Canon B210c - Manual

Preface vii Chapter 13: TroubleshootingIf You Cannot Solve the Problem ........................................................................................... 13-2Clearing Jams ..........................................................................................................................

Chapter 1 Introduction 1-1 IntroductionIntroductionIntroductionIntroductionIntroduction Chapter 1 Introduction Using Your Documentation ................................................................................................... 1-2 Type Conventions Used in This Guide ...........................

1-2 Introduction Chapter 1 Using Your Documentation Your unit includes the following documentation: • This guide: Provides detailed information on how to set up, operate, maintain, and troubleshoot your unit. n This guide contains information for several Canon models. Please note that the illustrati...

Chapter 1 Introduction 1-3 IntroductionIntroductionIntroductionIntroductionIntroduction TX/RX NO. TX/RX NO. is the abbreviation used for Transaction number. TX Denotes Sending. RX Denotes Receiving. In addition, this guide uses distinctive typefaces to identify buttons and information in theLCD:• Th...

1-4 Introduction Chapter 1 Important Safety Instructions Read these safety instructions thoroughly before using your unit. c Except as specifically described in this guide, do not attempt to service your unit yourself.Never attempt to disassemble the unit: opening and removing its interior covers wi...

Chapter 1 Introduction 1-5 IntroductionIntroductionIntroductionIntroductionIntroduction • Unplug the unit from the wall outlet and refer service to qualified personnel under the following conditions:– When the power cord or plug is damaged or frayed.– If liquid has spilled into the unit.– If the uni...

1-6 Introduction Chapter 1 • To ensure reliable operation of the unit and to protect it from overheating (which can cause it to operate abnormally and create a fire risk), do not block the exhaust vent and never blockor cover any openings on the unit by placing it on a bed, sofa, rug, or other simil...

Chapter 2 Setting Up 2-1 Setting Up Chapter 2 Setting Up Unpacking Your Unit .............................................................................................................. 2-2 Removing Shipping Materials ...................................................................................

2-2 Setting Up Chapter 2 Unpacking Your Unit Before unpacking your unit, be sure to choose a suitable location for it. ( → p. 1-5) Carefully remove all items from the box. You should have someone help by holding the boxwhile you lift the unit and its protective packaging out of the box. Save the car...

Chapter 2 Setting Up 2-3 Setting Up Removing Shipping Materials Follow this procedure to remove the shipping materials. Keep them in case you need totransport the unit in the future: MultiPASS C75/FAX-B215C 1 Remove the shippingtapes from the top ofthe unit. 2 Remove the protectivepiece from the mul...

Chapter 2 Setting Up 2-5 Setting Up Assembling Your Unit Follow this procedure to assemble your unit: FAX Models OnlyHold the extension as shown and slide it into the rails on the back of the document tray. Thenslide the inner section of the extension into the inner rails on the document tray.Attach...

2-6 Setting Up Chapter 2 Making Connections Connecting the Telephone Line and External Devices Your unit has three jacks on the side for connection of the following:• Telephone line• Optional handset or telephone• Extension phone (i.e. an additional telephone that you may wish to place away from you...

2-8 Setting Up Chapter 2 Connecting Your Unit to a PC To connect your unit to a PC, you will need to purchase a printer cable that matches theinterface connector on your PC: • A Centronics ® -compatible parallel cable (IEEE 1284-compliant) no longer than 2 metres -or- • A USB cable no longer than 5 ...

Chapter 2 Setting Up 2-9 Setting Up Connecting the Power Cord Before connecting the power cord, → Power Supply, p. 1-6. Follow this procedure to connect the power cord: Connect the supplied powercord to the power cordconnector. Then connect theother end into a properlygrounded 200–240 V AC three-pro...

2-10 Setting Up Chapter 2 Main Components of Your Unit n Please note that your unit may differ from the illustration below. Paper Guide ADF (Automatic Document Feeder) and Printer Cover Document Guides Document Tray Paper Output Guides Output Tray Document Support Paper Rest Multi-Purpose Tray Opera...

Chapter 2 Setting Up 2-11 Setting Up Operation Panel n Please note that your unit may differ from the illustration below. GHI JKL MNO ABC DEF TUV WXYZ PQRS Copy Stop Hook Coded Dial Receive Mode R /Pause Start Image Quality / B&W 12 Resume 01 02 03 04 05 06 07 08 09 10 11 Function Report D.T. Da...

2-12 Setting Up Chapter 2 One-Touch Speed Dialling/Special Function Buttons The buttons on the right of the operation panel have the following two functions: • One-Touch Speed Dialling Buttons ( → pp. 6-5, 6-12) When the Function button’s light is off, the buttons marked 01 to 12 can be used for one...

Chapter 2 Setting Up 2-13 Setting Up Installing the BJ Cartridge Install the BJ cartridge as explained in this section. For additional information on BJ cartridges and tanks, and for instructions on replacing, → p. 12-7. Guidelines Follow these guidelines to ensure optimum performance of your BJ car...

