Page 3 - Contents
3 Contents Contents Before You Use Your Dell Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Definitions of Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Important Note ....
Page 15 - Before You Use Your Dell Machine; Definitions of Notes; WARNING; Important Note
15 Before You Use Your Dell Machine Before You Use Your Dell Machine • Definitions of Notes• Important Note Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result ...
Page 19 - Introduction to Your Dell Machine; Front View and Back View
19 Introduction to Your Dell Machine Introduction to Your Dell Machine • Front View and Back View• Control Panel Overview• Status Messages• Dell Printer Hub (Windows ® Only) Front View and Back View 1. Control panel 2. Manual feed paper guide 3. Manual feed slot 4. Manual feed slot cover 5. Paper tr...
Page 20 - Control Panel Overview; Network Button
20 Introduction to Your Dell Machine Control Panel Overview 1. LCD (Liquid Crystal Display) Displays messages to help you set up and use your machine.A four-level indicator shows the wireless signal strength if you are using a wireless connection. 2. Power On/Off Button • Turn on the machine by pres...
Page 21 - Status Messages; Dell Printer Hub (Windows
21 Introduction to Your Dell Machine 5. X (Cancel) Button • Press to clear certain error messages. To clear all other errors, follow the control panel instructions. • Press to print any data remaining in the machine's memory. • Press and hold X (Cancel) for about two seconds to cancel a print job. S...
Page 25 - Paper Handling; Load and Print using the Paper Tray; Pull the paper tray completely out of the machine.
25 Paper Handling Paper Handling • Load and Print using the Paper Tray• Load and Print Paper in the Manual Feed Slot• Set the Check Size Your Dell machine's Check Size setting causes the machine to display a message when you remove the paper tray from the machine, asking if you changed the paper siz...
Page 26 - Fan the stack of paper well.
26 Paper Handling NOTE: For Legal or Folio size paper, press the release but ton (1) in the bot tom of the paper tray and then pull out the back of the paper tray . (Legal and Folio size paper are not available in some regions .) 3. Fan the stack of paper well. 4. Load paper with the printing surfac...
Page 27 - Slowly push the paper tray completely into the machine.
27 Paper Handling 6. Slowly push the paper tray completely into the machine. 7. Lift the flap to prevent paper from sliding off the output tray. 8. Send your print job to the machine. NOTE: Change your print preferences in the Print dialog box before sending the print job from your computer .
Page 28 - Load and Print Paper in the Manual Feed Slot; Open the manual feed slot cover.
28 Paper Handling Load and Print Paper in the Manual Feed Slot • Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot• Load and Print on Thick Paper and Labels in the Manual Feed Slot• Load and Print on Envelopes in the Manual Feed Slot• Printing Problems• Er...
Page 29 - Send your print job to the machine.
29 Paper Handling 3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using. 4. Using both hands, put one full sheet of paper in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go. NOTE:...
Page 30 - Load and Print on Thick Paper and Labels in the Manual Feed Slot; On the front of the machine, open the manual feed slot cover.
30 Paper Handling Load and Print on Thick Paper and Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the paper size setting in the machine or on your computer at the same time. 1. Open the machine's back cover (the face-up output tray). NOTE: The machi...
Page 31 - Load and Print on Envelopes in the Manual Feed Slot
31 Paper Handling NOTE: Load paper into the manual feed slot with the printing surface facing up . NOTE: Pull the paper out completely if you must reload the paper into the manual feed slot . NOTE: Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam . N...
Page 33 - Set the Check Size; OK; OK
33 Paper Handling NOTE: Load the envelope into the manual feed slot with the printing surface facing up . NOTE: Pull the envelope out completely when you reload the envelope into the manual feed slot . NOTE: Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam...
Page 34 - Unprintable Area; Using Special Paper; Types of paper to avoid
34 Paper Handling Unprintable Area The figures below show maximum unprintable areas from the edges of the most commonly-used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using. NOTE: Do not at tempt to print into these areas; your output w...
Page 39 - Before Printing; Print Profiles
39 Print Print • Before Printing• Print from Your Computer (Windows ® ) • Print from Your Computer (Macintosh)• Adjust Print Settings from the Machine's Control Panel Before Printing Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver.• ...
Page 40 - Print a Document (Windows
40 Print You can choose the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document. • Change the Print Settings (Windows ® ) The Print Settings selection lets you choose the print resolution. As print quality and speed ar...
Page 41 - Print Preview (Windows; Change the Paper Size (Windows; Create a Custom Paper Size (Windows
41 Print Print Preview (Windows ® ) 1. Select the print command in your application. 2. Select Dell Printer E310dw , and then click the printing properties or preferences button. The printer driver window appears. 3. Select the Print Preview check box. 4. Change other printer settings if needed. 5. ...
