Page 2 - Laser printer; Definitions of warnings, cautions, and notes; We use the following terms throughout this User’s Guide:
I Laser printer HL-5100 series User's Guide Definitions of warnings, cautions, and notes We use the following terms throughout this User’s Guide: You must follow these warnings to prevent possible personal injury. You must follow these instructions to make sure you use the printer properly and do no...
Page 3 - To use the printer safely; Caution
II To use the printer safely Caution Use water or neutral detergents for cleaning. Cleaning with volatile liquids such as thinner or benzene will damage the surface of the printer. Do not use cleaning materials that contain ammonia. They will damage the printer and the toner cartridge. After you hav...
Page 4 - Trademarks; Compilation and Publication Notice
III Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo and Macintosh ® are registered trademarks in the United States and other countries, and TrueType ® is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 a...
Page 5 - Table of Contents
IV Table of Contents 1 About this printer .................................................................................................................................... 1-1 What is in the box? ........................................................................................................
Page 8 - Printer; Interface cable; An interface cable is not a standard accessory.; About this printer
1 - 1 ABOUT THIS PRINTER 1 \ What is in the box? When you unpack the printer, check to see that you have all of the following parts. 1 Printer 2 Drum unit andtoner cartridge assembly 3 Quick Setup Guide 4 CD-ROM 5 AC power cord Components may differ from one country to another. Interface cable ■ An ...
Page 9 - Front view
ABOUT THIS PRINTER 1 - 2 Front view Front View* Figure 1-1 1 Face-down Output Tray Support Flap (Support Flap) 2 Control Panel 3 Front Cover Release Button 4 (HL-5130 and HL-5140) Manual Feed Tray(HL-5150D and HL-5170DN) Multi-purpose Tray (MP Tray) 5 Paper Tray 6 Power Switch 7 Front Cover 8 Face-d...
Page 10 - Back view; AC Power Connector
1 - 3 ABOUT THIS PRINTER Back view Back view* Figure 1-2 1 Face-up Output Tray 2 Duplex Tray (For HL-5150D and HL-5170DN) 3 AC Power Connector 4 Parallel Interface Connector 5 USB Interface Connector 6 Side Cover 7 (HL-5170DN) 10/100BASE-TX Port 8 (HL-5170DN) LED (Light-emitting Diode) * The printer...
Page 11 - Positioning the printer; Power supply
ABOUT THIS PRINTER 1 - 4 Positioning the printer Please read the following before you use the printer. Power supply Use the printer within the recommended power range. Power source: USA and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz The power cord, including ex...
Page 12 - What kind of paper can I use?; Type and size of paper
1 - 5 ABOUT THIS PRINTER What kind of paper can I use? Type and size of paper The printer loads paper from the installed paper tray, manual feed tray or optional lower tray unit. The names for the paper trays in the printer driver and this Guide are as follows: While looking at this page on the CD-R...
Page 13 - Recommended paper; Use paper that is made for plain-paper copying.
ABOUT THIS PRINTER 1 - 6 Recommended paper ■ Before you buy a lot of paper, please test some to make sure that the paper is suitable. ■ Use paper that is made for plain-paper copying. ■ Use paper that is 75 to 90 g/m 2 (20 to 24 lb). ■ Use neutral paper. Do not use acidic or alkaline paper. ■ Use lo...
Page 14 - Printable area; Portrait
1 - 7 ABOUT THIS PRINTER Printable area When using PCL emulation, the edges of the paper that cannot be printed on are shown below. Portrait Figure 1-3 Landscape Figure 1-4 A4 Letter Legal B5 (ISO) Executive A5 A6 B6 1 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0...
Page 15 - Printing methods; Printing on plain paper; Printing on plain paper from the paper tray; Media Type: Plain Paper; Illustrations in this section are based on HL-5150D and HL-5170DN.
ABOUT THIS PRINTER 1 - 8 Printing methods Printing on plain paper You can print on plain paper from the paper tray or manual feed tray. For the paper you want to use, see What kind of paper can I use? on page 1-5. Printing on plain paper from the paper tray 1 Select the Paper Size, Media Type, Paper...
Page 16 - Pull the paper tray completely out of the printer.
