Samsung SM-T390 - Manuals

Basics 7 Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or perfor...

Basics 8 When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of s...

Basics 9 Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery co...

Basics 10 Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expos...

Basics 11 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be c...

Basics 12 Device layout Power key Volume key Back key Recents key Home key (Fingerprint recognition sensor) Multipurpose jack (USB Type-C) Front camera Proximity/Light sensor Speaker (SM-T395) Touchscreen Rear camera Main antenna (SM-T395) Flash Back cover Microphone GPS antenna NFC antenna Earphone...

Basics 14 Keys Key Function Power • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Recents • Press to open the list of recent apps. Home • Press to turn on the screen while the screen is locked. • Press to return to the Home screen. • Press and hold to launch Goo...

Basics 15 S Pen S Pen button S Pen nib Tweezers Name Functions S Pen nib • Use the S Pen to write, draw, or perform touch actions on the screen. The Recents key and the Back key can be used with the S Pen. • Hover the S Pen over items on the screen to access additional S Pen features, such as the Ai...

Basics 16 Replacing the S Pen nib If the nib is dull, replace it with a new one. 1 Firmly hold the nib with the tweezers and remove it. 2 Insert a new nib into the S Pen.

Basics 18 Battery Installing the battery 1 Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. 2 Insert the battery with the battery’s gold-coloured contacts properly aligned ...

Basics 19 3 Replace the back cover. Press Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device. Re...

Basics 20 Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • Connecting the charg...

Basics 21 3 Plug the USB power adaptor into an electric socket. 4 After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Do not remove the battery before removing the charger. This may damage the device. Reducing the battery consumption Your ...

Basics 22 Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on...

Basics 23 SIM or USIM card (nano-SIM card) (SM-T395) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages...

Basics 24 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to th...

Basics 25 Removing the memory card Before removing the memory card, first unmount it for safe removal.Launch the Settings app and tap Device care → Storage → → Storage settings → SD card → Unmount . 1 Remove the back cover and battery. 2 Pull out the memory card. 3 Replace the battery and back cover...

Basics 26 Protective case Installing the protective case Insert the top of the device into the case, and then press the other side of the case firmly to install it. Removing the protective case Twist the top edge of the case until the device protrudes from it, and then remove the device from the cas...

Basics 27 Installing the S Pen Insert the S Pen into the top of the protective case. Do not insert the S Pen backwards into the protective case. Turning the device on and off Press and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first time or after...

Basics 28 Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region. 1 Turn on the device. 2 Select your preferred d...

Basics 29 6 Follow the on-screen instructions to proceed the initial setup. 7 Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device. To set the screen lock method later, tap Not now . 8 If the recommended apps scree...

Basics 30 Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account, you should create one. 1 Launch the Settings app and tap Accounts and backup → Accounts → Add account → Samsung account . Alternatively, launch the Settings app and tap . 2 Tap Create a...

Basics 31 Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. 1 Launch the Settings app and tap Accounts and backup → Accounts . 2 Tap Samsung account → → Remove account . 3 Tap Remove , enter you...

Basics 32 4 On the previous device, tap Send data → Wireless . 5 On the previous device, select an item to transfer and tap Send . 6 On your device, tap Receive . 7 Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Transfer data us...

Basics 33 Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessi...

Basics 34 Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.

Basics 35 Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.

Basics 36 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the reg...

Basics 37 Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen.To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key. Home screen Apps screen If you add the Apps button ...

Basics 38 Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home . A shortcut to the app will be adde...

Basics 39 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then ta...

Basics 40 Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → Apply . You can now access...

Basics 41 Icon Meaning Vibration mode activatedFlight mode activatedError occurred or caution requiredBattery chargingBattery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified...

Basics 42 Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type , and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by p...

Basics 43 Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area.Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery . • Key capture: Pre...

Basics 44 Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the status bar downwards. To close the notification panel, swipe u...

Basics 45 Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.To rearrange buttons, tap → ...

Basics 46 Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Move the cursor. Break to the next ...

Basics 47 Additional keyboard functions Some features may not be available depending on the region or service provider. • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap . • : Enter emoticons. • : Enter stickers. • : Attach animated GIFs. ...

