Page 2 - REVISION 0
REVISION 0 COPYRIGHT © 2002 CANON INC. CANON MultiPASS F20 AUG. 2002 HY8-19B0-000 AUG. 2002 MultiPASS F20 H12-2602 120V USA
Page 4 - The marks used in this manual have the following meanings.; Mark; If the following mark is used, following the directions given.
I I. MEANING OF MARKS The marks used in this manual have the following meanings. Mark Meaning States a precaution to be taken to prevent danger to personnel, damage to the product, or damage to electronic components by discharge of static electricity. for example. States a precaution to be taken to ...
Page 5 - II; II. ABOUT THIS MANUAL; Chapter 1: General Description
II II. ABOUT THIS MANUAL This manual is divided into five parts, and contains information required for servicing the product. Each of the above parts is further divided into the following four chapters: Chapter 1: General Description This part explains product specifications and the how to service t...
Page 6 - III; III. REVISION HISTORY; REVISION
III III. REVISION HISTORY REVISION CONTENT 0 Original
Page 7 - IV; IV. TABLE OF CONTENTS; Chapter 1: General Description; Ink Suction Amount in the Cleaning Mode; Chapter 3: Assembly and Disassembly
IV IV. TABLE OF CONTENTS Page Chapter 1: General Description 1 - 1 1. FEATURES 1 - 1 1.1 Overview 1 - 2 2. SPECIFICATIONS 1 - 2 2.1 General Specification 1 - 2 2.2 Scanner Specification 1 - 4 2.3 Printer Specification 1 - 6 2.4 Copy Specification 1 - 7 2.5 Photo print Specification 1 - 8 2.6 Functio...
Page 8 - Chapter 4: Maintenance and Service
V 3 - 3 1.3 Product-Inherent Cautions 3 - 3 1.4 Action in the Event of Abnormality (All Clear) 3 - 4 1.5 Transporting the machine 3 - 5 2. DISASSEMBLY/ASSEMBLY 3 - 5 2.1 Disassembly Work-Flow 3 - 6 2.2 Disassembly Procedure Chapter 4: Maintenance and Service 4 - 1 1. MAINTENANCE LIST 4 - 1 1.1 Consu...
Page 10 - Chapter 1
Page 11 - MultiPASS F20 Chapter 1: General Description; Picture Quality Color Printer; This machine can be used as a 1200dpi; Full Color & 256 Gradation Grayscale Scanner
1-1 MultiPASS F20 Chapter 1: General Description 1. FEATURES 1.1 Overview Picture Quality Color Printer High quality printing can be accomplished with the Canon Bubble Jet (BJ) method using the maximum 2400dpi × 1200dpi resolution. Various kinds of media can be printed with the high speed of a maxim...
Page 12 - MultiPASS F20 Chapter 1: General Description; General Specification
1-2 MultiPASS F20 Chapter 1: General Description 2. SPECIFICATIONS 2.1 General Specification Type Desktop Body color Cool White Power source 98 ~ 132V AC, 48 ~ 62 Hz Power consumption Standby 6.3WMax. 36.3 W Usage environment. 59.0° F ~ 81.5° F (15° C ~ 27.5° C), 20% ~ 80% RH, 760 ~ 1013hPaHorizonta...
Page 13 - Figure 1-1 Scanning Range; Thickness; Letter
1-3 MultiPASS F20 Chapter 1: General Description Figure 1-1 Scanning Range Scanning range Sheet dimensions (W × L) 8.5" × 11.7" (216 mm × 297 mm) Thickness 0.79" (20 mm) Max. 0.18 inch/4.5 mm Max. 0.18 inch/4.5mm Max. 0.16 inch/4.0 mm Max. 0.16 inch/4.0 mm Letter Legal A4
Page 14 - Printer Specification
1-4 MultiPASS F20 Chapter 1: General Description 2.3 Printer Specification Printing method Bubble-jet ink on-demand BJ Cartridge Head BK: 320 nozzles Cl: 256 nozzles Ink Tank Products name BCI-24Black/BCI-24Color Product code F47- 3481 / F47- 3491 Ink detection Counts the deposited dots to find out ...
Page 16 - Copy Specification; Yes
1-6 MultiPASS F20 Chapter 1: General Description 2.4 Copy Specification Color copy Yes Multiple copy 99 copies Copy mode Black & white DRAFT, TEXT, PHOTO Color FAST, NORMAL, FINE Copy resolution Black & white 600 dpi × 600 dpi Color 1200 dpi × 1200 dpi Copy magnification ratio 25~400% Fixed ...
