Page 2 - Abbreviations and Acronyms
Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property dama...
Page 3 - Contents; Setting Up
C o n t e n t s 3 Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 9 When Using Your Computer . . . . . . . . . . . . . . . . . . . 9 When Working Inside Your Computer . . . . . . . . . . . . . . 11 Protecting Against Electrostatic Discharge . . . . . . . . . . . 13 Ergon...
Page 5 - Adding Parts
C o n t e n t s 5 Internet Connection Problems . . . . . . . . . . . . . . . . . . . 43 If you have a problem with your Internet connection . . . . . . . 43 E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Resolving Other Technical Problems . . . . . . . . . . . . . . . . 45 Re...
Page 6 - Appendix
6 C o n t e n t s Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Replacing the Computer Cover . . . . . . . . . . . . . . . . . . 80 4 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Standard Settings . . . . . . . . . . . . . . . . . . . . . . ...
Page 7 - Index
C o n t e n t s 7 Three-Year Limited Warranty (Canada Only) . . . . . . . . . 129 "Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . 133 One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . 134 Index . . . . . . . . . . . . . ....
Page 9 - Safety Instructions; When Using Your Computer
S a f e t y I n s t r u c t i o n s 9 Safety Instructions Use the following safety guidelines to help protect your computer from potential damage and to ensure your own personal safety. When Using Your Computer As you use your computer, observe the following safe-handling guidelines. CAUTION: Do not...
Page 11 - When Working Inside Your Computer
S a f e t y I n s t r u c t i o n s 11 • To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). • Be sure nothing rests on your computer’s cables and that the cables are not lo...
Page 13 - Protecting Against Electrostatic Discharge; Ergonomic Computing Habits
S a f e t y I n s t r u c t i o n s 13 Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as the mic...
Page 14 - Battery Disposal
14 S a f e t y I n s t r u c t i o n s www .dell.com | support.dell.com Battery Disposal Your computer uses a lithium coin-cell battery. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, see p...
Page 15 - S e t t i n g U p; Setting Up a Home and Office Network
1 S E C T I O N 1 S e t t i n g U p Connecting a PrinterTransferring Information to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only) Turning Off the Computer
Page 16 - Connecting a Printer; Parallel Printer
16 S e t t i n g U p www .dell.com | support.dell.com Connecting a Printer See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging• Installing the toner or ink cartridge• Loading paper Then follow the instructions that came with ...
Page 17 - Turn on the printer and then turn on the computer. If the Add New; USB Printer
S e t t i n g U p 17 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see "Installing the Printer Driver" on page 18). USB Printer Follow the instructions that came with the USB printe...
Page 18 - Installing the Printer Driver
18 S e t t i n g U p www .dell.com | support.dell.com HINT: Your computer has four USB connectors on the back panel (see page 58). Installing the Printer Driver Follow the instructions that came with the printer to install printer drivers. If no information was provided with the printer, then refer ...
Page 19 - Transferring Information to a New; On the computer running Windows XP, click the Start button, point
S e t t i n g U p 19 To check if your printer driver is installed on a computer running the Windows XP operating system, click the Start button, click Control Panel, click Printers and Other Hardware, and then click View installed printers or fax printers. If your computer runs Windows 2000, click t...
Page 20 - Accessories—> Communications, and then click Network Setup; Turning Off the Computer; Windows XP
20 S e t t i n g U p www .dell.com | support.dell.com Setting Up a Home and Office Network (Windows XP Only) Windows XP provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. HINT: Selecting ...
Page 23 - S o l v i n g P r o b l e m s
2 S E C T I O N 2 S o l v i n g P r o b l e m s Finding SolutionsAccessing Help FilesPower ProblemsStart-Up Error MessagesVideo and Monitor ProblemsSound and Speaker ProblemsPrinter ProblemsScanner ProblemsModem ProblemsMouse ProblemsKeyboard ProblemsDrive ProblemsNetwork ProblemsMicrosoft ® Windows...
