Dell Inspiron 5635 (I56716S4NIW-25B) - User Manual

Bottom 1. Service Tag The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardwarecomponents in your computer and access warranty information. Views of Inspiron 16 5635 9

Specifications of Inspiron 16 5635 Dimensions and weight The following table lists the height, width, depth, and weight of your Inspiron 16 5635. Table 2. Dimensions and weight Description Values Height: Front height 17.95 mm (0.71 in.) Rear height 18.20 mm (0.72 in.) Width 356.78 mm (14.05 in.) Dep...

Chipset The following table lists the details of the chipset supported by your Inspiron 16 5635. Table 4. Chipset Description Values Chipset Integrated in processor Processor AMD Ryzen 5/7 DRAM bus width 128-bit Flash EPROM 16 MB PCIe bus Up to Gen 3 Operating system Your Inspiron 16 5635 supports t...

Table 6. External ports (continued) Description Values USB ports ● One USB 3.2 Gen 2 port with DisplayPort™ and PowerDelivery ● Two USB 3.2 Gen 1 ports Audio port One Universal headset jack Video port One HDMI 1.4 port Media-card reader One SD-card slot Power-adapter port ● One 4.50 mm x 2.90 mm DC-...

Table 8. Wireless module specifications (continued) Description Option one Option two NOTE: The version of the Bluetooth wireless card may vary depending on the operating system that is installed on your computer. Audio The following table lists the audio specifications of your Inspiron 16 5635. Tab...

Table 10. Storage specifications (continued) Storage type Interface type Capacity M.2 2280 solid-state drive PCIe Gen4.0x4 NVMe, up to 64 Gbps Up to 2 TB M.2 2280 solid-state drive PCIe Gen3.0x4 NVMe QLC, up to 32Gbps Up to 1 TB Media-card reader The following table lists the media cards supported b...

Table 14. List of keyboard shortcuts (continued) Function key Behavior fn + right arrow End Camera The following table lists the camera specifications of your Inspiron 16 5635. Table 15. Camera specifications Description Values Number of cameras One Camera type RGB FHD Camera Camera location Front c...

Table 17. Power adapter specifications (continued) Description Values Connector dimensions: External diameter 4.50 mm Internal diameter 2.90 mm Input voltage 100 VAC–240 VAC Input frequency 50 Hz–60 Hz Input current (maximum) 1.60 A/1.70 A Output current (continuous) 3.34 A Rated output voltage 19.5...

Table 18. Battery specifications (continued) Description Values application. For more information on the Dell PowerManager see, Me and My Dell on www.dell.com . Coin-cell battery CR2032 CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device ...

Table 19. Display specifications (continued) Description Option one Option two Option three Option four Vertical view angle ● +/- 85 degrees,typical ● +/- 80 degrees,minimum ● +/- 85 degrees,typical ● +/- 80 degrees,minimum ● +/- 85 degrees,typical ● +/- 80 degrees,minimum ● +/- 85 degrees,typical ●...

GPU—Discrete The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Inspiron 16 5635. Table 22. GPU—Discrete Controller Memory size Memory type No discrete graphics N/A N/A Multiple display support matrix The following table lists the multiple d...

Blue light is a color in the light spectrum which has a short wavelength and high energy. Chronic exposure to blue light,particularly from digital sources, may disrupt sleep patterns and cause long-term effects such as eye strain, eye fatigue, ordamage to the eyes. ComfortView mode can be enabled an...

Working inside your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unlessotherwise noted, each procedure included in this document assumes that you have read the safety information that shippedwith y...

5. Remove any media card and optical disk from your computer, if applicable.6. Enter the service mode, if you are able to power on your computer. Service Mode Service Mode is used to cut-off power, without disconnecting battery cable from system board prior conducting repairs inthe computer. CAUTION...

Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher thanin previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic...

● ESD Packaging – All ESD-sensitive devices must be shipped and received in static-safe packaging. Metal, static-shielded bags are preferred. However, you should always return the damaged part using the same ESD bag and packaging that thenew part arrived in. The ESD bag should be folded over and tap...

● Phillips screwdriver #0 ● Phillips screwdriver #1 ● Torx #5 (T5) screwdriver ● Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct num...

Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this ...

