Samsung Galaxy Tab Active Pro - User Manual

Basics 7 • The rubber seal fitted to the back cover is an important component of the device. Take care when opening and closing the back cover to avoid damaging the rubber seal. Also, ensure that the rubber seal is free from debris, such as sand or dust to prevent damage to the device. • The back co...

Basics 8 Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or perfor...

Basics 10 Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device.When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If ...

Basics 11 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be c...

Basics 12 Device layout Front camera Speaker Multipurpose jack (USB Type-C) Back key Home key (Fingerprint recognition sensor) Microphone Side key Speaker Proximity/Light sensor Touchscreen Recents key Volume key Active key Rear camera Back cover Flash GPS antenna Microphone Earphone jack Keyboard d...

Basics 14 Keys Key Function Side key • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information. • Press twice or press and hold to launch the app or feature you set. Si...

Basics 15 Using the S Pen S Pen button S Pen nib Name Functions S Pen nib • Use the S Pen to write, draw, or perform touch actions on the screen. • Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature. S Pen button • Hover the S Pen over the scre...

Basics 16 Replacing the S Pen nib If the nib is dull, replace it with a new one. 1 Firmly hold the nib with the tweezers and remove it. 2 Insert a new nib into the S Pen. 2 1 Be careful not to pinch your fingers with the tweezers. • Do not reuse old nibs. Doing so may cause the S Pen to malfunction....

Basics 17 Installing the battery 1 Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Remove the back cover carefully in the direction of the arrow in the image. 2 Insert the...

Basics 18 3 Replace the back cover. Press Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device. Re...

Basics 19 Wired charging Connect the USB cable to the USB power adaptor and plug the cable into the device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device. Do not remove the battery before removing the charger. This may damage the device. Quick...

Basics 20 Battery charging tips and precautions • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or...

Basics 21 SIM or USIM card (nano-SIM card) (Mobile network enabled models) Insert the SIM or USIM card provided by the mobile telephone service provider. Some services that require a network connection may not be available depending on the service provider. Installing the SIM or USIM card 1 Remove t...

Basics 22 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to th...

Basics 23 Removing the memory card Before removing the memory card, first unmount it for safe removal.Launch the Settings app and tap Battery and device care → Storage → → Advanced → SD card → Unmount . Do not remove external storage, such as a memory card or USB storage, while the device is transfe...

Basics 24 Removing the protective case Twist the left edge of the case until the device protrudes from it, and then pull the device out from the case. Storing the S Pen Insert the S Pen into the left side of the protective case. Do not insert the S Pen backwards into the protective case.

Basics 25 Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Volume Down key Side key Turning the device on Press and hold the Side key for a few seconds to turn...

Basics 26 Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. • This feature may not be available depending on the service provider or model. • Fingerprint recognition uses the unique characteristics...

Basics 27 • Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film, remove it before using the fingerprint recognition sensor. •...

Basics 28 Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 Launch the Settings app and tap Biometrics and security → Fingerprints . 2 Unlock the screen using the preset screen lock method. 3 Tap the Fingerprin...

Basics 29 For better face recognition Consider the following when using face recognition: • Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering • Ensure you...

Basics 30 Deleting the registered face data You can delete face data that you have registered. 1 Launch the Settings app and tap Biometrics and security → Face recognition . 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data → Remove . Once the registered face is deleted...

Basics 32 Using zoom features Select / or drag it to up or down to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • : Take pictures or record videos by enlarging the subject. • : Take basic pictures or record normal videos. Zoom features are ...

Basics 33 • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot. Matrix...

Basics 34 Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. 1 On the shooting modes list, tap VIDEO and tap to record a video. To capture an image from the video while recording, tap . 2 Tap to stop recording the video. Pro mode C...

Basics 35 Separating the focus area and the exposure area You can separate the focus area and the exposure area.Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Panorama mode Using ...

