Page 2 - PATENTS; Rheem Australia Pty Ltd.; TRADE MARKS; Registered trademark of Rheem Australia Pty Ltd.
PATENTS This water heater may be protected by one or more patents or registered designs in the name of Rheem Australia Pty Ltd. TRADE MARKS ® Registered trademark of Rheem Australia Pty Ltd. ™ Trademark of Rheem Australia Pty Ltd. Note: Every care has been taken to ensure accuracy in preparation of ...
Page 3 - CONTENTS; HOUSEHOLDER – We recommend you read pages 4 to 19.
3 CONTENTS HOUSEHOLDER – We recommend you read pages 4 to 19. The other pages are intended for the installer but may be of interest. About Your Water Heater ............................................................................................................ 4 Regular Care ......................
Page 4 - ABOUT YOUR WATER HEATER; WATER HEATER APPLICATION; Your Rheem; ELECTRIC BOOSTING
4 ABOUT YOUR WATER HEATER WATER HEATER APPLICATION This water heater is designed for use in a single family domestic dwelling for the purpose of heating potable water. Its use in an application other than this may shorten its life. MODEL TYPE Your Rheem ® air sourced split heat pump storage tank is ...
Page 5 - FREEZE PROTECTION; shown on page; HOW HOT SHOULD THE WATER BE?
ABOUT YOUR WATER HEATER 5 FREEZE PROTECTION The water heater has a freeze protection system. The freeze protection system will protect the water heater from damage, by preventing ice forming in the waterways of the water heater, in the event of freezing conditions occurring. If the ambient air tempe...
Page 6 - WARNING; Do not use; aerosols, stain removers and household chemicals; near the water heater whilst it is; SAFETY
ABOUT YOUR WATER HEATER 6 WARNING This water heater is only intended to be operated by persons who have the experience or the knowledge and the capabilities to do so. This water heater is not intended to be operated by persons with reduced physical, sensory or mental capabilities, i.e. the infirm, o...
Page 7 - OPERATING MODE MONITOR; “Possible fault condition”; Time controlled power supply
ABOUT YOUR WATER HEATER 7 OPERATING MODE MONITOR An operating mode monitor is located on the front of the heat pump module and houses a green and a red LED. The green LED, marked “NORMAL”, indicates the current operating mode of the heat pump water heater and the red LED, marked “ATTENTION”, indicat...
Page 8 - Possible fault condition; There may be a fault condition with the water heater if either:; TIMER CONTROL; off, otherwise damage could result (refer to
ABOUT YOUR WATER HEATER 8 Possible fault condition There may be a fault condition with the water heater if either: there is power available at the water heater and the green LED is off Before phoning to arrange a service inspection due to the green LED being off, refer to “Heat Pump Is Not Operati...
Page 9 - TO TURN ON THE WATER HEATER; on page 5). If it is necessary to turn off the water; PRECAUTIONS; on page 11 and to; HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY?; Installation requirements are
ABOUT YOUR WATER HEATER 9 TO TURN ON THE WATER HEATER Open the cold water isolation valve fully on the cold water line to the water heater. Switch on the electrical supply at the isolating switch to the water heater. Note: When power is turned on or reconnected to the water heater, the red LED will ...
Page 10 - VICTORIAN CUSTOMERS; “Water Supplies”; HOW LONG WILL THE WATER HEATER LAST?; The water heater is supported by a manufacturer‟s warranty; ENVIRONMENT
ABOUT YOUR WATER HEATER 10 VICTORIAN CUSTOMERS Notice to Victorian Customers from the Victorian Plumbing Industry Commission. This water heater must be installed by a licensed person as required by the Victorian Building Act 1993. Only a licensed person will give you a Compliance Certificate, showin...
