Compaq 8000 - Manual

1–2 Getting Started Getting Information and Updates Limited Warranty The warranty details the Compaq commitment to repair or replace parts during the computer’s warranty period and lists important Compaq telephone numbers. In the event of a mechanical problem, contact Compaq, not the retailer who so...

Getting Started 1–3 Getting Information and Updates Using the Documentation Library CD The Documentation Library CD included with your computer contains several guides: ■ Hardware Reference Guide – Contains information specific to your computer model. It includes an illustrated quick reference to al...

1–4 Getting Started Getting Information and Updates Locating SoftPaq Information You can download original product drivers, the latest updates and software fixes (also known as SoftPaqs™ ) by going to the Web site compaq.com/consumersupport and choosing “Drivers & Downloads.” When prompted, be p...

Getting Started 2–1 2 A Look at the Computer Front Panel Components The components on the front of your computer will vary depending on the model you purchased. Take a look at the following illustrations to get acquainted with the front panel features of your computer model. 4000 Series

2–2 Getting Started A Look at the Computer Front Panel Components - 4000 Series 1 Optical Drives Depending on your computer model, this may be a CD-ROM, CD-RW, or DVD-ROM drive. If a second optical drive is not installed, a removable blank bezel is provided. 2 Optical Drive Activity Lights When lit,...

Getting Started 2–3 A Look at the Computer 6000 Series Front Panel Components - 6000 Series 1 Optical Drives Depending on your computer model, this may be a CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive. 2 Optical Drive Activity Lights When lit, indicates the optical drive is being accessed. 3 Diskette ...

Getting Started 2–5 A Look at the Computer Front Panel Components - 8000 Series 1 Optical Drives Depending on your computer model, this may be a CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive. 2 Optical Drive Activity Lights When lit, indicates that the optical drive is being accessed. 3 Diskette Drive A...

2–6 Getting Started A Look at the Computer Rear Panel Components The components on the rear of your computer will vary depending on the model you purchased. Take a look at the following illustrations to get acquainted with the rear panel features of your computer model. ✎ Some components have color-...

Getting Started 2–7 A Look at the Computer Rear Panel Components - 4000 Series 1 Power Cord Connector Connects the computer’s power cord. 2 Voltage Select Switch (available on select models) Selects 230 volts (for some areas of Asia, Africa, Australia, and Europe) or 115 volts (for North America, So...

2–8 Getting Started A Look at the Computer 6000 Series Rear Panel Components - 6000 Series 1 Voltage Select Switch (available on select models) Selects 230 volts (for some areas of Asia, Africa, Australia, and Europe) or 115 volts (for North America, South America, and Japan). This switch may be fac...

Getting Started 2–11 A Look at the Computer Rear Panel Components - 8000 Series 1 Power Cord Connector Connects the computer’s power cord. 2 Voltage Select Switch (available on select models) Selects 230 volts (for some areas of Asia, Africa, Australia, and Europe) or 115 volts (for North America, S...

2–12 Getting Started A Look at the Computer Mouse Components Your computer includes a Scroll Mouse, a Wireless Wheel Mouse, or a USB Optical Mouse. The Wireless Wheel Mouse and USB Optical Mouse are available with select models. ✎ Your mouse can be customized for a left-handed user from the Mouse Pr...

Getting Started 2–13 A Look at the Computer Installing the Wireless Wheel Mouse Follow the instructions below to install your wireless wheel mouse (available on select models only). ✎ Before using your wireless wheel mouse, refer to the Comfort Guidelines on the Logitech Web site at: logitech.com/cf...

2–14 Getting Started A Look at the Computer Using the Scroll Mouse The mouse directs the cursor on the Windows desktop. Use the mouse to move quickly or easily through a document or Web site. Moving the scroll wheel on your mouse through a document or Web site is faster than using the scroll bar. Yo...

Getting Started 2–15 A Look at the Computer Using the USB Optical Mouse The USB optical mouse is available with select models. It provides the same functions as the scroll mouse and wireless wheel mouse except it uses an optical sensor instead of a mechanical ball to determine the position of the cu...

2–16 Getting Started A Look at the Computer Keyboard Components Your computer includes a Compaq PS/2 Easy Access Keyboard or a Compaq USB Smart Card Keyboard. The Smart Card Keyboard is available with select models and in some regions. Easy Access Keyboard Components Easy Access Keyboard Components ...

Getting Started 2–17 A Look at the Computer Using the Easy Access Buttons The Easy Access Buttons make accessing your favorite Web sites, services, and applications easier and faster. ✎ Several Easy Access Buttons are programmed to default to an Internet Web site when pressed. However, until you set...

2–18 Getting Started A Look at the Computer Easy Access Buttons 1 Instant Internet Provides your daily starting point to the Internet. It connects you to a customizable Web page filled with local weather, news, sports, and financial information. 2 Help Takes you to the Compaq Help & Support Cent...

Getting Started 2–19 A Look at the Computer Customizing the Easy Access Buttons All Easy Access Buttons can be reprogrammed to open any software application or data file on your hard drive, or any Internet address. To reprogram the Easy Access Buttons, complete the following steps: 1. Double-click t...

2–20 Getting Started A Look at the Computer Smart Card Keyboard Components The Compaq USB Smart Card Keyboard (available with select models in some regions) has the same features as the Easy Access Keyboard with some additional Smart Card features. The Smart Card features provide you with online sho...

Getting Started 2–21 A Look at the Computer Using the Smart Card Feature The Smart Card feature makes it easy for you to purchase merchandise online. To apply for a Smart Card or use your Smart Card to shop at participating online merchants: 1. Press the Smart Card button 1 . This button launches a ...

