Page 2 - Table of Contents
2 Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 05 Installation / Setup . . . . . . . . . . . . . . . . . . . . . . 11 Antenna Installation. . . . . . . . . . . . . . . . . . . . . . 13 Standard Settings . . . . . . . . . . . . . . . . . . . . . . . 14 AOSS Set...
Page 5 - Introduction
5 AirStation 125 High Speed Mode Wireless Cable/DSL Router (WZR-RS-G54) This manual introduces you to the AirStation Cable/DSL Router, and will help you connect to your network quickly. The WZR-RS-G54 router, is a wireless 4-port router network device that complies with the 2.4GHz IEEE 802.11g stand...
Page 7 - Home Networking
7 • Buffalo’s easy web interface confi guration • Broadband router static and dynamic routing methods between WAN and LAN based on updated routing tables. An economical way to bridge multiple networks. • Optional external antennas for boosting range and signal quality. • Buffalo’s AOSS System for eas...
Page 8 - System Requirements
8 •Share broadband access •Share fi les and printers •Bridge between multiple networks and multiple computer platforms •Provide easy and secure access to home or company networks from remote locations System Requirements • Broadband (High-Speed) Internet connection or existing Local area connection •...
Page 9 - Product Views; Ethernet; when
9 Product Views Power - Lit when the device is powered on. Wireless - Lit when the wireless radio is on. Flashes when wireless traffi c is present. WAN - Lit when connection to Cable/DSL modem is present. Flashes when internet traffi c is present. Diag - Flashes red when performing diagnostic function...
Page 10 - About the AirStation CD
10 About the AirStation CD The AirStation does not require any software to be installed on your computer for confi guration. The AirStation CD contains product documentation, TightVNC Remote Control Software, and Buffalo’s Client Manager which provides AOSS functionality for any Buffalo client card o...
Page 13 - Antenna Installation
13 The WZR-RS-G54 has two internal antennas. One has a vertical orientation while the other has a horizontal orienta-tion. This setup is ideal because it allows for proper antenna polarization with both desktop and notebook style wireless adapter antennas. However, it may be necessary to increase yo...
Page 14 - Open the Setup Screen; Note: The computer used to confi gure; root; ” as the User ID and leave the password fi eld; blank; Note: These are the factory default settings; Standard Settings
14 Open the Setup Screen • Connect the WZR-RS-G54 according to the wiring instructions in Section 2. • The WZR-RS-G54 has a default LAN IP address of 192.168.12.1 and Subnet Mask of 255.255.255.0. ■ Note: The computer used to confi gure the AirStation should be set to obtain an IP address automatical...
Page 15 - Enter ISP information; DSL Button; Select the appropriate connection method.; Automatic IP Assignment by ISP
15 Enter ISP information • Click the appropriate button to select the type of broadband access. (Users more experienced in networking may choose to select the Ad-vanced button and skip to Section 4.) • For supplementary tools, use the tabs along the top of the screen. DSL Button Select the appropria...
Page 18 - Select ‘IP address is acquired automatically; Line Test; Tests the connection to the Internet.
18 The IP Address is Acquired Au to mat i cal ly but DNS Server Address is Entered Manually - Select ‘IP address is acquired automatically but DNS server address is entered manually’ if the ISP’s DHCP server supplies an IP address but not DNS server addresses. Line Test Tests the connection to the I...
Page 19 - Security
19 Security The Security Tab offers three Simple Security Settings. Follow the in struc tions in each screen to enter Encryption Keys, MAC Address Filter-ing and the degree of fi rewall security for the AirStation. Security Tab Standard Settings
Page 21 - Applications
21 Applications The Application Tab offers setup for special ap-plications such as games, MS NetMeeting and MSN Messenger. Then follow the on-screen menus to confi gure the AirStation for the applica-tion. Ap pli ca tion Tab Standard Settings
Page 22 - Although your AirStation will function fi ne using only the
22 Internet Gaming Setup -Enter the ports (refer to Game documentation) the game runs on, and enter the Local IP Ad-dress of the PC that plays the game. NetMeeting Setup -Enter the IP Address of the PC that will use Netmeeting. MSN Messenger Setup -Refer to the on-screen help for information about M...
