Page 3 - Chapter 1; System Overview; ystem Features
System Overview 1-1 Chapter 1 System Overview T he Dell ® PowerEdge ® 4100 systems covered in this manual are high-speed, upgradable server systems, which use the Intel ® Pentium ® Pro family of microprocessors. PowerEdge 4100 systems incorporate the high-performance peripheral component interconnec...
Page 10 - Guide; Integrated Server Management; Server Management suite.
1-8 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual System Memory The PowerEdge 4100 systems have a minimum of 64 MB of 72-bit-wide, buff-ered EDO memory. The system memory capacity can be expanded to 1024 MB (1 GB) by using combinations of 32- and 128-MB buffered, EDO dual in-line memor...
Page 11 - Video Controller; tems Installation and Troubleshooting Guide; SCSI Configuration Guidelines
System Overview 1-9 Video Controller The video subsystem is built into the system board and consists of a high-speed, high-resolution, VGA-compatible video subsystem. The video controller is con-nected to the PCI local bus. The standard video subsystem contains 1 MB of DRAM memory (the video memory ...
Page 12 - SCSI ID Numbers; Installation; Device Termination
1-10 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual SCSI ID Numbers Each device attached to the 7860 Ultra/Narrow SCSI host adapter must have a unique SCSI ID number from 0 to 7. For additional SCSI addressing informa-tion, see Chapter 10, “Installing Drives in the Internal Bays,” in th...
Page 13 - ystem Unit; System Power Supply
System Overview 1-11 S ystem Unit The following subsections provide service-related information about the system unit. System Power Supply The 500-W system power supply can operate from an AC power source of 90 to 265 VAC at 50 or 60 Hz. When the power-supply paralleling board is installed, the powe...
Page 14 - Figure 1-6. Power Supply Connectors
1-12 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Pin Assignments for the DC Power Connectors (Nonredun-dant Systems) The power-supply output voltages for nonredundant systems can be measured at the connectors on the back of the power supply (P1, P2, P3, P4, and P5) or at the connecto...
Page 17 - DC Power Distribution (Nonredundant System); DDBP
System Overview 1-15 DC Power Distribution (Nonredundant System) Figures 1-11 provides information about DC power distribution for the nonredundant PowerEdge 4100 system. Figure 1-11. Power Distribution (Nonredundant System ) power supply # 1 +5 VFP PSON# –5 VDC+12 VDC–12 VDC +5 VDC +3.3 VDC +5 VFP ...
Page 18 - Figure 1-12. Power-Supply Paralleling Board Connectors
1-16 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Pin Assignments for the DC Power Connectors (Redundant Systems) The power-supply output voltages for redundant systems can be measured at the connectors on the power-supply paralleling board (PWR1, PWR2, PWR3, PWRSCSI, and PWRFD) or at...
Page 19 - Figure 1-14. DC Power Connector PWR2 and PWR3
System Overview 1-17 Figure 1-13. DC Power Connector PWR1 Figure 1-14. DC Power Connector PWR2 and PWR3 1 2 3 4 5 6 7 -12 VDC (blue) PWR_STAT_BIT (gray) -5 VDC (white) 8 9 NC_+12 sense BAT_V (gray) I 2 C_SDA (gray) I 2 C_SCL (gray) PRES_DET (gray) +5 VDC sense (red) PWR1 10 11 12 13 14 15 16 NC_NRLE...
Page 21 - Power Distribution (Redundant System
System Overview 1-19 power supply # 1 power supply # 2 +5 VFP PSON# –5 VDC+12 VDC–12 VDC +5 VDC +3.3 VDC +5 VFP PSON# –5 VDC+12 VDC–12 VDC +5 VDC +3.3 VDC +5 VFP PSON# –5 VDC+12 VDC–12 VDC +5 VDC +3.3 VDC +12 VDC+5 VDC +3.3 VDC +12 VDC+5 VDC +3.3 VDC +12 VDC+5 VDC +12 VDC+5 VDC PWR1 SCSI backplane (...
Page 22 - System Board Layout
1-20 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual System Board Layout The subsections that follow provide service-related information about the system board components. Figure 1-18. System Board Components video connector(MONITOR) parallel port connector(PARALLEL) serial port 2 connec...