Page 11 - REGULAR CARE; MINOR SIX MONTH MAINTENANCE; “Temperature Pressure Relief Valve”; MAJOR FIVE YEAR SERVICE; “Anode; HEAT PUMP SYSTEM
11 REGULAR CARE MINOR SIX MONTH MAINTENANCE It is recommended minor maintenance be performed every six months by the dwelling occupant. The minor maintenance includes: Operate the easing lever on the temperature pressure relief valve. It is very important you raise and lower the lever gently. Refer ...
Page 12 - TEMPERATURE PRESSURE RELIEF VALVE; “Temperature; It is very important you raise and lower; Failure to do this may result in the water heater; EXPANSION CONTROL VALVE; It is very important you; The expansion control valve should be checked for performance or
REGULAR CARE 12 TEMPERATURE PRESSURE RELIEF VALVE This valve is near the top of the water heater and is essential for its safe operation. It is possible for the valve to release a little water through the drain line during each heating period. This occurs as the water is heated and expands by approx...
Page 13 - WATER SUPPLIES; CHANGE OF WATER SUPPLY; “Major Five Year Service”
13 WATER SUPPLIES This water heater must be installed in accordance with this advice to be covered by the Rheem warranty. This water heater is manufactured to suit the water conditions of most public reticulated water supplies. However, there are some known water chemistries which can have detriment...
Page 15 - SAVE A SERVICE CALL; WATER NOT HOT ENOUGH; “Heat Pump Is Not Operating”
15 SAVE A SERVICE CALL Check the items below before making a service call. You will be charged for attending to any condition or fault that is not related to manufacture or failure of a part. NOT ENOUGH HOT WATER (OR NO HOT WATER) Is the electricity switched on? Inspect the isolating switch marked “...
Page 16 - HEAT PUMP IS NOT OPERATING; Time controlled power supply (no power at the water heater); Heat pump fault condition; Refer to; Backup heating mode and series of red flashes; Fault Mode – 2 red LED flashes
SAVE A SERVICE CALL 16 HEAT PUMP IS NOT OPERATING There must be power available at the water heater and to the heat pump for the heat pump to operate and for the LEDs to glow or flash. Time controlled power supply (no power at the water heater) If the water heater is connected to a time controlled p...
Page 17 - “Heat Pump Start Up After Backup Heating Mode”
SAVE A SERVICE CALL 17 Fault Mode – 4, 5, 9 red LED flashes In backup heating mode with a fault mode of either a four (4), five (5) or nine (9) series of red flashes, the water is heated to a temperature of 60°C. At the completion of a heating cycle by the booster heating unit, the red LED will cont...
Page 18 - Green LED is off; “Thermal cut out activated”; TEMPERATURE PRESSURE RELIEF VALVE RUNNING; Normal Operation; “Temperature Pressure Relief Valve”; Steady flows for long periods (often at night); EXPANSION CONTROL VALVE RUNNING
SAVE A SERVICE CALL 18 Green LED is off There may be a fault condition with the heat pump if there is power available at the water heater and the green LED is off. Before phoning to arrange a service inspection: inspect the isolating switch marked “HOT WATER” or “WATER HEATER” at the switchboard a...
Page 19 - HIGHER THAN EXPECTED ELECTRICITY BILLS
SAVE A SERVICE CALL 19 HIGHER THAN EXPECTED ELECTRICITY BILLS With the installation of your air sourced split heat pump water heater, maximum electrical energy savings can be achieved. Should you at any time, feel your electricity account is higher than expected, we suggest you check the following p...
Page 20 - INSTALLATION; INSTALLATION STANDARDS; The water heater must be installed:; Victorian Installers; “Heat Pump and Tank Assembly”; tilt the heat pump module more than 30° from the vertical; . This will displace the compressor
20 INSTALLATION THE HEAT PUMP MODULE OF THIS WATER HEATER IS FOR OUTDOOR INSTALLATION ONLY. THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING. INSTALLATION STANDARDS The water heater must be installed: by a qualified person, and in accordance with the installation instructions, and in compliance wi...