Basics 36 3 Tap and drag the adjustment bar to adjust the colour tone. 4 Tap to take a photo. Portrait mode Take pictures that focus on the face by blurring the background. 1 On the shooting modes list, tap PORTRAIT . 2 Drag the background blur adjustment bar to adjust the blur level. 3 When Ready a...

Basics 37 Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimiser : Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene. •...

Apps and features 40 Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website.To check the list of services that can be used with your Samsung account, visit account.samsung.com...

Apps and features 41 Transferring data from your previous device (Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device.Launch the Settings app and tap Accounts and backup → Bring data from old device . • This feature may not be supported on some device...

Apps and features 42 Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch . Back up data from your previous device to a computer and import the data to your device. 1 On the...

Apps and features 43 Understanding the screen Controlling the touchscreen Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, do...

Apps and features 44 Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according t...

Apps and features 45 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On ...

Apps and features 46 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, ...

Apps and features 47 Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home . A shortcut to the app w...

Apps and features 48 Edge panel You can quickly access your favourite apps and features from the Edge panels.Drag the Edge panel handle towards the centre of the screen.If the Edge panel handle is not visible, launch the Settings app, tap Display , and then tap the Edge panels switch to activate it....

Apps and features 49 Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. Icon Meaning No signalSignal strengthRoaming (outside of normal service area)GPRS network connectedEDGE network connectedUMTS network connected...

Apps and features 50 Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the status bar downwards. To close the notification pan...

Apps and features 51 Controlling media playback Take control of music or video playback easily using the Media feature. You can also continue playback on another device. 1 Open the notification panel, swipe downwards, and then tap Media . 2 Tap the icons on the controller to control the playback.To ...

Apps and features 52 Entering text Keyboard layout A keyboard appears automatically when you enter text. Break to the next line. Delete a preceding character. Enter symbols. Enter uppercase. For all caps, tap it twice. Additional keyboard functions Move the cursor. Enter a space. View more keyboard ...

Apps and features 53 Additional keyboard functions • : Enter emoticons. • : Enter stickers. You can also enter your emoji stickers that look like you. • : Attach animated GIFs. • : Change the keyboard mode. • : Enter text by voice. • : Change the keyboard settings. Tap to use more keyboard functions...

Apps and features 54 Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword. • This app may not be available depending on the se...

Apps and features 55 Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.To view your app permission settings, launch the Settings app and tap Apps . Select an app and tap Permissions . You can view the app’s permissions lis...

Apps and features 56 Phone Introduction Make or answer voice and video calls. To make a call and send a text message, launch the Settings app, tap Advanced features , and then tap the Call & text on other devices switch to activate it. You must register and sign in to the same Samsung account on...

Apps and features 57 Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers , select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap th...

Apps and features 58 Blocking phone numbers Block calls from specific numbers added to your block list. 1 Launch the Phone app and tap → Settings → Block numbers . 2 Tap Recents or Contacts , select contacts or phone numbers, and then tap Done . To manually enter a number, tap Add phone number , ent...

Apps and features 59 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location. 3 Enter contact information and tap Save . Importing contacts Add contacts by importing them from o...

Apps and features 60 Deleting contacts 1 Launch the Contacts app and tap at the top of the contacts list, and then tap Delete contacts . 2 Select contacts and tap Delete . To delete contacts one by one, tap a contact from the contacts list and tap → Delete . Sharing contacts You can share contacts w...

Apps and features 61 Messages Introduction Send and view messages by conversation.You may incur additional charges for sending or receiving messages when you are roaming. To make a call and send a text message, launch the Settings app, tap Advanced features , and then tap the Call & text on othe...

Apps and features 62 Viewing messages 1 Launch the Messages app and tap Conversations . 2 On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap . • To adjust the font size, spread two fingers apart or pinch on ...

Apps and features 63 Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. 1 Launch the Internet app. 2 Enter the web address or a keyword, and then tap Go . To view the toolbars, drag your finger downwards slightly on the screen. Bo...