Basics 48 Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut . The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste . To paste text that you have previously...

49 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Launch the Galaxy Store app. This app may not be available depending on the region or service provider. Installing apps Browse apps by c...

Apps and features 50 Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable : Disable selected default apps that cannot be uninstalled from the device. • Uninstall : Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled , se...

Apps and features 51 S Pen features Air command Air command is a menu that provides S Pen features and quick access to frequently used apps.To open the Air command panel, hover the S Pen over the screen and press the S Pen button. You can also tap the Air command icon with the S Pen.Drag upwards or ...

Apps and features 52 Adding shortcuts to the Air command panel Add shortcuts to frequently used apps or functions to the Air command panel.On the Air command panel, tap and select apps or functions to open from the panel.Alternatively, open the Air command panel and tap → Shortcuts . S Pen features ...

Apps and features 53 Air command icon When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon with the S Pen.To move the icon, drag to a new location.If the Air command icon does not appear on the screen, launch the...

Apps and features 54 Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. 1 When there is content you want to capture, such as a part of an image, open the Air command panel and tap Sm...

Apps and features 55 Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. 1 When there is content you want to capture during video playback, open the Air command panel and tap Smart select . 2 On the toolbar, tap . 3 Adjust the position and size of ...

Apps and features 56 Screen write Capture screenshots to write or draw on them or crop an area from the captured image. It is not possible to capture a screenshot while using some apps. 1 When there is content you want to capture, open the Air command panel and tap Screen write . The current screen ...

Apps and features 57 4 Select an option to use with the screenshot. • Save : Save the screenshot in Gallery . • Share : Share the screenshot with others. Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view.For example, launch a map app, open...

Apps and features 58 Colouring You can colour images provided by PENUP. Using the various colours, create your own artwork.Open the Air command panel, tap Colouring , select an image, and then start colouring the image. When you are finished, save the image to Gallery or post it to PENUP.

Apps and features 59 Air view Hover the S Pen over an item on the screen to preview content or view information in a pop-up window.In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, launch the Settings app, tap Advanced features → S...

Apps and features 60 Pen Select While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text. You can also copy and paste the selected items or text into another app or share them with others.

Apps and features 61 Direct pen input Fill in forms and write messages using your handwriting with the S Pen. 1 Hover the S Pen over a text field. 2 Tap to open the handwriting field. 3 Write with the S Pen. If this feature is not activated, launch the Settings app, tap Advanced features → S Pen → D...

Apps and features 62 Screen off memo You can quickly create memos by writing on the screen without turning on it. If this feature is not activated, launch the Settings app, tap Advanced features → S Pen , and then tap the Screen off memo switch to activate it. Creating a screen off memo 1 When the s...

Apps and features 63 Phone (SM-T395) Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and tap Keypad . 2 Enter a phone number. 3 Tap to make a voice call, or tap to make a video call. Preview the phone number. Delete a preceding character. Access additional opti...

Apps and features 64 Making calls from call logs or contacts list Tap Recents or Contacts , and then swipe to the right on a contact or a phone number to make a call.If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures , and then tap the Swipe to call...

Apps and features 65 Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle.To send a message when rejecting an incoming call, drag the Send message bar upwards. If the Add reminder switch is activate...

Apps and features 66 Options during calls During a voice call The following actions are available: • : Access additional options. • Add call : Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. • Hold call : Hold a call. Tap Resume c...

Apps and features 67 Adding a phone number to Contacts Adding a phone number to Contacts from the keypad 1 Launch the Phone app and tap Keypad . 2 Enter the number. 3 Tap Add to Contacts . 4 Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact. ...

Apps and features 68 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location and tap Select . 3 Enter contact information. Select a storage location. Add an image. Open more inf...

Apps and features 69 Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/export contacts → Import . 2 Select a storage location to import contacts from. 3 Tick VCF files or contacts to import and tap Done ...

Apps and features 70 Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. This feature may not be available depending on the model. • : Compose a message. This feature may not be available depending on the model. • : Compose an ema...

