Dell 4200 - Manual

R ead This First W arnings, Cautions, and Notes Throughout this manual, there may be blocks of text printed in bold type or in italic type. These blocks are warnings, cautions, and notes, and they are used as follows: NOTE: A NOTE provides helpful information about using the computer system. A prere...

System Overview 1-1 Chapter 1 System Overview T he Dell ® PowerEdge ® 4200 system is a high-speed, high-availability, upgradable server system built around the Intel ® Pentium ® II family of microprocessors. For ease of expansion, the PowerEdge 4200 system provides both PCI expansion slots as well a...

1-2 Dell PowerEdge 4200 Systems Service Manual • Hot-pluggable SCSI backplane that supports up to six hard-disk drives • Optional, redundant hot-pluggable power supply and power-supply parallel-ing board • Redundant cooling fans • Error correction feature built into the memory controller on the syst...

1-4 Dell PowerEdge 4200 Systems Service Manual Figure 1-3. Front/Left Internal View CAUTION: To avoid possible data or file structure corruptions, thefront-panel reset button should be used only to restart your system whenthe normal shutdown and restarting procedure fails. Before using thereset butt...

1-6 Dell PowerEdge 4200 Systems Service Manual Figure 1-5. I/O Panel System Memory The PowerEdge 4200 systems have a minimum of 64 MB of 72-bit-wide, buff-ered EDO memory. The system memory capacity can be expanded to 512 MB by using combinations of 32- and 128-MB buffered, EDO DIMMs. The system boa...

System Overview 1-7 The 72-bit-wide, buffered EDO DIMMs support the ECC feature, which detects memory errors and corrects single-bit memory errors. The ECC feature pro-vides more reliable memory and less downtime, and is built into the memory controller on the system board. See “DIMMs” in Chapter 4 ...

1-8 Dell PowerEdge 4200 Systems Service Manual Controller host adapter card, the SCSI backplane board allows you to remove and insert hard-disk drives without shutting down the system. External hard-disk drives are not supported by the built-in SCSI controller. A built-in Adaptec 7860 Ultra/Narrow S...

System Overview 1-9 regardless of whether you are installing internal or external devices, use the fol-lowing guidelines: • A single SCSI device (such as the standard CD-ROM drive) is terminated. • If two or more SCSI devices are installed, connect the devices as follows: — Attach one of the devices...

1-10 Dell PowerEdge 4200 Systems Service Manual Redundant Power Supply Option Systems with the optional redundant power supply feature contain a power-supply paralleling board and a second 700-watt power supply module. In this case, the two power supply modules each provide part of the power for the...

System Overview 1-11 the connectors on the power connector panel (J11, J12, J13, J14, and J15). Fig-ures 1-6 and 1-7 show both sets of connectors. Figure 1-6. Power Supply Connectors Figure 1-7. Power Connector Panel Figures 1-8 through 1-10 show the pinouts for the five DC power connectors, J11 thr...

1-14 Dell PowerEdge 4200 Systems Service Manual DC Power Distribution (Nonredundant Systems) Figure 1-11 shows the power distribution system for the nonredundant system configuration. Figure 1-11. Power Distribution (Nonredundant System) NOTE: A server management cable (16-pin) carries the +5 VFP fr...

1-16 Dell PowerEdge 4200 Systems Service Manual Figure 1-13. DC Power Connector PWR2 and PWR3 Figure 1-14. DC Power Connector PWRSCSI (DDBP) 11 +5 VDC (red) 12 13 14 15 16 PWR2, PWR3 common (black) common (black) 1 2 3 4 5 9 10 +5 VDC (red) +5 VDC (red) 6 7 8 common (black) common (black) common (bl...

1-18 Dell PowerEdge 4200 Systems Service Manual Power-Supply Paralleling Board Figure 1-16 shows the location of the power connectors on the power-supply paralleling board used in systems with redundant power supply systems. Figure 1-16. Power-Supply Paralleling Board Connectors PWR1 PWR2 PWR3 PWRSC...

System Overview 1-19 DC Power Distribution (Redundant Systems) Figure 1-17 shows the power distribution scheme for the redundant power configuration. Figure 1-17. Power Distribution (Redundant System) power supply # 1 power supply # 2 +5 VFP PSON# –5 VDC+12 VDC–12 VDC +5 VDC +3.3 VDC +5 VFP PSON# –5...

1-20 Dell PowerEdge 4200 Systems Service Manual System Cooling The Dell PowerEdge 4200 system contains three redundant cooling fans in the left side of the chassis. Two of the fans are used to cool the system, and the remaining fan is activated only in the event of the failure of one of the two pri-...