Page 23 - Main Memory
System Overview 1-21 Main Memory The eight DIMM sockets on the system board can accommodate combinations of 32- and 128-MB DIMMs up to a total memory capacity of 1024 MB (1 GB). The system is shipped with high-speed (60-ns) 3.3-V EDO DIMMs installed. When reinstalling DIMMs, use the following guidel...
Page 24 - Interrupt Assignments; do not
1-22 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Interrupt Assignments Table 1-2. Jumper Descriptions Jumper Description Default Setting EISA EISA Configuration Utility Not installed (utility settings are retained at system boot) VGA Integrated video controller Installed (controller ...
Page 25 - DMA Channel Assignments
System Overview 1-23 DMA Channel Assignments IRQ10 Available for use by expansion card IRQ11 Available for use by expansion card IRQ12 Generated by keyboard controller to indicate that mouse’s output buffer is full IRQ13 Generated by math coprocessor to indicate coprocessor error IRQ14 Available for...
Page 26 - echnical Specifications; microprocessors
1-24 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual T echnical Specifications Table 1-5. Technical Specifications Microprocessor Microprocessor type . . . . . . . . single or dual Intel Pentium Pro microprocessors Microprocessor speed . . . . . . . 200 MHz internal (66 MHz external) or ...
Page 27 - Externally accessible:
System Overview 1-25 System Clocks System clock . . . . . . . . . . . . . . 60 or 66 MHz (matches external processor bus speed) Diskette/communications ports . . . . . . . . . . . . . . . . . . . . 24 MHz from the system clock Memory Architecture . . . . . . . . . . . . . . 72-bit, noninterleaved DI...
Page 28 - PWRGOOD, and miscellaneous power; User’s Guide
1-26 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual System Board Connectors (continued) POWER1 . . . . . . . . . . . . . one 18-pin connector: standby power, I 2 C, PWRGOOD, and miscellaneous power POWER2 . . . . . . . . . . . . . one 20-pin connector: +3.3 VDC, +5 VDC, or +12 VDC POWER...
Page 29 - event of a power failure); installed; square wave form: 27 G for 15 ms
System Overview 1-27 Controls and Indicators (continued) SCSI hard-disk drive activity indicator . . . . . . . . . . . . . . . . . green LED SCSI hard-disk drive fault indicator . . . . . . . . . . . . . . . . . yellow LED Power-supply 5-VDC online indicator . . . . . . . . . . . . . . . . . green L...
Page 31 - Chapter 2; Basic Troubleshooting; nitial User Contact; he or she was performing at the time the problem occurred.; Yes
Basic Troubleshooting 2-1 Chapter 2 Basic Troubleshooting T his chapter describes basic troubleshooting procedures that can help you diagnose a computer system problem. These procedures can often reveal the source of a problem or indicate the correct starting point for troubleshooting the system. (A...
Page 32 - xternal Visual Inspection; Does the inspection reveal any problems?
2-2 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual E xternal Visual Inspection The external visual inspection consists of a quick inspection of the exterior of the computer, the monitor, the keyboard, any peripherals, and cables. While per-forming the visual inspection, make any necessa...
Page 33 - bserving the Boot Routine; Alt; Do the fans run normally?; Watch the Num Lock, Caps Lock, and Scroll Lock indicators on the; Beep codes
Basic Troubleshooting 2-3 O bserving the Boot Routine After you have performed an external visual inspection as described in the pre-vious section, you should boot the system and, while the boot routine is running, observe the system for any indications of problems. NOTE: Most of the steps in this p...
Page 34 - Observe the monitor screen for the Dell Server Assistant Menu.; nternal Visual Inspection; all the AC power cables from their power sources.
2-4 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual 5. Observe the monitor screen for the Dell Server Assistant Menu. Does the menu appear? Yes. See “Running the System Diagnostics” found later in this chapter. No. Proceed to the next section, “Internal Visual Inspection.” I nternal Visu...
Page 35 - Verify that all jumpers are set correctly.; Does the problem appear to be resolved?; liminating Resource Conflicts; The system diagnostics (included on the
Basic Troubleshooting 2-5 4. Verify that all jumpers are set correctly. For information about these jumpers, see “System Board Jumpers” in Chap-ter 1. 5. Check all cable connectors inside the computer to verify that they are firmly attached to their appropriate connectors. 6. Reinstall the computer ...