2-14 Setting Up Chapter 2 The ink in the BJ cartridges and tanks is difficult to clean up if spilled. Follow theseprecautions when handling: • Carefully remove packaging from BJ cartridges and tanks. • Do not attempt to disassemble or refill BJ cartridges or tanks. • Do not shake or drop BJ cartridg...

Chapter 2 Setting Up 2-17 Setting Up Loading Paper This section describes how to load plain paper in the multi-purpose tray so that you can beginusing your unit. For complete details on the different print media you can use, and for instructions on selectingand loading other print media, → Chapter 5...

Chapter 2 Setting Up 2-19 Setting Up Loading Paper in the Multi-Purpose Tray Follow this procedure to load paper in the multi-purpose tray: 1 Make sure the paper thickness lever is set to p (left). • For details, → p. 5-6. c Do not set the paper thickness lever while the unit is printing since this ...

2-20 Setting Up Chapter 2 Testing Your Unit After you have assembled your unit, installed the BJ cartridge, and loaded the paper, you canmake sure your unit is printing properly by making several copies of a document. ( → p.10-2) If you have problems printing, → Chapter 13.

Chapter 3 Registering Information 3-1 Registering Inf ormation Chapter 3 Registering Information Methods of Registering Information in Your Unit .............................................................. 3-2Guidelines for Entering Numbers, Letters, and Symbols ......................................

3-4 Registering Information Chapter 3 ■ ■ ■ ■ ■ Entering Letters 1 Press T to switch to uppercase letter mode ( :A ) or lowercase letter mode ( :a ). 2 Press the numeric button that contains theletter you want. • Press repeatedly until the letter you want appears. Each button cycles through the lett...

Chapter 3 Registering Information 3-5 Registering Inf ormation ■ ■ ■ ■ ■ Entering Numbers 1 Press T to switch to number mode (:1). 2 Press the numeric button that contains thenumber you want. • To enter a space, press Space. 3 Continue entering other numbers using thenumeric buttons. ■ ■ ■ ■ ■ Enter...

3-6 Registering Information Chapter 3 Registering Sender Information What is Sender Information? When you receive a fax, the name of the person or company who sent you the fax, their fax/telephone number, and the date and time of transmission may be printed in small type at thetop of each page. This...

Chapter 3 Registering Information 3-7 Registering Inf ormation 4 Use the numeric buttons to enter the correctday, month, year, and time in this order. • Enter only the last two digits of the year.• Use the 24-hour format for the time (e.g. 1:00 p.m. as 13:00). • If you make a mistake, press Clear an...

3-10 Registering Information Chapter 3 4 Use d or u to select TEL LINE TYPE . 5 Press Set. 6 Use d or u to select the telephone line type setting you want. • You can select from the following: – ROTARY PULSE – TOUCH TONE 7 Press Set. 8 Press Stop to return to standby mode. Setting the Telephone Line...

Chapter 3 Registering Information 3-11 Registering Inf ormation 4 Use d or u to select R-KEY SETTING . 5 Press Set. 6 Use d or u to select PBX . 7 Press Set. 8 Use d or u to select the access type of your switching system. • The default setting is EARTH CONNECTION . • You can select from the followi...

3-12 Registering Information Chapter 3 10 Use the numeric buttons to enter the outsideline access number (max. 20 digits). 11 Press R (Redial)/Pause to enter a pause. 12 Press Set. 13 Press Stop to return to standby mode. ■ ■ ■ ■ ■ If you selected HOOKING or EARTH CONNECTION in step 8: 9 Press Set. ...

Chapter 4 Document Handling 4-1 Document Handling Chapter 4 Document Handling Document Requirements ...................................................................................................... 4-2 Scanned Area of a Document .....................................................................

4-2 Document Handling Chapter 4 Document Requirements The documents you load into the ADF for sending, copying, and scanning must meet therequirements shown in the table below. Depending on your document, select automatic or manual document feed with the documentfeed lever located at the top of the ...

Chapter 4 Document Handling 4-3 Document Handling ■ ■ ■ ■ ■ Problem Documents • To prevent document jams in the ADF, do not use any of the following: – Wrinkled or creased paper – Carbon paper or carbon-backed paper – Curled or rolled paper – Coated paper – Torn paper – Onion skin or thin paper • Re...

4-4 Document Handling Chapter 4 Loading Documents Follow this procedure to load documents into the ADF: 1 Open the document tray (MultiPASS modelsonly). 2 Set the document feed lever to a (automatic) or m (manual) document feed. • If you are unsure which to select, → p. 4-2. (Automatic document feed...

4-6 Document Handling Chapter 4 Problems With Multipage Documents If you have trouble feeding multipage documents into the ADF, remove the stack and tap it ona flat surface to even the edges. Then “slant” the stack so that its front edge is bevelled, andinsert the stack into the ADF. n To avoid feed...

Chapter 5 Paper Handling 5-1 P aper Handling Chapter 5 Paper Handling Print Media Requirements .................................................................................................... 5-2 Printable Areas .......................................................................................

