Page 2 - Add new handsets to make your telephone more versatile (see page 63)
www.vtechphones.com Add new handsets to make your telephone more versatile (see page 63) Your VTech 5871/5873 telephone system can operate up to eght handsets. You can add new handsets (model number 5808, sold separately) at any tme, but each must be regstered wth the base unt before use. The handse...
Page 3 - About answerng system operaton; Table of contents
www.vtechphones.com 1 Installation Parts checklst . . . . . . . . . . . . . . . . . . . . . . 3 Base unt nstallaton . . . . . . . . . . . . . . . . . . . 6 Install handset battery . . . . . . . . . . . . . . . . . . 7 Belt clp & headset . . . . . . . . . . . . . . . . . . . . 8 Dal mode . . . . ...
Page 4 - Technical specifications
www.vtechphones.com 2 Table of contents Charge spare battery pack . . . . . . . . . . . . . . . 66 Batteres . . . . . . . . . . . . . . . . . . . . . . . . 67 Important safety nstructons . . . . . . . . . . . . . . 68 Troubleshootng . . . . . . . . . . . . . . . . . . . . 69 Operatng range . . . . ....
Page 5 - as; Installation; • To purchase
www.vtechphones.com 3 In sta lla tio n B as ic o pe ra tio n Parts checklist for i5871: Installation 1. Base unt2. Handset3. Base power adapter4. Belt clp5. Battery6. VTech phonebook manager CD7. USB cable 8. Audo patch cable9. Telephone lne cord10. User’s manual11. Quck start gude12. Specal feature...
Page 8 - Base unit installation; Plug power adapter nto an electrcal outlet not con-
www.vtechphones.com 6 Installation Base unit installation Install the base unt and the charger as shown below. Choose a central locaton wthn the home, away from any electronc equpment and applances such as personal computers, computer routers, televson sets, mcrowave ovens, and refrgerators. Avod ex...
Page 9 - Install handset battery
www.vtechphones.com 7 In sta lla tio n B as ic o pe ra tio n Installation Install handset battery • Press the tab and slde cover away from the battery compartment. • Place the battery n the compartment wth the metal contacts algned, as shown n the dagram. • Poston the battery compartment cover and s...
Page 10 - Install belt clp and headset as shown below f desred.; Belt clip
www.vtechphones.com 8 Installation Install belt clp and headset as shown below f desred. For hands-free telephone conversatons, use any ndustry standard 2.5 mm headset (purchased separately). For best result, use a VTech 2.5 mm headset. Belt clip & headset (optonal) • To purchase a headset, vst ...
Page 11 - Dial mode; If; Set dial mode; About caller ID information; these servces, and these servces may not be avalable n all areas.
www.vtechphones.com 9 In sta lla tio n B as ic o pe ra tio n Installation Dial mode If you have touch-tone servce, your telephone s ready to use as soon as the battery s charged. If you have pulse (rotary) servce, the dal mode must be changed. Press /FLASH and there should be a dal tone. If not, ref...
Page 12 - Telephone lne cord; If you subscribe to DSL service; Contact your DSL provider for a noise filter.
www.vtechphones.com 10 Nose flter (for DSL users) To sngle telephone jack (RJ11C) Telephone lne cord If you subscribe to DSL service If there s nterference durng telephone conversatons and/or your caller ID features are not functonng properly, install a noise filter to the telephone line between the...
Page 13 - Telephone settings; Handset layout
www.vtechphones.com 11 B as ic o pe ra tio n Te le ph on e s ett in gs Telephone settings � � � � � � � � ���� �� � �� 1. Earpece2. USB cable jack3. Headset jack/audo patch cable jack (2.5mm) 4. /FLASH 5. Dalng pad (0-9, *, #) 6. Speakerphone 7. LCD dsplay8. MENU/SEL 9. Softkeys10. NavKeys (navgaton...
