Page 2 - LIMITED WARRANTY
LIMITED WARRANTY Copyright Rose Electronics 1990 – 2002. All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and recording, without the prior written permission of Rose ...
Page 3 - FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY; FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY
FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufact...
Page 4 - TABLE OF CONTENTS; Contents
TABLE OF CONTENTS Contents Disclaimer............................................................................................... 1 About this manual .................................................................................. 1 Introduction.....................................................
Page 7 - INTRODUCTION; ULTRAMATRIX E-SERIES MANUAL; Disclaimer; Thank you for choosing the Rose Electronics; KVM
INTRODUCTION ULTRAMATRIX E-SERIES MANUAL 1 Disclaimer While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information ...
Page 10 - The UltraMatrix switch; Rose Electronics web site
ULTRAMATRIX E-SERIES MANUAL 4 Cable requirements The cable requirements for your system will vary depending on the types of CPUs connected to the UltraMatrix switch and the equipment used for the KVM station. A KVM cable is needed for each KVM station, a CPU cable is needed for each computer that is...
Page 11 - MODELS
MODELS ULTRAMATRIX E-SERIES MANUAL 5 UltraMatrix 2xE models UltraMatrix 2xE – Rear panel Model number EP2-2X4U/E EE2-2X4U/E EP2-2X8U/E EE2-2X8U/E EP2-2X16U/E EE2-2X16U/E UltraMatrix 4xE models UltraMatrix 4xE – Rear panel Model number EP4-4X4U/E2 EE4-4X4U/E2 EP4-4X8U/E2 EE4-4X8U/E2 EP4-4X16U/E2 EE4-...
Page 12 - OVERVIEW; A KVM station, consisting of a; KVM Station Keyboard and Mouse; It is recommended that the KVM monitor be a multi-sync
OVERVIEW ULTRAMATRIX E-SERIES MANUAL 6 System Overview The UltraMatrix switch is designed with the latest in KVM switching technology. It has the capability and flexibility to configure to most keyboards, video monitors, mice, servers and computers. The modular design of the UltraMatrix makes the Un...
Page 14 - IN
ULTRAMATRIX E-SERIES MANUAL 8 The 4xE model can have two expansion cards installed. The bottom expansion card transmits the signals for KVM 1 and 2; the top expansion card transmits the signals for KVM 3 and 4. If an expansion card is permanently removed, a terminator and cover plate must be install...
Page 16 - Pre-plan the expansion cable routing for expanded systems.
ULTRAMATRIX E-SERIES MANUAL 10 Site planning Organizing your site and planning the placement of the computers, the KVM stations, and the UltraMatrix switches is a key part in the installation and configuration process. Care should be taken when connecting the computers, KVMs, and the UltraMatrix swi...
Page 17 - INSTALLATION; Switch Installation – Single Unit; Figure 3. Single Unit configuration
INSTALLATION ULTRAMATRIX E-SERIES MANUAL 11 Switch Installation – Single Unit The basic installation of a single UltraMatrix switch is an easy and straightforward procedure. Perform the below steps for all computers that will be connected. It is recommended that all computers be powered off. When a ...
Page 19 - When all computers are connected and operating properly, change
ULTRAMATRIX E-SERIES MANUAL 13 8. When all computers are connected and operating properly, change the “Maximum computers” value from the default value of 64 to the correct number of computers connected to the single Unit. This will limit the scanning function to the actual number of computers that a...
Page 20 - Switch Installation – Multiple units – “BUS” topology
ULTRAMATRIX E-SERIES MANUAL 14 Switch Installation – Multiple units – “BUS” topology A “BUS” configuration is usually used when all the users are connected to the KVM ports on Unit #1. In a “BUS” configuration, (Figure 4) the video path is from the last Unit in the configuration to the first Unit (“...
Page 21 - To start, identify the following prior to installation:; Starting computer; the appropriate KVM adapter cable.
