Page 2 - LIMITED WARRANTY
LIMITED WARRANTY Rose Electronics warrants CrystalView to be free from defects in materials and workmanship and in good working order for a period of one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time dur...
Page 4 - FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY; EUROPEAN UNION DECLARATION OF CONFORMITY
FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is in strict accordance with the manufactur...
Page 5 - TABLE of CONTENTS
TABLE of CONTENTS I Contents Quick Start Guide ................................................................................................. 1 Introduction........................................................................................................... 6 Features .........................
Page 6 - II; Tables; Appendixes
TABLE of CONTENTS II Figures Figure 1. Typical Installation ............................................................................... 12 Figure 2. CrystalView Serial/Audio Model .......................................................... 13 Figure 3. CrystalView Rear Connectors ...................
Page 7 - QUICK START; CrystalView Installation and Operations Manual; Quick Start Guide; Step 1- Set Jumpers; Set Sharp and Bright controls fully counterclockwise.
QUICK START CrystalView Installation and Operations Manual 1 Quick Start Guide Step 1- Set Jumpers (See Page 16 for details) 1. Remove case on Remote Unit, exposing the PCB. 2. Orient PCB with the cable connections away from you. 3. Set JP3, JP4, and JP5 according to the CAT-5 cable length used. 4. ...
Page 8 - Connect CPUs sound card “MIC” input to the Local Units “LINE/MIC OUT”
QUICK START CrystalView Installation and Operations Manual 2 Step 2 – Connect Local Units Cables (See Page 19 for details) 1. Connect CPUs keyboard, Video, and Mouse ports to the Local Unit. 2. Connect CPUs DB9 serial port to the Local Units serial connector. 3. Connect CPUs sound cards “LINE OUT” t...
Page 9 - DC power input jack.
QUICK START CrystalView Installation and Operations Manual 3 Step 3 – Connect Remote Units Cables (See Page 19 for details) 1. Connect KVM station to Remote Unit. 2. Connect speakers or headphones to Remote Units “LINE OUT” connector. 3. Connect Microphone to Remote Units “LINE/MIC IN” connector. 4....
Page 11 - Remote Unit; Step 5 – Adjust the Video Compensation
QUICK START CrystalView Installation and Operations Manual 5 Remote Unit Step 5 – Adjust the Video Compensation (See Page 20 for details) Turn Bright and Sharp controls fully counterclockwise. Boot the CPU and start a windows application. Look at the right edge of large horizontal objects (title bar...
Page 12 - INTRODUCTION; Introduction; KVM
INTRODUCTION CrystalView Installation and Operations Manual 6 Introduction Thank you for choosing the Rose Electronics CrystalView KVM station extender. The CrystalView is the result of Rose Electronics commitment to providing state-of-the-art solutions for today’s demanding workplace. The Cryst...
Page 14 - Compatibility; Table 1. Compatibility
INTRODUCTION CrystalView Installation and Operations Manual 8 Compatibility Computers PCs with standard PC Keyboards and PS/2 mice, 286, 386, Pentium, etc. Monitors VGA, Super VGA XGA RGB (sync on green) Keyboards US, International and Japanese with or without Windows keys (101, 102, 104, 105, 106, ...
Page 15 - The package contents consists of the following:; HD15FF gender changer (Installed on local unit); Rose Electronics Web Site; Visit our web site at; About this Manual
INTRODUCTION CrystalView Installation and Operations Manual 9 Package Contents The package contents consists of the following: • The CrystalView Local/Remote Units. • HD15FF gender changer (Installed on local unit) • Power transformer for Remote Unit. • Installation and operations manual. CPU, Seria...
Page 16 - SYSTEM OVERVIEW; System Overview
SYSTEM OVERVIEW CrystalView Installation and Operations Manual 10 System Overview The CrystalViews two Units, (Local and Remote) work together to extend the distance between a KVM station and a CPU. Up to 1,000 feet of CAT-5 cable can be used to connect the two units. The Local Unit connects to a CP...
Page 18 - Figure 1. Typical Installation
SYSTEM OVERVIEW CrystalView Installation and Operations Manual 12 In this configuration, the local unit can be either a Dual or Single model. Figure 1. Typical Installation A powered or non-powered microphone can be connected to the Remote Units “Line In” connector. The Local Unit “Line Out” is conn...
Page 19 - CrystalView Models; Figure 2. CrystalView Serial/Audio Model; CrystalView Cables; CrystalView Local Unit to CPU Cables
MODELS/CABLES CrystalView Installation and Operations Manual 13 CrystalView Models (Top) Remote Unit – (Middle) Single Local Unit – (Bottom) Dual Local Unit Figure 2. CrystalView Serial/Audio Model CrystalView Cables CrystalView Local Unit to CPU Cables CPU cables connect from the Local Unit to a CP...