5-2 Paper Handling Chapter 5 Print Media Requirements You can stack the following media in the multi-purpose tray: Print Media Size Weight Quantity Paper ThicknessLever Position Plain paper A4 64-90 g/m 2 Approx. 100 sheets* p (Left) (210 × 297 mm/ 8.27 × 11.69 in.) (Max. 10 mm stack) Letter(215.9 ×...

Chapter 5 Paper Handling 5-3 P aper Handling Printable Areas ■ ■ ■ ■ ■ Paper The shaded area below shows the printable area of A4-size paper. Be sure to print within thisarea. ■ ■ ■ ■ ■ Envelope The shaded area below shows the printable area of European DL-size envelopes. Be sure toprint within this...

5-4 Paper Handling Chapter 5 Selecting Print Media This section describes the different print media you can use with your unit. To achieve thebest possible printing performance of your unit, be sure to select the correct print media. n • Be sure to test print media before purchasing large quantities...

5-6 Paper Handling Chapter 5 Setting the Paper Thickness Lever The paper thickness lever adjusts the gap between the BJ cartridge print head and the printmedia to suit the print media’s thickness. Before printing, be sure to set the paper thicknesslever. For details on which position to set the pape...

5-8 Paper Handling Chapter 5 Loading Envelopes You can load up to 10 envelopes in the multi-purpose tray. For details on the types ofenvelopes you can load, → pp. 5-2, 5-4. Follow this procedure to load envelopes in the multi-purpose tray: 1 Make sure the paper thickness lever is set to e (right). •...

5-10 Paper Handling Chapter 5 Using Canon Specialty Print Media Specialty Print Media Guidelines n Be sure to read any instructions that come with your Canon specialty print media, as these provideimportant information on how to achieve the highest print quality. Follow these guidelines: • When feed...

Chapter 5 Paper Handling 5-11 P aper Handling Printing on High Resolution Paper To load high resolution paper in your unit, follow the same procedure as for loading paper inthe multi-purpose tray ( → p. 2-19). However, before printing, be sure to raise both paper output guides as shown below: The pa...

Chapter 5 Paper Handling 5-13 P aper Handling Printing on Fabric Sheets Canon Fabric Sheet FS-101 comes with a booklet that describes special handling procedures.Be sure to read this booklet for special information on fabric sheets. n • Do not use the fixing agent provided with the Canon Fabric Shee...

5-14 Paper Handling Chapter 5 Printing on Banner Paper Banner paper is a continuous sheet of paper with perforations at equal distances along itslength, where it can be cut to the length required. For best results, use Canon Banner Paper.You can print banners from two to six sheets in length. n Alwa...

Chapter 6 Speed Dialling 6-1 Speed Dialling Chapter 6 Speed Dialling What is Speed Dialling? ........................................................................................................ 6-2 Speed Dialling Methods ..............................................................................

6-2 Speed Dialling Chapter 6 What is Speed Dialling? Speed dialling allows you to simplify dialling procedures by registering a fax/telephonenumber(s) and name under a button or code. You can then dial that number by pressing onlyone or a few buttons. Speed Dialling Methods The three speed dialling ...

Chapter 6 Speed Dialling 6-3 Speed Dialling 5 Use d or u to select a one-touch speed dialling button ( 01 to 12 ). • If a one-touch speed dialling button has already been registered, the number registered under thatbutton appears. • If a group is already registered under a one-touch speed dialling b...

Chapter 6 Speed Dialling 6-5 Speed Dialling 4 Press the one-touch speed dialling buttonassigned to the number you wish to fax. • The number registered under that one-touch speed dialling button is displayed. • If you press the wrong button, press Stop, then press the correct button. • NO TEL # appea...

6-6 Speed Dialling Chapter 6 Coded Speed Dialling Registering Numbers for Coded Speed Dialling Coded speed dialling allows you to dial a fax/telephone number by pressing only threebuttons. First you press Coded Dial and then you enter a two-digit code under which youhave registered a fax/telephone n...

6-8 Speed Dialling Chapter 6 4 Press Coded Dial. 5 Use the numeric buttons to enter the two-digitcode assigned to the number you wish to fax. • The number registered under that coded speed dialling code is displayed. • If you enter the wrong code, press Stop. Then press Coded Dial and enter the corr...

Chapter 6 Speed Dialling 6-9 Speed Dialling Group Dialling Creating Groups If you frequently send documents to a same group of fax numbers, you can create a group ofthese numbers and register them under a speed dialling button or code. This enables you topress a single one-touch speed dialling butto...

6-12 Speed Dialling Chapter 6 4 Enter the group registered under a one-touchspeed dialling button or coded speed diallingcode. ■ To enter a group registered under a one-touch speed dialling button:Press the one-touch speed dialling buttonassigned to the group you wish to fax. • If you press the wron...

Chapter 6 Speed Dialling 6-13 Speed Dialling Speed Dialling Lists You can print lists of fax/telephone numbers registered for speed dialling. Keep these listsnear your unit so you can refer to them when dialling. Printing Speed Dialling Lists Follow this procedure to print speed dialling lists: 1 Pr...