Page 17 - Photo print Specification; Interface; Card slot; Compatible memory cards; Multimedia card, Flash ATA card PCMCIA Type II; Printing mode; Print photo date
1-7 MultiPASS F20 Chapter 1: General Description 2.5 Photo print Specification Interface Card slot Compatible memory cards Compact flash, Smart media, Memory stick, SD memory card, Multimedia card, Flash ATA card PCMCIA Type II Printing mode IndexAll frames Single framesFrame range DPOFVIVID photo p...
Page 18 - Memory backup; Backup contents; Service report
1-8 MultiPASS F20 Chapter 1: General Description 2.6 Function Memory backup Backup contents User data, Service data Backup IC 256 kbit SRAM for control Backup device Lithium battery 3.0V DC/220 mAh Battery life Approx. 5 years Service report System data listSystem dump list Display 2 row × 20 digits
Page 19 - Figure 1-4 External View; Main components of the machine
1-9 MultiPASS F20 Chapter 1: General Description 3. OVERVIEW 3.1 External View Figure 1-4 External View Main components of the machine 1 Document cover 8 Tray extension 2 Multi-purpose tray 9 Operation panel 3 Tray extension 10 Platen glass 4 [Eject] butto n 11 Inner cover 5 Card slot 12 Printhead h...
Page 20 - Figure 1-5 Operation Panel; Operation panel of the machine
1-10 MultiPASS F20 Chapter 1: General Description 3.2 Operation Panel Figure 1-5 Operation Panel Operation panel of the machine 1 [ON/OFF] keyTurns the machine on and off (keep pressed for a brief interval).Before turning on the machine, make sure the document cover is closed. 2 [Cop y] keySwitches ...
Page 21 - Figure 1-6 Consumables; you only use the Canon Ink Tanks described in this guide.
1-11 MultiPASS F20 Chapter 1: General Description Figure 1-6 Consumables • For optimum printing results and to avoid printing problems, Canon recommends that you only use the Canon Ink Tanks described in this guide. NOTE 3.3 Consumables 3.3.1 Ink cartridge
Page 22 - Recommended print media and requirements; Plain Pa per; Envelopes
1-12 MultiPASS F20 Chapter 1: General Description 3.3.2 Print media Recommended print media and requirements The following print media is recommended for use with your machine.Please be sure to followthe guidelines and meet the requirements when loading print media in the multi-pur pose tray. Plain ...
Page 23 - High Resolution Paper HR-101N; Glossy Photo Cards FM-101
1-13 MultiPASS F20 Chapter 1: General Description Bubble Jet Pa per LC-301 Developed for high quality printing with minimal or no smearing when in contact with wateror damp surfaces. This specially coated paper produces bright and vivid colors and stands upto normal office highlighters.Size:Letter, ...
Page 26 - General print media guidelines
1-16 MultiPASS F20 Chapter 1: General Description • Load the paper with the side that does not have green lines facing up.• Use mirror printing to print or copy the image onto the T-shirt transfer.• If the T-shirt transfer is curled, flatten it by curling it in the opposite direction. General print ...
Page 27 - Chapter 2
Page 28 - MultiPASS F20 Chapter 2: Technical Reference; Figure 2-1 Mechanical Layout
2-1 MultiPASS F20 Chapter 2: Technical Reference 1. COMPONENT LAYOUT 1.1 Parts Layout The parts layout of this machine consists of the scanning assembly, printing assembly and printer. Figure 2-1 Mechanical Layout Pick up roller Contact sensor drive motor Paper feed motor Paper feed roller Paper eje...
Page 29 - Printer control, sensor detection; Figure 2-2 Electrical Layout
2-2 MultiPASS F20 Chapter 2: Technical Reference The electrical parts are laid out as follows.• SPCNT board ........................................................ Operation panel control, Document scanning control, Printer control, sensor detection • Power supply unit ................................
Page 30 - Figure 2-3 Sensor Layout
2-3 MultiPASS F20 Chapter 2: Technical Reference •4 sensors ................................................................ detect unit and assembly statuses pick up sensor:Detect the state of pick up roller Paper edge sensor:Detects the state of paper feeding and delivery. Cover sensor:Detects the...
