VTech NEAX 2400 IPX - Manuals

– 5 – D term 32D and D term 32D IP (32-LINE WITH DISPLAY) 1 Call Indicator Lamp Lamp at top corner of D term Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. 2 LCD (Note 1) LCD (Liquid Crystal Display) provides D term activity information plu...

– 7 – 20 D term IP Adapter D term IP adapter can be attached to D term Series i 8D/16D/32D terminals. It supports the same tele- phony service as the original D term terminal. Note 1: Not applicable for D term 8. Note 2: Not applicable for D term 8/8D/16D. Note 3: Not available for D term 65/D term ...

– 9 – 6 Programmable Keys [Programmable by telephone system administrator (Flexible Line/Feature Keys)] • Station line access • Trunk line access • Feature access [Programmable by user (Flexible Line)] <Flexible Line> • Station line access • Trunk line access • Feature access 7 Recall Press ke...

– 10 – 21 16LD Display Default status of display. Note: - The contents of display can be changed by System Data. - Maximum of 8 characters per button. E x i t 1 3 5 7 2 4 6 8 9 1 1 1 3 1 5 1 0 1 2 1 4 1 6 H e l p P F F E V M S L I D D O S & A indicate the icon area. For more detailed description...

– 11 – Detailed Descriptions of User’s status and Icon: U ser’ s S t atus I c on F lashing P a ttern • Idle No Icon - • Call Hold (Individual Hold/Individual Hold on Call Park Group) • Call Hold (Other Party Hold/Other Party Hold on Call Park Group) • Recall (Individual Hold/Exclusive Call Hold/Call...

– 12 – Rear View D term 4D IP Network Specification Interface : Ethernet: 10 Base T/100 Base TX <IEEE 802.3>, RJ45 Internet Layer: IPv4 Protocol : Peer to Peer Media type : Auto sensing and manual selection supported.

– 13 – D term 8D IP, 16D IP, 16LD IP, 32D IP Note: The PC connector on the IP terminal is exclusively for a PC connection, not a second IP terminal. Network Specification Interface : Ethernet 10 Base T/100 Base TX <IEEE 802.3>, RJ45 * Multiport Switch Internet Layer: IPv4 Protocol : Peer to Pe...

– 15 – Base View D term 8D IP, 16D IP, 16LD IP, 32D IP Note: Adjustable/Removable base has been Removed Optional Adapter supported Power Method Equipment to be used Switch Position Industry Standard IEEE 802.3 af Power Switch AC Adapter 1 <Default> CISCO Discovery Protocol • CISCO Catalyst Pow...

– 16 – Keys and Lamps Programmable Keys These are examples of D term ® features available by pressing the programmable keys. Some features may be pro- grammed by the user. Others must be programmed by the telephone system administrator. AICM Press key to activate “Automatic Intercom”. DICM Press key...

– 17 – S&R (Save and Repeat) Press key to store a number or redial a stored number. SIG Press key to cause chime at predetermined station. Lamps Call Indicator Lamp Lamp at top of D term Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. LC...

– 18 – Soft Keys Note: Soft Key function is available for the terminals with LCD. The Soft Keys on the D term Series i/D term IP provide a set of functions on the LCD that adapts to the changing state of the telephone. While default Soft Key settings are provided, desired functions can be assigned t...

– 19 – Default Function Displays for Each Status Default Soft Key settings are provided corresponding to particular functions. Different Soft Key settings are dis- played at the bottom of the LCD depending on the status, as shown below. Different patterns of Soft Key settings can be registered for i...

– 21 – Soft Key Features When the Soft Key corresponding to a desired function name is operated, the selected function name starts to blink on the LCD. The blinking display of available functions takes precedence over the display of functions specified by the Soft Key pattern. (Note) FDB (Call Forwa...