Page 21 - WATER HEATER LOCATION; “Heat Pump and Tank Installation”
INSTALLATION 21 WATER HEATER LOCATION The storage tank is suitable for either outdoor or indoor installation. Whether located outdoor or indoor, the heat pump storage tank should be installed close to the most frequently used outlet and its position chosen with safety and service in mind. The heat p...
Page 22 - (refer to diagram on
INSTALLATION 22 SAFE TRAY Where damage to property can occur in the event of the water heater leaking, the water heater must be installed in a safe tray. Construction, installation and draining of a safe tray must comply with AS/NZS 3500.4 and all local codes and regulatory authority requirements. A...
Page 23 - HOT WATER DELIVERY; Two Temperature Zones Using a Temperature Limiting Device
INSTALLATION 23 HOT WATER DELIVERY This water heater can deliver water at temperatures which can cause scalding. It is necessary and we recommend that a temperature limiting device be fitted between the water heater and the hot water outlets in any ablution area such as a bathroom or ensuite, to red...
Page 24 - CIRCULATED HOT WATER FLOW AND RETURN SYSTEM; The thermostat must always be set to at least 60°C. Refer to the; Temperature Limiting Device; Circulated Hot Water Flow and Return System
INSTALLATION 24 CIRCULATED HOT WATER FLOW AND RETURN SYSTEM A 561 series heat pump water heater should not be installed as part of a circulated hot water flow and return system in a building. If a circulated flow and return system is required, it is necessary to bypass the heat pump water heater and...
Page 25 - ANODE TYPES; “Anode”; SADDLING - PIPE WORK; TYPICAL INSTALLATION
INSTALLATION 25 ANODE TYPES The vitreous enamel lined cylinder of the water heater is only covered by the Rheem warranty when the total dissolved solids (TDS) content in the water is less than 2500 mg/L and when the correct colour coded anode is used. If an incorrect colour coded anode is used in th...
Page 26 - DIMENSIONS AND TECHNICAL DATA; HEAT PUMP DIMENSIONS - REMOTE
INSTALLATION 26 DIMENSIONS AND TECHNICAL DATA HEAT PUMP DIMENSIONS - REMOTE 325 LITRE STORAGE TANK heat pump tank – 325 litre heat pump module System number 561 325 Heat pump module 180536 Tank model number T561 325 Maximum rated power input 3600 watts Storage capacity litres 325 Rated heat pump pow...
Page 27 - HEAT PUMP AND TANK ASSEMBLY; STORAGE TANK AND HEAT PUMP MODULE; storage tank
27 HEAT PUMP AND TANK ASSEMBLY STORAGE TANK AND HEAT PUMP MODULE The heat pump water heater is made of two main components, the storage tank and the heat pump module. For transport and handling (weight) purposes both items are shipped separately. The water heater must not be operated until both comp...
Page 28 - KITS; Kit Installation Heat Pump Module Split
HEAT PUMP AND TANK ASSEMBLY 28 KITS There is a kit supplied with the heat pump storage tank (PN 290124) and a kit supplied with the heat pump module (PN 290123). The components supplied in the kits are: Part No Kit Components and Description Quantity 290124 Kit Installation Heat Pump Tank 223607 Air...
Page 29 - ASSEMBLY AND INSTALLATION PROCEDURE; Heat Pump Storage Tank:; Through the opening at the rear of the heat pump module:; Step 4
HEAT PUMP AND TANK ASSEMBLY 29 ASSEMBLY AND INSTALLATION PROCEDURE Warning: The heat pump must be assembled, plumbed, filled with water and purged of air prior to the power being switched on. The following procedure is to be followed to install the heat pump module in position and connect to the hea...
Page 30 - Heat Pump Module Location:; Select the location for the heat pump module.; Connection Side for Heat Pump Module:; Select which side, either the left or right hand side, of the; Step 7
HEAT PUMP AND TANK ASSEMBLY 30 5. Heat Pump Module Location: Select the location for the heat pump module. The heat pump module must be positioned such that there is a clearance of at least 300 mm perpendicular from the air inlet louvres and the outlet grilles. The heat pump module must be installed...