6-14 Speed Dialling Chapter 6 ■ ■ ■ ■ ■ 1-TOUCH SPD DIAL LIST Unsorted list: Destinations listed in button order. Sorted list: Destinations listed in alphabetical order. ■ ■ ■ ■ ■ CODED SPEED DIAL LIST Unsorted list: Destinations listed in code order. Sorted list: Destinations listed in alphabetical...

Chapter 7 Sending Faxes 7-1 Sending F a x e s Chapter 7 Sending Faxes Preparing to Send a Fax ....................................................................................................... 7-3 Documents You Can Fax ...............................................................................

7-2 Sending Faxes Chapter 7 Using Alternative Telephone Networks (All Models Except the MultiPASS C75/FAX-B215C) ............................................................................................ 7-21Registering an Alternative Telephone Network ................................................

Chapter 7 Sending Faxes 7-3 Sending F a x e s Preparing to Send a Fax Documents You Can Fax For information on the types of documents you can fax, their requirements, and details onloading documents, → Chapter 4. Adjusting the Quality of Your Faxes Canon’s Ultra High Quality (UHQ™) imaging technolog...

7-4 Sending Faxes Chapter 7 Setting the Scanning Resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may causetext and graphics to have a jagged appearance, while higher resolutions provide smoothercurves and lines, crisp text and graphics, and a better match...

Chapter 7 Sending Faxes 7-5 Sending F a x e s 4 Use d or u to select SCAN CONTRAST . 5 Press Set. 6 Use d or u to select the scanning contrast you want. • You can select from the following: – STANDARD Adequate for most documents. – DARKER Suitable for light documents. – LIGHTER Suitable for dark doc...

7-6 Sending Faxes Chapter 7 Dialling Methods There are several ways of dialling the number of the party you want to send to. They are asfollows: • Regular Dialling Dial a fax number by using the numeric buttons, just like dialling a telephone number. • One-Touch Speed Dialling Dial a fax number by p...

Chapter 7 Sending Faxes 7-7 Sending F a x e s Sending Methods This section describes the methods and advantages of the two main sending methods:Memory sending and Manual sending via the handset. Memory Sending Memory sending is a quick and easy way to send a document. As the first page of amultipage...

7-8 Sending Faxes Chapter 7 5 Press Start (Start/Scan) to begin scanningfor sending, or if you used speed dialling, waita few seconds for the unit to begin scanningautomatically. • If you prefer the unit never to scan a document automatically after a few seconds, disable the TIME OUT setting. ( → p....

7-10 Sending Faxes Chapter 7 Cancelling Sending Follow this procedure if you want to stop sending a document before transmission iscompleted: ■ ■ ■ ■ ■ Cancel manual sending via the handset as follows: 1 Press Stop. • The transmission is cancelled.• The unit prints an ERROR TX REPORT. ( → p. 11-4) ■...

Chapter 7 Sending Faxes 7-11 Sending F a x e s Redialling When the Line is Busy There are two methods of redialling: Manual redialling and Automatic redialling. This section explains these two methods. Manual Redialling Press R (Redial)/Pause to dial the last number you dialled with the numeric butt...

7-12 Sending Faxes Chapter 7 Cancelling Automatic Redialling Automatic redialling cannot be cancelled with the Stop button while the unit is waiting toredial. Follow this procedure to cancel automatic redialling: 1 Wait until the unit begins redialling. 2 Press Stop. • The unit asks you to confirm t...

7-14 Sending Faxes Chapter 7 4 Enter up to 113 fax numbers using any of thefollowing methods: ■ One-touch speed dialling:Press the desired one-touch speed diallingbutton(s). ■ Coded speed dialling:Press Coded Dial, then use the numericbuttons to enter the two-digit code. Repeatfor other codes. • Be ...

7-16 Sending Faxes Chapter 7 Sending a Document Using Group Dialling If you frequently send faxes to the same group of fax numbers, you can create a group ofthese numbers. Groups are stored under one-touch speed dialling buttons or coded speeddialling codes. For details, → p. 6-9. Delayed Sending (M...

Chapter 7 Sending Faxes 7-17 Sending F a x e s Documents Stored in Memory Printing a List of Documents in Memory Your unit can print a list of documents stored in memory, along with the transaction number( TX/RX NO. ) of each document. Once you know the transaction number of a document in memory, yo...

7-18 Sending Faxes Chapter 7 Printing a Document in Memory Before printing a document, make sure you have the correct BJ cartridge installed. Black & WhiteDocument in Memory Colour Document in Memory Colour BJ cartridge Printing possible. Printing possible. Black BJ cartridge Printing possible. ...

7-20 Sending Faxes Chapter 7 7 Press T to delete the document. • If you change your mind and want to keep the document in memory, press #. • The unit deletes the document. 8 To continue deleting other documents inmemory, repeat the procedure from step 5.-or-Press Stop to return to standby mode. Dele...

7-22 Sending Faxes Chapter 7 Registering an Alternative Telephone Network Follow this procedure to register the access and ID codes under the M button for analternative telephone network: 1 Press Function. 2 Press Data Registration. 3 Press Set twice. 8 Use d or u to select the access code. • You ca...