Page 31 - SCANNER MECHANISM; The scanner section scans documents that are to be copied.; Figure 2-4 Document Feed Section
2-4 MultiPASS F20 Chapter 2: Technical Reference 2. SCANNER MECHANISM The scanner section scans documents that are to be copied. Figure 2-4 Document Feed Section 1 5 4 2 3
Page 32 - Names and function of parts; The contact sensor drive motor is used to drive the contact sensor.; Contact sensor drive belt
2-5 MultiPASS F20 Chapter 2: Technical Reference Names and function of parts 1. Contact sensor drive motor The contact sensor drive motor is used to drive the contact sensor. 2. Contact sensor drive belt The contact sensor drive belt is used to covey the driving force of the flatbed motor to the con...
Page 33 - Overview of the Printer's Mechanical Parts; Each part is explained below.; Carriage
2-6 MultiPASS F20 Chapter 2: Technical Reference 3. PRINTER SECTION 3.1 Overview of the Printer's Mechanical Parts The printer's mechanical parts consist of the BJ cartridge, carriage, purge section, and paper feed section. Each part is explained below. Figure 2-5 Printer's Mechanical Parts Carriage...
Page 35 - Paper Feed Section; Pick up roller
2-8 MultiPASS F20 Chapter 2: Technical Reference 3.2 Paper Feed Section 3.2.1 Paper feed components The auto sheet feeder separates recording paper by rotating the separation roller in the oppositedirection of pickup. Compared with other auto sheet feeders, it shows better separation performance. Th...
Page 37 - Ink residual quantity detection; Ink counter not reset
2-10 MultiPASS F20 Chapter 2: Technical Reference 3.3 Ink residual quantity detection The F20 is not equipped with a sensor used to detect the level of ink remaining in its tank. The absence of such a sensor is made up for by counting the dots in a deposit. When these dots reach aspecific number, th...
Page 38 - button
2-11 MultiPASS F20 Chapter 2: Technical Reference 3.4 Purge Section 3.4.1 Purge section functions In order to maintain good printing quality, the purge section maintains the BJ cartridge's nozzles. Thepurge section's functions consist of capping and cleaning. a) Capping The purge unit's cap is press...
Page 39 - Figure 2-8 Purge Section Components; a) Purge driving motor; The wiper consists of a wiper and wiper cleaner.
2-12 MultiPASS F20 Chapter 2: Technical Reference Figure 2-8 Purge Section Components 3.4.2 Purge section components a) Purge driving motor The purge motor drives the wiper, carriage lock, and pump. It is a constant-voltage motor operating with a 1-2 phase drive. b) Wiper The wiper consists of a wip...
Page 40 - Mode
2-13 MultiPASS F20 Chapter 2: Technical Reference 3.5 Ink Suction Amount in the Cleaning Mode The machine has five cleaning modes (A to G). Cleaning is executed for maximum effectiveness andefficiency. The cleaning operation is selected depending on the respective condition. The ink suction operatio...
Page 41 - Chapter 3
Page 42 - MultiPASS F20 Chapter 3: Assembly and Disassembly; ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY; according to local laws and regulations.
3-1 MultiPASS F20 Chapter 3: Assembly and Disassembly 1. ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY 1.1 Safety Cautions Electrical shock In order to prevent any risk of electrical shock, always be sure to check that the power cord and modularjack have been removed. Also, remove all cables con...
Page 43 - Damage due to electrostatic discharge; • Use a wrist-strap and earth the metal parts of the main unit.; Caution against electrical shock while working with power on; path being created through your body.; Application of grease; to turn the power off.
3-2 MultiPASS F20 Chapter 3: Assembly and Disassembly 1.2 General Cautions Damage due to electrostatic discharge This machine contains contact sensors and printed circuit boards that use ROMs, RAMs, custom chips andother electronic components that are vulnerable to damage by electrostatic discharge....
Page 44 - Prevention of ink-soiling; Figure 3-1 All Clear Operation; While waiting to return to the ready state after executing; “All clear”; , please do not press
3-3 MultiPASS F20 Chapter 3: Assembly and Disassembly 1.3 Product-Inherent Cautions Prevention of ink-soiling Be careful when handling the BJ ink cartridge nozzle, the ink pad, head cap, head wiper and waste ink pad.Residual ink may soil the main unit, working surfaces, your hands and clothes, etc. ...
Page 45 - Transporting the machine
3-4 MultiPASS F20 Chapter 3: Assembly and Disassembly 1.5 Transporting the machine If you must transport the machine as when returning it after repair work, be sure to perform the following work:(a) Mount the BJ cartridge (printer head) to the carriage. (b) Turn off the printer so that the carriage ...