Page 31 - Hose Bracket Assembly:; Step 8; Retrieve the four (4) sheet metal speed fasteners from the kit bag.; Step 9
HEAT PUMP AND TANK ASSEMBLY 31 8. Hose Bracket Assembly: Retrieve the hose mount angle and hose clamp brackets from the kit bag. The hose mount angle bracket, when secured to the heat pump module, is to be angled away from the wall, with the „hot‟ flexible braided hose in the top slot of the bracket...
Page 32 - Retrieve the heat pump module‟s rear access panel.; fix conduit clamp to heat pump module and locate cable set conduit; Position the slab or solid base to support the heat pump module.
HEAT PUMP AND TANK ASSEMBLY 32 10. Rear Access Panel: Retrieve the heat pump module‟s rear access panel. Loosely position the two flexible braided hoses attached to the hose bracket assembly in the two tab cut outs. The „hot‟ flexible braided hose, marked with a red collar, should be in the top ta...
Page 33 - Remove the template.; position template on the slab or solid base
HEAT PUMP AND TANK ASSEMBLY 33 13. Template: Retrieve the heat pump module‟s carton liner piece, marked “(DO NOT REMOVE)”, from the original packaging. Position the heat pump module template, in an L shape, against the wall and slab or solid base. Mark the location on the slab or solid base, thr...
Page 34 - Position Heat Pump Module:; right of its final location.; fix wall bracket tab to wall bracket; Non Return and Air Bleed Valve Assembly:; Connect the non return and air bleed valve assembly; connect non return valve
HEAT PUMP AND TANK ASSEMBLY 34 17. Position Heat Pump Module: Position the heat pump module hard against the wall and slightly to the right of its final location. Slide the heat pump module to the left, so the slots in the feet of the heat pump module fit around the four (4) dynabolts. Note: Ensur...
Page 35 - HEAT PUMP” on the heat pump storage tank.; connect insulated heat pump circuit pipe work to
HEAT PUMP AND TANK ASSEMBLY 35 21. Hex Nipple: Fit the ¾” x ½” hex nipple provided to the heat pump cold return connection, marked “TO HEAT PUMP” on the heat pump storage tank. 22. Heat Pump Circuit: Install the heat pump circuit flow and return pipes between the heat pump module and the heat pump s...
Page 36 - Remove the lower front cover from the heat pump storage tank.; remove lower front cover; Cable Set Connection:; secure gland to electrical connection tab
HEAT PUMP AND TANK ASSEMBLY 36 23. Lower Front Cover: Remove the two screws securing the lower front cover to the storage tank. Remove the lower front cover from the heat pump storage tank. Identify the three plugs to connect the three sockets from the heat pump module cable set. Step 23 remove ...
Page 37 - Mains Power Connection:; connection inside of the lower front cover.; connect wiring; Refit the lower front cover.
HEAT PUMP AND TANK ASSEMBLY 37 25. Cable Set Conduit: Fix the conduit of the cable set to the wall using saddles, ensuring there is no loose play in the conduit between the heat pump storage tank and the heat pump module. Alternatively, the conduit may be positioned against either of the insulated h...
Page 38 - “Connections – Plumbing”; connect hose to spigot; “Commissioning”
HEAT PUMP AND TANK ASSEMBLY 38 28. Water Connections: Connect the cold water supply and the hot water pipe work to the storage tank. Connect the temperature pressure relief valve and its drain line. Refer to “Connections – Plumbing” on page 39. 29. Water Supply: Turn on the cold water supply and f...