Getting Started 3–1 3 Using the Computer Inserting and Removing a Diskette The diskette drive (also known as a floppy drive) uses a 3 1/2" diskette (or floppy disk) to store files. A diskette can hold up to 1.44 MB of data. Once information is copied onto a diskette, it remains there until you d...

3–2 Getting Started Using the Computer Inserting and Removing a CD or DVD Disc Your computer may have a CD-ROM, CD-RW, DVD-ROM, and/or DVD-R/RW drive, depending on the model you purchased. ■ The CD-ROM drive enables you to read data from a CD or listen to a music CD. ■ The CD-RW drive enables you to...

Getting Started 3–3 Using the Computer ✎ Make sure to store CD and DVD discs that are not in use in their protective cases. Installing Additional Software You may want to purchase and install additional software. Software can be installed from a CD, DVD, diskette, or downloaded from a Web site. Foll...

3–4 Getting Started Using the Computer Installing Software from the Internet If you download software from a Web site, follow the installation instructions that are usually displayed on the Web page. If installation instructions are not available, complete the steps listed here. Ä CAUTION: Before do...

Getting Started 3–5 Using the Computer Customizing Your Computer Interface If you have trouble reading the screen, hearing sounds, using the keyboard, or moving the mouse, you can adjust the settings to make your computer more accessible. You can use the Accessibility Wizard to automatically adjust ...

Getting Started 4–1 4 Internal Computer Components Accessing Internal Computer Components Follow the procedures listed below to access the internal components for your computer model. ✎ For detailed instructions on upgrading and replacing internal computer components, see the Hardware Reference Guid...

Getting Started 4–5 Internal Computer Components Å WARNING: To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching. 4. Disconnect all peripheral devic...

4–6 Getting Started Internal Computer Components Upgrading or Replacing Computer Memory Complete the following procedure to replace or add a memory module. Ä CAUTION: When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module. ✎ Upgrade the memory in y...

Getting Started 5–1 5 Help & Support This chapter provides information for identifying and solving common problems that may occur with your computer. You can easily diagnose and solve many computer problems on your own without contacting a Compaq Support Specialist. If you have a computer proble...

5–2 Getting Started Help & Support ■ Prevent unnecessary data loss: Protect your valuable data and system files from possible damage by utilizing the virus protection software available on your computer along with backing up important data and programs. ■ Undo harmful or unintended changes to yo...

Getting Started 5–3 Help & Support Online Service and Support For rapid access to accurate solutions, go to compaq.com/consumersupport . Whether you are a novice or technical expert, knowledge, information, and assistance are available when and where you need them. ■ Need access to drivers and p...

5–4 Getting Started Help & Support ■ Help installing new peripherals or software applications ■ A resolution to a hardware or software problem or error ■ To restore your computer and undo harmful changes ■ Access to the latest drivers, updates, and downloads If you want interactive help or didn’...

Getting Started 5–5 Help & Support The Symptom indicates the sign or warning message for the type of problem you are having. The Problem identifies one or more reasons why the symptom may have occurred. The Solution describes what you should do to try to solve the problem. ✎ Some of the symptoms...

5–8 Getting Started Help & Support Diskette Drive Symptom Problem Solution Unable to read the diskette. A non-formatted diskette has been inserted. To format the diskette: 1. On the Windows desktop, click Start then click My Computer . The My Computer window is displayed. 2. Right-click on the 3...

Getting Started 5–11 Help & Support Hard Drive Symptom Problem Solution Computer seems to be locked up. Program in use has stopped responding to commands. Attempt the normal Windows “Turn Off Computer” procedure. If this fails, press the Power button for four or more seconds to turn off the powe...

5–12 Getting Started Help & Support Screen saver is enabled. Press any key or move the mouse to make the screen display visible again. Computer is in Stand By mode. Press the Power button to resume from Stand By mode. Display (Monitor) (Continued) Symptom Problem Solution Hardware Installation P...

5–14 Getting Started Help & Support Cannot automatically launch Internet programs. You must log in to your ISP before some programs will start. Log in to your ISP and launch the desired program. Internet takes too long to download Web sites. Modem is not set up properly. Verify that the correct ...

Getting Started 5–15 Help & Support Power Symptom Problem Solution Computer will not turn on. Line voltage selection switch is not in the proper position for your region (115V/230V). Set the line voltage selection switch to the correct setting for your region, or call Compaq Technical Support fo...

Getting Started 5–17 Help & Support Keyboard and Scroll Mouse Symptom Problem Solution Keyboard commands and typing are not recognized by the computer. Keyboard connector is not properly connected. 1. On the Windows desktop, click the Start button. 2. Click Turn Off Computer . The Turn Off Compu...

5–20 Getting Started Help & Support Poor reception. Receiver too close to other electrical devices. Place the receiver at least 8 inches or 20 centimeters away from other electrical devices, such as the computer, the computer monitor, or external storage devices. If you are working on a metallic...

Getting Started 5–21 Help & Support Memory Symptom Problem Solution Insufficient memory message is displayed. All memory in the computer is being used by open programs, and memory is needed for a desired task. 1. Press the Help G button. 2. Select Adjust your startup resources to improve perform...

Getting Started Index–1 1394 port 2–3 , 2–5 A access panels 4000 Series 4–2 6000 Series 4–4 8000 Series 4–5 accessibility 3–5 accessories 1–2 application key 2–17 arrow keys 2–17 audio line-in connector 2–7 , 2–9 , 2–11 line-out connector 2–7 , 2–9 , 2–11 troubleshooting 5–5 autoscrolling 2–14 C CD ...