Apps and features 71 3 Tap Tap here to share your profile and tap the switch to activate it. To use the profile sharing feature, your phone number must be verified. You can view your contacts’ updated profile information in Contacts . To change the scope of contacts to share your profile with, tap S...

Apps and features 72 Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. 1 Launch the Contacts app and tap → Manage contac...

Apps and features 73 Messages (SM-T395) Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Launch the Messages app and tap . 2 Add recipients and enter a message.To record and send a voice message, tap a...

Apps and features 74 3 Tap to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Launch the Messages app and tap Conversations . 2 On the messages list, select a contact. 3 View your...

Apps and features 75 Setting the message notification You can change notification sound, display options, and more. 1 Launch the Messages app, tap → Settings → Notifications , and then tap the switch to activate it. 2 Change the notification settings. Setting a message reminder You can set an alert ...

Apps and features 76 Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 Launch the Internet app. 2 Tap the address field. 3 Enter the web address or a keyword, and then tap Go . To view the toolbar...

Apps and features 77 Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode Tap → Turn on Secret mode . If you are using this feature for the first time, set whether ...

Apps and features 78 Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Launch the Email app. 2 On the list, select an email service or tap Other . 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add ac...

Apps and features 79 Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record vid...

Apps and features 81 Zooming in and out Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • Zooming features are available only when using the rear camera. • The 2x optical zoom may not work in low-light environments. Using the focus and exposure features You can lock the foc...

Apps and features 82 Applying beauty effects You can select a filter effect and also modify your facial features, such as your skin tone or face shape, before taking a self-portrait. 1 On the preview screen, tap . 2 Select a filter effect or beauty effects and take a photo. Video mode The camera adj...

Apps and features 83 Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.On the shooting modes list, tap Pro . Select options and customise the settings, and then tap to take a photo. Available options • : Select an ISO value. This controls...

Apps and features 84 HDR mode Take photos with rich colours and reproduce details even in bright and dark areas.On the shooting modes list, tap HDR . Without effect With effect Night mode Take a photo in low-light conditions, without using the flash.On the shooting modes list, tap Night . You must f...

Apps and features 85 Animated GIF mode Create an animated photo from a series of photos.On the shooting modes list, tap Animated GIF . You must first add this mode to the shooting modes list before you can use it. On the preview screen, tap → Camera modes → Edit modes , and then tick Animated GIF . ...

Apps and features 86 5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait.The device will take additional photos when the white frame moves to each end of the viewfinder window. • Make sure to keep the white frame inside the viewfinder window. • The subjects shou...

Apps and features 87 • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the s...

Apps and features 89 Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images 1 Launch the Gallery app and tap Pictures . 2 Select an image. Access additional options. Delete the image. Share the image with ot...

Apps and features 90 Viewing videos 1 Launch the Gallery app and tap Pictures . 2 Select a video to play. 3 Tap Play video to play the video. Lock the playback screen. Skip to the previous video. Tap and hold to rewind. Switch to the pop-up video player. Capture the current screen. Rewind or fast-fo...

Apps and features 91 Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed.While viewing an image or on the video preview screen, drag upwards...

Apps and features 92 Viewing albums You can view your images and videos sorted by folders or albums.Launch the Gallery app, tap Albums , and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums. 1 Launch the Gal...

Apps and features 93 To add images or videos to a story, select a story and tap → Add . To remove images or videos from a story, select a story, tap → Edit , tick images or videos to remove, and then tap Remove from story . Deleting stories 1 Launch the Gallery app and tap Stories . 2 Tap and hold a...

Apps and features 94 Adding images or videos to an album 1 Launch the Gallery app and tap Shared . 2 Select an album to add images or videos. 3 Tap and tick images or videos to add. 4 Tap Done . Syncing images and videos with Samsung Cloud When you sync your Gallery app with Samsung Cloud, photos an...

Apps and features 95 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view 1 Press the Recents...

Apps and features 96 3 On the lower window, swipe left or right to select another app to launch.To launch apps not on the list of recently used apps, press the Home key or the Back key and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of ...

Apps and features 97 Pop-up view 1 Press the Recents key to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view . The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. Adjust the tran...

Apps and features 98 Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung M...