1 - 9 ABOUT THIS PRINTER 2 Pull the paper tray completely out of the printer. Figure 1-5 3 While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Check that the guides are firmly in the slots. Figure 1-6
Page 17 - Do not put more than 250 sheets of paper (80 g/m
ABOUT THIS PRINTER 1 - 10 4 Put paper in the tray. Check that the paper is flat in the tray at all four corners. Figure 1-7 5 Put the paper tray firmly back in the printer. Check that it is inserted fully into the printer. Do not put more than 250 sheets of paper (80 g/m 2 or 21 lb) in the tray, or ...
Page 18 - Send the print data to the printer.
1 - 11 ABOUT THIS PRINTER 6 Send the print data to the printer. Pull up the output tray support flap to prevent paper from sliding off the face-down output tray. Figure 1-9 If you choose not to pull out the output tray support flap, we recommend that you remove printed pages immediately after they c...
Page 22 - Open the MP tray and lower it gently.
1 - 15 ABOUT THIS PRINTER 2 Open the MP tray and lower it gently. Figure 1-13 3 Pull out the MP tray support flap. Figure 1-14 4 When putting paper in the MP tray, make sure it touches the back of the tray and remains under the maximum paper height guides on both sides of the tray. Figure 1-15 Make ...
Page 24 - Printing on thicker paper and card stock; Media Type: Thick paper or Thicker paper
1 - 17 ABOUT THIS PRINTER Printing on thicker paper and card stock When the face-up output tray is pulled down, the printer has a straight paper path from the manual feed tray or the MP tray through to the back of the printer. Use this paper feed and output method when you want to print on thicker p...
Page 31 - Printing on envelopes; Types of envelopes to avoid
ABOUT THIS PRINTER 1 - 24 Printing on envelopes Types of envelopes to avoid Do not use envelopes: ■ that are damaged, curled, wrinkled, or an usual shape ■ that are extremely shiny or textured ■ with clasps, snaps or tie strings ■ with self-adhesive closures ■ that are of a baggy construction ■ that...
Page 32 - Media Type: Envelopes
1 - 25 ABOUT THIS PRINTER Printing on envelopes from the manual feed tray (For HL-5130 and HL-5140) The printer has a straight paper path from the manual feed tray to the back of the printer. Use this paper feed and output method when you want to print envelopes. 1 Select the Paper Size, Media Type,...
Page 34 - Envelopes that have been creased after they have been printed:
1 - 27 ABOUT THIS PRINTER 5 Using both hands put the envelope in the manual feed tray until the front edge of the envelope touches the paper feed roller. Hold the envelope in this position until the printer automatically feeds it in for a short distance, and then let go of the envelope. Figure 1-33 ...
Page 35 - After you finish the print job, close the face-up output tray.
ABOUT THIS PRINTER 1 - 28 6 After the printed envelope comes out of the printer, the printer will wait until you put in the next envelope. Repeat Step 5 for each envelope you want to print. 7 After you finish the print job, close the face-up output tray. ■ Make sure the envelope is straight as you i...
Page 39 - Press and slide the paper-width guide to fit the envelope size.
ABOUT THIS PRINTER 1 - 32 6 Press and slide the paper-width guide to fit the envelope size. Figure 1-39 7 Send the print data to the printer. 8 After you finish the print job, close the face-up output tray. DL size double-flap envelopes ■ If the DL size double flap envelope is creased after printing...
Page 40 - Printing on transparencies; Printing on transparencies from the paper tray; Media Type: Transparencies; Do not put more than 10 transparencies in the paper tray.
1 - 33 ABOUT THIS PRINTER Printing on transparencies You can print on transparencies from the paper tray, manual feed tray or MP tray. Printing on transparencies from the paper tray 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Transparencie...
Page 42 - Put the paper tray firmly back in the printer.; Remove each transparency immediately.
1 - 35 ABOUT THIS PRINTER 5 Put the paper tray firmly back in the printer. 6 Send the print data to the printer. Figure 1-44 Caution Remove each transparency immediately. Pull out the support flap to prevent transparencies from sliding off the face-down ouput tray. Figure 1-43
Page 44 - Send the print data to the printer
1 - 37 ABOUT THIS PRINTER 3 Send the print data to the printer 4 Open the manual feed tray. Slide the paper guides to the transparency size. Figure 1-47 5 Using both hands put the transparency in the manual feed tray until its front edge touches the paper feed roller. Hold the transparency in this p...
Page 48 - Pull out the MP tray support flap.
