Page 2 - Checking the version number
2 ■ Checking the version number ・ You may check the Rio main firmware version number from the firmware update program (R Series Update Program V2) or the Dante Controller of Audinate. R Series Update Program V2 Dante Controller (Device View) ・ You may check the Dante firmware version number from the...
Page 3 - Preparing for the update; Update procedure sequence
3 ■ Preparing for the update You will need the following items ready to execute the update procedure. ● A Windows computer equipped with the following conditions: OS Windows 8/8.1 / Pro Windows 7 Ultimate / Professional / Home Premium CPU Intel Pentium 1.2GHz or Intel Celeron 1.7GHz or higher HDD 25...
Page 4 - Install the Dante Firmware Update Manager
4 ■ Install the Dante Firmware Update Manager Before you update the Dante firmware, you must install the Dante Firmware Update Manager. Double-click the Dante Firmware Update Manager installer downloaded in “Preparing for the update” (DanteFirmwareUpdateManager-x.x.x.exe) and follow the on-screen in...
Page 5 - Open the Network and Sharing Center as described below.
5 ■ Computer TCP/IP setting (for Rio unit) To update Rio unit firmware, configure computer TCP/IP settings. 1. Open the Network and Sharing Center as described below. Windows 7 Select [Start] → [Control Panel], then click or double-click [Network and Sharing Center] or [View network status and tasks...
Page 7 - Updating the Rio firmware; Turn off the power to the Rio.
7 ■ Updating the Rio firmware This section explains how to update the Rio firmware. Before you start updating the firmware, decompress the downloaded compressed file. Place “RIO_PROG.bin,” “updatev2.exe” and “update.ini in the same folder. For information about messages displayed by the Rio firmware...
Page 8 - Turn off the power to Rio.
8 7. Pull the dip switches 4 and 8 on the Rio unit front panel down (ON) and turn the power on with the other switches remaining in their up positions (OFF). All the +48V indicators start flashing and the unit is activated in update mode. 8. Double-click [updatev2.exe]. The R Series Update Program V...
Page 11 - Updating the Dante firmware; Turn on the power to the Rio.; Check that the version number is 1.3.2 or higher from the title bar.
11 ■ Updating the Dante firmware Described below are the procedures to update the Dante module firmware integrated in the Rio unit. ・ For details of the Dante Firmware Update Manager, refer to “AUD-MAN-Firmware Update Manager" stored in the compressed file folder. 1. Connect the Dante [PRIMARY] ...
Page 12 - xxx and yyy represent the firmware version number.; Check the Rio to update.
12 7. Click [Browse] and select “FWUpdate_Rio3224D-vxxx-swyyy.dnt” in case of Rio3224-D or “FWUpdate_Rio1608D-vxxx-swyyy.dnt” in case of Rio1608-D. Then click [Open]. xxx and yyy represent the firmware version number. ・ The Dante firmware will not work correctly if the path contains any characters o...
Page 14 - About Failsafe Mode
14 ■ About Failsafe Mode The Dante module integrated in the Rio may become unusable due to data corruption if the Dante device is powered-off during a firmware update. To recover from such a state, the Dante module will enter "failsafe mode." To restore the Dante module from failsafe mode, a...
Page 15 - Disable all but one of the network interfaces on your computer.
15 Described below are the procedures to recover the Dante module integrated in the Rio unit. 1. Turn off the power to the Rio. 2. Separate the Rio from the Dante network. 3. Connect the Dante [PRIMARY] connector on the rear panel of the Rio unit to the Ethernet connector on the computer using an Et...
Page 16 - Select the check box of the detected Rio.
16 9. When the Rio is detected, click the [Stop Scan] button. If several minutes have passed without detection, use Dante Controller to check whether the cable might be disconnected or broken, whether the TCP/IP settings are correct, and whether the Rio is running. 10. Select the check box of the de...
Page 17 - The correct Dante firmware now needs to be loaded.
17 13. Exit the Dante Firmware Update Manager, and wait for two minutes before turning off the power to the Rio unit. After recovery, restart the Dante module. If you power-off the Rio before restart is completed, the data of the Dante module will be corrupted, and you will have to perform the recov...
Page 18 - Error Message List(R Series Update Program V2)
18 ■ Error Message List(R Series Update Program V2) Error messages (that consist of an error number and a string in English) for the R Series Update Program V2 may be displayed on the computer. This section explains the error numbers, the English strings, and the appropriate action to take. ・ If the...