Steps 1. Remove the seven screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly.2. Loosen the two captive screws that secure the base cover to the palm-rest and keyboard assembly.3. Using a plastic scribe, pry the base cover from the top left and continue to work on the sid...

Steps 1. Ensure the battery cable has been connected to the system board.2. Place and snap the base cover into place on the palm-rest and keyboard assembly.3. Tighten the two captive screws on the base cover.4. Replace the seven screws (M2x4) to secure the base cover to the palm-rest and keyboard as...

Steps 1. Remove the screw (M2x3) that secures the wireless-card bracket to the system board.2. Lift the wireless-card bracket off the wireless card.3. Disconnect the antenna cables from the wireless card.4. Slide and remove the wireless card from the wireless-card slot. Installing the wireless card ...

Steps 1. Remove the M2x3 screw that secures the M.2 2230 solid-state drive with bracket from the solid-state drive slot.2. Slide the M.2 2230 solid-state drive with bracket from the peg and lift it from the system board.3. Remove the M2x1.8 screw that secures the M.2 2230 solid-state drive to the M....

About this task NOTE: Before removing the base cover, ensure that there is no SD card installed in the SD card slot on your computer. The following image(s) indicate the location of the M.2 2280 solid-state drive and provides a visual representation of theremoval procedure. Steps 1. Remove the screw...

Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the solid-state drive slot.2. Gently slide the M.2 2280 solid-state drive into the solid-state drive slot.3. Replace the screw (M2x3) to secure the M.2 2280 solid-state drive to the system board. Next steps 1. Install the bas...

Steps 1. Disconnect the fan cable from the system board.2. Remove the three screws (M2x3) that secure the left fan to the palm-rest and keyboard assembly.3. Lift the fan off the palm-rest and keyboard assembly. Installing the fan Prerequisites If you are replacing a component, remove the existing co...

Removing and installing Field Replaceable Units (FRUs) The replaceable components in this chapter are Field Replaceable Units (FRUs). CAUTION: The information in this section is intended for authorized service technicians only. CAUTION: To avoid any potential damage to the component or loss of data,...

1. Follow the procedure in Before working inside your computer . About this task NOTE: Before removing the base cover, ensure that there is no SD card installed in the SD card slot on your computer. The following image(s) indicate the location of the battery and provides a visual representation of t...

Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly.2. Replace the five screws (M2x4) to secure the battery to the palm-rest and keyboard assembly.3. Route the battery cable through the tabs and reconnect it to the system board.4. Adhere the tape...

Steps 1. In reverse sequential order (4>3>2>1), loosen the four captive screws that secure the heat sink to the system board.2. Lift the heat sink off the system board. Installing the heat sink Prerequisites If you are replacing a component, remove the existing component before performing t...

Steps 1. Align the captive screws on the heat sink to the screw holes on the system board.2. In sequential order (1>2>3>4), tighten the four captive screws to secure the heat sink to the system board. Next steps 1. Install the base cover . 2. Follow the procedure in After working inside you...

5. Lift the speakers along with their cables off the palm-rest and keyboard assembly. Installing the speakers Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing ...

Steps 1. Using the alignment posts, place the speakers on the palm-rest and keyboard assembly.2. Ensure that the alignment posts are routed through the rubber grommets on the speaker. Note 3. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly.4. Adhere the tape...

Steps 1. Disconnect the coin-cell battery cable from the system board.2. Lift and remove the coin-cell battery off the system board. Installing the coin-cell battery Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a com...

Steps 1. Adhere the coin-cell battery to the system board.2. Connect the coin-cell battery cable to the system board. Next steps 1. Install the base cover . 2. Follow the procedure in After working inside your computer . I/O board Removing the I/O board Prerequisites CAUTION: The information in this...

Steps 1. Remove the two screws (M2.5x5) that secure the left display hinge to the system board.2. Open the left display hinge at an angle of 90 degrees.3. Peel the tape that secures the I/O-board cable connector to the I/O board.4. Open the latch and disconnect the I/O-board cable cable from the I/O...

Steps 1. Align the screw holes on the I/O board with the screw holes on the system board and palm-rest and keyboard assembly.2. Align the ports on the I/O board with the slots on the palm-rest and keyboard assembly. Note 3. Place the I/O board on the palm-rest and keyboard assembly.4. Replace the M2...