Page 20 - Serial Cables
MODELS/CABLES CrystalView Installation and Operations Manual 14 CrystalView to Rose switch Cable To connect a CrystalView Unit to a Rose switch such as a ServeView, UltraMatrix or UltraView, use Rose cable part number CAB-CX0606Cnnn. This cable is configured with a DB25M connector on one end and a V...
Page 21 - shows the rear connectors for a Single, Dual and Remote model with; Figure 3. CrystalView Rear Connectors
INPUTS/OUTPUTS CrystalView Installation and Operations Manual 15 Figure 3 shows the rear connectors for a Single, Dual and Remote model with the Serial and Audio options. The installation section explains each of these connectors, the cables needed for each, and how to connect the Local Unit to a CP...
Page 22 - INSTALLATION; Installation; Appendix C. Parts and Cables; for part numbers and descriptions.; Step 1: Setting the Cable Length Jumpers; Figure 4
INSTALLATION CrystalView Installation and Operations Manual 16 Installation Installation of the CrystalView consists of four easy steps. 1. Setting the cable length jumpers (if needed). 2. Connecting the cables to the equipment. 3. Applying Power. 4. Adjust the Video compensation (if needed). For sy...
Page 25 - Step 2: Connecting the Cables; For the audio option; , connect the “Line In” connector on the Local Unit to the; , connect the DB9F serial connector on the Local Unit to; Figure 1
INSTALLATION CrystalView Installation and Operations Manual 19 Step 2: Connecting the Cables Power down your PC and connect the appropriate CPU cable to the Keyboard, Video and Mouse ports on the CPU. Connect the other end of the CPU cable to the Local Units Keyboard, Video and Mouse connectors. If ...
Page 26 - Step 3: Applying Power
INSTALLATION CrystalView Installation and Operations Manual 20 Step 3: Applying Power Before applying power, set the Bright and Sharp controls on the Remote Unit completely counterclockwise (no Video compensation). Plug in the power adapter to a 110/220-volt source and to the power connector on the ...
Page 28 - Installing Serial Devices
INSTALLATION CrystalView Installation and Operations Manual 22 Installing Serial Devices (See Appendix A1. Serial Option Specifications) CrystalView models with the serial option uses a standard DB9 Male-Female cable between the CPU and the Local Unit. With this connection in place, all serial data ...
Page 29 - Installing Audio Devices; for location of “MIC” jumper)
INSTALLATION CrystalView Installation and Operations Manual 23 Installing Audio Devices (See Appendix A2. Audio Option Specifications). CrystalView models with the audio option use two standard 3.5mm stereo jacks on both the Local Unit and Remote Unit. They are labeled “LINE/MIC Out” and “LINE IN” o...
Page 30 - User Selectable Settings; Table 2; summarizes SW1 switch settings for the Remote Unit.; for switch location.; Switch; Hot Key; Right Control key; Left Control Key; Table 2. SW1 Switch Setting
INSTALLATION CrystalView Installation and Operations Manual 24 User Selectable Settings Table 2 summarizes SW1 switch settings for the Remote Unit. See Figure 4 for switch location. CrystalView models configured with the serial and audio options have Dipswitch SW1 switches 1,3, and 4 inoperable. Dip...
Page 32 - OPERATING INSTRUCTIONS; Operating Instructions- All Units; arrow key once to reinitialize them.; Operating Instructions – Dual Unit; KVM Switching
OPERATING INSTRUCTIONS CrystalView Installation and Operations Manual 26 Operating Instructions- All Units Once the Remote and Local Units are connected and configured, the remote KVM station’s Keyboard, monitor and Mouse will function as if it were directly connected to the CPU. All applications, u...
Page 33 - Press the “Hot Key” and the Num Pad up (
OPERATING INSTRUCTIONS CrystalView Installation and Operations Manual 27 Private Mode (Dual model only) The private mode feature disables either the local or remote KVM stations Keyboard and Mouse. To enter the Private mode, and disable the other KVM station, press the “Hot Key” and the Scroll Lock ...
Page 34 - Hot Key Summary; Table 3. Hot Key Summary
OPERATING INSTRUCTIONS CrystalView Installation and Operations Manual 28 Hot Key Summary (First press and release the “Hot Key” (default is the right control key), then enter the command) Enter Private Mode (Dual models only) Unit Command Remote Press Scroll Lock once Local Press Scroll Lock once Wh...
Page 35 - TROUBLESHOOTING; Troubleshooting; PC boots with no error messages but Keyboard does not work.; for part number for the
TROUBLESHOOTING CrystalView Installation and Operations Manual 29 Troubleshooting The troubleshooting section is used as a guide to understanding the capabilities of the CrystalView and for general troubleshooting. If you have any problems or questions concerning the installation, operation or usage...
Page 36 - TROUBLESHOTING; Mouse movement is erratic.