Page 24 - Finding Solutions
24 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 26. See page 27. Get technical assistance from Dell. See page 92.
Page 26 - Accessing Help Files
26 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Accessing Help Files Power Problems HINT: See the Tell Me How help file for information on the standby mode. T O A C C E S S T H E Tell Me How H E L P F I L E Microsoft ® Windows ® XP 1 Click the Start button, and then click Help and ...
Page 27 - Start-Up Error Messages
S o l v i n g P r o b l e m s 27 Start-Up Error Messages C H E C K T H E P O W E R C A B L E C O N N E C T I O N — Be sure that the power cable is firmly inserted into the electrical outlet and the computer power connector. C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C ...
Page 28 - Video and Monitor Problems; If the screen is blank
28 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Video and Monitor Problems If the screen is blank HINT: See the documentation that came with your monitor for fault indications and troubleshooting procedures specific to your monitor. C H E C K T H E V I D E O C A B L E C O N N E C T...
Page 29 - If the screen is difficult to read
S o l v i n g P r o b l e m s 29 If the screen is difficult to read A D J U S T T H E C O N T R A S T A N D B R I G H T N E S S — See the documentation that came with your monitor for instructions on adjusting the contrast and brightness. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I...
Page 30 - Sound and Speaker Problems; No sound from speakers
30 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Sound and Speaker Problems HINT: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off. No sound from speake...
Page 31 - No sound from headphones
S o l v i n g P r o b l e m s 31 No sound from headphones E N A B L E D I G I T A L M O D E — In Windows XP, your speakers do not work if the CD drive is not operating in digital mode. To enable digital mode: 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Dev...
Page 32 - Printer Problems; If you cannot print to a parallel port printer
32 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Printer Problems HINT: If you need technical assistance for your printer, call the printer’s manufacturer (see the documentation that came with the printer for the correct phone number). Dell does not cover the printer’s warranty. If ...
Page 33 - If you cannot print to a USB printer
S o l v i n g P r o b l e m s 33 If you cannot print to a USB printer T E S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. R E I N S T A L L T H E P R I N T E R D R I V E R — See page 18. C H E C K F O R I N T...
Page 34 - Scanner Problems; Modem Problems
34 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Scanner Problems HINT: If you need technical assistance for your scanner, call the scanner’s manufacturer (see the documentation that came with the scanner for the correct phone number). Dell does not cover the scanner’s warranty. Mod...
Page 36 - Mouse Problems
36 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Mouse Problems I F Y O U C O N N E C T E D T H E M O U S E B E F O R E T U R N I N G O N T H E C O M P U T E R , R E C O N N E C T T H E M O U S E C A B L E 1 Press <Ctrl><Esc> to display the Start menu. 2 In Windows XP, t...
Page 37 - Keyboard Problems; If you cannot save a file to a floppy disk
S o l v i n g P r o b l e m s 37 Keyboard Problems Drive Problems If you cannot save a file to a floppy disk R E C O N N E C T T H E K E Y B O A R D C A B L E — Shut down the computer (see page 20), reconnect the keyboard cable as shown on the START HERE sheet for your computer, and then restart the...
Page 38 - If you cannot play a music CD or install a program from a CD
38 S o l v i n g P r o b l e m s www .dell.com | support.dell.com If you cannot play a music CD or install a program from a CD HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. C A N N O T S A V E F I L E S T O A F L O P P Y D ...
Page 39 - If you cannot play a DVD movie; If the CD-RW drive stops writing
S o l v i n g P r o b l e m s 39 If you cannot play a DVD movie HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives. If the CD-RW drive stops writing HINT: If you disable standby mode to write to a CD-RW drive, remember to reenable standby mode when you finish ...
Page 40 - If you have a hard drive problem; Network Problems
40 S o l v i n g P r o b l e m s www .dell.com | support.dell.com If you have a hard drive problem Network Problems R U N S C A N D I S K 1 In Windows XP click the Start button, and then click My Computer. In Windows 2000 double-click the My Computer icon on the Windows desktop. 2 Right-click on the...