Page 47 - Disassembly Procedure; Disassembly 1. Flat bed ass’y; Figure 3-3 Disassembly 1
3-6 MultiPASS F20 Chapter 3: Assembly and Disassembly 2.2 Disassembly Procedure Disassembly 1. Flat bed ass’y (1) Lift the pressure plate to remove.(2) Remove the 9 screws (a), and detach the flat bed ass’y (3) Disconnect 2 cable (b).(4) Remove the screw (c), and detach the grounding wire. (5) Remov...
Page 48 - Figure 3-4 Disassembly 2; Disassembly 2. Side cover, Operation panel
3-7 MultiPASS F20 Chapter 3: Assembly and Disassembly Figure 3-4 Disassembly 2 Disassembly 2. Side cover, Operation panel (1) Perform Disassembly 1 to remove the Flat bed ass’y. (2) Disconnect cable (b) from the SPCNT board.(3) Remove the 2 screws (c), and detach the operation panel. b Operation pan...
Page 49 - Disassembly 3. SPCNT board; Figure 3-5 Disassembly 3 and Disassembly
3-8 MultiPASS F20 Chapter 3: Assembly and Disassembly Disassembly 3. SPCNT board (1) Perform disassembly 1 to detach the flat bed assembly. (2) Disconnect all cables from the SPCNT board.(3) Remove the 4 screws (a), and detach the SPCNT board. Disassembly 4. PC-CARD unit (1) Perform disassembly 2, a...
Page 50 - To replace the SPCNT board, perform the following:
3-9 MultiPASS F20 Chapter 3: Assembly and Disassembly Caution When Replacing SPCNT Board To replace the SPCNT board, perform the following: a) Caution before replacing You will need to execute 'all clear' at the end of replacement. As necessary, print out the following data: a-1) Image Data in Image...
Page 51 - Disassembly 5. Middle cover ass’y; Figure 3-6 Disassembly 5
3-10 MultiPASS F20 Chapter 3: Assembly and Disassembly Disassembly 5. Middle cover ass’y 1) Perform disassembly 4. (2) Remove 3 screws (a), and detach the PC-CARD holder.(3) Remove the 4 screws (b), and detach the SPCNT holder. (4) Remove the 4 screws (c), and detach the middle cover.(5) Remove the ...
Page 52 - Figure 3-7 Disassembly 6 and Disassembly 7; Disassembly 6. Printer unit, Ink absorber
3-11 MultiPASS F20 Chapter 3: Assembly and Disassembly Figure 3-7 Disassembly 6 and Disassembly 7 Disassembly 6. Printer unit, Ink absorber (1) Perform disassembly 5, and detach the middle cover. (2) Remove the 3 screws (a), and detach the printer unit.(3) Remove the 2 ink absorbees. Disassembly 7. ...
Page 53 - Replacement of waste ink absorbers; NOTE
3-12 MultiPASS F20 Chapter 3: Assembly and Disassembly Replacement of waste ink absorbers The waste ink absorbers are designed to sop up any excess ink ejected during thecleaning operation or during ink squirting for maintenance, in order to maintain the good printing quality of the BJ cartridge. Th...
Page 54 - Figure 3-8 Disassembly 8; Disassembly 8. Contact sensor
3-13 MultiPASS F20 Chapter 3: Assembly and Disassembly Figure 3-8 Disassembly 8 Disassembly 8. Contact sensor (1) Perform disassembly 1, and detach the flat bed ass’y. (2) Remove the 2 screws (a).(3) Free the 5 claws (b), and detach the scanner cover. At this time, take care not to drop the document...
Page 55 - Disassembly 9. Contact sensor drive motor; Figure 3-9 Disassembly 9
3-14 MultiPASS F20 Chapter 3: Assembly and Disassembly Disassembly 9. Contact sensor drive motor (1) Perform disassembly 8, and detach the contact sensor. (2) Loosen the screw (a), and push the pulley toward the inside to detach the contact sensor drive belt from the gear. (3) Remove the screw (b), ...
Page 56 - Disassembly 10. Sensor board
3-15 MultiPASS F20 Chapter 3: Assembly and Disassembly Disassembly 10. Sensor board (1) Perform Disassembly 6 to remove the Printer unit. (2) Disconnect all cables from the sensor board.(3) Remove the 3 screws (a), and detach the sensor board. Disassembly 11. ASF unit (1) Perform Disassembly 6 to re...