Apps and features 99 Composing notes with handwriting On the note composer screen, tap Pen to write or draw with the S Pen. Pen Redo Easy writing pad Eraser Select and edit. Undo Changing the pen settings When writing or drawing on the screen, tap to change the pen type, line thickness, or pen colou...

Apps and features 100 Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button.To change the eraser type, tap once more. • Erase by line : Erase the line you select. • Erase by area : E...

Apps and features 101 Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. 1 When there is handwriting on the note, tap .To change the shape of the selection, tap once more. 2 Tap or draw a line around the input to select...

Apps and features 102 3 Edit the input using the available options. • Cut : Cut out the input. To paste it to another location, tap and hold the location, and then tap Paste . • Copy : Copy the input. To paste it to another location, tap and hold the location, and then tap Paste . • Delete : Delete ...

Apps and features 103 Inserting images into a note On the note composer screen, tap → Image . Tap Camera → to take a photo, or tap Gallery or Other to select an image. The image will be inserted into your note. Inserting voice recordings into a note On the note composer screen, tap → Voice recording...

Apps and features 104 PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. Post your artwork. Your profile View artwork by category. Your activities You can sign in to PENUP with your Sams...

Apps and features 105 Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PENUP. 1 Launch the PENUP app and tap . 2 To post artwork from Gallery , tap From Gallery , select your artwork to post, and then tap Done . To post new artwork, tap Drawing , draw artwork,...

Apps and features 106 Viewing artwork You can view other people’s artwork, make comments, and even mark them as favourites. You can also download artwork or set one as your wallpaper.Launch the PENUP app and select a post you want to view. View the users who like the artwork. Set the artwork as a fa...

Apps and features 107 Colouring images Using the various colours, create your own artwork. 1 Launch the PENUP app and tap Colouring . 2 Select an image. 3 Tap Start colouring . Start colouring. 4 When you are finished, tap Done .

Apps and features 108 Live drawing Draw along as you watch the live drawing video that shows the process of completing an image. You can easily draw a nice image. 1 Launch the PENUP app and tap Live drawing . 2 Select an image. 3 Tap Learn to draw . 4 To draw on the image, tap to pause the playback....

Apps and features 109 Photo drawing Draw images on your photos and keep them as your own works of art. Select a photo from Gallery or take a photo and draw on the photo. After completing your drawing, you can see the image you drew by hiding the photo. 1 Launch the PENUP app. 2 Tap → Drawing → . 3 T...

Apps and features 110 Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap . 2 Enter event details. Select a calendar t...

Apps and features 111 Adding a reminder Launch the Calendar app and tap → Reminder to launch the Reminder app. Add a task on the Reminder app. Refer to Reminder for more information. Syncing events with your accounts 1 Launch the Settings app, tap Accounts and backup → Accounts and select the accoun...

Apps and features 112 Samsung Flow Introduction Samsung Flow allows you to easily connect your tablet to your smartphone and use them conveniently, such as checking notifications or sharing contents.Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not insta...

Apps and features 113 Sharing mobile data connection Share your smartphone’s mobile data connection with your tablet using a mobile hotspot when the Internet connection is not available on your tablet. 1 On your tablet, launch the Samsung Flow app. 2 Tap .You can access the Internet on your tablet u...

Apps and features 114 My Files Access and manage various files stored in the device or in other locations, such as cloud storage services.Launch the My Files app. View files that are stored in each storage.To check for unnecessary data and free up the device’s storage, tap → Storage analysis . To se...

Apps and features 115 World Clock Launch the Clock app and tap World Clock . Creating clocks Tap , enter a city name or select a city from the map, and then tap Add . To use the time zone converter, tap → Time zone converter . Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap...

Apps and features 116 Timer 1 Launch the Clock app and tap Timer . To add a frequently used timer, tap , set the duration and name, and then tap Add . 2 Set the duration, and then tap Start . To open the keypad to enter the duration, tap the duration input field. 3 Tap Dismiss when the timer goes of...

Apps and features 117 Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Sams...

Apps and features 118 Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards.For example, on the way to the office in the morning, you can view your day’s schedule and play your favo...

Apps and features 119 Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must sig...

