Page 3 - Contents
Contents Notes, Cautions, and Warnings...................................................................................................2 1 Introduction..................................................................................................................................9 Dell OpenManage...
Page 9 - Introduction; Dell OpenManage Systems Management Software; Server Administrator Components on a Managed System
1 Introduction This topic provides information on: • Installing Dell OpenManage Server Administrator (OMSA) on managed systems. • Installing and using the Remote Enablement feature. • Managing remote systems using OpenManage Server Administrator Web Server. • Configuring the system before and during...
Page 11 - Security Features
Component What is installed Deployment Scenario Systems to install on you diagnose the probable cause of a system crash. Intel SNMP Agent Intel Simple Network Management Protocol (SNMP) Agent Install to enable Server Administrator to obtain information about Network Interface Cards (NICs). Only on D...
Page 12 - Getting Technical Assistance
• The Dell Lifecycle Controller 2 Version 1.00.00 User's Guide provides information on using the Lifecycle Controller. • The Dell Management Console User’s Guide provides information about installing, configuring, and using Dell Management Console. • The Dell Systems Build and Update Utility User’s ...
Page 13 - Preinstallation Setup; Prerequisite Checker
2 Preinstallation Setup Ensure that you perform the following before installing Server Administrator: • Read the installation instructions for the operating system. • Read the Installation Requirements to ensure that the system meets or exceeds the minimum requirements. • Read the applicable Dell Op...
Page 15 - Supported Operating Systems and Web Browsers
• Do not install managed system and management station RAC components on the same system. Install only the managed system RAC components, as they offer the required functionality. Common causes for a return code of 3 (failure) from the prerequisite checker: • You are not logged in with built-in Admi...
Page 16 - Managed System Requirements
Multilingual User Interface Support The Dell OpenManage installer provides Multilingual User Interface (MUI) support available on the following operating systems: • Windows Server 2008 (64-bit) • Windows Server 2008 (64-bit) R2 • Windows Server 2008 (64-bit) R2 SP1 • Windows Small Business Server 20...
Page 17 - Supported Systems Management Protocol Standards; Digital Certificates
NOTE: Dell OpenManage software detects the MSI version on the system. If the version is lower than 3.1, the prerequisite checker prompts you to upgrade to MSI version 3.1. After upgrading the MSI to version 3.1, reboot the system to install other software applications such as Microsoft SQL Server. R...
Page 18 - Microsoft Active Directory; Configuring SNMP Agents
To enable this logging service during a silent install, open the registry editor and create the following path and keys: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer Reg_SZ: Logging Value: voicewarmup The letters in the value field can be in any order. Each letter turns on a diff...
Page 19 - Secure Port Server and Security Setup; Setting User and Server Preferences; Setting User Preferences
Configure the SNMP agent to change the community name, enable set operations, and send traps to a management station. To configure the SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the Dell OpenManage Server Administrator Use...
Page 20 - X.509 Certificate Management; Best Practices for X.509 Certificate Management
NOTE: Changing the port number to an invalid or in-use port number may prevent other applications or browsers from accessing Server Administrator on the managed system. IP Address to Bind to Specifies the IP address(es) for the managed system that Server Administrator binds to when starting a sessio...
Page 21 - Remote Enablement Requirements; Installing WinRM; Using a Certificate Signed by a CA
Remote Enablement Requirements The Remote Enablement feature is currently supported on: • Microsoft Windows • Microsoft Hyper-V • Hyper-V Server • Red Hat Enterprise Linux • SUSE Enterprise Linux • VMware ESXi and ESX • Citrix XenServer 6.0 To install the Remote Enablement feature, configure the fol...
Page 22 - Creating a Certificate
9. Right-click Personal, select All tasks → Request New Certificate . 10. Click Next.11. Select the appropriate certificate type, Mostly (Computer), and click Enroll.12. Click Finish. Creating the HTTPS Listener With the Valid CA Signed Certificate Run the installer and click the link on the prerequ...