Page 23 - AOSS; NOTE: If the wireless client adapter is
23 AOSS AOSS (AirStation One-Touch Secure System) is a simple, one-touch setup for connecting wireless clients to an access point while setting up the most secure possible connection. Users no longer need to worry about choosing the proper security protocols, IP addresses, or SSID's. The intelligenc...
Page 24 - NOTE: AOSS mode will stay active for a period of two
24 ◗ Now that the WZR-RS-G54 and wireless client adapter are installed, you can use AOSS to confi gure them. ◗ To begin the confi guration, press the AOSS button on the side of the WZR-RS-G54 for 3-5 seconds. The orange AOSS light will begin to fl ash rapidly when the AOSS mode has been enabled. You ca...
Page 25 - Additional AOSS Information:; signifi cant changes have been made to the wireless network.
25 Additional AOSS Information: ◗ Only one AOSS wireless client adapter can be confi gured to the AOSS router at a time. Thus, the button will need to be repressed for each additional AOSS wireless client adapter that will be connected. ◗ It is not necessary to AOSS client devices that have already b...
Page 26 - LAN Settings; Set up LAN connections.; Wireless Settings; Enable or; Advanced Settings
26 LAN Settings Set up LAN connections. Wireless Settings Wireless Function - Enable or disable wireless LAN computer communication. SSID - Allows administrator to alter the SSID of the AirStation. To communicate with a specifi c AP only, the AP’s SSID must be entered in the client comput-er. The cli...
Page 27 - 25 High Speed Mode -
27 If there are multiple APs in close proximity using the same channel, there may be interference. In this case, change to a non-overlapping channel. Privacy Separator - Enable or disable communication between wireless clients. If you choose to use this feature, every wireless client that is associa...
Page 28 - Wireless Output Power -; Wireless LAN Security; Disable to have no
28 802.11g Protection - This enables protection mechanisms for when 802.11b clients join the net- work. It enables CTS (Clear-to-Send) DTIM Period - An access point transmits beacon signals to nearby clients at a preset interval. This parameter sets the beacon transmission interval time (1-255 secon...
Page 30 - WPA Group Rekey Interval; - When TKIP is selected, the encryption key is renewed at this inter-
30 128-bit HEX: 26 digits, using characters 0-9 and a-f, “20123456789abcdeabcdeabcde” TKIP - TKIP (Temporal Key Integrity Protocol) is a WEP expanded encryption technique. TKIP has greatly improved WEP’s weaknesses by rotating secret keys between every packet. TKIP uses WPA-PSK (pre-Shared Key). Cha...
Page 31 - - Confi gure Authentication and WPA Settings.; Disable; - Do not use any RADIUS Server based authentication.; RADIUS Server
31 IEEE802.1x/EAP authentication (WPA) - Confi gure Authentication and WPA Settings. Disable - Do not use any RADIUS Server based authentication. Enable - Authorized clients access this AirStation via a RADIUS Server. Use 802.1x/EAP to authorize every wireless client who wants to access the AirStatio...
Page 32 - LAN Side IP Address; Note: If the AirStation’s IP; DHCP Server Function; AirStation LAN side. Select; Use; Do not use; to disable the function. Once; Use; is
32 LAN Port Set the LAN side Ethernet settings. LAN Side IP Address - Allows ad min is tra tor to specify a static IP and Subnet Mask for the LAN side of the AirStation. ■ Note: If the AirStation’s IP address is changed, the con-fi guring computer’s IP must be changed to the same range to continue co...
Page 33 - - Sets the beginning address and range of addresses
33 DHCP Server Allows a more advanced con-fi guration of the DHCP server functions. DHCP Server Function - Al- lows ad min is tra tor to enable/disable the DHCP server func-tion for the AirStation LAN side. Select Use to enable or Do not use to disable this function. If the DHCP service is enabled, w...
Page 34 - name, or block clients from domain name no ti fi
34 Lease duration - Specifi es the time in hours (1-999) an assigned IP address is valid. If the client computer does not request a renewal of IP address before the lease period expires, the AirStation can issue the IP to another client computer. Default Gateway - Allows administrator to use the Defa...