Chapter 7 Sending Faxes 7-23 Sending F a x e s 10 Use the numeric buttons to enter the ID code(max. 20 digits, no pauses necessary). • This ID code is given to you by Cable and Wireless Communications Limited (or anotheralternative service). • If an ID code is already registered, you will see a stri...

7-24 Sending Faxes Chapter 7 7 Press Start (Start/Scan) to begin scanningfor sending. • The unit automatically dials the access and ID codes registered under the M button and thendials the other party’s fax number. • To cancel sending once dialling has started, press Stop then T . ( → p. 7-10) n • T...

Chapter 8 Receiving Faxes 8-1 Receiving F a x e s Chapter 8 Receiving Faxes Different Ways to Receive a Fax .......................................................................................... 8-2 Receiving Faxes Automatically: FAX ONLY MODE .......................................................

8-2 Receiving Faxes Chapter 8 Different Ways to Receive a Fax Your unit provides you with several modes for receiving faxes. To determine which mode bestsuits your requirements, refer to the table below: Receive Mode Main Use Operation Requirements Details FAX ONLY MODE Fax Unit answers all calls as...

Chapter 8 Receiving Faxes 8-3 Receiving F a x e s Receiving Faxes Automatically: FAX ONLY MODE If you have a separate telephone line for your unit, set FAX ONLY MODE for the unit to answer all calls as fax calls. Setting FAX ONLY MODE Your unit is factory-set to FAX ONLY MODE . If you have not chang...

8-6 Receiving Faxes Chapter 8 Setting the Options for Fax/Tel Mode If you set Fax/Tel Mode , you can control precisely how the unit handles incoming calls by adjusting the following settings: • Adjust the time the unit takes to check whether a call is from a fax machine or a telephone ( RING START T...

8-8 Receiving Faxes Chapter 8 Receiving Faxes Manually: MANUAL MODE In MANUAL MODE , if you connect the optional handset, a telephone, or an extension phone to your unit, you can receive voice calls as well as manually activate reception of faxes. You canactivate reception from your unit or from the...

8-10 Receiving Faxes Chapter 8 Receiving With an Answering Machine: ANS.MACHINEMODE Connecting an answering machine to your unit allows you to receive faxes and telephonemessages while you are out. In ANS.MACHINE MODE , your unit allows the answering machine to answer incoming calls, then listens fo...

Chapter 8 Receiving Faxes 8-11 Receiving F a x e s Receiving Faxes to the MultiPASS Suite (MultiPASSModels Only) When your PC is on, you can set the MultiPASS Suite to automatically upload incoming faxesfrom your unit to your PC. ( → Software User’s Guide) When Your PC is Off If you have set the Mul...

8-12 Receiving Faxes Chapter 8 Receiving in Colour Your unit has been factory-set to receive faxes in colour from fax machines with colourcapability. When receiving a fax, your unit detects if the incoming fax is a colour or black &white transaction, and prints the fax accordingly. For automatic...

Chapter 8 Receiving Faxes 8-13 Receiving F a x e s Receiving While Performing Other Tasks Your unit is a multitasking device so it can receive faxes and voice calls while you areperforming other tasks. If you receive a fax while performing certain tasks, the unit stores the incoming fax in memory.As...

8-14 Receiving Faxes Chapter 8 Cancelling Receiving Follow this procedure if you want to stop receiving a fax before reception is completed: 1 Press Stop. • The unit asks you to confirm that you want to cancel. Ex: 2 Press T to cancel receiving. • Receiving is not cancelled until you press T . • If ...

Chapter 9 Special Features 9-1 Special Features Chapter 9 Special Features Special Dialling ...................................................................................................................... 9-2 Dialling an Overseas Number (With Pauses) ..............................................

9-2 Special Features Chapter 9 4 Use the numeric buttons to dial theinternational access code. • If you enter the wrong number, press Stop, then enter the correct number. • For details on international access codes, contact your local telephone company. 5 If necessary, press R (Redial)/Pause to ente...

9-4 Special Features Chapter 9 Switching Temporarily to Tone Dialling Many information services for banks, airline reservations, hotel reservations, etc., require tonedialling for their services. If your unit is connected to a rotary pulse line, follow this procedureto set the unit temporarily for t...

Chapter 9 Special Features 9-5 Special Features Confirming a Dial Tone* This feature allows you to set your unit to listen for and detect a dial tone in the middle of afax/telephone number before dialling the rest of the number. This is called Dial tone detection. Use this feature only when you regi...

9-6 Special Features Chapter 9 6 Use the numeric buttons to enter a four-digitpassword. 7 Press Set twice. Restricting Use of Your Unit By enabling the restriction feature of your unit, you can prevent unauthorised people frommaking calls and sending faxes. Enabling Restriction of Your Unit To restr...

Chapter 9 Special Features 9-7 Special Features 6 Use the numeric buttons to enter the four-digitpassword you previously registered. 7 Press Set four times. 10 Press Stop to return to standby mode. Restriction of the unit is now enabled. No one can make calls or send faxes. (This settingdoes not res...