Page 57 - Disassembly 12. Carriage unit
3-16 MultiPASS F20 Chapter 3: Assembly and Disassembly Disassembly 12. Carriage unit (1) Perform disassembly 10, and detach the sensor board. (2) Remove the left and right shaft clips.(3) Remove the carriage shaft. (4) Push the pulley to detach the carriage belt.(5) Detach the carriage encoder film ...
Page 58 - Handling encoder film; pull the torsion spring too much.; Figure 3-12 Encoder Film
3-17 MultiPASS F20 Chapter 3: Assembly and Disassembly Handling encoder film (1) Be careful not to get any grease on the encoder film If grease gets on the carriage encoder film, the film's slits will not be read correctly, resulting in error. If grease gets on the film, use alcohol to wipe it off c...
Page 59 - Disassembly 13. Purge unit; Purge unit
3-18 MultiPASS F20 Chapter 3: Assembly and Disassembly Figure 3-13 Disassembly 13 Disassembly 13. Purge unit (1) Perform disassembly 12, and detach the carriage unit. (2) Remove the 2 screws (a), and detach the purge unit. a Purge unit a
Page 60 - Handling the purge unit; Note the following with regard to the purge unit:; Figure 3-14 Handling the Purge Unit
3-19 MultiPASS F20 Chapter 3: Assembly and Disassembly Handling the purge unit Note the following with regard to the purge unit: (1) Grease soiling the blade Due to the blade's height, the carriage guide shaft may touch it when the shaft is removed or installed. Grease may soil the blade as a result...
Page 61 - Disassembly 14. Paper feed motor
3-20 MultiPASS F20 Chapter 3: Assembly and Disassembly Disassembly 14. Paper feed motor (1) Perform disassembly 11, and detach the ASF unit. (2) Remove the 2 screws (a), and detach the paper feed motor. Disassembly 15. Carriage motor (1) Perform disassembly 12, and detach the carriage unit. (2) Remo...
Page 62 - Disassembly 16. Platen unit
3-21 MultiPASS F20 Chapter 3: Assembly and Disassembly Figure 3-16 Disassembly 16 Disassembly 16. Platen unit (1) Perform disassembly 12, and detach the carriage unit. (2) Remove the 4 springs (a), and detach the pressure roller unit.(3) Remove the platen unit. Pressure roller unit a a Platen unit
Page 63 - Disassembly 17. Paper feed roller
3-22 MultiPASS F20 Chapter 3: Assembly and Disassembly Disassembly 17. Paper feed roller (1) Perform disassembly 16, and detach the platen unit. (2) Remove the bushing (a), and detach the paper feed roller. Figure 3-23 Disassembly 15 Paper feed roller a
Page 64 - REFERENCE; Disassembly 18. Replacing the ROM; To replace the ROM, perform the following:; a) Before Starting the Work; list to generate using the
3-23 MultiPASS F20 Chapter 3: Assembly and Disassembly REFERENCE Disassembly 18. Replacing the ROM To replace the ROM, perform the following: a) Before Starting the Work At the end of replacement, you will have to execute 'all clear'. As necessary, print out the followingdata. a-1) Image Data Stored...
Page 65 - Chapter 4
Page 66 - MultiPASS F20 Chapter 4: Maintenance & Service; this Chapter 2. HOW TO CLEAN PARTS
4-1 MultiPASS F20 Chapter 4: Maintenance & Service 1. MAINTENANCE LIST 1.1 Consumables Level Consumable When User INK tank When ink in the ink tank being used has run out. (BCI-24Black/ BCI-24Color) Service Technician None 1.2 Cleaning For the cleaning procedure, see this Chapter 2. HOW TO CLEAN...
Page 67 - Periodic Inspection; Item
4-2 MultiPASS F20 Chapter 4: Maintenance & Service 1.3 Periodic Inspection None 1.4 Periodic Replacement Parts None 1.5 Adjustment Items The following adjustments must be made on this fax. For the adjustment procedure, see this Chapter 3. ADJUSTMENT. Item When CS LED lights-on duration When the ...
Page 68 - Tool
4-3 MultiPASS F20 Chapter 4: Maintenance & Service 1.6 General Tools Tool Use Phillips screwdriver Removing/inserting screws Flat bladed screwdriver Removing/inserting screws Precision Phillips screwdriver Removing/inserting screws Precision flat bladed screwdriver Removing plastic tabs Tweezers...
Page 69 - HOW TO CLEAN PARTS; Main Unit Outer Covers; Open the pressure plate, and wipe with a dry soft cloth.; Precautions when Using IPA; the IPA to evaporate.