– 23 – MIC (Microphone On/Off) Allows the user to turn the microphone on and off for use with the speakerphone. PAGE (Button Page) Allows the user to assign two functions to each feature or speed key and to toggle between pages. HSET (Headset) Allows the user to go off- and on-hook when using the he...

– 25 – Terminal Setup with the Up/Down Key Note: Not Displayed for D term 65/D term Series III and D term 75/D term Series E mode. D term Series III/D term Series E : North America D term 65/D term 75 : Australia, Asia, Latin America, Middle East, Russia To adjust the handset receiver volume Press t...

– 27 – Terminal Setup with the Feature Key Microphone On/Off LED on Mic key shows the status of the built-in microphone. To change microphone status Press Soft Key associated with the MIC Display or press Feature and 1 . To adjust initial receiving volume Handset receiver volume can be changed. To c...

– 28 – To select ringer tone The D term Series i/D term IP has 10 kinds of ringer tones that you can select. Press Feature and 3 . The LCD displays the selected tone number (n=1 ~ 10). Note 1: Tone number 5~10. Available since Feature Package 8600 (R13) and requires the correct version of Firmware. ...

– 30 – Dynamic Dial Pad on/off The user can originate a call at first hand without lifting handset or pressing Speaker key. Press Feature and 8 . The LCD displays: Note: When this feature is ON, the user may initiate a call by immediately dialing the number and the station will go hands-free off-hoo...

– 31 – Login/Logout (IP Enabled D term /D term IP Only) To Login When login mode is activated, following procedure is required. Enter login code and press Set key. (The station number is used as the Login code.) Enter the password and press OK key. If the login code is accepted, display changes to n...

– 32 – To Logout Press the preassigned logout button on the terminal. Note 1: This location is an example. Note 2: Logout button is assigned by data setting at the PBX. “ LOGOUT? ” is displayed on the LCD of the terminal. Press the logout button on the terminal again. Note: The following pages descr...

– 33 – To Originate an Outside Call Lift handset or press Speaker key, receive dial tone. Dial the Central Office access code (i.e. 9). Dial desired telephone number. Use handset or MIC to converse. Display indicates: To Originate an Internal Call Lift handset or press Speaker key. Receive dial tone...

– 34 – To Originate a Call Using Speed Calling (One-touch Buttons) Press the desired Speed Call button, or press Speaker and Speed Call . To program (Available only on D term stations with speed calling keys.) Press Feature button. Press desired Speed Call button. Enter desired telephone number or f...

– 35 – To Originate a Call Using Speed Calling (Individual/Group) Press the Redial button. Press the desired speed calling number. To Originate a Call Using Speed Calling – System To program Speed Calling – System key (on one-touch speed calling key) Press Feature key. Press desired one-touch speed ...

– 36 – Account Code To enter Lift handset or press Speaker , receive dial tone. Enter feature access code, receive service set tone. Enter “Account Code” (up to 10 digits). (Note 1) Receive dial tone and dial desired number. To enter account code after authorization code Lift handset or press Speake...

– 37 – Authorization Code To enter without account code Lift handset or press Speaker , receive dial tone. Enter feature access code, receive service set tone. Enter “Authorization Code” (up to 10 digits). Receive dial tone, dial desired number. - Or - Lift handset, receive dial tone. Dial desired n...

– 38 – Using the Soft key Lift handset Dial desired station number; VOICE Soft Key appears while station is ringing. Press VOICE Soft Key. Speak to called party. Note 1: A Voice Call may be programmed on a one-touch speed key by pressing Speed Dial button, dialing the exten- sion, and pressing the T...

– 39 – Automatic Intercom To initiate Lift handset or press Speaker key. Press the AICM key. Hear ringback tone. To answer AICM key flashes red indicating an incoming intercom call. Press AICM , lift handset or press Speaker . LED lights solid green. If called station is engaged in a non-intercom ca...