Page 36 - Wireless MAC Filter; Wireless PC’s Connection; to restrict; to disable MAC; Preset; button
36 Wireless MAC Filter Wireless PC’s Connection - Select Enable to restrict wireless connections to the registered adapters in the list. Select Disable to disable MAC address fi ltering. Press the Preset button to enter the MAC Address registration menus. This is where MAC Addresses can be assigned a...
Page 38 - Select; to allow; to; Add a WDS Partner
38 Wireless Bridge (WDS) The Wireless Distribution System supports peer-to-peer AP communication. Wireless Bridge (WDS) Func-tion - Select Enable to allow Bridge (WDS) mode between AirStations or Disable to block communication between AirStations. Wireless Bridge (WDS) dedi-cated mode - Select Enabl...
Page 39 - Click; Apply; under Wireless
39 To enable WDS, set the Wire-less Bridge (WDS) function to Enable . Enter the Wireless MAC address of the AirStation to communicate with in the form of two characters separated by a colon and click Add . MAC Address Ex: 00:00:00:00:00:00 Up to six AirStation MAC ad-dresses may be registered. Click...
Page 40 - WAN Settings; WAN Port; Wired WAN Performance; Manual setting - Enter the appropriate IP address and subnet mask.
40 WAN Settings WAN Port Wired WAN Performance - Select port speed and type of duplex connecting to the WAN port. If unknown, select Auto negotiation. MAC Address of WAN - Set the AirStation MAC address to be used for WAN com mu ni c-a tion. Some ISP’s may require you to set the MAC Address of WAN t...
Page 42 - if; Activation
42 Authorization - Authorization method for accessing the ISP’s PPPoE server. If unknown, select Auto authorization. MTU (Maximum Transmit Unit) Size - Maximum Transmit Unit (578-1492) when using PPPoE. MRU (Maximum Receive Unit) Size - Maximum Receive Unit (578-1492) when using PPPoE. Keep Alive - ...
Page 43 - WAN Network
43 WAN Network WAN side (Internet) parameters. These settings are generally not required if your ISP is providing DHCP services. In this case these fi elds can be left blank if desired. Host Name - Enter the host name as desired. Default Gateway - A default gateway IP should be assigned to the AirSta...
Page 44 - ‘Enable’
44 PPTP Client This feature allows remote users to establish a PPTP VPN ses-sion to share resources betwenn networks in a secure environment. You will need to have an account and have permission from the network administrator to connect as a PPTP client.Select ‘Enable’ to turn the PPTP client on. In...
Page 45 - Connecting PPTP Networks:; For routing information to be accurate, you will be required to
45 Connecting PPTP Networks: For routing information to be accurate, you will be required to specify the routes of the VPN server’s network you are connecting to. This information will need to be supplied by the network administrator of the network in which you are connecting. Advanced Settings Rout...
Page 46 - Please refer to the on screen
46 PPTP Server Please refer to the on screen help balloons by clicking on the ‘Question Mark’ icons next to each respective setting. For detailed setup information please see the specifi c Quick Setup Guide for setting up your VPN Server. The Quick Setup Guide for setting up your VPN Server was inclu...
Page 47 - the; Dynamic DNS Function; From the pull-down menu select the service you just subscribed to.
47 Advanced Settings Dynamic DNS Dynamic DNS is one of the most effective ways of being able to locate your network from anywhere on the internet anytime. Traditionally, IP Ad-dresses and network informa-tion from your ISP change from time to time. When this change happens you can no longer access y...
Page 48 - meric characters or symbols may be used.; IP Address Renewal Interval -
48 Host Name - Input the domain host name set on the dynamic DNS server. For example: if the domain you wish to use is [buffalo.dyndns.org] then the host name would be buffalo. The host name may be 64 alphanumerical characters including hypens. Domain Name - Input the domain name set on the Dynamic ...
Page 49 - Network Settings; Routing Setup; administrator to view and delete routing
49 Network Settings Routing Setup RIP transmission to WAN - Allows RIP transmission or None (no RIP) to WAN RIP reception from WAN - Allows RIP reception or None (no RIP) from WAN RIP transmission to LAN - Allows RIP transmission or None (no RIP) to LAN RIP reception from LAN - Allows RIP reception ...