ULTRAMATRIX E-SERIES MANUAL 15 To start, identify the following prior to installation: 1. Which UltraMatrix will be #1, #2, and so on. 2. Which computer will be #1, #2, and so on. 3. Which computers do not use a PC2 keyboard or a PS/2 mouse. 4. Which Unit and CPU port each computer will be connected...
Page 22 - Press the “Esc” key to return to the “Main menu”.
ULTRAMATRIX E-SERIES MANUAL 16 d. Select “System” and press [Enter]. e. Next, select “Starting computer number” and press [Enter]. An input box will display for a new starting computer number. Enter the correct “Starting computer” number for this Unit (See page 15) and press [Enter]. f. Press the “E...
Page 24 - If the computer being connected does not use a PC2 type
ULTRAMATRIX E-SERIES MANUAL 18 15. Switch the KVM station to CPU port # “x” (starting with x=1) by pressing and releasing the left control [Ctrl] key and within 2 seconds, type in 1 (or the CPU port # being configured) and press [Enter]. A connection dialog box will display. 16. If the computer bein...
Page 25 - Switch Installation – Multiple units – “RING” topology; Figure 5. Ring configuration
ULTRAMATRIX E-SERIES MANUAL 19 Switch Installation – Multiple units – “RING” topology A “RING” configuration is usually used when the users are connected to different UltraMatrix switches and need access to all computers. In a “RING” configuration, users on any KVM station in the ring can access all...
Page 26 - Remove the bottom expansion card on Unit #1 and the other
ULTRAMATRIX E-SERIES MANUAL 20 To begin setting up your system in a “RING” configuration, perform steps 1 – 13 as outlined in setting up a “BUS” configuration. When doing this, keep in mind that the “OUT” expansion card connector on the first Unit will be connected with an expansion cable to the “IN...
Page 27 - Verify that the keyboard, video, and mouse on the connected
ULTRAMATRIX E-SERIES MANUAL 21 9. Verify that the keyboard, video, and mouse on the connected computer function properly before proceeding. 10. Switch the KVM station to the next sequential CPU port as explained in step 6 and perform steps 7 – 9 for this computer and for the remaining computers. 11....
Page 28 - Switch Installation – Multiple units – “Split-BUS” topology
ULTRAMATRIX E-SERIES MANUAL 22 Switch Installation – Multiple units – “Split-BUS” topology A “Split Bus” configuration is usually used when the users are connected to the first and last UltraMatrix switch and need access to all connected CPUs. This topology can only be done using the 4xE model with ...
Page 29 - From
ULTRAMATRIX E-SERIES MANUAL 23 e. Next, select “Starting computer number” and press [Enter]. An input box will display for a new starting computer number. Enter the correct “Starting computer” number for this Unit (See page 15) and press [Enter]. f. Press the “Esc” key to return to the “Main menu”. ...
Page 30 - power to the monitor. (All UltraMatrix switches power should be ON); Cable in the remaining switches as explained in step 12 from the
ULTRAMATRIX E-SERIES MANUAL 24 8. Verify on the status screen that the next block of system CPU ports from Unit #2 is recognized. If Unit #2 is a 16-port switch, computers 17-20, 21-24, 25-28, and 29-32 will be highlighted. 9. Sequentially apply power then connect the expansion cables to the remaini...
Page 31 - Boot the computer if power is not applied. You should see the
ULTRAMATRIX E-SERIES MANUAL 25 16. Pre-configure the CPU port, if needed, as outlined in steps 4a-f on page 12 if the computer being connected does not use a PC2 type keyboard or PS/2 mouse (defaults). Pre-configure the CPU port before connecting the computer. If the computer uses a PC2 type keyboar...
Page 32 - CONFIGURATION MENUS; Menu structure; Menu Structure
CONFIGURATION MENUS ULTRAMATRIX E-SERIES MANUAL 26 Menu structure UltraMatrix Menu Structure System settings Computer name KVM name User name Configure password Keyboard Resolution Password Starting computer number Mouse Start Profile Maximum computers User Keyboard settings PC keyboard rate PC Keyb...