Page 23 - Creating the WinRM HTTPS Listener; Configuring User Authorization for WinRM and WMI Servers
8. Click Close. 9. Click OK. 10. On the Console window, expand Certificates (Local Computer) in the left navigation pane.11. Expand Personal.12. Select Certificates.13. In the right-hand pane, double-click the required certificate. The Certificate screen is displayed. 14. Click Details tab.15. Selec...
Page 24 - Dependent RPMs for Remote Enablement
The WMI Control (Local) Properties screen is displayed. 4. Click Security and expand the Root node in the namespace tree. 5. Navigate to Root → DCIM → sysman. 6. Click Security.The Security screen is displayed. 7. Click Add to add the required users or groups (local/domain) to the list. 8. Provide t...
Page 25 - Installing Dependent RPMs; Post-Installation Configuration for Remote Enablement
Installing Dependent RPMs To install the dependent RPMs not available on the operating system media: 1. Make sure that Pegasus RPMs are uninstalled. 2. Check if the openwsmand and sfcbd binaries are already installed using make-install. Check by running the commands: openwsman or sfcbd or you can ch...
Page 26 - Creating Server Certificate for WSMAN; Creating a New Certificate; Configuring CRL for the openwsman Client; Winbind Configuration for openwsman and sfcb for Red Hat
Execute the following command to configure sfbc and openwsman as per the default configurations: ./ autoconf_cim_component.sh NOTE: To configure openwsman on the managed node to run on a different port, use the -p < port> option with autoconf_cim_component.sh. This is optional and by default t...
Page 27 - Winbind Configuration for openwsman and sfcb for SUSE Linux
1. Back up these files: – /etc/pam.d/openwsman– /etc/pam.d/sfcb– /etc/pam.d/system-auth 2. Replace the content of /etc/pam.d/openwsman and /etc/pam.d/sfcb with auth required pam_stack.so service=system-auth auth required /lib/security/pam_nologin.so account required pam_stack.so service=system-auth ...
Page 28 - Workaround for the Libssl Issue
4. Replace the content of /etc/pam.d/common-account with account sufficient pam_unix2.so account sufficient pam_winbind.so Workaround for the Libssl Issue If the required library needed by openwsman is present on the system, the autoconf_cim_component.sh script tries to resolve the libssl.so issue. ...
Page 29 - Deployment Scenarios for Server Administrator
3 Installing Managed System Software on Microsoft Windows Operating Systems On Microsoft Windows, an autorun utility is displayed when you insert the Dell Systems Management Tools and Documentation DVD. This utility allows you to choose the systems management software you want to install on the syst...
Page 30 - Installing Server Administrator; Typical Installation
You want to Select Remotely access an inoperable system, receive alert notifications when a system is down, and remotely restart a system. Remote Access Controller. NOTE: Install the Simple Network Management Protocol (SNMP) agent on the managed system using the operating system medium before instal...
Page 33 - Distributing Custom Unattended Installation Packages
Mapping a Drive to Act as the Typical Unattended Installation Package 1. Share an image of the Dell Systems Management Tools and Documentation DVD with each remote system on which you want to install Server Administrator.You can accomplish this task by directly sharing the DVD or by copying the enti...
Page 36 - Failed Updates
MSI Return Code An application event log entry is recorded in the SysMgmt.log file. The following table shows some of the error codes returned by the msiexec.exe Windows Installer Engine. Table 8. Windows Installer Return Codes Error Code Value Description ERROR_SUCCESS 0 The action is completed suc...
Page 37 - Upgrading Managed System Software; Upgrading Guidelines
MSI packages must not be repackaged; doing so changes the feature structure and Globally Unique Identifier (GUID), which break any provided patches or updates. When it is necessary to make any changes to a vendor-provided MSI package, use a .mst transform file. NOTE: A GUID is 128-bit long, and the ...
Page 38 - Modify
The Dell OpenManage Server Administrator prerequisite status screen is displayed and runs the prerequisite checks for the managed station. Any relevant informational, warning, or error messages are displayed. Resolve all error and warning situations, if any. 3. Click the Install, Modify, Repair, or ...