Chapter 10 Making Copies 10-1 Making Copies Chapter 10 Making Copies Documents You Can Copy .................................................................................................. 10-2Copying Documents ..........................................................................................

10-2 Making Copies Chapter 10 Documents You Can Copy For information on the types of documents you can copy, their requirements, and details onloading documents, → Chapter 4. Copying Documents One of your unit’s convenient features is its ability to make high-quality black & white andcolour copi...

10-6 Making Copies Chapter 10 Setting the Length of the Bottom Margin You can adjust the length of the bottom margin for colour copying and colour reception. The default margin length is NORMAL (21 mm). Follow this procedure to set the length of the bottom margin: 1 Press Function. 2 Press Data Regi...

Chapter 11 Reports and Lists 11-1 Repor ts and Lists Chapter 11 Reports and Lists Summary of Lists and Reports .......................................................................................... 11-2ACTIVITY REPORT .................................................................................

11-2 Reports and Lists Chapter 11 Summary of Lists and Reports The table below shows the lists and reports that can be printed from your unit. Refer to thepages indicated for more details. Report or List Description Details USER'S DATA LIST Lists the current settings of your unit and theregistered s...

Chapter 12 Maintenance 12-1 Maintenance Chapter 12 Maintenance Periodic Cleaning ................................................................................................................ 12-2 Cleaning the Unit’s Exterior ...........................................................................

12-2 Maintenance Chapter 12 Periodic Cleaning Your unit requires little periodic maintenance. This section describes the necessary cleaningprocedures for your unit. Please note the following before cleaning: • Be sure to disconnect the power cord before cleaning the unit. Since documents in memory a...

Chapter 12 Maintenance 12-3 Maintenance Cleaning the Unit’s Interior Cleaning Inside the Printer Cover To prevent ink spots and paper dust from accumulating inside the unit and affecting printquality, clean the unit’s print area periodically. Follow this procedure to clean inside the unit: 1 Disconn...

Chapter 12 Maintenance 12-5 Maintenance 4 While holding the operation panel open, cleanthese components: ■ Separation guide and separation rollerWipe with a clean, soft, dry, lint-free cloth. ■ White sheet and scanning glassWipe with a clean, soft, lint-free clothmoistened with water, then wipe with...

12-6 Maintenance Chapter 12 5 Clean the shaded area of the operationpanel. • Dirt and dust particles that collect on the underside of the operation panel affect the qualityof the documents you copy or send. Separation Roller 6 Use a clean, soft, dry, lint-free cloth to wipeup paper dust from the are...

Chapter 12 Maintenance 12-7 Maintenance BJ Cartridge BJ Cartridges and BJ Tanks You can purchase the following BJ cartridges and tanks for use with your unit. Contact yourlocal authorised Canon dealer. n For optimum printing results and to avoid printing problems, Canon recommends that you only uset...

12-8 Maintenance Chapter 12 ■ ■ ■ ■ ■ BCI-21 Colour BJ Tank Contains the colour ink for the Colour BJ cartridge. When the ColourBJ tank of the Colour BJ cartridge runs out, replace with this tank. When to Replace a BJ Cartridge or BJ Tank How frequently you need to replace a BJ cartridge or tank dep...

Chapter 12 Maintenance 12-9 Maintenance n • To help ensure the maximum life of your BJ car tridges, always follow the guidelines for cartridge maintenance. ( → p. 2-13) • For optimum printing results and to avoid printing problems, Canon recommends that you only use the Canon BJ cartridges and tanks...

12-10 Maintenance Chapter 12 Testing and Cleaning the BJ Cartridge Print Head The print head in the BJ cartridge contains nozzles through which ink is propelled onto thepaper. To maintain the best possible print quality, these nozzles need to be cleaned from timeto time. Your unit is equipped with a...

Chapter 12 Maintenance 12-11 Maintenance Cleaning the BJ Cartridge Print Head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print thenozzle check pattern to see if the print head nozzles are operating properly ( → p. 12-10). If the pattern is broken, missing...

12-12 Maintenance Chapter 12 Replacing the BJ Cartridge This section describes how to replace the BJ cartridge. Before replacing the BJ cartridge, besure to read the section When to Replace a BJ Cartridge or BJ Tank. ( → p. 12-8) n • The procedure explained here is the same for replacing an old BJ c...

Chapter 12 Maintenance 12-15 Maintenance Replacing a BJ Tank This section describes how to replace a BJ tank in an installed Colour BJ cartridge. Beforereplacing a BJ tank, be sure to read the section When to Replace a BJ Cartridge or BJ Tank. ( → p. 12-8) n • Do not leave empty BJ tanks in a Colour...

Chapter 13 Troubleshooting 13-1 T ro u b leshooting Chapter 13 Troubleshooting If You Cannot Solve the Problem ....................................................................................... 13-2Clearing Jams ......................................................................................

13-2 Troubleshooting Chapter 13 If You Cannot Solve the Problem If you have a problem with your unit and you cannot solve it by referring to the information inthis chapter, contact your local authorised Canon dealer or the Canon help line. Canon’s support personnel are trained in the technical suppo...