Page 43 - Print Multiple Copies of the Same Document (Windows
43 Print Print Multiple Copies of the Same Document (Windows ® ) 1. Select the print command in your application. 2. Select Dell Printer E310dw , and then click the printing properties or preferences button. The printer driver window appears. 3. Type the number of copies (1-999) you want in the Copi...
Page 44 - Change the Resolution (Windows; Resolution; Change the Print Settings (Windows; Print Settings; Manual
44 Print Change the Resolution (Windows ® ) You can choose the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document. 1. Select the print command in your application. 2. Select Dell Printer E310dw , and then click the pr...
Page 45 - Improve Gray Printing (Windows
45 Print 5. Click OK . 6. Complete your print operation. Improve Gray Printing (Windows ® ) You can improve the image quality of a shaded area. 1. Select the print command in your application. 2. Select Dell Printer E310dw , and then click the printing properties or preferences button. The printer d...
Page 46 - Improve Pattern Printing (Windows
46 Print 5. Click OK to return to the printer driver window. 6. Click OK . 7. Complete your print operation. Improve Pattern Printing (Windows ® ) You can improve the pattern printing if printed fills and patterns are different from the fills and patterns you see on your computer screen. 1. Select t...
Page 47 - Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows
47 Print Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows ® ) 1. Select the print command in your application. 2. Select Dell Printer E310dw , and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Portrait or Landscape opti...
Page 48 - Multiple Page; Print on Both Sides of the Paper (Windows
48 Print 2. Select Dell Printer E310dw , and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Multiple Page drop-down list, and then select the 1 in 2x2 Pages , 1 in 3x3 Pages , 1 in 4x4 Pages , or 1 in 5x5 Pages option. 4. Select the Print cu...
Page 49 - Click the
49 Print Option Description 2-sided (available only for certain models) Automatically prints on both sides of the paper. 2-sided (Manual) The machine prints all the even-numbered pages on one side of the paper first. Then, the printer driver instructs you (with a pop-up message) to reinsert the pape...
Page 50 - Select the
50 Print Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 7. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters. 8. Change other printer settings if needed. 9. Click OK...
Page 51 - Print as a Booklet (Windows
51 Print • For automatic 2-sided printing, click OK again, and then complete your print operation. • For manual 2-sided printing, click OK again and follow the screen instructions. If the paper is not feeding correctly, it may be curled. Remove the paper, straighten it, and put it back in the paper ...
Page 53 - Change the Paper Source (Windows
53 Print Bottom Binding 7. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Once Every page will be printed in booklet format (four pages to every piece of paper, two pages per side). Fold your printout in the middle to create the booklet. Divide into ...
Page 54 - Click; Advanced Printing Methods (Windows
54 Print Option Description Auto Select The machine will automatically select the tray to use if the paper type and paper size configured on the machine match the printer driver settings. The paper size and paper type for each tray must be configured correctly on the machine. Tray1 The machine will ...
Page 55 - Print in Toner Save Mode (Windows
55 Print Print in Toner Save Mode (Windows ® ) This feature conserves your toner by using less toner to print documents; print appears lighter, but is still readable. NOTE: We do not recommend using this mode for printing photo or grayscale images . 1. Select the print command in your application. 2...
Page 56 - Reverse Print (Windows
56 Print field. 5. Change other printer settings if needed. 6. Click OK . 7. Complete your print operation. Reverse Print (Windows ® ) This setting rotates the printed image 180 degrees. 1. Select the print command in your application. 2. Select Dell Printer E310dw , and then click the printing prop...
Page 58 - Use a Macro from Your Computer (Windows; Adjust the Print Density (Windows
58 Print • Select the Login User Name option to print your computer login user name. • Select the Custom option to print the text you enter in the Custom field. 6. Click OK to return to the printer driver window. 7. Change other printer settings if needed. 8. Click OK . 9. Complete your print operat...
Page 59 - Reduce Paper Curl (Windows
59 Print The printer driver window appears. 3. Click the Advanced tab. 4. Click the Other Print Options button. 5. Select Density Adjustment . 6. Clear the Printer Default check box. 7. To increase or decrease the print density, move the slide bar to the right or left. 8. Click OK to return to the p...
Page 60 - Improve Toner Fixing (Windows
60 Print Improve Toner Fixing (Windows ® ) NOTE: This set ting increases the temperature of the machine's fusing process, which improves toner's ability to stick to paper . 1. Select the print command in your application. 2. Select Dell Printer E310dw , and then click the printing properties or pref...