System Overview 1-21 Main Memory The eight DIMM sockets on the system board can accommodate combinations of 32- and 128-MB DIMMs up to a total memory capacity of 512 MB. The sys-tem is shipped with high-speed (60-ns) 3.3-V EDO DIMMs installed. When reinstalling DIMMs, use the following guidelines: •...

1-22 Dell PowerEdge 4200 Systems Service Manual Interrupt Assignments Table 1-2. Jumper Descriptions Jumper Description Default Setting EISA Clear EISA Configuration Not installed (utility settings are retained at system boot) VGA Integrated video controller Installed (controller is enabled) PASSWD ...

System Overview 1-23 DMA Channel Assignments IRQ6 Generated by super I/O controller to indicate that diskette drive requires service IRQ7 Generated by super I/O controller to indicate that device con-nected to parallel port requires service IRQ8 Generated by keyboard controller for each tick of RTC ...

1-24 Dell PowerEdge 4200 Systems Service Manual T echnical Specifications Table 1-5. Technical Specifications Microprocessor Microprocessor type single or dual Intel Pentium II microprocessors Microprocessor speed 233, 266, or 300 MHz internal (66 MHz external) First-level cache 32 KB Second-level c...

1-28 Dell PowerEdge 4200 Systems Service Manual Environmental (continued) Maximum shock: Operating half-sine wave form: 50 G for 2 ms Storage half-sine wave form: 110 G for 2 ms; square wave form: 27 G for 15 ms Altitude: Operating –16 to 3048 m (–50 to 10,000 ft) Storage –16 to 10,600 m (–50 to 35,...

Basic Troubleshooting 2-1 Chapter 2 Basic Troubleshooting T his chapter describes basic troubleshooting procedures that can help you diagnose a computer system problem. These procedures can often reveal the source of a problem or indicate the correct starting point for troubleshooting the system. (A...

2-2 Dell PowerEdge 4200 Systems Service Manual E xternal Visual Inspection The external visual inspection consists of a quick inspection of the exterior of the computer, the monitor, the keyboard, any peripherals, and cables. While per-forming the visual inspection, make any necessary corrections. T...

Basic Troubleshooting 2-3 O bserving the Boot Routine After you have performed an external visual inspection as described in the pre-vious section, you should boot the system and, while the boot routine is running, observe the system for any indications of problems. NOTE: Most of the steps in this p...

2-4 Dell PowerEdge 4200 Systems Service Manual 5. Observe the monitor screen for the Dell Server Assistant logo screen. Does the logo screen appear? Yes. See “Running the System Diagnostics” found later in this chapter. No. Proceed to the next section, “Internal Visual Inspection.” I nternal Visual ...

Basic Troubleshooting 2-5 correctly. For information about these jumpers, see “System Board Jump-ers” in Chapter 1. 4. Check all cable connectors inside the computer to verify that they are firmly attached to their appropriate connectors. 5. Reinstall the computer cover. 6. Reconnect the computer an...

2-6 Dell PowerEdge 4200 Systems Service Manual G etting Help If none of the troubleshooting procedures in this chapter or the tests in the system diagnostics reveals the source of the problem or leads to the proper trou-bleshooting steps for determining the source of the problem, call Dell for techn...

Beep Codes and Error Messages 3-1 Chapter 3 Beep Codes and Error Messages T his chapter describes beep codes and system error messages that can occur during system start-up or, in the case of some failures, during normal system operation. The tables in this chapter list faults that can cause a beep ...

Beep Codes and Error Messages 3-3 S ystem Error Messages Table 3-2 lists system error messages that can appear on the monitor screen. These messages can help you find the source of a problem. Some of these error messages indicate fatal errors. When a fatal error occurs, the system cannot usu-ally be...

Removing and Replacing Parts 4-1 Chapter 4 Removing and Replacing Parts T his chapter provides procedures for removing the components, assemblies, and subassemblies in the system unit. Unless otherwise noted, each procedure assumes the following: • You have performed the steps in “Precautionary Meas...

4-2 Dell PowerEdge 4200 Systems Service Manual P recautionary Measures Before you perform any of the procedures in this chapter, take a few moments to read the following warning for your personal safety and to prevent damage to the computer system from ESD. C omputer Covers Figure 4-1. Computer Cove...

Removing and Replacing Parts 4-3 1. Turn the selected cover’s keylock on the back panel of the computer to the unlocked position (see Figure 4-2) . Figure 4-2. Keylocks on Computer ’s Back Panel 2. Loosen the three screws along the back edge of the selected cover (see Figure 4-1). 3. Slide the cover...