Page 14 - Base unit layout; compartment
www.vtechphones.com 12 Telephone settings Base unit layout 3 4 8 7 6 9 10 11 12 13 17 15 16 5 2 1 18 14 1. LCD dsplay2. Softkeys3. SPEAKERPHONE 4. DELETE 5. REPEAT 6. PLAY/STOP 7. SKIP8. CLEAR 9. VOLUME 10. INTERCOM 11. New message LED12. Antenna 13. Chargng LED14. Speaker15. Mcrophone16. Telephone ...
Page 15 - Pictures & animations; Picture; Set a wallpaper image; Handset screen images; Screensaver
www.vtechphones.com 13 B as ic o pe ra tio n Te le ph on e s ett in gs Pictures & animations The handset s preset wth sx anmatons and 23 pctures whch can be used as the background for your idle screen (wallpaper), or a specific animation or pcture can be assgned to a phonebook entry. You can als...
Page 16 - Handset sounds; Ringer Vibrate; Ringer Melody; Sounds; Ringer Volume
www.vtechphones.com 14 Ringer melody Ths feature allows you to assgn varous rnger melodes for ncomng calls. You can choose from eght preset tradtonal rngers or 17 preset muscal rng- ers or the rng tones you have recorded. There wll be a sample of each rnger when you scroll through the choces. • When...
Page 17 - Ringer vibrate; and there will be a confirmation tone.; Play Sound Clips
www.vtechphones.com 15 B as ic o pe ra tio n Te le ph on e s ett in gs • Press the softkey SET to confirm your setting. The screen will display Choice saved and there will be a confirmation tone. Ringer vibrate Ths feature allows you to set the handset to vbrate when there s an ncomng call. • When n...
Page 18 - Handset messages
www.vtechphones.com 16 Telephone settings Handset messages Play the message From screensaver mode (f there are new messages):• Press /CLEAR , and the screen wll dsplay New Message . Press MENU/ SEL and the screen dsplays the number of new and old messages. • Press the softkey PLAY to play the messag...
Page 19 - • When the; SILENCE; to
www.vtechphones.com 17 B as ic o pe ra tio n Te le ph on e s ett in gs Telephone settings Handset messages Options during playback • Press / VOLUME to adjust the speaker volume. • Press the softkey STOP to stop the message currently playng. • Press the LEFT NavKey to skp to the next message. • Press...
Page 20 - Handset settings
www.vtechphones.com 18 Tone settings In ths menu, you can set keypad tone, low battery tone, and set the out of range tone on or off. • Make sure the handset s n dle mode.• Press the UP NavKey four tmes to reach Settings . Press MENU/SEL to select. • Press the DOWN NavKey once to reach Tone Settings...
Page 21 - Edit Handset Name
www.vtechphones.com 19 B as ic o pe ra tio n Te le ph on e s ett in gs Telephone settings Edit handset name • When n the Edit Handset Name menu, use the dal pad (see page 33) to enter the handset name. • Press the softkey BACK to backspace and press the softkey SET to confirm the changes. The screen...
Page 23 - Reset settings; Factory
www.vtechphones.com 21 B as ic o pe ra tio n Te le ph on e s ett in gs Telephone settings Handset settings Reset settings • When n the selected menu, use the softkey YES or NO to confirm your change. • The screen wll dsplay Phonebook cleared , Call Log cleared , Redial List cleared , Wallpaper clear...
Page 24 - Base settings; be a confirmation tone.
www.vtechphones.com 22 Telephone settings Base settings In ths menu, you can change the settng of the clock, days of the week, rnger volume, rnger melody, keypad tone, contrast, dal type, and factory settngs on the base unt. To enter ths menu: • Make sure the base unt s n dle mode.• Press the softke...
Page 27 - Basic operation; Make, answer, and end calls with the handset
www.vtechphones.com 25 Basic operation Basic operation Make, answer, and end calls with the handset • Press /FLASH or , then dal the number. -OR- • Dal the number (use the LEFT NavKey to backspace; use the softkey PAUSE to nsert a pause), then press / FLASH or, f you want to use speakerphone. • To a...