Page 42 - General Program Problems; A program crashes; A solid blue screen appears
42 S o l v i n g P r o b l e m s www .dell.com | support.dell.com General Program Problems A program crashes A program stops responding A program error causes the system to lock up HINT: ScanDisk may run when you restart the computer. Follow the instructions on the screen. A solid blue screen appear...
Page 43 - A program is designed for an earlier Windows operating system; Internet Connection Problems; If you have a problem with your Internet connection
S o l v i n g P r o b l e m s 43 A program is designed for an earlier Windows operating system Internet Connection Problems If you have a problem with your Internet connection R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D Windows XP provides a Program Compatibility Wizard that conf...
Page 45 - Resolving Other Technical Problems
S o l v i n g P r o b l e m s 45 Resolving Other Technical Problems Reinstalling Drivers NOTICE: The Dell | Support website, support.dell.com, and the Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not w...
Page 46 - components in your system window.; Using the Windows XP Device Driver Rollback
46 S o l v i n g P r o b l e m s www .dell.com | support.dell.com 4 When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive. 5 At the Welcome Dell System Owner screen, click Next. HINT: The ResourceCD displays drivers only for hardware that Dell installed at the time of pu...
Page 47 - Resolving Software and Hardware
S o l v i n g P r o b l e m s 47 3 Click the Hardware tab, and then click Device Manager. 4 In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties. 5 Click the Drivers tab. 6 Click Roll Back Driver. Resolving Software and Hardware Incom...
Page 49 - Using System Restore
S o l v i n g P r o b l e m s 49 You can also use the Windows 2000 Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click Troubleshooting and Maintenance on the Contents tab, click Windows 2000 troubleshooters, and then click Hardware. In the Hardware Troubl...
Page 50 - System Tools, and then click System Restore.; Creating a Restore Point
50 S o l v i n g P r o b l e m s www .dell.com | support.dell.com System Restore is enabled on your new computer. However, if you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the S...
Page 51 - Restoring the Computer to an Earlier Operating State
S o l v i n g P r o b l e m s 51 4 Type a name for your new restore point in the Restore point description field.The present date and time are automatically added to your restore point. 5 Click Create. 6 Click OK. Restoring the Computer to an Earlier Operating State If problems occur after installin...
Page 52 - Undoing the Last System Restore; Reinstalling Windows XP
52 S o l v i n g P r o b l e m s www .dell.com | support.dell.com 6 After the computer restarts, click OK. To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration. Undoing the Last System Restore NOTICE: Before undoing the last sy...
Page 53 - Administrator Password window appears, and then click Next.
S o l v i n g P r o b l e m s 53 3 When the blue Dell logo appears, press <F12> immediately.If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the computer and try again. 4 Use the arrow keys to select the CD...
Page 55 - setup Win2000 now, press ENTER option is highlighted. Then press
S o l v i n g P r o b l e m s 55 4 Use the arrow keys to select the CD-ROM option, and then press <Enter>. 5 When the Windows 2000 Setup screen appears, ensure that the To setup Win2000 now, press ENTER option is highlighted. Then press <Enter>. 6 Read the information in the License Agre...
Page 56 - When the Completing the Windows 2000 Setup Wizard screen
56 S o l v i n g P r o b l e m s www .dell.com | support.dell.com 16 When the Completing the Windows 2000 Setup Wizard screen appears, remove the CD from the drive, and then click Finish. The computer automatically restarts.
Page 57 - A d d i n g P a r t s
3 S E C T I O N 3 A d d i n g P a r t s Front and Back View of the ComputerRemoving the Computer CoverRotating the Power SupplyLooking Inside Your ComputerAdding a 3.5-Inch DriveAdding CardsAdding MemoryReplacing the Computer Cover
Page 58 - Front and Back View of the Computer
58 A d d i n g Pa r t s www .dell.com | support.dell.com Front and Back View of the Computer CD activity light CD headphone connector CD drive eject button floppy drive light floppy drive eject button hard drive light power button CD volume control dial
Page 60 - Removing the Computer Cover
60 A d d i n g Pa r t s www .dell.com | support.dell.com Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before op...
