Page 2 - Windows
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property dama...
Page 3 - C o n t e n t s; F i n d i n g I n f o r m a t i o n
Contents 3 C o n t e n t s 1 F i n d i n g I n f o r m a t i o n . . . . . . . . . . . . . . . . . . 7 2 S e t t i n g U p Yo u r C o m p u t e r . . . . . . . . . . . . . 9 Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . 9 Installing Your Computer in an Enclosure . . . . . . . . 14 Conn...
Page 4 - S p e c i f i c a t i o n s; R e i n s t a l l i n g S o f t w a r e
4 Contents Vostro 220s Back View . . . . . . . . . . . . . . . . . . 28 Vostro 220s Back Panel Connectors . . . . . . . . . . . 29 4 S p e c i f i c a t i o n s . . . . . . . . . . . . . . . . . . . . 3 1 5 Tr o u b l e s h o o t i n g . . . . . . . . . . . . . . . . . . . 3 9 Tools . . . . . . . . ...
Page 7 - Finding Information
Finding Information 7 Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag/Express Se...
Page 9 - Setting Up Your Computer; Quick Setup
Setting Up Your Computer 9 Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regul...
Page 11 - Connect a USB device, such as a keyboard or mouse.
Setting Up Your Computer 11 2 Connect a USB device, such as a keyboard or mouse. 3 Connect the network cable.
Page 13 - Press the power buttons on the monitor and the computer.
Setting Up Your Computer 13 6 Press the power buttons on the monitor and the computer. 7 Connect to your network. 1 desktop computer with network adapter 2 wireless router 3 cable or DSL modem 4 Internet service 5 desktop computer with USB wireless adapter 6 USB wireless adapter 4 3 2 6 5 1
Page 14 - Installing Your Computer in an Enclosure
14 Setting Up Your Computer Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure. CAUTION: Before i...
Page 16 - Connecting to the Internet; If you are using a dial-up connection; Setting Up Your Internet Connection; Control Panel
16 Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection , connect a telephone line to the modem connector on y...
Page 17 - Transferring Information to a New Computer
Setting Up Your Computer 17 NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Microsoft Windows ® XP 1 Save and close any open files,...
Page 18 - To prepare a new computer for the file transfer:
18 Setting Up Your Computer Microsoft Windows ® XP Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a wr...
Page 19 - To transfer data to the new computer:
Setting Up Your Computer 19 4 On the Which computer is this? screen, click Old Computer → Next . 5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next . After the information...
Page 20 - Now go to your old
20 Setting Up Your Computer 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer. To copy data from the old computer: 1 On the old computer, insert the wizard disk, and click Start → Run . 2 In the Open field on the Run ...
Page 21 - About Your Computer; Vostro 420 Front View
About Your Computer 21 About Your Computer Vostro 420 Front View 1 optical drive 2 drive bay front panel (open) 3 optional optical-drive bays (2) 4 USB 2.0 connectors (4) 5 microphone connector 6 IEEE 1394 connector (optional) 7 headphone connector 8 power button, power light 9 drive-activity light ...
Page 23 - Vostro 420 Back Panel Connectors
About Your Computer 23 Vostro 420 Back Panel Connectors 1 PS/2 mouse connector 2 VGA connector 3 USB 2.0 connectors (2) 4 link integrity light 5 network adapter connector 6 network-activity light 7 line-in connector 8 line-out connector 9 microphone connector 10 USB 2.0 connectors (4) 11 eSATA conne...
Page 24 - Vostro 220 Front View
24 About Your Computer Vostro 220 Front View 1 optical drive 2 drive bay front panel (open) 3 optional optical-drive bay 4 USB 2.0 connectors (4) 5 IEEE 1394 connector (optional) 6 headphone connector 7 microphone connector 8 power button, power light 9 drive-activity light 10 media card reader (opt...
Page 26 - Vostro 220 Back Panel Connectors
26 About Your Computer Vostro 220 Back Panel Connectors 1 PS/2 mouse connector 2 VGA connector 3 link integrity light 4 network adapter connector 5 network-activity light 6 line-in connector 7 line-out connector 8 microphone connector 9 USB 2.0 connectors (4) 10 serial connector 11 PS/2 keyboard con...
Page 27 - Vostro 220s Front View
About Your Computer 27 Vostro 220s Front View 1 media card reader (optional) 2 power button, power light 3 USB 2.0 connectors (2) 4 headphone connector 5 microphone connector 6 drive-activity light 7 optical drive 1 5 7 6 4 3 2
Page 28 - Vostro 220s Back View
28 About Your Computer Vostro 220s Back View 1 security cable/padlock rings 2 voltage selector switch 3 power connector 4 power supply vents 5 power supply light 6 expansion card slots 7 back-panel connectors 1 6 7 3 2 4 5
Page 29 - Vostro 220s Back Panel Connectors
About Your Computer 29 Vostro 220s Back Panel Connectors 1 PS/2 mouse connector 2 VGA connector 3 link integrity light 4 network adapter connector 5 network-activity light 6 line-in connector 7 line-out connector 8 microphone connector 9 USB 2.0 connectors (4) 10 serial connector 11 PS/2 keyboard co...
Page 31 - Specifications
Specifications 31 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Processor Processor types: Vostro 420: Intel ® Core ™ 2 Quad, Core ™ 2...
Page 39 - Troubleshooting; Power Lights
Troubleshooting 39 Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: Before you begin any of the procedures in this section...