Page 39 - Repair; Uninstalling Managed System Software; Uninstalling Managed System Software Using Dell-Provided Media
Repair If you want to repair an installed Server Administrator component that is damaged: 1. Navigate to the Windows Control Panel. 2. Click Add/Remove Programs. 3. Click Dell Server Administrator and click Change.The Welcome to the Install Wizard for Dell OpenManage Server Administrator dialog box ...
Page 40 - Distributing the Unattended Uninstallation Package
When the selected features are uninstalled, the Install Wizard Completed dialog box is displayed. 6. Click Finish to exit the Server Administrator uninstallation.If you are prompted to reboot the system, select from the following reboot options: – Yes, reboot my system now.– No, I will reboot my sys...
Page 41 - Unattended Uninstall Command Line Settings
The program executes to uninstall managed systems software on each remote system. 3. Reboot each remote system to complete uninstallation. Unattended Uninstall Command Line Settings The Command Line Settings for MSI Installer table shows the unattended uninstall command line settings available for u...
Page 44 - Software License Agreement; Dynamic Kernel Support; Determining the Running Kernel
The second install method uses the Server Administrator RPM packages provided in the custom directories and the Linux rpm command. Write Linux scripts that install Server Administrator locally or across a network on single or multiple systems.Using a combination of the two install methods is not rec...
Page 45 - Dynamic Kernel Support Prerequisites
Dynamic Kernel Support Prerequisites For managed system software to use DKS, make sure the following dependencies are met before starting Server Administrator. • The running kernel must have loadable module support enabled. • The source for building kernel modules for the running kernel is available...
Page 46 - OpenIPMI Device Driver; Started; Installing Managed System Software; Prerequisites for Installing Managed System Software
Server Administrator detects that the device driver you copied to the /var/omsa/dks/<kernel> directory supports the running kernel and uses that device driver. OpenIPMI Device Driver The Server Instrumentation feature of Server Administrator requires the OpenIPMI device driver that provides IP...
Page 47 - Installing the wsman and sblim packages; Installing Managed System Software Using Dell-Provided Media; Express Install
• Install the ucd-snmp or net-snmp package that is provided with the operating system if you use SNMP to manage the server. If you want to use supporting agents for the ucd-snmp or net-snmp agent, you must install the operating system support for the SNMP standard before you install Server Administr...
Page 48 - Component Specific Install Using RPM Commands
1. Log in as root to the system running the supported operating system where you want to install the managed system components. 2. Insert the Dell Systems Management Tools and Documentation DVD into the DVD drive. 3. Mount the DVD, if required. 4. Navigate to <OM DVD mount point>/SYSMGMT/srvad...
Page 49 - Custom RPMs based installation
Table 10. RPM Directory Directory RPM Package SYSMGMT/srvadmin/linux/custom/ RHEL5/add- StorageManagement/<arch> Storage Management component packages SYSMGMT/srvadmin/linux/custom/ RHEL5/SAWebServer/ <arch> Server Administrator Web Server component packages SYSMGMT/srvadmin/linux/custom...
Page 50 - Using the Shell Script to Perform the Custom Installation; Server Administrator Custom Installation Utility
NOTE: Ensure that you install Server Instrumentation or Remote Enablement before installing Remote Access Controller or Storage Management. NOTE: If you choose to install the Remote Enablement feature, ensure that you install the dependent RPMs before installing this feature. 5. Start the Server Adm...
Page 51 - Using the Install Script To Run in the Silent Mode; Determining the OpenManage Server Administrator Architecture
4. Navigate to <OM DVD mount point>/SYSMGMT/srvadmin/linux/supportscripts. 5. Execute the script with the sh srvadmin-install.sh command and accept the terms of the end-user license agreement.Executing the command displays a list of component options. If any of the components are already insta...
Page 52 - Uninstalling Managed System Software Using the RPM Command
Uninstalling Managed System Software To uninstall Managed System Software, log in as root . Uninstalling Managed System Software Using the Uninstall Script An uninstallation script is installed when you install Server Administrator. Execute the script by typing srvadmin- uninstall.sh and then pressi...