Page 33 - Figure 7. Main configuration menu
ULTRAMATRIX E-SERIES MANUAL 27 Main Menu Use up/down arrow keys to choose selection then press the Enter key or the Escape key to exit Configure password,box number,keyboards settings,appearance Figure 7. Main configuration menu Save the changes made to any menu. If not saved, the changes will be lo...
Page 35 - Slow
ULTRAMATRIX E-SERIES MANUAL 29 Starting computer number (Default: 1) The “Starting computer number” defines to the system, the first CPU port number for a particular UltraMatrix switch that is configured in an expanded topology. (See page 15) Switch #1’s starting computer number is always 1. Switch ...
Page 38 - Configure computer; Computer name
ULTRAMATRIX E-SERIES MANUAL 32 Configure Computer menu Configure computer Computer name Keyboard Mouse 1 Computer 1 PC2 PS/2 2 Computer 2 PC2 PS/2 3 Computer 3 PC2 PS/2 4 Computer 4 PC2 PS/2 5 Computer 5 PC2 PS/2 6 Computer 6 PC2 PS/2 7 Computer 7 PC2 PS/2 8 Computer 8 PC2 PS/2 9 Computer 9 PC2 PS/2...
Page 39 - that do not use PC mode 2.; Mouse; PS/2 wheel - incorporates a small wheel for special functions.
ULTRAMATRIX E-SERIES MANUAL 33 Keyboard (Default: PC mode 2) To change the keyboard type for a selected computer or configure the CPU port for a serial device, use the up/down arrow keys to select the computer whose keyboard needs changing. Use the right arrow key to select the keyboard field and pr...
Page 45 - View – Profiles set to the view mode allow users to switch to any; Share
ULTRAMATRIX E-SERIES MANUAL 39 Mode (Default: Share) Assigns 1 of 4 modes to a profile. To change the mode, select the profile to change the mode, then select the mode to change and press [Enter]. A selection box will display. Select the mode needed and press [Enter]. The modes are: View – Profile...
Page 47 - Configure Group
ULTRAMATRIX E-SERIES MANUAL 41 Configure Group menu Configure Group Computer Group 1 1 Computer 1 + + + + + + + + + + + + + + + + + 2 Computer 2 + + + + + + + + + + + + + + + + + 3 Computer 3 + + + + + + + + + + + + + + + + + 4 Computer 4 + + + + + + + + + + + + + + + + + 5 Computer 5 + + + + + + + ...
Page 48 - System Status; Computers; Good
ULTRAMATRIX E-SERIES MANUAL 42 System Status display System Status Computers Power Pos Ver KVM CPU User Status 1-4 1 21C PC 1 User 1 Share mode 5-8 2 21C PC 2 User 2 Share mode 9-12 3 21C PC 3 User 3 Share mode 13-16 4 21C PC 4 User 4 Share mode 17-20 1 21C PC No response 21-24 2 21C PC No response ...
Page 50 - Main Menu
ULTRAMATRIX E-SERIES MANUAL 44 Save menu UltraMatrix version MX21C Rose Electronics Copyright 1990-2002 Main Menu Configure System Computer KVM User Profile Group Language Status Save Exit Use up/down arrow keys to choose selection then press the Enter key or the Escape key to exit Configure passwor...
Page 51 - OPERATION; User operating instructions; The following instructions apply to all UltraMatrix switches.
OPERATION ULTRAMATRIX E-SERIES MANUAL 45 User operating instructions The following instructions apply to all UltraMatrix switches. This section explains the operating functions of the on-screen displays, the login procedure, connect procedure and other commands needed to easily use the UltraMatrix s...
