BT 450 - Manual

Setting up for multiple packs If you have purchased a BT Verve 450 multiple pack, you willneed to prepare any additional handsets and chargers for use. For each additional handset and charger: 1. Insert the cable through the channel at the rear of the charger and insert the plug into the power socke...

Date and time Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically for all handsets when you receive your first call.The date and time is recorded with each answering machine message you receive.If you do not have a Caller Display service you...

11 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] Getting to know your phone BT Press to open the BT Services menu, page 44. (UP) Redial In standby, press to open and scroll through the Redial list, page 19. In talk mode, press to adju...

12 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] Handset display Getting to know your phone Display icons Shows handset battery status.Scrolls when the handset is charging. Empty when filled in black. On – displayed in standby mode to...

Base Getting to know your phone Off hook light Flashes when the handset is taking or making a call. Power light On: power on. Find Press to ring all registered handsets, helpful for finding a missing handset, page 22. Also used during the registration process, page 63. On/Off Switch answering machin...

Navigating the menus Your BT Verve 450 has an easy to use menu system. Each menu has a list of options, which you can see on themenu map on the following page. When the handset is switched on and in standby: 1. Press Menu to open the main menu. 2. Then use or buttons to scroll through the available ...

Menu map 15 Getting to know your phone If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] Text Write new textInboxOutboxTemplateText settings Answer machine Play messagesDelete msgAnswer on/offOutgoing msgAns. settings Sound RingerTones Se...

Using the phone 16 When you make a call, the light on the base flashes. Call timer Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call. Out of range warning When the handset goes out of...

During a handsfree call, press or to change the volume. Earpiece / handsfree volume During a call you can adjust the volume of the earpiece orloudspeaker. There are 5 levels. 1. Press or to increase or decrease the volume. Secrecy (Mute) During a call, you can talk to someone nearby without yourcall...

2. Press to end the call. Answer a call handsfree When the phone rings: 1. Press . The call is transferred to the handset loudspeaker. Switch to handsfree during a call 1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece,press again...

Press Clear to delete any unwanted digits and then enter new ones using the keypad.If the directory is full, the display shows Memory full and the number will not be saved. You will need to delete a number in the directory first, see page 26. Redial a number from the redial list 1. Press , the last ...

4. Press Yes to confirm or No to cancel. 5. Press Back to return to the previous menu level. Delete all redial numbers 1. Press . The last number dialled is displayed. 2. Press Option and scroll to Delete all and press OK . 3. Press Yes to confirm or No to cancel. 4. Press to exit and return to stan...

Paging calls cannot be answered by a handset. Find handset (Paging) You can ring a handset to help locate it. 1. Press on the base. All handsets registered to the base will ring for up to 30 seconds. 2. Press on the base again to stop the ringing or press a button on any handset. Message & Call ...

Directory You can store up to 200 names and numbers in the directory.Names can be up to 15 characters long and numbers up to24 digits. Store a name and number 1. From standby, press . The directory menu is displayed. 2. When storing the first entry: New entry is highlighted. Press OK . When storing ...

To search alphabetically Press the relevant keypad button, e.g. for the entries beginning with T press once then scroll or through the entries. Call groups Your options are: General Family Business Friends Utilities VIP Others No Group View an entry 1. Press . The first entry is displayed. 2. Scroll...

You can copy the entire directory to another handset registered to the base.If the directory becomes full during copying the display shows Memory full . If copying is not successful the display shows Dir. copy failed . If you copy an entry that already exists in the receiving handset it will create ...

Change call group ringtone 1. Press . 2. Press Option and scroll or to Edit call grp and press OK . 3. Scroll or to the call group you want. 4. Press Option . Scroll to Ringtone . Press OK . 5. Press or to choose the ringtone. A sample of each one is played. Press OK to save. 6. Press Back to return...

4. If a name and number is already allocated to the Speed dial you have chosen they will be displayed. To re-use this Speed dial see, “To edit a Speed dial”. 5. If the Speed dial is empty No number is displayed and then all the Directory entries. Scroll or to the entry you want to copy and press OK ...