Page 61 - Print Text in Black (Windows; Save an Archive File of the Print Data (Windows
61 Print 5. Select the Skip Blank Page option from the Printer Function list. 6. Select the Skip Blank Page check box. 7. Click OK to return to the printer driver window. 8. Click OK . 9. Complete your print operation. Print Text in Black (Windows ® ) Use this option when you want to print color tex...
Page 62 - Select a Print Profile (Windows; Add a Print Profile
62 Print Select a Print Profile (Windows ® ) Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Dell Printer E310dw , and then click the printing properties or preferences button. The pri...
Page 63 - Change the Default Print Settings (Windows
63 Print 7. Click Yes . 8. Click Close . Change the Default Print Settings (Windows ® ) When you change print settings from within a program, the changes apply only to the items you are printing in that program, at that time. To select print settings to use for all of your Windows ® programs, all th...
Page 65 - File; Show Details
65 Print • Reduce or Enlarge Document Layout (Macintosh) You can reduce or enlarge the layout of a document by scaling it to a percentage of the document's original size. • Change the Paper Source (Macintosh) Select a paper source setting that matches your print conditions or purpose. • Change the G...
Page 66 - Print Multiple Copies of the Same Document (Macintosh); Print on Both Sides of the Paper (Macintosh)
66 Print Print Multiple Copies of the Same Document (Macintosh) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details but ton . 3. Type the number of copies you want in the ...
Page 71 - Reduce or Enlarge Document Layout (Macintosh)
71 Print Env. Thick Select this option if the toner does not correctly stick to the envelope when the Envelopes option is selected. Env. Thin Select this option if the envelope is crumpled when the Envelopes option is selected. Recycled Paper Recycled paper Label Label 5. Change other printer settin...
Page 74 - Monitor the Status of the Machine from Your Computer (Macintosh)
74 Print 3. Click the application pop-up menu, and then select Print Settings. The Print Settings options appear. 4. Click the Advanced print settings list. 5. Select the Improve Print Output option. 6. Select Improve Toner Fixing. 7. Click Print . Adjust the Print Density (Macintosh) You can increa...
Page 75 - Adjust Print Settings from the Machine's Control Panel; Cancel a Print Job
75 Print 1. Click the System Preferences menu, select Print & Scan or Printers & Scanners , and then select your machine. 2. Click the Options & Supplies button. 3. Click the Utility tab, and then click the Open Printer Utility button. Status Monitor starts. Updating the machine's status...
Page 76 - Auto Continue; Print the Internal Font List; Test Print
76 Print 3. Press p or q to display the Off , On(Long Bind) , or On(Short Bind) option, and then press OK . Auto Continue This setting enables the machine to automatically clear a paper size error and use any compatible paper from other paper trays to complete the print job. 1. Press p or q to displ...
Page 79 - Network; Get Started; Supported Basic Network Features
79 Network Network • Get Started We recommend setting up and connecting to your network using the Dell installation CD-ROM. This guide provides more information on network connection types, introduces various methods to manage your network and explains some useful network features of your Dell machi...
Page 80 - Select Your Network Connection Type; Wired Network Connection Examples
80 Network Operating Systems Windows Vista ® Windows ® 7 Windows ® 8 Windows Server ® 2003/2008/2012 /2012 R2 OS X v10.8.xOS X v10.9.xOS X v10.10.x Printing Yes Yes Yes Web Based Management Yes Yes Yes Status Monitor Yes Vertical Pairing (Windows ® 7 and Windows ® 8 only) Yes Select Your Network Con...
Page 81 - Router; Network Shared Printing
81 Network 1. Router 2. Network Machine (your machine) NOTE: In a smaller network of two or three computers, we recommend the Peer-to-Peer printing method, as it is easier to configure than the Network Shared printing method . NOTE: Each computer must use the TCP/IP protocol . NOTE: The Dell machine...
Page 82 - Client Computer; Wireless Network Connection Examples
82 Network 1. Client Computer 2. Centrally controlled computer, also known as the "Server" or "Print Server" 3. Ethernet Cable or USB 4. Network Machine (your machine) NOTE: In a larger network, we recommend a Network Shared Printing environment . NOTE: The "Server" or the ...
Page 83 - Wireless LAN Access Point/Router
83 Network • Wi-Fi Direct Connected to a Computer with a Wireless LAN Access Point Router in the Network (Infrastructure Mode) This type of network has a wireless LAN central access point/router at the heart of the network. The access point can also act as a bridge or a gateway to a wired network. W...