– 40 – Manual Intercom To initiate Press MICM , lift handset or press Speaker , ringback tone is heard. Press the SIG key if it is desired for the called station to hear ringing. To answer MICM key flashes, indicating an incoming call. Ring tone may also be heard. Press MICM . Lift handset or press ...

– 41 – Dial Intercom To initiate Lift handset or press the Speaker key. Press DICM key. Dial desired intercom station number. Receive ringback tone. To answer DICM LED flashes, indicating an incoming intercom call. Press DICM . Lift handset or press Speaker . LCD shows solid green. If called station...

– 42 – To Place a Call on Hold Press Hold . Held line flashes. Note: If held line appears on other D term stations, the associated LED flashes red slowly. To retrieve Lift handset or press Speaker . Press held line. Use handset to converse. Note: Any station with this line appearance can retrieve th...

– 43 – If unanswered After preprogrammed time, Automatic Recall is initiated. Visual and audible signal (rapid flash and ring burst) is sent to station which placed call on Exclusive Hold. Recall shows as a flashing green LED on your phone, and solid red on other phones with same line. Note: Exclusi...

– 44 – Conference With call in progress, ask party to hold. Press Transfer , receive interrupted dial tone. Dial desired number. After call is answered, press Conf . Conf LED lights. Three-way conference is established. Using the Soft Key With a call in progress, press Transfer and dial desired numb...

– 45 – To Answer a Camped-on Call While engaged in a call, receive the camp-on indication (one short tone burst). Answer LED flashes. Press Answer . Call in progress is placed on hold. Connection to camped-on call is established. Press Answer to return to original call. Camped-on call is placed on h...

– 47 – Call Park To program call park key (on one-touch speed calling key) Press Feature . Press one-touch speed key. Press Recall . ! displays on LCD. Dial “Call Park” access code. Press Feature again. To park a call While connected to a station or trunk, press CALL PARK . To retrieve a parked call...

– 49 – – Or – Dial “Direct Call Pick-up” access code and the station number to be picked up. Connection to calling party is established. If busy, original call must be placed on hold before new call can be picked up. Outgoing Trunk Queuing If trunk busy Receive Trunk Busy indication. Press CALL BACK...

– 50 – Executive Override If called station is busy Press OVERRIDE . Interrupted parties receive warning tone. Three-way conference is initiated. Conf LED lights. Using the Soft Key Press E-OVR Soft Key. Interrupted parties receive warning tone and three-way conference is initiated. Note: Override m...

– 51 – Call Forwarding – All Calls To set Press Speaker . Receive dial tone. If setting for another station, press MULTILINE APPEARANCE . Press FWD or dial “Call Forwarding – All Calls” access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set...

– 52 – To cancel Press Speaker . Receive dial tone. If cancelling for another station, press MULTILINE APPEARANCE . Press FWD or dial “Call Forwarding – All Calls” cancel code. Receive service set tone. LED goes out at your station (or the D term of the multiline station). Press Speaker . Call Forwa...

– 54 – Call Forwarding – Don’t Answer To set Press Speaker . Receive dial tone. If setting for another station, press MULTILINE APPEARANCE . Press FWD-NA or dial “Call Forwarding – Don’t Answer” access code. Receive special dial tone. Dial destination station or external telephone number. Receive se...

– 55 – To cancel Press Speaker . Receive dial tone. If cancelling for another station, press MULTILINE APPEARANCE . Press FWD-NA or dial “Call Forwarding – Don’t Answer” cancel code. Receive service set tone. LED goes out at your station (or the D term of the multiline station). Press Speaker . Call...

– 57 – Call Back If called station is busy Press CALL BACK . Receive service set tone. – Or – Press the FLASH key and enter “Call Back” access code. When both parties become idle, calling party’s phone rings. Calling party would go off hook and hear ring back tone. The called station would then be r...

– 58 – To Save and Repeat a Number To save Press Speaker . Dial desired telephone number. Press S&R . Dialed number is now stored. S&R LED lights. – Or – Receive internal call. Press S&R . Number is stored in memory. S&R LED lights. Using the Soft Key Press S&R . Number is stored...