4-4 Dell PowerEdge 4200 Systems Service Manual F ront Bezel Figure 4-3. Front Bezel Removal 1. Remove the computer covers. 2. Release the two tabs on each side of the bezel. 3. Slide the bezel toward the front of the computer. F ront-Panel Inserts Figure 4-4. Front-Panel Insert Removal tabs (4) fron...

Removing and Replacing Parts 4-5 1. Remove the front bezel. 2. From the back of the front bezel, press against the center of the insert until the tabs come loose from the bezel. 3. Pull the insert out of the bezel. To replace a front-panel insert, position the insert over the bay opening from the in...

4-6 Dell PowerEdge 4200 Systems Service Manual Externally Accessible Drives Figure 4-6. Externally Accessible Drive Removal 1. Disconnect the DC power cable and the interface cable from the back of the drive. Be sure to record the power connector number and interface cable connector identification. ...

Removing and Replacing Parts 4-7 3. Remove the drive-mounting rails from the drive (see Figure 4-7). Figure 4-7. Drive-Mounting Rails Removal 4. If the drive is a SCSI drive, record the setting of the SCSI address jumpers and SCSI bus termination jumpers. Some drives use an adapter between the SCSI ...

4-8 Dell PowerEdge 4200 Systems Service Manual Hard-Disk Drives Figure 4-8. Hard-Disk Drive Carrier Removal The hard-disk drives are mounted inside a hard-disk drive carrier. The hard-disk drive carrier must be removed before a hard-disk drive can be removed. 1. If a PowerEdge Expandable RAID Contro...

Removing and Replacing Parts 4-9 Figure 4-9. Hard-Disk Drive Removal 5. Remove the four mounting screws that attach the hard-disk drive to the carrier. 6. Disconnect the hard-disk drive from the connector on the back of the carrier, and lift the drive from the carrier. After you replace the drive an...

4-10 Dell PowerEdge 4200 Systems Service Manual S CSI Backplane Board Figure 4-10. SCSI Backplane Board Removal 1. Disconnect the hard-disk drive carrier connectors from the SCSI back- plane board by sliding each carrier toward the front of the computer approximately 1 inch. 2. Disconnect all cables...

Removing and Replacing Parts 4-11 P ower Supply The computer may have one or two power supplies (second power supply slot contains a cooling fan if a power supply is not present). Figure 4-11. Power Supply Removal 1. Turn the locking switch on the power supply to the Off position (marked by a partia...

4-12 Dell PowerEdge 4200 Systems Service Manual C ooling Fan in Upper Power Supply Bay Figure 4-12. Removing Fan in the Upper Power Supply Bay 1. Remove both computer covers. See “Computer Covers” found earlier in this chapter. 2. Disconnect the cooling fan’s power cable from the fan connector on th...

Removing and Replacing Parts 4-13 4. Using a screwdriver, pry the top of the fan carrier away from the chassis. 5. Lift the fan carrier up and away from the chassis. Make sure the power cable is not caught inside the chassis. 6. Remove the fan by removing the two screws in the top corners of the fan...

4-14 Dell PowerEdge 4200 Systems Service Manual P ower-Supply Paralleling Board Figure 4-13. Power-Supply Paralleling Board Removal (Redundant Systems) 1. Disconnect the power supplies from the power supply paralleling board by sliding each power supply toward the back of the computer approxi-mately...

Removing and Replacing Parts 4-15 P ower Connector Panel Figure 4-14. Power Connector Panel Removal (Nonredundant Systems) 1. Disconnect the power supply from the power connector panel by sliding the power supply toward the back of the computer approximately 1 inch. 2. Disconnect all power connector...

4-16 Dell PowerEdge 4200 Systems Service Manual C ontrol Panel Figure 4-15. Control Panel Removal 1. Remove the screw holding the control panel to the chassis. 2. Disconnect the cable from connector BP_to_CP. 3. Disengage the panel from the four hooks holding the panel to the computer chassis, and l...

Removing and Replacing Parts 4-17 C ooling Fans Figure 4-16. Cooling Fan Removal If you are replacing the fan in the upper power supply slot, see “Cooling Fan in Upper Power Supply Bay” found earlier in this chapter. To remove one of the redundant cooling fans, follow these steps. NOTES: This proced...

4-18 Dell PowerEdge 4200 Systems Service Manual S ystem Board Figure 4-17. System Board Removal 1. If possible, enter the System Setup program and copy information from the system setup screens. 2. Disconnect all cables from their connectors at the back of the system unit. 3. Remove all expansion ca...

Removing and Replacing Parts 4-19 using the information recorded before you removed the system board. Recon-figure the expansion card(s) using the EISA Configuration Utility. S ystem Board Components The subsections that follow contain procedures for removing system board components. Refer to Figure...