Page 53 - Running Prerequisite Checker In CLI Mode; Installing Managed System Software in CLI Mode
5 Installing Managed System Software On Microsoft Windows Server 2008 Core and Microsoft Hyper-V Server The Server Core installation option of the Microsoft Windows Server 2008 and Hyper-V Server operating system provides a minimal environment for running specific server roles that reduce the mainte...
Page 54 - Uninstalling Systems Management Software
Related Links: Optional Command Line Settings Uninstalling Systems Management Software To uninstall managed system software, type msiexec /x sysmgmt.msi in the command prompt. 54
Page 55 - Using the vSphere CLI
6 Installing Dell OpenManage Software on VMware ESXi VMware ESXi is factory-installed on some Dell systems. For a list of these systems, see the latest Dell Systems Software Support Matrix at support.dell.com/manuals. Use Server Administrator Web Server version 7.0 to access VMware ESXi 4.0 U3, VMwa...
Page 56 - Using the VMware vSphere Management Assistant (vMA)
• Server Administrator Storage Management • Remote Access Controller Related Links: Troubleshooting Using the VMware vSphere Management Assistant (vMA) The vMA allows administrators and developers to run scripts and agents to manage ESX/ESXi systems. For more information on vMA, see vmware.com/suppo...
Page 57 - Using the Power CLI; Enabling Server Administrator Services on the Managed System
5. Right-click the ESXi host added in the previous step and click Maintenance Mode. 6. From Plug-ins select Manage Plug-ins → download VMware Update Manager (The status is enabled if the download is successful.) Follow the instructions to install the VUM client. 7. Select the ESXi host. Click Update...
Page 59 - Uninstalling the Existing OpenManage VIB; Configuring the SNMP Agent on Systems Running VMware ESXi
1. Log in to the vMA as an administrator and provide the password when prompted. 2. Execute the command vicfg-advcfg --server < ip_address of ESXi host > --username < user_name > --password < password > --set 1 UserVars.CIMOEMProvidersEnabled NOTE: For ESXi 4.0, use CIMOEMProviders...
Page 61 - During the installation of XenServer; On a Running System
7 Installing Dell OpenManage Software on Citrix XenServer The Dell OpenManage Server Administrator is installed on Citrix XenServer using the Dell OpenManage Supplemental Pack. The OpenManage Supplemental Pack for Citrix XenServer 6.0 can be installed in two ways: • During the installation of XenSer...
Page 63 - Active Directory Schema Extensions; Overview of the Active Directory Schema Extensions
8 Using Microsoft Active Directory If you use Active Directory service software, configure it to control access to the network. Dell has modified the Active Directory database to support remote management authentication and authorization. Dell OpenManage IT Assistant and Dell OpenManage Server Admin...
Page 65 - Setting Up Objects in a Single Domain; Active Directory objects in multiple domains
Figure 2. Setting Up RAC Active Directory Objects in a Single Domain Setting Up Objects in a Single Domain To set up the objects in a single domain scenario, perform the following tasks: 1. Create two Association Objects. 2. Create two RAC Product Objects, RAC1 and RAC2, to represent the two DRAC 4 ...
Page 66 - Setting Up RAC Active Directory Objects in Multiple Domain
Figure 3. Setting Up RAC Active Directory Objects In Multiple Domains Setting Up RAC Active Directory Objects in Multiple Domain To set up the objects for this multiple domain scenario, perform the following tasks: 1. Ensure that the domain forest function is in Native mode. 2. Create two Associatio...
Page 67 - Configuring Active Directory to Access the Systems
Figure 4. Setting up Server Administrator Active Directory Objects In Multiple Domains Setting Up Server Administrator Active Directory Objects for Multiple Domain To set up the objects for this multiple domain scenario, perform the following tasks: 1. Ensure that the domain forest function is in Na...
Page 68 - Configuring the Active Directory Product Name
• Installing the Dell Extension to the Active Directory Users and Computers Snap-In • Adding Users and Privileges to Active Directory • Configuring the Systems or Devices Configuring the Active Directory Product Name To configure the Active Directory product name: 1. Locate the omsaoem.ini file in t...