– 59 – To Leave a Message Press Speaker . Receive dial tone. Dial desired station number. Encounter no answer or busy condition. Press MSG . Message is sent to called D term . Called station MSG LED lights. Note 1: Up to four messages can be stored in D term memory. Note 2: If a fifth message is att...

– 60 – To erase To erase a message without returning the call, press MSG to display desired message. Dial # or while message displays. Message is erased. Note: If station that left message is busy, callback or MSG may be set. If station that left message does not answer, MSG may be set, notifying or...

– 61 – Meet-me Paging Example: Station A can page Station B. When Station B dials answer code, they are connected. To page (station A) Dial “Paging” access code, receive continuous ringback for one second. Page station B. Remain off hook or hang up. To answer (station B) If station A remains off hoo...

– 62 – Paging Transfer Example: Station A receives an important call for Station B who is not at a desk. Station A can page Station B. When Station B dials the Paging answer code, Station A can announce the call and transfer it to Sta- tion B. Station A paging Ask calling party to hold. Press Transf...

– 63 – – Or – (Dependent on System Programming) Station B dials “Paging” answer code, and is immediately connected to the calling party. Boss/Secretary Transfer Secretary Lift handset, press boss’ ringing line. Ask calling party to hold. Press boss’ line again. “Voice Call” is automatically establis...

– 64 – Boss/Secretary – MW Lamp Control To set MW at boss’ station With caller on the line Lift handset or press Speaker . Press boss’ ringing line. Ask calling party to hold. Press the MW-SET line/feature key. No service set tone is heard. Boss sees MW on display and can call secretary to receive m...

– 65 – Boss/Secretary Override Example: Station 2000 is boss, Station 2001 is secretary. Boss is connected to Trunk A. Incoming call on Trunk B connects to secretary, but is intended for boss. To program boss/secretary override key Press Feature . Press a Speed Calling key. Dial “Boss/Secretary Over...

– 66 – Option 2 Boss presses Answer and converses with secretary. Trunk A is placed on hold. Boss presses station 2001 key and converses with Trunk B. Boss presses Answer to reconnect to Trunk A. Secretary hears reorder tone, hangs up. Boss can alternate between the two parties by pressing Answer . ...

– 67 – Call Redirect Example: D term Station A views on the D term display the Station Number or Caller ID of an Incoming Call and immediately redirects the call by pressing a Function Key. The destination of the Call Redirect will be the Call Forwarding-Don’t Answer Destination or the Recall Destin...

– 68 – Using the Soft Key Station B calls Station C. Station C answers the call and transfers it to Station A and then releases the call. Station A rings. Station A presses the REDIR Soft Key. REDIRECTING is displayed on Station A and the call immediately recalls to Station C.

– 69 – Privacy While off-hook Press DND . LED lights. Privacy feature prevents interruptions for the duration of the call. Using the Soft Key Press flashing DND Soft Key. “DND” flashes when set. Privacy feature prevents interruptions for the duration of the call. To cancel Press DND . LED goes out. ...

– 70 – Privacy Release Example: D term Station B is engaged in a conversation, and allows D term Station A to enter the call in progress. Station A lifts handset or presses Speaker . Station A presses the line appearance of Station B. Warning tone is sent to the interrupted parties (optional). A thr...

– 71 – Index A Account Code ......................................................... 3 6 Answering a Camped-on Call ................................ 4 5 Answering a Message ............................................ 5 9 Answering a Voice Call Hands Free ...................... 3 8 Authorization Co...

– 7 3 – LCD Indication 15:39 DDD X Time elapsed, trunk type and number for outside call Time elapsed for parked call XXX DDD X Parked call retrieved from a remote station, showing the number of the station that parked the call C CALLBACK XXXX Call Back is activated, showing called or calling num- be...