Chapter 13 Troubleshooting 13-3 T ro u b leshooting Clearing Jams Jams in the ADF When a document jams or misfeeds in the ADF, the LCD displays CHECK DOCUMENT . Follow this procedure to clear the document jam: n You do not need to unplug the unit when clearing document jams. 1 Press Stop. 2 Open the...

13-4 Troubleshooting Chapter 13 Jams in the Multi-Purpose Tray If print media jams in the multi-purpose tray, the LCD displays CLEAR PAPER JAM . Follow this procedure to clear the jam: n You do not need to unplug the unit when clearing paper jams. 1 Close the document tray if necessary(MultiPASS mod...

Chapter 13 Troubleshooting 13-5 T ro u b leshooting LCD Messages The following messages are displayed in the LCD when the unit is performing a function orencounters an error. The error code appears in the ACTIVITY REPORT. ( → p. 11-3) Message Error Code Cause Action AUTO REDIAL — The unit is waiting...

Chapter 13 Troubleshooting 13-13 T ro u b leshooting Paper Feeding Problems ■ ■ ■ ■ ■ Paper does not load. The multi-purpose tray may contain too many sheets.• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark ( P ). ( → p. 2-17) Paper may not be loaded correct...

13-14 Troubleshooting Chapter 13 ■ ■ ■ ■ ■ Transparencies or back print film do not feed correctly. The transparencies or back print film may not be loaded correctly.• Make sure they are loaded properly ( → p. 2-17). Do not load more than 50 transparencies or 10 back print film sheets in the multi-p...

Chapter 13 Troubleshooting 13-15 T ro u b leshooting The one-touch speed dialling button or coded speed dialling code you entered may notbe registered for the feature you want to use.• Check the one-touch speed dialling button or coded speed dialling code and make sure it is registered correctly. ( ...

13-16 Troubleshooting Chapter 13 ■ ■ ■ ■ ■ Cannot send using Error Correction Mode (ECM). The other party’s fax machine may not support ECM.• If the other party’s fax machine does not support ECM, then the document is sent in normal mode without error checking. ECM may be disabled.• Make sure ECM is...

Chapter 13 Troubleshooting 13-17 T ro u b leshooting ■ ■ ■ ■ ■ The unit does not switch automatically between telephone and fax reception. The unit may not be set to switch automatically between telephone and fax reception.• For the unit to switch automatically, the receive mode must be set to Fax/T...

13-18 Troubleshooting Chapter 13 Error Correction Mode (ECM) may be disabled.• Make sure ECM is on. ( → ECM RX , p. 14-7) ■ ■ ■ ■ ■ Faxes do not print. The BJ cartridge or tanks may not be installed properly.• Make sure the BJ cartridge and tanks are installed properly. ( → pp. 2-13, 12-15) • Be sur...

Chapter 13 Troubleshooting 13-19 T ro u b leshooting Copying Problems ■ ■ ■ ■ ■ The unit will not make a copy. The BJ cartridge or tanks may need to be replaced.• Determine if the problem is with the BJ cartridge or tanks ( → p. 12-8), and replace if necessary. ( → pp. 12-12, 12-15) You may be tryin...

13-20 Troubleshooting Chapter 13 Telephone Problems ■ ■ ■ ■ ■ You cannot dial. The telephone line may not be connected properly.• Make sure all line connections are secure. ( → p. 2-6) The power cord may not be plugged in securely.• Check that the power cord is plugged securely into the unit and int...

Chapter 13 Troubleshooting 13-21 T ro u b leshooting ■ ■ ■ ■ ■ The printout contains blurred or smudged ink. The print media you are using may not be supported by the unit.• Make sure you are using the recommended print media. ( → p. 5-2) You may be printing on the wrong side of the paper.• Some pap...

13-22 Troubleshooting Chapter 13 Printing Problems ■ ■ ■ ■ ■ The Alarm light comes on and the unit beeps while printing. The unit may have a paper jam.• Clear the paper jam. ( → p. 13-4) • If the unit has no paper jam, unplug the unit and wait five seconds, then plug it in again. If the problem is f...

Chapter 13 Troubleshooting 13-23 T ro u b leshooting ■ ■ ■ ■ ■ The BJ cartridge moves, but ink does not appear. The BJ cartridge or tanks may not be installed properly.• Make sure the BJ cartridge and tanks are installed properly. ( → pp. 2-13, 12-15) • Be sure to remove the orange protective tape f...

13-24 Troubleshooting Chapter 13 ■ ■ ■ ■ ■ The printout curls. Your page may include a large amount of ink.• Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry. Then remove the page carefully without touching any surfaces. • The paper you are using may be too thin. Printi...

Chapter 13 Troubleshooting 13-25 T ro u b leshooting ■ ■ ■ ■ ■ Nothing appears in the LCD. The power cord may not be plugged in securely.• Check that the power cord is plugged securely into the unit and into the wall outlet ( → p. 2-9). If the unit is plugged into a power strip, make sure the power ...