Page 50 - Add Route; to Add a; Destination address
50 Click Add Route to Add a Routing Table Entry • Destination address - Net- work IP address and subnet mask. • Gateway - Address through which the packet passes be-fore it reaches the des ti na tion address. • Metric - Number of routers (1-15) to be passed before the packet reaches its destination....
Page 51 - Address Translation; Address Translation - Select
51 Address Translation Address Translation - Select Enable or Disable . Address Translation must be enabled for client computers to con-nect to the Internet. Selecting Enable enables the following functions: • IP Masquerade - When the LAN computer connects to the WAN side, the IP address of LAN comp...
Page 54 - Packet Filter
54 Packet Filter Log Output - Select Output to activate the packet fi lter log. Packet Filter Information Basic Rule - Click add/delete basic rules. Place a check mark next to the basic rule to enable: • Prohibit setup from wire- less LAN - Prohibits adminis- tration from a wireless com-puter. • Proh...
Page 56 - IP Filter Settings; leave this box blank.
56 IP Filter Settings - Limits the type of packets allowed to pass between the WAN and LAN. The maximum number of rules is 32. • Operation - Packets from WAN (or LAN), select ignored, rejected , or accepted . Select the operation to be performed on the packets. Packets from: • WAN side - packets com...
Page 58 - when settings are complete.
58 ■ Note: If confi guring from a wireless computer, add your MAC address to the list of au tho rized wireless LAN PCs. The MAC address must be in two-digit groups separated by colons.Example: 00:40:26:00:11:22 Click Apply when settings are complete. Advanced Settings
Page 59 - Intrusion Detector; or
59 Intrusion Detector The Intrusion Detector watch guards and prevents unauthorized access from the WAN (Internet)This function also records information on unauthorized access attempts Intrusion Detector - Select Do not use , Use or Use (Apply Packet fi lter setting for Intrusion Detector set-ting) ....
Page 61 - to enable
61 UPnP Select Enable to enable UPnP (Universal Plug and Play). When a computer with UPnP support connects to the AirStation, that computer auto-matically receives confi guration information from the AirStation. Advanced Settings UPnP Setting
Page 63 - WAN side IP address auto acquisition; This is the method to acquire the IP address from the; Change Password; not be changed
63 • WAN side IP address auto acquisition - This is the method to acquire the IP address from the WAN (Internet) side DHCP server. Press Release to release current DHCP WAN information. Press Renew to obtain WAN information from the DHCP server. NOTE: If a manual IP is assigned to the WAN port, this...
Page 64 - Time setup; set au to mat i cal ly.
64 Time setup Time setup - Enter the current date and time, and click Set. NTP - Net- work Time Protocol. Select Use or Do not use. ■ Note: If NTP is used, time is set au to mat i cal ly. NTP server name - Enter the NTP server name Update Time - Enter the time interval (in hours) for the time check ...
Page 65 - Refresh; to start update
65 Packet Traffi c Information Displays number of packets sent and received for: Wired WAN Wired LAN Wireless LAN Click Refresh to start update the transfer packet log. Advanced Settings Packet Traf- fi c Informa- tion
Page 66 - Client Monitor; MAC address; Note: The Client Monitor
66 Client Monitor Displays the wired and wireless clients (computers) that are accessing the AirStation.• MAC address - Shows the client’s MAC address. • IP Address and Medium - Shows the IP address that is assigned to the client from the DHCP server. The network medium is indicated as wireless or w...
Page 67 - OK
67 PING Test Performs a PING test from the AirStation to a LAN or WAN address. Enter the target IP address and click OK (e.g. 192.168.11.2 - OR- www.buffalotech.com ) If the test results in an error, then verify you correctly inputted the address and check your connections. Advanced Settings PING Te...
Page 68 - Log Information; Display log info level - Select; Error; specifi c reports to be logged.; Log information
68 Log Information Display log info level - Select Error and/or Notify to spec- ify the types of reports to be logged by the AirStation. Display log info - Select the specifi c reports to be logged. Log information - Displays recorded logs. Advanced Settings Log Information Screen
Page 69 - Syslog Transfer
69 Syslog Transfer Select Use or Do not use to enable or disable the AirStation’s ability to transmit information to a Syslog server. • Syslog Server - Enter the IP address of the Syslog server.• Log Information Level - Select Error and/or Notice to specify the types of reports to be sent to the Sys...