Page 52 - Start Scan; Login Control Room
ULTRAMATRIX E-SERIES MANUAL 46 Keyboard commands (continued) Command Key Sequence Description Send Null Byte [Ctrl] N Sends a null byte to the CPU’s PS/2 mouse port. Use this command if the PS/2 mouse gets “out of sync”. Reset Mouse (NT or Unix systems only) [Ctrl] O (not zero) Resets the currently ...
Page 53 - Figure 17. Computer select menu; Computer select menu
ULTRAMATRIX E-SERIES MANUAL 47 To access the “Computer select” menu, press and release the left [Ctrl] key, then press the [Esc] key. The computer select menu shown in Figure 17 will display. Use the up/down arrow keys and the page up/page down keys and select the computer to switch to and press [En...
Page 54 - Figure 18. Connection successful message; Status Mail server
ULTRAMATRIX E-SERIES MANUAL 48 Figure 18. Connection successful message Figure 19. Connection failed message Figure 20. Disconnect message See Appendix H. for Connection fail / Disconnect reasons When you are successfully connected to a computer, you can use that computer and all the functions and a...
Page 55 - SERIAL PORT; A serial cable (RJ12, 6-wire connector and an appropriate adapter; Connecting the Serial Cable; None
SERIAL PORT ULTRAMATRIX E-SERIES MANUAL 49 Serial port usage (RS232) The following procedure for establishing a connection from your standalone computer or Notebook computer to the UltraMatrix switch’s serial port uses Windows HyperTerminal™. Refer to your users manual if a different communication p...
Page 56 - Figure 21. Serial menu
ULTRAMATRIX E-SERIES MANUAL 50 Click “OK” when all values have been entered. The HyperTerminal dialog box will display and information can be exchanged with the UltraMatrix switch properly. You can save this setup so the next time its needed, you can select the ICON with the name you gave it and the...
Page 57 - Enter the starting CPU number
ULTRAMATRIX E-SERIES MANUAL 51 Serial menu options Option 3, 4 and 5 are not available when using a display terminal. Option 1. Change Starting Computer (From card #1 only) Select this option to change the starting computer number. To change the current value press 1; a prompt will display, as shown...
Page 58 - Corrupted firmware upgrade file.
ULTRAMATRIX E-SERIES MANUAL 52 It is recommended that this procedure be done on UltraMatrix #1, RS232 port #1. (Lower right RJ12 connector) To load a flash upgrade file, type 3 in the Enter choice field of the serial options menu. The following message will appear: Send the program or kernel file fr...
Page 60 - Reset to default successful
ULTRAMATRIX E-SERIES MANUAL 54 Selecting option 6 restores the CPU card to its original factory configuration. The following message appears: When the factory defaults have been restored, the following message is displayed: The serial options menu is then displayed, indicating that this CPU board ha...
Page 62 - SERIAL DEVICE SUPPORT; Serial device support
SERIAL DEVICE SUPPORT ULTRAMATRIX E-SERIES MANUAL 56 Serial device support The serial feature is available on the multi-platform models only with an OSD (on-screen-display) chips revision of O5.2 or greater, firmware program MXP21C or greater and kernel MXK20 or greater. If the firmware, kernel, or ...
Page 63 - Configure Computer
ULTRAMATRIX E-SERIES MANUAL 57 Configure Computer Computer name Keyboard Mouse 1 Computer 1 PC2 PS/2 2 Computer 2 Serial 9600,N,8,1 3 Computer 3 PC2 PS/2 4 Computer 4 PC2 PS/2 5 Computer 5 PC2 PS/2 6 Computer 6 PC2 PS/2 7 Computer 7 PC2 PS/2 8 Computer 8 PC2 PS/2 9 Computer 9 PC2 PS/2 10 Computer 10...
Page 64 - SERVICE; Service Information; Maintenance and Repair; Electronics; Technical Support
SERVICE ULTRAMATRIX E-SERIES MANUAL 58 Service Information Maintenance and Repair This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair ce...