Page 84 - Wireless Computer; Learn to Use Network Management Utilities; Learn about Network Management Utilities; What is Web Based Management?
84 Network 1. Wireless Network Machine (your machine) 2. Wireless Computer We cannot guarantee secure wireless network connections with Windows Server ® products in Ad-Hoc mode. Learn to Use Network Management Utilities Configure and change your Dell machine's network settings using a management uti...
Page 85 - Access Network Management Software and Utilities; Access Web Based Management; Status Monitor; Set a Logon Password for Web Based Management; Start your web browser.
85 Network Access Network Management Software and Utilities Before using your Dell machine in a network environment, you must install the Dell software and configure the appropriate TCP/IP network settings on the machine itself.If you do not want to or are unable to use the Dell installer, see Relat...
Page 86 - Locate the Machine's Network Settings; Locate Network Settings When Using the Dell Control Panel; Locate Network Settings When Using Web Based Management
86 Network The NetBIOS name can be found in the Network Configuration Report . NOTE: For Macintosh, access Web Based Management by clicking the machine's icon on the Status Monitor screen . 3. No password is required by default. Type a password if you have set one, and then click . 4. Click Administ...
Page 87 - Before Configuring Your Dell Machine for a Wireless Network
87 Network The NetBIOS name can be found in the Network Configuration Report . NOTE: For Macintosh, access Web Based Management by clicking the machine's icon on the Status Monitor screen . 3. No password is required by default. Type a password if you have set one, and then click . You can change th...
Page 89 - Protected Setup; Type A
89 Network Protected Setup ™ (WPS) If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN) Method to configure your wireless network settings.The PIN Method is one of the connection methods developed by the Wi-Fi Alliance ® . By submitting a PIN cr...
Page 96 - Print from Your Mobile Device Using Wi-Fi Direct
96 Network then press OK . If you selected the WEP option for Encryption Type, enter the WEP key, and then press OK . • If you selected the Shared Key option, enter the WEP key, and then press OK . • If you selected the WPA/WPA2-PSK option, press p or q to select the Encryption Type TKIP+AES or AES ...
Page 97 - Mobile device; Mobile Printing; For Android
97 Network 1. Mobile device 2. Your Dell machine NOTE: Although the Dell machine can be used in both a wired and wireless network, only one connection method can be used at a time . However, a wireless network connection and Wi-Fi Direct connection, or a wired network connec-tion (supported models o...
Page 98 - For iOS Devices; Configure Your Wi-Fi Direct Network; Does your mobile device support Wi-Fi Direct?
98 Network For iOS Devices This printer is compatible with AirPrint. This printer is also compatible with Dell Document Hub App, available for free download from App Store.Scan the QR Code for quick access to the relevant application store. Configure Your Wi-Fi Direct Network Configure your Wi-Fi Di...
Page 99 - Configure Your Wi-Fi Direct Network Using the One-Push Method
99 Network 4. Does your mobile device support one-push configuration for Wi-Fi Protected Setup™ (WPS)? Option Description Yes See Related Information : Configure Your Wi-Fi Direct Network Using the One-Push Method and Wi-Fi Protected Setup™ (WPS) No See Related Information : Configure Your Wi-Fi Dir...
Page 100 - Configure Your Wi-Fi Direct Network Using the PIN Method
100 Network machine's LCD. Press OK on your machine. This will start the Wi-Fi Direct setup. To cancel, press Back. 8. If your mobile device connects successfully, the machine's LCD displays Connected . You have completed the Wi-Fi Direct network setup. Configure Your Wi-Fi Direct Network Using the ...
Page 101 - Configure Your Wi-Fi Direct Network Manually; Advanced Network Features; Print the Network Configuration Report
101 Network 5. Press p or q to select the PIN Code option, and then press OK . 6. When Wi-Fi Direct On? appears, press p to accept. To cancel, press q . 7. Activate your mobile device's WPS PIN configuration method (see your mobile device's user's guide for instructions) when Activate Wi-Fi Direct o...
Page 102 - Technical Information for Advanced Users; Additional Network Settings for Windows; Add a device
102 Network • IP address: 192.168.0.5 • Subnet mask: 255.255.255.0 • Node name: DELL000499 • MAC Address: 00-0c-a0-00-04-99 1. Press p or q to select the Machine Info . option, and then press OK . 2. Press p or q to select Print NetSetting . 3. Press OK . Technical Information for Advanced Users • A...
