Samsung SM-T555 - Manuals

Basics 6 When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of s...

Basics 7 Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery co...

Basics 8 Device layout and functions Package contents Check the product box for the following items: • Device • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this d...

Basics 9 Device layout – Type 1 (SM-P355, SM-T355, SM-T355Y) : Touch screen Proximity (SM-P355)/Light sensor Earpiece Recents key Home key Back key Microphone Headset jack Volume key Power key Microphone Front camera Multipurpose jack Memory card slot SIM card slot Rear camera Speaker Main antenna S...

Basics 11 • Connectivity problems and battery drain may occur in the following situations: – If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device – If you cover the device’s antenna area with your hands or other ob...

Basics 12 S Pen S Pen is only included in some devices. S Pen button S Pen nib Tweezers Name Functions S Pen nib • Use the S Pen to write, draw, or perform touch actions on the screen. • Hover the S Pen over items on the screen to access additional S Pen features, such as Air Button and the air view...

Basics 13 Removing the S Pen When you remove the S Pen from the slot, the device launches Air command or displays the air command features depending on the S Pen detachment option setting.To change the setting, launch the Settings app and tap Advanced features → S Pen → When S Pen is removed . Repla...

Basics 15 Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the...

Basics 16 Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device maintenance feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close ...

Basics 17 SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • Use only a microSIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused ...

Basics 18 Removing the SIM or USIM card 1 Open the cover of the SIM card slot. 2 Press the SIM or USIM card with your finger, and then pull it out. 3 Close the cover of the SIM card slot.

Basics 19 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to th...

Basics 20 Removing the memory card Before removing the memory card, first unmount it for safe removal.Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → UNMOUNT . 1 Open the cover of the memory card slot. 2 Push the memory card until it disengages from the ...

Basics 21 Turning the device on and off Press and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.To turn off the device, press and hold the Power key,...

Basics 22 Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region. 1 Turn on the device. 2 Select your preferred d...

Basics 23 6 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. 7 Select features you want to use and complete the initial setup.The Home screen will appear. Samsung accoun...

Basics 24 Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account, you should create one. 1 Launch the Settings app and tap Cloud and accounts → Accounts → Add account . 2 Tap Samsung account → CREATE ACCOUNT . 3 Follow the on-screen instructions to co...

Basics 25 Transferring data from your previous device You can transfer contacts, images, and other data from a previous device to your device via Smart Switch or Samsung Cloud. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch fo...

Basics 26 4 On the previous device, tap WIRELESS → SEND → CONNECT . 5 On your device, tap WIRELESS → RECEIVE and select the previous device type. 6 Follow the on-screen instructions to transfer data from your previous device. Transferring backup data from a computer Transfer data between your device...

Basics 27 Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Backing up data 1 On your previous device, sign in to yo...

Basics 28 Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessi...

Basics 29 Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position.

Basics 30 Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.

Basics 31 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the reg...

Basics 32 Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or tap the Back key. Home screen Apps screen Moving items Tap and h...

Basics 33 Creating folders Create folders and gather similar applications to quickly access and launch apps. 1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. 2 Drop the app when a folder frame appears around the apps.A new folder containing the selecte...

Basics 34 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then ta...

Basics 35 Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Icon Meaning No sign...

Basics 36 Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.The screen is locked with Swipe , the default screen lock method. Press the Power key or the Home key and swipe in any d...

Basics 37 Screen capture Capture a screenshot while using the device.Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery . You can also capture screenshots by swiping your hand to the left or right across the screen. If this feature is not activated,...

Basics 38 You can use the following functions on the notification panel. Tap a notification and perform various actions. Clear all notifications. Launch Settings . Switch between user accounts or add new user accounts. Access the notification settings. Quick setting buttons Using quick setting butto...

Basics 39 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Break to the next line. Delete a ...

Basics 40 • : Switch to handwriting mode. Switch to the standard keyboard. View information about editing handwriting. Change the keyboard settings. This feature may not be available depending on the region or service provider. • : Add an item from the clipboard. • : Enter emoticons. • : Switch to t...

41 Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Installing apps Browse apps by cat...