Page 70 - Save/Restore Settings; Save current settings; to open the fi le saving; Restored saved settings; to select the saved; Note: If the setting fi le is
70 Save/Restore Settings Save current settings - Click Save to open the fi le saving dialog and save the current AirStation settings to a fi le. Restored saved settings - Restores settings from a fi le that has been saved. Click Choose fi le to select the saved fi le and click Restore . ■ Note: If the se...
Page 71 - Reboot/Reload Defaults; Note: Resetting to default
71 Reboot/Reload Defaults Click Restart to reboot AirStation Click Restore to reset the AirStation to default factory settings. ■ Note: Resetting to default factory settings will erase all settings and passwords previously entered. The AirStation will return to the condition it was in when fi rst pur...
Page 72 - Firmware Update; Click Browse to browse
72 Firmware Update Firmware fi le name - Click Browse to browse to the path and fi lename for the new fi rmware. Click Firmware Update to load fi rmware to the AirStation. ■ Note: Firmware update does not erase current user settings. It does however delete all of the service information from the Network...
Page 73 - Displays the
73 AOSS Client Table - Displays the clients connected via AOSS. The ‘Disconnect’ button disconnects the client from the AOSS router by using MAC Address fi ltering. Once disconnected, the client will still appear in the client list but will appear as disconnected. The client can then be re-enabled by...
Page 74 - just like pressing the AOSS button.
74 Manually specify the encryp-tion type - This forces AOSS to use a specifi ed type of encryp-tion. It is recommended to not change this setting. If the setting is changed then every client that connects must have support for that encryption type. AOSS Function - Click Enable to allow the AirStation...
Page 75 - The; Network Service List
75 Network Service List Network Service List The Network Service List is the control center for your network. From within your LAN or from anywhere in the world with a VPN connection (See VPN Quick Setup Guide) you can access this control center. From this control center you can access convenient an...
Page 76 - ‘Remote Management Port Number’
76 Network Service List For easier access to the Network Service List, the Dynamic DNS hostname can be used for access to the AirStation. However, for this to occur the ‘Remote Management Port Number’ must be confi gured on ‘Page 43’ . By entering the value ‘80’ into the ‘Remote Management Port Numbe...
Page 78 - Remote Control - TightVNC; Installing TightVNC Software for the Desktop:; Installing TightVNC is very easy, just insert the CD-ROM
78 Remote Control - TightVNC Installing TightVNC Software for the Desktop: Installing TightVNC is very easy, just insert the CD-ROM that came with your AirStation product and install the software. The on-screen menus will guide you through the setup process. Non-Windows Platforms: TightVNC utilizes ...
Page 79 - ‘OK’
79 Remote Control - TightVNC Once you click on the ‘VNC Remote’ link you will be prompted for a pass-word. If a password was not set during the installation, then this step may not occur. Enter the password and press the ‘OK’ button. It is recommended to change the remote PC’s desktop size to 800x60...
Page 81 - Additional Information; • The AirStation website at:; Physical Specifi cations; Temperature & Humidity; Operation 0 ̊ to 40 ̊ C; Power Characteristics; Specifi cations
81 Additional Information For more information, please consult: • The AirStation website at: http://www.buffalotech.com - for frequently asked questions (FAQ’s) and Software Updates. WZR-RS-G54 BASE STATION SPECIFICATIONS Physical Specifi cations Dimensions W3 x H6.75 x D6.1in. (76 x 171 x 155mm) Wei...
Page 82 - Compatibility; Host Operating System; Media Access Protocol; Radio Characteristics
82 Regulatory Information Wireless communication is often subject to local radio regulations. Although AirStation wireless networking products have been designed for operation in the license-free 2.4 GHz band, local radio regulations may impose limitations on the use of wireless com mu ni ca tion eq...
