Page 2 - Welcome; Refer to the CD for Animated Set Up instructions.
Plantronics Savi User Guide Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO101 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Please refer to the separate safety instructions for important ...
Page 3 - Contents
Contents Plantronics Savi User Guide 1 Package Contents and Features ........................... 4 1.1 Savi Base ................................................................. 4 1.2 Savi Headset ............................................................ 5 1.3 HL10 Lifter (Optional) ...............
Page 4 - Savi WO1 Base Features; Package Contents and Features
Plantronics Savi User Guide 4 Savi WO1 Base Features 1.1 Savi WO1 Base Base Telephone Interface Cable USB Cable CD includes: • Plantronics Software • Animated Setup Guide • Complete User Guide Base Power Supply Telephone Interface Cable Jack Power Jack Handset Lifter Jack 1 Package Contents and Feat...
Page 6 - Additional HL10 Lifter Parts (If Required)
Plantronics Savi User Guide 6 1.3 HL10 Lifter (Optional) Additional HL10 Lifter Parts (If Required) HL10 Lifter Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Handset Lifter Arm Power Cord Height Switch Ringer Microphone Jack (remove cover)
Page 7 - Base Set Up; Attaching Charge Cradle to Base; Connecting Base to Desk Phone
Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the base. Push firmly on the cradle until the cradle snaps in to place. 2.2 Connecting Base to Desk Phone 1 Connect the telephone interface cable to the telephone interface cable ja...
Page 8 - Headset Set Up; Docking and Charging the Headset
Plantronics Savi User Guide 8 3 Headset Set Up 3.1 Fitting headset The headset comes with a pre-installed earloop and ear tab. An optional headband is also provided. 1 to install the headband, rotate the pre-installed earloop so the earloop and headset are aligned with one another as shown. Gently u...
Page 9 - Making a test Call with Desk Phone; Configure and test Call
Plantronics Savi User Guide 9 7 If the dial tone still does not sound clear, adjust the Configuration Switch until the dial tone sounds the best. NOte Multiple settings might work with your phone; however, only one is the optimal position. 8 Press the call control button on the headset to complete c...
Page 10 - Installing Lifter
Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 5.2 If You Do Not Hear a Dial tone 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing...
Page 12 - PC Set Up; Installing USB Cable; Making a test Call Using
Plantronics Savi User Guide 12 6 PC Set Up 6.1 Installing USB Cable 7 to end the test call, press the call control button on the headset. For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more info...
Page 13 - Using Your Savi Office Wireless Headset System; Powering Up Headset
Plantronics Savi User Guide 13 7 Using Your Savi Office Wireless Headset System IMPORtANt It is highly recommended that you install the Plantronics software. Though your Savi Office system will operate without the software it will limit the system’s full capabilities. Powering Up Headset If the head...
Page 14 - Switching Between Desk Phone and PC Audio
Plantronics Savi User Guide 14 Placing, Answering, and ending Calls - Other Softphones With Plantronics Software* Without Plantronics Software To place a call 1. Dial number from the supported softphone application 1. Short press call control button on headset** or short press base PC talk button 2....
Page 15 - Conferencing In Up to three Additional; Subscribing a Master Headset
Plantronics Savi User Guide 15 Conferencing In Up to three Additional Headsets While on a call you can subscribe up to three additional headsets to your base for conferencing. As you add headsets to the base an additional headset icon will appear in the Plantronics software screen with a number from...
Page 18 - Plantronics Software Platform; Softphone Support
Plantronics Savi User Guide 18 8 Plantronics Software Platform Softphone Support Download Plantronics software for remote call answer/end with supported softphones at plantronics.com/software. Remote call answer/end from the Savi headset is available for all softphones with no additional steps by th...
Page 19 - Plantronics Control Panel; Battery Life; Device Settings –
Plantronics Savi User Guide 19 Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Battery Life At the lower left corner of the sc...
Page 20 - Applications tab; Device Settings – Security
Plantronics Savi User Guide 20 Feature Settings Default General Mute Tone Standard/Low/Off Standard Deskphone Ringtone Sound 1/Sound 2/Sound 3 Sound 1 Deskphone Volume Standard/Low/Off Standard PC Ringtone Sound 1/Sound 2/Sound 3 Sound 2 PC Volume Standard/Low/Off Standard System Tones Standard/Low/...
Page 21 - Preferences tab
Plantronics Savi User Guide 21 Feature Settings Default Media Player Action to Media Player – When a call begins – When a call ends Mute/pause/do nothing Unmute/play/do nothing Pause Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control ...
Page 22 - Help for Device Settings - Base
Plantronics Savi User Guide 22 Help for Device Settings - Base Help for Device Settings - Advanced Range* Range can be minimized to help with PC buzzing, improve user density, or restrict range of users.When Range is set to HIGH a user will have up to 300 feet of range. When Range is set to MEDIUM a...
Page 23 - troubleshooting and Common Questions
Plantronics Savi User Guide 23 I can’t hear a dial tone at the headset. Make sure your headset is charged.Make sure your headset is subscribed to base. See Subscribing a Master Headset on page 15. Press the call control button on your headset.Make sure the lifter is lifting the handset high enough t...