Apps and features 42 Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • Disable : Disable selected default apps that cannot be uninstalled from the device. • Sleep : Put apps in sleep mode to save the battery by preventing them from running in the ba...

Apps and features 44 Making calls from call logs or contacts list Tap RECENTS or CONTACTS , and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features , and then tap the Swipe to call or send messages swit...

Apps and features 45 Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle.To send a message when rejecting an incoming call, drag the rejection message bar upwards.To create various rejection messag...

Apps and features 46 Options during calls During a voice call The following actions are available: • VOLUME : Adjust the volume. • : Access additional options. • Add call : Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. • Extra v...

Apps and features 47 Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 Launch the Phone app. 2 Enter the number and tap ADD TO CONTACTS . If the keypad does not appear on the screen, tap to open the keypad. 3 Tap Create contact to create a new contact, or tap Updat...

Apps and features 48 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app, tap , and then select a storage location. 2 Enter contact information. Select a storage location. Add an image. Open more information fie...

Apps and features 49 Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT . 2 Select a storage location to import contacts from. 3 Tick VCF files or contacts to import and tap DONE ...

Apps and features 50 Sharing contacts You can share contacts with others by using various sharing options. 1 Launch the Contacts app and tap → Share . 2 Select contacts and tap SHARE . 3 Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo a...

Apps and features 51 Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. 1 Launch the Contacts app and tap → Manage contac...

Apps and features 52 3 Enter a message. Access additional options. Enter a message. Add recipients from the contacts list. Enter emoticons. Attach files. Edit recipients. Send the message. 4 Tap SEND to send the message. Viewing messages Messages are grouped into message threads by contact. You may ...

Apps and features 53 Blocking unwanted messages Block messages from specific numbers added to your block list. 1 Launch the Messages app and tap → Settings → Block messages → Block numbers . 2 Tap INBOX or CONTACTS , select a contact, and then tap . To manually enter a number, tap Enter number , and...

Apps and features 55 Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode Tap → Turn on Secret mode . If you are using this feature for the first time, set whether to use a password for se...

Apps and features 56 Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Launch the Email app. 2 Enter the email address and password, and then tap SIGN IN . To manually register an email account, tap MANUAL SETUP . 3 Follow the on-screen instructions to ...

Apps and features 57 Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record vid...

Apps and features 58 Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Rear camera preview Front camera preview Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list.Select a shooting mode you want. Rear camera ...

Apps and features 59 Viewing filter effects On the preview screen, swipe to the left to open the list of filter effects. You can apply a unique effect to your photos.After selecting a filter, tap the preview screen and take a photo or record a video.To remove the applied filter, open the filters lis...

Apps and features 60 Basic shooting Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus. 2 Tap to take a photo or tap to record a video. Camera settings Switch between the front and rear cameras. Record a video. Take a photo. Filter effects Shooting ...

Apps and features 61 Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. • Auto : Take the best possible photos by setting the device to adjust the exposure and colour of photos automatically. • Panorama : Create a panorama by taking c...

Apps and features 62 Continuous shot Take a series of photos of moving subjects.On the shooting mode list, tap Continuous shot . Tap and hold to take several photos continuously. Beauty face Take a photo with lightened faces for gentler images.On the shooting modes list, tap Beauty face . Sports Tak...

Apps and features 63 Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Set the device to record sound before or after taking a photo. Camera settings On the preview...

Apps and features 65 Viewing images and videos 1 Launch the Gallery app and tap PICTURES . 2 Select an image. Access additional options. Modify the image. Delete the image. Share the image with others. Add the image to favourites. You can create a GIF animation or collage from multiple images. Tap →...

Apps and features 66 Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Creating stories Create stori...

Apps and features 67 Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos 1 On the Gallery screen, tap and hold an image or a video to delete. 2 Tick the images or videos to delete. 3 Tap DELETE . S...

Apps and features 68 • Action memo : Write memos quickly and link actions to them. You can send messages, search the web, and more. Refer to Action memo for more information. • Smart select : Collect content quickly. Refer to Smart select for more information. • Screen write : Capture, edit, and wri...

