Page 2 - Scope
Open Communications Principles and Best Practices 24/09/2010, page 2 Scope This document provides a best practice guide on setting up, operating, servicing, and troubleshooting OpenStage phone in an Asterisk environment.
Page 3 - Contents
Open Communications Principles and Best Practices 24/09/2010, page 3 Contents Scope 2 Contents 3 Preparation 4 Supplying Power for the Phones 4 Connecting OpenStage Phones to the IP Network 6 802.1x 6 LLDP-MED Configuration Options 6 DHCP Options 7 Plug & Play – One Step Provisioning and Configu...
Page 4 - Preparation; Supplying Power for the Phones
Open Communications Principles and Best Practices 24/09/2010, page 4 Preparation This chapter contains all information that is necessary to connect an OpenStage phone to an Asterisk based communication system. This includes the power supply options (PoE or external supply) for each OpenStage model a...
Page 6 - Connecting OpenStage Phones to the IP Network
Open Communications Principles and Best Practices 24/09/2010, page 6 Power consumption [W] - Gigabit Ethernet variants Energy saving mode Idle state During call (handset) Ringing (max. vol.) # of Key Modules Busy L amp Fi eld Power ove r L A N (802.3af) Power vi a O penStag e switched-mo de power su...
Page 7 - DHCP Options; Plug & Play – One Step Provisioning and Configuration
Open Communications Principles and Best Practices 24/09/2010, page 7 b) advertise and receive QoS parameters, c) advertise the power requirements to the LAN access switch by means of an "Ex- tended Power via MDI” TLV. Note: LLDP-MED should only be used with LLDP enabled network access switches. ...
Page 9 - Using OpenStage@Asterisk; XML Applications
Open Communications Principles and Best Practices 24/09/2010, page 9 Using OpenStage@Asterisk This chapter contains some tips and tricks for operating OpenStage phones with Asterisk. It is not intended to be exhaustive, but provides some major topics and solutions from differ-ent successful customer...
Page 10 - CTI for OpenStage - UACSTA
Open Communications Principles and Best Practices 24/09/2010, page 10 Call Completion (CCBS/CCNR) Call completion is a telephony feature which takes action on a failure to complete a call. It allows for notifying the calling user when the called user is available again. The OpenStage callback featur...
Page 11 - Changing the Caller Information – PAI Header
Open Communications Principles and Best Practices 24/09/2010, page 11 ¾ Do Not Disturb Event ¾ Diverted Event Î Services on the OpenStage device: ¾ Make Call ¾ Answer Call ¾ Hold Call ¾ Retrieve Call ¾ Clear Connection ¾ Consultation Call ¾ Generate Digits ¾ Get Volume ¾ Set Volume ¾ Get Mute ¾ Set ...
Page 13 - Automatic Call Answering Using Alert-Info Header
Open Communications Principles and Best Practices 24/09/2010, page 13 Example: OpenStage operates in MAA mode. Further information can be found at: http://wiki.siemens-enterprise.com/images/a/a3/White_Paper_MAA.pdf Automatic Call Answering Using Alert-Info Header Besides using uaCSTA, the phone can ...
Page 14 - Logging and Tracing; LAN Port Mirroring; Tracing Capabilities within the Phone; Basic Troubleshooting
Open Communications Principles and Best Practices 24/09/2010, page 14 Logging and Tracing OpenStage phones are perfect. But if something should go wrong anyhow, the customer service needs tools to focus on the problem. Service effort is needed, but should be mini- mized. Therefore, OpenStage phones ...
Page 15 - Local and Remote Tracing; QoS Data Collection
Open Communications Principles and Best Practices 24/09/2010, page 15 Local and Remote Tracing The phone is able to write internal trace files, and to send the trace data to a remote syslog server. The tracing can be configured in a differentiated way by setting discrete trace levels for each servic...
Page 17 - Limitations
Open Communications Principles and Best Practices 24/09/2010, page 17 Limitations Not known yet :-) References [1] TIA-811-A : Performance and Interoperability Requirements for Voice-over-IP (VoIP) Fea- ture Telephones ( http://www.tiaonline.org/standards/technology/voip/documents/TIA- 811-A-final-f...
Page 18 - Communication for the open minded
Communication for the open minded Siemens Enterprise Communications www.siemens.com/open ©Siemens Enterprise Communications GmbH & Co. KG Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Status 03/2009 The information provided in this brochure contains me...