Page 103 - Before Configuring Additional Network Settings
103 Network Before Configuring Additional Network Settings Use one of the following features to configure additional network settings: • Web Services for printing (Windows Vista ® , Windows ® 7 and Windows ® 8) • Vertical Pairing (Windows ® 7 and Windows ® 8) Use Web Services to Install Drivers Used...
Page 104 - Windows; Do one of the following:
104 Network NOTE: The Web Services Name for the Dell machine is your model name and the MAC Address (Ethernet Address) of your machine (for example, Dell E310dw [X X X X X X X X X X X X] (MAC Address / Ethernet Address)) . NOTE: (Windows ® 8) Move your mouse over the machine name to display the mach...
Page 105 - and Windows
105 Network and Windows ® 8) Windows ® Vertical Pairing is a technology that allows your Vertical Pairing-supported wireless machine to connect to your Infrastructure network using the PIN Method of WPS and the Web Services feature. It enables printer driver installation from the printer icon in the...
Page 106 - Turn on your machine.; Available Services; Other Ways to Configure the IP Address
106 Network the printer driver using this feature. Your machine also supports the Persistent Group feature of Vertical Pairing for Windows ® 8.1. • If you have disabled your machine's Web Services feature, you must re-enable it by selecting the Web Services check box, and clicking Submit. The defaul...
Page 107 - Configure the IP Address Using DHCP; Static; Configure the IP Address Using BOOTP; Configure the IP Address Using RARP
107 Network Configure the IP Address Using DHCP The Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address allocation. If you have a DHCP server on your network, the print server obtains its IP address from the DHCP server automatically and registers its nam...
Page 108 - Configure the IP Address Using APIPA
108 Network where the first entry is the MAC Address (Ethernet Address) of the print server and the second entry is the name of the print server. (The name must be the same as the one you put in the /etc/hosts file.) If the RARP daemon is not already running, start it (depending on the system, the c...
Page 109 - Reset the Network Settings to the Factory Settings; Print the WLAN Report; Wireless LAN Report Error Codes
109 Network any one of these IP address allocation systems, so you will not need to use the ARP command . The ARP command works only once . For security reasons, when you have successfully configured the IP address of a Dell print server using the ARP command, you cannot use the ARP command again to...
Page 111 - Network Menu on the Dell Control Panel
111 Network Network Menu on the Dell Control Panel The control panel's Network menu selections allow you to configure the Dell machine for your network. Note that your Dell machine includes the Web Based Management, which you can use to configure many aspects of the network. TCP/IP If you connect th...
Page 112 - APIPA; Wired Status; MAC Address
112 Network to any setting except Static. APIPA Selecting On will cause the print server to automatically allocate a link-local IP address in the range (169.254.1.0 - 169.254.254.255) when the print server cannot obtain an IP address through the Boot Method you have set. Selecting Off means the IP a...
Page 113 - Status; Set to Default
113 Network WPS w/PIN Code (Wireless Network Only) If your wireless LAN access point/router supports WPS (PIN method), you can configure your Dell machine without a computer. NOTE: WPS refers to Wi-Fi Protected Setup™ . WLAN Status (Wireless Network Only) Status This field displays the current wirel...
Page 117 - Security; Lock the Machine Settings; About Using Setting Lock; Set the Setting Lock Password
117 Security Security • Lock the Machine Settings Before turning on the machine's access lock feature, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by calling your administrator or Dell Customer Service. • Before Using Network S...
Page 118 - Turn Setting Lock On or Off; Turn Setting Lock On; Turn Setting Lock Off; Before Using Network Security Features; Security Methods for Sending Email
118 Security To enter each digit, press p or q to select a number, and then press OK . 6. When the LCD displays Verify : , re-enter the password. 7. Press OK . Turn Setting Lock On or Off • Turn Setting Lock On• Turn Setting Lock Off Turn Setting Lock On 1. Press p or q to select the General Setup o...
Page 119 - Send an Email Securely
119 Security SMTP-AUTH expands SMTP (the Internet email sending protocol) to include an authentication method that ensures that the true identity of the sender is known. Manage Your Network Machine Securely Using Web Based Management (Web Browser) To manage your network machine securely, you must us...
Page 120 - Configure Email Sending Using Web Based Management
120 Security Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address...
Page 121 - SMTP
121 Security You must configure your machine's SMTP authentication method to match the method used by email server. For details about your email server settings, contact your network administrator or Internet Service Provider (ISP). NOTE: To enable SMTP server authentication, in the Web Based Manage...
Page 125 - Troubleshooting; IMPORTANT
125 Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Dell machine. You can correct most problems yourself. IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country.U...