13-26 Troubleshooting Chapter 13 If a Power Cut Occurs If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retainsthe user data settings and the speed dialling settings. However, any sent or receiveddocuments stored in memory will be lost. During a power cut, func...

Chapter 14 Summary of Settings 14-1 Summar y of Settings Chapter 14 Summary of Settings Understanding the Menu System ...................................................................................... 14-2 Accessing the Menus .........................................................................

14-2 Summary of Settings Chapter 14 Understanding the Menu System The menu system allows you to customise the way your unit operates. It consists of sixmenus, each containing settings that control different functions of your unit. n • For MultiPASS models, if your unit is connected to a PC, we recom...

14-4 Summary of Settings Chapter 14 User Settings Menu For details on accessing the settings below, → pp. 14-2, 14-3. Setting Description Sub-Settings DATE & TIME Sets the current date. ( → p. 3-7) – UNIT TELEPHONE # Enters the fax/telephone number you want to appear at the top of each fax page ...

Chapter 14 Summary of Settings 14-5 Summar y of Settings Report Settings Menu For details on accessing the settings below, → pp. 14-2, 14-3. Setting Description Sub-Settings TX REPORT Enables/disables automatic printing of a transmission report. ( → p. 11-4) PRINT ERROR ONLY OUTPUT YES PRINT ERROR O...

14-8 Summary of Settings Chapter 14 Printer Settings Menu For details on accessing the settings below, → pp. 14-2, 14-3. Setting Description Sub-Settings RX REDUCTION Enables/disables reduction of faxes to fit on the paper loaded in the multi-purpose tray. ON OFF REDUCE DIMENSION Selects the directi...

Chapter 14 Summary of Settings 14-9 Summar y of Settings System Settings Menu For details on accessing the settings below, → pp. 14-2, 14-3. Setting Description Sub-Settings UN/LOCK PHONE Enables/disables restriction of the unit. ( → p. 9-6) – PASSWORD Enters a password to restrict access to the LOC...

Appendix A Specifications A-1 Specifications Appendix A Specifications General Specifications ......................................................................................................... A-2Facsimile ..........................................................................................

A-2 Specifications Appendix A General Specifications Power Source200–240 V/50–60 Hz Power Consumption– Maximum: MultiPASS C75/FAX-B215C: Approx. 42.9 W MultiPASS C80/C70, FAX-B230C/B210C: Approx. 46.2 W – Standby: MultiPASS C70/FAX-B210C: Approx. 6.9 W MultiPASS C75/C80, FAX-B215C/B230C: Approx. 7.9...

Appendix A Specifications A-3 Specifications Facsimile Applicable LinePublic Switched Telephone Network (PSTN) CompatibilityG3 Data Compressing SystemMH, MR, MMR, JBIG, JPEG Modem TypeFax modem Modem Speed– MultiPASS C75/C70, FAX-B215C/B210C: 14400/9600/7200/4800/2400 bps,automatic fallback – MultiP...

A-4 Specifications Appendix A Copier Scanning Resolution– B&W TEXT: 360 × 360 dpi– B&W PHOTO: 360 × 360 dpi with halftone– COLOUR (COLOR) DRAFT: 360 × 180 dpi, full colour – PLAIN PAPER*: 360 × 360 dpi, full colour– HIGH. RES. PAPER*: 360 × 360 dpi, full colour – COLOR FINE**: 360 × 360 dpi,...

Appendix A Specifications A-5 Specifications BJ Cartridges BC-21e Colour BJ Cartridge– Print Head: Black: 64 nozzlesColour: 24 nozzles each (cyan, magenta,yellow) – Print Head Life: Approx. 2,000 colour pages at 30% coverage – BJ Tanks: BCI-21 Colour (cyan, magenta, yellow)BCI-21 Black – Ink Colour:...

Appendix B Options B-1 Options Appendix B Options Optional Handset .................................................................................................................. B-2 Package Contents ....................................................................................................

B-2 Options Appendix B Optional Handset An optional handset is available for connection to your unit. Contact your local authorisedCanon dealer for more information on purchasing this option. n Please note that the shape of your handset may differ from the one shown in this section.However, both han...

Appendix B Options B-3 Options Attaching the Handset to Your Unit Follow this procedure to attach the optional handset to your unit: 1 Use two of the screws provided to attach thehandset cradle to the cradle support. • Push the screws in with your finger or use a cross- point screwdriver. Make sure ...

B-4 Options Appendix B 6 Return the unit to its upright position andplace the handset in its cradle. • Make sure the cradle support rests on the table top along with the unit. 7 Connect the line from the handset to the h jack. 8 Reconnect the power cord. 9 Reinstall the BJ cartridge in the unit.( → ...

Index I-1 Index Index u button: 2-12, 14-2 d button: 2-12, 14-2 l button: 2-12, 3-5 r button: 2-12, 3-4, 3-5 R (Redial)/Pause button: 2-11, 7-11, 9-2 1-TOUCH SPD DIAL LIST description: 11-2printing: 6-13sample: 6-14 A Accessing, menus: 14-2, 14-3ACTIVITY REPORT description: 11-2printing: 11-3sample:...