Sounds 31 Handset ringer 1. Press Menu , scroll to Sound and press OK . 2. Ringer is highlighted. Press OK . 3. The current External melody is highlighted. Press or to select the ringtone you want for external calls. 4. Scroll to the Internal melody. Press or to select the ringtone you want for inte...

Settings 33 Handset settings Display contrast / Handset name 1. Press Menu , scroll to Settings and press OK . 2. H/set settings is highlighted. Press OK . 3. Scroll to Display and press OK . 4. Press or to select the contrast setting. 5. Scroll to Name . Press Clear to delete the current name. Ente...

Handset reset 1. Press Menu , scroll to Settings and press OK . 2. H/set settings is highlighted. Press OK . 3. Scroll to Handset reset and press OK . 4. Press Yes to confirm or No to cancel. Base settings Ringer 1. Press Menu , scroll to Settings and press OK . 2. Scroll to Base settings . Press OK...

System reset This resets your BT Verve 450 to its original settings. 1. Press Menu , scroll to Settings and press OK . 2. Scroll to Base settings . Press OK . 3. Scroll to System reset . Press OK . 4. Enter the system PIN (original setting = 0000) and press OK . 5. Press Yes to confirm or No to canc...

Date/Time/Alarm Set date and time Providing you have subscribed to your network’s Caller Displayservice, the date and time is set automatically when youreceive your first call. 1. Press Menu , scroll to Settings and press OK . 2. Scroll to Date/Time/Alarm . Press OK . 3. Date/Time is highlighted. Pr...

40 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] Calls lists Caller Display If you have subscribed to a Caller Display Service, you will beable to see your caller’s number on your handset display(provided it is not withheld) prior to ...

41 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] When a Calls list is open, press to scroll from the newest call to the oldest, or press to scroll from the oldest call to the newest. 5. Press or to display details about the next call....

42 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] 4. Enter the name. 5. Scroll to Number and edit the number if required. 6. Scroll to Select group and press or to set the call group you want. 7. Press OK to save. 8. Press Back to retu...

Delete an entry 1. Press . 2. Press or to scroll through the list to the entry you want. 3. Press Option . Scroll to Delete and press OK . Display shows Deleted . 4. Press Back to return to the previous menu level. Delete entire Calls list 1. Press . 2. Press Option . Scroll to Delete all and press ...

44 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] BT Network Services By selecting the BT Services menu you can access a range ofuseful pre-stored numbers and further BT Calling Features. Pre-stored BT Services numbers: BT 118500 (Dire...

46 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] Answering machine Your BT Verve 450 can digitally record up to 15 minutes ofmessages or up to 59 messages. Each incoming message canlast up to a maximum of 1 minute. You can operate you...

47 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] Answer and Record The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is “Hello, your call cannot be taken at the moment, so please leave your me...

48 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] 4. Scroll to Ans & Rec or Answer only and press OK . 5. Your message is then played back. If you want to delete it, press Delete during playback. Or press OK to save. Answer setting...

Call screening When the answering machine is on and takes a call, you canlisten to the caller leaving a message. You can then identifythe caller and decide whether to take the call in person. The call can be heard through the base speaker, or thehandset as follows: 1. When your BT Verve 450 rings, w...

50 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] Message playback 1. Press Menu . Scroll to Answer machine . Press OK . 2. Play messages is highlighted. Press OK . 3. The handset displays the number or name of the caller if available,...

Memory full If the caller’s still talking when the memory becomes full the caller hears “Thank you for calling” and the machine will hang up.You must delete messages before your machine will be able to record new ones. To delete old (played) messages, see page 50 or opposite for instructions. Answer...

52 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] to play the next message. to pause and resume playback. to stop playback. adjust the speaker volume + or – during playback. At the end of playback press and follow the voice prompt to p...