1 - 41 ABOUT THIS PRINTER 5 Pull out the MP tray support flap. Figure 1-52 6 When putting transparencies in the MP tray, make sure they touch the back of the tray and remain under the maximum paper height guides on both sides of the tray. Do not put more than 10 transparencies in the MP tray at any ...
Page 49 - The side to be printed on must be face up.
ABOUT THIS PRINTER 1 - 42 8 After you finish printing, close the face-up output tray. Caution Remove each transparency immediately after printing. Stacking the printed transparencies may cause a paper jam or the transparency to curl. When you put transparencies in the MP tray, please remember the fo...
Page 50 - Duplex Printing; The supplied PCL printer drivers for Windows; to choose the settings, see the Help text in the printer driver.; Guidelines for printing on both sides of the paper; You should use regular paper. Do not use bond paper.; Printing on both sides of the paper (manual duplex printing); Manual duplex printing from the paper tray; The PS driver does not support manual duplex printing.
1 - 43 ABOUT THIS PRINTER Duplex Printing The supplied PCL printer drivers for Windows ® 95/98/Me, Windows NT ® 4.0, Windows ® 2000/XP, Mac OS ® 8.6 to 9.2 and Mac OS ® X 10.1 or later all enable duplex printing. For more information about how to choose the settings, see the Help text in the printer...
Page 51 - You should not use very thin or very thick paper.
ABOUT THIS PRINTER 1 - 44 Manual duplex printing from the manual feed tray (For HL-5130 and HL-5140) Caution ■ Before you put the sheets back in the manual feed tray, you will have to straighten them, or you may get paper jams. ■ You should not use very thin or very thick paper. ■ When you use the m...
Page 53 - Paper orientation for manual duplex printing; To print the second side, put the heading face up and in first.
ABOUT THIS PRINTER 1 - 46 Paper orientation for manual duplex printing The printer prints the second page first.If you print 10 pages on 5 sheets of paper, it will print page 2 then page 1 on the first sheet of paper.It will print page 4 then page 3 on the second sheet of paper.It will print page 6 ...
Page 54 - Printing on both sides of the paper (automatic duplex printing); Guidelines for automatic duplex printing; Use A4, Letter or Legal size plain paper.
1 - 47 ABOUT THIS PRINTER Printing on both sides of the paper (automatic duplex printing) Guidelines for automatic duplex printing ■ Use A4, Letter or Legal size plain paper. ■ If paper is curled, straighten it and then put it back in the paper tray. ■ You should use regular paper. Do not use bond p...
Page 55 - PCL driver
ABOUT THIS PRINTER 1 - 48 3 Open the Properties dialog box in the printer driver. In the Advanced tab select Duplex Printing mode, check Duplex, and make sure that Use Duplex tray has been selected. Select Duplex Type and set Binding Offset if you need, and then click the OK button. The printer will...
Page 56 - Printer driver; For Windows; PCL (Hewlett-Packard LaserJet laser printer) compatible driver; Brother Laser driver for Macintosh; Driver and software
2 - 1 DRIVER AND SOFTWARE 2 Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is a printer command language or page description language. The printer drivers for the following oper...
Page 58 - Features in the PCL printer driver; Basic tab
2 - 3 DRIVER AND SOFTWARE For Windows ® Features in the PCL printer driver You can download the latest printer driver or get other information by accessing the Brother Solutions Center at http://solutions.brother.com You can also change settings by clicking the illustration on the left side of the B...
Page 59 - Advanced tab; Print Quality
DRIVER AND SOFTWARE 2 - 4 Advanced tab Change the tab settings by clicking the following icons: 1 Print Quality 2 Duplex Printing 3 Watermark 4 Page Setting 5 Device Options Print Quality Select the resolution, toner save and print settings or gray printing setting. Resolution You can change the res...
Page 60 - in inches or millimeters.
2 - 5 DRIVER AND SOFTWARE Toner Save Mode You can save running costs by turning on the toner save mode, which reduces the print density. Print Setting You can manually change the brightness, contrast and other settings. ■ Auto (For Windows ® 95/98/Me users only) You can automatically print with the ...
Page 61 - Device Options
DRIVER AND SOFTWARE 2 - 6 Device Options You can set the following Printer Function modes in this tab: (You can jump to the page for each Printer Function by clicking the function name in the list below.) ■ Job Spooling ■ Quick Print Setup ■ Sleep Time ■ Status Monitor ■ Macro (For HL-5140, HL-5150D...