Apps and features 69 4 Select an app to use with the selected memo information.The selected app will launch from Action memo . Search the web. Create a task. Send a message. Make a call. Create a contact. Send an email. Search for a location. Viewing memos On the Action memo screen, tap List . Selec...

Apps and features 70 Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. 1 When there is content you want to collect, such as a part of a webpage, open the air command panel and tap Smart select . 2 Select a desired shape icon on the toolbar and drag the S Pe...

Apps and features 72 S Note Create custom notes by recording your thoughts and ideas. You can insert multimedia files and create Photo notes. Using the S Note widget You can launch some S Note features directly from the S Note widget. On the Home screen, tap an icon in the S Note widget. Launch S No...

Apps and features 73 Changing the pen settings When writing or drawing on the screen, tap Pen once more to change the pen type, line thickness, or pen colour. Change the line thickness. Change the pen colour. Change the pen type. Select a new colour using the colour picker. Fountain pen Calligraphy ...

Apps and features 74 Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. 1 When there is handwriting or a drawing on the note, tap MORE → Selection mode . 2 Tap or draw a line around the input to select and edit it.To mo...

Apps and features 75 Air view Hover over an item on the screen with the S Pen to perform various functions. If this feature is not activated, launch the Settings app and tap Advanced features → S Pen → Air view , and then tap the switch to activate it. Previewing information Point at the screen to p...

Apps and features 76 Pen Select While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text. You can also copy and paste the selected items or text into another app or share them with others. Direct pen input Fill in forms and write messages u...

Apps and features 77 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view 1 Tap to open the list of recently used apps. 2 S...

Apps and features 78 Using additional options Tap the bar between the app windows to access additional options. Switch locations between app windows. Close the currently selected app. Switch the selected window to a pop-up view. Adjusting the window size Drag the bar between the app windows up or do...

Apps and features 79 Minimising the split screen view Press the Home key to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.To close the minimised spli...

Apps and features 80 Pop-up view 1 Tap to open the list of recently used apps. 2 Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view . The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. Moving pop-...

Apps and features 81 SideSync Introduction SideSync allows you to easily share your screen and data between Samsung Android smartphones, tablets, and any computers. After you connect your devices, a virtual screen will appear on the connected tablet or computer. You can check notifications, such as ...

Apps and features 82 Connecting to computers or smartphones Connecting to a computer 1 Connect your tablet to your computer using a USB cable.Alternatively, connect both devices to the same access point. 2 Launch SideSync on both devices. 3 Tap START on both devices. Both devices will scan each othe...

Apps and features 83 4 On the smartphone, accept the connection request.The dashboard will appear on your tablet. Connecting devices automatically If two devices have been previously connected, you can set them to reconnect automatically.On the tablet, tap SideSync → MORE → Settings , and then tap t...

Apps and features 84 Using the dashboard Launch frequently used apps or view notifications from your tablet.When you tap a notification, the related app or program will launch. The following is an image of the tablet’s dashboard on the computer. Turn on the virtual tablet screen. Access additional o...

Apps and features 85 Sharing a webpage You can open a webpage on your tablet and display it in the web browser of the connected device.While browsing webpages on your tablet, a web access notification will appear on the dashboard. On the dashboard, select the notification. Then, the same webpage wil...

Apps and features 86 Using the virtual screen SideSync mirrors a device’s screen on another device. You can use a device’s functions via the virtual screen. The following is an image of the virtual tablet screen on the computer.On the dashboard, tap Tablet screen . • Some functions may not work thro...

Apps and features 87 To move the virtual screen, click and drag the top of the virtual screen to a new location.To adjust the size of the virtual screen, place the mouse pointer over the edge of the virtual screen, then click and drag it. Switching between screens To use your tablet’s actual screen,...

Apps and features 88 For example, when you move an image from your tablet to an open Word document on your computer, the image will be inserted into the Word document. Copying files to your tablet Select files on the computer and drag them to the dashboard or the virtual tablet screen. The files wil...

Apps and features 89 Sharing the computer’s keyboard and mouse Use your tablet’s screen as a dual monitor and control it with the computer’s keyboard and mouse. 1 On the dashboard, tap MORE → Enable Keyboard and mouse sharing . If the virtual screen is open, it will disappear from the computer’s scr...