4-4 MultiPASS F20 Chapter 4: Maintenance & Service 2. HOW TO CLEAN PARTS 2.1 Main Unit Outer Covers Wipe with a dry, soft cloth. 2.2 Document Glass Open the pressure plate, and wipe with a dry soft cloth. 2.3 Printer Platen Open the inner cover, and wipe with a cloth moistened with a little wate...
Page 70 - Figure 4-1 Cleaning Location; Platen
4-5 MultiPASS F20 Chapter 4: Maintenance & Service Figure 4-1 Cleaning Location Platen Document glass
Page 71 - described below; TEST MODE; Figure 4-2 CS LED Lights-on Duration Adjustment Operation
4-6 MultiPASS F20 Chapter 4: Maintenance & Service 3. ADJUSTMENT 3.1 CS LED Lights-on Duration Adjustment a) Overview This adjustment is used to eliminate uneven scanning which can result from variations in light intensitybetween individual LED’s. Performing the adjustment will therefore have an...
Page 72 - When Adjustment of the Print Head Position is Required
4-7 MultiPASS F20 Chapter 4: Maintenance & Service 3.2 When Adjustment of the Print Head Position is Required a) Overview When replacing the print heads, the point of ink ejection may be off, preventing clean characters,depending on the state in which BJ cartridge is installed. In order to elimi...
Page 73 - Figure 4-4 Vertical Line Misalignment Correction Procedure
4-8 MultiPASS F20 Chapter 4: Maintenance & Service Figure 4-4 Vertical Line Misalignment Correction Procedure Menu Display 7.MAINTENANCE bypressing menu button. Display ALIGN PRINT HEAD bypressing button. 7.MAINTENANCE NOZZLE CHECK 7.MAINTENANCE ALIGN PRINT HEAD HORIZ. PATTERNPRINTING.... CHANGE...
Page 74 - Troubleshooting Index
4-9 MultiPASS F20 Chapter 4: Maintenance & Service 4. TROUBLESHOOTING 4.1 Troubleshooting Index For troubleshooting, use the troubleshooting index below to investigate the cause of the problem and refer to the specified page for countermeasures. Problem • Errors shown on the display • The error ...
Page 75 - Errors Shown on the Display; The ink level in the black ink tank is low.
4-10 MultiPASS F20 Chapter 4: Maintenance & Service 4.2 Errors Shown on the Display 4.2.1 User error message Look for the applicable error message and execute the appropriate countermeasures. "BLACK INK LOW" Cause: The ink level in the black ink tank is low. Solution: Replace the black i...
Page 77 - Resume
4-12 MultiPASS F20 Chapter 4: Maintenance & Service "CHECK PAPER SIZE" Cause: The size of the paper in the multi-purpose tray and that specified in the paper size setting are different. Solution: Load the correct paper size of change the paper size setting. Then press the Resume button. ...
Page 78 - “Check Printer”
4-13 MultiPASS F20 Chapter 4: Maintenance & Service "WAIT COOLING" Cause: The printhead is hot. Solution: Wait until the message disappears. "WASTED INK NEAR FULL" Cause: The waste ink tank is nearly full. Solution: If the message “Check Printer” has appeared, replace the ink abs...
Page 79 - Figure 4-5 Service Error Code Display; a) Service error code output; Display repeated
4-14 MultiPASS F20 Chapter 4: Maintenance & Service Figure 4-5 Service Error Code Display 4.2.2 Error codes a) Service error code output If bit0 of service data #1 SSSW SW01 is set to ‘1’, an appropriate service error code will be indicated asfollows in response to an error. b) Error code counte...
Page 80 - new; Service error code; UNQ
4-15 MultiPASS F20 Chapter 4: Maintenance & Service c) ERROR CODE LIST The error codes that have newly been added starting with the product are identified by the notation “ new ” those error codes for which remedies unique to the product are offered are identified by the notation “UNQ (UNIQUE).”...
Page 81 - d) New error codes and recovery methods
4-16 MultiPASS F20 Chapter 4: Maintenance & Service d) New error codes and recovery methods Those error codes that have been added starting with the product and those error codes for which remedies unique to the product are offered are shown together with causes and remedies, whereapplicable. ##...
Page 82 - Errors not Shown on the Display; • The unit does not power on.