Page 62 - Job Spooling; Multiple Page; Sleep Time
2 - 7 DRIVER AND SOFTWARE Job Spooling The printer saves data that you want to reprint.You can reprint a document without sending the data again from your PC. To reprint press and hold down the Go button until all four LEDs are lit and then release the Go button. Quick Print Setup You can turn the Q...
Page 63 - Administrator (For Windows
DRIVER AND SOFTWARE 2 - 8 Administrator (For Windows ® 95/98/Me users only) Administrators have the authority to limit the Number of copies, Scaling setting and Watermark setting functions. ■ Password Enter the password into this box. ■ Set Password Click here to change the password. ■ COPY LOCK Loc...
Page 64 - HRC; Printer Default: The setting will match that of the printer.
2 - 9 DRIVER AND SOFTWARE HRC This option allows you to change the HRC setting on your Brother HL-5100 series printer. HRC is a special function that offers improved print quality of characters and graphics that conventional laser printers cannot attain with resolutions of 300 or 600 dpi. ■ Printer ...
Page 65 - Accessories tab; Paper Source Setting
DRIVER AND SOFTWARE 2 - 10 Accessories tab When you install the optional lower tray unit, you can add it and select its settings in the Accessories tab as follows. 1 You can manually add and remove the options that are installed on the printer. Tray settings will match the installed options. 2 Paper...
Page 66 - Support tab; You can see the printer driver version.; 000 or XP, you can access the Support tab by
2 - 11 DRIVER AND SOFTWARE Support tab ■ You can download the latest driver or by accessing the Brother Solutions Center at http://solutions.brother.com ■ You can see the printer driver version. ■ You can check the current driver settings. ■ You can print the printer settings page and the internal f...
Page 67 - Features in the PS printer driver; Ports tab; The screens in this section are from Windows
DRIVER AND SOFTWARE 2 - 12 Features in the PS printer driver You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com For more information, please see the Help text in the printer driver. Ports tab Select the port where your printer is connected or...
Page 68 - Device Settings tab; Select the options you installed.
2 - 13 DRIVER AND SOFTWARE Device Settings tab Select the options you installed.
Page 69 - Layout tab; If you are using Windows NT; 000 or XP, you can access the Layout tab by
DRIVER AND SOFTWARE 2 - 14 Layout tab You can change the Layout setting by selecting the setting in the Orientation, Page Order and Page Per Sheet. If you are using Windows NT ® 4.0, Windows ® 2000 or XP, you can access the Layout tab by clicking Printing Preferences... in the General tab of the Pri...
Page 70 - Select the Paper Source.
2 - 15 DRIVER AND SOFTWARE Paper / Quality tab Select the Paper Source.
Page 71 - Advanced options; Toner Save
DRIVER AND SOFTWARE 2 - 16 Advanced options 1 Select the Paper Size and Copy Count. 2 Set the Print Quality, Scaling and TrueType Font setting. 3 You can change settings by selecting the setting in the Printer Features list: ■ Media Type ■ Toner Save ■ Sleep Time ■ BR-Script Level Toner Save You can...
Page 72 - Page setup; Layout; Brother Laser driver / PS driver
2 - 17 DRIVER AND SOFTWARE For Macintosh ® This printer supports Mac OS ® 8.6 to 9.2 and Mac OS ® X 10.1 to 10.2. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com Page setup You can set the Paper size, Orientation and Scale. Brother Laser d...
Page 73 - Specific settings; Brother Laser driver; Media Type; Resolution; You can change the resolution as follows:
DRIVER AND SOFTWARE 2 - 18 Specific settings Set the Media Type, Resolution, Toner Save, and other settings. Brother Laser driver PS driver You can change settings by selecting the setting in the Printer Features list: ■ Media Type ■ Resolution ■ Toner Save ■ Sleep Time (For PS driver only) Resoluti...
Page 75 - Software; Software for Networks; BRAdmin Professional
DRIVER AND SOFTWARE 2 - 20 Software Software for Networks BRAdmin Professional The BRAdmin Professional software is a utility for managing your Brother network enabled printers that are running under Windows ® 95/98/Me, Windows NT ® 4.0 and Windows ® 2000/XP. It allows you to easily configure and ch...
Page 76 - Automatic Emulation Selection; The printer can choose from the following combinations:; Setting 2; HP LaserJet
2 - 21 DRIVER AND SOFTWARE Automatic Emulation Selection This printer has an Automatic Emulation Selection feature. When the printer receives data from the computer, it automatically chooses the emulation mode. This feature has been set at the factory to ON. The printer can choose from the following...