Text messaging 55 Welcome to the BT text messaging service on your BT Verve450. Your BT Verve 450 can send and receive text messagesfrom participating mobile networks and compatible landlinetelephones in the UK. The fixed line text service is provided under BT’s terms andconditions for telephone ser...

If the text is not sent, the display shows Message failed . It is stored in the Outbox. Writing tips Use the keypad to enter letters and numbers, eg to write today (2day):Press four times to enter 2. Press once to enter d. Press once to enter a. Press three times to enter y. Press to enter a space a...

Templates There are five pre-set templatesPlease callI'll be there atThank youI'll call youHappy Birthday! Receiving a call while writing a text If you are writing a text and you receive a call the text will be lost. Do you have two text phone basesconnected to the same phone line? If you have two t...

4. The message is displayed. Press Option to Send , Store , add a Template , Delete or Delete all . 5. Press to cancel at any stage and return to standby. Receiving messages When you receive a new text message, the icon is displayed along with New text msg and the base text indicator flashes. Unread...

Forward Press OK . Add more text if required. Press Option to Send . Call number Press OK . The caller’s number is displayed. Edit the number if required.Press to dial. Store number Press OK . Enter the name. Scroll to Number and edit number if required. Scroll to Group and press or to select the Gr...

Service Centre numbers To send and receive text messages you need the telephonenumber of your Network’s text Centre. If you accidentally deletethe Outgoing or Incoming Service Centre numbers you will needto re-enter them in order for your text Service to work.You can enter up to 4 Service Centre num...

Select Send Service Centre Only service centres that have numbers stored will bedisplayed as Send Centres. 1. Press Menu , Text and press OK . 2. Scroll or to Text settings and press OK . 3. Scroll to Send Service and press OK . 4. Press or to select the Service Centre and press OK . 5. Press Back t...

Switch new message alert on or off 1. Press Menu , Text is highlighted. Press OK . 2. Scroll or to Text settings and press OK . 3. Scroll to New text alert and press OK . 4. Press or to select On or Off and press OK . 5. Press Back to return to the previous menu level. 62 Text messaging If you exper...

63 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] Using additional handsets You can use up to five BT Verve 450 additional handsets withyour BT Verve 450 base to extend your phone system withoutneeding to install extension sockets for ...

64 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] At the base: 1. Press and hold . The handset is automatically assigned the next availablehandset number. Select base 1. Press Menu , scroll to Settings and press OK . 2. H/set settings ...

6. Display shows De-registered! 7. Press Back to return to the previous menu level. Internal calls Call another handset If you have more than one handset registered to the base, youcan make internal calls between two handsets. 1. Press Int and if you have one other handset it will ring. If you have ...

66 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] 3-Way conference call You can hold a 3-way conference call between 2 internalcallers and 1 external caller 1. During your call, press Int . Your external caller is put on hold. 2. If yo...

67 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] Help Phone does not work • Have you installed the batteries correctly? See page 8.• Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base p...

Cannot access your messages from another phone • Have you changed the remote access security PIN code? See page 52. Always keep a note of the new PIN code in a safe place. • Has Remote access been disabled? To enable Remote access, see page 52. No Caller Display number/name displayed • Have you subs...

70 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your BT Verve 450 can interfere with other electrical equipment if it is placed too close. It is recommende...

Cannot receive text • You will not be able to receive text messages until you have first sent a message. The first message sent registers you with the text service. • More than one text messaging product is plugged into the line. Remove other products.• Check service centre number is correct.• Ensur...

72 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] General sales enquiries • BT Residential lines – call 150. BT Business lines – call 152.• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).• Additio...

If you are sending a message from a fixed line phone to another fixed line phone Forces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text. This command isinserted at the start of the message and applies only t...

74 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency se...

75 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] • It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. • Never dispose of batteries in a fire. There is a ser...

76 If you experience any problems, please call the Helpline on 0800 218 2182* or email [email protected] Guarantee Your BT Verve 450 is guaranteed for a period of 12 months from the date of purchase.Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s...

Technical information How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Verve 450 has a REN of 1. A total REN of 4 is allowed. If the total ...

Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of an...