Page 126 - Printing Problems
126 Troubleshooting Printing Problems Difficulties Suggestions No printout Check that the correct printer driver has been installed and selected.Check to see if the Status Monitor (for Macintosh only) or the machine's control panel displays an error status.Check that the machine is online: • Windows...
Page 127 - Network Problems
127 Troubleshooting The machine prints the first couple of pages correctly, then some pages have missing text. Check the settings in your application to make sure they are set up to work with your machine.Your computer is not recognizing the full signal of the machine's input buffer. Make sure you c...
Page 128 - Where Can I Find My Dell Machine's Network Settings?
128 Troubleshooting Error Messages Your Dell machine will display an error message if an error occurs. The most common error messages are shown in the chart. Error Messages Cause Action Cannot Connect A device is already connected. Two mobile devices are already connected to the Wi-Fi Direct network...
Page 131 - My Dell Machine Cannot Print over the Network.
131 Troubleshooting My Dell Machine Cannot Print over the Network. Cause Action Interface Your security software blocks your machine's access to the network. Some security software might block access without showing a security alert dialog box even after successful installation.To allow access, see ...
Page 133 - My Security Settings are not Working Properly.; I Want to Check that My Network Devices are Working Correctly.
133 Troubleshooting My Dell Machine is not Found on the Network Even After Successful Installation. Cause Action Interface Your security software blocks your machine's access to the network. Some security software might block access without showing a security alert dialog box even after successful i...
Page 134 - Other Problems
134 Troubleshooting Check that your Dell machine, access point/router, or network hub is turned on. Check the following: • The power cord is connected correctly and the Dell machine is turned on. • The access point/router or hub is turned on and its link button is blinking. • All protective packagin...
Page 135 - Error and Maintenance Messages
135 Troubleshooting The Dell software cannot be installed. (Windows ® ) If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Dell product setup program or other program to run. (Macintosh) If you are using a fire...
Page 137 - Clear the Paper Jam; Paper is Jammed in the Paper Tray
137 Troubleshooting Toner Ended (Continue mode) It is time to replace the toner cartridge. Replace the toner cartridge with a new one. Toner Low If the LCD displays this message you can still print. The toner cartridge is near the end of its life. Order a new toner cartridge now so you have it when ...
Page 138 - Put the paper tray firmly back in the machine.; Paper is Jammed at the Back of the Machine
138 Troubleshooting 4. Make sure the paper is below the "MAX" mark. 5. Put the paper tray firmly back in the machine. Paper is Jammed at the Back of the Machine If the machine's control panel or the Status Monitor (for Macintosh only) indicates that there is a jam in the back (Rear) of the m...
Page 140 - Close the back cover until it locks in the closed position.; Paper is Jammed inside the Machine; CAUTION
140 Troubleshooting 5. Close the fusing unit cover. Make sure the black tabs at the left and right sides lock into place. 6. Close the back cover until it locks in the closed position. Paper is Jammed inside the Machine If the machine's control panel or the Status Monitor (for Macintosh only) displa...
Page 141 - Remove the toner cartridge and drum unit assembly.
141 Troubleshooting 3. Remove the toner cartridge and drum unit assembly. WARNING HOT SURFACEInternal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 4. Pull out the jammed paper slowly.
Page 142 - Close the front cover of the machine.; Paper is Jammed in the 2-sided Tray
142 Troubleshooting 5. Install the toner cartridge and drum unit assembly into the machine. 6. Close the front cover of the machine. Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor (for Macintosh only) displays there is a jam in the 2-sided paper tray, do the...
Page 143 - Pull the jammed paper out of the machine or out of the 2-sided tray.
143 Troubleshooting 4. Pull the jammed paper out of the machine or out of the 2-sided tray. 5. Remove paper that may have jammed under the machine due to static electricity. 6. If paper is not caught inside the 2-sided tray, open the back cover.
Page 144 - Improve the Print Quality
144 Troubleshooting WARNING HOT SURFACEThe machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 7. Use both hands to gently pull the jammed paper out of the back of the machine. 8. Close the back cover until it locks in the closed position. 9. Put t...
Page 150 - Machine Information; Check the Serial Number; Check the Firmware Version; Reset Functions
150 Troubleshooting Envelope creases • Make sure the two levers inside the back cover are pulled down to the envelope position when you print envelopes. After you have finished printing, reset the levers back to their original positions. Pull up the levers until they stop. • Make sure envelopes are ...
Page 151 - Factory Reset
151 Troubleshooting • Settings Reset Network Reset Use the Network Reset function to restore the print server's network settings, such as password and IP address, back to its default factory settings. • Unplug all the interface cables before you perform a Network Reset. 1. Press p or q to select the...