Page 40 - Write down the beep code.
40 Troubleshooting If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 48). Code(repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure. Possible system board fai...
Page 41 - Error Messages; Pointing; Service Manual
Troubleshooting 41 Error Messages CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If the messa...
Page 42 - Printer out of paper
42 Troubleshooting D I S K C : F A I L E D I N I T I A L I Z A T I O N — The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 48). D R I V E N O T R E A D Y — The operation requires a hard drive in the bay before it can contin...
Page 45 - Help and Support
Troubleshooting 45 O P E R A T I N G S YS T E M N O T F O U N D — Reinstall the hard drive (see your Service Manual at support.dell.com ). If the problem persists, contact Dell (see "Contacting Dell" on page 71). O P T I O N A L R O M B A D C H E C K S U M — The optional ROM has failed. Cont...
Page 46 - System Messages
46 Troubleshooting setup program, then immediately exit the program (see your Service Manual at support.dell.com ). If the message reappears, contact Dell (see "Contacting Dell" on page 71). T I M E - O F - D A Y C L O C K S T O P P E D — The reserve battery that supports the system configur...
Page 47 - Troubleshooting Software and Hardware Problems; Click the Windows Vista Start button
Troubleshooting 47 C P U F A N F A I L U R E — Processor fan failure. Replace processor fan. See your Service Manual at support.dell.com . H A R D - D I S K D R I V E F A I L U R E — Possible hard drive failure during hard drive POST. Check cables, swap hard disks, or see "Contacting Dell" o...
Page 48 - hardware troubleshooter; Dell Diagnostics; See your
48 Troubleshooting 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Windows XP: 1 Click Start → Help and Support . 2 Type hardware troubleshooter in the search field and press <Enter> to start the search. 3 In the Fix a ...
Page 49 - Diagnostics; Drivers and Utilities
Troubleshooting 49 Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 71 . 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2 Turn on (or restart) your com...
Page 50 - When the Dell Diagnostics; Troubleshooting Tips; Follow these tips when troubleshooting your computer:; Power Problems; The computer is either turned off or is not
50 Troubleshooting 7 When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen. Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the instal...
Page 51 - Memory Problems
Troubleshooting 51 • Ensure that the main power cable and front panel cable are securely connected to the system board (see your Service Manual at support.dell.com ). I F T H E P O W E R L I G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I N G — • Ensure that the display is co...
Page 52 - Lockups and Software Problems
52 Troubleshooting I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install...
Page 53 - If you are unable to get a response by pressing a; If necessary, uninstall and then; Windows Vista
Troubleshooting 53 T U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. A program stops respondin...
Page 54 - Ensure that the program is installed and configured properly.; Dell Technical Update Service; To enroll for the Dell Technical Update service, go to
54 Troubleshooting A solid blue screen appears T U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your compute...
Page 55 - Dell Support Utility; Start; Dell
Troubleshooting 55 Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment....
Page 57 - Reinstalling Software; Identifying Drivers; Microsoft Windows
Reinstalling Software 57 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Microsoft ® Windows Vista ® : 1 Click the Windows Vista Start button™ , and right-cl...
Page 58 - Reinstalling Drivers and Utilities; If using
58 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to...
Page 60 - Restoring Your Operating System; You can restore your operating system in the following ways:; Using Microsoft
60 Reinstalling Software 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video ). 4 Double-click the name of the device for which you are installing the driver. 5 Click the Driver tab → Update Driver → Browse my computer for driver software . 6 Click ...
Page 61 - Windows XP
Reinstalling Software 61 NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view...
Page 62 - To see if System Restore is enabled:; Using DellTM Factory Image Restore
62 Reinstalling Software Windows Vista : 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next . Windows XP : 1 Click Start → All Programs → Accessories → System Tools → System Restore . 2 Click Undo my last restoratio...
Page 63 - administrator; Using the Operating System Media
Reinstalling Software 63 Dell Factory Image Restore (Windows Vista Only) 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer . The System Recovery Options window appears. 3 Select a keyboar...
Page 64 - Operating System
64 Reinstalling Software NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and ...
Page 65 - Getting Help; Obtaining Assistance; ) for help with installation and troubleshooting; Dell Accessories
Getting Help 65 Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer. For additional safety best practices information, see...
Page 66 - Technical Support and Customer Service; and click; Online Services; (Latin American and Caribbean countries)
66 Getting Help For instructions on using the Dell Support, see "Technical Support and Customer Service" on page 66. NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability...
Page 67 - Dell Support websites:; AutoTech Service
Getting Help 67 You can access Dell Support through the following websites and e-mail addresses: • Dell Support websites: support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Dell Support e-mail addresses: [email protected] [email protected] la-techsuppo...
Page 68 - Automated Order-Status Service; or you can call the automated order-status service. A; Problems With Your Order
68 Getting Help Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the teleph...
Page 69 - Before You Call
Getting Help 69 4 Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) p...
Page 71 - Contacting Dell; Choose A
Getting Help 71 Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telep...
Page 73 - Index
Index 73 Index B beep codes, 39 C connecting Internet, 16modem, 12monitor, 9network, 13network cable, 11power cables, 12 contacting Dell, 65, 71 D Dell contacting, 65, 71Factory Image Restore, 62software updates, 55Support Utility, 55technical support and customer service, 66 Technical Update Servic...