Page 36 - etting Help; Installation and Troubleshooting Guide
2-6 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual If no errors are found in main memory, and the Dell Server Assistant loads, select the Run System Utilities icon. Then select the Run System Diagnostics icon by pressing <Enter>. The Diagnostics Menu appears, allowing you to choos...
Page 37 - Chapter 3; Beep Codes and Error Messages; OST Beep Codes; DRAM refresh failure
Beep Codes and Error Messages 3-1 Chapter 3 Beep Codes and Error Messages T his chapter describes beep codes and system error messages that can occur during system start-up or, in the case of some failures, during normal system operation. The tables in this chapter list faults that can cause a beep ...
Page 39 - ystem Error Messages
Beep Codes and Error Messages 3-3 S ystem Error Messages Table 3-2 lists system error messages that can appear on the monitor screen. These messages can help you find the source of a problem. Some of these error messages indicate fatal errors. When a fatal error occurs, the system cannot usu-ally be...
Page 43 - Chapter 4; Removing and Replacing Parts; ecommended Tools
Removing and Replacing Parts 4-1 Chapter 4 Removing and Replacing Parts T his chapter provides procedures for removing the components, assemblies, and subassemblies in the system unit. Unless otherwise noted, each procedure assumes the following: • You have performed the steps in “Precautionary Meas...
Page 45 - To remove a computer cover, follow these steps:; Turn the cover’s keylocks on the back panel of the computer to the; Figure 4-2. Keylocks on Computer’s Back Panel; Loosen the three screws along the back edge of the cover (see
Removing and Replacing Parts 4-3 To remove a computer cover, follow these steps: 1. Turn the cover’s keylocks on the back panel of the computer to the unlocked position (see Figure 4-2) . Figure 4-2. Keylocks on Computer’s Back Panel 2. Loosen the three screws along the back edge of the cover (see F...
Page 46 - ront Bezel; To remove the front bezel, follow these steps:; Release the two tabs on each side of the bezel.
4-4 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual F ront Bezel Figure 4-3. Front Bezel Removal To remove the front bezel, follow these steps: 1. Remove the computer covers. 2. Release the two tabs on each side of the bezel. 3. Slide the front bezel toward the front of the computer. tab...
Page 47 - Drives
Removing and Replacing Parts 4-5 Drives Figure 4-4 shows an example of drive hardware that can be installed in the com-puter. Refer to this figure when you perform any of the procedures in the following subsections. Figure 4-4. Drive Hardware SCSI hard-disk drive bay (6) SCSI connector (BACKPLANE SC...
Page 48 - until the tabs come loose from the bezel.; To replace a front-panel insert
4-6 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Front-Panel Inserts Figure 4-5. Front-Panel Insert Removal To remove a front-panel insert, follow these steps: 1. Remove the front bezel. 2. From the back of the front bezel, press against the center of the insert until the tabs come lo...
Page 49 - Externally Accessible Drives; Figure 4-6. Externally Accessible Drives Removal; slide the drive out of the bay.
Removing and Replacing Parts 4-7 Externally Accessible Drives Figure 4-6. Externally Accessible Drives Removal All of the externally accessible drives have drive-mounting rails. To remove a drive assembly from one of the externally accessible drive bays, follow these steps: 1. Disconnect the DC powe...
Page 51 - If a PowerEdge Expandable RAID Controller host adapter card is; for more information). If this host adapter
Removing and Replacing Parts 4-9 Hard-Disk Drives Figure 4-8. Hard-Disk Drive Carrier Removal The hard-disk drives are mounted inside a hard-disk drive carrier. The hard-disk drive carrier must be removed before a hard-disk drive can be removed. To remove a hard-disk drive, follow these steps: NOTES...
Page 52 - carrier, and lift the drive from the carrier.
4-10 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Figure 4-9. Hard-Disk Drive Removal 5. Remove the four mounting screws that attach the hard-disk drive to the carrier. 6. Disconnect the hard-disk drive from the connector on the back of the carrier, and lift the drive from the carrier...
Page 53 - CSI Backplane Board; Figure 4-10. SCSI Backplane Board Removal; Disconnect all cables from the SCSI backplane board.
