Page 2 - LIMITED WARRANTY
LIMITED WARRANTY Copyright Rose Electronics 2004. All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and recording, without the prior written permission of Rose Electro...
Page 4 - EUROPEAN UNION DECLARATION OF CONFORMITY
EUROPEAN UNION DECLARATION OF CONFORMITY ACCORDING TO COUNCIL DIRECTIVE 89/336EEC & 73/23EEC This equipment is in conformity with the protection requirements of the following Council Directives: The Declaration of Conformity is based upon compliance of the product with the following harmonized s...
Page 5 - TABLE OF CONTENT S
TABLE OF CONTENT S Contents Disclaimer ......................................................................................1 System introduction........................................................................1 Features ..........................................................................
Page 7 - INTRODUCTION; Disclaimer; Thank you for choosing the Rose Electronics
INTRODUCTION CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 1 Disclaimer While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the...
Page 8 - Features
2 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Features n Available in single, dual, and quad video models n Extend a KVM station from a CPU using a single CAT-x cable. (Up to 650 feet at resolutions of 1600 x 1200 @ 60Hz, 1,000 feet for the resolutions of 1280 x 1024 @ 75Hz.) n Supports PCs,...
Page 9 - Compatibility
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 3 Compatibility Computers PCs with standard PS/2 keyboards and PS/2 mice Monitors VGA to UXGA HV, Composite, Sync-on-green, Keyboards PS/2 types of keyboard. Mouse PS/2, (2 or 3-button), Wheel mouse Microsoft IntelliMouse Serial Devices (Serial/Aud...
Page 10 - MODELS; Single video Local models; Rear Local Single
MODELS 4 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Single video Local models Front view Rear view Rear view with serial/audio Rear view with local access Rear view with local access & serial/audio Figure 1. Single Video (Local models) Connectors: Front § RJ45 CATx cable connection (fro...
Page 11 - Single video Remote models; Front
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 5 Single video Remote models Front view Rear view Rear view with serial/audio Figure 2. single Video (Remote models) Connectors: Front § RJ45 CATx cable connection (front panel) Rear Remote § HD15F KVM video connection. § MiniDin-6 (2) KVM keyboard...
Page 12 - Dual video local models; Front view; Rear Local; Power Optional 5V DC power adapter connector; Rear Local with serial/audio; DB9F Serial connector
6 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Dual video local models Front view Rear view Rear view with serial/audio Figure 3. Dual video (Local models) Connectors: Front § RJ45 (2) CATx cable connection (front panel) Rear Local § DB25F (2) CPU & second video § Power Optional 5V DC pow...
Page 13 - Dual video remote models; Rear remote
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 7 Dual video remote models Front view Rear view Rear view with serial/audio Figure 4. Dual video (Remote models) Connectors: Front § RJ45 (2) CATx cable connection (front panel) Rear remote § HD15F KVM station video § HD15F Second video monitor § M...
Page 14 - Quad video remote models
8 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Quad video remote models Front view Rear view Rear view with serial/ audio Figure 5. Quad video (Remote models) Connectors: Front § RJ45 (4) CATx cable connection (front panel) Rear remote § HD15F KVM station video § MiniDin-6 (2) KVM keyboard an...
Page 15 - CABLES; Cables
CABLES CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 9 Cables CrystalView Plus Local Unit to CPU cable A CPU adapter cable is used to connect from the Local Unit to a CPUs keyboard, video monitor and mouse ports. The Serial/Audio models use a male-to-male cable configured on both ends with an ...
Page 16 - Serial cable
10 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Serial cable To connect the Local Unit to the CPUs DB9 serial port, you can use a standard DB9MF serial 1:1 (DTE-DCE) cable. The Remote Units “SERIAL” port is wired as DTE (the same as the CPUs serial port). To connect a serial printer or other ...
Page 17 - INSTALLATION; Installation
INSTALLATION CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 11 Installation Please refer to the safety section first before proceeding with any installation or configuration of the CrystalView Plus. Installation of the CrystalView Plus consists of three easy steps. 1. Connect the cables to the ...
Page 18 - Connecting the cables; Figure 6. Single video cabling; Local unit to CPU cabling
12 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Connecting the cables Figure 6. Single video cabling Local unit to CPU cabling (Refer to Figure 1 and Figure 6) The keyboard, video, and mouse ports on the CPU are connected to the keyboard, video, and mouse ports on the CrystalView plus using a...
Page 19 - Remote unit to KVM station cabling; Serial port; Local unit to Remote unit cabling; DO NOT; INSTALL THE “MIC” JUMPER IF USING A
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 13 Remote unit to KVM station cabling (Refer to Figure 2 and Figure 6) On the remote unit, the KVM station’s keyboard, monitor, and mouse cables are connected directly to the CrystalView Plus keyboard, monitor, and mouse connectors. Serial/audio mo...
Page 20 - Dual Video cabling; Figure 7. Dual video cabling
14 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Dual Video cabling (Refer to Figure 3 & Figure 7) The CrystalView Plus dual video models provide total access to one PC and the ability to view a second video source from an extended distance over a pair of CATx cables. The second video sour...
Page 22 - Quad Video Remote Unit cabling; Figure 8. Quad video cabling
16 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Quad Video Remote Unit cabling (Refer to Figure 3 and Figure 8) Figure 8. Quad video cabling For Quad video systems, the local units consist of two dual video units. Connect these units as described in the dual video section. The Remote unit’s K...
Page 23 - Connecting to a Rose KVM switch; Figure 9. CrystalView Plus to a KVM switch; Applying power
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 17 Connecting to a Rose KVM switch The CrystalView Plus can further enhance your system by connecting the local unit to a Rose KVM switch. This provides remote access to as many as 1,000 computers (depending on the type of KVM switch and topology c...