Page 28 - Make, answer, and end calls at the base unit; Options while on calls; will flash and; Call on Hold
www.vtechphones.com 26 Basic operation Make, answer, and end calls at the base unit • Press /SPEAKERPHONE to dal the number. • To answer a call, press /SPEAKERPHONE . • To end a call, press /SPEAKERPHONE . Options while on calls There are a few optons whle on a call, ncludng speakerphone on the hand...
Page 29 - Intercom call
www.vtechphones.com 27 Basic operation Options while on calls • Press the softkey UNMUTE to return to normal conversaton. Volume control • Durng a call, use the volume control on the rght sde of the handset, or the volume control on the base unt, to adjust the lstenng volume. • Press or on the volum...
Page 30 - From the base unit to a specific handset
www.vtechphones.com 28 Basic operation SILENCE • You must have at least one addtonal handset to ntercom call from one handset to another handset. �������� ������������ ����������� Global Page from HANDSET 1 Intercom call • Any handset can then answer the page, and enter ntercom mode by pressng /FLAS...
Page 31 - From one handset to a specific handset or base unit
www.vtechphones.com 29 Basic operation Basic operation Intercom call • To end an ntercom call on any handsets, press /CLEAR . To end t at the base unt, press INTERCOM or /SPEAKERPHONE at the base unt. From one handset to a specific handset or base unit • Press MENU/SEL to dsplay menu when n dle mode...
Page 34 - Phonebook; Advanced operation
www.vtechphones.com 32 Phonebook The phonebook on the handset can store up to 100 entres, each consstng of entry up to 32 dgts and 16 characters, along wth a dstnctve rng and pcture for each entry. • The phonebook menu can be assessed n dle mode by pressng the UP or DOWN NavKey or , or pressng MENU/...
Page 35 - Chart of characters; Number
www.vtechphones.com 33 Advanced operation Advanced operation Phonebook Chart of characters Use the dal pad and the chart below to enter a name (up to 16 characters). Each press of a partcular key causes characters to be dsplayed n the followng order: • When edtng characters, press the softkey BACK t...
Page 36 - times to find Linda.
www.vtechphones.com 34 Advanced operation Phonebook Customize entries Ths feature allows you to assgn a dstnctve rnger and pcture/anmaton to a specific entry. The distinctive ringer and picture/animation will alert you when ths person calls. You can customze the entres before savng t, ether n the ph...
Page 38 - Call log; displayed after the first or second ring.
www.vtechphones.com 36 Advanced operation Call log If you subscrbe to the caller ID servce, nformaton about each caller wll be displayed after the first or second ring. • The handset call log can store up to 100 entres, and the call log n the base unt can store up to 50 entres. • You can revew, reda...
Page 39 - or
www.vtechphones.com 37 Advanced operation Advanced operation Call log Review the call log • When n the call log, use the UP or DOWN NavKey or to scroll through the call log on the handset. Use the softkey or to scroll through the call log on the base unt. • The name, number, date and tme of recevng ...
Page 40 - will be a confirmation tone.
www.vtechphones.com 38 Advanced operation Save an entry to the handset phonebook • When n the call log, use the UP or DOW N NavKey or to scroll through the call log and hghlght the entry to be saved. Press the softkey SAVE to save the entry to the phonebook. • Use the dal pad to enter the name, and ...
Page 41 - Redial list
www.vtechphones.com 39 Advanced operation Advanced operation Redial list The handset and the base unt can store the ten most recently daled numbers n the redal lst. You can revew, redal, or save the number nto the phonebook. • When there are already ten entres on the redal lst, the earlest entry s d...