4-17 MultiPASS F20 Chapter 4: Maintenance & Service 4.3 Errors not Shown on the Display 4.3.1 General errors • The unit does not power on. (1) Check the power cord connection. (2) Check the connection between the SPCNT board (JPSU1) and power supply unit.(3) Check the power supply unit's fuse (F...
Page 84 - • Printing quality error
4-19 MultiPASS F20 Chapter 4: Maintenance & Service Missing dots Unstable printing Splashed dots Figure 4-6 Defective Pattern (Sample) • Printing quality error • The printer does not at all. • Printing stops midway. • Certain colors are not printed. (1) Check that the orange cap or tape is not o...
Page 86 - • Memory card error
4-21 MultiPASS F20 Chapter 4: Maintenance & Service 4.3.4 Memory card error • Memory card error The card is not recognized. (1) Detach the memory card, and fit it back once again. (2) Check to see if the memory card contains image data using a digital camera or computer.(3) Check the connection ...
Page 87 - Hardware Switches; Facsimile Service Data Handbook
4-22 MultiPASS F20 Chapter 4: Maintenance & Service 5. SERVICE SWITCHES 5.1 Hardware Switches There is no service hardware switch on the Circuit board. 5.2 Service Data Setting Service data can be checked and changed with items on display menus. The default values of the SSSW/parameters availabl...
Page 88 - ROM data such as the version number and checksum are displayed.; Figure 4-7 Service Data Setting Method
4-23 MultiPASS F20 Chapter 4: Maintenance & Service #8 CLEAR (Data initialization mode) Various data are initialized by selecting one of these setting items. There is a setting item for checking/inputting the total number of pages printed and total number of pages scanned by this fax. #9 ROM (RO...
Page 89 - The switches marked “–” are not used. Do not change their settings.
4-24 MultiPASS F20 Chapter 4: Maintenance & Service The switches marked “–” are not used. Do not change their settings. #2 MENU, #3 NUMERIC Pram. and #4 NCU are not used. Do not change their settings. #6 GENESIS (UHQ function settings) Tampering with this setting may cause the scanned image qual...
Page 91 - If USER SW is selected from
4-26 MultiPASS F20 Chapter 4: Maintenance & Service Figure 4-10 Service Data (page 3) #8 CLEAR #9 ROM TELUSER SW SERVICE SW NCUSERVICE DATAREPORTCOUNTERALL USA-XX-XX Dialling data initializationUser data and service data #1 to #3 initialization User data and service data #1 to #3 and#6 to #7 ini...
Page 92 - See the chart in the service data shown in; Figure 4-12 How to Read Bit Switch Tables; Setting possible; Setting resrticted
4-27 MultiPASS F20 Chapter 4: Maintenance & Service See the chart in the service data shown in this Chapter, 5.2.3 Service data setting to see effective bits and their default values. The meanings (functions) of the bits are not described in this manual except the new switches added to this mode...
Page 93 - Function; Trailing edge margin
4-28 MultiPASS F20 Chapter 4: Maintenance & Service 5.2.5 New SSSWs/parameters added to this model #7 PRINTER (printer function settings) 2. NUMERIC PARAM. No. Function Selecting range Default setting 05 Trailing edge margin 0 ~ 9999 5 ( 5 mm) [Parameter 05] Sets the print image trailing edge ma...
Page 94 - User Test Print Functions; User enabled Test print functions are as follow.; Menu; button until; Printer Nozzle Check; Figure 4-13 Nozzle Check Pattern Print
4-29 MultiPASS F20 Chapter 4: Maintenance & Service 6. TEST FUNCTIONS 6.1 User Test Print Functions User enabled Test print functions are as follow. 6.1.1 Nozzle check pattern If you find a nozzle pattern indistinct or partially missing when you conduct this test print, do the headcleaning. If t...
Page 95 - Service Test Functions; See
4-30 MultiPASS F20 Chapter 4: Maintenance & Service 6.2 Service Test Functions The fax functions for testing individual operations, such as below. See this chapter 5.2.2 Service data registration/setting method for details of entering the test mode. To leave the test mode, press the Stop/Reset b...
Page 96 - Figure 4-14 Test Mode
4-31 MultiPASS F20 Chapter 4: Maintenance & Service 6.2.2 Test mode flowchart Figure 4-14 Test Mode [1] D-RAM [1] ADJ LEDTIME *[2] CS READ *[1] G3 4800bps Tx*[2] Not used [3] SENSOR *[4] Not used*[5] Not used*[6] Not used [7] PANEL *[8] FB 333pps B&W*[9] LINE DETECT *[3] DISP LEDTIME*[4] REG...