Page 65 - SAFETY; Safety; SELV Circuits
SAFETY ULTRAMATRIX E-SERIES MANUAL 59 Safety This UltraMatrix switch has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the UltraMatrix switch should be used with care. To protect yourself from possible...
Page 66 - Safety Information; WARNING; A WARNING in the manual denotes a hazard that can; CAUTION
ULTRAMATRIX E-SERIES MANUAL 60 Safety and EMC Regulatory Statements Safety Information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual denotes a hazard that can ca...
Page 68 - TROUBLESHOOTING; Troubleshooting; Computer does not boot, keyboard or mouse error received
TROUBLESHOOTING ULTRAMATRIX E-SERIES MANUAL 62 Troubleshooting Computer does not boot, keyboard or mouse error received CPU cable is loose. Re-seat cable and hit F1 to continue or reboot computer. Wrong cable plugged in. Keyboard and mouse cables reversed. CPU cable is defective. Try using CPU...
Page 70 - APPENDICES
APPENDICES ULTRAMATRIX E-SERIES MANUAL 64 Appendix A. Initial factory default settings Function Setting Default value System Password None Starting Computer Number 1 Maximum Computer 64 PC keyboard rate (chars/sec) 20 PC keyboard delay Fast Sun keyboard language US Menu Color Scheme Night sky Screen...
Page 72 - VGA HD15 MAC ADB KM
ULTRAMATRIX E-SERIES MANUAL 66 Appendix C. Parts and cables KVM Cables Part number Description CAB–CX0606Mnnn Coax – VGA/PS2 Kbd/Mouse CAB–WX0606Mnnn Standard – VGA/PS2 Kbd/Mouse CAB–CXV0800Mnnn Coax – Sun Video/kbd-mouse / HD15/MD8 CAB–SBX0800Mnnn Coax – Sun Video/kbd-mouse / 13W3/MD8 CAB–C1V0400Mn...
Page 73 - No Response
ULTRAMATRIX E-SERIES MANUAL 67 Appendix D. Status Connect / Failure Reason Summary Reason Description Action Can’t Find Computer Unable to communicate to the computer that’s being connected to. Change invalid starting computer number, incorrect expansion cable placement or power up expansion Unit. C...
Page 75 - port
ULTRAMATRIX E-SERIES MANUAL 69 Appendix F. KVM placement / conflicts In an expanded system with multiple UltraMatrix switches, no user conflicts will occur provided the KVM stations are on different KVM ports. That is one KVM station on KVM port #1, and one on KVM port #2 for the 2xE model ; one on ...
Page 76 - new password will be effective.
ULTRAMATRIX E-SERIES MANUAL 70 Appendix G. Password jumper If the configuration password is ever forgotten, the UltraMatrix switch has a special “Password” reset jumper on the CPU card. This jumper is labeled JP31 on all models. To use this jumper to bypass the password, perform the following: 1. Tu...
Page 79 - Message; Kernel memory is corrupt, hardware failure.
ULTRAMATRIX E-SERIES MANUAL 73 Kernel halt error messages Message Description BAD Address = nn Kernel memory is corrupt, hardware failure. Resetting to factory defaults A memory error is detected during a read from configuration memory. This also indicates a hardware failure, but the system may cont...
Page 80 - Acceptable slightly fuzzy images readable text, acceptable for
ULTRAMATRIX E-SERIES MANUAL 74 Appendix I. Video distance table The limitation on driving distance is usually due to the quality of the video. The table below shows the distances, resolution and quality of video that can be expected. Letters shows the cable type, and a number that refers to the qual...
Page 81 - Two black anodized mounting brackets.; Appendix K. Rack mount illustration
ULTRAMATRIX E-SERIES MANUAL 75 Appendix J. Rack mount The optional rack mount kit includes the following items: Two black anodized mounting brackets. Four 6 - 32 x 3/8” flat head mounting screws. To rack mount your Ultramatrix switch, attach the two rack mounting brackets to your Unit with the s...
Page 82 - NOTES