Page 77 - Control panel
CONTROL PANEL 3 - 1 3 This section refers to the four Light Emitting Diodes (LEDs) (Toner, Drum, Paper, Status) and the two control panel buttons (Job Cancel, Go) on the control panel. Figure 3-1 The LED indications shown in the table below are used in the illustrations in this chapter. Control pane...
Page 78 - LED; Printer status
3 - 2 CONTROL PANEL LED Printer status Figure 3-2 Sleep modeThe power switch is off or the printer is in Sleep mode. Pressing the Go button wakes up the printer from Sleep mode to Ready mode. Figure 3-3 Warming upThe printer is warming up. Figure 3-4 Ready to printThe printer is ready to print. Figu...
Page 81 - Service call indications; For example, the LED indication below shows a fixing unit failure.
CONTROL PANEL 3 - 5 Service call indications If there is an error that cannot be cleared by the user, the printer will show that a service call is needed by lighting up all the LEDs as shown in Figure 3-12. Figure 3-12 If you see the service call indication above, follow the steps below: 1 Take out ...
Page 82 - Table 1: LED indications while pressing Go and Job Cancel
3 - 6 CONTROL PANEL Table 1: LED indications while pressing Go and Job Cancel Make a note of the indication and report the error status to your dealer or a Brother authorized service representative by referring to the above table. * 1 If this error occurs, turn the power switch off, wait a few secon...
Page 83 - Control panel buttons; The control panel buttons have the following functions:; Cancel printing
CONTROL PANEL 3 - 7 Control panel buttons The control panel buttons have the following functions: Cancel printing If you press the Job Cancel button while printing, the printer will immediately stop printing and will then eject the paper. Wake-up If the printer is in Sleep mode, press the Go or Job ...
Page 84 - Print a test page; You can use the Go button or the printer driver to print a test page.; Using control panel button; Turn off the printer.; Press the Go button again. The printer will print a test page.; Using the printer driver; If you are using Brother’s Windows; PCL printer driver, click the Print Test Page button. It is in the
3 - 8 CONTROL PANEL Print a test page You can use the Go button or the printer driver to print a test page. Using control panel button 1 Turn off the printer. 2 Make sure that the front cover is closed and the power cord is plugged in. 3 Hold down the Go button as you turn on the power switch. All t...
Page 85 - Printer Settings; Using the control panel button; Turn on the printer and wait until the printer is in the Ready state.; clicking the Print Settings button in the Support tab.
CONTROL PANEL 3 - 9 Printer Settings You can print the current settings using the control panel button or printer driver. Using the control panel button 1 Make sure that the front cover is closed and the power cord is plugged in. 2 Turn on the printer and wait until the printer is in the Ready state...
Page 86 - Press and hold the Go button again until the Drum LED comes on.; the Print Fonts button in the Support tab.
3 - 10 CONTROL PANEL Print fonts (Not available for HL-5130) You can print a list of the internal fonts using the control panel button or printer driver. Using the control panel button 1 Turn off the printer. 2 Make sure that the front cover is closed and the power cord is plugged in. 3 Hold down th...
Page 88 - in the table to see the information for each item.; DIMM; The following DIMM size can be installed:; Options; Model
4 - 1 OPTIONS 4 This printer has the following optional accessories. You can increase the capabilities of the printer with these items. Click the symbol L in the table to see the information for each item. DIMM We recommend that you expand the printer memory to avoid any memory full errors. For HL-5...
Page 89 - Installing additional memory; Unpack the DIMM and hold it by the edges.
OPTIONS 4 - 2 Installing additional memory 1 Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. Figure 4-1 Caution Make sure you turn the printer OFF before you install or remove the DIMM. 2 Remove the side cover. Use a coin to loosen the...
Page 90 - Put the side cover back on.
4 - 3 OPTIONS 4 Hold the DIMM by the side edges. Line up the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open or facing outwards.) Figure 4-4 5 Press the DIMM straight into the slot (press firmly). Make sure the locks on each side of the DIMM click...
Page 93 - Routine maintenance
ROUTINE MAINTENANCE 5 - 1 5 You will need to replace certain parts and clean the printer regularly. You can see the maintenance video in the Maintenance Tutorial section of the CD-ROM we have provided with the printer. 1 You can see how to replace the toner cartridge. 2 You can see how to replace th...