Page 39 - CONNECTION SIZES; Heat pump circuit connections on storage tank: RP1⁄2/15; WATER INLET AND OUTLET; “Hot; HEAT PUMP CIRCUIT
39 CONNECTIONS – PLUMBING All plumbing work must be carried out by a qualified person and in accordance with the Standard AS/NZS 3500.4 and all local codes and regulatory authority requirements. In New Zealand, the installation must conform with Clause G12 of the New Zealand Building Code. CONNECTIO...
Page 40 - installation diagram on page; RELIEF VALVE DRAIN
CONNECTIONS – PLUMBING 40 TEMPERATURE PRESSURE RELIEF VALVE The temperature pressure relief valve is shipped behind the lower front cover of the water heater. The temperature pressure relief valve must be fitted before the water heater is operated. Before fitting the relief valve, make sure the prob...
Page 41 - CONDENSATE DRAIN
CONNECTIONS – PLUMBING 41 CONDENSATE DRAIN A drain line must be fitted to the heat pump module‟s condensate drain to carry the discharge clear of the heat pump module. The drain line can be extended using 12 mm rigid poly hose or conduit. The pipe work from the condensate drain should be as short as...
Page 42 - and a satisfactory megger reading is obtained.; MEGGER READING; MΩ for sheathed heating elements or appliances or; ELECTRICAL CONNECTION
42 CONNECTIONS – ELECTRICAL The power supply to the water heater must not be switched on until the water heater is filled with water and a satisfactory megger reading is obtained. MEGGER READING When a megger test is conducted on this water heater, then the following should be noted. Warning: This w...
Page 43 - “Freeze Protection”; BOOSTER HEATING UNIT AND THERMOSTAT SETTING
CONNECTIONS – ELECTRICAL 43 Notes: This water heater is recommended for connection to a 24 hour per day power supply. If there is a risk of freezing conditions, the electrical supply to the water heater should not be switched off, otherwise damage could result (refer to “Freeze Protection” on page 2...
Page 44 - COMMISSIONING; TO FILL AND TURN ON THE WATER HEATER
44 COMMISSIONING TO FILL AND TURN ON THE WATER HEATER The power supply to the water heater must not be switched on until the water heater is filled with water, air has been purged from the system and a satisfactory megger reading is obtained. Open all of the hot water taps in the house (don‟t forget...
Page 45 - TO TURN OFF THE WATER HEATER; Freeze Protection”; DIAGNOSTIC FEATURES OF THE HEAT PUMP CONTROLLER
COMMISSIONING 45 Explain to the householder or a responsible officer the functions and operation of the heat pump water heater. Upon completion of the installation and commissioning of the water heating system, leave this guide with the householder or a responsible officer. TO TURN OFF THE WATER HEA...
Page 46 - DRAINING THE WATER HEATER
COMMISSIONING 46 Notes: Power must be available at the water heater and to the heat pump for the LEDs to glow or flash. There is no 8 x red flash fault mode code. When power is turned on or reconnected to the water heater, the red LED will emit a solid glow for three (3) seconds and then extinguish....
Page 47 - RHEEM HEAT PUMP WATER HEATER WARRANTY; THE RHEEM WARRANTY; TERMS OF THE RHEEM WARRANTY AND EXCLUSIONS TO IT
47 RHEEM HEAT PUMP WATER HEATER WARRANTY - AUSTRALIA ONLY - HEAT PUMP WATER HEATER MODEL 561325 1. THE RHEEM WARRANTY – GENERAL 1.1 This warranty is given by Rheem Australia Pty Limited ABN 21 098 823 511 of 1 Alan Street, Rydalmere New South Wales. 1.2 Rheem offer a trained and qualified national s...
Page 48 - Revision Date: 2012 January; ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY; Australian Consumer Law
RHEEM HEAT PUMP WATER HEATER WARRANTY - AUSTRALIA ONLY - Revision Date: 2012 January 120539C 48 HEAT PUMP WATER HEATER MODEL 561325 3. WHAT IS COVERED BY THE RHEEM WARRANTY FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT 3.1 Rheem will repair or replace a faulty component of your water heater if it ...