Page 43 - Answering system operation; Message capacity
www.vtechphones.com 41 Advanced operation Answering system operation Message capacity The answerng system can record up to 99 messages, dependng on the length of each message. Indvdual messages can be up to 4 mnutes n length, but the total maxmum recordng tme s 15 mnutes. Message wll reman avalable ...
Page 44 - Setting answering system; • When n; REC OFF; wll
www.vtechphones.com 42 Answering system operation Activate the answering system The answerng system must be turned on to functon. If the answerng system s turned off, the base unt dsplays ANS. OFF on the screen. To turn on/off the answerng system:• Press the softkey MENU n dle mode. • Press the soft...
Page 45 - to confirm, and there will be a confirmation tone.
www.vtechphones.com 43 Advanced operation Answering system operation Setting answering system Set number of rings Ths feature allows you to select how many tmes the telephone wll rng before the answerng system answers. You can choose from two, four, sx rngs or toll saver. Wth toll saver actve, the a...
Page 47 - Outgoing greeting; the message after the tone.; • Your greetng
www.vtechphones.com 45 Advanced operation Answering system operation Outgoing greeting Record your greeting • Press the softkey MENU when n dle mode. • Press the softkey twce to reach ANSWERING SYSTEM . Press the softkey SELECT to confirm. • Press the softkey once to reach GREETING OPTION , and pres...
Page 48 - • When factory
www.vtechphones.com 46 Answering system operation Outgoing greeting Restore to factory greeting • Follow the nstructon n the secton Record your greeting on page 45 to access the GREETING OPTION menu. • Press the softkey once to reach FACTORY SETTING , and press the softkey SELECT to confirm. • The s...
Page 49 - Message playback; END OF
www.vtechphones.com 47 Advanced operation Answering system operation Message playback New message indication • The base unt screen dsplays NEW MESSAGE . • The NEW MESSAGE indicator light on the base unit flashes. • If the new message alert tone s turned on, the base unt wll beep every ten seconds wh...
Page 50 - Recording and playing memos; • Your memo
www.vtechphones.com 48 Answering system operation Recording and playing memos Memos are your own recorded messages used as a remnder for yourself or for others n the household usng the same answerng system. They are saved, played back and deleted exactly the same way as ncomng messages. Record a mem...
Page 51 - Remote access; Commands during playback mode:
www.vtechphones.com 49 Advanced operation Answering system operation Remote access You can access many features of your answerng system remotely from any touch tone telephone. A four-dgt securty code s requred to access the system and the factory default code s 4321; see page 44 to change t. To acce...
Page 52 - Recordable ringer; Sound; Special features
www.vtechphones.com 50 Recordable ringer You can record a unque rnger as ether your default rnger or as a dstnctve rnger assgned to a specific phonebook entry. You can record with either the provided audio patch cord (not the USB cord), or wth the handset mcrophone. Cued-up musc typcally produces th...
Page 53 - a confirmation tone.
www.vtechphones.com 51 Special features Record a sound clip by using the microphone • Press MENU/SEL when n dle mode. • Press the UP NavKey three tmes to reach Sounds , and press MENU/SEL to select. • Press the DOWN NavKey once to reach Record Sound Clips , and press MENU/SEL to select. • Press MENU...
Page 54 - Picture download
www.vtechphones.com 52 Getting started The VTech Phonebook Manager allows you to download pctures and edt your handset phonebook from your PC. It also allows you to mport and export contacts to and from comma separated text files. This feature allows you to get contacts from your existing PC applica...
Page 55 - Open a graphic file; To transfer images from the software to the handset:; a graphc to the telephone.; Open a Graphic File; • Once you have opened the desred mage, clck on the; Transfer to Handset button; the graphc to your telephone.
www.vtechphones.com 53 Special features Open a graphic file • Open the phonebook manager by double-clckng on the desktop con: • Clck on the Graphcs tab.• Clck on the OPEN IMAGE button. • A window will open for you to browse through the graphic file on your computer.• Find the folder containing your ...