Apps and features 94 Creating tasks 1 Launch the Calendar app and tap VIEW → Tasks . 2 Tap and enter task details. 3 Tap SAVE to save the task. Syncing events and tasks with your accounts Launch the Settings app, tap Cloud and accounts → Accounts , select an account service, and then tap Calendar (S...

Apps and features 95 Memo Create memos and organise them by category.Launch the Memo app. This app may not be available depending on the region or service provider. Composing memos Tap on the memos list and enter a memo. While composing a memo, use the following options: • Category : Create or set a...

Apps and features 96 Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM Launch the Clock app and tap ALARM . Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, ...

Apps and features 97 STOPWATCH 1 Launch the Clock app and tap STOPWATCH . 2 Tap START to time an event. To record lap times while timing an event, tap LAP . 3 Tap STOP to stop timing. To restart the timing, tap RESUME . To clear lap times, tap RESET . TIMER 1 Launch the Clock app and tap TIMER . 2 S...

Apps and features 98 Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method, su...

Apps and features 99 Using additional features • Link Sharing : Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified. This feature may not be available depending on the region or ser...

101 Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options.Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the ...

Settings 102 • Mobile Hotspot and Tethering : Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot and Tethering for more informat...

Settings 103 Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Connections → Wi-Fi , and then tap the switch to activate it. 2 Tap Wi-Fi Direct . The detected devices are listed.If the device you want to connect t...

Settings 104 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prop...

Settings 105 Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → ...

Settings 106 Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.On the Settings screen, tap Connections → Mobile Hotspot and...

Settings 107 More connection settings Customise settings to control other features.On the Settings screen, tap Connections → More connection settings . • Nearby device scanning : Set the device to scan for nearby devices to connect to. • Printing : Configure settings for printer plug-ins installed o...

Settings 108 Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers... , and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Change settings for various sounds on the device.On the ...

Settings 109 • Dialling keypad tones : Set the device to sound when you tap the buttons on the keypad. • Keyboard sound : Set the device to sound when a key is touched. • Keyboard vibration : Set the device to vibrate when a key is touched. This feature may not be available depending on the region o...

Settings 110 Display Options Change the display and the Home screen settings.On the Settings screen, tap Display . • Brightness : Adjust the brightness of the display. • Auto brightness : Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting con...

Settings 112 Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Storage Memory Device security Using the quick optimisat...

Settings 113 Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.On the Settings screen, tap Device maintenance → Battery . • The usage time left shows the time remaining before the batt...

Settings 114 Memory On the Settings screen, tap Device maintenance → Memory . To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap CLEAN NOW . Device security Check the device’s security status. This feature scans your device for malware.On th...

Settings 116 Private mode Hide personal content in your device to prevent others from accessing it. Activating private mode 1 On the Settings screen, tap Lock screen and security → Private mode , and then tap the switch to activate it.If you are activating private mode for the first time, follow the...

Settings 117 Viewing hidden content You can view hidden items only when private mode is activated. 1 On the Settings screen, tap Lock screen and security → Private mode , and then tap the switch to activate it. 2 Follow the on-screen instructions to enter the preset private mode access code. 3 Launc...

Settings 118 Cloud and accounts Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account.On the Settings screen, tap Cloud and accounts . Regularly back up your data to a safe location, such as...

Settings 119 • Owner : The owner account is created only when setting up the device for the first time, and cannot be created more than one. This account has full control of the device including user account management. You can add or delete user accounts only when using this account. • Guest : This...

Settings 120 Managing users When using the owner account, you can delete accounts or change account settings.To delete a user account, tap next to the account and then tap Delete user . To change an account’s settings, tap next to an account. Backup and restore Keep your personal information, app da...

Settings 121 Accessibility Configure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility . • Vision : Customise the settings to improve accessibility for visually impaired users. • Hearing : Customise the settings to improve accessibility for users with ...

Settings 123 Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates.On the Settings screen, tap Software update . If emergency software updates are released for your device’s security and to block new types of security threa...

125 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devi...

Appendix 126 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...

Appendix 128 The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very...

Appendix 129 Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file...