Page 24 - KEYBOARD COMMANDS; Keyboard commands; Command; Table 1. Keyboard Commands
KEYBOARD COMMANDS 18 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Keyboard commands Note: Use only the numeric keys above the keyboard to initiate the keyboard commands from the remote unit. Do not use the numeric keypad. Command Key Sequence Command Mode [L-Ctrl] + [L-Shift] + [F10] Exit Com...
Page 25 - Keyboard command descriptions; Slow flashes
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 19 Keyboard command descriptions Command mode – [L-Ctrl] + [L-Shift] + [F10] Entering the command mode sends the remote units keyboard instructions to the CrystalView Plus instead of the connected computer. In the command mode, the yellow LED on th...
Page 26 - (Refer to Figure 11 – Video adjustment test card)
20 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Reset EQ & Delay values – [L-Ctrl] + [Home] Issuing this command resets the LF and HF equalization and the red, green, and blue delay values for the selected channel. Next Assisted EQ setting – [L-Ctrl] + [PgUp] This command resets the LF an...
Page 27 - Toggle RED delay; (Refer to Figure 12 for LF and HF adjustments); Reset EQ values; Use the Increase HF EQ adjustment to sharpen the ima ge.
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 21 Toggle RED delay – [L-Ctrl] + [R] Each time this command is issued, the RED video component delay is toggled between 0 and 19ns. Toggle GREEN delay – [L-Ctrl] + [G] Each time this command is issued, the GREEN video component delay is toggled bet...
Page 28 - Reset keyboard and mouse; Local unit Keyboard commands (Dual local model only)
22 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Reset keyboard and mouse – [F1] Pressing the [F1] key while in the command mode will reset the keyboard and mouse, and then exit the command mode. Use this command if the keyboard or mouse lock up or the mouse does not initialize properly. Send ...
Page 29 - Reset the local keyboard and mouse
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 23 Reset the local keyboard and mouse If the local keyboard or mouse locks up, you can reset them by issuing the reset command. Press the “HOT-KEY”, then [Num Pad Left Arrow] (generally the “4” key on the numeric keypad) Send NULL mouse byte If the...
Page 30 - VIDEO ADJUSTMENTS; Adjusting the video; Figure 10. Color skew delay compensation
VIDEO ADJUSTMENTS 24 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Adjusting the video All video adjustments are performed from the remote unit. Make sure all connections are in place and the video from the computer(s) connected to the local unit are powered up and operating properly. An onlin...
Page 31 - Figure 11. Video Test Card
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 25 Figure 11. Video Test Card To begin adjusting the LF and HF equalization, display the text card as shown in Figure 11. Observe the “H” in the lower left corner of the test card. Compare it with the example shown in Figure 12 and adjust the LF or...
Page 33 - OPERATING INSTRUCTIONS; Operating instructions- All units; Unit; Remote
OPERATING INSTRUCTIONS CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 27 Operating instructions- All units Once the Remote and Local Units are connected and configured, the Remote KVM station’s keyboard, video monitor and mouse will function as if it were directly connected to the CPU. All appl...
Page 34 - TROUBLESHOOTING; Troubleshooting; Image is not sharp / smeared
TROUBLESHOOTING 28 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Troubleshooting The troubleshooting section is used as a guide to understanding the capabilities of the CrystalView Plus and for general troubleshooting. If you have any problems or questions concerning the installation, operatio...
Page 35 - System does not detect a PS/2 mouse
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 29 Only video is required, but no picture appears. n The probable cause is that power to the Local Unit is not applied. The Local Unit obtains its power from the CPUs keyboard port. A keyboard cable must be connected from the Local Unit to the CPU ...
Page 36 - SERVICE and SUPPORT; Service Information; Rose Electronics; Technical Support
SERVICE and SUPPORT 30 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Service Information Maintenance and Repair This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose El...
Page 37 - SAFETY; Safety
SAFETY CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 31 Safety The CrystalView Plus KVM extender has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the CrystalView Plus should be used with care. T...
Page 38 - Safety and EMC Regulatory Statements; Safety information; WARNING
32 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Safety and EMC Regulatory Statements Safety information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual deno...
Page 39 - APPENDICES; Appendix A. General specifications
APPENDICES CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 33 Appendix A. General specifications Maximum resolution 1600 x 1200 @ 60 Hz (Less than 650 feet / 200M) 1280 x 1024 @ 75 Hz (650 -1,000 feet / 200 – 300M) Video compatibility VGA to UXGA, RGB Video levels 0.7V P -P Video coupling DC Syn...
Page 41 - Appendix B. Parts and cables; Part Number
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 35 Appendix B. Parts and cables Part Number Description CRV-SL1 (Local) Single KVM station / single video CRV-SL2 (Local) Single KVM station / dual video CRV-DL1 (Local) Dual KVM stations / single video CRV-R1V (Remote) Single Video CRV-R2V (Remote...
Page 42 - Appendix C. Rack mount instructions; Two black anodized mounting brackets or
36 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Appendix C. Rack mount instructions The optional rack mount kit includes the following items: n Two black anodized mounting brackets or 3 unit mounting shelf. n 6 - 32 x 3/8” flat head mounting screws. To rack mount a single unit, attach the two...
Page 43 - Appendix D. Rack mount illustration; Shelf mount bracket for 3 units
CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 37 Appendix D. Rack mount illustration Shelf mount bracket for 3 units Single unit brackets
Page 44 - Appendix E. Quick Installation/Setup Guide; CAT6 cable
38 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Appendix E. Quick Installation/Setup Guide This appendix provides a quick installation and video compensation guide for experienced users. Refer to the complete installation guide for a more detailed set of instructions. Install units 1. Connect...
Page 45 - NOTES
NOTES CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 39