Page 83 - Open Offi ce Environment
83 Modulation Technique Direct Sequence Spread Spectrum • ODFM for High Transmit Rate • DQPSK for Standard Transmit Rate • DBPSK for Low Transmit Rate Spreading 11-chip Barker Sequence Nominal Output Power 13.5 dBm Transmit Rate / Range High Speed 54 Mbps (125 Mbps in 125 High Speed Mode) Medium Spe...
Page 84 - Semi-Open Offi ce Environment; Closed Offi ce
84 400 m (1300 ft.) 550 m (1750 ft.) Semi-Open Offi ce Environment 50 m (165 ft.) 70 m (230 ft.) 90 m (300 ft.) 115 m (375 ft.) Closed Offi ce 25 m (80 ft.) 35 m (115 ft.) 40 m (130 ft.) 50 m (165 ft.) Receiver Sensitivity -83 dBm -87 dBm -91 dBm -94 dBm (depends on data rate) Delay Spread (at FER of ...
Page 86 - DIAG LED Activity; Troubleshooting
86 Common Problems: • Out of range, client cannot connect to the AirStation. • Confi guration mismatch, client cannot connect to the AirStation. • Absence or confl ict with the Client Driver. • Confl ict of another device with the AirStation hardware. B.1.1 LED Activity B Monitoring LED activity helps ...
Page 87 - B. 1.2 LEDs Work But Client PC Cannot Connect to Network; Consult the LAN Administrator for TCP/IP settings.
87 Table B.1.1 DIAG LED Activity Table DIAG LED Display Time Description/Action Continuous Red Starting RAM Error Red fl ash, 2 times Starting Flash ROM Error Red fl ash, 3 times Starting A problem on the wired LAN side Red fl ash, 4 times Starting A problem on the wireless LAN side B. 1.2 LEDs Work Bu...
Page 94 - Destination Address:; Glossary
94 10BaseT or 100BaseTx: 802.3 based Ether- net network that uses UTP (Unshielded twisted pair) cable and a star topology. 10 is 10 Mbps and 100 is 100 Mbps. 802.1x: The standard for wireless LAN authenti- cation used between an AP and a client. 802.1x with EAP will initiate key handling. Ad-Hoc Net...
Page 95 - File and Print Sharing:
95 Driver: Software that interfaces a computer with a specifi c hardware device. DSSS (Direct Sequence Spread Spectrum): Method of spreading a wireless signal into wide frequency bandwidth. DTE (Data Terminal Equipment): Device that con10BaseT or 100BaseTx: 802.3 based Ethernet network that uses UTP ...
Page 100 - Federal Communication Commission Interference Statement; • Reorient or relocate the receiving antenna.
100 Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential ...
Page 101 - -Reorient or relocate the receiving antenna.
101 IMPORTANT NOTE: Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference i...
Page 102 - FCC RF Radiation Exposure Statement:; Safety
102 FCC RF Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or o...
Page 103 - None
103 Important Notice: This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states. Intended use This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states. EU Countries in...
Page 104 - Potential restrictive use
104 Potential restrictive use This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France, Belgium and Italy where restrictive use applies.In Italy the end-user should apply for a license at the national spectrum autho...
Page 105 - Warranty Information
105 Warranty Information Buffalo Technology (Melco Inc.) products comes with a two-year limited warranty from the date of purchase. Buffalo Technology (Melco Inc.) warrants to the original purchaser the product; good operat-ing condition for the warranty period. This warranty does not include non-Bu...
Page 106 - Contact Information; ADDRESS; Monday through Friday; TECHNICAL SUPPORT
106 Contact Information ADDRESS Buffalo Technology (USA), Inc. 4030 West Braker Lane, Suite 120 Austin, TX 78759-5319 GENERAL INQUIRIES Monday through Friday 8:30am-5:30pm CST Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: 512-794-8520 | Email: sales@buffalotech. com TECHNICAL SUPPORT North A...
Page 107 - Technical Support is available 24 hours a day, 7 days a week
107 Technical Support is available 24 hours a day, 7 days a week (USA / Canada) Toll-Free: 866-752-6210 email: [email protected] ©2004, Buffalo Technology (USA), Inc. 4030 W. Braker Ln. Suite 120 Austin, Texas 78759 Tel: 800-456-9799 Fax: 512-794-8606