Page 94 - Toner cartridge; Toner Low message; The more that is printed, the more toner will be used.
5 - 2 ROUTINE MAINTENANCE Toner cartridge A new toner cartridge contains enough toner to print up to 3,500 (standard cartridge) or up to 6,700 (high yield cartridge) A4 or Letter-size single-sided pages at 5% coverage. Toner Low message The Toner LED alternates turning on for 2 seconds and off for 3...
Page 95 - Toner Empty message
ROUTINE MAINTENANCE 5 - 3 Toner Empty message If the LED shows the message below, the printer has run out of toner or the toner is not evenly distributed inside the cartridge. Figure 5-2 Replacing the toner cartridge 1 Press the cover release button and then open the front cover of the printer. Figu...
Page 96 - Pull out the drum unit assembly (drum unit with toner cartridge).
5 - 4 ROUTINE MAINTENANCE 2 Pull out the drum unit assembly (drum unit with toner cartridge). Figure 5-4 Caution ■ We recommend that you place the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. ■ To prevent damage to th...
Page 97 - Pull off the protective cover.
ROUTINE MAINTENANCE 5 - 5 4 Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge. Figure 5-7 Caution ■ Wait to unpack the toner cartridge until immediately before you put it in ...
Page 99 - ) before you put the drum unit
ROUTINE MAINTENANCE 5 - 7 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. Return the tab to the home position ( ▲ ) before you put the drum unit back in the printer. If you do not, printed pages may have a vertic...
Page 100 - Drum unit; This printer can print up to 20,000 pages; Change Drum message
5 - 8 ROUTINE MAINTENANCE Drum unit This printer can print up to 20,000 pages * with one drum unit. * At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the average type of print job and paper. Change Drum message If the LED shows the message below, i...
Page 101 - Replacing the drum unit; Pull out the drum unit assembly.
ROUTINE MAINTENANCE 5 - 9 Replacing the drum unit Follow these steps to replace the drum unit. You can also view the drum unit replacement method in the instructional video on the supplied CD-ROM: 1 Press the cover release button and then open the front cover of the printer. Figure 5-15 2 Pull out t...
Page 102 - Unpack the new drum unit.
5 - 10 ROUTINE MAINTENANCE 3 Push down the blue lock lever and take the toner cartridge out of the drum unit. Figure 5-18 Caution Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. 4 Unpack the new drum unit. Caution Wai...
Page 103 - Close the front cover.; Make sure that the Drum LED is now off.
ROUTINE MAINTENANCE 5 - 11 6 Put the drum unit assembly in the printer.Make sure that the printer is turned on, the front cover is open and the Status LED is red. Figure 5-20 7 Reset the drum counter. See the instructions supplied with the new drum unit. Caution ■ The Drum LED indication does not di...
Page 104 - Cleaning
5 - 12 ROUTINE MAINTENANCE Cleaning Clean the outside and inside of the printer regularly with a dry soft cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry s...
Page 105 - Replacing periodic maintenance parts; These figures are based on 5% coverage per page.; Item; Pick up roller assembly; Call Brother Customer Support
ROUTINE MAINTENANCE 5 - 13 Replacing periodic maintenance parts You need to replace the periodic maintenance parts regularly to maintain print quality. You should replace the parts listed below after printing the following number of pages. * The actual number of printed pages may vary depending on y...
Page 106 - Identifying your problem; Troubleshooting
6 - 1 TROUBLESHOOTING 6 Identifying your problem First, check the following: ■ The power plug is connected properly and the printer is turned on. ■ All of the protective parts have been removed. ■ The toner cartridge and drum unit are installed properly. ■ The front cover is fully closed. ■ Paper is...
Page 107 - Error messages in the status monitor; Action
TROUBLESHOOTING 6 - 2 Error messages in the status monitor The Status Monitor will report problems with the printer. Take the corrective actions listed in the following table for the error message that the Status Monitor reports. The default setting for the Status Monitor is off. If you would like t...
Page 108 - Error message printouts; Error message
6 - 3 TROUBLESHOOTING Error message printouts The printer will report problems by printing an error message as defined in the following table. Take the corrective actions for the error message. Print Overrun ■ Press the Go button to print the data left in the printer. Press the Job Cancel button if ...
Page 109 - PRINT OVERRUN
TROUBLESHOOTING 6 - 4 PRINT OVERRUN ■ Press the Go button to print the data left in the printer. Press the Job Cancel button if you want to delete the data left in the printer. ■ If this does not clear the error, reduce the complexity of your document or reduce the print resolution. ■ Expand the pri...