Apps and features 64 Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. Search for images. Group similar images. More options Grouping similar images Launch the Gallery app and tap...

Apps and features 65 Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options Delete the image. Share the image with others. Modify the image. Image and video thumbnail Bixby Vision View the content on a large screen using...

Apps and features 66 Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. Lock the playback screen. Skip to the previous video. Tap and hold to rewind. Switch to the pop-up video player. Capture the current screen. Display y...

Apps and features 67 Albums Create albums and sort your images and videos. 1 Launch the Gallery app and tap Albums → → Create album to create an album. 2 Select the album, tap Add items , and then copy or move the images or videos you want. Stories When you capture or save images and videos, the dev...

Apps and features 68 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature. Split screen view 1 Press the Recents...

Apps and features 69 Adding app pairs Add two frequently used apps to the Edge panel to launch them together in the split screen view with a single tap. 1 In the split screen view, tap the circles between the app windows. 2 Tap .The two apps you are using in the split screen view will be saved on th...

Apps and features 70 Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members ...

Apps and features 71 Calendar Manage your schedule by entering upcoming events in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. 2 Enter event details and tap Save . Syncing events with your accounts 1 Launch the Settings app, tap Accounts and backup → Manage a...

Apps and features 72 Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be ...

Apps and features 73 My Files Access and manage various files stored in the device.Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage . To search for files or folders, tap . Clock Set alarms, check the current time in many cities around the w...

Apps and features 74 SmartThings Control and manage smart appliances and Internet of Things (IoT) products with your tablet.To view more information, launch the SmartThings app and tap → How to use . 1 Launch the SmartThings app. 2 Tap → Device . 3 Select a device and connect to it by following the ...

Apps and features 75 Sharing content Share content by using various sharing options. The following actions are an example of sharing images. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method you want. You may incur additional charges when sharing files via the mobile ne...

Apps and features 76 Link Sharing Share large files. Upload files to the Samsung storage server and share them with others via a Web link. 1 Launch the Gallery app and select an image. 2 Tap → Share as link . The link for the image will be created. 3 Select a sharing option.

Apps and features 77 Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.To view more app information, access each app’s help menu. • Chrome : Search for information and browse webpages. • Gmail : Send or receive emails v...

Apps and features 78 S Pen Air command Air command is a menu that provides S Pen features and quick access to frequently used apps.To open the Air command panel, hover the S Pen over the screen and press the S Pen button. Alternatively, hover the S Pen over the screen and tap the Air command icon ( ...

Apps and features 79 • Glance : Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. Refer to Glance for more information. • Colouring : Add colours to images provided by PENUP using the S Pen. • Write on calendar : Launch the Calendar app and writ...

Apps and features 80 3 Select an option to use with the selected area. • Extract text : Extract text from the selected area. • Pin to screen : Pin the selected area to the screen. • : Automatically changes the appearance of the selected area. • : Write or draw on the selected area. • : Share the sel...

Apps and features 81 Screen write Capture screenshots to write or draw on them or crop an area from the captured image. 1 When there is content you want to capture, open the Air command panel and tap Screen write . The current screen is automatically captured and the editing toolbar appears. 2 Write...

Apps and features 82 Live messages Instead of a text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. 1 When you want to send an animated message, open the Air command panel and tap Live messages . 2 Cu...

Apps and features 83 Bixby Vision When you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information. 1 When there is an image you ...

Apps and features 84 Write on calendar Fill in your plans easily and quickly by writing or drawing on the calendar screen.Open the Air command panel, tap Write on calendar , and then fill in your plans on the calendar. When you are finished, tap Save . To edit it, tap . Eraser Select and edit. Redo ...

Apps and features 85 Pen Select While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text. You can also copy and paste the selected items or text into another app or share them with others. Screen off memo You can quickly create memos by wri...