Page 97 - Error display; ADJ LED TIME; on Duration Adjustment
4-32 MultiPASS F20 Chapter 4: Maintenance & Service 6.2.3 D-RAM tests Pressing the < /> button from the test mode menu selects the D-RAM tests. D-RAM Test 1 writes data to the entire D-RAM region and reads it out to check that operations are correct. D-RAM Test 2 just readsdata at high spe...
Page 98 - Test type
4-33 MultiPASS F20 Chapter 4: Maintenance & Service NOTE 6.2.5 Faculty tests The faculty tests are selected by pressing the < / > button from the test mode menu. These tests test the following faculties of this machine. Test type Overview Sensor tests Test whether the sensors are operating...
Page 99 - Figure 4-16 Sensor Tests; DS of DES of DOC A4
4-34 MultiPASS F20 Chapter 4: Maintenance & Service Figure 4-16 Sensor Tests 6-3: SENSOR- 6 - 3 - 1 + Select the "6-3-1", and press the set button. Select the "6-3-3", and press the set button. DS of DES of DOC A4 DS: Document sensor DES: Document edge sensoron/of: document/no do...
Page 101 - Figure 4-17 Operation Panel
4-36 MultiPASS F20 Chapter 4: Maintenance & Service Figure 4-17 Operation Panel 6-7: PANEL 6-7: PANELLED TEST Press the Start button Press the Start button Press the Start button Press the start button Press the start button H pattern display All LCD dots display _ Pattern display All LED lamps ...
Page 102 - Report Output Function; a) List of service reports; The fax outputs the service reports shown below.; Report type; button then, select the type of list to
4-37 MultiPASS F20 Chapter 4: Maintenance & Service 7. SERVICE REPORT 7.1 Report Output Function 7.1.1 Service report output functions The fax outputs service data setting status, past communications history reports. a) List of service reports The fax outputs the service reports shown below. Rep...
Page 103 - The following is a sample list.
4-38 MultiPASS F20 Chapter 4: Maintenance & Service a-1) System data list This list shows service data #1~#5, #7, #9 setting statuses. The following is a sample list. Figure 4-18 System Data List (1/8)
Page 111 - Figure 4-26 System Dump List
4-46 MultiPASS F20 Chapter 4: Maintenance & Service a-2) System dump list This list shows the past communications statuses and error communications history. The following is a sample list. Figure 4-26 System Dump List
Page 112 - CLEAR DATE
4-47 MultiPASS F20 Chapter 4: Maintenance & Service CLEAR DATE : Not used RX/TX : Not used A4/B4/A3/LTR/LGL : Not used 33600 bps~2400 bps : Not used STD/FINE/SUPER/ULTRA : Not used MH/MR/MMR/JBIG/JPEG : Not used G3/ECM : Not used PRINT/READ : Total number df pages printed/scanned [Display exampl...
Page 113 - Figure 4-27 Wiring Diagram
4-48 MultiPASS F20 Chapter 4: Maintenance & Service 8. WIRING DIAGRAM 8.1 Wiring Diagram Figure 4-27 Wiring Diagram 1--5 1--5 J21 JCARD1 1----12 JPANEL1 1----12 JCS1 Cover sensor PC-CARD readerunit Operation panel SPCNT board Power supplyunit Carriageunit 1----7 4--1 JPSU JRMTR1 3--1 J102 1--4 J...
Page 115 - MultiPASS F20 Chapter 5: Appendix; PAPER SIZE; Checking Operations; What to do when trouble occurs; NOTE: “ALL clear” when nothing
5-1 MultiPASS F20 Chapter 5: Appendix 1. INSTALLATION T h i s m a c h i n e h a s b e e n d e s i g n e d f o r u s e r i n s t a l l a t i o n . T h e r e f o r e , t h i s m a n u a l containsonly an outline description of the procedures. For details of the installation, seethe QUICK START GUIDE. ...
Page 116 - MultiPASS F20 Chapter 5: Appendix
5-2 MultiPASS F20 Chapter 5: Appendix Figure 5-1 Copy Menu Settings (1/3) 2. USER DATA FLOW 2.1 User Data Flow (by Operation Panel) 2.1.1 Copy menu settings Press the copy buttom, and press the menu buttom 1.ENLARGE/REDUCE 2.PAPER SELECT 3.DENSITY 4.IMAGE QUALTY 9LEVL (- LIGHT + DARK) PRESET RAITO Z...