Page 2 - Communication Products; Confidential; Table of contents; TABLE
Information and Communication Products Confidential 2 ICM D CC ST J. Junggebauer Version 2.1 05/01 1 Table of contents 1 TABLE OF CONTENTS .............................................................................................................................2 2 ADDITIONAL FEATURES AND DIFFEREN...
Page 3 - Additional features and differences to Gigaset 3000; handset has to be registered; details
Information and Communication Products Confidential 3 ICM D CC ST J. Junggebauer Version 2.1 05/01 2 Additional features and differences to Gigaset 3000 4000 Classic: - Improved standby time up to 200 h (NiCd) - Alphanumeric display (12 digits plus 2 lines for pictograms) - Handset operation control...
Page 4 - Procedures; Service procedures for Gigaset 4000 Classic; menu
Information and Communication Products Confidential 4 ICM D CC ST J. Junggebauer Version 2.1 05/01 3 Procedures This chapter shows the hidden service procedures for Gigaset 4000 Classic, 4000 Comfort and 4010 base stations. Note: The service procedures are confidential. 3.1 Service procedures for Gi...
Page 5 - Service procedures for Gigaset 4000 Comfort
Information and Communication Products Confidential 5 ICM D CC ST J. Junggebauer Version 2.1 05/01 3.2 Service procedures for Gigaset 4000 Comfort Displaytest, Software-Version & IPUI, Speechpath test and Metering mode: The items QS-Data,Batt mode and DSP parameters have been implemented for dev...
Page 6 - Feature
Information and Communication Products Confidential 6 ICM D CC ST J. Junggebauer Version 2.1 05/01 3.3 Service procedures for Gigaset 4010/ 15 Classic/ Comfort base station Note: For parameters X, Y, option see table below. Press: "menu-key", 8, 9, X, 76200 (only if X=3 or 4), Y, select opti...
Page 8 - Info sticker/ lasered imprint and sticker on microprocessor; Sticker on Microprocessor:
Information and Communication Products Confidential 8 ICM D CC ST J. Junggebauer Version 2.1 05/01 4 Info sticker/ lasered imprint and sticker on microprocessor These are the 2 important numbers on the info sticker. The first number shows the type of the phone. Example: - S30 means new component S36...
Page 9 - Fault; Code Symptom
Information and Communication Products Confidential 9 ICM D CC ST J. Junggebauer Version 2.1 05/01 5 Fault codes Code Symptom Cause D 1 No key function N 10 Not soldered D 2 No ringing function N 11 Cold soldered D 3 Charging problems N12 Electric fault D 4 Display problems N 13 Mechanic fault D 7 B...
Page 10 - Fault diagnosis and elimination; Test
Information and Communication Products Confidential 10 ICM D CC ST J. Junggebauer Version 2.1 05/01 6 Fault diagnosis and elimination There are different faults that could appear. Not all incoming components or systems have to be faulty. The customer could have problems with the operation of the pho...
Page 12 - Recognition of typical customer problems; can‘t
Information and Communication Products Confidential 12 ICM D CC ST J. Junggebauer Version 2.1 05/01 6.2 Recognition of typical customer problems This chapter shows the incoming department which fault code refers to which problem and which component is faulty. Some problems concerning the mobile unit...
Page 13 - only
Information and Communication Products Confidential 13 ICM D CC ST J. Junggebauer Version 2.1 05/01 Problem 4: The customer can’t call or/ and can’t be called (no ringing). His mobile unit seems to work properly. Æ Check the AC-adapter first. Fault code: D 1 (no key function), D44 (AC-Adapter faulty...
Page 16 - Check of component with fault description of customer; incoming test
Information and Communication Products Confidential 16 ICM D CC ST J. Junggebauer Version 2.1 05/01 6.3 Check of complete system with fault description of customer Try to reconstruct the fault using the description of the customer. Check the batteries and the AC-adapter. Find out whether the custome...
Page 17 - Block diagrams of handsets
Information and Communication Products Confidential 17 ICM D CC ST J. Junggebauer Version 2.1 05/01 6.7 Block diagrams of handsets 6.7.1 Classic handset BMC DSP Display Keypad MCU Peripherals Analogue Front End Power- Control ADC E²PROM RF-part +3,6V +2.65V Charger switch PMB7720 Temp
Page 24 - housing could possibly be
Information and Communication Products Confidential 24 ICM D CC ST J. Junggebauer Version 2.1 05/01 6.8.3.2 Second alternative (Comfort handset) Second alternative with G2000 opening tool (slow, but housing could possibly be reused (not for swap); please check hooks on the housing carefully after op...
Page 32 - No scrap; Flux
Information and Communication Products Confidential 32 ICM D CC ST J. Junggebauer Version 2.1 05/01 6.8.7 Mobile unit faulty due to humidity Note: Due to some measures in order to reduce humidity damages (coating on the board (keypad side), keypad optimised...) the scrap criteria for humidity damage...
Page 36 - Be careful with the antenna
Information and Communication Products Confidential 36 ICM D CC ST J. Junggebauer Version 2.1 05/01 6.9.2 Disassembling ESD regulations have to be followed ! Needed material: suitable screw driver with cross recess Unscrew the 5 screws on the lower case shell. Lift lower case shell. The loudspeaker ...
Page 37 - Buzzer
Information and Communication Products Confidential 37 ICM D CC ST J. Junggebauer Version 2.1 05/01 6.9.4 Board Layout Gigaset 4010 Classic (EU1 version) Buzzer
Page 42 - Base station faulty due to lightning stroke
Information and Communication Products Confidential 42 ICM D CC ST J. Junggebauer Version 2.1 05/01 6.9.9 Base station faulty due to lightning stroke The pictures are taken from a Gigaset 2010 base station. Inspect the board with your eyes. The components on the photos have been damaged by lightning...