Apps and features 86 Samsung Notes Introduction Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app, tap , and then create a note. You can change the ...

Apps and features 87 Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button.To change the eraser type, tap once more. • Stroke eraser : Erase the line you select. • Area eraser : Eras...

Apps and features 88 Changing styles You can change the style of your handwriting and drawings.After writing or drawing on the screen, tap twice and select a colour or line thickness you want. Then, point the S Pen toward where you want to apply the style. When the icon appears, tap where you want t...

Apps and features 89 Automatically fixing shapes Tap and draw a shape. The shape will be fixed. Recording voice to notes Make a recording of your voice while creating a note, and then the content will be synchronised with the recording.On the note composer screen, tap → Voice recording and create a ...

Apps and features 91 Bixby Introduction Bixby is a user interface that helps you use your device more conveniently.You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. Visit www.samsung.com/bixby for more information. Bixby is only available ...

Apps and features 92 Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby will respond to your voice when you say “Hi, Bixby”. 1 Launch the Bixby app and tap → → Voice wake-up . 2 Tap the Wake with “Hi, Bixby” switch to act...

Apps and features 94 Bixby Routines Introduction Add your repeated usage patterns as routines and use your device more conveniently.For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and dark mode, to not be jarring on your eyes and ears when you use the device ...

Apps and features 95 Using routines Running auto routines Auto routines will run automatically when their conditions are detected. Running manual routines For manual routines which you set the running condition as Start manually , you can run them manually by tapping the button whenever you want.Lau...

Apps and features 96 Samsung Flow Introduction Samsung Flow allows you to easily connect your tablet to your smartphone and use them conveniently, such as checking notifications or sharing contents.Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not instal...

Apps and features 97 Daily Board Introduction Daily Board lets you use your tablet as a picture frame or bulletin board when it is charging with a USB cable or charging dock. You can enjoy a slide show with your favourite images and view information, such as the time, weather, or your calendar. You ...

Apps and features 98 Making a note on Daily Board You can use your device as a bulletin board to make a note on Daily Board. 1 Swipe to the left on the Daily board main screen and tap . 2 Select a pen and write or draw on the screen. 3 Tap Done . The note you make will be pinned to Daily Board. Cont...

Apps and features 99 Samsung DeX Introduction Samsung DeX is a service that allows you to use your tablet like a computer by connecting the tablet to an external display, such as a TV or monitor. Accomplish tasks you want done on your tablet quickly and easily on a large screen using a keyboard and ...

Apps and features 101 Controlling the Samsung DeX screen Controlling with an external keyboard and mouse You can use a wireless keyboard/mouse. Refer to the respective device’s manual for more information. • You can set the mouse pointer to flow from the external display to the tablet’s screen. Laun...

Apps and features 102 Using your tablet as a touchpad You can use your tablet as a touchpad.On your tablet, open the notification panel and tap Use your tablet as a touchpad . • If you double-tap on the touchpad, you can view the gestures you can use with the touchpad. • If your tablet’s screen turn...

Apps and features 103 Using Samsung DeX Use your tablet’s features in an interface environment similar to a computer. You can multitask by running multiple apps simultaneously. You can also check your tablet’s notifications and status. Samsung DeX home screen Apps button Taskbar Favourite apps Quick...

Apps and features 104 Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a scre...

Apps and features 105 Screen record Record the screen while using your device. 1 Open the notification panel, swipe downwards, and then tap ( Screen recorder ) to activate it. 2 Select a sound setting and tap Start recording . After a countdown, recording will start. • To write or draw on the screen...

Settings 107 Samsung account Sign in to your Samsung account and manage it.On the Settings screen, tap Samsung account . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.On the Settings screen, tap Connections . • Wi-Fi : Activate the Wi-Fi feature...

Settings 108 • Mobile networks : Configure your mobile network settings. • Data usage : Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your spe...