Page 110 - Paper handling; Problem
6 - 5 TROUBLESHOOTING Paper handling First, make sure that you are using paper that meets Brother recommended paper specifications. See What kind of paper can I use? on page 1-5. Problem Recommendation The printer does not feed paper. ■ If there is paper in the paper tray, make sure it is straight. ...
Page 111 - Paper jams and how to clear them; Clear the jammed paper as follows.
TROUBLESHOOTING 6 - 6 Paper jams and how to clear them When a paper jam occurs, the printer indicates it by lighting the control panel LEDs as shown below. Figure 6-1 Clear the jammed paper as follows. If the jammed paper is removed completely by using the information in the following steps, you can...
Page 113 - Jam Dial
TROUBLESHOOTING 6 - 8 4 Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out...
Page 114 - Open the jam clear cover. Pull the jammed paper out of the fuser unit.
6 - 9 TROUBLESHOOTING 5 Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. Figure 6-8 Caution After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before yo...
Page 115 - Pull the Duplex Tray completly out of the printer.
TROUBLESHOOTING 6 - 10 8 Pull the Duplex Tray completly out of the printer. Figure 6-11 9 Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer. Figure 6-12 10 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take o...
Page 116 - Other problems; This section provides information on the following topics:; Disk and that it is selected with Chooser (Mac OS; Recommendation; Faint; B C
6 - 11 TROUBLESHOOTING Other problems For Macintosh ® with USB Improving the print quality If you have a print quality problem, print a test page first (see page 3-8). If the printout looks good, the problem is probably not the printer. Check the interface cable or try the printer on another PC. Thi...
Page 117 - Gray background; Ghost; Toner specks
TROUBLESHOOTING 6 - 12 Gray background ■ Make sure that you use paper that meets the recommended specifications. See What kind of paper can I use? in Chapter 1. ■ Check the printer’s environment - high temperatures and high humidity can increase the amount of background shading. See Positioning the ...
Page 118 - White Spots on black text
6 - 13 TROUBLESHOOTING White Spots on black text and graphics at 94 mm (3.7 in.) intervals Black Spots at 94 mm (3.7 in.) intervals ■ If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. Clean the drum unit as follows: 1 Posit...
Page 119 - Black toner marks across
TROUBLESHOOTING 6 - 14 Black toner marks across the page ■ The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 5-9. ■ Make sure that you use paper that meets our specifications. See What kind of paper can I use? on page 1-5. ■ If you use label sheets for laser p...
Page 120 - White lines down the page; C D
6 - 15 TROUBLESHOOTING White lines down the page ■ You may clear the problem by wiping the scanner window with a soft cloth. See Cleaning on page 5-12. ■ The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 5-3. Page skewed ■ Make sure the paper...
Page 121 - Envelope creases
TROUBLESHOOTING 6 - 16 Envelope creases ■ Open the face-up (back) output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, close the face-up output tray to reset the two blue tabs back to their original p...
Page 122 - Solving print problems; PRINT; MEMORY
6 - 17 TROUBLESHOOTING Solving print problems Problem Recommendation The printer prints unexpectedly or it prints garbage data. ■ Make sure the printer cable is not too long. We recommend you use a parallel or USB cable that is less than 2 meters (6 1/2 feet) in length. ■ Make sure that the printer ...
Page 123 - Printer specifications; Engine; *1 From standard paper tray; Appendix
APPENDIX A - 1 A Printer specifications Engine *1 From standard paper tray Appendix Model HL-5130 HL-5140 / HL-5150D / HL-5170DN Technology Electrophotographic Print speed Up to 18 ppm (Letter size)Up to 17 ppm (A4 size) Up to 21 ppm (Letter size)Up to 20 ppm (A4 size) First print time Less than 10 ...
Page 124 - Controller; *4 Brother original Windows
A - 2 APPENDIX Controller *2 Hi-Speed USB 2.0 (480 Mbps) is up to 40 times faster and compatible with original USB (12 Mbps). *3 HL-5150D and HL-5170DN only. *4 Brother original Windows ® management utility *5 Use a standard web browser to manage the device. *6 Code39, Interleaved 2 of 5, EAN-8, EAN...