Page 155 - Routine Maintenance; Replace Supplies
155 Routine Maintenance Routine Maintenance • Replace Supplies You must replace supplies when the machine indicates that the life of the supply is over. • Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. • Check the Remaining Life of Parts• Pack an...
Page 157 - Learn About The Toner Cartridge; Replace the Toner Cartridge; Make sure the machine is turned on.
157 Routine Maintenance Learn About The Toner Cartridge The Standard toner cartridge can print approximately 1,200 pages *1 . The High Yield toner cartridge can print approximately 2,600 pages *1 . Actual page count will vary depending on your average type of document. When a toner cartridge is runn...
Page 158 - Unpack the new toner cartridge.
158 Routine Maintenance 3. Remove the toner cartridge and drum unit assembly from the machine. 4. Push down the lock lever and take the toner cartridge out of the drum unit. 5. Unpack the new toner cartridge. 6. Remove the protective cover.
Page 160 - Learn About The Drum Unit
160 Routine Maintenance 10. Close the front cover of the machine. NOTE: Do not turn off the machine or open the front cover until the machine returns to Ready Mode . Learn About The Drum Unit A new drum unit can print approximately 12,000 Letter or A4 size single-sided pages.Drum wear and tear occur...
Page 161 - Unpack the new drum unit.
161 Routine Maintenance 3. Remove the toner cartridge and drum unit assembly from the machine. 4. Push down the lock lever and take the toner cartridge out of the drum unit. 5. Unpack the new drum unit. 6. Put the toner cartridge firmly into the new drum unit until you hear it lock into place.
Page 163 - Clean the Machine
163 Routine Maintenance 9. Close the front cover of the machine. Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth.When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with...
Page 164 - Clean the Corona Wire; Open the front cover.
164 Routine Maintenance <Drum unit> Clean the Corona Wire If you have print quality problems or the control panel displays Drum ! status, clean the corona wire. 1. Open the front cover. 2. Remove the toner cartridge and drum unit assembly from the machine.
Page 166 - Clean the Drum Unit; Press and hold
166 Routine Maintenance Clean the Drum Unit If your printout has dots or other repeating marks at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow these steps to solve the problem: 1. Press and hold to turn off the machine. 2....
Page 168 - Clean the Paper Pick-up Rollers
168 Routine Maintenance NOTE: Make sure you put the toner cartridge in correctly or it may separate from the drum unit . 9. Install the toner cartridge and drum unit assembly back into the machine. 10. Close the front cover of the machine. 11. Press to turn on the machine. Clean the Paper Pick-up Ro...
Page 169 - Wipe the two pick-up rollers inside the machine to remove dust.
169 Routine Maintenance 3. If paper is loaded or something is stuck inside in the paper tray, remove it. 4. Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad on the paper tray to remove dust. 5. Wipe the two pick-up rollers inside the machine to remove dus...
Page 170 - Check the Remaining Life of Parts; Pack and Ship Your Dell Machine
170 Routine Maintenance Check the Remaining Life of Parts 1. Press p or q to display the Machine Info . option, and then press OK . 2. Press p or q to select the Parts Life option, and then press OK . 3. Press p or q to select the Toner Life or Drum Life option, and then press OK . Pack and Ship You...
Page 171 - Install only the drum unit back into the machine.
171 Routine Maintenance 6. Put the protective material (1) in the machine to the left as shown in the illustration. 7. Install only the drum unit back into the machine. 8. Close the front cover. 9. Put the machine into the bag it originally came in. 10. Pack the machine and the printed materials in ...
Page 172 - Close the carton and tape it shut.
172 Routine Maintenance NOTE: Put the AC power cord and printed materials in the original carton as shown in the illustration . 11. Close the carton and tape it shut.
Page 175 - Machine Settings; General Settings; Set Sleep Mode Countdown
175 Machine Set tings Machine Settings • General Settings• Menu Table General Settings • Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode. The Sleep Mode timer is reset when the ...
Page 176 - About Deep Sleep Mode; Set Continue Mode
176 Machine Set tings Sleep Mode. Press OK . About Deep Sleep Mode If the machine is in Sleep Mode and does not receive any jobs for certain length of time, based on your model and settings, the machine will automatically enter Deep Sleep Mode. You can set the length of time before the machine enter...
Page 177 - Set Toner Save Mode; Set Quiet Mode; Menu Table; Access Menus and Change Your Machine the Settings
177 Machine Set tings Set Toner Save Mode Save toner using Toner Save Mode. When you set Toner Save to On , the print appears lighter. The default setting is Off . 1. Press p or q to select the General Setup option, and then press OK . 2. Press p or q to select the Ecology option, and then press OK ...