4-20 Dell PowerEdge 4200 Systems Service Manual Figure 4-19. Expansion Card Connector Locations 1. Disconnect any cables connected to the expansion card. 2. Remove the retaining screw from the card-mounting bracket. 3. If the card is a full-length expansion card, unlock the locking cam on the lockin...

Removing and Replacing Parts 4-21 DIMMs Starting with the top socket (socket farthest from the microprocessor guide bracket assemblies), the DIMM sockets are labeled “DIMM_A” through “DIMM_H.” Figure 4-20. Location of DIMM Sockets 1. Push outward on the DIMM socket’s securing clips until the DIMM is...

4-22 Dell PowerEdge 4200 Systems Service Manual When installing DIMMs, follow these guidelines: • Install a DIMM in socket DIMM_A before socket DIMM_B, socket DIMM_B before socket DIMM_C, and so on. • If you install different sizes of DIMMs, install them in order of descending capacity, beginning wi...

Removing and Replacing Parts 4-23 Figure 4-23. Removing a Terminator Card Microprocessor SEC Cartridge/Heat Sink Assembly 1. Unplug the temperature sensor cable from the TEMP_n connector on the system board. 2. Slide the metal clips on the heat sink inward toward each other. NOTE: Do not remove the ...

4-24 Dell PowerEdge 4200 Systems Service Manual Figure 4-24. Microprocessor SEC Cartridge Release Latches 4. Grasp the microprocessor SEC cartridge firmly, and pull straight up on the cartridge to remove it from the guide bracket assembly. NOTE : Considerable force is required to disengage the micro...

Removing and Replacing Parts 4-25 5. Pull out the cartridge release latches until they snap into place. To install a microprocessor SEC cartridge/heat sink assembly, use the following procedure: 1. Remove the terminator card or old microprocessor SEC cartridge/heat sink assembly from the guide brack...

4-26 Dell PowerEdge 4200 Systems Service Manual Guide Bracket Assembly 1. Remove the terminator card or old microprocessor SEC cartridge/heat sink assembly from the guide bracket assembly (see “Removing the Terminator Card” or “Removing the Microprocessor SEC Cartridge/Heat Sink Assembly”). 2. Remov...

System Setup Program A-1 Appendix A System Setup Program T his appendix describes the System Setup program, which is used to set or change the system configuration information stored in NVRAM on the system board. To enter the System Setup program, press <F2> during the power-on self-test. If y...

A-2 Dell PowerEdge 4200 Systems Service Manual Key Functions Table A-1 lists the System Setup keys and their functions. Table A-1. System Setup Key Functions Key or Key Combination Function <F1> or <Alt><h> Displays the general help window <Esc> Displays the Exit menu, or the...

System Setup Program A-3 Screen Color Combinations In addition to its text, a field’s color identifies the type of information the field contains, as follows: • Black on cyan — Headers and footers, including the title box at the top of the screen and the key functions box at the bottom of the screen...

System Setup Program A-5 Boot Options Submenu Figure A-2. Boot Options Submenu Table A-3. Boot Options Submenu Categories Category Function Boot Sequence Determines the sequence in which the drives are searched to find the boot pro-gram after power-on Setup Prompt Enables or disables the “ Press <...

A-6 Dell PowerEdge 4200 Systems Service Manual Advanced Menu Figure A-3. Advanced Menu Serial Port 1: [Auto] Serial Port 2: [Auto] Parallel Port: [378, IRQ 7] Parallel Mode: [Output only] Diskette Controller: [Enabled] On-Board SCSI-A: [Enabled] On-Board SCSI-B: [Enabled] PCI Scan Sequence: [Slot de...

A-8 Dell PowerEdge 4200 Systems Service Manual Security Menu Figure A-4. Security Menu Main Advanced Security Exit Supervisor Password is Disabled User Password is Disabled Set Supervisor Password [Press Enter] Set User Password [Press Enter] Password on boot [Disabled] Diskette access [User] System...

A-10 Dell PowerEdge 4200 Systems Service Manual Exit Menu Figure A-5. Exit Menu Save Changes & Exit Exit Without Saving Changes Get Default Values Load Previous Values Save Changes Item-Specific Help BIOS Version A XX Main Advanced Security Exit Saves all changes made in the Setup program to CMO...

System Setup Program A-11 Table A-6. Exit Menu Categories Category Function Save Changes & Exit Saves the changes you have made before you exit the System Setup program. The next time you boot up, the BIOS configures your system according to the selections stored in CMOS . Exit Without Saving Ch...