Installing the power button with fingerprint reader Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation process. About this task The following im...

7. Close the left display hinge and align the screw holes on the left display hinge with the screw holes on the palm-rest and keyboard assembly. 8. Replace the two screws (M2.5x5) to secure the left display hinge to the palm-rest and keyboard assembly. Next steps 1. Install the base cover . 2. Follo...

Installing the power button Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the loca...

Power-adapter port Removing the power-adapter port Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. 1. Follow the procedure in Before working inside your computer . 2. Remove the base cover . About this task NOTE: Before removing the base co...

About this task The following image(s) indicate the location of the power-adapter port and provides a visual representation of the installationprocedure. Steps 1. Place the power-adapter port into the slot on the palm-rest and keyboard assembly.2. Connect the power-adapter port cable to the system b...

Steps 1. Peel the tape that secures the display-cable connector latch to the system board.2. Open the latch and disconnect the display cable from the system board.3. Remove the two screws (M2.5x5) that secure the left display hinge to the system board.4. Open the left display hinge at an angle of 90...

System board Removing the system board Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. 1. Follow the procedure in Before working inside your computer . 2. Remove the base cover . 3. Remove the heat sink . 4. Remove the M.2 2230 solid-state ...

Steps 1. Remove the three screws (M2.5x5) that secure the right display hinge to the system board.2. Open the right display hinge at an angle of 90 degrees.3. Remove the two screws (M2x4) that secure the USB-C bracket to the system board.4. Lift the USB-C bracket off the system board.5. Peel the tap...

Next steps 1. Install the wireless card . 2. Install the M.2 2230 solid-state drive or M.2 2280 solid-state drive , whichever applicable. 3. Install the heat sink . 4. Install the base cover . 5. Follow the procedure in After working inside your computer . Touchpad Removing the touchpad Prerequisite...

Installing the touchpad Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location...

1. Follow the procedure in Before working inside your computer . 2. Remove the base cover . 3. Remove the fan . 4. Remove the wireless card . 5. Remove the M.2 2230 solid-state drive or M.2 2280 solid-state drive , whichever applicable. 6. Remove the battery . 7. Remove the speakers . 8. Remove the ...

Software This chapter details the supported operating systems along with instructions on how to install the drivers. Operating system Your Inspiron 16 5635 supports the following operating systems: ● Windows 11 Pro, 64-bit ● Windows 11 Pro National Education, 64-bit ● Windows 11 Home, 64-bit ● Windo...

BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Be...

The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu optionsare: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ● SATA Hard Drive (if available) ● Diag...

Table 33. System setup options—Update,Recovery menu (continued) Update,Recovery Default: 2. Table 34. System setup options—System Management menu System Management Service Tag Displays the Service Tag of the computer. Asset Tag Creates a system Asset Tag that can be used by an IT administrator touni...

3. Click Drivers & Downloads . Expand Find drivers . 4. Select the operating system installed on your computer.5. In the Category drop-down list, select BIOS . 6. Select the latest version of BIOS, and click Download to download the BIOS file for your computer. 7. After the download is complete,...

3. Click Flash from file . 4. Select external USB device.5. Select the file and double-click the flash target file, and then click Submit . 6. Click Update BIOS . The computer restarts to flash the BIOS. 7. The computer will restart after the BIOS update is completed. System and setup password Table...

Deleting or changing an existing system setup password Prerequisites Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password St...

Dell SupportAssist Pre-boot System PerformanceCheck diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The DellSupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by th...

Table 38. LED error codes Blinking Pattern Possible Problem Amber White 2 1 CPU Failure 2 8 LCD Power Rail Failure 1 1 TPM Detection Failure 2 4 Memory/RAM failure 4. If there is no failure with the system board, the LCD will cycle through the solid color screens described in the LCD-BIST section fo...

System-diagnostic lights This section lists the system-diagnostic lights of your Inspiron 16 5635. Table 39. System-diagnostic lights Blinking pattern Problem description Amber White 1 1 TPM detection failure 1 2 Unrecoverable SPI flash failure 1 3 Short in hinge cable tripped OCP1 1 4 Short in hing...

You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into theirprimary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide a...

Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 40. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app Tips Contact ...