Removing and Replacing Parts 4-11 S CSI Backplane Board Figure 4-10. SCSI Backplane Board Removal To remove the SCSI backplane board, follow these steps: 1. Disconnect the hard-disk drive carrier connectors from the SCSI back- plane board by sliding each carrier toward the front of the computer appr...
Page 54 - ower Supply; The computer may have one or two power supplies.; Turn the locking switch on the power supply to the Off position; To replace a power supply, perform these steps in reverse order.
4-12 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual P ower Supply The computer may have one or two power supplies. Figure 4-11. Power Supply Removal To remove a power supply, follow these steps: 1. Turn the locking switch on the power supply to the Off position (marked by a “0”). 2. Unh...
Page 55 - ower-Supply Paralleling Board; To remove a power-supply paralleling board, follow these steps:; Disconnect all cables from the power-supply paralleling board.
Removing and Replacing Parts 4-13 P ower-Supply Paralleling Board Figure 4-12. Power-Supply Paralleling Board Removal (Redundant Systems) To remove a power-supply paralleling board, follow these steps: 1. Disconnect the power supplies from the power-supply paralleling board by sliding each power sup...
Page 56 - ower Connector Panel; To remove the power connector panel, follow these steps:; chassis, and then lift the panel away from the computer.
4-14 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual P ower Connector Panel Figure 4-13. Power Connector Panel Removal (Nonredundant Systems) To remove the power connector panel, follow these steps: 1. Disconnect the power supply from the power connector panel by sliding the power supply...
Page 57 - ontrol Panel; To remove the control panel, follow these steps:; Remove the screw holding the control panel to the chassis.
Removing and Replacing Parts 4-15 C ontrol Panel Figure 4-14. Control Panel Removal To remove the control panel, follow these steps: 1. Remove the screw holding the control panel to the chassis. 2. Disconnect the cable from connector BP_to_CP. 3. Disengage the panel from the four hooks holding the p...
Page 58 - ooling Fans; To remove a cooling fan, follow these steps:; nector on the system board.
4-16 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual C ooling Fans Figure 4-15. Cooling Fan Removal To remove a cooling fan, follow these steps: NOTES: This procedure can be performed with the computer turned on. The middle fan is normally turned off by server management; this fan is tur...
Page 59 - ystem Board Components
Removing and Replacing Parts 4-17 S ystem Board Components The subsections that follow contain procedures for removing system board components. Figure 4-16. System Board Components video connector(MONITOR) parallel port connector(PARALLEL) serial port 2 connector (SERIAL2) serial port 1 connector(SE...
Page 60 - Expansion Cards; To remove an expansion card, follow these steps:; Disconnect any cables connected to the expansion card.
4-18 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Expansion Cards Figure 4-17. Expansion Card Removal To remove an expansion card, follow these steps: 1. Remove the left computer cover. 2. Disconnect any cables connected to the expansion card. 3. Remove the retaining screw from the ca...
Page 61 - DIMMs
Removing and Replacing Parts 4-19 DIMMs Figure 4-18. DIMM Removal To remove a DIMM, push outward on the DIMM socket’s securing clips until the DIMM is released from its socket. Then lift the DIMM away from the socket. Figure 4-19. DIMM Installation To replace a DIMM, push outward on the securing cli...
Page 62 - Microprocessor and Heat Sink; Figure 4-20. Microprocessor Configuration
4-20 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Microprocessor and Heat Sink Figure 4-20. Microprocessor Configuration The computer may have two microprocessors. To remove a microprocessor and heat sink, follow these steps: 1. Remove the microprocessor securing clip from the micropr...
Page 63 - Figure 4-21. Microprocessor Securing Clip
Removing and Replacing Parts 4-21 Figure 4-21. Microprocessor Securing Clip 2. Remove the heat sink. 3. Push outward and then upward on the microprocessor release lever to rotate the lever to its fully vertical position. Figure 4-22. Removing a Microprocessor CAUTION: Be careful not to bend any of t...
Page 64 - Lift the microprocessor out of its socket.; To install
4-22 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual 4. Lift the microprocessor out of its socket. To install the replacement microprocessor/heat sink assembly , ensure that the micro- processor release lever is in its fully vertical position to allow the microprocessor pins to easily sl...
Page 65 - System Battery; To remove the system battery, follow these steps:; of the system setup screens.; See “Computers Covers” found earlier in this chapter.