Apps and features 120 Starting Reminder from Calendar Launch the Calendar app and tap → Reminder . The Reminder screen will appear and the Reminder app icon ( ) will be added to the Apps screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminde...

Apps and features 121 Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze . Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.

Apps and features 122 Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 On the reminders list, select a reminder to edit and tap Edit . 2 Edit the conditions and tap Save . Reminder conditions Change the reminder's colour. Reminder information Ad...

Apps and features 123 SmartThings Introduction Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT) products with your tablet.You can add and manage devices by location and r...

Apps and features 124 Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. 1 Launch the SmartThings app. 2 Tap → Add device → Auto detect . 3 Select a devi...

Apps and features 125 Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. 1 Launch the SmartThings app. The list of connected devices will appear. 2 View the status of devices on the ...

Apps and features 126 Adding scenes Add a scene and register devices to it to control multiple devices at the same time. 1 Launch the SmartThings app. 2 Tap → and select a location. 3 Tap → Add scene . 4 Enter the scene name. 5 Tap under Actions to add actions to perform. 6 Tap Save . Adding automat...

Apps and features 127 Receiving notifications You can receive notifications from connected devices on your tablet. For example, when the laundry is finished, you can receive a notification on your tablet.To set devices to receive notifications, launch the SmartThings app, tap → → Notifications , and...

Apps and features 128 Using additional features • Share large files : Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified. (SM-T395) • Smart View : Share content with nearby devices...

Apps and features 129 Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store . Drive Store your content ...

130 Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options.Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature an...

Settings 131 • Flight mode : Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode...

Settings 132 Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network 1 On the Settings screen, tap Connections → Wi-Fi , and then tap the switch to activate it. 2 Select a network from the Wi-Fi networks list.Netw...

Settings 133 Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → Wi-Fi Direct and select a device to transfer the image to...

Settings 134 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prop...

Settings 135 Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → ...

Settings 136 NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC...

Settings 137 Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap Connections and tap the NFC and...

Settings 138 4 When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver (SM-T395) Reduce your data usage by preventing some apps running in the background from sending or receiving da...

Settings 139 Mobile Hotspot and Tethering (SM-T395) Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.On the Settings screen, tap Connections → Mobile H...

Settings 141 Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you ...

Settings 142 Sounds and vibration Options Change settings for various sounds on the device.On the Settings screen, tap Sounds and vibration . • Sound mode : Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing : Set the device to vibrate and play a ringtone for i...

Settings 143 Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps.For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app th...

Settings 144 App icon badges Change the settings for app icon badges.On the Settings screen, tap Notifications → App icon badges . To display icon badges, tap the switch to activate it. To change the badge style, select an option under Badge style . With number Without number Display Options Change ...

Settings 145 • Font size and style : Change the font size and style. • Screen zoom : Change the screen zoom setting. • Screen timeout : Set the length of time the device waits before turning off the display’s backlight. • Home screen : Change the Home screen settings. • Accidental touch protection :...

Settings 146 Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging or connected to a dock. 1 On the Settings screen, tap Display → Screensaver and tap the switch to activate it. 2 Select an op...

Settings 149 Biometrics and security Options Change the settings for securing the device.On the Settings screen, tap Biometrics and security . • Face recognition : Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information. • Fingerprints : Register ...

Settings 150 • Encrypt SD card : Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device. • Other security settings : Confi...

Settings 151 For better face recognition Consider the following when using face recognition: • Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering • Ensure ...

Settings 152 Deleting the registered face data You can delete face data that you have registered. 1 On the Settings screen, tap Biometrics and security → Face recognition . 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data → Remove . Once the registered face is deleted,...

Settings 153 Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Screen lock • Secure Folder • This feature...

Settings 154 For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The device may not recognise fingerprints that are affected by wrinkles or scars. • The device may not recognise fingerprin...

Settings 155 Registering fingerprints 1 On the Settings screen, tap Biometrics and security → Fingerprints . 2 Read the on-screen instructions and tap Continue . 3 Set a screen lock method. 4 Register your fingerprint.Place your finger on the Home key. After the device detects your finger, lift it u...