Page 56 - Graphic editing; graphic file
www.vtechphones.com 54 Graphic editing The VTech Phonebook Manager allows you to perform basc graphc edtng functons such as zoom, rotate, brghtness/contrast and color balance. When usng these tools to edt your pctures, you can see them on the prevew panel on the left sde of the phonebook manager app...
Page 57 - Phonebook tab functions; entre phonebook to your handset.; Creating an empty phonebook; or Palm; SAVE PHONEBOOK; button to save the data to your PC’s hard drve.
www.vtechphones.com 55 Special features Phonebook tab functions The VTech Phonebook Manager can be used to create, modify and backup phonebook files from your handset. The phonebook manager has many useful functons:• Export exstng contacts from any contact manager (such as Mcrosoft Outlook ® , Palm ...
Page 59 - export to file and press next; • For first time
www.vtechphones.com 57 Special features Phonebook tab functions Import contacts into phonebook manager from other PC applicationsUse this feature to import contacts from a comma separated text file into the VTech phonebook manager software. The contacts wll be merged nto the currently loaded phonebo...
Page 60 - Exporting contacts to a comma separated text file
www.vtechphones.com 58 • Press the Import/Export button. • Select Import Contacts and press the next button. • Use the browse button to locate the comma separated text file saved in step one. Press next . • The next screen displays how the fields from the comma separated text file will be mapped to ...
Page 61 - • Enter the name of the file to be exported to. You can use the
www.vtechphones.com 59 Special features Phonebook tab functions • Select Export Contacts and press the next button. • Select whether you want to Export All Contacts or Selected Contacts . • Enter the name of the file to be exported to. You can use the browse button to locate the folder and enter a f...
Page 62 - Handset and base indicators; dsplays when the rnger s turned off.; FULL; • Flashes when there s a new message n the answer system.; Handset LEDs; • On when the handset speakerphone s n use.; Handset icons
www.vtechphones.com 60 Handset and base indicators Mute ndcator• Flashes when the handset mcrophone s muted. Rnger off ndcator• dsplays when the rnger s turned off. Battery ndcator• When the handset s removed from the charger, ths lets you know the level of charge n the battery, from FULL ( ) to EMP...
Page 63 - Appendix; dsplays when the base rnger s turned off.; Base icons; MUTE
www.vtechphones.com 61 Appendix Handset and base indicators Rnger off ndcator• dsplays when the base rnger s turned off. Lne n use ndcator• On when an extenson handset or parallel set s n use. Hold ndcator• Flashes when a call s on hold. Battery ndcator • Cycles (low, medum, and full) when battery s...
Page 64 - Base LEDs; • Flashes when there s a new message n the answer machne.; New Message
www.vtechphones.com 62 Handset and base indicators Base LEDs • Flashes when there s a new message n the answer machne. • Flashes when a call s on hold.• Lghts when the base speakerphone s n use. • On when the handset s n the base unt. New Message Speakerphone Charging
Page 65 - Add additional handsets; Registration of handset
www.vtechphones.com 63 Appendix Add additional handsets Your telephone can accommodate up to eght cordless handsets. You can add new handsets (VTech 5808, purchased separately) anytme. Up to three handsets can be on a call at the same tme. The handset provded wth your telephone system s automatcally...
Page 66 - Replace a handset
www.vtechphones.com 64 Add additional handsets Replace a handset If you are replacng a handset on a system that has the maxmum number of regstered handsets (eght) or wsh to change the assgned handset number of your registered handsets, you must first de-register the handsets, and then regster all ha...
Page 68 - Charge spare battery pack; Power guard feature; make and receve calls for up to 2.5 hours durng a power outage.; as shown n the dagram.
www.vtechphones.com 66 Charge spare battery pack Power guard feature Your phone uses a spare battery charger n the base unt to provde power backup n the event of a power falure or outage. Wth a fully charged battery n the spare battery charger, you wll be able to make and receve calls for up to 2.5 ...