TROUBLESHOTING CrystalView Installation and Operations Manual 30 PS/2 Mouse cursor appears on the screen, but Mouse does not work. • Press the “Hot Key” and then the Num Pad Up ( á ) arrow key to reset the Mouse. • Cable is loose, re-seat the Mouse cable and press the “Hot Key” and then the Num Pad ...
Page 38 - A constant vertical wobble appears down the screen.
TROUBLESHOTING CrystalView Installation and Operations Manual 32 A constant vertical wobble appears down the screen. • The CAT-5 cable connecting the Local and Remote Units could be located too close to a strong power source. Reroute the cabling if possible. • If interference is from strong signals ...
Page 39 - SERVICE INFORMATION; Service Information; Maintenance and Repair
SERVICE INFORMATION CrystalView Installation and Operations Manual 33 Service Information Maintenance and Repair This Unit does not contain any user-serviceable parts inside. Any malfunction of the Unit should be reported to Rose Electronics for service. Any discrepancies in the operation of the Uni...
Page 40 - SAFETY; Safety; The power cord or connection cables is damaged or frayed.
SAFETY CrystalView Installation and Operations Manual 34 Safety This CrystalView KVM extender has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the CrystalView should be used with care. To protect your...
Page 41 - Safety and EMC Regulatory Statements; information about the product.; Grounding
SAFETY CrystalView Installation and Operations Manual 35 Safety and EMC Regulatory Statements Safety Information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual de...
Page 42 - Informations concernant la sécurité
SAFETY CrystalView Installation and Operations Manual 36 Safety and EMC Regulatory Statements Informations concernant la sécurité Symbole de référence à la documentation. Si le produit est marqué de ce symbole, reportez-vous à la documentation du produit afin d’obtenir des informations plus détaillé...
Page 44 - APPENDIXES; Appendix A1. Serial Option Specifications
APPENDIXES CrystalView Installation and Operations Manual 38 Appendix A1. Serial Option Specifications Baud Rate Up to 19,200 Baud Data Format Format Independent Flow Control RTS, CTS, DTR, DSR (Sent across link) Local Unit Connector DB9 Female (DCE) Remote Unit Connector DB9 Male (DTE) Appendix A2....
Page 45 - PIN
APPENDIXES CrystalView Installation and Operations Manual 39 Appendix B. UTP/STP Connection The Local and Remote connection cable is terminated with RJ45 connectors and must be wired according to the EIA/TIA 568 industry standard. Scheme B is preferred. RJ45 8-Pin PIN Wire Color Wire Pair 1 White/Or...
Page 46 - Local to CPU
APPENDIXES CrystalView Installation and Operations Manual 40 Appendix C. Parts and Cables Part Number Description CRK-1P/SER Single KVM station (Serial/Audio) CRK-2P/SER Dual KVM station (Serial/Audio) CAB-08UTPnn* CAT-5 UTP cable** CAB-CXV66MMnnn* Local to CPU CAB-CX0606Cnnn* Local to Switch CAB-D9...
Page 47 - Appendix D. Firmware Updates; for jumper locations. Orient the PCB as shown when making
APPENDIXES CrystalView Installation and Operations Manual 41 Appendix D. Firmware Updates The CrystalView firmware may be updated by changing the ROM chip in either the Local or Remote Unit. Contact Rose Electronics for firmware updates. Appendix E. Video Compensation When the Video compensation on ...
Page 48 - Two black anodized mounting brackets.
APPENDIXES CrystalView Installation and Operations Manual 42 Appendix F. Rack Mount Instructions The optional rack mount kit includes the following items: • Two black anodized mounting brackets. • Four 6 x 32 x 3/8” flat head mounting screws. • Mounting instructions insert. To rack mount your Crysta...
Page 49 - Appendix G. Rack Mount Illustration
APPENDIXES CrystalView Installation and Operations Manual 43 Appendix G. Rack Mount Illustration
Page 50 - GLOSSARY; Glossary
GLOSSARY CrystalView Installation and Operations Manual 44 Glossary CAT 3 EIA/TIA 568 standard cable CAT 5 EIA/TIA 568 standard cable EIA Electronics Industry Association EQUALIZATION/ Reduce distortion and compensate for SHARP signal loss over long distances. KVM Keyboard, Video monitor, Mouse LOCA...
Page 51 - INDEX; Index
INDEX CrystalView Installation and Operations Manual 45 Index cable , 5, 6, 7, 10, 14, 16, 17, 19, 20, 29, 30, 31, 32, 39, 40, 44 CAT-5, 6, 7, 9, 14, 19, 32, 39, 40 Compatible, 7 CPU, 17 CPUs, 6, 10, 31 CrystalView, 2, 6, 7, 9, 10, 13, 14, 16, 19, 20, 26, 29, 33, 34, 37, 39, 41, 44 dual unit, 10, 19...
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