifications Dell™ OptiPlex™ 170L User's Guide                  Processor   Processor type   Intel ®  Pentium ®  4 and Intel Celeron ® ; design provides for future Dell-supported upgrades.   Level 1 (L1) cache   8 KB or 16 KB, depending on your computer configuration   Level ...

Back to Contents Page Warranty Dell™ OptiPlex™ 170L User's Guide Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see th...

Back to Contents Page   Microsoft ®  Windows ®  XP Features Dell™ OptiPlex™ 170L User's Guide    Transferring Information to a New Computer    User Accounts and Fast User Switching    Setting Up a Home and Office Network   Transferring Information to a New Computer   The Microsoft ® W i n d o w s ® ...

When all of the settings and files have been applied, the Finished screen appears. 3.   Click Finished and restart the new computer.   User Accounts and Fast User Switching   Adding User Accounts   After the Microsoft ®  W i n d o w s ®  XP operating system is installed, the administrator or a user ...

2.   Connect the other end of the network cable to a network connection device, such as a network wall jack.   Network Setup Wizard   The Microsoft ®  W i n d o w s ®  XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet conn...