VTech DS3211-2 - Manuals

2 Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is designed for tabletop use only.Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed ...

3 Getting started When the screen shows LOW BATTERY , the backlight is disabled (except the speakerphone and voicemail lights). If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. To purchase replacement batteries, visit our website at www....

4 Getting started Handset layout CID / (caller ID) When the telephone is not in use, press to review the call log (page 25).While in a menu, press to scroll down.During a call, press to lower the listening volume (page 12). PLAY/MENU/SELECT Press to play voicemail messages (page 15). Press to show t...

5 Getting started Handset layout OFF/CLEAR During a call, press to hang up (page 12). While the handset is ringing, press to silence the ringer temporarily (page 13). Press and hold while the telephone is not in use to erase the missed calls indicator (page 24). While in a menu, press to exit withou...

6 Getting started FIND HANDSET Press to page all system handsets. IN USE light Flashes when there is an incoming call, or another telephone is in use on the same line.On when a system handset is in use. VOICEMAIL light Flashes when you have new voicemail, a service offered by your telephone company....

7 Telephone settings Ringer volume You can set the ringer volume or turn the ringer off. Press PLAY /MENU/ SELECT to show the menu when the handset is not in use.Press or to select >RINGER VOLUME , then press PLAY / MENU /SELECT . Press or to adjust the volume. A sample of each ringer volume play...

8 Telephone settings LCD language You can select ENGLISH , FRANÇAIS or ESPAÑOL to be used in all screen displays. Press PLAY /MENU/ SELECT to show the menu when the handset is not in use.Press or to select >LCD LANGUAGE , then press PLAY / MENU /SELECT . Press or to scroll through the choices.Pre...

9 Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone company, NEW VOICEMAIL and will appear on the handsets, and the VOICEMAIL lights on the handsets and telephone base flash when you have new voicemail messages. Contact your local telephone company fo...

10 Telephone settings Set voicemail If you subscribe to voicemail service provided by your local telephone company, this feature enables you to program your voicemail function codes so you can easily access the voicemail features. Before completing these steps, be sure to have your access number and...

11 Telephone settings Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log. Press PL...

12 Telephone operation Make a call Press /FLASH or . You hear a dial tone. Dial the number. Predial a call Dial the number.Press /FLASH or . Answer a call Press /FLASH , or any of the dialing keys ( 0 - 9 , #, * ). End a call Press OFF/ CLEAR or put the handset in the telephone base or charger. Spea...

13 Telephone operation Mute The mute function enables you to hear the other party but the other party cannot hear you. During a call, press MUTE/ REMOVE on the handset. The handset screen shows MUTED for a few seconds and MUTE appears until mute function is turned off. Press MUTE/ REMOVE again to re...

14 Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call.Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, cal...

15 Telephone operation Redial list The telephone stores the five most recently dialed numbers. When there are already five entries, the oldest entry is deleted to make room for the new entry.Entries are shown in reverse chronological order.Press REDIAL/ PAUSE to browse the redial list. Dial a redial...

16 Telephone operation OTHER HANDSET IS CALLING INTERCOM CALLING OTHER HANDSET INTERCOM TO: Multiple handset use You can use up to two system handsets at a time on an outside call. If a handset is already on a call and you would like to join the call, press /FLASH or on another handset to join the c...

17 Telephone operation Share an outside call You can call another system handset to join an outside call. That call continues even if you hang up. During a call, press INT . The other handset rings. The outside call is put on hold. If you have a two-handset system, your handset screen shows CALLING ...

18 Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on all handsets. When ...

19 Telephone operation Store a directory entry Use the following steps to store an entry in the directory. Press PLAY /MENU/ SELECT when the handset is not in use.Press or to select > DIRECTORY and then press PLAY / MENU /SELECT. Press or to select > STORE, then press PLAY / MENU /SELECT. The ...

20 Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses 1 2 3 4 5 6 7 8 9 1 1 # , , - . & 2 A B C...

21 Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: Press when the handset is not in use. -OR- Press PLAY /MENU/ SELECT when the handset is not in use. >DIRECTORY is displayed. Press PLAY / MENU /SELECT twice. Press or to browse the directory. A...

22 Telephone operation Edit a directory entry Use the following steps to edit an entry in the directory. Press when the handset is not in use. -OR- Press PLAY /MENU/ SELECT when the handset is not in use. > DIRECTORY is displayed. Press PLAY / MENU /SELECT twice. Press or , or use the alphabetica...

23 Telephone operation About caller ID This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone company after the first or secon...

24 Telephone operation Call log If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the call log. The call log stores up to 50 entries. Each entr...

25 Telephone operation VTECH 800-595-9511 3:45 AM 1/02 >CALL LOG RINGER VOLUME Review the call log Press CID when the handset is not in use. Press or to browse through the call log. -OR- Press PLAY /MENU/ SELECT when the handset is not in use.Press or to select >CALL LOG , then press PLAY / ME...

26 Telephone operation Save a call log entry to the directory When in the call log, press or to browse.Press PLAY /MENU/ SELECT to select an entry. The screen displays EDIT NUMBER . Use the dialing keys to edit the number. Press MUTE /REMOVE to backspace and erase a digit. Press and hold MUTE /REMOV...

27 Telephone operation Call log display screen messages Displays When PRIVATE NAME The caller is blocking the name. PRIVATE NUMBER The caller is blocking the telephone number. PRIVATE CALLER The caller is blocking the name and number. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER Th...

28 Appendix Handset display screen messages ALREADY SAVED The telephone number entered is already stored in the directory. CALL LOG EMPTY There are no call log entries. CALLING HANDSET X (for models with three or more handsets) CALLING OTHER HANDSET (for models with two handsets) Calling another han...

30 Appendix Handset and telephone base indicatorsHandset lights On when the handset speakerphone is in use. VOICEMAIL Flashes when you have new voicemail from your telephone company. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE Flashes when th...

31 Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to eight hours While in speakerphone mode (talking*) Up to five hours While not in use (sta...

32 Appendix Expand your telephone system The handsets provided with your telephone system are pre-registered. Each handset is assigned a number that shows on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone s...

33 Appendix Replace a handset If you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset.To make de-registration easier, read all of the instructions on this page before you be...

34 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. My telephone does not work at all. Make sure the battery is installed ...

35 Appendix Troubleshooting The CHARGE light is off. Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cord are plugged in correctly and securely.Unplug the power adapter. Wait for...

36 Appendix Troubleshooting I cannot dial out. First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.If the other teleph...

37 Appendix Troubleshooting The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telepho...

38 Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 25 for instructions on changing the number. If you dial seven digits for l...

39 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the p...

40 Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the...

41 Appendix About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations ...

42 Appendix Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanshi...

43 Appendix Warranty How do you get warranty service? To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features ...

44 Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harm...

47 A Add a handset 32 Alphabetical search 21 Answer a call 12 Answer an incoming call during an intercom call 16 B Battery 3 , 31 C Caller ID 23 Call log 24 Call log display screen messages 27 Call waiting 13 Chain dialing 14 Character chart 20 Charger installation 2 Charging 3 Clear voicemail 9 D D...