Settings 109 Viewing the Wi-Fi network quality information View the Wi-Fi network quality information, such as the speed and stability.On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. The network quality information will appear under the Wi-Fi networks. If it does n...

Settings 110 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prop...

Settings 111 NFC and contactless payments (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. ...

Settings 112 Data saver (Mobile network enabled models) Reduce your data usage by preventing some apps running in the background from sending or receiving data.On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it.When the data saver feature is activated...

Settings 113 3 On the other device’s screen, search for and select your device from the Wi-Fi networks list.Alternatively, tap QR code on the mobile hotspot screen and scan the QR code with the other device. • If the mobile hotspot is not found, on your device, tap Configure and set Band to 2.4 GHz ...

Settings 114 4 Select a printer to add. To add printers manually, tap → Add printer . Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers... , and then select a printer. Printing methods may vary depending on the content type. Soun...

Settings 115 Sound quality and effects Set the device’s sound quality and effects.On the Settings screen, tap Sounds and vibration → Sound quality and effects . • Dolby Atmos : Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you ...

Settings 116 Display Change the display and the Home screen settings.On the Settings screen, tap Display . • Light / Dark : Activate or deactivate dark mode. • Dark mode settings : Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a schedule ...

Settings 118 Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself.On the Settings scre...

Settings 119 • Secure Wi-Fi : Set the device to protect your data while using unsecured Wi-Fi networks. Refer to Secure Wi-Fi for more information. • Install unknown apps : Set the device to allow the installation of apps from unknown sources. • Encrypt or decrypt SD card : Set the device to encrypt...

Settings 120 Setting an auto lock condition for Secure Folder 1 Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder . 2 Select a lock option. To manually lock your Secure Folder, tap → Lock and exit . Moving content to Secure Folder Move content, such as photos and videos, to S...

Settings 121 Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. 1 Launch the Secure Folder app and tap → Settings → Manage accounts → Add account . 2 Select an account service. 3 Follow the on-screen instructions to complete the account s...

Settings 122 Secure Wi-Fi Secure Wi-Fi is a service that secures your Wi-Fi network connection. It encrypts data using Wi-Fi networks and disables tracking apps and websites so that you can use Wi-Fi networks safely. For example, when using an unsecure Wi-Fi network in public places, such as cafes o...

Settings 123 Privacy Change the settings for privacy.On the Settings screen, tap Privacy . • Permission manager : View the list of features and apps that have permission to use them. You can also edit the permission settings. • Samsung : Manage personal data related to your Samsung account and chang...

Settings 124 Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.On the Settings screen, tap Accounts and backup . • ...

Settings 125 Users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. This feature may not be available depending on the region or service provider. Following types of user accounts are available: • A...

Settings 126 Switching users Tap the user account icon at the top of the locked screen and select an account to switch to. Locked screen Managing users When using the administrator account, you can delete accounts or change account settings.On the Settings screen, tap Accounts and backup → Users . T...

Settings 127 3 Tap Done . • Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud . • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and b...

Settings 128 • Active key : Select an app to launch using the Active key. • Motions and gestures : Activate the motion feature and configure settings. Refer to Motions and gestures for more information. • Bixby Routines : Add routines to automate settings that you use repeatedly. The device also sug...

Settings 129 Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use.On the Settings screen, tap Digital Wellbeing and p...

Settings 130 Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.On the Settings screen, tap Battery and device care → Battery . • Power saving mode : Activate power saving mode to exten...

Settings 131 Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps.On the Settings screen, tap Apps . General management Customise your device’s system settings or ...

Settings 132 Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management → Language → Add language . To view all the languages that can be added, tap → All languages . 2 Select a language to add. 3 To set the selected language as the default ...

Settings 133 Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates.On the Settings screen, tap Software update . • Download and install : Check for and install updates manually. • Auto download over Wi-Fi : Set the device t...

Appendix 135 Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you ...

Appendix 136 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...

Appendix 138 Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a ...

Appendix 140 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of th...