Page 62 - Rotating the Power Supply
62 A d d i n g Pa r t s www .dell.com | support.dell.com Rotating the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before open...
Page 65 - Looking Inside Your Computer
A d d i n g Pa r t s 65 Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. release latch and padlock ring drive bay drive bay power supply AC power receptacle I/O panel hard drive
Page 66 - System Board
66 A d d i n g Pa r t s www .dell.com | support.dell.com System Board In the illustration, the text in parentheses indicates how items are identified on the system board. USB connectors (USB 01, USB 23) video connector (VID) parallel connector (PAR) serial connector (SER) PCI card connectors (PCI1, ...
Page 73 - Adding Cards
A d d i n g Pa r t s 73 14 Replace the front panel.Fit the front panel’s two retaining hooks into their corresponding slots on the computer (see page 68). Then, rotate the front panel toward the computer until the front panel latches into position. 15 Make sure that no cable connections were loosene...
Page 77 - Removing Cards
A d d i n g Pa r t s 77 Removing Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1 Shut down the computer (see...
Page 78 - Adding Memory
78 A d d i n g Pa r t s www .dell.com | support.dell.com Adding Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cove...
Page 80 - Replacing the Computer Cover
80 A d d i n g Pa r t s www .dell.com | support.dell.com HINT: The system memory value reported by the operating system is 1 or 2 MB less than the memory installed because that memory is reserved for video functions. 10 Rotate the power supply back into place (see page 64). 11 Replace the computer c...
Page 81 - A p p e n d i x
4 S E C T I O N 4 A p p e n d i x SpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support Policy (U.S. Only)Contacting DellRegulatory InformationLimited Warranties and Return Policy
Page 82 - Specifications
82 A p p e n d i x www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Celeron ® microprocessor L1 cache 32 KB (16-KB data cache; 16-KB instruction cache) L2 cache 256-KB SRAM that resides in the processor’s core. The L2 cache runs at the processor’s internal c...
Page 86 - Standard Settings
86 A p p e n d i x www .dell.com | support.dell.com Standard Settings The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, don’t change the settings for this program. Certain changes might make your computer work incorrectly. See ...
Page 88 - Clearing Forgotten Passwords
88 A p p e n d i x www .dell.com | support.dell.com Clearing Forgotten Passwords CAUTION: Before you begin this procedure, follow the safety instructions listed in "When Working Inside Your Computer" on page 11. If you forget your user or setup password, you cannot operate your computer or c...
Page 89 - Replacing the Battery
A p p e n d i x 89 10 Remove the computer cover (see page 60). 11 Reconnect the jumper plug to jumper PSWD (see page 66). 12 Replace the computer cover (see page 80), plug your computer into an electrical outlet, and turn on the computer.Turning on your computer with the PSWD jumper installed reenab...
Page 92 - Contacting Dell; Contact Numbers and Addresses
92 A p p e n d i x www .dell.com | support.dell.com Contacting Dell HINT: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following tables. If you need assistance in ...
Page 107 - Returning Items for Warranty Repair or Credit; Regulatory Information
A p p e n d i x 107 Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. 2 Include a copy of the invoice and a letter de...
Page 112 - Limited Warranties and Return Policy
112 A p p e n d i x www .dell.com | support.dell.com Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a one-year limited warranty, a two-year limited warranty, a three-year limited warranty, or a four-year limited warranty (U.S. onl...
Page 137 - I n d e x
I n d e x 137 I n d e x A audio. See sound B battery disposal, 14replacing, 89 BIOS, 86 C cards adding, 73connectors, 66removing, 77 CD drive fixing problems, 38 CD-RW drive fixing problems, 39 computer back view, 58crashes, 42error messages, 27front door, 58front view, 58internal parts, 65 computer...