Removing and Replacing Parts 4-23 System Battery Figure 4-24. System Battery Removal To remove the system battery, follow these steps: 1. If possible, enter the System Setup program, and make a printed copy of the system setup screens. 2. Remove the left computer cover. See “Computers Covers” found ...
Page 66 - ystem Board; To remove the system board, follow these steps:; Disconnect all cables from the system board.; the computer chassis.
4-24 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual S ystem Board Figure 4-25. System Board Removal To remove the system board, follow these steps: 1. Disconnect all cables from their connectors at the back of the system unit. 2. Remove all expansion cards. 3. Disconnect all cables from...
Page 67 - Appendix A; System Setup Program; ystem Setup Screens; Main menu — Provides settings for the basic system configuration; Screen Conventions; Key functions box — Lists the System Setup keys and their functions
System Setup Program A-1 Appendix A System Setup Program T his appendix describes the System Setup program, which is used to set or change the system configuration information stored in NVRAM on the system board. To enter the System Setup program, press <F2> during the power-on self-test (POST...
Page 68 - Key Functions
A-2 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Key Functions Table A-1 lists the System Setup keys and their functions. Table A-1. Key Functions Key Combination Function <F1> or <Alt><h> Displays the general help window <Esc> Displays the Exit menu, or the pa...
Page 69 - Screen Color Combinations
System Setup Program A-3 Screen Color Combinations In addition to its text, a field’s color identifies the type of information it con-tains, as follows: • Black on cyan — Headers and footers, including the title box at the top of the screen and the key functions box at the bottom of the screen. • Bl...
Page 70 - not
A-4 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Table A-2. Main Menu Categories Category Function Time Resets time on system’s internal clock. Date Resets date on system’s internal calendar. Diskette Drive A or Diskette Drive B Identifies type of diskette drives installed. Category o...
Page 71 - Boot Options Submenu; Table A-3. Boot Options Submenu Categories
System Setup Program A-5 Boot Options Submenu Figure A-2. Boot Options Submenu Table A-3. Boot Options Submenu Categories Category Function Boot Sequence Determines the sequence in which the drives are searched to find the boot pro-gram after power-on Setup Prompt Enables or disables the “ ” message...
Page 72 - Advanced Menu
A-6 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Advanced Menu Figure A-3. Advanced Menu Main Advanced Security Exit Serial Port 1: [3F8, IRQ 4] Serial Port 2: [2F8, IRQ 3] Parallel Port: [378, IRQ 7] Parallel Mode: [Output only] Diskette Controller: [Enabled] On-Board SCSI A: [Enable...
Page 74 - Security Menu
A-8 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Security Menu Figure A-4. Security Menu Main Advanced Security Exit Supervisor Password Is Disabled User Password Is Disabled Set Supervisor Password[Press Enter] Set User Password [Press Enter] Password on Boot [Disabled] Diskette Acce...
Page 76 - Exit Menu
A-10 Dell PowerEdge 4100/180 and 4100/200 Systems Service Manual Exit Menu Figure A-5. Exit Menu Main Advanced Security Exit Save Changes & Exit Exit Without Saving Changes Get Default Values Load Previous Values Save Changes Item Specific Help Dell System PowerEdge 4100/200 Setup BIOS Version A...
Page 77 - Save Changes and Exit
System Setup Program A-11 Table A-6. Exit Menu Categories Category Function Save Changes and Exit Saves the changes you have made before you exit the System Setup program. The next time you boot up, the BIOS configures your system according to the selections stored in CMOS . Exit Without Saving Chan...
Page 79 - Index
Index 1 Index A AC power receptacle about , 1-7 location on I/O panel , 1-7 B battery connector , 4-17 illustrated , 4-23 removing and replacing , 4-23 BATTERY connector , 4-17 beep codes , 3-1 boot routine observing when troubleshooting , 2-3 C cables DC power , 1-12 card-slot opening , 4-18 carrie...
Page 81 - See
Index 3 M memory main , 1-21 system , 1-8 messages, error , 3-3 microprocessor release lever , 4-21 removal , 4-20, 4-21 sockets , 4-17 microprocessor cooling fans removal , 4-16 MONITOR connector , 4-17 MOUSE connector , 4-17 mouse connector location on I/O panel , 1-7 location on system board , 4-...