Settings 156 Deleting registered fingerprints You can delete registered fingerprints. 1 On the Settings screen, tap Biometrics and security → Fingerprints . 2 Unlock the screen using the preset screen lock method. 3 Select a fingerprint to delete and tap Remove . Unlocking the screen with your finge...

Settings 157 Samsung Pass Samsung Pass allows you to sign in to your Samsung account, websites, or apps more easily and securely via your biometric data, rather than entering your login information. Also, Samsung Pass allows you to enter the personal information, such as your address or payment card...

Settings 158 Registering Samsung Pass Before using Samsung Pass, register your biometric data to Samsung Pass. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Read the on-screen instructions and tap Sign-in . 3 Enter your Samsung account ID and password and tap Sign in . 4 A...

Settings 159 Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. 1 Open a website that you want to sign in to. 2 Enter your user name and password, and then tap the website’s sign in button. 3 When a pop-up window as...

Settings 160 Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Unlock the screen using the preset screen lock method. 3 Tap Sign-in and select ...

Settings 161 Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support autofilling personal information. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Unlock the screen using the ...

Settings 162 Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folde...

Settings 163 Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security → Secure Folder . 2 Read and agree to the terms and conditions and tap Agree . 3 Enter your Samsung account ID and password and tap Sign in . 4 Select a lock method to use for Secure Folder and follow the...

Settings 164 Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 Launch the Secure Folder app and tap Add files . 2 Tap Images , tick images to move, and then...

Settings 165 Adding apps Add an app to use in Secure Folder. 1 Launch the Secure Folder app and tap Add apps . 2 Tick one or more apps installed on the device and tap Add . To install apps from Play Store or Galaxy Store , tap Download from Play Store or Download from Galaxy Store . Removing apps fr...

Settings 166 Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 Launch the Secure Folder app and tap → Settings → Backup and restore . 2 Tap Add account and sign in to your Samsung acc...

Settings 167 Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.On the Settings screen, tap Accounts and ba...

Settings 168 Users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. Following types of user accounts are available: • Administrator : The administrator account is created only when setting up the de...

Settings 169 Adding restricted profiles (SM-T390) 1 On the Settings screen, tap Accounts and backup → Users . 2 Tap Add user or profile → User (restricted profile) . If you are not using a secure screen lock method with the administrator account, follow the on-screen instructions to set one up. 3 Se...

Settings 170 Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You can also sync data saved in your device with Samsung Cloud and view data saved on the Samsung Cloud. You must register and sign in to your Samsung account to use Samsung Cl...

Settings 171 Restoring data from your previous device 1 On your new device, launch the Settings app and tap Accounts and backup → Samsung Cloud . 2 Tap Restore data → and select a previous device. 3 Tick the data types you want to restore and tap Restore . Syncing data from your device You can sync ...

Settings 173 Device care The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Storage Security Memory Using the quick optimisation feature On the Se...

Settings 174 Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.On the Settings screen, tap Device care → Battery . • The usage time left shows the time remaining before the battery pow...

Settings 175 Storage Check the status of the used and available memory.On the Settings screen, tap Device care → Storage . • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available...

Settings 176 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language and input : Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the...

Settings 177 Accessibility Configure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility . • Screen reader : Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial . • Visibility e...

Settings 178 User manual View help information to learn how to use the device and apps or configure important settings.On the Settings screen, tap User manual . About tablet Access your device’s information.On the Settings screen, tap About tablet . To change your device’s name, tap Edit . • Status ...

179 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devi...

Appendix 180 Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. • The battery may not be inserted properly. Insert the battery again. • Wipe both gold-coloured contacts and insert the battery ag...

Appendix 181 Resetting the device If the methods above do not solve your problem, perform a factory data reset.Launch the Settings app and tap General management → Reset → Factory data reset → Reset → Delete all . Before performing the factory data reset, remember to make backup copies of all import...

Appendix 182 The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again...

Appendix 183 Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file...

Appendix 185 The Apps button does not appear on the Home screen Without using the Apps button, you can open the Apps screen by swiping upwards or downwards on the Home screen. To display the Apps button at the bottom of the Home screen, launch the Settings app, tap Display → Home screen , and then t...