Page 69 - Batteries; Operaton; skn. The electrolyte may toxc f swallowed.
www.vtechphones.com 67 Appendix Batteries After the battery is fully charged, you can expect the following performance: Operaton Operatng tme Whle n use (talkng) 6 hours Whle not n use (standby*) 96 hours (approxmately 4 days) *Handset is off the base unt but not n use. The battery needs chargng whe...
Page 71 - Troubleshooting; Problem; My telephone doesn’t; sectons n ths user’s; secton of ths user’s manual to set the dal
www.vtechphones.com 69 Appendix Troubleshooting Problem Suggeston My telephone doesn’t work at all. • Make sure the power adaptor s plugged n. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack. • Dsconnect the power adaptor for a few mnutes, and the...
Page 72 - • Your telephone mght be malfunctonng. Please refer to the; Warranty; secton of ths user’s
www.vtechphones.com 70 Problem Suggeston I cannot dal out. • Make sure there s a dal tone before dalng. It s normal for handset to take a second or two to find the base unit and produce a dial tone. Wait an extra second before dialing. • Make sure the telephone s set to the correct dal mode for the ...
Page 74 - base to another location, preferably on an upper floor.
www.vtechphones.com 72 Troubleshooting Problem Suggeston My handset does not r n g w h e n I r e c e v e a call. • Make sure you have the rnger actvated. Refer to the secton(s) on rnger selecton n ths user’s manual. • Make sure the telephone line cord is plugged firmly into the base unit and the tel...
Page 76 - C o m m o n c u r e f o r
www.vtechphones.com 74 Troubleshooting Problem Suggeston C o m m o n c u r e f o r electronc equpment If the unt does not seem to be respondng normally, then try puttng the handset n ts telephone base. If t does not seem to respond, do the followng (n the order lsted):1. Dsconnect the power to the t...
Page 77 - Operating range; Maintenance
www.vtechphones.com 75 Appendix Operating range Ths cordless telephone operates wth the maxmum power allowed by the Federal Communcatons Commsson (FCC). Even so, ths handset and telephone base can communcate over only a certain distance ----which can vary with the locations of the telephone base and...
Page 78 - About cordless telephones
www.vtechphones.com 76 About cordless telephones • Privacy: the same features that make a cordless phone convenent create some lmtatons. Telephone calls are transmtted between the base and the cordless handset by rado waves, so there s a possblty that your cordless phone conversatons could be nterce...
Page 79 - FCC, ACTA and IC regulations
www.vtechphones.com 77 Appendix 7. Product returned wthout vald proof of purchase (see 2 below); or 8. Charges for nstallaton or set up, adjustment of customer controls, and nstallaton or repar of systems outsde the unt. How do you get warranty service? • To obtan warranty servce n the Unted States ...
Page 83 - Index; separated text file 58
www.vtechphones.com 81 Index A About caller ID nformaton 9 About cordless telephones 76 Actvate the answerng system 42 Add addtonal handsets 63-65 Answerng system operaton 41-49 B Base cons 61 Base LEDs 62 Base settngs 22-24 Batteres 67 Belt clp 8 C Call log 36-38 Call watng 27 Charge spare battery ...
Page 85 - Volume control 27
Index Troubleshootng 69-74 V Volume control 27 W Warranty 76-77 Weekday settng 22
Page 86 - VTECH TELECOMMUNICATIONS LTD.; A member of THE VTECH GROUP OF COMPANIES.
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Dstrbuted n the U.S.A. by VTech Communcatons, Inc. Beaverton, Oregon Dstrbuted n Canada by VTech Telecommuncatons Canada, Ltd., Rchmond, B.C. Copyrght ©2006 for VTECH TELECOMMUNICATIONS LTD. Prnted n Chna. 91-000865-010-000
Page 87 - User’s Manual
User’s Manual w w w . v t e c h p h o n e s . c o m Model: 5871/5873