Page 125 - *7 Instructional animations for problem solving
APPENDIX A - 3 Software Control panel Paper handling *7 Instructional animations for problem solving *8 The Driver Deployment Wizard automates the installation of a printer in a peer-to-peer network. *9 Calculated with 80 g/m 2 (21 lb) paper Model HL-5130 HL-5140 HL-5150D HL-5170DN Printer driver PC...
Page 126 - Media specifications; Media sizes
A - 4 APPENDIX Media specifications *10 Up to 10 sheets Model HL-5130 HL-5140 HL-5150D HL-5170DN Media types Multi-purpose tray N/A Plain paper, Bond paper, Recycled paper, Envelope, Labels, and Transparencies *10 Manual feed tray Plain paper, Bond paper, Recycled paper, Envelope, Labels, and Transp...
Page 127 - USB is not supported under Windows
APPENDIX A - 5 Supplies Dimensions / Weights Other System Requiements * USB is not supported under Windows ® 95 or Windows NT ® 4.0. ** Power Macintosh with an Apple original pre-installed USB port. Model HL-5130 HL-5140 HL-5150D HL-5170DN Toner Standard cartridge 3,500 pages A4/Letter pages @5% cov...
Page 128 - Important information for choosing your paper; Make sure the paper is suitable for the printer.; Unit
A - 6 APPENDIX Important information for choosing your paper This section provides information to help you choose paper to use with this printer. Before you purchase a large quantity of paper Make sure the paper is suitable for the printer. Paper for plain paper copies Paper is divided by usage, suc...
Page 130 - Brother Numbers; Register your product; Appendix (For Europe and Other Countries); Internet Addresses
B - 1 APPENDIX (FOR EUROPE AND OTHER COUNTRIES) B Brother Numbers IMPORTANT: For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product By registering your Brother product, you will be recorded as the...
Page 131 - Important information: Regulations; Radio interference (220 to 240 volt model only); NERGY; Compliance Statement
APPENDIX (FOR EUROPE AND OTHER COUNTRIES) B - 2 Important information: Regulations Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Publication 22)/Class B. Before you use this product, make sure that you use the following interface cables. 1. A shielded parallel i...
Page 132 - Varning; Internal laser radiation
B - 3 APPENDIX (FOR EUROPE AND OTHER COUNTRIES) IEC 60825 specification (220 to 240 volt model only) This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where it is needed. This printer has a Class 3B laser diode which produc...
Page 133 - IMPORTANT - For Your Safety; Disconnect device; Geräuschemission / Acoustic noise emission (for Germany only)
APPENDIX (FOR EUROPE AND OTHER COUNTRIES) B - 4 IMPORTANT - For Your Safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. Extension cords used with this printer must ...
Page 134 - If in any doubt, call a qualified electrician.
B - 5 APPENDIX (FOR EUROPE AND OTHER COUNTRIES) Wiring information (for UK) Important If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse. Always replace the fuse cover. Never use a plug that does not have a cover. Warning - T...
Page 135 - “EC” Declaration of Conformity
APPENDIX (FOR EUROPE AND OTHER COUNTRIES) B - 6 “EC” Declaration of Conformity ManufacturerBrother Industries Ltd.,15-1, Naeshiro-cho, Mizuho-ku,Nagoya 467-8561, Japan PlantBrother Corporation (Asia) Ltd.Brother Buji Nan Ling Factory,Gold Garden Ind., Nan Ling Village,Buji, Rong Gang, Shenzhen, Chin...
Page 136 - printer. Calls must be made from within that country.; You can check here for the Brother driver updates.; Customer Service; If you have comments or suggestions, please write us at:
C - 1 APPENDIX (FOR USA AND CANADA) C Brother Numbers I MPORTANT: For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you wil...
Page 138 - Important
C - 3 APPENDIX (FOR USA AND CANADA) Important information: Regulations Federal Communications Commission (FCC) Declaration of Conformity (For USA) Responsible Party: Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911USATelephone: (908) 704-1700 I...
Page 140 - Laser Notices; Laser Safety (100 to 120 volt model only)
C - 5 APPENDIX (FOR USA AND CANADA) Laser Notices Laser Safety (100 to 120 volt model only) This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act o...
Page 142 - INDEX
I - 1 INDEX A Accessories and supplies ............ 4-1 , 5-13 , C-2 Accessories tab ............................................. 2-9 Automatic duplex printing ............................ 1-47 Automatic emulation selection .................... 2-21 B BRAdmin Professional .............................