Page 69 - Using the Dell Schema Extender
Folder Name Installation Type NOTE: Only iDRAC6 is supported on xx1x systems and iDRAC7 is supported on xx2X systems. To use the LDIF files, see the instructions in the readme that is in the LDIF files directory. To use the Dell Schema Extender to extend the Active Directory Schema, perform the step...
Page 72 - Active Directory Users and Computers Snap-In
Attribute Name/Description Assigned OID/Syntax Object Identifier Single Valued dellProductMembers Linked attribute.Link ID: 12071 Table 22. Server Administrator-Specific Attributes Added to the Active Directory Schema Attribute Name/Description Assigned OID/Syntax Object Identifier Single Valued del...
Page 73 - Opening the Active Directory Users and Computers Snap-In; Adding Users and Privileges to Active Directory; Creating a Product Object
NOTE: Install the Administrator Pack on each management station that is managing the new Active Directory objects. If you do not install the Administrator Pack, you cannot view the new object in the container. NOTE: For more information about the Active Directory Users and Computers snap-in, see the...
Page 74 - To add Users or User Groups
1. In the Console Root (MMC) window, right-click a container. 2. Select New. 3. Select a RAC, Server Administrator, or IT Assistant object, depending on what you have installed.The New Object window is displayed. 4. Type in a name for the new object. 5. Select the appropriate Privilege Object. 6. Cl...
Page 75 - To add Products; Configuring the Systems or Devices
NOTE: Add multiple systems or RAC devices to an Association Object. To add Products 1. Select the Products tab and click Add. 2. Type the system, device, or group name and click OK. 3. In the Properties window, click Apply and then OK. Configuring the Systems or Devices For instructions on configuri...
Page 77 - Frequently Asked Questions; How do I fix a faulty installation of Server Administrator?
9 Frequently Asked Questions How do I install Dell OpenManage Server Administrator with only the CLI features? By choosing not to install the Server Administrator Web Server, you get CLI features only. What ports do Dell OpenManage applications use? The default port used by Server Administrator is 1...
Page 80 - What is the best way to use the prerequisite checker information?
must be located in the SYSMGMT \srvadmin\windows\SystemsManagement. For more detailed information, go to msdn.microsoft.com and search for MEDIAPACKAGEPATH Property Does Dell OpenManage Install support Windows Advertised installation? No. Dell OpenManage Install does not support Windows Advertised i...
Page 81 - Do I need to reboot the system after upgrading the Dell OpenManage?
c. If not, click Change and choose Microsoft Windows Based Script Host as the application that gets invoked to run the script. • WSH is the wrong version, corrupted, or not installed. WSH is installed during operating system installation, by default. Download WSH from msdn.microsoft.com. Is the time...
Page 82 - Red Hat Enterprise Linux or SUSE Linux Enterprise Server; After installing Server Administrator, I cannot log in.
Feature Name in WIndows Remote Access Controller Console (DRAC 4) Remote Access Controller 4 (DRAC 4) Red Hat Enterprise Linux or SUSE Linux Enterprise Server After installing Server Administrator, I cannot log in. Log out and then log in again to access the Server Administrator Command Line Interfa...
Page 83 - Where can I find the source packages for Open Source RPMs?
Where can I find the source packages for Open Source RPMs? Source packages for Open Source RPMs are available on an orderable DVD image. What do I do when management station RAC utility installation fails due to missing RPM file? During the installation of the management station RAC utility ( mgmtst...
Page 84 - or SUSE Linux Enterprise Server?
What are the names of all the Dell OpenManage features under Red Hat Enterprise Linux or SUSE Linux Enterprise Server? The following table lists the names of all Dell OpenManage features and their corresponding init script names under Red Hat Enterprise Linux and SUSE Linux Enterprise Server operati...
Page 88 - Server Administrator installed?
Name of RPM Description Other Server Administrator RPMs required Instrumentation Service provides fault management information, prefailure information, and asset and inventory information to management applications. The Instrumentation Service monitors the health of the system and provides rapid acc...