Page 179 - Print Menu
179 Machine Set tings Interface Select Select the interface to use.If you choose Auto, the machine automatically changes the interface to USB or Ethernet depending on which interface is receiving data. Auto IF Time You must set the time-out period for the auto interface selection. Input Buffer Incre...
Page 181 - Reset Menu
181 Machine Set tings Wi-Fi Direct Push Button - You can easily configure your Wi-Fi Direct™ network settings using the one-button push method. PIN Code - You can easily configure your Wi-Fi Direct™ network settings using WPS with a PIN code. Manual - You can manually configure your Wi-Fi Direct™ ne...
Page 185 - Specifications; General Specifications
185 Specifications Specifications • General Specifications• Print Media Specifications• Printer Specifications• Interface Specifications• Supported Protocols and Security Features• Computer Requirements Specifications General Specifications Printer Type Laser Print Method Electrophotographic Laser P...
Page 186 - Print Media Specifications
186 Specifications *2 This condition is equivalent to Network standby mode, the power consumption in this condition is that all wired network ports are connected and all wireless network ports are activated.*3 Measured according to IEC 62301 Edition 2.0.*4 Power consumption varies slightly depending...
Page 187 - Interface Specifications; Supported Protocols and Security Features; Ethernet; Computer Requirements Specifications
187 Specifications Interface Specifications USB *1 *2 Hi-Speed USB 2.0Use a USB 2.0 interface cable that is no longer than 6 feet (2 m). LAN 10BASE-T / 100BASE-TXUse a straight-through Category 5 (or greater) twisted-pair cable. Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode)IEEE 802.11g/...
Page 191 - How to Enter Text on Your Dell Machine; Back
191 How to Enter Text on Your Dell Machine How to Enter Text on Your Dell Machine • When setting certain menu selections, such as the Network Key, you will need to enter text characters.• Hold down or repeatedly press p or q to select a character from the list below: 0123456789abcdefghijklmnopqrstuv...
Page 195 - Environmental Information Notice; certified under environmental stewardship initiatives.
195 Environmental Information Notice Environmental Information Notice At Dell, we aim to make “being environmentally conscious” easier, more efficient and more cost effective for our customers. We thank you for choosing Dell printers, and here are some useful environmental information regarding this...
Page 199 - Appendix; DellTM Technical Support Policy; Online Services
199 Appendix Appendix Dell™ Technical Support PolicyWarranty and Return PolicyContacting Dell Dell™ Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating s...
Page 200 - Warranty and Return Policy; Recycling Information; Contacting Dell
200 Appendix Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, see www.dell.com/support. Recycl...
Page 201 - Additional documents for Important Information; SAFETY: Laser Printer
201 Appendix Additional documents for Important Information SAFETY: Laser Printer Internal laser radiationMax. Radiation Power: 25mWWave Length: 770 - 800 nmLaser Class: Class 3B SAFETY: General Safety • Ventilate well during extended operation or mass copying. It may affect the office air environme...
Page 202 - Additional information for installation; Printing With Mopria TM
202 Appendix Additional information for installation If user can’t install Page Manager properly, below message is shown.“The OCR software must be installed to use this feature. Before installing, ensure that your computer has access to the internet.To install, click the PageManager (OCR) button. “ ...
Page 205 - Glossary
205 Glossary Glossary This is a comprehensive list of features and terms that appear in Dell manuals. Availability of these features depends on the model you purchased. A Ad-Hoc Mode The mode of operation in a wireless network, in which all devices (machines and computers) are connected without an a...
Page 207 - Gateway
207 Glossary • TKIP Temporal Key Integrity Protocol (TKIP) provides per-packet key mixing a message integrity check and rekeying mechanism. • AES Advanced Encryption Standard (AES) provides stronger data protection using a symmetric-key encryption. NOTE: IEEE 802 .11n does not support either WEP or ...
Page 212 - WINS; WINS Server; WLAN Report
212 Glossary the data is transmitted and received with a secure key. Wi-Fi Direct Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance ® . WINS Windows ® Internet Name Service (WINS) is an information-providing service for NetBIOS name resolution. It consolidates...
Page 213 - INDEX
213 INDE X INDEX A About Using Setting Lock 117Advanced Network Features 101Advanced Printing Methods 54APIPA 108ARP 108Auto Continue 76 B Basic Printing Methods 39Before Printing 39Before You Use Your Dell Machine 15BOOTP 107 C Cancel a Print Job 75Change 2-Sided Print Settings 75Change the Default...